Microsoft Gold-Certified Consultants
Microsoft SQL Server 2019 Consulting:
Planning, Deployment, Application Development, Troubleshooting
Additional Topics of Interest
Network Engineer Microsoft SMS Server
SMS Upgrade Support
Systems Management Server provides extra functionality for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software by making it easier to install system images, manage mobile devices, and run management tools. In addition to advising you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT projects that cover processes that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define sensible procedures and standards to manage PDAs and intelligent portable communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security plan that includes standards, processes and technologies to keep your IT computer system protected.
Microsoft Entra Consultancy
24-7 Azure cloud integration Engineer
Progent can assist you to plan and carry out an efficient move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services for both onsite and cloud resources.
ISA 2006 Firewall Consultant Services
ISA Server 2006 Integration Services
Microsoft ISA 2006 is a comprehensive edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you plan, rationalize, test, install, configure and manage the any version of ISA Server 2006 on your information system.
Extended Call Center Outsourcing
Shared Network Support Help Desk Support
Progent offers three basic types of Call Center support : Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers convenient access to a reliable technical group with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's focus is on earning the support Helpdesk a respected reputation as a key contributor to business performance. Progent's target is to fix and not simply report problems.
Services Documentation Engineer
Service Reports Engineer
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike some freelance consultants or small service firms who provide scant documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has access to the service reports sent by every consultant to each client. The practice of detailing and organizing support activity allows more efficient support and avoids a slew of common misfortunes such as when a service customer is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Altaro Microsoft 365 Total Mailbox Backup Consultant Services
Hornetsecurity Altaro M365 SharePoint Backup Online Support Services
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Professional Network Management Outsourcing
ProSight Remote Managed IT Services Technology Professional
Progent's ProSight portfolio of managed services are geared to provide organizations who have minimal internal IT support staffs with affordable access to enterprise-class management tools and consulting experts. Benefits of Progent's ProSight line of managed IT services include fixed IT maintenance expenses, smart automation of common administrative tasks, continual adoption of the latest information technology, graceful transition from older systems to modern solutions, improved alignment of information technology with strategic goals, access to seasoned IT experts, and freeing up management to concentrate on business issues instead of fast-evolving information technology.
Microsoft 365 integration with on-premises environments Support and Help
Microsoft 365 migration PowerShell IT Consultant
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
iPhone patch management Specialist
Specialists VoIP phones patch management
Progent's support services for software/firmware update management offer businesses of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking updates to your virtual and physical; servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Technical Support ASA 5540 Firewall
ASA 5500 Specialists
Progent's CCIE-certified network infrastructure experts can assist you to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Windows 2003 Server Help and Support
Troubleshooting Windows 2003
The experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of support in Microsoft integration, ensures you success in identifying the edition and configuration of Windows 2003 Server that aligns most closely with your business strategy. Progent can also help you with planning, installing, administering and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
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Windows Server 2016 Fault Domains Support
Windows Server 2016 Security and Compliance Troubleshooting
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and management overhead, and Cloud Witness for fast, affordable creation of a failover cluster quorum witness.
Call Desk Sharing Technical Support
Top Online Support Services Co-managed Heldesk
Progent's Co-managed Help Desk service makes it possible for your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticketing, ownership, status tracking, and metrics.
Microsoft Windows 2000 Computer Consulting
Microsoft Windows 2000 Consultant Services
Progent's certified Windows 2000 Server consultants can provide computer support and IT consulting services for the complete line of .NET Servers, Windows 2000 Server, and Windows Server 2003. Progent's Windows Server 2000 integration, optimization, and support services include network design, deployment, documentation, on-site and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and cost-effective co-sourcing.
SCVMM Planning Network Consulting
SCVMM 2012 Online Troubleshooting
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help your company to move from an older release of SCVMM or from another virtualization management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment to make sure you get the highest possible return on investment.
wi-fi controller On-site Support
Wave 2 Wi-Fi controller Computer Engineer
Cisco's {Catalyst Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and control of Wi-Fi access points, tuning wireless performance by reducing the impact of radio frequency congestion, enhancing wireless uptime with rapid failover, and hardening data security by identifying cyber threats and filtering network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's latest wireless controller solutions.
Cisco Certified Experts Amazon AWS hybrid cloud integration Programming Companies
Technology Professional Microsoft Azure hybrid cloud solutions
Progent can help your IT team to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize local IT assets along with one or more public cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has 20 years of experience delivering advanced consulting support online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Solaris Remote Engineers
Solaris Remote Consultancy
Progent offers national urgent technical support and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft products. Online technical support offers optimum leverage for your information technology dollar by preserving user productivity and shortening the time billed for computer repair services. Advanced remote access utilities and experienced technicians and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISA premier security professionals to assist you with the toughest system issues.
