Progent's Microsoft-certified consultants can provide online or onsite expertise to help organizations of any size to design, implement, administer, and troubleshoot a backup/recovery system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from earlier versions of SCDPM or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Progent's Cisco-premier CCIE network engineers can assist your company to maintain your existing PIX 500 or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, optimize, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services
Configuration Manager automates software provisioning at scale, centralizes compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a single control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist you with any aspect of designing, installing, using and repairing a SCCM solution for local, cloud-based, or hybrid networks.
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to assist businesses of any size to plan, install, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including switches, ASR routers and firewalls to create a seamless network infrastructure that provides the same connectivity, performance, security, ease of management and uptime for wired and wireless users regardless of their mobility or device.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, deploying, enhancing and fixing System Center Operations Manager solutions and can provide companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that delivers the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to remediate serious problems detected by SCOM 2012.
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital assets that power your network environment. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt productivity.
Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features as well as a revamped structure. These improvements affect key IT areas like ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT team to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange 2013.
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and more secure AD environment. Both versions also offer the ongoing benefits of advanced remote network monitoring and management technology. These benefits can include easier network management, improved compliance with information security regulations, more efficient utilization of IT assets, faster troubleshooting, more dependable backup and restore, and increased uptime.
Progentís high availability inter-site connectivity and 24x7 system infrastructure engineers can help small businesses achieve fault tolerant Interoffice connectivity through redundant system architectures featuring transparent failover. Progentís Cisco Certified Internetwork Experts can design and implement fault tolerant Inter-office connections based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice networking.
If your business computer system combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a unified environment that allows all your operating systems to run side by side for easy administration, seamless information exchange, high availability, enhanced throughput, and tight security. Progent's Solaris and Microsoft Windows coexistence support services include network infrastructure configuration and service, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and troubleshooting, in-person technical support, and Contact Center services.
Windows Server Essentials is a value-priced, versatile operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the modern hybrid computing model that combines both local and virtualized cloud-based software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent can help you to evaluate the possible productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your computing ecosystem. Progent can provide full-service project management support to help you plan and carry out a smooth move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers ongoing consulting help, technical support, and training.
Microsoft Small Business Server is an affordable suite of server products that provides the basis for a powerful but easy-to-manage information. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server calls for a network support expert with hands-on experience designing and building seamless, end-to-end business network solutions. Progent's Microsoft SBS Server consultants have an average of over 10 years of experience integrating computer systems founded on Microsoft platforms. This expertise ensures you success in installing, managing, and troubleshooting IT solutions that incorporate the Small Business Server package of servers and productivity software.
Progent's certified Windows 2000 consultants can show you how to enhance the capability of your existing Windows 2000 Servers and can simplify system management, provide technical support and repair, and enhance security. Progent can also help you create, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing pilot installations to reduce the obstacles associated with moving to Windows 2003 Server by identifying possible hardware and application compatibility issues.
Progent can help you to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a prior version of System Center, or debug your System Center solution.
Progentís computer outsourcing support offerings for small businesses feature designing Windows XP, .NET, and Microsoft BackOffice systems, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-premises repair, fixing stubborn IT problems, and producing a company-wide security plan. Progent can show you how to maximize system reliability and performance with fault-tolerant configuration, resilient network topology, and proactive server monitoring. Progent also provides project management assistance for large-scale migrations and can assist with needs definition, product inventory, bill of materials development, sourcing selection, purchasing logistics, and complete documentation. Progentís IT outsourcing help also features education for office productivity packages such as Office XP.
For desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop solution that maximizes the business value of your information network; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your existing desktop virtualization software to current releases of XenDesktop; and provide comprehensive remote technical support. Progent can also train your network managers to follow best practices to manage XenDesktop efficiently.
Cisco's security and remote connection products for small organizations represent a complete line of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that align most closely with your company goals.
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the heart of Cisco's communications and collaboration platform. CUCM and Cisco Unified Communications Manager Express offer a borderless IP-PBX by integrating with applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and affordable remote and onsite support to assist organizations of all sizes to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting services that add maximum business value. Progent can help with any aspect of Unified Communications Manager configuration and debugging in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, creating Cisco UCS server clustering solutions for high availability, capacity planning, and integration with Exchange Server and Skype for Business.
