Progent's certified Microsoft Office and Office 365 experts can assist businesses of any size to incorporate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and OneNote into a cohesive productivity solution that offers quick ROI and promotes improved business outcomes. Progent can assist you to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to resolve compatibility issues between various releases of Office and can provide customized online instruction to individual users and groups.
Progent's Microsoft-certified engineers can provide low-cost online and on-premises support to implement your migration to Exchange 2010, produce extensive documentation of your upgraded messaging environment, educate your network support team and users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management services and technical help. Progent can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent can help small and medium-size businesses to set up IP voice platforms to provide their teleworkers the advantage of virtual access to the corporate phone network.
Cisco's security and offsite access solutions for small to medium sized companies represent a full array of easy-to-administer protection hardware and software to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that fit most closely with your corporate goals.
Progent offers cost-effective online access to an Oracle MySQL DBA or application programmer and can help organizations of all sizes to configure and support MySQL in a robust IT environment that provides advanced performance, expandability, and protection. Progent also has proven skill helping businesses port applications from an Oracle environment to MySQL.
Forefront TMG 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and provides a easily administered Internet gateway that delivers a one-server solution for an array of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, IPS, application proxy, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reports powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual server to lower costs and enhance availability. Progent's Microsoft engineers can help you to plan and execute test and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Exchange Server 2010, and SharePoint; install Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of remote support services to assist you to plan, develop, test, install, manage, and troubleshoot business applications based on any version of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your legacy Excel applications to the newest versions of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent offers on-demand support to organizations looking for a quick solution to a stubborn issue associated with Excel and Progent also offers comprehensive project management services for upgrading or creating mission-critical applications based on Office Excel. Progent's cost-effective online training classes for Office Excel can be custom tailored to address the needs of individual users or groups.
The knowledge and experience of Progent's certified Windows Server consultants, with an average of over 10 years of support in Microsoft technology, assures you success in selecting the edition and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with planning, deploying, administering and supporting powerful IT solutions based on Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network infrastructure for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a DR/BC plan.
Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to preserving the health of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that companies of all sizes can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety RMM solutions available as economical services created to help your company to detect and resolve a most IT network issues before they can impact your business.
Progent's Microsoft-Certified SQL Server engineers offer an array of services to assist small companies to design, implement, administer, and troubleshoot SQL Server 2008 systems in order to gain the maximum business advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent can provide help with system infrastructure, company-wide protection, and software development to optimize the business benefit of your SQL Server 2008 investment.
The Certified Information Systems Auditor accreditation is a globally recognized qualification that represents mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA credential requires that candidates undergo an extensive test given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit professional trained to assist companies in the areas of IS audit process, information technology enforcement, systems and architecture ROI, IT support, safeguarding of information resources, and disaster recovery preparedness.
Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of IT security. Progent can help create efficient security systems that guard a small business from modern malware attacks or Progent can plan, configure, and manage a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile users accessing IT resources distributed across multiple physical datacenters and various clouds.
Progent can provide comprehensive help for every step of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management, site prep, project design and documentation, cost estimates of all new software licenses and hardware needed, recommended sourcing, system verification at customer location or at Progent's test facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old system, and training for client's support group and end users.
Progent offers national remote phone support and consulting services for businesses that run Apple Mac networks or whose IT systems include a combination of macOS and Mac OS X with Microsoft technology. Progent's consultants can provide Apple macOS and Mac OS X clients a variety of IT services including desktop assistance, upgrading to the latest version of OS X from other earlier editions of macOS and Mac OS X, plus help with Apple macOS and OS X applications. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote technical support provides optimum leverage for your IT dollar by extending user efficiency and shortening the hours charged for computer analysis and repair. Advanced remote access tools and experienced technicians and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure engineers and CISSP premier security specialists to help you with the most challenging network issues.
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to manage the complete threat progression including filtering, identification, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats.
Progent has been providing SharePoint consulting services since the initial product was published more than a decade ago, and Progent has the scope of technical know-how to help businesses of all sizes to plan and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older versions of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid configuration is most sensible for your organization; and select the right edition of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can assist in individual jobs related to your SharePoint 2013 migration.
