Microsoft Certified Consultants
Skype for Business:
Planning, Deployment, Technical Support
Additional Topics of Interest
After Hours Application Programming Consultant Services
24-Hour Programming Firm Software
For help writing, enhancing, or troubleshooting business aplications for Windows, Linux, or the Web, Progent's expert team of program developers, relational database designers, and software project managers can help ensure you get the job completed on schedule and within budget. Progent's seasoned software programmers can provide cost-effective and expert remote consulting for projects as small as creating VBA macros for Office Excel or as large as rolling out line-of-business RDBMS applications built on Microsoft SQL Server or MySQL.
Computer Engineer Small Business WAP351
Cisco Experts Computer Consultants Small Business Wireless AP
Progent's Cisco-certified Wi-Fi integration experts can assist you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless Access Points.
Macintosh OS X Technical Consultant
On-site Support Apple OS X Tiger
Progent's consultants offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or other earlier editions of Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For computer networks built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is reliable, secure, fast and aligned with your company's business goals.
Jabber and OAuth Online Technical Support
Jabber and Webex Meeting Server Consultant
Progent's Cisco Jabber consultants offer online or onsite support to help businesses of all sizes to design, implement, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide in-depth support for the technologies that go into building an end-to-end Cisco Jabber collaboration solution such as Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and other pieces of a modern collaboration solution.
Emergency Email Small Business Networking
Microsoft Exchange Migration On-site IT Support
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, provide high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Open Now Microsoft Certified Partner Setup and Support Exchange Server 2016 Upgrade
Exchange 2016 Migration Planning Setup and Support
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as designing high availability architecture for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
VMware Site Recovery Manager Migration Consultant Services
VMware Disaster Recovery Services
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and verify a consistent runbook for restoring applications and services quickly after a breakdown. Site Recovery Manager provides centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for disaster recovery, updates and fixes and can generate reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and maintain a disaster recovery solution powered by VMware SRM.
Microsoft and Mac Desktop Small Business Computer Consulting
24 Hour Computer Support For Small Offices Microsoft Desktop
Progent can deliver a broad array of affordable support services to help you to deploy, integrate, repair, and administer workstations and laptops powered by Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer onsite or remote assistance for single machines or laptops or help you to design and carry out a large-scale rollout of new or updated OS platforms and business applications. Progent can also provide consultants and technicians to assist your company to plan for and complete an office relocation or consolidation designed to produce minimal interruption to your productivity.
macOS Configuration Technology Professional
macOS Configuration Specialist
Progent offers nationwide online phone support and troubleshooting services for companies who operate macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a range of IT services such as desktop assistance, upgrading to the current version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help your business with Apple iPhone and iPad integration and management, or moving to iCloud. Remote IT help provides maximum return for your information technology dollar by protecting user productivity and shortening the hours charged for network analysis and repair. Advanced online access utilities and skilled service specialists and engineers allow Progent to handle most IT issues without squandering time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of phone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the most difficult network problems.
Symantec VelociRaptor Auditing
Symantec Firewall Security Consultancies
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor line or show you how to upgrade to newer firewall technology. Progent can also enable you to design and implement a complete security strategy that can include firewall/VPN appliances and software, outsourced security and network protection services, server and application monitoring software, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going technical support, maintenance, training, and security consulting.
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CISSP Certified Security Auditor Engineer
Immediate Cybersecurity Firms CISSP
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of IT security. Progent can help create efficient security systems that protect a small office from advanced malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources spread across multiple physical datacenters and public and private clouds.
Cisco EWC for Catalyst 9100 AP Support
Cisco Experts Computer Consultant Catalyst Wi-Fi 6 WAP
Progent's Cisco Catalyst 802.11ax Wireless Access Point consultants offer affordable online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
CISSP Security Services
24x7 Specialist CISSP Certified Cybersecurity Analyst
Progent's CISSP-certified cybersecurity consultants can assist businesses of all sizes with any facet of information system security. Progent can help implement efficient security solutions that protect a small office against modern threats or Progent can plan, configure, and manage an end-to-end security environment for hybrid networks that accommodate local, online, and mobile clients sharing network resources distributed across multiple physical datacenters and public and private clouds.
Outsourcing wireless controller
Support Services WLAN controller
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi throughput by reducing the effect of radio frequency congestion, enhancing wireless availability with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can assist you to deploy Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to maintain and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Exchange Server 2003 Upgrade Outsourcing
Microsoft Exchange 2003 Upgrade Remote Support
Progent's Microsoft certified support team can help you define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.
Server Management Remote Support Services
Top Quality Consultant Server Virtualization
Server proliferation wreaks havoc on network budgets and management resources. Server consolidation through a virtual infrastructure offers lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, increased network uptime, and easier manageability. Typical uses for virtual servers are resource consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and affordable quarantine of program development or evaluation environments from on-line systems.
