Teams ExpertiseMicrosoft Teams works in conjunction with Microsoft 365 and integrates with third-party cloud services to deliver real-time conversation and cooperation. Designed as the successor to Microsoft's Skype for Business Online, Microsoft Teams offers a single platform for chat, audio/video meetings with shared screens and white boards, calling, cloud-hosted voicemail, group mailboxes, as well as file and app sharing. Microsoft Teams is fully integrated with Office/Microsoft 365 and depends on Microsoft Exchange Online and SharePoint Online, OneDrive for Business, and Azure Active Directory for opening up its full set of capabilities. Your organization can use Teams exclusively or you can configure a hybrid network model that supports Microsoft Teams in conjunction with self-hosted Skype for Business Server.

Progent's Teams experts offer online and on-premises support to help organizations of any size to assess the business benefits of Microsoft Teams, plan and implement a cost effective upgrade to Teams from Microsoft Skype for Business or Lync, and tune or debug a Microsoft Teams deployment. Progent can assist your organization to configure and support a cloud-only communications system based on Microsoft Teams, and Progent's Skype for Business Server consulting experts can assist your organization to integrate a hybrid deployment that seamlessly combines Teams with your self-hosted Skype for Business Server ecosystem. Progent's consultants can assist your company to integrate Teams with Microsoft 365 Exchange Online, SharePoint Online, and Microsoft 365 applications as well as with your in-house PBX system, your PSTN connection. gateway, and conference room telephony equipment.

Progent's Cisco-certified network infrastructure consultants can help you to plan and implement a reliable network architecture for Microsoft Teams, and Progent's information security and compliance consultants can help your company to plan enterprise-wide communications security policies following industry best practices. Progent's experts can guide you through occasional IT road blocks or deliver end-to-end project management services to make sure that your Microsoft Teams deployment is successfully carried out on schedule and within budget.

Key Features of Teams
Microsoft Teams combines messaging, meetings, calling, document co-editing, app integration, and file storage into a single client interface. Teams is regularly updated and has achieved feature equivalence with Microsoft Skype for Business in all key functions. Teams also offers substantial advantages in scale, messaging, integration with Microsoft 365, and other aspects of collaboration. Also, Microsoft Teams brings the structures of Teams and Channels to make it easier to work together on initiatives, have group discussions, share documents and apps, and stage conferences.

Teams and Channels
Teams and channels are innovative structures in Microsoft Teams for enabling cooperation and sharing knowledge. A team is a group of users from within and outside your company who can interact with each other in a productive manner through meetings and by sharing messages, files, and apps. Teams can be based on business divisions, office locations, company initiatives, mutual enthusiasms, or any unifying theme that can benefit from a modern collaboration solution. When you define a team you create a Office/Microsoft 365 group, a SharePoint Online web site and document library, a Microsoft Exchange Online group mailbox/calendar, a OneNote notebook, and a persistent chat-based workspace. If you make a team from an existing Office/Microsoft 365 group, that group's participants, SharePoint Online web site, shared mailbox, and OneNote team notebook are all added to Teams. A team can be open or private and can have as many as 10,000 participants.

Teams Integration Experts

Microsoft Teams is organized around the idea of teams and channels

Channels are chat workspaces within a team. Every channel except the default General channel is concerned with a topic you specify. All discussions, document sharing, and meetings for a given theme occur inside the associated channel. Channels can be open to all team members or restricted to a subset of the team. Authorized team participants can enhance a channel by adding apps that be tabs, connectors, and bots. Any files shared within a channel via the Files tab are hosted on SharePoint Online. Administrators can control policies to permit or block apps for a channel. Meetings occurring within a channel can include shared digital whiteboards, notes, and chat. Incorporation of Microsoft Stream allows conferences to be recorded, stored, and replayed.

Teams Channels Consulting Services

Channels provide shared work areas within a team

Compatibility with Microsoft 365
The Microsoft Teams client interface operates in conjunction with Microsoft 365 apps to provide a cohesive collaboration ecosystem. Also, Teams connectors make it possible for you to expand Microsoft Teams with outside apps such as Twitter, YouTube, Jira, and UPS Bot.

