Additional Topics of Interest

Great Plains Accounting Setup and Support
Dynamics GP Great Plains Software Technology Consulting Services

Progent's Microsoft certified experts offer a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft financial platform and business management tool built, like all Microsoft financial tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its modular design you are able to purchase only the functions you currently need, with the option to expand users and increase functionality when necessary. Progent's Microsoft Dynamics GP Software support engineers can show you how to install, customize and administer Dynamics GP 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.

Urgent Delphi Reports
Development Group FRx Report

For custom program development, Progent can supply software design consultants to write business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

Project Methodology IT Technical Support Company
Enterprise Services Project Methodology System Repair

In conducting consulting tasks for corporate customers, Progent follows a structured methodology driven by defined milestones so as to meet financial, scheduling and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All phases are recorded to make available a detailed summary of IT services delivered and to assist in downstream system support.

Duo MFA and Single Sign-on (SSO) Configuration
Zero Trust Cybersecurity Computer Consultants

Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.

Technology Consulting Services Hyper-V 3.0 Shared Nothing Live Migration
Integration Support Microsoft Hyper-V Server Consolidation

Progent's Microsoft-certified consultants can help you analyze the potential advantages of Hyper-V-powered virtualization for your company, perform test implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server infrastructure for optimal performance with virtualization solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Windows Hyper-V, educate your IT personnel to monitor and administer Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, design and test disaster recovery processes that maximize system availability, and deliver continuing consulting and maintenance including affordable remote repair and comprehensive Help Desk outsourcing.

IT Technical Support Company Live Online Office 365 Training
Online Office Word Training Network Consulting Group

Progent provides customized remote instruction for a range of client applications and operating systems such as Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online training offers the benefits of traditional physical classroom seminars, such as immediate communication between clients and trainers, but avoids the costs of travel and the challenge of attempting to synchronize the availability of multiple workers. Available to single students or groups of all sizes, Progent's virtual training permits the teacher to conduct the class from an online office and the students can be spread throughout a campus or all over the country. Live online instruction deploys proven learning aids such as virtual white boards, electronic hand-raising, and shared applications. Sessions can be short and personalized to specific subjects or extended in duration and broader in coverage.

Microsoft LCS Server 2007 Network Consultant
Remote Support Services Microsoft LCS Server IM

Microsoft Office Communications Server provides IM and presence in an extensible, enterprise-grade solution offering enhanced protection, transparent integration with other Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and improved business efficiencies, enhanced individual productivity, and stronger intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants can provide remote and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can assist you to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add significant strategic value to your IT system

Avaddon ransomware hot line Consultant
Ryuk ransomware hot line Consultants

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist your business to halt the progress of an active ransomware breach. Call 800-462-8800

Windows Mobile Computer Consultant
Windows Mobile 7 Specialists

Progent's consultants offer expertise in a variety of technologies relevant to mobile networking such as network infrastructure, wireless data synchronization, wireless security, wireless e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified professionals can save your organization work and money by applying their wireless experience to help you select and integrate wireless access solutions that fit the needs of your company. Progent can also tune your network architecture so that wireless appliances work more reliably.

PowerPivot for SharePoint Computer Engineer
SQL Server 2012 Reporting Services Integration Support

Progent offers the support of Microsoft-certified consultants and seasoned software programmers, DBAs, project management experts, network infrastructure engineers, business continuity specialists, and certified security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and safe IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

Hosting Consultant
Immediate Colo Setup and Support

Progent's data center IT services are intended for businesses with equipment housed at IDCs or data center colocation hosting sites and requiring on-demand in-person service at the colocation facility as well as off-site support from Microsoft and Cisco Premier professionals. Progent provides a full range of data center and data center and colo support services including network architecture analysis, Windows and Linux server integration and support, tech support for server and communications infrastructure, design and installation of fault tolerant systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing environments, and creating high-availability server cluster configurations.

Supplemental Helpdesk Help and Support
Information Technology Consulting Shared Helpdesk

Progent's Co-managed Help Desk service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.

Consultancy Skype for Business Mobility Services
24/7/365 Skype for Business and Cloud Voicemail Professional

Lync 2010 supports IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network voice communication. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX gear, or legacy video conferencing technology. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to assist your company to maintain and repair your current Lync Server 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.