NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for legal workflows. Progent offers remote guidance from NetDocuments experts to help legal departments and law firms to plan, deploy, manage, optimize, or troubleshoot a document management system (DMS) environment powered by NetDocs.
Progent's ransomware consultants can help you to evaluate your ransomware defenses, remotely monitor and guard your network, help with settlement negotiations with a threat actor, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent's consultants offer Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom education. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent can also assist your business with Apple iPhone integration and Apple iPad management, or moving to Apple's iCloud. For computer networks based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, integrating and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your organization's objectives.
Forefront Threat Management Gateway is based on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered web gateway that acts as a single-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security reporting capabilities, allows customized reporting powered by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified consultants can help you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008, AD, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to half of the time wasted searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.
Progent offers one-on-one training customized for people who wish to broaden their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar training for Mac applications.
Progent's Microsoft certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important applications quickly and reliably to specified workers, lower product costs and stay compliant by determining patterns of usage, enhance Windows protection by improving your knowledge of weak points and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or location, and lower operational expenses by fully exploiting the administrative functions incorporated into Windows. Progent's SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and hardware inventory.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent's Microsoft-certified consultants offer affordable remote support and programming services to assist you to plan, deploy, administer, and maintain SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management tools, blogs, data marts, business analytics, enterprise-wide search, workflows, and other tools to support and enhance collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with third-party databases as well as with Microsoft's popular desktop applications like Office Excel, Word, PowerPoint, and Project. Progent can help your business to migrate from previous versions of SharePoint or move a mix of web technologies into a consolidated and easily managed SharePoint 2010 environment.
Progent offers affordable remote access to consultants skilled in a broad range of products and services that deliver solutions for backing up Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent offers consulting support for all major data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can help you to deploy, enhance, or maintain backup/restore systems for a variety of architectures including on-premises, remote, cloud-based, or hybrid.
Progent's wireless engineers can help small businesses plan, choose, evaluate, deploy and maintain protected building-to-building wireless bridges that integrate transparently into your existing network while offering a level of protection that equals or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and deploy the wireless link technology that match your business needs.
For companies that have a mix of Apple Mac and Windows computers, there are two popular alternatives for running Microsoft Windows-only applications on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a remote Microsoft Windows-powered computer to use Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on a Mac system so that you can use Windows programs locally. Progent's Mac technology support experts can help you to maintain these products for running Microsoft Windows applications on your Apple Macs and can in addition help you to evaluate and install other products for Microsoft Windows PC simulation.
Top Cisco Certified Voice Professional (CCVP) Consultant Services CCSP Manage
Progent offers clients access to engineers who have earned some of the computer industry's most prized certifications. Progent thinks that clients have the right to know that their IT service providers have accredited testing plus extensive practical field experience so that Progent's clients can engage Progent's support with trust. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially superior vendor support than is available to non-certified service providers, enabling Progent to offer customers a better class of IT service. In addition, recognized certifications such as CISA or ISSAP for IT security can help corporate clients to show compliance with regulatory demands by engaging the services of recognized IT experts.
Progent offers two low-cost service bundles intended to enable small businesses to receive an impartial security evaluation from a premier security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from an authorized machine inside your company firewall to evaluate vulnerabilities to inside threats. The two security inventory services are set up and executed from a secured external site.
Progent's ProSight Virtual hosting services offer small and midsize businesses a variety of advantages such as reduced capital expenditures, savings on operational expense, better executive focus, world-class protection, greater availability, and business continuity.
Progent's qualified security and compliance engineers can run cybersecurity evaluations of enterprise-wide security to validate your company's cybersecurity profile adherence to important industry cybersecurity standards. Progent offers subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and targeted cybersecurity evaluations for specific areas of cybersecurity like endpoints or ransomware-safe backups. Progent's certified security engineers can also carry out extensive information security audits to evaluate your company's compliance with recognized international security standards such as FISMA, NIST, and ISO 17799.
Support Outsourcing System Center 2016 and SQL Server
Progent's Microsoft and Cisco certified experts provide three ways to help mid-size and large companies develop a cost-effective and successful in-house Computer Support Help Desk. Progent's help desk consulting services include ROI analysis, process analysis and enhancement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Evaluation and Deployment Support Services help companies analyze the numerous high-quality Help Desk application programs on the market and determine what packages might be excessively expensive, lack key features, or align badly with your company's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for occasional tasks or to substitute for absent or indisposed personnel.