CCNP Certified Consultant Cisco RADIUS Security
Cisco VPN IT Consulting
Cisco's security and offsite connection products for small companies represent a complete range of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that fit best with your business objectives.
Top Microsoft Dynamics CRM Online Help
24-7 Microsoft Dynamics CRM Help and Support
Microsoft CRM helps mid-market companies nurture profitable client interactions. Integrated Sales and Customer Service components enable employees to share information to help promote sales success and offer consistent, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer support databases.
Microsoft 365 Mac Integration Network Consulting
Microsoft 365 Publisher Integration Computer Consulting
Progent can help your business to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist your business to build and maintain hybrid networks that seamlessly combine on-premises and cloud-based products and services.
24/7 Windows Server 2012 R2 Hyper-V Network Consultants
Microsoft Hyper-V 3.0 Server Virtualization Professional
Widows Server 2012 R2 Hyper-V improves virtualization in critical areas including multitenancy, agile infrastructure, cloud support, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can help your company to take advantage of Windows Server 2012 R2 Hyper-V to deploy and maintain virtual servers to cut IT costs and improve availability.
24-Hour VMware Site Recovery Manager Testing Consultancy
Consulting Services VMware vCenter Orchestrator
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and verify a consistent process for restoring applications and services rapidly after an outage. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can produce audit reports to verify complete service restoration, validate SLAs and prove compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a DR solution powered by VMware Site Recovery Manager.
Cisco Firepower NGIPS Technical Support
Support and Help Firepower Services
Cisco's Firepower Next Generation Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist you to plan and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Proxim Wireless Case Study
Building to Building Wireless Case Studies
Progent provided a wireless networking solution that enabled a school to improve productivity and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing remote locations up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided better performance and reliability than simply amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Data Center Colo Configuration
Colocation Selection Computer Engineer
Colocation sites make it possible for businesses to share enterprise-class data centers for housing computer equipment that supports mission-critical applications and services. Progent's Microsoft and Cisco certified IT experts can assist your business with all facets of your colocation strategy including choosing and moving to a colo site, designing system architecture, defining hardware, on-premises and on-line maintenance, setting up remote network management, and education your support staff.
Troubleshooting Work at Home Video Conferencing
Offsite Workforce Video Conferencing IT Consulting
Progent can help small and medium-size businesses to deploy and debug conferencing solutions to allow their teleworkers to communicate effectively with colleagues and clients.
Support and Help Remote Desktop Connection Client for Mac
Windows PC Simulation on Mac Help and Support
For companies that have a combination of Apple Mac and Windows desktops, there exist two popular solutions for running Microsoft Windows-only software on macOS or OS X: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Windows-based PC to run Microsoft Windows applications and share network resources. Microsoft's Virtual PC for Mac simulates Windows on a Mac computer so you are able to use Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can help your business to maintain these solutions for using Windows programs on your Macs and can also help your organization to assess and configure third-party solutions for Windows platform simulation.
Remote Consulting Wireless Site Survey
Wireless Site Survey Computer Engineer
Progent's Wi-Fi site survey services help you to design, install and troubleshoot a Wi-Fi network adapted to your facilities, offering you a wireless solution that has the coverage, speed, density, Quality of Service, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises site survey services for validating, tuning, and debugging a functioning Wi-Fi network.
Integration Small Business Access Points
Small Business WAPs Support Services
Cisco's Small Business family of wireless access points are Linux-based units designed as value-priced wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants offer remote or on-premises integration and debugging services to help you to plan, implement, update, optimize, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or topology.
Hornetsecurity Altaro VM Backup Local Onsite Technical Support
24-Hour Altaro VM Backup Live Backup Consultant
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of online or on-premises consulting services to assist you to plan, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Cisco Router IT Service Provider
Online Cisco Certified CCIE Information Technology Consulting
Progent's Cisco certified networking experts have extensive background assisting Internet Service Providers to design, deploy, administer, optimize, and debug high-availability, scalable network environments appropriate for shared public networks.
Award Winning Online Technical Support Microsoft Exchange
Microsoft Exchange IT Services
Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Endpoint patch management Consultancy
Technology Professional Network infrastructure patch management
Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as switches and Wi-Fi access points, and IoT devices such as alarms and health monitors.
Microsoft Access migration Consult
Microsoft Access Engineer
Progent can provide economical online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers expert assistance for Access application programming, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored online classes for Office Access application programming and DBA services.
Amazon AWS hybrid cloud solutions Consulting Services
Cisco Certified Experts Engineer Multiple cloud management
Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine local resources along with one or more cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
24-Hour CRISC Certified Risk and Information Systems Control Analyst Consult
24/7/365 CRISC Certified Risk and Information Systems Control Systems Engineer Specialist
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to match your company's risk appetite, business objectives, and IT budget.
