If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services free your organization from dependence on single independent consultant while giving you cost-effective and reliable access to enterprise-class network expertise. By providing network consulting service when you need it, offering advanced expertise for key technologies, offering value-added support such as 24x7 server monitoring, and charging only for services you receive, Progent offers you an economical way for maximizing the productivity of your small business network. Progent is the intelligent way for small businesses to build and support a robust and safe information system and to benefit from quick access to the skilled consulting typically restricted to enterprises who are able to afford a large in-house IT group.
SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates seamlessly across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services that include planning, deployment, administration, remediation, and application development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent offers rapid online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can link to your network using powerful remote support tools to provide quick and affordable analysis and remediation of critical network issues.
ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class expertise to set up ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to recover your business-critical information.
Progent can provide enterprise customers the help of a certified NetApp consultant for online or onsite support for NetApp's complete family of SAN storage products including ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN storage technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, non-disruptive patching, system management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage environments efficiently based on best practices.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can help you to migrate from an earlier release of SCVMM or from another management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 environment to make sure you get maximum return on investment.
Progent has a long background delivering a broad range of remote IT support and emergency repair services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in delivering advanced remote IT support and has delivered IT support to organizations in every state. Online support eliminates travel expenses and solves issues more quickly than on-premises support.
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by providing help services and training in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Progentís Microsoft-certified experts can provide companies of any size consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for intelligently connecting people, teams and information. Microsoft SharePoint Server offers a central location for your employees or customers to access, manage, distribute and interact with useful data, files, and applications and to interact with one another. SharePoint allows quicker and better decisions, more efficient access across groups and more economical business practices. Windows SharePoint Services join workers, customers, workgroups and projects with the knowledge theyíve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's SharePoint consultants can help your organization to maintain your existing SharePoint solution or migrate to the current version of SharePoint Server or to SharePoint Online.
Microsoft Windows Server 2008 represents a major advance in making IT networks more protected and available, easier to virtualize and administer, faster, and able to offer a better environment for web publishing. Progent can assist your company benefit fully from the improvements built into Microsoft Windows Server 2008 by providing certified consulting, technical support, education, staffing, monitoring, and security engineering services.
Progentís IT outsourcing packages provide affordable computer consulting for mid-size corporations. Whether it includes planning network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your network, or creating an on-line business application, outsourcing your IT engineering services can smooth out expenses and minimize risks, allowing network service expenses to increase in a more linear and controlled manner than is feasible by assembling a bulky, knowledgeable in-house network support staff. Progentís Outsourcing White Paper and flyers show how Progent can help you build a secure and robust network foundation for your critical Windows-based business software such as Windows Server 2008, Microsoft Exchange Server, and SQL Server.
The Help Desk Call Center support model used by Progent offers small organizations an efficient option to reliance on freelance consultants by offering broad expertise shared by multiple support teams, optional round-the-clock availability of emergency help, escalation capability to top-level experts for solving the most complex problems, service consistency and dependability, quick follow through overseen by seasoned IT service administrators, a selection of easy-to-use mechanisms for initiating service jobs, and excellent process visibility enabled by trouble ticket tracking and available via a web portal.
Progentís data center IT services are intended for companies with hardware housed at Internet Data Centers or data center colo hosting sites and requiring timely in-person help at the co-location site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of Internet Data Centers and data center and collocation consulting services such as system topology evaluation, Windows and Linux server installation and support, tech support for server and communications infrastructure, development and installation of zero-downtime configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server cluster configurations.
Progent's Microsoft-Certified SQL Server engineers can provide an array of services to help small companies to design, configure, manage, and troubleshoot MS SQL 2008 systems so that they gain the maximum business advantage from Microsoft's advanced information management technology. In addition, Progent can provide consulting expertise for system infrastructure, company-wide protection, and software programming to optimize the strategic value of your SQL Server 2008 investment.
Progent's company culture will make you a better consultant by improving your information technology knowledge and increasing the loyalty of your customers. Progent delivers this commitment by recruiting the best consulting talent for you to operate with, providing an advanced network and communications architecture, using custom software utilities to enable the highest quality of service, and by optimizing proven business models for attracting and retaining customers.
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a degree of protection that was once reserved for enterprises. Progent can provide several Remote Monitoring and Management options delivered as economical service packages created to help you to identify and resolve a an array of IT network issues before they get big enough to disrupt productivity.
Progent's certified failover clustering consultants can assist you to evaluate the advantages of deploying Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery solution, help you to plan and deploy a Windows Server 2012 system, provide online and on-premises consulting services and engineering support for clusters composed of physical servers or virtual machines, and help you to streamline the administration of clustered servers.
Progent's Microsoft-certified consultants can assist you to evaluate the possible advantages of Hyper-V-powered virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network infrastructure for smooth performance with virtual server solutions, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT personnel to track and manage Hyper-V, offer world-class consulting help for improving the security of your virtual servers, establish and test business continuity processes that optimize network availability, and provide ongoing consulting and maintenance including low-cost remote troubleshooting and comprehensive Help Desk services.
Progent's ProSight Virtual Hosting service combines advanced virtual server technology, a state-of-the-art data center facility, and the technical expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing solution that improves network availability and protection, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its operating system platforms and key business application servers supported within a secure and fault tolerant facility on a fast, high-availability virtual server set up and maintained by Progent's computer support professionals.
