Additional Topics of Interest

Professional Unified Communications Manager Express
Specialist Unified CM PSTN gateway

Cisco Cisco Unified Communications Manager, originally named CallManager, acts as the core of Cisco's collaboration portfolio. Unified Communications Manager and Unified CM Express provide a location-independent IP-PBX by integrating tightly with applications like Unified CM IM and Presence Service, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer efficient and budget-friendly remote and onsite support to assist organizations of all sizes to create and maintain Unified CM deployments by providing Cisco Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent can assist with any facet of CUCM setup and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

Top Quality Engineer 802.11x Wi-Fi Site Survey
802.11x Wi-Fi Site Survey Network Consultants

Progent's wireless site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network adapted to your environment, offering your business a wireless solution that delivers the reception, speed, capacity, security, and roaming ability your business needs.

Consulting Exchange Server 2007
Exchange 2007 Technical Support Services

Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

Automated Server Management Specialist
ProSight Remote Monitoring and Reporting Network Consultants

ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that any looming issues can be addressed before they can impact productivity.

Service Reporting Consultant
IT Services Service Reporting

Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all delivered services. Unlike some freelance consultants or local service organizations who offer scant documentation or details of services done, each service provided by Progent is tracked by full documentation. Each Progent consultant has access to the service documentation sent by each consultant to each customer. The discipline of detailing and organizing support activity results in more effective support and eliminates a variety of common problems such as when a support client is virtually held captive to a consultant who refuses to release the keys to the kingdom.

.NET Application Programming
.NET Visual Studio Contract Programming

If you want to update your production web site, build internal websites for purposes such as human resources or employee training, establish a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and proven web developers. Progent's consultants can also help you design and manage a secure, fault-tolerant server and communications network, including off-site and wireless access, to run your web tools.

64-bit Processing Consultant Services
64-bit Processing Consultant Services

Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide move to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit applications that you intend to retain plus the new 64-bit versions of software you plan to install.

Online Technical Support Meraki Air Marshal
24-7 Meraki Wi-Fi AP Management Consultants

Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and troubleshooting services to assist you to plan, configure, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also help your organization to design and implement hybrid networks that combine local and cloud-based resources and that provide easy access, advanced security, streamlined management, and dependable operation for all your wired and wireless devices.

Specialist MRTG
MRTG for Linux Specialists

Network monitoring ordinarily consists of tracking a system's resource utilization to help identify data traffic bottlenecks or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to observe mixed-platform environments where Linux and Windows coexist. Progent's network support consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX consulting professionals offer small companies and programmers assistance with managing and servicing UNIX/Linux and Solaris systems that coexist with Windows-based technology.

Supplemental Support Desk Cost Savings IT Consulting
Remote Setup and Support Shared Network Support Help Desk Costs

Progent's Helpdesk management and co-management service programs help companies to reduce costs and increase productivity.