Microsoft-certified Consultants
Microsoft Teams:
Planning, Deployment, Troubleshooting
Microsoft Teams works on top of Microsoft 365 and connects with third-party cloud services to provide group communications and collaboration. Designed as the successor to Microsoft's Skype for Business Online, Microsoft Teams provides a single interface for chat, voice/video conferencing with screen sharing, calling, cloud voicemail, group mailboxes, as well as document and app sharing. Teams is fully integrated with Office/Microsoft 365 and relies on Exchange Online and SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly Azure Active Directory (AAD)) for opening up its complete set of capabilities. Your company can run Microsoft Teams only or you can deploy a hybrid architecture that supports Teams in conjunction with self-hosted Microsoft Skype for Business Server.
Progent's Microsoft Teams experts offer online and onsite expertise to assist companies of any size to evaluate the business benefits of Teams, plan and implement a cost effective upgrade to Teams from Microsoft Skype for Business or Microsoft Lync Server, and tune or debug a Microsoft Teams environment. Progent can assist your organization to configure and support a cloud-only communications ecosystem powered by Teams, and Progent's Skype for Business Server experts can help your organization to create a hybrid deployment that combines Teams with your on-premises Skype for Business Server system. Progent can assist you to integrate Microsoft Teams with Microsoft 365 Exchange Online, Microsoft SharePoint Online, and Microsoft 365 apps as well as with your in-house PBX, your PSTN connection. gateway, and conference room telephony equipment.
Progent's Cisco-certified network infrastructure consultants are available to assist your business to plan and configure a robust network topology for Microsoft Teams, and Progent's certified network security experts can assist your organization to plan enterprise-wide communications security policies based on leading. Progent's specialists can troubleshoot stubborn IT road blocks or provide end-to-end project management or co-management services to ensure that your Microsoft Teams installation is carried out on time and on budget.
Major Capabilities of Microsoft Teams
Microsoft Teams combines real-time chat messaging, conferencing, IP calling, document collaboration, app sharing, and cloud storage into a unified client experience. Microsoft Teams is regularly updated and has achieved or surpassed feature parity with Microsoft Skype for Business in all essential capabilities. Microsoft Teams also offers substantial improvements in scale, messaging, integration with Microsoft 365, and other aspects of collaboration. Also, Microsoft Teams introduces the concepts of Teams and Channels to make it easier to collaborate on initiatives, have group discussions, share documents and applications, and conduct conferences.
Teams and Channels
Teams and channels are defining structures in Microsoft Teams for promoting collaboration and sharing information. A team is a group of users from within and outside your company who can interact with one another in a positive manner via conferencing and by exchanging messages, documents, and applications. Teams can reflect departments, offices, company initiatives, mutual enthusiasms, or anything else that can benefit from a modern collaboration platform. Whenever you define a team you start a Office/Microsoft 365 group, a SharePoint Online web site and document library, an Exchange Online group mailbox and calendar, a OneNote notebook, and a persistent chat workspace. If you make a team from a current Office/Microsoft 365 group, that group's participants, SharePoint Online web site, mailbox, and OneNote team notebook are all added to Microsoft Teams. A team can be open or private and can have up to 10,000 participants.
Channels are chat-based workspaces within a team. Each channel other than the default General channel is dedicated to a theme you define. All conversations, document sharing, and conferences for a given topic take place within the appropriate channel. Channels can be available to all team participants or limited to a portion of the team. Permitted team members can enhance a channel by inserting apps that be tabs, connectors, and bots. Files shared within a channel via the Files tab are located on a SharePoint Online document collection. Managers can define policies to permit or block apps and services for a channel. Meetings occurring in a channel can feature digital whiteboards, notes, and chat. Integration with Microsoft Stream allows meetings to be recorded, saved, and played back.
Integration with Office/Microsoft 365
The Microsoft Teams client interface works in conjunction with Microsoft 365 apps to deliver a modern collaboration solution. In addition, Teams connectors make it possible for your organization to integrate Microsoft Teams with third-party apps including Twitter (X), Facebook, YouTube, Google Analytics, Jira, and UPS Bot.