Global Information Assurance Certification was founded in 1999 to validate the skill of computer security professionals. GIAC accreditations are recognized by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services addressed under GIAC accreditation such as evaluating network security mechanisms, security incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified experts have two decades of background providing e-mail and unified email/telephony solutions for companies. Progent provides economical Microsoft Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
If your company operates a UNIX, Linux, or Sun Solaris network or a multi-OS computer system, Progent's CISM and ISSAP-certified consultants can help your entire organization in a wide array of security areas such as security management practices, security design and models, connection management systems and methodology, applications development security, operations security, physical security, telecommunications, network and web security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the basic competencies and international standards of performance that network security professionals are required to master. These certification provide executive management the assurance that those who have earned their CISA or CISSP certification have the experience and knowledge to deliver world-class security support and engineering services.
SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, reducing the complexity of creating, deploying, managing, and using company information and database applications on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent can help you in all facets of your upgrade to Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
System Center 2016 Configuration Manager Online Consulting
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of thorough testing and extensive experience with network security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-premier security experts can help your company with all aspects of secure network architecture.
Progent's professionals provide experience in a variety of disciplines relevant to mobile networking such as network topology, Activesync, wireless protection, wireless email, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified experts can save your company time and money by using their wireless expertise to help you select and integrate wireless networking solutions that make sense for your company. Progent can also optimize your IT architecture so that wireless PDAs work better.
Citrix has developed a comprehensive line of products that deliver enterprise-class manageability, scalability, and performance for virtualizing servers and for server-based distribution of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the strategic advantages of Citrix virtualization products and help you plan, validate, deploy, optimize, and maintain Citrix virtualization platforms.
Progent's IT outsourcing packages offer budget-friendly network consulting for small businesses. Whether it includes designing network infrastructure, creating an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and minimize risks, permitting network support budgets to grow in a more linear and controlled manner than is feasible by assembling a bulky, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system foundation for your vital applications based on Microsoft Windows.
Cisco's Firepower NGFWs Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you enhance Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
Progent can assist businesses of any size to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and local applications and network infrastructure and make sure you sidestep the typical errors small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN connections and to integrate iPhones and iPads and Android handhelds.
Progent's certified database application developers offer businesses of any size remote DBA and programming services for leading database platforms including MS SQL Server, Oracle, MySQL, and Office Access. Consulting services offered by Progent include installation and integration, database design and coding, management services, replication and synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore options, problem solving, and webinar training.
System Center 2016 and Hyper-V Integration Consulting Services
Nagios and MRTG are powerful, license-free monitoring tools that operate under the Linux OS and can be deployed to monitor UNIX environments, Windows networks, or multi-OS situations in which the Linux OS and Windows run side by side. Nagios lets network managers to track system services including SMTP, HTTP, FTP, and NNTP. MRTG lets you graph the traffic in and out of SNMP network appliances such as processors, routers, and switches. Progent's system monitoring experts can help you utilize both these utilities to streamline and troubleshoot your network.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for information systems with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer can help your small company plan and implement an installation of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your productivity.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable customer interactions. Built-in Sales and Customer Service modules allow in-house staff to share information to help promote sales success and deliver consistent, efficient customer service. Progent can configure the optimal server and communications environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can show you how to integrate Microsoft CRM with your marketing or customer support databases.
Exchange 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These improvements favorably impact key facets of IT like ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, design a cost-effective validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote consulting and support and management for Exchange Server 2013.
Progent's Cisco Catalyst 9100 Series 802.11ax Access Point consultants can provide affordable online and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Progent has created several security packages intended to provide larger enterprises an objective and thorough network security audit from a group of premier security consultants. All Progent's network security evaluation packages feature a suite of procedures like network scans from inside and from outside your company security perimeter, professional interpretation of results by accredited security consultants, creation of a report documenting the findings, plus a live concise executive summary and an in-depth interactive outbrief for in-house IT managers.
Progent can provide expert remote consulting support to help businesses integrate their information networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your IT team to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that combine local resources as well as cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of public cloud integration support services such as Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 20 years of background delivering advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects on schedule and within your budget.
