For smaller organizations, computer security and information assurance and compliance can be excessively complicated to stay ahead of yet too dangerous to overlook. The largest largest enterprises have been hacked, and the top cloud services have on occasion been taken down. It looks as though there's no place to hide. Progent makes it economical for smaller businesses to carry out critical security projects effectively by offering the advantage of billable time to the closest minute without any minimum billing for online support. You have access to a world-class computer expert to provide just the knowledge you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any aspect of network security including security assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a comprehensive security strategy.
Progent's Cisco certified networking consultants offer high-level support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
If your company is producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, desktops, and office productivity products, Progent offers full-service IT outsourcing that allows you to focus on your area of high-value know-how without the continual hassle of managing your company information system. By using automated server monitoring and by providing online and on-site support as your business needs it, Progent offers an affordable way for supporting an IT system that provides excellent availability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive network support outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, proactive network monitoring, and Contact Center services.
Progent's pricing model is to bill for online service and on-site help by the minute. Consequently, you pay just for delivered services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-site service, Progent does not bill for travel time except for urgent calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and asks no monthly commitment for support services delivered during normal business hours. Many support organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity does away with big bills for quick solutions so you won't be tempted to allow minor problems to stay unaddressed.
Progent's SonicWall firewall consultants can help you configure, manage, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and design security into your corporate practices.
Our compensation structure is based on contribution, so just like being an independent contractor, your income is entirely driven by your work effort. Certain of our support staff stress lifestyle issues and choose to work at an easy pace, using our self-determined schedule to pursue personal pursuits such as mountain biking, motorcycle racing, skiing, surfing, travel, or spending free time with family and friends. Other consultants use the chance to earn major bucks via lots of effort and extended days. Progent fully encourages both sides of the spectrum plus any point in the middle.
Microsoft Windows Active Directory demands extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in planning, integrating, and supporting complex Enterprise AD projects. Progentís fields of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, dealing with residual legacy software configuration objects in online AD environments, and repair of failed configurations of Active Directory and Active Directory-integrated applications.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than 25 years of experience assisting manufacturing, distribution and service organizations to simplify complex supply chains and improve the efficiency of critical processes to get products to market fast and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent offers remote or on-premises consulting that can range from occasional advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, application development, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent's consultants offer online and onsite consulting services for companies of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help you to design an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can help you design and validate a security strategy for your Skype for Business solution that meets regulatory requirements.
If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services save your company from dependence on an individual independent consultant while giving you cost-effective and reliable access to enterprise-class technical support. By delivering IT support service when you require it, providing advanced knowledge for critical technologies, delivering value-added services such as 24x7 server monitoring, and charging only for services you use, Progent gives you an economical solution for maximizing the productivity and profitability of your small office network. Progent is the intelligent way for small organizations to create and support a robust and safe IT system and to benefit from quick access to the skilled help typically available only to businesses who can afford a sizeable in-house IT group.
System Center Configuration Manager automates software deployment at scale, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, allows secure end-user self service, and offers a single control mechanism for administering multi-OS ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, using and repairing a SCCM deployment for on-premises, cloud-based, or hybrid networks.
Progent's Citrix consultants can assist you to assess the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities with your Microsoft Hyper-V environment, and demonstrate to you how to use Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and fault tolerance of your virtualized environment while lowering the cost of resources and support and streamlining administrative processes.
Progentís Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for intelligently coordinating people, teams and data. Microsoft SharePoint Server offers a central location for your workers or customers to access, organize, share and interact with relevant data, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information theyíve developed in a manner that makes data easy to find, download and apply. Progent's certified SharePoint consultants can assist you to support your existing SharePoint environment or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent provides nationwide online phone support and consulting services for businesses who run environments powered by versions of the Linux OS or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online IT help offers optimum leverage for your information technology dollar by extending client efficiency and shortening the time billed for computer repair services. Sophisticated online support technology and skilled technicians and engineers combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your location. In most of situations your network problems can be dealt with by telephone or through a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to help you with the most challenging system problems.
Microsoft Dynamics GP/Great Plains software offers analysis and reporting features that allow you to track all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that allow you to understand your business more thoroughly, turning raw data into useful management information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to deliver specialized line-of-business application development and eCommerce solutions that work seamlessly with Dynamics GP.
Progent can show you how to plan and implement a smooth move to Dynamics GP so that you retain your data, improve your security, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and executing a sensible migration strategy. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by providing Crystal Reports help, FRx programming, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to produce custom business software and eCommerce programs that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progent's engineers can provide a range of network consulting services to help organizations of any size to install, administer, and support networks that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help design and configure testing environments to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans following leading practices.
Progentís Wireless Site Survey helps you to design and implement a wireless network optimized for your facilities, offering you a WLAN that delivers the coverage, performance, capacity, QoS, data protection, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Progent is a leader in economically delivering world-class IT help to small businesses. Progent's achievement in handling the IT support requirements of the chronically underserved small company sector is the cumulative outcome of major technical and operational breakthroughs that have removed much of the traditional costs out of managing IT service, added unmatched professional expertise into the IT service mechanism, and dramatically accelerated the repair process.
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and setting up Outlook clients.
