Consulting Expertise
Microsoft Certified Consulting
Microsoft System Center 2012 R2:
Consulting and Support Services
Introduction to Microsoft System Center 2012 R2
Microsoft System Center 2012 R2 is a suite of enterprise-class management and reporting tools for streamlining the administration of IT infrastructure ranging from smartphones to virtualized server clusters, application software, and data. Dubbed by Microsoft "the Cloud OS," System Center 2012 R2 is a comprehensive collection of utilities that combine to create a unified, consistent platform for monitoring and controlling IT assets that can span local and remote datacenters, private and public clouds, as well as applications and services hosted on Microsoft Azure. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
Progent can help you manage, tune and troubleshoot your current deployment of System Center 2012 R2 or provide System Center 2016 migration consulting to help you plan and carry out an efficient migration from System Center 2012 R2 2012 to System Center 2016 in order to take advantage of new features that enhance hybrid cloud integration, scale, assurance, disaster recovery, hardware affordability, and management automation.
Components of System Center 2012 R2
System Center is available in a Standard and a Datacenter version. Both versions include all components of System Center, the only functional difference being the amount of virtualization supported.
The components of System Center 2012 R2 include:
- Operations Manager (SCOM 2012): An advanced solution for monitoring the health, performance, and availability of computers, devices, applications and services across multiple on premises and remote datacenters, including private and public Clouds
- Configuration Manager (SCCM 2012): A centralized solution for change and configuration management for Microsoft and other platforms
- Data Protection Manager (SCDPM 2012): A backup and recovery solution for Microsoft workloads including Files and Folders, Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and client computers
- Virtual Machine Manager (SCVMM 2012): A tool for creating and managing virtual machines (VMs) and services to private clouds
- Endpoint Protection: An antimalware and security solution that works in conjunction with System Center Configuration Manager for protecting client devices
- Service Manager: An integrated platform for automating and adapting your organization's IT service management best practices as defined in Microsoft Operations Framework (MOF)
- Orchestrator (formerly Opalis): A workflow management solution for automating the creation, monitoring, and deployment of datacenter resources
Progent offers additional services to bolster the availability, performance, and security of your network by providing online and onsite access to Cisco-certified CCIE network consultants to assist you to design and build advanced network infrastructure that is economical, expandable, easy to manage, responsive, resilient, and secure. Progent's CISA, CISM, CISSP, and GIAC certified network security consultants can assess and validate your security profile and can help you plan and implement a company-wide security strategy that will protect sensitive data, streamline audits, and simplify compliance with regulatory requirements.
Progent also offers System Center 2016 migration consulting to help you plan and carry out an efficient upgrade from System Center 2012 R2 to a current release of System Center.
Key components within the System Center portfolio for which Progent offers consulting and troubleshooting expertise include:
System Center 2012 Operation Manager Consulting
System Center 2012 Operations Manager (SCOM 2012) provides a centralized console for monitoring the health of the computers, devices, services and applications that comprise your IT network. The Operations console helps you anticipate, isolate and remediate problems by allowing you to import management packs that include expert knowledge bases about the specific features and applications associated with the computers and devices you choose to monitor. Learn more about Progent's SCOM 2012 consulting services.
System Center 2012 Configuration Manager Consulting
System Center 2012 Configuration Manager (SCCM 2012) simplifies change management across on-premises and Cloud-based datacenters by providing a single-console solution for critical management tasks that include OS and application deployment and updates, tracking and enforcing compliance settings, and taking inventory of IT assets. When integrated with Microsoft Intune, SCCM 2012 also enables unified administration of both domain-joined and web-facing mobile devices powered by Windows, Google Android, or Apple iOS. Find out more about Progent's SCCM 2012 planning and support services.
System Center 2012 Data Protection Manager Consulting
System Center 2012 Data Protection Manager (SCDPM 2012) is an enterprise-class backup/restore solution that allows you to protect and recover data across geographically separate locations as well as the Cloud. DPM can transparently and efficiently backup application data from Microsoft servers and workloads, such as SharePoint Server and SQL Server, and can backup file data from both physical and virtual servers and client machines. SCDPM 2012 can be used with Windows Hyper-V, VMware and Citrix XenServer environments and supports full, incremental, differential, and bare-metal backups and restores. Find out more about Progent's SCDPM 2012 consulting services.
System Center 2012 Virtual Machine Manager Consulting
System Center Virtual Machine Manager (SCVMM) works with other components of System Center 2012 R2 to let you configure and manage your virtualized datacenter. SCVMM 2012 centralizes management of virtualization hosts, network infrastructure, and storage associated with your private clouds. SCVMM 2012 features support for mixed-platform virtual machine (VM) hosts, template-based workload deployment, and extensive system monitoring and reporting capabilities. Find out more about Progent's SCVMM 2012 design and consulting support.
