Nagios and MRTG are powerful, license-free monitoring tools that run with Linux and can be deployed to monitor UNIX/Linux networks, MS Windows systems, or mixed-OS networks in which Linux and Windows run side by side. The Nagios monitor allows network support engineers to monitor network services such as POP3, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth through SNMP network devices including processors, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these tools to streamline and repair your system.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background assisting manufacturing, distribution and service organizations to manage complicated supply chains and streamline critical business processes in order to get products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP consultant with more than two decades of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or on-premises consulting that spans from as-needed advice to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, training, and DBA services.
Progent offers the support of a senior specialist with years of experience configuring, managing, and enhancing telepresence systems from leading vendors such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house IT support group, your ISP, and your video conferencing technology supplier to help your company increase the strategic value of your video conferencing solution.
Microsoft 365 Exchange Online lets you use cloud-resident servers, mailboxes and other Exchange infrastructure to lower capital costs and administrative hassle. You can deploy Microsoft 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online technical support to help your small businesses to assess the benefits of Exchange Online, design a network topology that makes sense for your business needs and IT budget, implement an efficient move from your current Exchange system to one that includes Exchange Online, train your management staff and end users, and deliver as-needed consulting and technical support.
E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by offering continually improved spam and virus blocking, policy administration, content filtering, and protection against email-borne directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, management and reporting tools as well as outgoing email testing to help you fix your e-mail system and specify and regulate corporate email policy.
Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and reduce equipment investments. Azure includes a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and restrictions of various cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common errors small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.
Progent's Microsoft-premier engineers can help your organization to enhance your workstations from 32 to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit desktop computing, design an affordable migration process that minimizes business interruptions, and deliver inexpensive, expert online help to aid your organization to install 64-bit PC desktop software and application software on your current hardware.
Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a central location for your workers or clients to access, manage, distribute and manipulate useful data, files, and applications and to communicate with one another. It allows faster and more intelligent decisions, more effective access across groups and more economical business processes. The primary goal of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of knowledge available inside and without an organization. Windows SharePoint Services connect workers, customers, teams and major tasks with the knowledge they've created in a manner that makes data convenient to find, download and apply.
If your office computer system combines UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to integrate your computers into a unified environment that allows all your OS platforms to run side by side for simple management, seamless information exchange, high availability, superior throughput, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration support offerings feature network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and troubleshooting, on-site technical support, and Contact Center services.
SQL Server 2008 delivers powerful, standardized tools to IT experts and network users, reducing the difficulty of creating, deploying, administering, and accessing company information and database applications on platforms ranging from mobile devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 migration plan that avoids productivity downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-site migrations, Progent has the experience to finish your move rapidly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the design of unified messaging solutions based on Exchange 2007 Server.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to implement your migration to Microsoft Exchange Server 2010, produce comprehensive documentation of your new email system, educate your network support team and end users to get them ramped up rapidly on Exchange Server 2010, and provide continuing administrative services and engineering help. Progent can also help you migrate from Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's Juniper-authorized network engineer can assist you to design and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate smoothly from discontinued products to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network operating system to enable your business to simplify the administration and strengthen the protection of your Juniper VPN appliances and firewalls. Progent also has extensive experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain networks that include a combination of Juniper's OS platforms.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a team of IT consultants based in the vicinity of Tampa, and Progent can also provide remote expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness consultants. Progent can also assist you to design and implement a move to the Flexential data center with services such as planning system architecture, recommending hardware, system setup and testing, troubleshooting, streamlining online management, and educating your network support team.
Progent's certified engineers can assist your company to test Windows 7 to verify application and driver compatibility and to check its speed and reliability running in your environment. Progent's consultants can also help you to assess the potential business advantages of adopting Microsoft Windows 7. If you decide that Windows 7 fits your business strategy, Progent can assist you to plan and execute a non-disruptive migration to Windows 7 from a previous version of Microsoft Windows.
Progent's Microsoft-certified experts offer organizations of any size consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint Server provides a common location for your employees or customers to access, manage, share and interact with relevant data, files, and software and to communicate with one another. SharePoint enables faster and better decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, workgroups and major tasks with the data they've developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can assist you to manage your current SharePoint environment or migrate to the current release of SharePoint.