Progent provides live online training for a range of desktop applications and operating systems such as Microsoft Office Excel, Word, PowerPoint and Project plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10. Online instruction offers the advantages of traditional in-person instruction, including instant communication between students and teachers, but avoids the expenses of transportation and the challenge of trying to synchronize the schedules of many trainees. Offered to individuals or groups of any size, Progent's virtual instruction allows the teacher to conduct the class from a remote office while the students can be dispersed across an office or all over the the U.S. Live online instruction supports proven learning mechanisms like broadcast white boards, real-time questions, and collaborative applications. Sessions can be short and targeted to specialized subjects or longer in duration and wider in scope.
Dynamics GP 2010 financial software is a comprehensive business management platform that integrates data and operations across your business, interfaces seamlessly with other applications, and brings together workers, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a robust, protected computer and network infrastructure to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains consultants to help your company exploit the full power of Dynamics GP 2010.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable and safer AD implementation. Both options also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Progent offers two low-cost service bundles designed to allow small businesses to get a professional network security assessment from a certified security consultant. With Progent's External Security Inventory Scan, an engineer administers an extensive test of your IT infrastructure from outside your firewall to determine potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure machine inside your firewall to assess vulnerabilities to inside assaults. The two security inventory services are configured and run from a protected external site.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, reconfigure and debug their networking hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance problems.
Progent's Microsoft certified consultants offers offsite and on-premises support expertise to assist you to manage, support, and repair computers based on Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, remote connectivity, smartphone and tablet integration, wireless network design, and remote network monitoring and alerts.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
Cisco's Meraki MS line of access and aggregation switches are designed for sites ranging from small branches to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote expertise to help your company to plan and deploy a productive network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, set up policies to ensure compliance, develop and test a disaster preparedness plan, and resolve issues associated with any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to build a unified networking solution.
Progent offers access to the cost-effective support of remote Internet connectivity consultants to assist your company to evaluate or update your Internet services so your Internet access solution matches your business needs. Support services provided by Progent include evaluation of your current bandwidth utilization, carrier and plan analysis and selection, network provisioning, and managing a seamless switchover to a different carrier and/or service plan. Provisioning can include enhancing existing routers and configuring additional ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol architectures.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to receive and transmit messages, search the Exchange global address list, import addresses, synchronize calendars, and alert fellow workers to conferences with your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized one-on-one Entourage education.
For large businesses, Progent can leverage internal IT staffs by providing world-class background in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can perform as a transparent local extension of enterprise network management. Progentís enterprise support services include company-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and top-level service for multiple location network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to assist with a campus relocation or office move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.
Progent's Juniper Networks-authorized network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from outdated products to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's flagship network operating system to enable your business to streamline the management and improve the protection of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can assist you maintain networks that include a mix of Juniper's OS platforms.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious issues detected by SCOM 2012.
Progentís Wireless Consulting Services provide a convenient, economical option for businesses of any size to deploy, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Progent can provide comprehensive remote consulting for all major technologies associated with small company information systems and allows you to outsource a variety of vital, on-demand services such as a temporary CIO to provide advanced IT design and negotiating skills, a Call Center for help desk services, 24x7 remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management help for critical initiatives such as site relocations oroperating system upgrades, Cisco-certified consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to verify information protection and compliance, disaster recovery experts to help design business continuity strategies, and software programmers to write, customize, or repair mission-critical applications.
Progent can assist you to evaluate the many subscription options available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent supports multi-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and manage hybrid solutions that transparently combine local and cloud-based products and services.
Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth transition to Cisco's modern Wi-Fi controller products. Progent can provide support for physical and software-based Wi-Fi controllers and can assist you to decide which type makes sense for your Wi-Fi environment. For Wave 2 Wi-Fi controller appliances, Progent can provide Cisco 3504 Wi-Fi controller consulting, Cisco 5520 Wi-Fi controller support, and Cisco 8540 Wi-Fi controller expertise.