Teams Architecture Consultants

Microsoft Teams works with SharePoint and Exchange Online and OneDrive for Business

Examples of the integration of Microsoft Teams with Microsoft 365 apps include:

  • Exchange Online and Microsoft Outlook support group email and calendar functions. You can schedule and attend meetings through either Outlook or Teams. Chat and channel messages are held in Exchange for strong security. You can also set up advanced security and data loss protection for in-transit email and file attachments.
  • SharePoint Online support enables you to create communication and news web sites. A wide range of options for assigning permissions enable secure document sharing in the Azure cloud.
  • Microsoft OneDrive for Business allows secure cloud storage of personal files or documents shared in Teams chat, synchronizes file updates performed while unconnected to the Internet, and allows co-editing. Other file storage providers you can manage in channels include Dropbox, Box, and Google Drive.
  • Azure Active Directory is leveraged by Teams to allow SSO with Microsoft 365 apps, multi-factor authentication (MFA) for advanced data security, and conditional access governed by group membership, geolocation, and endpoint status.
Ways Progent Can Assist You to Upgrade to Microsoft Teams from Skype for Business
Teams supplants Skype for Business Online as Microsoft's primary cloud-based service for unified collaboration. Companies currently relying on Microsoft Skype for Business or Lync should plan for the upgrade to Microsoft Teams.

Progent can provide on-demand support for the broad range of technologies required to maximize the business value of your Teams investment. Progent can provide the support of Skype for Business Online experts and Lync Server consulting experts to help you to stage your legacy collaboration environment for migration to Microsoft Teams. Progent's Exchange Online specialists, SharePoint specialists, and Office/Microsoft 365 experts can help you to combine Microsoft Teams with familiar cloud apps. Progent's telephony infrastructure consultants can assist your organization to connect your phone system to Microsoft Teams.

Progent can provide online or onsite consulting support to assist your business to resolve stubborn IT obstacles or Progent can deliver end-to-end project management outsourcing and co-sourcing services to your business to plan and implement your upgrade to Microsoft Teams

Progent's consulting support for helping you to upgrade to Microsoft Teams include:

  • Assist you to determine your goals for your Teams environment
  • Review your existing resources and call out any additional requirements for rolling out Teams
  • Check that all workers have appropriate licenses for Office 365 services
  • Provide guidance for selecting a collaboration architecture that uses Microsoft Teams exclusively or a hybrid deployment that integrates Microsoft Teams with on-premises Skype for Business Server
  • Set up a supported session border controller for SIP trunking and PSTN lines to integrate your existing phone infrastructure with Microsoft Teams
  • Check and revise existing Dial Plans for running with Microsoft Teams
  • Design secure access and workflows for at-home workers and mobile workers
  • Establish a security strategy that complies with your internal standards as well as regulatory mandates
  • Design and test a cost-effective, non-disruptive migration procedure
  • Set up a temporary or permanent hybrid implementation that allows coexistence between Microsoft Teams and self-hosted Skype for Business Server
  • Configure Azure Active Directory sync, SharePoint and Exchange Online, and OneDrive
  • Upload data from a on-prem SharePoint implementation
  • Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
  • Configure AAD Connect with writeback for hybrid Exchange Server deployments
  • Set up, deploy, and administer Microsoft 365 workloads
  • Deal with DNS and certificate issues
  • Provide mobile computing support by offering iOS integration and Google Android phone and tablet integration services
  • Deploy management tools such as Microsoft Teams Admin Center, AAD Admin Center, and Office/Microsoft 365 Security and Compliance Center
  • Provide group and one-on-one online education
  • Provide ongoing guidance, development, and debugging services
Progent's Cisco CCIE network infrastructure experts can assist your organization to set up your network infrastructure to deliver the capacity and availability required for your Microsoft Teams environment. Progent can also provide Cisco UC integration services to integrate Microsoft Teams with Cisco IP voice/video conferencing products. Progent's certified network security consultants can assist you to create policies for your Teams deployment following leading practices. Progent's disaster recovery specialists can assist you to incorporate resilience into your phone system.

Call or Email Progent for Teams Consulting
To learn more about Progent's upgrade support for Microsoft Teams, call 1-800-993-9400 or see Contact Progent.