Progentís team of Microsoft and Cisco Premier experts average more than ten years of hands-on industry background, in the trenches of IT support, performing a wide range of technical projects for a large array of customers. Each Progent support professional shares a proven collection of personal best practices that are combined into company-wide leading practices training that Progent teaches its support personnel. This ensures that you get not only expert technical help, but also a consultant with proven methods for applying technical knowledge to repair actual network problems efficiently.
Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and PSTN telephony. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and onsite support services to help you to manage and repair your existing Lync 2010 deployment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade.
Progentís wireless engineers can help small companies plan, choose, pilot, install and support secure building-to-building wireless bridges that integrate transparently into your IT network while providing a degree of security that matches or excels wired interfaces. Progent provides expertise in wireless network products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can show you how to identify and deploy the wireless link technology that align best your company needs.
Progent's UNIX family support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Debian-GNU and Slackware.
The QTS Colocation Center facility is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery equipment to Herakles/QTS, Progent offers a variety of affordable consulting services including data center relocation, equipment deployment and updates, network improvements, comprehensive project management services, virtual server expertise, offsite network monitoring, automated network administration, software development, business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab.
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification as a result of rigorous examination and significant experience with network security design. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and DRP, and physical security. Progent's ISSAP-premier security specialists can help your business with all phases of secure network architecture.
Progent's Meraki Wi-Fi AP consultants offer online and on-premises support to assist organizations of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can assist your business to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or device.
Progent's Citrix-certified consultants can assist you to understand the business advantages of XenServer as well as other Citrix platforms, and can assist your IT organization to design, test, implement, troubleshoot, and maintain a XenServer solution. Progent can in addition assess your current XenServer deployment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.
Progent's Cisco certified wireless networking experts offer affordable remote and onsite support for both end-of-life and modern 802.11ac Aironet Wi-Fi APs and Progent can help your business to plan and maintain Wi-Fi solutions that incorporate indoor and outside/ruggedized Aironet APs.
Progent can provide advanced online consulting to help companies connect their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize local resources as well as cloud services. To help you to incorporate public clouds with networks, Progent offers a variety of cloud integration support services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of background providing high-level consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise offers you a convenient one-stop consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to design, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from older versions of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional help for fixing especially stubborn issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can assist your business to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously named CallManager, or with Unified Communications Manager Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent can deliver expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, deploying ISR routers with CUBE internetworking support, and designing UCS server failover and Cisco SRST solutions for survivability.
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, application development, and troubleshooting services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior releases of SharePoint. Progent can assist customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud infrastructure into a seamless information management solution.
ISA 2006 is a comprehensive gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching platform for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, test, install, configure and support the Standard or Enterprise version of ISA Server 2006 on your information system.
Progentís IT outsourcing packages provide budget-friendly network support for small organizations. Whether it includes designing system architecture, setting up an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based eCommerce application, outsourcing your IT technical services can contain expenses and minimize uncertainties, permitting IT service budgets to increase in a more linear and controlled manner than is possible by assembling a large, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to build a protected and robust network foundation for your critical business software based on Microsoft Windows including Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Microsoft ISA 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching platform for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server experts can help you plan, rationalize, pilot, implement, customize and manage the any edition of ISA Server on your information system.
Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact vital IT areas including ease of administration, availability, security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange 2013.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft Windows Server 2008 is an important advance in making IT networks more protected and fault tolerant, simpler to virtualize and manage, faster, and able to offer a better platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, monitoring, and security services.
Progent provides national remote help and consulting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a mix of UNIX and Microsoft products. Remote IT help offers maximum return for your information technology budget by protecting client efficiency and limiting the time billed for computer repair services. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your IT issues can be dealt with by telephone or through a mix of phone help and remote access. Progent can make available Cisco CCIE network experts and CISA and CISM certified security professionals to help you with the most challenging network problems.
Progent's Microsoft-certified consultants can assist your business to maintain System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by ensuring that critical applications are always up to date, tracking product licenses, and reporting usage patterns to help you make smart purchasing choices. When your organization is set to update your SCCM 2007 device management ecosystem, Progent can assist you to prepare for and carry out a smooth migration to SCCM 2012.
24x7x365 Microsoft Certified SQL Server 2017 Disaster Recovery Online Support
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration plans, tune your network for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, streamline IT administration, help with application development, and build and test a disaster recovery/business continuity plan.
Microsoft SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, reducing the complexity of designing, integrating, administering, and using company information and analytical programs on platforms ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Cisco's security and offsite access technology for small to medium sized companies represent a complete array of manageable security hardware and software to help you safeguard your entire information system. Cisco's Virtual Private Network product family includes routers and switches, firewalls, and Virtual Private Network solutions. Progent's expert staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your corporate goals.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by checking the state of vital assets that drive your network environment. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so any potential problems can be resolved before they can disrupt productivity.
Progentís Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-class business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to offering expertise, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your information network. Progent can also help you migrate from older editions of SQL Server to SQL Server 2005.
Cisco's network security and remote connection technology for small organizations represent a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP certifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your business objectives.
SQL Server 2017 Data Mining Technical Support Services
The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, integrate, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progentís private cloud hosting service allows small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fault-tolerant equipment with offsite data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate major investments in the acquisition, upkeep, and operation of computer equipment and data center facilities while benefiting the highest levels of system availability and security.
Progent offers the support of a certified VMware VCDX expert to help your organization plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, private and public clouds, or hybrid deployments. Progent can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for administering private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.
Progent offers rapid remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can link to your network using powerful remote diagnostic tools to provide fast and affordable troubleshooting and repair of urgent network infrastructure problems.
Progent's consultants can help your company to evaluate the benefits of Lync Server 2010 for your business and can help you to plan and execute a rollout of Microsoft Lync Server that unifies the control of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and smartphone users. Progent can also assist your company to carry out an efficient migration to Microsoft Lync Server from Microsoft Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Exchange, SharePoint Server, and Microsoft SQL Server, show you how to use Lync Server 2010 to improve the team-computing functions of MS Office applications, and provide webinar training and continuing support for Microsoft Lync Server 2010 and other Microsoft technologies.
Progent's Cisco CCIE-certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.
Progent's certified ISA Server consulting experts have broad experience developing Microsoft-based security designs for IT networks with many locations, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall engineer can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.