With Catalyst switches for small and mid-size businesses, Cisco allows organizations to gain the full advantages of bringing intelligent services into their networks. Cisco's switching technology makes it possible to deploy capabilities that make your IT network sufficiently robust to handle real-time needs, scalable to support future growth, safe enough to protect restricted information, and capable of differentiating and controlling all traffic to streamline system operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Cisco Catalyst switches that make sense for your business. Also, Progent's CISM and CISA certified security specialists can show you how to develop a strategic protection plan and configure Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 switches.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft supports transparent hybrid networks that integrate Office 365 and local Exchange systems. This permits you to have certain mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 solution is successfully completed on time and on budget.
For small and midsize organizations, network security and compliance is too complicated to stay ahead of but too risky to ignore. The largest biggest institutions have been hacked, and the leading cloud service providers have occasionally been taken down. It looks as though there's no place to hide. Progent makes it affordable for small and midsize companies to carry out critical IT security projects effectively by providing the benefit of billable time to the closest minute without any minimum charge for online help. This means you have the help of a seasoned information expert to provide just the help you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a complete security plan.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's servers in an environment that gives the highest level of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting and management options are built upon proven virtualization technologies that enable small businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft Windows Active Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progentís Microsoft Premier engineers are experts in planning, deploying, and supporting sophisticated Enterprise Active Directory projects. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted AD objects, cleaning up residual beta software configuration objects in online AD systems, and fixing failed installations of Active Directory and Active Directory-associated programs.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and deploy secure access solutions for off-site desktops, laptops, and wireless handhelds so they work seamlessly with your IT network, allowing you to optimize the efficiency of your remote workers.
The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, administer and troubleshoot firewall solutions based on ASA firewalls with Firepower Services.
Progentís Microsoft-premier consultants can assist your organization to update your workstations from 32 to 64 bits. Progent can help you to understand the costs and advantages of migrating to 64-bit desktop computing, plan an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, expert online support to assist you to configure 64-bit desktop software and applications on your current computers.
Even if your business has a small computer services staff and a modest technology budget, your information system can still have the same high availability and responsiveness that once required a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the latest system management products for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk service to keep your vital business applications and servers operating.
System Center 2016 Troubleshooting Technical Support
Microsoft Windows Enterprise Directory requires significant hands-on experience to configure efficiently across a large corporation. Progentís Microsoft Certified engineers are experienced in designing, deploying, and troubleshooting sophisticated Enterprise AD projects. Progentís fields of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, repair of corrupted AD objects, dealing with legacy beta version configuration objects in online Active Directory environments, and fixing unsuccessful configurations of Active Directory and Active Directory-associated programs.
If you are producing Linux-based applications in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to focus on your area of strategic know-how while avoiding the continual hassle of managing your business network. Through the use of smart server monitoring and by delivering remote and in-person support as your company needs it, Progent represents an economical way for supporting an information network that features excellent availability, protection, and performance. Progent's Linux developer support offerings include full-service information technology outsourcing, virtual server infrastructure, online and on-site support and repair, 24x7 monitoring services, and Help Desk services.
If you are an information technology engineer with system support expertise, joining Progent and working for Progent's customers will enhance your abilities through interaction with our team of mutually supportive, high-output consultants. Progent's commitment to offering network expertise and computer support to small and midsize companies will offer you the opportunity to work in depth with business leaders and contribute significantly to the success of dynamic organizations. In addition, Our virtual office network provides state-of-the-art tools for remote service and wireless access to help you to come up with fast solutions when you take on business-critical issues.
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting to help businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can assist you to deploy your Fortinet FortiGate security appliances to protect all your digital resources at the network edge, within the data center core, at branches, and at the cloud edge.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save as much as 50% of the time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need when you need it.
Nagios and MRTG are useful, license-free monitoring tools that operate on the Linux OS and can be deployed to analyze UNIX networks, Windows systems, or mixed-OS networks in which the Linux OS and MS Windows coexist. Nagios allows system managers to monitor system services including SMTP, HTTP, SSH, and PING. MRTG allows you to graph the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's system integration experts can help you use both these utilities to tune and troubleshoot your computer network.
Progent's Microsoft-certified professionals have more than 10 years of experience providing messaging solutions for customers that range from small offices to large corporations. Progent provides economical consulting for all editions of Exchange Server to strengthen email and virus protection, configure high availability email environments, and implement off-site and wireless email access. Progentís Exchange consulting services can assist you in designing and implementing a move from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Exchange Server 2016. Progent also offers integration help for Windows 8, Windows 7, and Windows XP desktops running Office Outlook and can help you configure Outlook Web App for all major web browsers. For e-mail virus protection, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.
Progent provide businesses of all sizes enterprise-class network online or on-premises consulting for networks based on Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, simplifies ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, update, tune and debug Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move efficiently from legacy appliances to current models.
System Center 2016 and Exchange Integration Support and Setup
Nexus series switches are engineered to provide the throughput, expandability, availability, virtualization support, capacity, data protection and ease of management needed to act as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises support expertise to assist your business to plan an optimal network topology, build test systems to validate your switching solution, deploy Nexus switches, create and enforce appropriate policies, run security and compliance evaluations, configure advanced monitoring, consolidate resources by means of virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant features incorporated into Nexus family of switches. Progent can also assist you to upgrade non-disruptively from legacy Nexus switches or Catalyst switches to up-to-date Nexus switches.
Progent's Microsoft-certified consultants can provide cost-effective remote support and programming services to assist you to design, implement, manage, and troubleshoot Microsoft SharePoint 2010 installations that can involve web sites that can function as intranets, extranets, document management tools, blogs, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can help you combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs including Office Excel, Word, PowerPoint, and Visio. Progent can help you to upgrade from previous releases of SharePoint or move a mix of web applications into a unified and easily managed SharePoint 2010 environment.