Progent can provide cost-effective online access to an Oracle MySQL DBA or application developer and can assist businesses of all sizes to configure and maintain MySQL in a robust network environment that provides advanced speed, expandability, and protection. Progent also has proven skill helping companies migrate databases from an Oracle environment to MySQL.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi networks by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by detecting threats and filtering traffic content according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and debug your existing Cisco Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of online services to help your organization to plan, develop, pilot test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent offers on-demand support to clients looking for a quick solution to a stubborn issue associated with Office Excel and Progent also offers full project management services for migrating or developing line-of-business applications built on Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to meet the special requirements of individual users or groups.
Even if your company has a minimal network support staff and a limited technology budget, your information system can still have the same high availability and performance that once needed a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the latest system management products for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital business applications and servers up and running.
Progent's Microsoft-certified consultants can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance security, and boost worker output by making sure that critical applications stay current, managing product licenses, and reporting resource usage patterns to help you make smart purchasing decisions. When your organization is ready to update your SCCM 2007 device management ecosystem, Progent can assist you to plan and carry out a smooth migration to System Center 2012 Configuration Manager.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to assist businesses of any size to build, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and .NET framework. Progent's SQL Server consultants offer support for any phase of application development in solutions that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E AP consultants offer economical online and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent can provide the support of a certified VMware VCDX consultant to help you plan, deploy, manage and repair VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for administering private and hybrid cloud solutions that deliver maximum availability, data security, and disaster recovery.
For enterprise project management assistance, Progent offers access to senior IT professionals with decades of background in technology management, application development, and business process engineering for organizations from Big 4 firms to dot-com startups to state government agencies. These proven IT managers offer project management skills to assist enterprise clients follow leading practices to ensure that development or deployment projects are successfully completed on schedule and on budget.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Microsoft Virtual Server 2005, run on the Microsoft Windows Server platform and powered by software originally developed by Connectix, delivers the performance necessary to carry out server consolidation, application upgrade, and server isolation projects via virtualization technology in an enterprise-ready IT network with high scalability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve operational efficiency in software development and testing, migration from outdated line-of-business applications, and server consolidation. Progent's professional Virtual Server experts can help your IT staff to evaluate and integrate Microsoft Virtual Server 2005.
Progent offers the support of a veteran specialist with extensive hands-on experience installing, maintaining, and enhancing video conferencing systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your Internet Service Provider, and your telepresence technology vendor to help your company increase the strategic value of your video conferencing ecosystem.
Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of any size to design, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier versions of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers as-needed support for fixing especially stubborn problems, or comprehensive project management services. Progent can also help you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
SQL Server 2008 delivers indispensable, familiar tools to computer professionals and network users, lessening the difficulty of designing, deploying, administering, and using company information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and broad knowledge in planning and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
If you want to update your corporate web site, create internal webs for purposes such as HR or employee training, design a powerful web presence for a new venture, or generate enterprise-class, data-driven custom web applications, Progent can provide skilled and proven web designers. Progent's experts can also show you how to design and maintain a safe, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web tools.
Progent can provide advanced remote consulting to help organizations integrate their information networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid architectures that combine local IT assets along with cloud services. To assist you to integrate public cloud services with networks, Progent can provide a variety of cloud migration services such as Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of experience providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while supporting enhanced productivity by making these applications accessible to legitimate remote or mobile users. ISA Server helps guard business applications, services, and data across all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert ISA Server experts can show you how to design, install, set up, and maintain Internet Security and Acceleration Server 2006 on your system so your business benefits from a smart and affordable balance of security, productivity, and performance.
Progent can assist companies of all sizes to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT management and reduce equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and to manage iPhones and iPads and Android smartphones and tablets.
System Center 2016 and SSRS Reporting Computer Consultants
Progent's management team includes seasoned veterans with decades of background delivering computer consulting services, technical support, and long-term IT planning to organizations ranging from small offices to Fortune 500 companies. Great service calls for great personnel, and Progent stands out by having assembled a management staff that can provide businesses with the top service value available anywhere.