Samples of the integration of Microsoft Teams with Office/Microsoft 365 include:
- Exchange Online and Outlook provide email and calendar functions. You can set up and attend conferences through either Outlook or Teams. Chat and channel messages are held in Exchange for strong security. You can also set up enterprise-class security and data loss protection (DLP) for en-route email and attachments.
- SharePoint Online support allows you to build communication and news sites. A wide range of options for managing permissions enable secure document sharing in the Azure cloud.
- OneDrive for Business supports cloud storage of private files or documents shared in Teams chat, synchronizes document updates made when users are offline, and supports co-editing. Additional file storage services you can add to Teams channels include Dropbox, ShareFile and Google Drive.
- Microsoft Entra ID (formerly ADD) is used by Microsoft Teams to provide Single Sign On with Microsoft 365 applications, multi-factor authentication (MFA) for advanced data security, and conditional access rights based on group, geographic location, and device status.
Microsoft Teams Premium is an add-on product that allows Teams to be Teams more personalized, intelligent, protected, manageable, and scalable. The rich features available with Teams Premium offer substantial improvements to vital areas supported by Teams such as meetings, webinars, town halls, collaboration, security, AI-assisted meeting recaps, and virtual appointments. To access Teams Premium, users must subscribe to Microsoft 365 Teams plus an additional subscription to Teams Premium. Progent can assist you to design, implement, and tune your Teams Premium installation so your organization can extract maximum business value from this potent, AI-powered product.
Ways Progent Can Assist Your Business to Upgrade to Microsoft Teams from Skype for Business or Lync
Teams takes the place of Skype for Business Online as Microsoft's flagship cloud platform for unified communications and collaboration. Companies currently relying on Skype for Business or Lync Server should prepare for the transition to Teams.
Progent can provide as-needed expertise in the broad range of technologies needed to maximize the ROI of your Teams deployment. Progent can provide the support of Skype for Business Online consulting experts and Lync specialists to assist your organization to stage your legacy collaboration environment for upgrading to Microsoft Teams. Progent's Exchange specialists, SharePoint Online consulting experts, and Microsoft 365 experts can assist your organization to combine Microsoft Teams with familiar productivity applications. Progent's telephony integration consulting experts can help your business to integrate your phone system to Teams.
Progent offers remote or on-premises expertise to help you to overcome stubborn technical issues or Progent can deliver comprehensive project management outsourcing services to you to plan and implement your upgrade to Microsoft Teams
Progent's consulting support for assisting your business to migrate to Teams include:
- Help you to determine your goals for your Teams deployment
- Review your existing IT assets and call out any new requirements for rolling out Teams
- Verify that all users have correct licenses for Microsoft 365 apps
- Provide guidance for selecting a collaboration architecture that uses Microsoft Teams only or a hybrid deployment that integrates Microsoft Teams with on-premises Skype for Business Server
- Set up a supported SBC with SIP trunking and PSTN lines to connect your existing phone environment with Teams
- Review and revise current Dial Plans for operation with Microsoft Teams
- Establish secure access and efficient workflows for telecommuters and mobile users
- Create a security strategy that meets your company standards and regulatory requirements
- Plan and validate a cost-effective, phased upgrade procedure
- Set up a temporary or long-term hybrid deployment that allows concurrency between Teams and on-premises Skype for Business Server
- Set up Microsoft Entra sync (formerly Azure Active Directory sync), SharePoint Online, Exchange Online, and OneDrive for Business
- Upload data from a on-prem SharePoint implementation
- Configure Microsoft Entra ID (formerly Azure AD) Premium P1 and Active Directory Federation Services (ADFS)
- Set up Microsoft Entra Connect (formerly Azure Active Directory Connect) with writeback for hybrid Exchange Server environments
- Set up, install, and manage Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide mobile computing support by providing Apple iPhone and iPad management and Android phone and tablet integration services
- Deploy management tools including Microsoft Teams Admin Center, Microsoft Entra (formerly Azure Active Directory) Admin Center, and Microsoft 365 Security and Compliance Center
- Integrate the Microsoft Teams Premium add-on to enhance the feature set of Microsoft 365 Teams
- Deliver group and one-on-one remote education
- Deliver ongoing guidance, programming, and troubleshooting services
Call or Email Progent for Teams Consulting Services
To learn more about Progent's upgrade services for Teams, call
An index of content::
Live Communications Server 2007 Consultant Services
Live Communications Server Troubleshooting
