Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently coordinating people, groups and data. SharePoint provides a central location for your workers or clients to access, organize, distribute and manipulate useful information, files, and software and to communicate with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join employees, customers, teams and major tasks with the information they've developed in a manner that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can help you to maintain your current SharePoint ecosystem or upgrade to the current version of SharePoint Server or to SharePoint Online.
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response.
Progent can deliver a broad range of cost-effective support services to assist you to install, integrate, troubleshoot, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online technical support for individual computers or notebooks or work with your business to plan and carry out a large-scale rollout of new or updated OS platforms and applications. Progent can also supply consultants and technical workers to assist your company to plan for and complete a company relocation or consolidation designed to cause the least possible disruption of your business.
Progent can supply small companies with an IT management expert who can act as a part-time CIO. This part-time Chief Information Officer can offer long-term direction to help you deploy appropriate IT products to enhance business operations so they align better with your corporate goals. Your company can develop and implement a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
Progent's consultants can help you to plan and implement an efficient migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both onsite and Azure assets.
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy restore capabilities for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, manage, and repair an enterprise-wide backup/recovery solution built around SCDPM 2016. Progent can assist you to migrate from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 environment for on premises, hosted, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve challenging issues or deliver comprehensive project management services to make sure you complete your SCDPM 2016 deployment on time and on budget.
Remote continuous network monitoring, proactive alarms, and actionable reports are crucial to preserving the health of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can afford a level of protection that was once reserved for enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as economical services created to help you to detect and resolve a an array of IT network problems before they get big enough to hurt productivity.
Server growth puts pressure on IT budgets and management resources. Server consolidation through a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient utilization of physical computers, streamlined operations, increased network uptime, and easier management. Common uses for virtual machines include resource consolidation, low-cost hosts for line-of-business legacy software running on outdated operating systems, and affordable isolation of program development or evaluation environments from production systems.
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience assisting small businesses to minimize system downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore solutions, and non-disruptive system maintenance. Progent's business continuity experts can help your company to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to design, deploy, and maintain fault-tolerant technologies including redundant Internet connectivity, virtualized servers, clustering, load balancing, transparent online backup, and multi-location hot backup centers.
Progent's Cisco-authorized network engineers can help you design an affordable, high availability Internet connection solution that can achieve non-stop Internet access via a wide array of fault tolerant Internet network products and services including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent can provide CCIE consultants to help you utilize the most current techniques for fault tolerant Internet access to implement a cost-effective, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet connections.
Progent's Duo managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, when necessary, can assist you to recover your business-critical data.
Progent's wireless professionals can help small companies design, select, test, install and support secure building-to-building wireless bridges that integrate transparently into your existing network while providing a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and other small business wireless vendors and can show you how to identify and install the wireless link technology that match your company requirements.
Progent's Sun Solaris family support services provide small businesses and developers help with managing and maintaining Sun Solaris systems that operate with Microsoft-based technology. Progent offers your organization access to Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience provides you with an easy single consulting firm to show you how to build and manage a protected and robust cross-platform network and communications infrastructure that allows Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX including Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewalls to provide a next-generation cybersecurity solution that spans your data center and cloud-based resources and protects any user anywhere with any device.
System Center 2016 Azure Integration Integration Services
Progent's certified Internet Security and Acceleration Server consulting experts have long experience developing ISA Server-based security installations for information systems with multiple offices, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security requirements without overly restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide online expertise to help businesses of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any phase of the application life cycle in environments that range from small business or departmental databases to VLDB applications and data warehousing.
Application Publishing with Internet Security and Acceleration Server 2006 allows more control over intranet resources while enabling enhanced productivity by making these applications accessible to authorized remote users. ISA Server helps guard business applications, services, and data across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server 2006 consultants can show you how to design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so that your business benefits from a highly functional and economical combination of security, productivity, and performance.
In conducting IT tasks for enterprise clients, Progent uses a phased approach based on defined milestones so as to meet budgetary, timing and technical goals while reducing business disruption. Progent's Enterprise Services Methodology follows industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and expert deployment. All facets are documented to provide a comprehensive description of IT services performed and to assist in ongoing system maintenance.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of the time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it.
Progent's Citrix-certified consultants can assist your business to design, deploy, manage, and troubleshoot a virtualized application delivery solution based on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support consultants can help your organization to manage and support an off-site datacenter that features high uptime, enhanced protection, and fast disaster recovery.
Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts offer online and onsite support to help you to manage and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also help your organization to plan and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Progent's UNIX platform consulting services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to evaluate the business benefits of upgrading to SQL Server 2017 and can assist you to design and carry out an efficient migration of your databases and applications to any network architecture including onsite, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from on-demand design review or debugging to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and within budget.
Progent's Technical Response Center (TRC) offers low-cost national extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service engineers provide extended hours telephone support and online secure network access to troubleshoot and resolve technical problems rapidly and affordably.
Progent can provide affordable online access to a certified Oracle database administration consultant or an Oracle software programmer. Progent offers advanced DBA services for any version of Oracle's RDBMS platform and can also assist you to design, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also provides consulting for Data Guard replication technologies and Oracle Database Resource Manage.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance consultant. The interview is designed to evaluate your organization's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to collect information concerning your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and meets your company's requirements.
Progent's Cisco-certified Wi-Fi networking experts can provide online and on-premises consulting and support services to help you to plan, install, manage, optimize, and debug Wi-Fi networks that incorporate Cisco's Meraki access points. Progent can also help you to plan and implement hybrid environments that combine on-premises and cloud-hosted services and that deliver seamless connectivity, advanced protection, streamlined management, and dependable performance for all your wired and wireless devices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.
