Microsoft Teams ConsultingMicrosoft Teams operates on top of Office/Microsoft 365 and connects with a variety of cloud services to deliver group communications and cooperation. Designed as the replacement for Skype for Business Online, Teams offers a unified interface for messaging, voice/video meetings with screen sharing, IP calling, cloud-hosted voicemail, group mailboxes, as well as document and app sharing. Microsoft Teams is fully integrated with Microsoft 365 and relies on Microsoft Exchange and SharePoint Online, OneDrive for Business, and Azure Active Directory for delivering its complete set of capabilities. Your organization can use Microsoft Teams exclusively or you can configure a hybrid network model that combines Microsoft Teams alongside self-hosted Skype for Business Server.

Progent's Teams specialists can deliver remote and onsite expertise to help organizations of all sizes to understand the business benefits of Teams, design and carry out a cost effective migration to Microsoft Teams from Skype for Business or Microsoft Lync Server, and tune or debug a Teams environment. Progent can assist you to install and manage a cloud-centric communications ecosystem powered by Microsoft Teams, and Progent's Skype for Business Server specialists can assist your organization to integrate a hybrid solution that combines Microsoft Teams with your self-hosted Skype for Business Server ecosystem. Progent can help your company to integrate Teams with Microsoft 365 Exchange Online, Microsoft SharePoint Online, and Office/Microsoft 365 apps as well as with your in-house PBX, your PSTN connection. gateway, and in-room telephony equipment.

Progent's Cisco CCIE network infrastructure specialists can help your business to design and implement a reliable network topology for Microsoft Teams, and Progent's certified information security and compliance experts can assist your organization to define communications security policies following leading. Progent's specialists can troubleshoot occasional technical road blocks or provide comprehensive project management services to make sure that your Teams initiative is carried out on schedule and on budget.

Major Capabilities of Microsoft Teams
Microsoft Teams combines real-time chat messaging, meetings, IP calling, document co-editing, app integration, and file storage into one user experience. Microsoft Teams is continually enhanced and has achieved feature parity with Skype for Business in all essential capabilities. Microsoft Teams also offers substantial improvements in expandability, chat, operation with Office/Microsoft 365, and other aspects of collaboration. Also, Teams introduces the structures of Teams and Channels to make it simpler to work together on projects, have real-time chats, share documents and applications, and stage conferences.

Teams and Channels
Teams and channels are key features of Microsoft Teams for enabling collaboration and sharing information. A team is a group of users from within and outside your organization who can collaborate with one another in a productive manner via meetings and by exchanging discussions, files, and applications. Teams can reflect departments, office locations, projects, mutual enthusiasms, or anything else that can benefit from a modern collaboration platform. Whenever you establish a team you start a Office/Microsoft 365 group, a SharePoint Online web site and document library, an Exchange Online group mailbox/calendar, a OneNote team notebook, and a persistent chat workspace. If you create a team from a current Microsoft 365 group, that group's participants, SharePoint Online web site, mailbox, and OneNote team notebook are all added to Teams. A team can be public or private and can include as many as 10,000 members.

Teams Integration Consultants

Teams is organized around the idea of teams and channels

Channels are chat-based workspaces within a team. Every channel except the default General channel is concerned with a theme you define. All conversations, document sharing, and conferences for a given theme occur inside the appropriate channel. Channels can be available to all team participants or limited to a defined subset of the team. Permitted team participants can expand a channel by inserting apps that include tabs, connectors, and bots. Any files shared on a channel using the Files tab are located on a SharePoint Online document collection. Administrators can define policies to permit or reject apps for a channel. Conferences occurring within a channel can feature shared digital whiteboards, notes, and messages. Incorporation of Microsoft Stream makes it possible for conferences to be recorded, saved, and played back.

Microsoft Teams Channels Specialists

Channels provide shared workspaces within a team

Compatibility with Office/Microsoft 365 Services
The Microsoft Teams client interface works in conjunction with Office/Microsoft 365 productivity apps and services to deliver a cohesive real-time collaboration ecosystem. Also, Teams connectors enable you to expand Teams with outside apps including Facebook, YouTube, Trello, and MailChimp.

