Progent can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase productivity by ensuring that critical applications stay current, tracking licensing, and monitoring usage profiles to help you make informed buying choices. When you are set to update your SCCM 2007 configuration management ecosystem, Progent can assist you to prepare for and implement a smooth migration to System Center 2012 Configuration Manager.
Microsoft CRM helps mid-market businesses nurture profitable client relationships. Built-in Sales and Customer Service modules allow employees to share information to help improve selling success and offer steady, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM consultant who can help you combine Microsoft CRM with your sales or customer support data.
Progent's Technical Response Center provides national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone help and online direct network connection to troubleshoot and resolve network problems rapidly and affordably. The scope of IT expertise available from Progent's staff of nationwide support engineers makes it possible to escalate even the toughest network issues to appropriate specialists as needed. For critical problems, the Technical Response Center endeavors to answer your call for support in less than one hour.
Progent's Juniper-certified NetScreen engineer can help your company to install and optimize NetScreen 5200 and 5400 routers, upgrade from previous NetScreen products to the latest Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and educate your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing online support and management for Microsoft Exchange Server 2013.
Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers advanced DBA services for all versions of Oracle's RDBMS platform and can also help design, create, update, or troubleshoot Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Streams replication technologies and ASM file/volume manager.
Progent's Linux consulting experts offer small and mid-size businesses and software developers help with administering and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience offers you a convenient one-stop consulting firm to help you create and manage a secure and robust cross-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Remote continuous monitoring, automated alarms, and actionable reports are vital to maintaining the proper operation of your network and eliminating preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that businesses of any size can get a level of protection that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost services created to assist your company to detect and fix a most IT network issues before they can hurt your business.
Progent's UNIX platform support services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop source to show you how to create and manage a protected and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi network customized for your environment, offering your business a wireless solution that has the coverage, speed, capacity, security, and roaming ability your business requires.
Progent's Microsoft-certified consulting experts can assist you to assess the benefits of Exchange 2010 for your business and can assist you to design and implement a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick ROI by improving your workers' efficiency, cutting the cost of equipment and service, streamlining management, and integrating your vital communications platforms.
Progent's Juniper-certified network consultants can assist you to design and implement Juniper Firewall/VPN technology, optimize and support your network infrastructure, and upgrade efficiently from discontinued products to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to help you to streamline the management and improve the security of your Juniper VPN devices and firewalls. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Progent's Microsoft Office and Microsoft 365 experts can assist companies to integrate Microsoft Office desktop and Microsoft 365 apps including Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a cohesive solution that provides quick return on investment and enables improved business outcomes. Progent can assist your company to interface Office or Microsoft 365 apps with each other and with other core Microsoft platforms including SharePoint Server, Exchange Server and SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to resolve compatibility issues between various releases of Office desktop and offers customized online instruction to individuals or teams.
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, availability, security, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and support and management for Exchange 2013.
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence consultants offer online and onsite support to help you to maintain and repair your existing Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new version of the product family. Progent can also help your organization to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Progent can help your business to plan a migration to Teams from Skype for Business Online and configure, manage, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your existing PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, integrate, tune, manage and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, manage and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and associated email infrastructure to reduce capital expense and management overhead. You can use Microsoft 365 Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the potential advantages of Exchange Online, design a network topology that aligns with your business needs and IT budget, carry out a non-disruptive migration from your existing Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your management team and end users, and deliver as-needed consulting and troubleshooting.
If your business network combines Sun Solaris technology with MS Windows, Progent can assist you to integrate your IT resources into a unified network that permits all your operating systems to coexist for easy management, transparent dataflow, high reliability, enhanced throughput, and tight protection. Progent's Sun Solaris and Microsoft Windows integration assistance services include IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and management, online technical support and repair, in-person technical support, and Help Desk Call Center services.
