Microsoft Gold-Certified Consultants
Microsoft System Center 2012 R2:
Integration and Support Services
Introduction to Microsoft System Center 2012 R2
Microsoft System Center 2012 R2 is a suite of enterprise-class management and reporting tools for streamlining the administration of IT infrastructure ranging from smartphones to virtualized server clusters, application software, and data. Dubbed by Microsoft "the Cloud OS," System Center 2012 R2 is a comprehensive collection of utilities that combine to create a unified, consistent platform for monitoring and controlling IT assets that can span local and remote datacenters, private and public clouds, as well as applications and services hosted on Microsoft Azure. (Learn about Progent's Microsoft Azure planning and cloud integration consulting services.)
Progent can help you manage, tune and troubleshoot your current deployment of System Center 2012 R2 or provide System Center 2016 migration consulting to help you plan and carry out an efficient migration from System Center 2012 R2 2012 to System Center 2016 in order to take advantage of new features that enhance hybrid cloud integration, scale, assurance, disaster recovery, hardware affordability, and management automation.
Components of System Center 2012 R2
System Center is available in a Standard and a Datacenter version. Both versions include all components of System Center, the only functional difference being the amount of virtualization supported.
The components of System Center 2012 R2 include:
- Operations Manager (SCOM 2012): An advanced solution for monitoring the health, performance, and availability of computers, devices, applications and services across multiple on premises and remote datacenters, including private and public Clouds
- Configuration Manager (SCCM 2012): A centralized solution for change and configuration management for Microsoft and other platforms
- Data Protection Manager (SCDPM 2012): A backup and recovery solution for Microsoft workloads including Files and Folders, Exchange Server, SQL Server, Virtual Machine Manager, SharePoint, Hyper-V, and client computers
- Virtual Machine Manager (SCVMM 2012): A tool for creating and managing virtual machines (VMs) and services to private clouds
- Endpoint Protection: An antimalware and security solution that works in conjunction with System Center Configuration Manager for protecting client devices
- Service Manager: An integrated platform for automating and adapting your organization's IT service management best practices as defined in Microsoft Operations Framework (MOF)
- Orchestrator (formerly Opalis): A workflow management solution for automating the creation, monitoring, and deployment of datacenter resources
Progent offers additional services to bolster the availability, performance, and security of your network by providing online and onsite access to Cisco-certified CCIE network consultants to assist you to design and build advanced network infrastructure that is economical, expandable, easy to manage, responsive, resilient, and secure. Progent's CISA, CISM, CISSP, and GIAC certified network security consultants can assess and validate your security profile and can help you plan and implement a company-wide security strategy that will protect sensitive data, streamline audits, and simplify compliance with regulatory requirements.
Progent also offers System Center 2016 migration consulting to help you plan and carry out an efficient upgrade from System Center 2012 R2 to a current release of System Center.
Key components within the System Center portfolio for which Progent offers consulting and troubleshooting expertise include:
System Center 2012 Operation Manager Consulting
System Center 2012 Operations Manager (SCOM 2012) provides a centralized console for monitoring the health of the computers, devices, services and applications that comprise your IT network. The Operations console helps you anticipate, isolate and remediate problems by allowing you to import management packs that include expert knowledge bases about the specific features and applications associated with the computers and devices you choose to monitor. Learn more about Progent's SCOM 2012 consulting services.
System Center 2012 Configuration Manager Consulting
System Center 2012 Configuration Manager (SCCM 2012) simplifies change management across on-premises and Cloud-based datacenters by providing a single-console solution for critical management tasks that include OS and application deployment and updates, tracking and enforcing compliance settings, and taking inventory of IT assets. When integrated with Microsoft Intune, SCCM 2012 also enables unified administration of both domain-joined and web-facing mobile devices powered by Windows, Google Android, or Apple iOS. Find out more about Progent's SCCM 2012 planning and support services.
System Center 2012 Data Protection Manager Consulting
System Center 2012 Data Protection Manager (SCDPM 2012) is an enterprise-class backup/restore solution that allows you to protect and recover data across geographically separate locations as well as the Cloud. DPM can transparently and efficiently backup application data from Microsoft servers and workloads, such as SharePoint Server and SQL Server, and can backup file data from both physical and virtual servers and client machines. SCDPM 2012 can be used with Windows Hyper-V, VMware and Citrix XenServer environments and supports full, incremental, differential, and bare-metal backups and restores. Find out more about Progent's SCDPM 2012 consulting services.