Progent's webinar training classes offer small businesses the cost savings, ease, and flexibility of online learning plus the effective training methods of expert instructors who use the latest technology to emulate live, participatory classrooms. Progent offers webinar training for key desktop applications including elements of Microsoft Office suite such as Office Excel, Word, Publisher, and Visio: MS Dynamics business accounting and analytics products such as Microsoft Dynamics GP; as well as additional leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and switches. Ubiquiti UniFi appliances installed on multiple sites with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the skills of veteran Wi-Fi professionals who can help your organization to determine the benefits of Ubiquiti's UniFi products for your environment and help you to design, install, manage, and troubleshoot your UniFi ecosystem.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that manages all aspects of remote Level 1 desktop technical support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Support services are provided at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve challenging problems.
Progent offers nationwide remote phone support and consulting services for businesses that run Apple Mac OS X networks or whose information systems feature a mix of macOS and Mac OS X with Microsoft technology. Progent's consultants offer Mac users a range of IT services including desktop support, migration to the latest edition of Mac OS X from legacy editions of Apple macOS and OS X, plus expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or migrating to iCloud. Remote network consulting provides maximum leverage for your IT budget by protecting user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support tools and experienced technicians and consultants combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In most of cases your network issues can be remediated by telephone or via a combination of telephone help and remote connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISA certified security specialists to assist you with the toughest system issues.
Cisco's Small Business series of APs are Linux-based units intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants can provide online or on-premises integration and troubleshooting support to assist your organization to design, implement, upgrade, optimize, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.
Cisco's PIX Series firewalls have reached end of life and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can also help you assess whether to migrate to next generation firewall products available from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective upgrade to Cisco ASA 5500-X firewalls based on industry best practices.
Progent's Citrix-accredited consultants can help you to understand the business benefits of XenServer and additional Citrix platforms, and can help your IT organization to plan, test, implement, troubleshoot, and support a XenServer installation. Progent can also analyze your current XenServer deployment and help you to optimize resource utilization, performance, protection, uptime, and disaster recovery.
Progent's Cisco CCIE-certified networking experts have extensive experience assisting Internet Service Providers to design, deploy, administer, optimize, and troubleshoot fault-tolerant, scalable connectivity solutions suitable for public networks.
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Progent can provide comprehensive support for each step of your Exchange 2010 migration including outsourced or co-sourced project management, site readiness preparation, project design and documentation, cost estimates of new software licenses and hardware needed, suggested sourcing, pilot verification at client site or at Progent's testing facility, managing temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the old system, and webinar training for customer's IT staff and users.
Progent's Microsoft certified consultants offer small and medium sized companies consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can protect your business network from attack by external and inside threats. Forefront TMG and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these products to uncover many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through experienced planning and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist your company to deploy Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and expandability and is in addition simple to transfer to any data center. Progent's Private Cloud Hosting options are built upon mature virtualization architectures that allow small companies with multi- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor flexibility.
Progent can help your IT team to design and administer hybrid environments that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid topologies that combine on-premises IT assets along with one or more public cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services such as Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.
Stealth penetration testing is a key component of any overall network security plan. Progent's security experts can run extensive intrusion checks without the knowledge of your organization's in-house IT resources. Stealth penetration checking shows whether current security monitoring systems such as intrusion detection alerts and event log analysis are properly configured and consistently monitored. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware.
Progent's Data Center consultants can help you select high availability data centers that match the particular requirements of your business. Fault tolerant off-site data centers are particularly attractive to small companies because of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an on-site data center with even a minimum level of fault tolerance is too costly for most small organizations. Progent can show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by offering a full array of engineering and maintenance services.
Progent offers nationwide urgent technical support and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems include a mix of UNIX/Linux and Microsoft Windows technology. Online IT help provides maximum return for your IT dollar by extending client productivity and limiting the time charged for computer repair services. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve most network problems without wasting time and expense by going to your site. In the vast majority of situations your network problems can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the toughest network issues.