Progent can help your organization to utilize Cisco's networking products to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in key areas including resource consolidation, security and compliance, versatility, reliability, and recoverability.
Microsoft Dynamics Customer Relationship Management helps small companies nurture positive client relationships. Integrated Sales and Customer Service modules allow in-house staff to share data to help promote selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer service databases.
Progent's Exchange Server Hosting Services offer a world-class data center with redundant power and cooling systems, round-the-clock staffed security and IT support center, plus fault-tolerant access to Internet backbone service companies. Hosted Exchange servers are set up as virtualized servers for high availability, easy expandability, and fast restoration. Services feature integration with your business network, connectivity with handheld communication devices, automated tracking of efficiency and network security, spam and virus filtering, security update and service pack control, Helpdesk support, per-day data backup, and comprehensive email administration services.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances running across multiple sites with any number of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and analytics. Progent offers the expertise of seasoned Wi-Fi professionals who can assist you to determine the value of UniFi technology for your business and help you to plan, install, administer, and maintain your UniFi solution.
If your office computer system combines Linux platforms with Microsoft Windows, Progent can assist you to integrate your computers into a cohesive environment that allows all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, enhanced throughput, and strong security. Progent's Linux and Windows integration support services include network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote network support and repair, in-person technical support, and Helpdesk outsourcing.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier management, better compliance with data security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime.
Altaro VM Backup offers small organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also enables low-cost backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and for vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up online VMs without downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Progent offers the services of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management strategy following leading practices identified by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
Progent's webinar training classes provide small businesses the cost savings, convenience, and versatility of virtual learning and the proven pedagogic techniques of experienced instructors who utilize advanced technology to emulate live, participatory classes. Progent offers remote education for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Visio: Microsoft Dynamics business accounting and management reporting software including Microsoft Dynamics GP (Great Plains); plus other popular desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these devices. Progent still offers technical assistance for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you assess if you should move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a smooth migration to Cisco ASA 5500-X firewalls following leading practices.
Progentís experienced Cisco IT security consulting professionals offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack protection, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to modular gigabit products, Cisco PIX Firewall and ASA Firewalls provide advanced protection, performance, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built operating system, minimizing common OS-specific security holes.
Progent's Cisco-certified SIP integration consultants can help you to design, deploy, maintain, debug and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective online or onsite support to assist you to migrate smoothly to an advanced unified communications environment that delivers fast ROI. Progent's certified Microsoft collaboration experts can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for access to a SIP PSTN trunk.
Progent's Check Point firewall consultants can help you design, integrate, and administer firewall solutions that rely on Check Point Next Generation security gateways and Check Point's cloud-based security services. Progent can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Progent's CISSP-certified network security experts can help organizations of all sizes with any facet of information system security. Progent can implement efficient security systems that protect a small business from modern malware attacks or Progent can design, configure, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile users sharing IT resources distributed across multiple physical datacenters and public and private clouds.
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates your backup activities and allows fast restoration of critical data, apps and VMs that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data.
Progentís fault tolerant system experts offer non-stop computing support, disaster recovery services, network load balancing, 24x7 interoffice connectivity, non-stop Internet interface design, high-availability data center services, and other high-availability operations consulting to help your organization integrate a non-stop network for strategic applications. Progent has the background to design economical, 24x7 networks by utilizing the expanding suite of Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-site network with a completely redundant Internet connection and intelligent system load balancing.
Progent's Apple Mac consultants can promote the creative facets of Macintosh environments by providing help services and education in graphics, sound, and video. Progent's consultants offer expertise in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.
Microsoft Dynamics GP 2010 accounting software is a full-featured business management platform that unifies information and operations throughout your business, communicates easily with other solutions, and connects workers, clients and suppliers regardless of time or place. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for financials, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you install and maintain a reliable, protected server and communications environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP 2010.
Progent can assist small businesses to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce hardware expense. Azure offers a comprehensive library of cloud services and Progent can assist you to evaluate the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure that you sidestep the typical errors small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.
Progent's Microsoft-certified consultants offer advanced expertise in implementing, operating and debugging all versions of Microsoft Project Server and can provide a broad variety of affordable online support services based on industry best practices to help businesses of any size to receive all the benefits of this leading project management solution. Consulting support offered by Progent include system design, installation and migration, strategies for safe collaboration among onsite and offsite users, network optimization, and specialized webinar training classes.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs according to industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises troubleshooting to assist you to fix serious issues detected by System Center 2012 Operations Manager.
Progent's Microsoft-certified consultants can help your company to automate desktop software update management by delivering expertise with management platforms such as System Center Configuration Manager 2007, Systems Management Server 2003, and WSUS.
Progent's certified wireless consulting experts can assist businesses of all sizes to design, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the throughput, coverage, density, expandability, security and ease of management needed for seamless access between Wi-Fi and wired networks. Progent can provide affordable online and on-premises consulting services for both legacy and current 802.11ac Aironet access points and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Progent has put together two ultra-affordable service bundles designed to allow small businesses to receive a professional network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs an extensive examination of your IT infrastructure from outside your company firewall to uncover possible risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized computer inside your company firewall to determine your exposure to inside threats. Both security inventory services are configured and run from a protected external site.