Progent's Microsoft-certified experts offer organizations of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. SharePoint Server provides a central spot for your employees or clients to access, manage, distribute and interact with useful data, files, and software and to interact with other people. Microsoft SharePoint allows faster and more intelligent decisions, more effective access across teams and more economical business practices. Windows SharePoint Services connect employees, customers, teams and projects with the data they've developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint experts can help your organization to maintain your current SharePoint ecosystem or migrate to the current release of SharePoint Server or to SharePoint Online.
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is an accounting and business analysis tool based, like all Microsoft financial solutions, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you are able to purchase only the functions you currently require, with the option to expand clients and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains support experts can show you how to deploy, configure and administer the latest version of Dynamics GP or migrate smoothly from an earlier version.
Progent's Linux consulting experts provide small and mid-size businesses and software developers assistance with managing and supporting Linux computers that run with Microsoft-based technology. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad array of expertise provides you with a convenient one-stop consulting firm to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports Linux and Microsoft interoperability by combining MS Windows with leading Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Barracuda's affordable CloudGen Firewall appliances offer web filtering, remote connectivity, SSL tunnel VPN, high-security SD-WAN, and Zero-Trust protection with centrally managed and monitored services encompassing your complete enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Microsoft Azure, Amazon Web Services, and Google Cloud Platform. Progent can deliver the skill to serve as your go-to source for technical help, administration, education, and cybersecurity expertise.
System Center 2016 and Exchange Integration Specialists
Progent's Microsoft Office and Microsoft 365 consultants can assist businesses to integrate Microsoft Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and Publisher into a seamless solution that offers fast return on investment and enables better business results. Progent can help your company to interface Microsoft Office or Microsoft 365 applications with one another and with additional core Microsoft technologies including SharePoint, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues between different releases of Office and offers live online training to individual users and teams.
Progent's accredited cybersecurity engineers can run cybersecurity audits of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized international security standards. Progent offers ongoing managed services for security monitoring, on-demand network-wide security audits, and focused cybersecurity evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's qualified security consultants can also conduct extensive information security audits to evaluate your company's compliance with key international security standards including HIPAA, PCI, and ISO 17799.
Progent's application experts can provide in-depth consulting, software development, integration help, and online classes for popular applications that address vital areas including ERP and MRP, financials, management analytics, web application design, and the MS Office suite of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting services remotely, Progent can help clients throughout the U.S. to avoid the lost productivity and fees associated with travel and on-site visits without sacrificing the high quality of consulting support.
System Center 2016 and NetApp Integration Technical Support
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, distributed, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises consulting services to assist you to design, deploy, manage and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup.
Microsoft SQL Server 2014 includes major enhancements in key areas including speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as system design, configuration, administration, remediation, and application development expertise to enable organizations of any size to realize maximum business value from their SQL Server 2014 investment.
System Center 2016 and Hyper-V Integration Integration Support
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote desktop technical support from service requests through ticketing, screen sharing, status tracking, problem resolution, and management reports. Help Desk services are provided at a significant discount off Progent's regular Level 1 desktop support rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's Microsoft-Certified SQL consultants can provide a range of services to assist small and midsize companies to design, deploy, manage, and troubleshoot Microsoft SQL 2008 systems in order to receive the maximum strategic advantage from this advanced database management technology. In addition, Progent can provide consulting expertise for network architecture, company-wide security, and software programming to optimize the strategic benefit of your SQL Server network.
Progent's colocation center support services are intended for companies with hardware housed at IDCs or data center colocation hosting sites and requiring timely on-premises service at the colo site as well as off-site support from Microsoft and Cisco Premier experts. Progent offers a complete range of data center and data center and colo support services including network topology evaluation, Windows and UNIX server installation and maintenance, troubleshooting for server and communications networking, development and installation of fault tolerant systems, defining and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server clustering systems.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement a cost-effective migration from your existing SQL Server environment to SQL Server 2017.
System Center 2016 and Exchange Online Integration Integration
Progent's Technical Response Center offers nationwide remote help for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Premier service experts provide telephone support and remote direct computer connection to isolate and resolve network problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult network issues to appropriate specialists as needed.
Progent can help you to plan a migration to Teams from Skype for Business Online and install, administer, and debug a cloud-based or mixed implementation of Teams. Progent can help you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.
Progent imposes no initialization charge and asks no retainer for services provided during regular business hours. Progent's one-minute granularity does away with big bills for quick fixes so you won't be tempted to allow less critical problems to fester.
Progent offers onsite education customized for people who want to expand their understanding of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online classes for macOS and Mac OS X applications.
Progent's Cisco-certified Wi-Fi integration experts can help organizations to configure, administer, and debug Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.
The new ASA 5500-X Series of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, administer and debug firewall environments built on ASA 5500-X firewalls with Firepower Services.
Progent's team of application experts can provide in-depth support, custom development, integration assistance, and online training for popular business applications covering key areas including ERP and MRP, financials, management analytics, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting services online, Progent can help clients throughout the United States to eliminate the time and expense associated with travel and on-premises visits without compromising the effectiveness of technical support.
Progent's certified SonicWall firewall consultants can show you how to integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and build protection into your business processes.
Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's affordably priced network support packages, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, protection, and performance.
Progent's Microsoft-certified SQL Server 2019 experts can help you to evaluate the business case for upgrading to SQL Server 2019 and can provide fast online or onsite contact with experts in solution design and integration, application programming, database administration, and network security.
Progent's certified consultants can assist you you to calculate the advantages of Windows Server 2008 for your company, develop pilot systems and migration plans, install Windows Server 2008 with your network infrastructure and applications, train your support staff how to run enhanced administration tools, and provide continuing consulting and tech support via low-cost alternatives such as Help Desk support and online technical support.