Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of mixed-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to plan and install a new implementation of System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or debug your System Center solution.
Fortinet FortiGate next-generation firewalls are industry leaders in offering best-in-class throughput for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet security appliances to safeguard your digital resources at the network edge, within the data center core, at branches, and in the cloud.
Progent's Check Point firewall consultants can help you design, integrate, and administer firewall solutions that rely on Check Point Next Generation firewalls and Check Point's subscription-based security services. Progent can also help you support older Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Progent’s Microsoft consultants offer small and mid-size businesses enterprise-level consulting services for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is the new name for the change management solution previously known as Systems Management Server. Configuration Manager 2007 provides a range of enhancements to Systems Management Server such as full automation, integrated Windows Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can show you how to use SMS 2003 or System Center Configuration Manager economically for streamlined OS and application deployment, security patch control, application metering, and software license compliance. Progent's engineers can also assist you to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.
Progent's Data Center consultants can help you find high availability data centers that meet the specific requirements of your company. High availability off-site data centers are particularly appealing to small businesses due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is financially prohibitive for typical small organizations. Progent is ready to show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by providing a full array of engineering and support services.
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and local Exchange deployments. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consulting team can help you with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Progent can assist you to design and execute an efficient transition from a Sun Solaris-based information environment to a network powered by Windows and suited for running Microsoft's familiar office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and software development experts can assist you to preserve your data and reduce business disruption by developing an efficient transition plan that preserves your existing investments in Solaris application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of current environment, transition strategy and validation, Exchange migration expertise, data and application transition, and processor and media migration and economization.
Progent's network consultants can help your company to streamline desktop update and patch deployment by providing support for management solutions like System Center Configuration Manager, SMS 2003, and WSUS.
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that represents mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants undergo a comprehensive examination administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Premier network security audit professional able to help businesses in the fields of IS audit services, information technology enforcement, systems and architecture ROI, IT service delivery, safeguarding of information resources, and disaster recovery preparedness.
Cisco's Firepower Next Generation Firewalls provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and execute a smooth migration to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Progent’s experienced Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting services covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and high reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
Progent’s Microsoft-premier engineers can assist your organization to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the costs and benefits of upgrading to 64-bit PC desktop processing, plan an affordable migration process that minimizes operational disruptions, and offer economical, professional remote help to aid your organization to install 64-bit desktop software and application programs on your current hardware.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2003 upgrade strategy that avoids network disruption, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and design services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are in keeping with your business goals.
Colocation data centers make it possible for businesses to share world-class facilities for hosting network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including selecting and moving to a colocation facility, creating system architecture, specifying required equipment, on-site and remote maintenance, setting up offsite system administration, and training your IT staff.
Cisco's security and offsite access technology for small businesses offer a full line of easy-to-administer security products to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and other Cisco security technologies that align best with your company goals.
Progent's pricing policy is to charge for phone support and in-person visits per minute. As a result, you pay only for received services. Progent does not impose a higher rate for off-hours or priority support, and inside California or in regions where Progent provides in-person support, Progent does not charge for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no minimum fee and requires no retainer for services provided during regular business hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity does away with large bills for fast repairs so you won't be forced to permit minor problems to stay unaddressed.
Progent's network engineers can assist your company to automate desktop PC update and patch management by providing expertise with management tools that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent provided a wireless networking environment that allowed a school to increase efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better performance and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and fixing SCOM environments and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Progent’s IT outsourcing support offerings for small businesses feature designing Server 2003, .NET Server, and BackOffice environments, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, resolving stubborn IT issues, and producing a comprehensive security plan. Progent can help you maximize system reliability and performance with non-stop technologies, resilient network topology, and proactive network monitoring. Progent also provides project management assistance for major upgrades and can assist with requirements definition, resource inventory, bill of materials production, vendor selection, purchasing coordination, and professional documentation. Progent’s computer outsourcing service also features training for office productivity products such as Microsoft Office.