System Center 2012 Virtual Machine Manager Consulting
System Center Virtual Machine Manager (SCVMM) works with other components of System Center 2012 R2 to let you configure and manage your virtualized datacenter. SCVMM 2012 centralizes management of virtualization hosts, network infrastructure, and storage associated with your private clouds. SCVMM 2012 features support for mixed-platform virtual machine (VM) hosts, template-based workload deployment, and extensive system monitoring and reporting capabilities. Find out more about Progent's SCVMM 2012 design and consulting support.
To contact Progent about consulting support for any version and any component of Microsoft System Center, call
Progent's Consulting and Support Services for Microsoft-based Platforms
For businesses of all sizes throughout the U.S., Progent's Microsoft-certified consultants can provide affordable remote network assistance and professional consulting services for the whole family of Microsoft .NET servers. Progent offers Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 configuration assistance, Windows Server 2008 expertise, and Microsoft Windows Server 2003 maintenance. Progent's migration, integration, optimization, and support capabilities cover system design, configuration, and administration help for
project analysis and documentation, local and remote
technical support and system troubleshooting,
Help Desk Support, certified
security expertise, full-service
outsourcing, and ProSight Virtual Hosting.
Progent in addition offers a wide range of remote PC desktop support and troubleshooting services including Windows 10 planning and migration assistance, Microsoft Windows 8.1 consulting support, Windows 7 technical support, moving to 64-bit computing, Office and Office 365 collaboration support, and streamlining PC desktop image creation.
In case your company requires urgent remote help from a certified consultant, visit Progent's Urgent Remote Network Support.
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Les Kent has a 35-year track record of effective technology integration, executive administration, marketing, and operations. He has shown a knack for developing sophisticated information technology solutions in his roles as as a system architect, software developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and global corporations.
wireless IP phones and Meraki APs Computer Consultants
wireless VoIP phones and Meraki APs Consulting Services
Progent's Wi-Fi IP phone configuration consultants offer remote and onsite assistance to help you create and administer a Cisco Wi-Fi IP phone deployment by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing for modernizing the wireless architecture of a campus.
Consultant Oracle 10g
Oracle PL/SQL Expert Development
Progent offers affordable remote access to a certified Oracle database administration expert or an Oracle software developer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also help design, build, enhance, or troubleshoot Oracle applications written with SQL and PL/SQL stored procedure programming language. Progent also provides consulting for Data Guard replication tools and Oracle Recovery Manager.
Ubuntu Linux Specialists
PCLinuxOS Linux Technology Professional
Progent's Linux consulting experts provide small companies and software developers support for administering and supporting Linux computers that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA credentials. This wide array of experience offers you a convenient single consulting firm to help you create and maintain a secure and reliable mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
SCDPM 2016 Compliance Consultant
Data Protection Manager 2016 Backup and Restore Remote Consulting
System Center 2016 Data Protection Manager offers automatic backup and easy restore capabilities for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for critical platforms like Microsoft SQL Server, Exchange and SharePoint, backs up Windows and Linux virtual machines, works with virtual machines running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of any size to plan, implement, manage, and repair a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older release of Data Protection Manager or from a legacy system, and Progent can optimize your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can provide as-needed expertise to resolve technical bottlenecks or deliver comprehensive project management support to help you finish your Data Protection Manager 2016 deployment on schedule and within your budget.
Remote Support IP-PBX
IP Endpoints Remote Support
Progent's Cisco-certified VoIP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly branded CallManager, or with Cisco Unified Communications Manager Express (CME) to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE VoIP networking support, and designing UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Internal Network Security Scan Consult
Engineers Information Risk Evaluation
Progent has put together two ultra-affordable service packages intended to enable small businesses to receive a professional security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, an engineer administers a comprehensive examination of your network from outside your firewall to uncover potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security engineer runs a system scan from a secure computer inside your company firewall to evaluate your exposure to internal attacks. The two security inventory services are configured and run from a protected external site.
Office 365 Exchange Online and on-premises Exchange Onsite Technical Support
Office 365 integration with on-premises environments Technical Support
Progent can help you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also help you to build and manage hybrid networks that seamlessly integrate local and cloud products and services.
SharePoint 2019 On Prem Computer Consultants
SharePoint 2019 Network Engineer
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite expertise, software development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless intranet system.