If your office network combines Solaris platforms with Microsoft Windows, Progent can help you to integrate your servers into a unified environment that allows all your operating systems to run side by side for simple management, transparent information exchange, high dependability, superior performance, and tight protection. Progent's Solaris and Microsoft Windows coexistence support services feature IT infrastructure integration and service, support for Windows services for UNIX, online network monitoring and administration, remote network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create test systems and migration plans, tune your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, develop a corporate-wide security plan, streamline IT management, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
The Help Desk support delivery model used by Progent's Technical Response Center gives small organizations an affordable alternative to dependence on freelance service individuals by offering broad technical knowledge accessible to multiple support groups, optional 24x7 availability of urgent help, fast escalation to world-class engineers for handling even the most intractable issues, service consistency and dependability, quick follow through enforced by seasoned IT service administrators, a selection of easy-to-use techniques for requesting service tasks, and a high level of process visibility made possible by ticket updates and available via a web-based portal.
24x7 System Center 2016 and NetApp Integration Online Support
Progent's Symantec consultants can assist you to support legacy Symantec firewall and VPN products such as the Raptor and VelociRaptor line or show you how to migrate to current firewall technology. Progent can also help you create and execute a comprehensive security strategy that can include firewall and VPN appliances and utilities, managed security and virus defense services, server and application monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single source for on-going network help, administration, education, and security consulting.
Progent has two decades of experience helping small and medium-size companies to plan, install, tune, manage, and debug information networks that support a remote workforce.
System Center 2016 Operations Manager Support and Integration
Microsoft Certified Systems Engineer (MCSE) Systems Engineer IT Consultants GSNA
Progent offers customers the services of consultants who have earned some of the computer industry's most prized certifications. Progent believes that clients have the right to be sure that their computer service professionals have accredited training plus extensive practical experience so that Progent's customers can use Progent's support with trust. In many cases, vendor certifications such as the CCIE confers priority for significantly better vendor support than is offered to non-certified consultants, enabling Progent to offer customers a better class of IT support. In addition, major credentials such as CISA or ISSAP for IT security can help corporate customers to show compliance with regulatory requirements by using the assistance of recognized IT professionals.
Progent's Microsoft-certified IT experts offer Windows Server 2016 migration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can help you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus multi-domain clusters.
Progent can assist your business to design and implement an efficient transition from a UNIX-based IT system to a network powered by Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development experts can show you how to guard your information and reduce business disruption by developing an effective transition strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows migration consulting expertise available from Progent include evaluation of existing infrastructure, migration planning and validation, Microsoft Exchange migration support, information and application migration, and server and storage system migration and economization.
Microsoft Communications Server delivers IM and presence in a scalable, enterprise-grade package featuring advanced security, transparent integration with other Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows cost savings and improved operational efficiencies, enhanced individual output, and better intellectual property security. MS Office Communications Server 2007 has been superseded by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts offer online and on-premises support and mediation services for your Office Communications Server deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient migration that will add business value to your IT system
Progent's certified Windows 2000 consulting staff can help you optimize the capability of your existing Windows 2K Servers and can streamline system management, offer tech support and troubleshooting, and strengthen security. Progent can also show you how to design, rationalize, and implement a plan to migrate from Windows Server 2000 to Windows 2003 Server. Progent is expert in setting up test programs to reduce the technical risk involved with moving to Windows Server 2003 by identifying potential hardware and software compatibility issues.
Progent's private cloud hosting enables small and midsize organizations to run key applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate large capital costs for the purchase, upkeep, and management of network hardware and facilities while achieving world-class levels of network reliability and security.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their scope, Progent can concentrate on delivering high-value services where Progent faces few competitors. Small companies who work with trusted independent consultants or who employ in-house support staffs benefit when Progent passes on information about new technology and tested methodologies to make their IT environments more robust, secure, and productive.
Progent has 20 years of background helping small and mid-size organizations to design, deploy, tune, manage, and troubleshoot information networks that incorporate a remote workforce.
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your company to move from an earlier edition of SCVMM or from a third-party management system, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you get the highest possible business value.
For desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist your company to plan a XenDesktop solution that improves the strategic value of your information system; integrate XenDesktop technology with your physical and virtual servers, user computers, and peripherals; upgrade your older virtual desktop software to current versions of XenDesktop; and deliver comprehensive online technical support. Progent can also instruct your network managers to follow best practices to manage XenDesktop effectively.
The complexity and integration requirements of Microsoft Windows Servers requires a network consulting firm with practical expertise and broad familiarity with designing and integrating seamless, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic objectives. Progent's consulting support can assist you with planning, deploying, administering, and troubleshooting Windows Server systems that maximize the productivity of your IT system. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.