Additional Topics of Interest

Support Services Remote Working
Online Support Services Helpdesk for At Home Workers

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Support SQL Server 2017 SSRS
Remote Support Services SQL Server 2017 and Power BI

Progent's certified SQL Server 2017 experts can assist you to plan and implement an efficient upgrade from your current SQL Server deployment to SQL Server 2017.

Windows 8.1 Professional
Windows 8.1 Remote Desktop Integration Firm

Progent's engineers can deliver a variety of network consulting services to help companies of all sizes to install, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to design and configure test environments to assess Microsoft Windows 8.1 and develop and execute Windows 8.1 migration projects following leading practices.

Windows 7 Security Online Consulting
Windows 7 Upgrade Consulting

Progent's certified engineers can provide remote and on-premises support services to assist you to manage, support, and repair PCs based on Microsoft Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, security and compliance, disaster recovery, online connectivity, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring.

Dynamics GP Software Technology Consulting Services
24-Hour Microsoft Dynamics GP ERP Information Technology Consulting

Microsoft Dynamics GP 2010 accounting is a full-featured business management and analytics solution that unifies information and processes throughout your business, communicates seamlessly with other applications, and connects employees, clients and vendors unrestricted by time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and online business services. Progent can show you how to install and manage a reliable, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business exploit the full power of Microsoft Dynamics GP 2010.

Network Management Consulting Firms
Network Installations Cisco Network Management

Progent's Cisco-Premier network engineers can help you to run Cisco's network management utilities alongside a selection of powerful third-party products to create a complete network management solution in order to keep your network running smoothly, conserve limited resources, guard your data, revive quickly from hardware failure or malicious attacks, and enable you to add or repurpose network resources sensibly and economically as your company grows.

Company-wide Standards for Best Practices Online Help
Experts Company-wide Standards for Best Practices

Progent’s team of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, in the trenches of IT support, performing a wide variety of technical projects for a large mix of businesses. Each Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its support staff. This guarantees that you get not just expert technical capability, but also a consultant with field-tested methods for applying computer knowledge to solve real-world network problems efficiently.

New York IT Outsourcing Firm
24/7 Alaska Network Companies

Progent’s Technical Response Center provides low-cost national after-hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts offer 24x7 telephone support and remote direct computer connection to troubleshoot and resolve network problems rapidly and affordably.

Network Performance Analysis On-site Support
24x7 ProSight Remote Infrastructure Management Outsourcing

ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, enhance and debug their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks.

Intune App Wrapping Remote Support Services
Mobile Application Management Remote Consulting

Progent's Intune consultants can help you to assess the business case for adopting Microsoft Intune for managing your portable devices including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent can assist your company to define security policies, plan and deploy pilot environments to confirm the appropriateness of Intune for your environment, install Intune across your IT ecosystem, combine Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.

Consultancy Sun Solaris
Engineer Linux

Progent's UNIX platform support services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single source to help you build and maintain a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Mandrake.

ProSight Ransomware Defense Consultant Services
Virus Rollback Professionals

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning tools to guard endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus products. ProSight ASM protects on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats.