Microsoft Certified Consulting
Skype for Business: Planning, Deployment, Technical Support
Additional Topics of Interest
Cisco Certified Help and Support Virus Protection
Microsoft Exchange 2003 Technical Consulting
Progent's Microsoft-certified experts have 20 years of background providing e-mail and integrated email/telephony solutions for businesses. Progent offers economical Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and wireless email connectivity. Progent’s Microsoft Exchange help and support offerings can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Wireless Security Scan Consultancy
24-Hour External Network Security Inventory Professional
Progent provides small businesses a pair of specially designed network security evaluation scanning packages that provide, at a set fee, remotely administered scans of your security profile which are evaluated by professional security specialists who assess the results of the scan, present objective summaries of your existing security vulnerability, and make recommendations for improvements. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small companies while delivering enterprise-class evaluations of your IT network's exposure to assault.
Support and Integration SCVMM 2012 Live Migration
SCVMM 2012 and Hyper-V Support Services
Progent can help businesses of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help your business to move from an older edition of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Top Co-managed Support Desk Consultants
Co-managed Help Desk Online Troubleshooting
Progent's Standard Help Desk Services provide a complete solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem solving, and management reports. Support services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.
IT Outsourcing Advantages White Papers
IT Outsourcing Best Practices White Paper
Progent’s IT outsourcing packages offer affordable network consulting for medium-size businesses. Whether it includes planning system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT engineering services can smooth out costs and minimize uncertainties, permitting network support budgets to increase in a more linear and controlled fashion than is feasible by assembling a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and highly available network architecture for your vital Windows-based business software including Windows 2008, Microsoft Exchange Server 2007, and SQL Server.
Microsoft Exchange 2000 Network Engineer
Microsoft Exchange 2000 Upgrade Outsourcing
Years of experience with Microsoft's Exchange technology has made Progent among the most qualified computer consulting companies in California for configuring messaging systems based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies derive the full advantages of Exchange Server under typical scenarios such as updating from Exchange 5.5 Server, moving from an ISP-provided or POP3 mail system, and outsourcing your Microsoft Exchange Server management.
Les Kent has a 35-year track record of successful network integration, business management, sales, and operations. He has demonstrated a talent for developing elegant IT solutions in his roles as as a network designer, software developer, project manager, implementation consultant, and problem solver for small companies, new ventures, and major enterprises.
64-bit Upgrade Support and Setup
24x7x365 64-bit Computing Consulting
Progent’s Microsoft-expert consultants can help your organization to enhance your servers and/or desktops from 32 to 64 bits. Progent can assist you to understand the risks and advantages of migrating to 64-bit processing, design an affordable upgrade strategy that reduces operational interruptions, and deliver economical, expert remote help to assist your company to configure 64-bit software and application programs on your current hardware.
Specialists Solaris
UNIX Consultant
If your office computer system mixes Solaris platforms with Microsoft Windows, Progent can help you to incorporate your IT resources into a unified environment that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, superior throughput, and strong security. Progent's Solaris and MS Windows integration assistance services feature network architecture integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
Consulting Wireless Network
802.11 Wireless LAN Setup and Support
Progent can help you plan, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend appropriate technology, and configure access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also help you create a thorough 802.11ac wireless system security plan that is well aligned with the security plan for your overall corporate network.
Technology Consulting Services Forefront TMG 2010
Forefront TMG Help and Support
Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server 2006 and offers a centrally managed web gateway that acts as a one-server platform for an array of security functions such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 provides advanced web security reporting capabilities, permits custom reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to design and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from any version of ISA Server.
Services Redundant Branch office Connectivity
Fault-tolerant Interoffice Connections IT Consultant
Progent’s high availability inter-site connectivity and fault tolerant network connection engineers can help small organizations achieve zero-downtime Interoffice connectivity via fully redundant system architectures with transparent failover. Progent’s CCIE engineers can plan and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over offers affordable non-stop interoffice connectivity.
24/7/365 Outlook for Mac Integration Services
Microsoft Exchange and Entourage Remote Support
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to collaborate with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, allowing Mac users to get and send email, search the GAL, import addresses, synchronize appointments, and alert fellow workers to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage training.
Remote Microsoft Expert Windows Server 2019 and SQL Server Integration Support
Windows Server 2019 Deduplication Onsite Technical Support
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
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24x7 wireless controller Online Troubleshooting
Consultant Services wireless LAN controller
Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller products. Progent can provide support for hardware-based and software-based Wi-Fi controllers and can assist you to decide which version makes sense for your Wi-Fi solution. For Wave 2 wireless controllers, Progent can provide Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller expertise, and Cisco 8540 wireless controller consulting.
Online Wireless Site Survey Integration
802.11x Wi-Fi Site Survey Setup and Support
Progent’s Wireless Site Survey makes it easy to design and implement a WiFi LAN adapted to your environment, offering your business a wireless solution that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming ability your business needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive onsite service.
Delaware Computer Network Companies
Hawaii Computer Network Firms
Progent’s Technical Response Center offers nationwide extended hours remote help for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone help and online secure computer connection to troubleshoot and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to competent specialists as needed. For urgent issues, the TRC endeavors to respond to your request for service within one hour.
Meraki Switch Stacking Online Consulting
Support and Integration Meraki MS 400 Series Switch
Cisco's Meraki family of access and aggregation switches are intended for sites that go from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote consulting expertise to assist your company to plan and implement a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to maintain compliance, develop and test a disaster recovery plan, and resolve issues related to any aspect of your Meraki ecosystem. Progent can also help your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking infrastructure.
Offsite Employees Endpoint Management On-site Technical Support
Remote Consulting Work at Home Endpoint Management
Progent can assist small and medium-size companies to implement centralized remote endpoint management and monitoring solutions for maintaining endpoint devices used by teleworkers.
