By using virtual server technology, companies can run many virtual machines on a single physical server. Virtualization technology allows businesses to enjoy all the advantages of server isolation, while avoiding the costs that goes with buying extra server hardware. Virtual servers are also the critical technology for building private clouds, which offer major benefits such as lowering the costs of hardware, datacenter facilities, and administration while improving data protection, system availability, and recoverability. Other key server management options include network monitoring software, Microsoft WSUS, and remote server management hardware. Progent's professional server management consultants can assist you in all areas of server virtualization and management to allow your company to cut expenses and save time.
Progent can help your business to plan and implement an efficient transition from a UNIX-based IT environment to a network based on MS Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and software development specialists can show you how to preserve your data and reduce productivity disruption by developing an efficient transition strategy that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows transition consulting services available from Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, data and application software migration, and processor and storage migration and economization.
Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as IP-based and public switched telephone network (PSTN) voice communication. Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync 2010 can also cut expenses by doing away with VoIP hardware and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and on-premises support services to help you to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also help your organization to design and carry out a smooth Skype for Business upgrade.
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop environment that maximizes the strategic impact of your information network; integrate XenDesktop software with your physical and virtual servers, user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and provide advanced online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to maintain XenDesktop efficiently.
Application Publishing with ISA Server 2006 allows greater control over intranet applications while enabling increased productivity by making these resources accessible to authorized remote users. Internet Security and Acceleration Server 2006 can protect business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can show you how to design, install, configure, and maintain ISA Server on your system so your company achieves a highly functional and economical combination of security, productivity, and performance.
Progent provides national online help and consulting services for businesses that operate UNIX or Linux networks or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online IT help offers maximum return for your IT budget by extending client productivity and shortening the hours billed for computer repair services. Advanced online support tools and skilled technicians and engineers allow Progent to handle the majority of network problems without wasting time and money by going to your site. In most of cases your IT problems can be remediated by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM certified security professionals to assist with the most challenging network problems.
ProSight LAN Watch is Progentís server and endpoint monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt your business.
Progent's Intune consultants can help you to understand the strategic value of utilizing Intune for administering your mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist your company to define security and compliance policies, plan and deploy test systems to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune across your enterprise, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network voice communication. Lync Server 2010 can enhance the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional teleconferencing technology. Progent's certified unified communications consultants offer remote and onsite support to help your company to manage and troubleshoot your existing Lync 2010 environment or assess the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of adopting Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery solution, help you to plan and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual ones, and show you how to automate the management of clustered servers.
Progent delivers the help of Microsoft and Cisco-Certified IT support professionals to offer customers economical ways to help companies maximize the value of Microsoft and Cisco technology. For environments that range from small offices to large corporations, Progent's network engineers can assist you to enhance your network's e-mail architecture, security, availability, throughput, and IT administration.
Nexus switches are engineered to provide the throughput, scale, resilience, cloud readiness, density, data protection and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting services to help you to plan an efficient switch architecture, build pilot systems to validate your switching solution, install and configure Nexus switches, create and implement effective policies, run security vulnerability assessments, set up advanced monitoring, consolidate resources by means of virtualization, analyze and repair switching and routing issues, optimize performance, perform capacity planning, and set up the advanced zero-downtime capabilities available for Nexus products. Progent can also assist your business to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
If your company is developing UNIX-based software on a network that includes MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to concentrate on your field of high-value know-how without the continual distraction of maintaining your business network. Through the use of automated network monitoring and by delivering remote and on-site support as your company needs it, Progent offers an economical alternative for maintaining an information system that provides excellent dependability, security, and efficiency. Progent's developer assistance services include comprehensive information technology outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, proactive network monitoring, and Helpdesk services.
Progent's Cisco-certified Wi-Fi technology experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
The Contact Center support delivery model adopted by Progent's Technical Response Center gives small businesses an effective alternative to reliance on independent service individuals by offering extensive expertise accessible to numerous support teams, optional 24x7 access to urgent help, fast escalation to world-class experts for handling even the most intractable issues, support consistency and dependability, prompt follow through overseen by seasoned service managers, a selection of easy-to-use ways for requesting support jobs, and excellent process visibility made possible by ticket tracking and accessible via a web-based portal.
Microsoft Small Business Server is an affordable suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The IT sophistication of the Microsoft .NET components included with Small Business Server 2011 calls for a network consultant with hands-on experience planning and building seamless, end-to-end business technology solutions. Progent's SBS Server professionals have an average of over a decade of background supporting computer networks powered by Microsoft products. This expertise assures you success in installing, managing, and troubleshooting network environments that incorporate the Small Business Server package of servers and productivity software.
Progent provides nationwide urgent help and troubleshooting services for companies who operate UNIX or Linux networks or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Remote network consulting provides optimum return for your information technology budget by extending user efficiency and shortening the time charged for network repair services. Sophisticated online access tools and skilled service specialists and engineers allow Progent to solve most network problems without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security specialists to assist you with the most challenging system issues.
For advanced project management assistance, Progent offers access to senior IT experts with years of experience in technology management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to assist enterprise clients adhere to best practices to ensure that major projects are completed on schedule and within budget.
Progentís Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can protect your IT network from attack by external and internal sources. Forefront TMG and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your network security through expert planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the older physical on-premises datacenter to the new hybrid computing paradigm that includes on-premises and virtualized cloud-based resources. Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to assess the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers comprehensive project management to help you design and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key areas such as ease of administration, high availability (HA), security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and educate your IT team to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange Server 2013.
System Center Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings control, keeps track of network resources, protects against corporate data leakage, performs network health monitoring, enables secure end-user self service, and offers a single point of control for managing mixed-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid networks.
Colocation data centers make it possible for companies to share world-class facilities for housing computer equipment that runs critical applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all aspects of your colocation program such as selecting and migrating to a colocation site, creating system topology, defining required equipment, on-premises and on-line troubleshooting, setting up online network administration, and education your support personnel.
Progent's Microsoft-certified engineers offer advanced support in implementing, managing and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide range of affordable online support services following industry best practices to help organizations of all sizes to get all the advantages of this leading project management solution. Consulting support available from Progent include system design, installation and upgrades, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized online training classes.
Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange components to lower hardware costs and administrative overhead. You can configure Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly online support to help your small businesses to evaluate the potential advantages of Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, implement an efficient move from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and deliver ongoing consulting and technical support.
Office 365 is Microsoft's extensive family of client productivity apps and cloud services offered on a monthly or annual subscription basis. Office 365 programs and cloud services are available in a variety of subscription plans targeted at markets from individuals and households to global enterprises. Progent can provide quick and affordable remote access to specialists with in-depth knowledge of Microsoft, macOS, iOS, and Android technology. Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid solutions that transparently combine on-premises and cloud-based resources.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote assistance for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide after-hours phone help and remote direct network access to isolate and repair network problems quickly and economically. The breadth of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For urgent issues, the TRC tries to answer your call for support in less than one hour.
Progent's certified IT consultants offer Windows Server 2016 integration consulting to assist organizations of all sizes to plan and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.
Progentís Co-managed Call Center service allows your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned technical support engineers and matter experts (SMEs). Progentís Help Desk Co-management service is a collaborative service desk solution built around the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and reporting.
Progent can assist you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and boost productivity by ensuring that operating systems and applications stay current, tracking licensing, and monitoring usage profiles so you can make informed buying choices. When you are set to upgrade your SCCM 2007 device management solution, Progent can help you to plan and implement a smooth migration to SCCM 2012.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as half of the time thrown away trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent provides nationwide online phone support and consulting services for businesses who operate UNIX or Linux networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online network consulting provides optimum leverage for your IT budget by protecting user productivity and limiting the hours charged for computer repair services. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network engineers and CISSP premier security professionals to help with the toughest system problems.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal in-house network support staffs with affordable help from enterprise-class management platforms and technical expertise. Advantages of Progent's ProSight catalog of managed services include flat-rate IT management costs, smart automation of common administrative tasks, continual absorption of new technology, graceful migration from legacy systems to current solutions, close fit between information technology with business objectives, guidance from seasoned IT experts, and allowing management to focus on business issues instead of ever-changing network technology.
Progentís Microsoft-premier engineers can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit desktop processing, design an affordable upgrade strategy that reduces business interruptions, and provide economical, expert online help to assist your organization to install 64-bit PC desktop software and applications on your current computers.
Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the front lines of network service, executing a wide variety of IT projects for a large mix of customers. Each Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent instills in its consulting team. This means that you get not just world-class IT skills, but also a support engineer with proven approaches for using computer knowledge to solve actual IT problems efficiently.
Progentís Microsoft certified professionals can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you migrate from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Progent has been providing SharePoint consulting services since the initial product was released more than a decade ago, and Progent has the breadth and depth of IT know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that bring substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your busi9ness; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management outsourcing or can help in specific tasks associated with your SharePoint 2013 deployment.
Office 365 is Microsoft's growing suite of productivity apps and cloud-hosted services available on a subscription basis. Office 365 programs and cloud-based services are offered in a variety of product bundles intended for markets from students and home offices to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the wealth of subscription options available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports multi-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to create and maintain hybrid ecosystems that seamlessly combine local and cloud resources.
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the benefits of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 that will offer quick ROI by increasing your productivity, cutting the cost of equipment and service, simplifying administration, and consolidating your vital communications technologies.
Progent offers the expertise of BlackBerry-premier experts who can help small companies to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and minimizing the cost and hassle of maintaining a mobile workgroup. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified engineers, and CISA and CISM-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online service delivery model, provides small companies an efficient option for integrating BlackBerry devices and software productively into their information network.
Progent offers the support of a senior specialist with extensive experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your internal network support team, your ISP, and your video conferencing platform supplier to assist your company maximize the strategic value of your video conferencing ecosystem.
Progent offers cost-effective remote support to assist companies to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent offers the expertise of a senior consultant with extensive experience configuring, managing, and enhancing telepresence systems from top-tier vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your internal network support group, your Internet Service Provider, and your video conferencing technology supplier to help your company maximize the business value of your video conferencing solution.
Progent's Juniper Networks-authorized NetScreen consultants can assist you to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper products, and repair infrastructure issues in all-Juniper or mixed-technology systems.
Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization strategy; determining storage requirements for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client integration with Office desktop or Office 365; and setting up Outlook on the web.
Progentís Microsoft-certified consultants offer businesses of any size consulting, troubleshooting, and development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that uses web-based technology for efficiently connecting people, teams and data. Microsoft SharePoint Server offers a common location for your employees or customers to access, organize, share and interact with useful information, files, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the data theyíve developed in a manner that makes data easy to find, download and re-use. Progent's certified SharePoint experts can help you to manage your existing SharePoint solution or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent provides expertise for security auditing utilities such as LANguard from GFI for running a set of programmed network testing scans to identify possible security gaps. Progent has extensive experience with network auditing tools and can help you to understand audit reports and react effectively. Progent can show you how to build protection into your business operations, configure scanning applications, plan and deploy a protected network environment, and suggest policies to optimize the security of your IT system. Progent's security consultants are able to assist you to configure a firewall, design secure remote connectivity to email and business applications, and install virtual private network. Progent's qualified security consultants can also test the protection of web-based applications and can provide comprehensive information security audits of company-wide security to determine your company's compliance with recognized industry security standards such as FISMA, NIST, and ISO 17799.
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has advanced so far that businesses of any size can afford a degree of protection that was once reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as low-cost service packages created to assist your company to detect and fix a an array of IT network problems before they get big enough to impact productivity.
Microsoft Certified Partner Skype for Business Front End Server Consultancy
Progent's pricing model is to charge for remote service and in-person visits per minute. Consequently, you are invoiced just for received services. Progent does not impose a more expensive rate for off-hours or priority service, and inside California or in regions where Progent offers on-site support, Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. Also, Progent applies no startup fee and asks no monthly commitment for services provided during normal working hours. Many service firms demand substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for fast fixes so you will not be forced to allow less critical problems to fester.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management, team, create an enterprise-wide security plan, streamline network management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Network monitoring ordinarily consists of tracking a networkís resource usage to help identify throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring tools that run under Linux and can be used to monitor multi-OS environments where Linux and Windows coexist. Progent's system integration consultants can show you how to take advantage of both these programs to tune and repair your network. Progent's Linux consulting professionals offer small businesses and developers help with administering and supporting UNIX/Linux and Solaris networks that work with Windows-based products.
Progent's consultants can provide Mac users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Mac OS X and Progent can provide expertise with Apple Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone support and iPad management, or moving to Apple's iCloud. For business environments built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of planning, configuring and maintaining a network environment that is reliable, secure, fast and able to achieve your organization's business goals.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience assisting small organizations to minimize network downtime by offering affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help you to develop and test an efficient business continuity plan that aligns with your business goals and IT budget. Progentís disaster recovery specialists can help you to design, implement, and maintain resilient technologies including redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location hot backup centers.
Progent provides nationwide remote phone support and consulting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX and Microsoft technology. Remote technical support offers optimum leverage for your IT dollar by extending client efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants allow Progent to handle most network issues without wasting time and expense by traveling to your location. In the vast majority of situations your network issues can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to help with the most difficult network issues.
Progentís Technical Response Center provides affordable nationwide after-hours online help for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide 24x7 telephone support and remote secure network access to troubleshoot and resolve network problems quickly and economically.
Progent's Meraki wireless access point experts provide remote and on-premises support to assist organizations of any size to design, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless networks for environments that range from a telecommuter's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers the same connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or computing device.
Progent provides national remote phone support and troubleshooting services for businesses who operate UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX and Microsoft Windows products. Online technical support offers optimum leverage for your IT dollar by preserving client productivity and shortening the hours charged for computer analysis and repair. Advanced remote support technology and skilled technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be remediated by telephone or through a combination of telephone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist with the most difficult network problems.
Progent's certified Excel and Office 365 Excel application consultants can provide a wide variety of remote services to assist you to plan, develop, pilot test, install, administer, and troubleshoot business applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide on-demand support to organizations who need a quick solution to a specific problem associated with Office Excel and Progent also offers full project management services for migrating or creating line-of-business application software built on Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the needs of individual users or groups.
Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and corporate management solution based, like all Microsoft accounting tools, on the scalable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Dynamics GP/Great Plains family, offers a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is simple to deploy and configure, and with its modular approach you are able to license only the functions you currently require, with the ability to expand clients and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software consulting engineers can help you install, configure and manage Dynamics GP/Great Plains 2010 and also older editions of Microsoft Dynamics GP/Great Plains.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your organization to design a disaster recovery system built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent has over 10 years of background integrating, maintaining and troubleshooting the core components included with Microsoft System Center and can help you to plan, install, manage, and fix your System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based fabric. Progent's consultants can help you to migrate to the current edition of Microsoft System Center from an older one or from a third-party IT management solution to provide the benefits of enterprise-class deployment, management automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing alternative that enhances network dependability and security, eliminates management distraction, and saves money. With Progent's Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant facility on a fast, non-stop virtual server set up and maintained by Progent's network support experts.