To contact Progent about consulting support for any version and any component of Microsoft System Center, call
Progent's Consulting and Support Services for Microsoft-based Technology
For businesses of all sizes throughout the U.S., Progent's Microsoft-certified experts can provide affordable online computer help and professional consulting support for the whole family of Microsoft .NET Enterprise Servers. Progent can deliver Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Microsoft Windows Server 2012 R2 configuration support, Microsoft Windows 2008 Server consulting, and Microsoft Windows Server 2003 technical support. Progent's migration, integration, update, and support capabilities cover network architecture, deployment, and management outsourcing for
project management and documentation, on-site and off-site
technical help and network repair,
Help Desk Call Center Support, certified
security consulting, turn-key
outsourcing, Microsoft Exchange hosting and management, and ProSight Virtual Hosting.
Progent in addition can deliver a full range of remote PC desktop support and troubleshooting services including Windows 10 migration support, Windows 8.1 consulting support, Windows 7 support, upgrading to 64-bit computing, Microsoft Office and Office 365 collaboration support, and automating workstation deployment.
In case your business needs urgent remote support from a Microsoft certified engineer, go to Progent's Urgent Remote Computer Support.
More topics of interest:
- System Center 2016 Consultant in Detroit
- Cisco Small Office IT Consulting Akron, Summit County
- Microsoft Exchange 2000 Upgrade Online Support
- Cisco IT Consulting Federal Way, WA
- System Center 2016 Business Continuity IT Consultants in Columbus
- Information Technology Consulting Firm Boise City, ID
- Consultant SCCM 2016 in Jacksonville
- CISSP IT Services Western New York Rochester
- San Francisco Bay Area Urgent System Center 2016 Endpoint Protection Configuration
- Remote Consulting System Center 2016 and Operations Management Suite in Nevada
- System Center 2016 Virtual Machine Manager Setup and Support North Carolina
- Microsoft SharePoint Technical Consultant in Gerald Ford International Airport
- Computer Consultation SQL in Maryland
- SCOM 2016 Onsite Technical Support Indianapolis
- Specialist Windows Server Hyper-V 2016 PowerShell
- Cisco Firewalls Remote Support Services
- Colorado Server Migration Specialists Windows
- 24/7 Integration Services System Center 2016 and Intune in Charlotte
An index of content::
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Windows Server Essentials Consultants
Windows Server Essentials Hyper-V Services
Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small organizations to make the move from the traditional physical on-premises datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost benefits of moving to Windows Server Essentials and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers comprehensive project management support so you can plan and execute a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers ongoing consulting help, technical support, and training.
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Computer Security Vulnerability Assessment Professionals
Information Risk Assessment Consultant Services
Progent offers special security service bundles designed to provide larger corporations an objective and comprehensive network security assessment from a team of certified security engineers. All Progent's network security assessment bundles feature a suite of services like automated scans from inside and from outside your corporate security perimeter, expert analysis of scan results by certified security engineers, creation of a paper documenting the findings, plus a live concise executive outbrief and an in-depth live review for in-house network administrators.
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Wireless Integration Example Application
Case Study Wireless
Progent delivered a wireless integration solution that allowed a school to increase productivity and avoid the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting separate sites up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz spectrum it provided protection against outside interference.
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Mac Configuration Consult
Mac Remote Consultancy
Progent provides nationwide online help and consulting services for businesses that operate Apple macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft products. Progent's engineers can provide macOS and OS X users a range of services including desktop assistance, upgrading to the latest version of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad support, or migrating to iCloud services. Online network consulting offers maximum leverage for your IT dollar by protecting client efficiency and shortening the time billed for network analysis and repair. Advanced remote access tools and experienced technicians and consultants allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of situations your network problems can be remediated by telephone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM premier security specialists to assist with the most difficult network problems.
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Windows Server 2012 R2 Hyper-V Virtual Switch Configuration
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Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT support, team, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
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SMB Migration
Mid-size Office Network Specialist
Progent offers technical services for mid-size businesses with 100 to 250 network users. The medium size business or work group has typically been an underserved part of the market for network consulting services. The overhead and service delivery models of large third-party service firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which commonly relies on a minimal information technology budget with which to support an IT system whose advanced technology and sophistication are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes full advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the network support expenses of a small-medium business while offering the mid-size company with big-company service from certified, IT experts with background in a broad array of midsized business technologies. If your medium size company or small business is searching for levels of network help appropriate for a medium size office without paying enterprise prices, you need Progent.
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Cisco VoIP Phones and Cisco Unity Technical Consultant
Cisco VoIP Phones and Cisco Unity Computer Engineer
Progent's Cisco CCIE-certified IP phone and video IP phone experts can help you to integrate, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP products to the latest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Unified CM applications like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP trunking, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
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Apple iPad and Windows integration Outsourcing
Onsite Technical Support Windows and macOS
Progent's support specialists in Mac and Microsoft Windows technology can help you combine Mac and Windows computers into seamless environments with resource sharing and collaboration functionality. Allowing productive co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows calls for broad knowledge of and background with Apple Macintosh and Windows technology. Progent's experience in Windows and Apple service makes it possible to offer expert assistance to businesses that rely on these technologies to maintain their strategic edge. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
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Sun Solaris Protecting
If your business has a Solaris network or a multi-OS network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a wide array of security areas such as security administration procedures, security architecture and strategies, connection control systems and methodology, applications development security, business processes security, hardware security, telecommunications, network and web security, and business continuity preparedness. CISM and CISSP define the basic competencies and worldwide standards of performance that information security professionals are required to master. These accreditations give executive management the confidence that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and knowledge to deliver effective security management and consulting services.
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Azure Disaster Recovery Engineer
24/7 Microsoft Azure migration Integration Firm
Progent can assist small companies to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline network management and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you avoid the typical errors small organizations make when migrating to the cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and VPN tunnels and also to manage Apple iOS devices and Android handhelds.
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Barracuda Cloud Backup Remote Support
Barracuda Backup Planning Remote Support Services
Barracuda Backup is an affordable, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which uses your own storage hardware. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to assist your business to plan, integrate, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
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Anti-Virus Technical Support Services
Antivirus Consulting
E-Mail Guard is Progent's economical antispam and antivirus solution that gives small businesses world-class defense against spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated library of web-based spam filtering and virus defense services that ward off email assaults before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and manage their email application, regardless of server platform, hardware technology, or geographic location.
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The Contact Center service delivery model adopted by Progent offers small companies an effective option to reliance on independent consultants by offering extensive expertise shared by multiple support teams, optional 24x7 availability of urgent help, escalation capability to top-level engineers for solving even the most difficult problems, service consistency and dependability, quick follow through overseen by veteran service administrators, a variety of easy-to-use mechanisms for initiating service jobs, and a high level of process visibility made possible by trouble ticket tracking and available through a web-based portal.
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Microsoft Certified Expert Development Azure and Dynamics GP
Expert Development Microsoft Azure Active Directory
Progent can assist companies of all sizes to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT management and lower hardware investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small companies make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Android smartphones and tablets.
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Computer Consultants Fault-tolerant Interoffice Connections
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Progent’s high availability inter-site connectivity and fault tolerant system infrastructure professionals can help small businesses create zero-downtime Interoffice connectivity through redundant system architectures with automatic failover. Progent’s Cisco Certified Internetwork Experts can plan and implement fault tolerant Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable non-stop interoffice networking.
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Microsoft Dynamics GP Information Technology Consulting
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics solution that integrates information and processes across your business, communicates seamlessly with other solutions, and connects employees, clients and suppliers regardless of time or place. Designed for small to mid-size businesses, MS Dynamics GP 2010 and MS Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail management, and web-based business services. Progent can help you set up and manage a reliable, protected server and communications environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
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Onsite Technical Support Supplemental Help Desk
Consulting Services Extended Call Desk
Progent's Network Helpdesk Outsourcing Support Services for PC desktop support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a modest IT budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Expert Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
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Employment Contract CRM Consultants
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Progent's Experts Team provides support in key fields that include Macintosh networking and programs; Expertise for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized application help; Chief Information Officer, business analyst, and project logistics services; Custom applications design and integration; Web site, eCommerce, Electronic Data Interchange, and client information portal development and integration; Database management and performance help; Management information expertise; and Telecommunications architecture consulting.
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Jabber and Office 365 Setup and Support
Jabber and Android Consultant
Progent's Cisco Jabber consultants offer online or onsite support to assist organizations of all sizes to design, deploy, maintain, update or debug Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent offers in-depth support for all the technologies that go into creating a cohesive Cisco Jabber solution such as Cisco network appliances and management software, Microsoft Office apps, Windows and Mac computers, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration solution.
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SCOM 2012 IT Services
SCOM Management Packs Computer Consultant
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast online or on-premises technical support to help you to fix serious issues uncovered by System Center 2012 Operations Manager.
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Progent's Windows Server 2016 disaster recovery consultants can assist you to design a disaster recovery solution built around Microsoft's latest Failover Clustering technologies such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum arbitration point.
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ProSight Remote Server Management Computer Consulting
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ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all looming issues can be resolved before they can disrupt your business.
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Computer Consultant Exchange 2016 Upgrade Planning
Progent can help your business in any and all facets of your migration to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V design; determining storage capacity required for your VMs, databases and log files; configuring HLB for fault-tolerant CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
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ASA 5500-X Firewall with Firepower Professional
Progent's Cisco-certified CCIE network engineers can assist your company to maintain your existing PIX 500 or Cisco ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, configure, optimize, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
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