Forefront TMG 2010 Integration Services
Microsoft Expert Forefront TMG 2010 Online Consulting
Microsoft Forefront Threat Management Gateway builds on the proven security technologies of Microsoft ISA Server and provides a easily managed web gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows customized reports generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be operated as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to design and execute pilot and production deployments; interface Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront TMG 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Nexus Switching Network Consultant
Remote Support Services Nexus NX-OS
Nexus switches are designed to provide the performance, scale, resilience, virtualization support, capacity, data protection and manageability needed to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide online and on-premises support expertise to help you to plan an efficient switch topology, build pilot environments to confirm your network design, deploy Nexus switches, create and implement effective policies, perform security vulnerability assessments, configure advanced monitoring and alert systems, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, optimize system performance, perform capacity planning, and take advantage of the advanced zero-downtime capabilities available for Nexus switches. Progent's consultants can also assist your business to migrate efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
IT Services Teleworkers Cloud Integration
At Home Workers Cloud Integration Configuration
Progent can assist small and medium-size organizations to provide their at-home workforce with efficient integration with public cloud services.
Outsourcing Apple Certified Desktop Technician (ACDT)
Juniper Networks Certified Internet Associate (JNCIA) Migration Consultant
Progent offers clients the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their IT service consultants have accredited testing as well as extensive real-world field experience so that Progent's customers can engage Progent's support with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially better vendor help than is available to non-certified consultants, enabling Progent to deliver customers a better level of computer service. In addition, recognized certifications such as CISM or CISSP for IT security can aid enterprise clients to show compliance with regulatory demands by engaging the services of recognized IT experts.
SQL Server 2008 Professional
Online Consulting Microsoft SQL Server 2008
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts as well as to information workers, reducing the difficulty of designing, integrating, administering, and accessing enterprise information and analytical applications in environments ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2008 require an IT consulting firm with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Solaris to Windows Upgrade Consulting
Sun Solaris Upgrading
Progent can assist your business to design and implement an efficient transition from a Sun Solaris-based IT environment to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco engineers and software development experts can show you how to guard your data and reduce business disruption by designing an effective migration plan that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current environment, migration planning and validation, MS Exchange migration expertise, information and application software transition, and server and storage transition and consolidation.
CISSP Certified Security Systems Engineer Engineers
24/7/365 CISSP Certified Intrusion Detection
Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can implement efficient cybersecurity solutions that protect a small business against advanced malware attacks or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid networks that support onsite, online, and mobile clients accessing IT resources distributed across a mix of physical sites and public and private clouds.
Network Consulting Extended Call Desk
Extended Service Desk Network Consulting
Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
QTS Colocation Center Technology Professional
Professional QTS/Heracles Colocation Center
The QTS Internet Data Center facility is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS data center as a colocation site or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent offers a range of affordable services such as data center migration, equipment deployment and updates, network improvements, comprehensive project management, virtualization configuration, remote monitoring, centralized network management, application development, disaster recovery/business continuity planning, data security evaluation, and the use of the Progent Test Lab.
Meraki Switch Stacking Network Engineer
Meraki Switch Deployment Professionals
Cisco's Meraki line of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online expertise to assist your company to design and implement an efficient network solution that incorporates Meraki switches, streamline network administration with Meraki's cloud-centric management tools, define policies to ensure security, create and test a disaster preparedness plan, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to build a unified networking infrastructure.
Information Technology Consulting Exchange 2019 Security
Exchange 2019 Server Consultant
Progent can assist your organization in any facet of your upgrade to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Microsoft Word Online Services
24-Hour Office Word forms Consulting
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of economical online support services to assist you to manage your legacy Microsoft Office Word solution or assist you to upgrade to a newer version of Office Word. Services available from Progent's Word experts include VBA programming, isolating and fixing compatibility problems between various releases of Word, integrating Office Word with other Microsoft Office applications like Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet synchronization, and online training tailored for individuals or groups.
Windows Server 2016 Fault Domains Technical Consultant
24-Hour Windows Server 2016 Stretch Clusters Remote Technical Support
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting services to help businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using an on-premises, cloud, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
ProSight Reporting ConnectWise Manage Ticketing Support and Integration
ProSight Reporting Infrastructure Monitoring On-site Support
ProSight Reporting is an expanding line of real-time reporting tools created to work with the leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Remote Office SharePoint Server 2003 Technical Consultant
Windows SharePoint Services Network Engineer
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web-based technology for efficiently coordinating people, teams and data. Microsoft SharePoint Server provides a common spot for your employees or customers to connect to, manage, distribute and interact with useful data, documents, and software and to interact with one another. SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more streamlined business processes. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the data they've created in a manner that makes data convenient to locate, retrieve and re-use. Progent's certified SharePoint experts can help your organization to support your existing SharePoint ecosystem or migrate to the latest release of SharePoint.
Branch Office Consulting Services
Immediate Sales Office Technical Support
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to develop an unmatched ability for supporting branch offices that require network service with the flexibility common to with small firms but which offers professional client interaction, complete documentation, and adherence to enterprise IT standards. If your enterprise maintains a branch office located anywhere in California or any region served by Progent's engineers, Progent can provide a broad array of on-premises and remote IT support services and system design assistance.
Server Management Consult
Virtual Server Technology Professional
Server growth wreaks havoc on IT budgets and administrative resources. Server reduction through a virtual architecture promises lower total cost of ownership of hardware and quicker ROI, more efficient use of physical computers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy applications running on outdated operating systems, and affordable quarantine of software development or evaluation environments from production systems.
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