Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can create or modernize .NET applications rapidly and at low cost.
Progent imposes no initialization charge and requires no monthly commitment for services delivered during regular working hours. Progent's small granularity eliminates big bills for fast fixes so you will not be forced to allow minor problems to stay unaddressed.
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The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, ensures you success in selecting the edition and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with planning, deploying, administering and supporting powerful information technology applications powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or on-premises support for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, transparent updates, storage management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage environments efficiently based on best practices.
Progent's certified professionals can assist you you to calculate the benefits of Windows Server 2008 for your business, develop test systems and rollout plans, install Windows Server 2008 with your IT environment and applications, educate your support staff how to run new administration tools, and deliver ongoing consulting and technical support via budget-friendly alternatives including Contact Center service and remote technical assistance.
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core capabilities and global standards of performance that IT security managers are required to learn. CISM provides business management the assurance that those who have earned their CISM credential have the experience and knowledge to deliver efficient security management and support services.
Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network voice communication. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence experts offer online and on-premises support services to help your company to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent's certified cybersecurity consultants can run NodeZero-based PEN tests to verify your security monitoring and protection tools and policies are correctly set up and effective.
Progent's data center support services are designed for companies with equipment located at IDCs or data center colo hosting sites and in need of timely in-person assistance at the colocation facility as well as off-site support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete range of Internet Data Centers and data center and colo consulting services including network architecture evaluation, Windows and UNIX server integration and maintenance, tech support for server and telecommunications networking, development and installation of fault tolerant systems, defining and deploying layered security structures, firewall configuration and troubleshooting, designing load balancing environments, and planning fault tolerant server clustering configurations.
Progent can assist your business to plan an upgrade to Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Progent can provide cost-effective online consulting to help you to design, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through specific technical roadblocks or long-term engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your information network.
If you want to revamp your corporate web site, create internal webs for purposes such as human resources or employee education, establish a high-impact web presence for a new business, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web developers. Progent's experts can also help you build and manage a secure, robust server and communications network, including remote and wireless connectivity, to run your web tools.
Progent's Microsoft and Cisco-certified network experts can assist you to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and carry out a smooth migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by improving your productivity, cutting the expense of hardware and support, simplifying administration, and integrating your key communications technologies.
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server 2006 and offers a easily administered Internet gateway that delivers a one-server solution for an array of security functions such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security reporting features, allows custom reports generated by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft consultants can assist your company to design and carry out pilot and production deployments; interface Forefront Threat Management Gateway 2010 with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also assist your organization to migrate smoothly to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.
Skype for Business and Exchange UM Server Professionals
Progent's data center support services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting sites and in need of on-demand on-site help at the colocation facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent provides a full range of data center and IDC and colo support services including network topology analysis, Windows and Linux server installation and maintenance, tech support for server and communications infrastructure, design and installation of non-stop systems, defining and deploying layered security structures, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server and storage cluster systems.
Even if your company has a small computer support staff and a modest IT budget, your information system can still feature the same high reliability and performance that once required a large internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT professionals, the latest system management products for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital business applications and hardware up and running.
Progent can help small and mid-size businesses to configure collaboration platforms to make it easy for their remote workforce to benefit from productive teamwork with fellow workers and other stakeholders.
Progent can help small and medium-size companies to implement IP voice platforms to provide their at-home workforce the benefit of transparent extensions of the company phone system.
Progent offers several essential kinds of Call Center support : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco professionals gives your clients easy access to a reliable support group with years of experience delivering phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's goal is to fix and not simply report problems.
Remote 24x7 network monitoring, proactive alerts, and periodic reports are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can get a level of network stability that was previously reserved for large enterprises. Progent offers several RMM options available as economical service packages created to assist your company to detect and resolve a an array of IT network problems before they can impact your business.
Progent provides nationwide remote technical support and consulting services for businesses who operate UNIX, Linux, or Solaris environments or whose IT systems include a mix of UNIX/Linux and Microsoft technology. Online technical support provides maximum return for your IT budget by extending client productivity and limiting the time charged for computer analysis and repair. Sophisticated online access technology and skilled service specialists and consultants combine to enable Progent to handle most IT issues without squandering time and money by going to your location. In the vast majority of situations your IT issues can be dealt with over the phone or through a mix of telephone help and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM certified security specialists to assist you with the most difficult network problems.
Progent is structured to provide in-depth remote support for all major technical areas associated with small business IT networks and allows you to outsource a variety of vital, on-demand services such as a part-time Chief Information Officer to offer advanced IT design and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for critical initiatives like office moves oroperating system migrations, connectivity experts for building and maintaining fast and reliable network infrastructure, certified security engineers to verify data safety and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, customize, or troubleshoot business applications.
A centerpiece of Progent's NOC is its effective integration of NinjaOne RMM, a cutting-edge RMM platform which enables automated alerts and rapid incident response.
Progent's Microsoft-certified Windows Server 2022 experts can help your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment model or a hybrid deployment model that combines cloud-based Windows Server Online with a self-hosted implementation of Windows Server 2022.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to gather information about your existing security profile and backup/recovery procedures, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and aligns with your business needs.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Citrix consultants can assist you to plan, install, administer, and support a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for distributing server and client-side applications, and Progent's remote datacenter support experts can assist your organization to administer and support an off-site datacenter that features high availability, enhanced protection, and fast recovery.
Besides offering access to Microsoft Dynamics GP specialists, Progent can provide experts in Dynamics AX, Dynamics NAV, Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training customized to address your specific requirements. Progent's consultants also can help you build and support a secure, reliable server and communications foundation to run your ERP, MRP and accounting solutions.
Progent's Office and Microsoft 365 experts can assist companies to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick return on investment and promotes better business outcomes. Progent can help you to interface Microsoft Office or Microsoft 365 apps with each other and with additional key Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility problems with different versions of Microsoft Office desktop and can provide live online instruction to individual users or groups.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that minimizes network downtime, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and on-premises support services to help you to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and carry out a smooth Skype for Business migration or a migration to Microsoft Teams.
Cisco's Meraki line of access and aggregation switches are intended for sites ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to assist you to plan and implement an efficient network solution that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, configure policies to maintain security, create and validate a disaster recovery strategy, and troubleshoot technical issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a cohesive networking infrastructure.
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by providing help services and education in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progent can help you plan, configure, manage, monitor, and troubleshoot a viable Wi-Fi network infrastructure, select appropriate hardware and software, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also show you how to create a thorough wireless network security strategy that is well aligned with the security strategy for your entire business network.
Progent's Microsoft-certified consultants have 20 years of background providing e-mail and unified email/telephony solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Cisco Jabber consultants can provide online or on-premises support to assist organizations of all sizes to design, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up building an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP trunking, Wi-Fi systems, cyber security, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration ecosystem.
Progent imposes no startup charge and requires no retainer for services delivered during normal working hours. Progent's one-minute granularity eliminates large bills for fast solutions so you won't be forced to permit less critical problems to stay unaddressed.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is also simple to transfer to any data center. Progent's Private Cloud Hosting services are based upon mature virtualization techniques that allow small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and network administration while benefiting from world-class reliability and an unprecedented degree of vendor independence.
Progent's Cisco CCIE Wi-Fi network infrastructure consultants offer online or on-premises integration and debugging support to help you to plan, implement, update, tune, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to decide the most efficient selection, placement and configuration of Aironet wireless access points to accommodate your unique office design, construction, and expected network traffic.
Progent offers the part-time services of a seasoned CIO who can offer a broad perspective to help your company pick and support network solutions to meet your present situation and that can be a solid foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer financial leverage to organizations who want to maximize the impact of their IT investment but who are unable or unwilling to add another high-level position to their full-time staff. Because Progent is vendor-agnostic, with a large team of engineers certified to support all major OS platforms and connectivity technologies plus a broad range and business software, Progent is in a unique position to offer objective advice as well as expert technical help for developing IT solutions that fit the particular needs of your business.
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation site or if you are considering migrating your main or disaster recovery system to the Herakles data center, Progent can provide a range of affordable services that include data center migration, system installation and upgrades, infrastructure optimization, comprehensive project management services, virtual server configuration, offsite monitoring, streamlined network administration, software programming, disaster recovery planning and testing, data security evaluation, and the use of Progent's Test Lab.
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size company's production servers in an environment that gives the highest level of dependability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the expense of capital equipment, infrastructure support, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Progent can provide the cost-effective support of online Internet connectivity consultants to help your organization to assess or update your Internet services so your Internet access solution matches your business requirements. Services available from Progent's engineers include assessment of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and overseeing a seamless switchover to a new carrier and/or service plan. Network provisioning can include optimizing existing routers and switches and deploying additional ones, implementing firewalls, and designing dependable BGP configurations.
System Center Configuration Manager automates software deployment at scale, simplifies security and compliance settings management, inventories network resources, protects against company data leakage, provides network health reporting, enables secure end-user self service, and delivers a single point of control for managing mixed-operating system ecosystems running on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, implementing, using and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Stealth penetration testing is a key component of any comprehensive network security strategy. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether current security monitoring tools such as intrusion detection alerts and event log analysis are correctly configured and consistently monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest versions of ransomware.