Progent’s Cisco-Premier network consultants offer experienced PIX Firewall support services covering design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of security, performance and reliability for business networks of all sizes. PIX firewalls are based on a proven, specially designed operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and networking services, including advanced application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive administrative solutions. Progent’s network consultants can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can assist you in any facet of your migration to Exchange Server 2019 such as deploying Windows Server 2019 Core as a host for Exchange; designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; configuring HLB; setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook.
Progent can help your company to design and implement a smooth transition from a Sun Solaris-based information system to a network powered by Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and software development specialists can show you how to preserve your data and reduce productivity disruption by designing an efficient transition plan that preserves your existing assets in Solaris application and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of current infrastructure, migration strategy and validation, Microsoft Exchange migration expertise, data and application transition, and server and storage transition and consolidation.
Progent's management team consists of industry veterans with years of background delivering computer consulting services, technical support, and long-term IT planning to businesses ranging from startups to Fortune 500 companies. Great service requires great people, and Progent has assembled a management team able to provide customers with the top service value available anywhere.
Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the provisioning and control of wireless APs, tuning wireless throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast failover, and strengthening data security by identifying threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controller appliances to manage wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest Wi-Fi controller technology.
GIAC was founded in 1999 to certify the skill of IT security professionals. GIAC certifications are recognized by companies and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants can provide help with any of the security capabilities covered within GIAC accreditation including evaluating network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's application experts can provide advanced consulting, software development, deployment assistance, and webinar classes for leading business applications covering key areas including ERP and MRP, general accounting, management reporting, web commerce application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with decades of background delivering high-level consulting support online, Progent can help clients anywhere in the United States to save the lost productivity and expense associated with travel and on-site visits without sacrificing the effectiveness of technical support.
Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-powered units designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer online or on-premises integration and debugging services to assist your organization to design, configure, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Progent’s Technical Response Center provides national extended hours remote support for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals provide after-hours phone help and remote direct computer connection to troubleshoot and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide service professionals allows Progent to escalate even the toughest network issues to qualified experts as needed. For critical problems, the TRC tries to respond to your request for support within one hour.
The QTS Colocation Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now using the QTS data center as a colocation facility or if you are planning on migrating your primary or disaster recovery system to Herakles/QTS, Progent offers a range of affordable consulting services that include data center relocation, system deployment and updates, network improvements, project management services, virtualization configuration, offsite network monitoring, streamlined network management, application programming, disaster recovery planning and testing, data security assessment, and the support of Progent's Test Lab.
Progent's Cisco-certified wireless technology experts can help you to deploy, manage, and troubleshoot Cisco Wi-Fi devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating efficiently by tracking the health of critical assets that power your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to impact productivity.
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the flexibility to evolve with your changing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s comprehensive line of hardware and software aimed at eliminating data pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you integrate Cisco products to achieve secure connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can help you to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, VM Load Balancing for enhancing the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
Progent imposes no service activation fee and asks no retainer for support services provided during normal business hours. Progent's small granularity avoids big bills for fast repairs so you won't be forced to permit less critical problems to stay unaddressed.
Progent’s non-stop interoffice connectivity and 24x7 network connection engineers can help small organizations create fault tolerant Interoffice connectivity by means of redundant networks with transparent failover. Progent’s Cisco Certified Internetwork Experts can plan and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over can provide affordable 24x7 interoffice connectivity.
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and onsite expertise, software development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud components into a cohesive information management system.
Progent can assist small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify IT management and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing models supported by Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the common mistakes small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android handhelds.
Windows 8.1 is designed to run on devices ranging from smartphones and slates to engineering workstations. An abundance of new and improved capabilities, including its touchscreen interface and iconic live tiles user interface, provide a wide selection of benefits for companies who know how to exploit them. Progent's Windows experts can assist get your organization up to speed with Windows 8.1 and make sure you gain significant competitive advantage from the product's many technical enhancements.
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, optimize, administer and troubleshoot firewall environments based on ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers major improvements in scale, speed, manageability, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and Linux support.
Progent's Cisco certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Cisco IP phone and video IP phone consultants can help your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, originally branded CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Unified CM applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco SRST solutions for high availability.
Progent can help your business to plan an upgrade to Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.