If you are a network engineer with system support expertise, teaming with Progent and assisting Progent's customers will enhance your skills through collaboration with our team of mutually supportive, high-output consulting experts. Progent's commitment to offering network expertise and technical help to small and midsize companies will offer you the chance to work in depth with decision makers and contribute significantly to the growth of exciting organizations. In addition, Progent's virtual office network offers state-of-the-art technology for remote support and wireless connectivity to allow you to deliver speedy solutions when you take on mission-critical issues.
Progent's Microsoft-certified experts can help you evaluate the economic justification for deploying SharePoint Portal Server 2007, advise you on the appropriate edition of SharePoint for your circumstances, offer setup and deployment services, assist you to install MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that encompasses portal technology, and provide troubleshooting and Help Desk services.
Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help your business to migrate from a legacy version of SCVMM or from a third-party virtualization management platform, and Progent can help you to enhance and repair your current SCVMM ecosystem to make sure you realize maximum business value.
Progent offers expert support for each step of your Microsoft Exchange Server 2010 migration including outsourced or co-sourced project management, site readiness preparation, project planning, cost estimates of new software and equipment needed, suggested sourcing, pilot testing at client location or at Progent's test facility, managing transitional coexistence of Exchange 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the old servers, and webinar training for client's support group and end users.
Progent's Cisco-certified IP phone and video IP phone experts can help your business to configure, maintain, and troubleshoot Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Unified Communications Manager Express (CME) to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and simplified recovery functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, supports virtual machines running on Hyper-V and VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of any size to design, implement, manage, and repair a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can provide as-needed guidance to help you through challenging issues or provide end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on schedule and on budget.
Nagios and MRTG are powerful, free monitoring tools that operate under the Linux OS and can be deployed to analyze UNIX environments, Windows systems, or multi-OS situations where the Linux OS and Windows coexist. The Nagios monitor lets system support engineers to monitor system services including SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP network devices including servers, routers, and switches. Progent's system integration experts can assist you to use both these utilities to streamline and repair your network.
Computer Consultants System Center 2016 and Intune
Progent provides consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces ongoing service requirements, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent's Power BI consultants can help your business to plan, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also help you to prepare your target data for Power BI visualizations. Progent can help you implement and administer an on-premises, cloud, or hybrid network model for Power BI.
Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, optimizing Wi-Fi performance by limiting the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening security by detecting cyber threats and filtering traffic content according to user type and locale. Progent can assist your business to deploy Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out an efficient upgrade to Cisco's modern Wi-Fi controller technology.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid creation of a new generation of high-end applications that can provide your company a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and financial system packages to meet your unique business requirements. Progent’s Microsoft-certified support experts offer experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also provides custom e-Commerce consulting services for safe, corporate-wide resource sharing as well as integration with CRM programs.
If your company is producing Linux-based software in an environment that includes MS Windows-based processors, PCs, and office applications, Progent can provide comprehensive information technology outsourcing that allows you to concentrate on your area of strategic expertise without the continual distraction of maintaining your company information system. By using smart network monitoring and by providing online and on-site assistance as your business needs it, Progent offers an affordable alternative for managing an information network that features high reliability, security, and performance. Progent's Linux developer support offerings feature full-service information technology outsourcing, virtual server infrastructure, remote and in-person service and repair, proactive network monitoring services, and Help Desk Call Center services.
E-Mail Guard is Progent's economical spam filtering and virus defense solution that offers small businesses world-class defense from spam, viruses, directory harvesting, and other forms of email-borne attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a comprehensive suite of web-based spam filtering and antivirus services that defuse email assaults before they can breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email systems, irrespective of server vendor, hardware type, or geographic location.
Progent is a leading innovator in cost-effectively providing world-class IT support to small companies. Progent's achievement in handling the IT service requirements of the chronically underserved small business market is the cumulative result of major technical and process breakthroughs that have eliminated a great deal of the conventional costs out of managing network support, added unprecedented technical skill into the IT service system, and significantly streamlined the solution process.
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
Lync 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and secure communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, and both IP-based and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model appropriate for your current and long-term goals, implement Lync 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of Exchange 2010 and delivers important innovations as well as a redesigned architecture. These improvements favorably impact vital areas such as ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable online support and management for Microsoft Exchange Server 2013.