Progent can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Progent can help your IT team to design and manage hybrid ecosystems that support Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that combine physical IT assets as well as one or more public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of experience providing high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
System Center Configuration Manager automates application and device provisioning at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, allows safe self service, and offers a single point of control for administering multi-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration experts can help your organization with any aspect of planning, implementing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable online and on-premises expertise, software development, and debugging services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive information management system.
Progent's Microsoft-certified consultants can deliver affordable online and onsite help to implement your upgrade to Exchange Server 2010, produce comprehensive documentation of your upgraded email system, educate your network support team and end users to get them ramped up rapidly on Exchange Server 2010, and offer ongoing administrative services and engineering help. Progent can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
For companies that have a combination of Mac and Microsoft Windows computers, there are two popular solutions for using Windows-only applications on a Mac: remote access to an actual Windows computer or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-powered PC to use Windows applications and access system resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so that you are able to use Microsoft Windows programs locally. Progent's Mac technology support experts can assist you to maintain these products for using Windows applications on your Macs and can also help your business to assess and install third-party products for Windows PC simulation.
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, administer and debug firewall environments built around ASA firewalls with Firepower Services.
Progent's Cisco certified networking experts offer advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent's Microsoft certified experts provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical applications quickly and automatically to specified users, reduce software costs and stay compliant by understanding patterns of usage, improve Windows protection by improving your awareness of weak points and by delivering targeted updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by fully exploiting the management capabilities built into Windows. Progent's SMS consulting professionals can show you how to use SMS effectively for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.
System Center 2016 and NetApp Integration Integration
Progent's ProSight portfolio of managed IT services are designed to provide organizations who maintain minimal in-house IT administration and support teams with low-cost help from world-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of routine administrative processes, ongoing adoption of the latest technology, graceful migration from older technology to modern solutions, close alignment of computer technology with business goals, access to veteran IT experts, and allowing management to focus on business issues instead of fast-evolving computer technology.
System Center Configuration Manager 2016 automates application and device deployment across multiple sites, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, provides network health reporting, enables secure self service, and delivers a single point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can assist businesses of any size with any facet of designing, implementing, using and troubleshooting a SCCM 2016 solution for local, cloud, or hybrid environments.
24/7 Technical Support Services System Center 2016 and Office 365 Integration
Progent's Cisco CCIE-certified SIP infrastructure consultants can help your business to plan, deploy, manage, debug and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer cost-effective online or on-premises support to assist businesses to migrate efficiently to a modern communications network that offers fast ROI. Progent's certified Microsoft collaboration experts can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Progent's Microsoft-certified experts can provide businesses of all sizes consulting, technical support, and development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently coordinating people, groups and information. Microsoft SharePoint Server provides a common location for your workers or customers to access, manage, share and manipulate useful data, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, teams and projects with the information they've created in a manner that makes data easy to locate, download and re-use. Progent's certified SharePoint consultants can help your organization to maintain your current SharePoint solution or migrate to the current release of SharePoint.
Microsoft Experts System Center 2016 and SSRS Reporting Integration
Progent's Microsoft-certified network experts can help you to determine the benefits of Exchange Server 2010 for your company and can help you to design and carry out a smooth migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick ROI by increasing your productivity, lowering the expense of hardware and support, streamlining administration, and integrating your key communications technologies.
Progent can provide one-on-one training customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity software including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual online training for Mac application software.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique capability for supporting branch offices that require IT help with the responsiveness common to with small firms but which includes effective client interaction, thorough documentation, and adherence to corporate IT standards. If your enterprise has a branch office located anywhere in or any region covered by Progent's engineers, Progent can offer a broad range of onsite and off-site IT consulting services and system architecture expertise.
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map, track, optimize and debug their connectivity hardware like routers and switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, copies and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, locating appliances that need critical software patches, or identifying the cause of performance bottlenecks.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers support for all models of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking support, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.
Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of all sizes advanced remote or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on leading practices for tracking network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems detected by System Center 2012 Operations Manager.