24 Hour virtual desktop delivery Consultancy
Top Citrix desktop virtualization Professionals
Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, expandability, and responsiveness for virtualizing servers and for centralized distribution of virtual Windows desktops and Windows applications. For managing virtualized desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help your company to evaluate the strategic advantages of Citrix virtualization products and help you design, validate, implement, optimize, and support Citrix virtualization platforms.
Cybersecurity Vulnerability Assessment Technology Professional
Internal Security Inventory Technology Professional
Progent has created several security service bundles intended to provide larger corporations an objective and comprehensive security evaluation from a team of certified security consultants. All Progent's security evaluation packages feature a suite of procedures like network scans from inside and from outside your network firewall, expert analysis of scan results by accredited security engineers, production of a paper documenting the findings, plus a live concise executive outbrief and an extensive interactive outbrief for in-house IT managers.
Windows Cluster Outsourcing
Onsite Technical Support Microsoft Exchange Cluster
Progent provides Windows Cluster Server support to help your company utilize non-stop clustered servers that can deliver 100% operation. Windows cluster servers for high-availability systems include Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster Server. By showing you how too create high availability server clustering environments based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows engineers ensure that your high availability clustered servers are set up to optimize the strategic advantage of your IT network.
Office 365 and iOS Help and Support
Hybrid Office 365 and Exchange Consulting Services
Microsoft allows you to create seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist you with any facet of planning, integrating and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on schedule and within budget.
Consultant Microsoft Exchange Server 2010 Migration
Exchange Server Migration Specialists
Progent offers comprehensive support for each phase of your Exchange Server 2010 upgrade including end-to-end project management, site readiness preparation, project planning, specification of all new software licenses and hardware needed, recommended vendor sourcing, pilot testing at customer site or at Progent's testing lab, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old system, and training for customer's support staff and end users.
Emergency Microsoft Certified Expert On-site Support Dynamics GP
Great Plains Computer Engineer
Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that unifies data and operations across your company, interfaces seamlessly with other solutions, and brings together workers, customers and suppliers unrestricted by time or location. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for financials, management reporting, project management, inventory and order processing, e-commerce, human resource management, customer relationship management, field service, manufacturing, retail management, and online business services. Progent can show you how to set up and manage a reliable, secure computer and communications infrastructure to support Microsoft Dynamics Great Plains, and can provide expert Great Plains consultants to help your company exploit the full potential of Microsoft Dynamics GP 2010.
Microsoft Report Designer Developer Firms
24x7x365 Development Firm Microsoft Management Reporter
Progent can provide online and onsite consulting to help you with any facet of business intelligence (BI) reporting ranging from debugging or modernizing applications to planning and implementing a comprehensive BI environment. Progent's BI experts can help you to support your current reporting environment, help you to migrate reports from a legacy reporting product to a current solution, and deliver as-needed remote mentoring tailored to your individual needs. Progent’s business reporting professionals offer expertise in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server BI stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot and Power View, and Report Builder.
Catalyst Switch IPv6 Troubleshooting
24x7 Catalyst Switch IOS-XR Network Consultants
With Catalyst switches for small and mid-size companies, Cisco enables companies to realize the full advantages of adding smart traffic control to their networks. Cisco's Catalyst switch technology makes it possible to enable features to make your IT network sufficiently available to handle real-time needs, scalable to support future growth, secure enough to protect confidential data, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE certified consultants can show you how to select and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's CISM certified security consultants can show you how to create a comprehensive security policy and set up Cisco switches so they powerfully support your security policies. Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.
Remote Technical Support VirtualPC for Apple Mac
Technical Consultant Microsoft Virtual PC for Mac
For companies that have a mix of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Microsoft Windows-dependent software on a Mac: remote access to a physical Windows PC or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Windows-powered PC to use Microsoft Windows applications and access network resources. Microsoft's Virtual PC for Mac simulates Windows on an Apple Mac computer so you are able to run Microsoft Windows software directly. Progent's macOS and Mac OS X technology consultants can help you to maintain these solutions for using Windows programs on your Apple Macs and can also assist your company to assess and install third-party products for Windows platform simulation.
Microsoft Windows installation and Administration
Microsoft Office Security Consulting Firms
Progent’s IT outsourcing services offer affordable network support for small businesses. Whether it includes designing network architecture, creating an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your network, or developing an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service expenses to increase in a more moderate and manageable manner than is possible by building up a bulky, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system architecture for your critical applications powered by Microsoft Windows such as Microsoft Office XP, Office 2003, and Office 2000.
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