Network Consultants wireless IP phone upgrades
wireless VoIP phone integration On-site Support
Cisco's wireless IP phones are industrial-grade wireless devices designed for professionals who are on the move within campus, warehouse, retail or other venues where management wants portable phones that provide more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless VoIP phones typically requires that IT teams set up and fine tune many components of your wireless infrastructure including APs, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer remote and on-premises support to help you build and maintain a Cisco wireless IP phone solution by delivering integration services that range from debugging the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Top Ranked Network Load Balance Setup and Support
Top Rated Non-stop Load Balancing Remote Troubleshooting
Progent offers fault tolerant load balancing consulting that addresses network load balancing, load balanced program, network backbone routing, and content delivery products including Cisco Content Engine. fault tolerant load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks 3-DNS.
Cisco Firewalls Onsite Technical Support
ASA 5505 Firewall Computer Consultant
Progent's Cisco CCIE-certified networking consultants can assist you to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
SQL Server Analysis Services Technology Consulting
Microsoft Certified Partner SQL Server 2012 Reporting Services Technical Support Services
Progent can provide the support of Microsoft-certified consultants and experienced software programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery specialists, and certified security consultants to assist you to assess the likely advantages of SQL Server 2012 for your business, install pilot environments at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other database solutions, and define a cost-effective and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012.
Office 365 mail flow Online Troubleshooting
Office 365 integration with on-premises environments IT Consultant
Microsoft allows you to create seamless hybrid environments that combine Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget.
Microsoft Windows Server 2016 Online Troubleshooting
Top Quality Windows 2012 Consulting
The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad familiarity with planning and building cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to align optimally with your business goals. Progent’s consulting services can assist you with planning, installing, administering, and supporting Windows Server solutions that increase the productivity of your computer system. Progent’s consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.
CentOS Linux Help and Support
Mandriva Linux Specialist
Progent's Linux consulting services provide small companies and developers assistance with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform connectivity and communications solution that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Azure migration Reports
Top Microsoft Azure migration Outsourced Programming
Progent can assist businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline IT administration and reduce hardware expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud networking architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
24x7 SMS 2003 Upgrade IT Services
SMS Migration IT Consultants
Progent’s certified consultants provide small and mid-size businesses enterprise-grade consulting services for SMS Server 2003 and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new name for the update management solution formerly called SMS Server. Configuration Manager provides a range of enhancements to SMS Server 2003 including full automation, built-in Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager effectively for automated OS and application deployment, security patch administration, application tracking, and licensing compliance. Progent's engineers can also assist your company to move smoothly from Microsoft Systems Management Server to Configuration Manager 2007.
WatchGuard Firebox M370 Firewall Protect
WatchGuard XTM Firewall Auditing
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
Engineer SCCM Intune Integration
SCCM Hybrid Integration Setup and Support
Configuration Manager automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Internet Carrier Selection Consultant Services
Internet Connection Specialists
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your company to assess or enhance your Internet services so your Internet access solution matches your business requirements. Support services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a different carrier and/or service arrangement. Provisioning can include enhancing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Microsoft Live Communications Server Specialist
Live Communications Server 2007 Specialist
MS Communications Server provides IM and presence as part of a scalable, world-class solution featuring enhanced protection, transparent compatibility with additional Microsoft software, an expandable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server allows lower costs and elevated operational efficiencies, enhanced worker productivity, and better IP protection. Microsoft Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants can provide remote and on-premises support and mediation services for your Office Communications Server deployment and can assist your organization to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and execute an efficient migration that will add business value to your information network
wi-fi controller IT Services
prime infrastructure IT Consultant
Progent's Cisco-certified wireless consultants can assist your organization to assess the advantages of adopting Cisco wireless controllers to manage wireless networks of any size. Progent can help you to support and troubleshoot your current Wi-Fi environment or help you plan and carry out a smooth migration from earlier generation wireless controllers to modern solutions.
On-site Support IOS XR Software
1900 Router Remote Troubleshooting
Cisco has designed a full product line of routers including appliances designed to provide the security, bandwidth, and availability required by customers from small offices to worldwide enterprises. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 3600 and 3700 Routers.
Microsoft Certified Partner Lync Server 2013 PSTN Gateway Consultant
Lync Server 2013 Back End Server Engineers
Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Lync Server 2010 can enhance the functionality of Exchange, SharePoint and Office desktop or Office 365 and simplify management via integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence experts can provide online and on-premises support services to assist your company to maintain and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
Amazon Glacier integration Contract Development
Cisco and Microsoft Certified Experts Amazon AWS cloud services integration Designer
Progent offers cost-effective remote consulting to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
IT Services for Network Service Firms Support
Network Consulting Expertise for IT Service Firms
Progent's Support for IT Service Organizations lets you use Progent's consulting engineers while retaining your own brand as a seamless extension of your IT consulting team.
CIO Technical Support
Chief Information Officer Troubleshooting
Progent can provide the temporary services of a veteran CIO to offer strategic direction to assist your company select and support IT solutions appropriate for your current needs and that can be a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer economic advantages to companies trying to optimize the benefits from their IT investment but who are unable or hesitant to add one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large staff of consultants certified to maintain all major operating systems and networking technologies plus a wide selection and business applications, Progent is in an ideal situation to offer unbiased advice along with advanced technical help for creating information systems that match the particular needs of your organization.
Services VMware Site Recovery Manager Compliance
Consultants VMware vCloud Director vCD
VMware's market leading Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and test a repeatable runbook for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can produce reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to assist you to design, configure, test and manage a DR system based on VMware SRM.
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