Exchange Server 2013 Integration Services
After Hours Information Technology Consulting Exchange 2013
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and supporting messaging solutions for companies in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment offers compliance, fault tolerance, easy connectivity for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007 Server, Exchange 2003 Server, and Exchange 2K Server. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 Server or Exchange 2013.
Exchange 2016 Migration Planning Troubleshooting
Microsoft Exchange 2016 Migration Planning Remote Support
Progent can help you in any and all phases of your migration to Microsoft Exchange Server 2016 including planning high availability (HA) architecture for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Intune Certification Management Network Consultants
Microsoft Intune Remote Support Services
Progent's Intune consultants can help you to assess the business case for adopting Microsoft Intune for configuring and managing your web-facing mobile computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure policies, plan and deploy pilot systems to confirm the appropriateness of Intune for your network, install Intune across your enterprise, combine Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.
Help Desk Outsourcing Technology Support
Work at Home Integration Security Consultant
Progent's IT outsourcing services offer affordable computer support for small businesses. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, deploying a new email system, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can contain expenses and eliminate uncertainties, allowing network support expenses to increase in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable in-house IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your vital applications based on Microsoft Windows.
Microsoft Certified SCDPM 2012 Planning Network Consultants
System Center 2012 Data Protection Manager Technical Consultant
Progent's Microsoft-certified consultants can provide online or onsite expertise to help businesses of any size to plan, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of SCDPM or from a different backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing particularly stubborn problems, or comprehensive project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
System Center 2016 Security and Compliance Network Engineer
Consulting System Center 2016 Migration
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting SCOM environments and offer companies of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Citrix VM desktops Engineer
Citrix virtual Windows desktops Specialists
Citrix has developed a powerful family of platforms that provide enterprise-class manageability, scalability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help your company to evaluate the business benefits of Citrix technology and show you how to design, validate, implement, troubleshoot, and support Citrix virtualization platforms.
PC Desktop Small Business Network Consultant
PC Desktop Software Consulting
Progent can deliver a wide range of affordable consulting and support services to assist you to install, configure, repair, and manage workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or popular versions of Linux. Progent can provide onsite or remote help for single machines or notebooks or work with you to design and implement a company-wide migration to new or revised OS platforms and applications. Progent can also provide engineers and technical workers to help you to plan for and complete an office relocation or consolidation organized to produce the least possible disruption of your business.
Ekahau Insights Wi-Fi Network Troubleshooting Online Technical Support
Ekahau Wi-Fi Site Survey Technical Support Services
Progent's Ekahau-certified Wi-Fi network design consultants can help your business to plan, implement, tune, manage and troubleshoot a Wi-Fi solution optimized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for monitoring the health of multiple Wi-Fi networks.
External Network Security Inventory Consulting Services
Information Risk Assessment Engineers
Progent offers two low-cost service packages designed to allow small businesses to receive an impartial security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive examination of your network from beyond your firewalled perimeter to determine potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Scan, a security expert executes a network scan from a secure machine within your company firewall to assess your exposure to inside threats. The two security inventory packages are set up and executed from a protected remote site.
Microsoft LCS Server 2007 Support and Setup
Microsoft LCS Server Instant Messaging Support Outsourcing
Microsoft Office Communications Server provides Instant Messaging and Real Presence in an extensible, world-class solution featuring advanced security, transparent compatibility with additional Microsoft products, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved business efficiencies, increased worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant IM platform. Effective implementations of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the benefits of Office Communications Server across your entire organization.
Proxim Tsunami Wireless Case Study
Proxim Wireless Case Study
Progent delivered a wireless integration environment that enabled a school to increase efficiency and avoid the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing separate sites up to 2.5 miles apart and can reach even longer distances. This wireless solution provided better performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it provided protection against outside interference.
ISSAP Security Firms
ISSAP Computer Security
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP Certification through thorough testing and extensive work with network security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, phone system and network infrastructure security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your business with all aspects of architecture security.
Microsoft 365 Excel Power BI Integration
Programming Firm Excel Power Pivot
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide range of remote services to assist you to plan, program, test, install, manage, and debug applications powered by any version of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your legacy Excel solutions to the latest versions of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand help to organizations looking for a quick fix to a stubborn issue associated with Office Excel and Progent can also provide full project management support for migrating or developing mission-critical application software based on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the needs of individual users or teams.