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, world-class package featuring advanced protection, transparent integration with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. The product allows cost savings and elevated business efficiencies, enhanced worker output, and stronger IP protection. MS Communications Server has been superseded by Lync, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications experts offer remote and onsite support and mediation help for your Office Communications Server 2007 deployment and can assist your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to design and execute an efficient migration that will add business value to your information network
Aironet Outdoor Wi-Fi Access Point Engineer
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Progent's Cisco CCIE Wi-Fi infrastructure consultants can provide online or on-premises integration and troubleshooting support to help you to plan, implement, update, optimize, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also offers affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless access points to accommodate your unique office layout, building structure, and anticipated network traffic.
Windows Server 2022 Windows Admin Center Professionals
Microsoft Windows Server 2022 Hybrid Configuration Online Support Services
Progent's Microsoft-certified Windows Server 2022 consultants can help your company to plan and implement an efficient migration to Windows Server 2022 using an on-premises system architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
SCVMM 2012 Virtual Switch Support and Setup
24/7 Expert Microsoft Certified SCVMM 2012 Live Migration Online Consulting
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to move from an earlier release of SCVMM or from another management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.
macOS Lion Networking Information Technology Consulting
Computer Engineer macOS and Cisco
Progent's Apple Mac networking engineers can help you with a wide array of system foundation areas including system architecture, off-site and mobile access, internetwork communication, security, and new technologies including VoIP and high-speed wireless connectivity. For business networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the complexity of planning, configuring, and supporting a network infrastructure that is robust, secure, productive and supportive of your business objectives. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
24-Hour Network Consulting Citrix XenServer Security
24/7/365 ProSight Phishing Protection Specialists
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools incorporated within one agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.
Symantec Firewall Consultants
Symantec Raptor Security Companies
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances including the Symantec Raptor and VelociRaptor family or show you how to migrate to newer firewall/VPN solutions. Progent can also help you create and execute a comprehensive security strategy that can include firewall and VPN devices and software, managed security and network protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network help, administration, training, and security consulting.
Delaware Technical Consulting
Small Business Specialist Nationwide Remote
Progent's Technical Response Center (TRC) provides low-cost national after-hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 telephone help and remote direct computer access to isolate and repair network problems quickly and affordably.
24x7 Hornetsecurity Altaro 365 Total Teams Chat Backup Onsite Technical Support
Hornetsecurity Altaro 365 Total SharePoint Backup Computer Consultant
Progent is a certified Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
Microsoft Expert Technology Consulting Services SCCM 2012 Asset Inventory
SCCM 2012 Windows 2010 Provisioning Professionals
Progent can assist your organization to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older device management solution or help you to enhance your existing SCCM 2012 environment to support your changing business requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
Emergency Technology Consulting Double-Take Replication
Double-Take Software Availability Configuration
DoubleTake/Carbonite Software offers a family of tools intended to provide small and midsize businesses a range of cost-effective alternatives for replicating and recovering vital applications such as Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progent's disaster recovery planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small business IT networks to create an advanced level of availability and business continuity capability at an affordable price.
Office Word 2013 Technology Professional
Office Word VBA Programming Firm
Progent's certified Office Word and Microsoft 365 Word consultants offer a wide selection of economical remote support services to assist you to manage and troubleshoot your current Microsoft Office Word environment or help you to move to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility problems between different versions of Office Word, integrating Office Word with different Microsoft Office apps such as Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and online training customized for your special requirements.
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