System Center 2016 Virtual Machine Manager Engineer
Progent's Symantec experts can help you support legacy Symantec firewall and VPN products such as the Symantec Raptor and VelociRaptor family or show you how to upgrade to newer firewall technology. Progent can also help you design and implement a complete security strategy that can incorporate firewall and VPN appliances and software, managed security and network protection services, server and application monitoring products, and formal policies and processes. Progent has the expertise to be your single source for continuing technical help, maintenance, training, and security expertise.
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to determine the benefits of Exchange 2010 for your business and can assist you to design and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will offer quick ROI by increasing your productivity, lowering the cost of equipment and service, streamlining management, and integrating your vital communications platforms.
Progent's certified consultants can provide remote and onsite support services to assist your company to manage, maintain, and repair PCs based on Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, data and identity protection, disaster recovery, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring and alerts.
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing corporate security solutions for IT networks with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small or mid-size company design and deploy an installation of ISA Server 2004 that meets your IT protection requirements without limiting your productivity.
24-Hour Technology Consulting Services Dynamics GP Power BI Great Plains Support
important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the functionality you need, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to track all activities, income and spending and sales trends, compatibility with Microsoft Office to speed access to corporate data, the ability to integrate information from almost any db software or workstation software into Microsoft GP, and an open design that makes it possible to develop custom programs. Progent can show you how to configure and support a reliable, secure server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP business accounting software into a productive business solution.
Progent's Microsoft-certified IT experts offer Windows Server 2016 integration consulting services to help organizations of all sizes to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Cisco's network security and remote access products for small companies represent a full line of manageable security solutions to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your company goals.
Progent's Microsoft-certified professionals average over a decade of background providing unified communications solutions for companies that range from small businesses to global enterprises. Progent provides economical support for all versions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email environments, and implement remote and wireless email access. Progent's Microsoft Exchange support services can assist you in planning and executing a move from an outdated SMPT server or older Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. In addition provides integration help for Windows 10 and Windows 11 desktops running Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam filtering and data data leak prevention, Progent offers Email Guard security services.
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent process for recovering services rapidly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also supports transparent testing for disaster recovery, updates and patches and can produce audit reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, configure, test and administer a DR system based on VMware SRM.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's Cisco-certified wireless integration consulting experts can help you to deploy, manage, and troubleshoot Cisco Small Business 100/300/500 Wireless APs.
Windows Server 2008 R2 offers high levels of performance, security, fault tolerance, expandability, and versatility that improve productivity of local, remote, and mobile workers. Progent's Microsoft-certified professionals can provide cost-effective online consulting, technical support, and education services to help you to design, implement, and manage Microsoft Windows Server 2008 R2 in order to add significant business value to your network.
Progent can help you in all phases of your migration to Microsoft Exchange 2016 including planning high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your VMs, databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
Progent can help your company to design and implement an efficient transition from a Sun Solaris-powered information system to a network based on Microsoft Windows and suited for running Microsoft's popular office productivity products, business applications, and software development tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity disruption by designing an efficient migration strategy that protects your existing investments in Solaris application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, transition planning and testing, Microsoft Exchange migration expertise, information and application migration, and processor and media transition and consolidation.
Cisco's Catalyst line of wireless controllers simplify the administration of wireless LANs by unifying the provisioning and management of wireless APs, tuning wireless throughput by reducing the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and strengthening data security by identifying threats and filtering network traffic based on user type and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's latest wireless controller solutions.
Progent's Network Help Desk Outsourcing Support Services for PC desktop technical support are designed specifically for small businesses who require immediate access to a Help Desk Call Center with professional phone support and full escalation capability but who must operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Services, Per Minute Billing, and Help Desk Applications Selection and Integration.
Progent's expert programmers, database designers, and project management consultants can help enterprise clients to complete development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers plug expertise gaps by providing database architects and programmers experienced in developing line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help businesses to integrate SharePoint with additional applications like Microsoft SQL and Excel to build data-driven intranets and web portals. Progent also can provide experience with web development technologies and can help clients to create, expand, troubleshoot, or port web applications to utilize the most current web technology.
Progent can assist you to design and execute a smooth migration from a UNIX-based IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your data and minimize productivity discontinuity by developing an effective transition strategy that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise available from Progent include analysis of current infrastructure, transition planning and testing, Exchange migration support, data and application transition, and server and media transition and consolidation.