Consultant Services Windows 7 Help Desk
Windows 7 Backup and Restore Remote Troubleshooting
Progent's certified consultants can help your company to pilot
High-Availability Clustered Servers Consultants
Windows 2003 Cluster IT Consulting
Progent provides Microsoft Windows Cluster Server consulting to help your organization deploy high availability clustered servers that can deliver 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. By helping you design high availability clustered server solutions around Microsoft Windows Server 2003 Cluster, Progent's Certified Windows consultants make sure that your zero-downtime server clusters are configured to maximize the business value of your information network.
Cybersecurity Consultancy Firewall Security
Security Audit Services VPN Security
Progent offers organizations of any size professional support for Intrusion Protection products and IPsec VPN technology from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can help you create a comprehensive security plan and select appropriate products from multiple suppliers to support your security goals while staying within your budget restraints.
Top Professionals ProSight Behavior-based Ransomware Detection
Snatch ransomware protection and recovery Consultant Services
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis technology from SentinelOne to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which easily get by traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to address the complete threat lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats.
At Home Employees Collaboration Online Technical Support
Remote Workforce Collaboration Support
Progent can assist small and mid-size businesses to deploy collaborative software to enable their at-home employees to engage in productive teamwork with fellow workers and clients.
Solution Provider Small Business
Small Business Migration Help
Progent is a leading innovator in cost-effectively providing enterprise-class IT help to small businesses. Progent's success in addressing the IT support needs of the chronically underserved small company sector is the combined outcome of major technical and process innovations that have removed much of the traditional expenses out of managing network service, injected unmatched professional skill into the IT service mechanism, and significantly accelerated the solution cycle.
Consulting Applications Development Security
Security Team Cryptography
For smaller businesses, computer security and information assurance and regulatory compliance is too complex to master but too risky to overlook. The world's biggest enterprises have been breached, and the top cloud service providers have occasionally been taken down. It looks as though there's nowhere to hide. Progent has made it economical for smaller companies to carry out critical security tasks effectively by providing the benefit of billable time to the closest minute without any minimum charge for remote support. This means you can have access to a seasoned computer expert to deliver precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier consultants can help you with any level of network security including security audits, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and designing a comprehensive security plan.
Microsoft Exchange 2016 On-site Support
Microsoft Exchange 2016 Remote Technical Support
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and supporting email solutions for clients in the and throughout the United States. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features compliance, fault tolerance, easy connectivity for off-site and wireless users, efficient management utilities, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Exchange 2013, Exchange 2010 Server, MS Exchange 2007, Microsoft Exchange 2003, and Exchange 2K Server. Progent can also assist small or medium businesses to upgrade to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Hornetsecurity Altaro M365 SharePoint Backup Remote Technical Support
Hornetsecurity Altaro 365 Total OneDrive Backup Consulting Services
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows endpoints.
ransomware cryptoworm recovery Specialists
Engineer Egregor ransomware recovery
Progent's proven ransomware recovery consultants can help you to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
ransomware prevention Engineer
Award Winning ransomware preparedness review Consulting
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your organization's preparedness to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to gather information concerning your existing antivirus tools and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to build an efficient AV and backup system that minimizes your vulnerability to ransomware and meets your company's requirements.
After Hours Meraki MR84 Access Point Technical Consultant
Meraki 802.11ax Access Point Upgrade Support and Setup
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for streamlined management.
Small Business Information Technology Outsourcing Group
System Consulting Services Small Office
Progent is a leader in cost-effectively delivering world-class IT support to small companies. Progent's achievement in handling the IT service needs of the chronically underserved small business market is the combined outcome of key technical and operational breakthroughs that have eliminated a great deal of the traditional costs out of managing IT support, added unprecedented professional skill into the IT service mechanism, and dramatically accelerated the solution process.
Technical Support Services IPsec VPN
Testing Intrusion Protection Systems
Progent provides companies of any size professional consulting for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right products from a variety of suppliers to support your security goals while sticking within your budget restraints.
Windows, UNIX, Solaris Computer Consultants
Windows and Solaris Consulting Services
If your company is producing UNIX or Linux applications on a network that has Microsoft Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the continual distraction of maintaining your company information system. Through the use of automated server monitoring and by providing online and in-person support when your business needs it, Progent offers an affordable alternative for managing an IT network that features high reliability, protection, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual server infrastructure, online and on-site service and repair, network monitoring, and Help Desk support.
Professional SharePoint 2019 PowerShell
SharePoint 2019 Hybrid Search IT Services
Progent's certified SharePoint 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based components into a seamless intranet solution.
After Hours Data Center Colo Computer Consulting
Colocation Migration Integration Services
Colocation data centers allow businesses to share world-class facilities for hosting computer equipment that supports critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy including choosing and moving to a colocation site, designing network architecture, defining hardware, on-site and remote troubleshooting, establishing remote network administration, and education your support staff.
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