Teams Architecture Consultants

Teams integrates with SharePoint Online, Exchange Online and OneDrive for Business

Examples of the integration of Microsoft Teams with Office/Microsoft 365 applications include:

  • Exchange Online and Microsoft Outlook support group email and calendar functions. You can schedule and participate in conferences via either Outlook or Teams. Chat and channel messages are held in Exchange for strong information security. You can also set up enterprise-class security and data loss protection (DLP) for in-transit email and file attachments.
  • SharePoint Online support enables you to create discussion and news sites. A wide range of options for assigning permissions enable secure file sharing in the Azure cloud.
  • Microsoft OneDrive for Business allows cloud storage of private files or files shared in Teams chat, synchronizes file edits made while unconnected to the Internet, and supports simultaneous editing. Third-party file storage providers you can append to channels include Dropbox, Box, ShareFile and Google Drive.
  • Azure Active Directory (ADD) is used by Teams to provide Single Sign On (SSO) with Microsoft 365, MFA for advanced security, and conditional access based on group, geographic location, and device state.
How Progent Can Assist You to Upgrade to Teams from Skype for Business
Microsoft Teams succeeds Skype for Business Online as Microsoft's primary cloud service for unified collaboration. Organizations now relying on Microsoft Skype for Business or Lync should prepare for the upgrade to Microsoft Teams.

Progent offers as-needed expertise in the broad array of IT disciplines required to maximize the ROI of your Microsoft Teams deployment. Progent can provide the support of Skype for Business consultants and Lync Server experts to help you to prepare your current system for upgrading to Microsoft Teams. Progent's Exchange Online consulting experts, SharePoint Online consultants, and Office/Microsoft 365 consultants can help your organization to combine Microsoft Teams with your favorite cloud apps. Progent's phone system infrastructure consultants can help you to connect your phone environment to Teams.

Progent offers online or on-premises expertise to help you to overcome stubborn IT obstacles or Progent can provide comprehensive project management outsourcing and co-sourcing expertise to your business to design and carry out a smooth upgrade to Microsoft Teams

Progent's consulting support for helping your organization to upgrade to Microsoft Teams include:

  • Help you to define your objectives for your Microsoft Teams environment
  • Inventory your existing IT assets and call out any new requirements for rolling out Teams
  • Check that all workers have correct licenses for Office/Microsoft 365 services
  • Provide advice for choosing a collaboration architecture that uses Microsoft Teams only or a hybrid model that integrates Microsoft Teams with self-hosted Skype for Business Server
  • Configure a supported session border controller with SIP trunking and PSTN lines to connect your existing phone environment with Microsoft Teams
  • Review and revise existing Dial Plans for operation with Microsoft Teams
  • Establish connectivity and efficient workflows for at-home workers and mobile users
  • Establish a security plan that meets your company standards and regulatory mandates
  • Design and validate a cost-effective, non-disruptive migration process
  • Set up an intermediate or permanent hybrid implementation that allows concurrency between Microsoft Teams and self-hosted Skype for Business Server
  • Set up Azure Active Directory sync, SharePoint and Exchange Online, and OneDrive for Business
  • Upload data from a on-premises SharePoint implementation
  • Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
  • Configure AAD Connect with writeback for hybrid Exchange environments
  • Configure, deploy, and manage Microsoft 365 workloads
  • Deal with DNS and certificate issues
  • Provide BYOD support by offering iOS integration and Android phone and tablet management
  • Set up management utilities such as Microsoft Teams Admin Center, Azure Active Directory Admin Center, and Microsoft 365 Security and Compliance Center
  • Deliver group and one-on-one remote education
  • Provide as needed consulting, development, and troubleshooting services
Progent's Cisco-certified network experts can help your organization to set up your network infrastructure to deliver the capacity and availability required for your Microsoft Teams solution. Progent also offers Cisco Unified Communications integration services to connect Microsoft Teams with Cisco IP voice/video conferencing systems. Progent's certified network security consultants can help your organization to define policies for your Microsoft Teams deployment following industry best practices. Progent's disaster recovery consulting experts can assist you to build resilience into your phone system.

Call or Email Progent for Microsoft Teams Support
To learn more about Progent's migration support for Teams, phone 1-800-993-9400 or refer to Contact Progent.