Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices.
Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity applications and cloud services available on a subscription basis. Microsoft 365 apps and cloud-based services are available in an array of product bundles targeted at markets ranging from individuals and home offices to global enterprises. Progent offers quick and easy online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365 and integrate your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid networks that transparently combine local and cloud-based resources.
VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable workflow for restoring services rapidly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, configure, test and maintain a disaster recovery system powered by VMware SRM.
Progent offers Microsoft Windows Cluster Server assistance to help your business utilize non-stop server clusters that can provide 24x7 operation. Windows cluster servers for non-stop systems include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too design zero-downtime server clustering solutions around Microsoft Windows Server 2003 Cluster, Progent's Certified Windows engineers make sure that your zero-downtime server clusters are configured to optimize the strategic value of your computer system.
Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's production servers in an environment that delivers the highest level of availability and expandability and is also easy to migrate to any data center. ProSight Virtual Hosting and management options are based on mature virtualization technologies that allow small and midsize companies with mixed- platform IT systems to save dramatically on the costs of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent's UNIX platform consulting experts offer small and mid-size companies and software developers help with managing and maintaining UNIX, Linux or Solaris environments that run with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide array of experience offers you an easy single consulting firm to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications infrastructure that supports UNIX and Microsoft interoperability by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and information. SharePoint provides a common location for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint allows faster and better decisions, more effective sharing across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, workgroups and major tasks with the information they've created in a way that makes data convenient to locate, download and apply. Progent's certified SharePoint experts can help you to maintain your current SharePoint solution or migrate to the latest version of SharePoint.
The experience of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, assures you success in selecting the edition and set up of Windows 2003 Server that matches best with your company's strategy. Progent can also help you with designing, installing, administering and troubleshooting powerful IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Progent's Cisco-certified wireless integration consultants can help you to configure, administer, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Progent's private cloud hosting enables small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud to eliminate large investments in the acquisition, upkeep, and management of computer equipment and data center facilities while benefiting world-class levels of network reliability and physical security.
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to deploy, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.
Microsoft Lync 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or Microsoft 365 and streamlines administration through integration with Active Directory. Lync 2010 can also cut capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and onsite support services to help your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
SQL Server 2016 AlwaysOn Availability Groups Network Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, train your IT support, team, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and build and test a DR/BC plan.
Progent offers nationwide remote phone support and consulting services for companies who run macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft Windows products. Progent's consultants can provide Mac users a variety of services such as desktop assistance, upgrading to the most recent version of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or moving to iCloud services. Remote technical support provides optimum return for your information technology dollar by extending user productivity and limiting the hours billed for network repair services. Advanced remote support technology and experienced service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by going to your location. In most of cases your network problems can be remediated by telephone or via a combination of phone support and online access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM premier security professionals to help with the toughest system issues.
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, creating cost-effective migration procedures, assessing and optimizing performance, planning or validating business continuity strategies, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers who lack sufficient in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network initiatives on schedule.
Microsoft allows you to create transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing to ensure your hybrid Exchange initiative is completed on schedule and within budget.
Progent's Microsoft-certified engineers can deliver low-cost remote and on-premises support to implement your upgrade to Exchange 2010, produce extensive documentation of your new email environment, educate your IT team and end users to get them ramped up quickly on Microsoft Exchange Server 2010, and offer ongoing administrative consulting and engineering support. Progent can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent can help you to design a migration to Teams from Skype for Business or Lync Server and configure, administer, and troubleshoot a cloud-based or mixed implementation of Microsoft Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent's IT outsourcing support offerings for small businesses feature planning Windows XP, .NET, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk services, remote and on-premises troubleshooting, resolving stubborn IT issues, and producing a company-wide security strategy. Progent can help you maximize system availability and performance with fault-tolerant configuration, resilient network architecture, and proactive network monitoring. Progent also offers special project assistance for major migrations and can help with needs assessment, product identification, bill of materials production, vendor selection, procurement coordination, and full documentation. Progent's computer outsourcing help also includes training for office productivity packages such as Office XP.
Progent's Cisco-certified wireless technology consultants can help you to deploy, administer, and debug Cisco wireless devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and Linux support.
Open Now SQL Server 2016 Always Encrypted Online Troubleshooting
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of remote services to help your organization to plan, develop, pilot test, deploy, manage, and debug business applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist you to upgrade your current Excel applications to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed support to organizations who need a quick fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software built on Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the special requirements of individual users or teams.
Progent's work environment will allow you to become a better consultant by improving your technical skills and boosting the satisfaction of your clients. Progent delivers this promise by recruiting the top consulting experts for you to work with, offering an advanced system infrastructure, running custom application tools to enable the highest quality of support, and by streamlining our business structures for attracting and maintaining customers.
If your business operates a UNIX or Linux environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can help your whole organization in a wide array of security topics such as security administration procedures, security architecture and models, access management products and methodology, applications development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISA and CISM stipulate the core competencies and worldwide standards of performance that network security managers are required to possess. These certification provide executive management the confidence that those who have achieved their CISM or CISSP certification have the experience and theory to deliver world-class security support and engineering services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of critical devices.
Remote Microsoft SQL Server 2016 AlwaysOn Availability Groups Support and Help
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite consulting services to help you to plan, deploy, manage and debug a modern backup/restore solution powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
Microsoft Certified Partner SQL Server 2016 Performance Tuning Remote Support Services
Progent can help your company to design and implement a smooth transition from a UNIX-powered IT environment to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity suites, business applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to guard your data and reduce business discontinuity by developing an effective transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing environment, transition planning and validation, MS Exchange migration services, data and application porting, and processor and mass storage migration and consolidation.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, monitor, reconfigure and debug their connectivity appliances such as switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important software patches, or resolving performance problems.
Progent's Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain a full featured application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your network security through experienced planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront TMG.
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and debug firewall solutions built around ASA 5500-X firewalls with Firepower Services.
Progent's Cisco certified network infrastructure consultants offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent has two decades of experience helping small and medium-size companies to plan, implement, optimize, administer, and debug computer networks that support telecommuters.
MS Communications Server provides Instant Messaging and presence as part of an extensible, world-class package featuring advanced security, transparent integration with additional Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server allows lower costs and elevated operational efficiencies, increased worker productivity, and better intellectual property security. Microsoft Communications Server has been replaced by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications experts offer online and onsite configuration support and troubleshooting services for your Office Communications Server environment and can assist you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth migration that will add business value to your IT system
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business integrate and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to administer and offer the flexibility to expand with your growing business requirements. Progent's Cisco-Premier network experts support Cisco's comprehensive family of hardware and software aimed at preventing data pilfering, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco products to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Progent offers quick access to the expertise of seasoned wireless consultants who can assist you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your business and assist you to plan, install, manage, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to choose, provision, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.
Progent's Office and Microsoft 365 experts can assist companies of any size to integrate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless productivity solution that offers fast ROI and promotes improved business results. Progent can help your company to interface Office or Microsoft 365 applications with one another and with additional core Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also assist you to fix compatibility problems between different releases of Office and offers live online training to individual users and groups.
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast payback by increasing your productivity, lowering the expense of hardware and service, streamlining administration, and integrating your key communications platforms.
Progent's SonicWall firewall consultants can show you how to configure, manage, and update SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall security gateways into an end-to-end network protection plan and build security into your business operations.
Progent's seasoned ransomware recovery experts can assist you to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock.