Progent's CISM-certified security staff can show you how to safeguard your Mac environment through expert support offerings including running security audits, clean up after virus and worm attacks, configuring firewalls, integrating secure remote and mobile access, deploying automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular goals of your business information system.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and control of Wi-Fi access points, optimizing Wi-Fi performance by reducing the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and strengthening security by detecting threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement an efficient migration to Cisco's modern wireless controller solutions.
Progent is a Microsoft Certified Partner and has earned accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who earn the top customer endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better support for your information network.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your business more efficiently by offering deep access to decision-driving information and a fast return on investment. Microsoft Dynamics GP confers major productivity benefits such as its ability to expand the presence of your organization, manage your financials, computerize financial operations, unify processes throughout your company, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase free cash flow. Progent can help you set up and maintain a reliable, safe server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you derive all the benefits of your Microsoft Dynamics GP software.
Progent's high availability inter-site connectivity and 24x7 network connection professionals can help small businesses create non-stop Interoffice connectivity through fully redundant networks featuring transparent failover. Progent's CCIE engineers can plan and implement high-availability Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connectivity and automatic fail-over offers affordable non-stop interoffice connectivity.
If your business runs a UNIX or Linux network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad range of security areas including security administration practices, security architecture and strategies, access management products and techniques, software development security, operations security, hardware security, telecommunications, network and web security, and business continuity planning. CISA and CISSP stipulate the basic skills and worldwide standards of knowledge that network security professionals are required to master. These certification provide executive management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have the background and theory to offer effective security management and consulting services.
Progent's Cisco-Premier technology consultants provide professional PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of security, performance and availability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, minimizing possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent's network experts can help you choose and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
The latest generation of ASA 5500-X Family of firewalls with Firepower Services provide significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting for Windows Server Essentials. Progent can provide full-service project management support so you can plan and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.
Progent's Microsoft certified support team can help you define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations based on Exchange Server 2007.
Progent's Microsoft and Cisco-certified consulting engineers can help you to determine the value of Exchange 2010 for your company and can help your IT staff to plan and carry out a smooth upgrade to Exchange 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide fast ROI by increasing your productivity, cutting the cost of hardware and service, streamlining administration, and consolidating your key communications platforms.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent's ransomware consultants can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, help with settlement negotiations with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
The Help Desk Call Center service delivery model adopted by Progent gives small companies an dependable option to dependence on independent consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 access to urgent assistance, fast escalation to appropriate experts for handling the most difficult issues, service consistency and dependability, quick follow-up enforced by seasoned support managers, a selection of easy-to-use techniques for requesting service jobs, plus a high level of progress transparency made possible by trouble ticket updates and accessible via a web-based portal.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's colocation center IT services are designed for businesses with equipment located at Internet Data Centers or data center colo hosting facilities and requiring timely on-site help at the colo facility plus remote help from Microsoft and Cisco Premier professionals. Progent provides a full array of Internet Data Centers and data center and colo consulting services including system topology analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of high availability configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning fault tolerant server and storage clustering systems.
Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to help businesses of any size to design and carry out an efficient move to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
For corporations with branch offices in California or any region covered by Progent's consultants, Progent's Microsoft-Certified IT support experts and certified Cisco system consultants offer a range of IT support services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, system design, on-site or remote branch office support, and technical support for co-location hosting environments. A Progent network architect can show you how to plan a multi-site information system that makes efficient use of co-location services and Internet hosting sites. Progent's Microsoft Certified consultants can help major enterprises design, deploy and maintain massive rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, monitor, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when problems are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance issues.
Progent provides Microsoft Windows Cluster Server expertise to help your business deploy zero-downtime clustered servers designed to provide 24x7 operation. Windows cluster servers for zero-downtime networks include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan fault-tolerant server clustering solutions around Windows Clustered Server 2003, Progent's Premier Windows consultants ensure that your high availability server clusters are configured to optimize the competitive value of your computer network.
Progent has created special network security service bundles designed to provide larger corporations a professional and comprehensive network security evaluation from a group of premier security consultants. All Progent's security assessment bundles feature a suite of procedures like network scans from inside and from outside your company security perimeter, professional interpretation of captured data by certified security consultants, creation of a report documenting the results, plus an interactive high-level executive summary and a detailed interactive review for in-house IT engineers.
Progent can provide rapid remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can connect to your environment via powerful remote diagnostic utilities to provide quick and affordable analysis and remediation of urgent network infrastructure problems.
For large businesses, Progent can supplement internal IT groups by offering world-class experience in deploying key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can act as a seamless nearby extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows 2000. Progent can provide on-site engineers and specialists to assist with a campus relocation or office move, or a system designer to assist with building or using an Internet Data Center or Hosting Facility.
Microsoft Skype for Business Instant Messaging Technical Support
Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network service packages, small businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager to offer small business networks world-class reliability, security, and productivity.
Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 including cloud and hybrid solutions, mobile device management and synchronization, telecommuter access, security and compliance, automated deployment, and Help Desk support services.
Progent's Microsoft-certified consultants offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support so you can design and execute an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can provide the expertise of certified engineers and seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery specialists, and security professionals to help your business to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up pilot environments at your datacenter or at Progent's lab, design and carry out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity features such as application visibility, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to design and carry out an efficient migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network ecosystems that span local offices, data centers, and cloud resources.
Progent can provide the cost-effective support of remote Internet connectivity consultants to assist your company to assess or update your ISP services so your Internet access solution meets your business requirements. Support services provided by Progent's engineers include assessment of your existing bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a new carrier and/or service plan. Network provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and upgrading dependable BGP architectures.
Progent's Shared Help Desk service allows your business to share the load for Help Desk support transparently between your IT team and Progent's nationwide pool of certified desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
For over 20 years, Progent has delivered budget-friendly IT design, integration, debugging, security services, and development for networks of all sizes.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, create pilot programs and rollout plans, install Windows Server 2008 with your IT environment and workload, train your support staff how to use enhanced administration utilities, and deliver continuing consulting and technical support via budget-friendly options including Helpdesk service and online technical assistance.
Progent's certified SonicWall firewall experts can show you how to integrate, maintain, and update SonicWall firewall products including the current SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into a complete network protection plan and design security into your corporate operations.
Microsoft Skype for Business 2019 Technology Consulting Services
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises expertise, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and execute a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive intranet solution.
Skype for Business Back End Server Consulting Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art 24x7 remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the health of critical devices.
Progent's Microsoft-certified network experts can assist your organization to assess the value of Exchange Server 2010 for your business and can assist your IT staff to design and implement a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will offer quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and support, simplifying management, and integrating your vital communications technologies.
Progent's veteran team of IT consultants and application specialists have extensive experience providing remote and on-premises assistance for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that users can communicate and collaborate while on the go. Progent has the breadth of skills to solve network problems that span numerous vendors and that represent a mix of legacy and up-to-date technology. Progent offers cost-effective remote technical support to assist you with any aspect of designing, configuring, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management support to ensure that you complete major IT initiatives on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers support for all major operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one classes to show you how to manage and operate Android phones and tablets efficiently.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to design a DR solution based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
Progent's Microsoft-certified consultants can provide advanced support in implementing, using and debugging any edition of Microsoft Project Server and can deliver a broad variety of affordable online support services based on proven best practices to assist organizations of all sizes to get all the benefits of this powerful platform. Consulting support available from Progent include system design, installation and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and specialized online training.
Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, provides network health reporting, allows safe self service, and delivers a single control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Azure cloud integration experts can help your organization with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for on-premises, cloud-based, or hybrid networks.
Microsoft Small Business Server is an affordable collection of server products that provides the basis for a powerful but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server 2011 requires an IT expert with real-world background and extensive experience in designing and implementing cohesive and comprehensive information technology solutions. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting IT environments powered by the Microsoft SBS line of servers and programs.
Fortinet next-generation firewalls are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall consultants can assist you to deploy your Fortinet FortiGate security appliances to protect your IT resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
ProSight Reporting is a growing line of in-depth reporting plug-ins designed to integrate with the top ticketing and remote network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and worldwide standards of skill that information security professionals are expected to learn. It gives business management the assurance that those who have qualified for their CISM credential possess the background and knowledge to deliver effective security administration and support consulting.
Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the basis for a powerful but manageable information. The technical demands of the Microsoft .NET products included with Microsoft Small Business Server calls for a network consultant with hands-on experience designing and building cohesive, comprehensive business network environments. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of background supporting business systems founded on Microsoft platforms. This background assures you results in deploying, managing, and repairing IT solutions that include the SBS Server suite of servers and applications.
Progent offers cost-effective online consulting to assist you to plan, configure, and fix any facet of your iPhone and Windows integration efforts and is available for quick jobs to help you get past occasional technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable infrastructure that aligns with your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the strategic value of your IT network.
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; configuring hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.