Medium-size companies can derive all the benefits of Operations Manager and have quick availability of Progent’s Microsoft and Cisco Premier Certified network consulting experts. With Progent's economically priced network service packages, mid-size businesses can select a simple co-sourcing service program built around System Center Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk support, and remote service. For businesses with mission-critical environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer medium-size business networks enterprise-class reliability, protection and performance.
Progent offers support expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN product that fits your security requirements and budget. Progent can help you to manage outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, create a corporate-wide security plan, automate IT administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Microsoft Certified Expert Excel Power Query Development Services Excel 2016
Progent's certified Excel and Office 365 Excel application consultants offer a wide range of remote services to assist you to plan, program, pilot test, install, manage, and troubleshoot business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to migrate your current Excel solutions to the latest releases of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide as-needed support to organizations who need a fast fix to a specific problem associated with Office Excel and Progent can also provide full project management services for migrating or developing mission-critical applications built on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to address the needs of individual users or groups.
Progent can deliver a wide array of affordable consulting and support services to assist your business to install, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or various editions of Linux. Progent can offer onsite or remote technical support for individual machines or notebooks or work with you to design and implement a large-scale rollout of new or revised OS platforms and business applications. Progent can also provide consultants and technicians to assist your company to plan for and implement an office move or merger designed to produce minimal interruption to your business.
Progent can help businesses of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring. Progent can help your company to upgrade from a legacy edition of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize maximum business value.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's production servers in a solution that delivers the maximum degree of availability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based upon mature virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and network administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor independence.
Progent is looking for a range of full-time employees including solutions-driven MCSEs; network consultants who have Cisco CCDP or CCIE certification; and consultants for fault-tolerant system architecture with experience in mobile access, wireless networking, non-stop environments, business continuity planning, data preservation, and VMware technology. We are also hiring desktop support experts, remote service professionals, and CISSP or CISA accredited security professionals. We are also seeking experienced managers who can operate effectively in Progent's dynamic, virtual office environment. Progent works with independent professionals with specialized expertise and working experience in high-demand information technology areas beyond Progent's primary technical concentration. Progent's Experts Group hires freelance consultants who offer consulting and development support for strategic solutions that include MRP, Enterprise Resource Planning, or Customer Relationship Management; possess specialized expertise with non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or can provide world-class skills in areas like telecom, web development, EDI, eCommerce, or dbm programming. Freelance consultants certified by us cooperate with our staff professionals to provide end-to-end IT services for small business networks.
System Center Configuration Manager 2016 automates application and device provisioning at scale, centralizes compliance settings management, inventories network assets, protects against corporate data leakage, provides health reporting, enables safe self service, and offers a common control mechanism for managing mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.
DoubleTake/Carbonite Software offers a selection of products intended to provide small companies a range of cost-effective alternatives for backing up and restoring vital applications such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth backgrounds incorporating DoubleTake/Carbonite products into small company information systems to create an advanced state of availability and business continuity readiness at a budget-friendly price.
System Center 2016 and SSRS Reporting Remote Technical Support
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer companies of all sizes advanced remote or onsite consulting services for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or onsite technical support to assist you to remediate serious issues detected by System Center 2012 Operations Manager.
Progent applies no initialization charge and asks no retainer for support services provided during normal business hours. Progent's small granularity avoids large invoices for fast solutions so you won't be forced to allow simple problems to stay unaddressed.
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Progent can supply small businesses with an information management expert who can act as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to enhance business operations so they match better with your corporate objectives. Your business can create and install a well thought out information technology plan without incurring the expense of a full-time senior IT executive.
Progent’s Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your business network from attack by outside and inside threats. Forefront Threat Management Gateway and ISA Server provide deep inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these products to detect many threats that can get by ordinary firewalls. The combined firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through experienced planning and deployment of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help your company to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Microsoft-certified engineers can deliver low-cost online and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email system, train your IT staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide continuing management services and technical support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Windows Enterprise Directory requires extensive hands-on experience to configure efficiently across an enterprise. Progent’s Microsoft Certified consultants are experts in designing, integrating, and supporting complex Microsoft Enterprise AD projects. Progent’s areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory systems, and fixing failed configurations of Active Directory and AD-associated applications.
Progent's Microsoft-certified consultants offer online or in-person support to help businesses of any size to plan, deploy, administer, and repair a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from a different backup system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging problems, or full project management services. Progent's consultants can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.