Additional Topics of Interest

Blackberry Consulting Services
Remote Support Smartphone

Progentís professionals offer expertise in a variety of disciplines related to mobile connectivity including network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified experts can save your organization time and money by applying their wireless background to show you how to choose and configure mobile connectivity technologies that make sense for your company. Progent can also tune your IT infrastructure so that mobile appliances perform more reliably.

Shared Network Support Help Desk Consulting Services
Shared Service Desk Network Consultant

Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.

Open Now Consulting Services Colocation Center
Colocation Center Online Support

Colocation data centers make it possible for businesses to share enterprise-class data centers for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy such as selecting and migrating to a colocation site, designing network architecture, specifying hardware, on-site and on-line maintenance, establishing online system management, and training your support personnel.

Office Word training Specialist
Office Word and PDF Technology Professional

Progent's Office Word and Office 365 Word experts can provide a wide range of economical remote support services to help your organization to manage your existing Microsoft Word environment or help you to migrate to a newer version of Office Word. Services available from Progent's experts include VBA programming, identifying and fixing compatibility problems between various versions of Office Word, interfacing Word with other Microsoft Office apps such as Office Excel and Outlook or with third-party platforms and add-ons,network optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and remote training classes customized for individuals or groups.

24 Hour Knowledge Transfer Professional
Immediate Expert Training Setup and Support

Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve problems that are within their scope, Progent can focus on delivering high-value services where Progent has little competition. Small companies who utilize trusted freelance service providers or who maintain internal support personnel benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and productive.

Largest Windows Server 2019 Disaster Recovery Specialist
Remote Windows Server 2019 Storage Spaces Direct Computer Consultants

Progent's Windows Server 2019 disaster recovery/business continuity planning experts can assist you to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

Professional Infor SyteLine CloudSuite Shop Floor Control
Infor SyteLine CloudSuite Performance Tuning Consult

Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies over a quarter century of experience assisting manufacturing and distribution companies to manage complicated supply chains and improve the efficiency of key business processes to get products to market quickly and adhere to customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than two decades of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers remote or on-premises services that can range from occasional guidance to end-to-end solution design and project management. Sample consulting services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, CPQ, web site integration, technical support, data conversion, Excel and SQL integration, training, and database administration.

Top Quality Computer Consulting Exchange 2003 Server Upgrade
Technical Support Microsoft Exchange

Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Exchange Server 2003 upgrade strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.

Supplemental Support Desk Remote Consulting
Supplemental Help Desk Specialist

Progentís Shared Call Center service allows your business to split responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

Cisco Architecture Security Consulting
Cisco Planning Network Specialists

Progent can assist you to utilize Cisco's networking products to build a robust basis for your onsite, private cloud, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, versatility, availability, and recoverability.

Solaris Online Network Setup
Solaris Remote Consultants

Progent provides nationwide online help and consulting services for businesses that run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft products. Remote technical support offers optimum return for your IT budget by extending client productivity and limiting the time charged for computer repair services. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle most network issues without wasting time and expense by going to your site. In most of situations your IT problems can be dealt with by telephone or through a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security professionals to assist you with the toughest system problems.

ransomware cleanup and file recovery Technology Professional
Spora ransomware recovery Services

Progent's experienced ransomware recovery consultants can assist your business to rebuild a network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or MongoLock.

Risk Mitigation Remote Troubleshooting
CRISC Certified IT Consultant

Progent's disaster recovery support and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to create a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, non-stop system architecture that addresses availability issues covering a wide range of network technologies and processes.