Microsoft Teams works in conjunction with Office/Microsoft 365 and integrates with a variety of cloud services to provide group conversation and cooperation. Designed as a replacement for Microsoft's Skype for Business Online, Microsoft Teams provides a single interface to support messaging, voice/video conferencing with shared screens and white boards, calling, cloud voicemail, group email, plus document and app sharing. Microsoft Teams is tightly integrated with Office/Microsoft 365 and relies on Exchange and SharePoint Online, OneDrive for Business, and Azure Active Directory (AAD) for opening up its full feature set. Your company can run Microsoft Teams only or you can deploy a hybrid model that supports Microsoft Teams in conjunction with on-premises Microsoft Skype for Business Server.
Progent's Teams experts offer online and on-premises expertise to assist organizations of any size to evaluate the strategic benefits of Teams, plan and carry out an efficient migration to Teams from Microsoft Skype for Business or Lync Server, and tune or debug a Teams deployment. Progent can assist you to install and support a cloud-centric communications system powered by Microsoft Teams, and Progent's Skype for Business experts can help you to create a hybrid solution that seamlessly combines Teams with your self-hosted Skype for Business Server system. Progent can help your company to combine Microsoft Teams with Exchange Online, Microsoft SharePoint Online, and Office/Microsoft 365 applications and also with your in-house PBX, your PSTN connection. gateway, and in-room telephony products.
Progent's Cisco-certified network consultants are available to help your organization to plan and implement a robust network topology for Microsoft Teams, and Progent's data security and compliance experts can help your business to create enterprise-wide communications security policies based on industry best practices. Progent's specialists can help you resolve stubborn IT road blocks or provide end-to-end project management or co-management services to ensure that your Microsoft Teams initiative is carried out on schedule and within budget.
Major Capabilities of Teams
Microsoft Teams includes messaging, conferencing, calling, document collaboration, app integration, and file storage into one client interface. Microsoft Teams is continually enhanced and has achieved or surpassed feature equivalence with Microsoft Skype for Business in all key capabilities. Teams also delivers significant improvements in scale, messaging, operation with Microsoft 365, and other aspects of collaboration. Also, Microsoft Teams introduces the structures of Teams and Channels to make it easier to work together on projects, have real-time chats, share documents and apps, and conduct meetings.
Teams and Channels
Teams and channels are key features of Microsoft Teams for enabling collaboration and organizing knowledge. A team is a group of users from inside and outside your organization who can interact with one another in a productive manner through meetings and by sharing discussions, files, and applications. Teams can be based on departments, office locations, company initiatives, mutual enthusiasms, or any unifying theme that can benefit from a modern collaboration environment. Whenever you define a team you start a Microsoft 365 group, a SharePoint Online site and document collection, an Exchange Online group mailbox/calendar, a OneNote notebook, and a persistent chat workspace. If you make a team from a current Microsoft 365 group, that group's participants, SharePoint Online web site, shared mailbox, and OneNote team notebook are all brought into Microsoft Teams. A team can be public or private and can include up to 10,000 participants.
Microsoft Teams is built around the idea of teams and channels
Channels are chat workspaces within a team. Every channel except the default General channel is concerned with a theme you define. All discussions, document sharing, and conferences for a given topic occur inside the associated channel. Channels can be open to all team participants or restricted to a defined subset of the team. Permitted team participants can enhance a channel by adding apps that include tabs, connectors, and bots. Files shared within a channel using the Files tab are located on SharePoint Online. Administrators can control policies to permit or block apps for a channel. Meetings occurring in a channel can include shared whiteboards, notes, and chat. Integration with Microsoft Stream makes it possible for conferences to be recorded, stored, and played back.
Channels allow common work areas within a team
Compatibility with Office/Microsoft 365
The Teams user interface works on top of Microsoft 365 apps to provide a cohesive collaboration ecosystem. In addition, Teams connectors enable your organization to integrate Teams with outside apps including Twitter, YouTube, Trello, and MailChimp.
Teams works with SharePoint and Exchange Online and OneDrive for Business
Examples of the integration of Teams with Microsoft 365 services include:
Ways Progent Can Help Your Business to Migrate to Microsoft Teams from Skype for Business
- Exchange Online and Microsoft Outlook provide email and calendar services. You can set up and attend meetings through either Outlook or Teams. Chat and channel messages are stored in Exchange for strong information security. You can also configure advanced security and data loss protection for in-transit email and attachments.
- SharePoint Online integration allows you to create discussion and news web sites. Extensive options for managing permissions enable secure document sharing in the Azure cloud.
- OneDrive for Business allows secure cloud storage of private documents or files shared in Teams chat, synchronizes file revisions made while offline, and supports co-editing. Third-party storage providers you can manage in Microsoft Teams channels include Dropbox, Box, and Google Drive.
- Azure Active Directory is used by Microsoft Teams to provide Single Sign On (SSO) with Office/Microsoft 365 applications, multi-factor authentication (MFA) for advanced security, and conditional access based on group membership, location, and device status.
Teams succeeds Skype for Business Online as Microsoft's primary cloud platform for unified communications and collaboration. Organizations now relying on Microsoft Skype for Business or Lync Server should prepare for the transition to Microsoft Teams.
Progent offers on-demand expertise in the broad array of IT disciplines required to maximize the ROI of your Microsoft Teams deployment. Progent offers the assistance of Skype for Business Online consulting experts and Microsoft Lync experts to help your organization to stage your legacy system for upgrading to Microsoft Teams. Progent's Exchange Online experts, SharePoint experts, and Office/Microsoft 365 experts can help your business to combine Microsoft Teams with familiar cloud apps. Progent's phone system integration experts can assist your business to connect your phone environment to Microsoft Teams.
Progent can provide online or onsite expertise to help your organization to overcome occasional technical issues or Progent can provide end-to-end project management outsourcing and co-sourcing services to your business to plan and carry out your upgrade to Microsoft Teams
Progent's consulting support for helping your organization to migrate to Microsoft Teams include:
Progent's Cisco CCIE network experts can assist your business to set up your network infrastructure to deliver the scale and availability needed for your Teams solution. Progent can also provide Cisco UC integration expertise to connect Microsoft Teams with Cisco IP voice and video conferencing technology. Progent's certified network security consultants can help your organization to create policies for your Teams deployment following industry best practices. Progent's disaster recovery specialists can assist you to incorporate resilience into your phone infrastructure.
- Assist you to define your objectives for your Teams environment
- Review your existing IT assets and call out any additional requirements for rolling out Teams
- Check that all users have appropriate licenses for Office 365 services
- Provide guidance for choosing a collaboration architecture that uses Teams only or a hybrid deployment that combines Microsoft Teams with on-premises Skype for Business Server
- Set up a compatible SBC for SIP trunking and PSTN lines to integrate your existing telephony environment with Microsoft Teams
- Check and update current Dial Plans for running with Teams
- Design secure access and workflows for at-home workers and mobile users
- Establish a security strategy that meets your internal standards and regulatory requirements
- Plan and test an efficient, non-disruptive upgrade procedure
- Set up an intermediate or long-term hybrid implementation that supports coexistence between Teams and self-hosted Skype for Business Server
- Set up Azure AD sync, SharePoint and Exchange Online, and OneDrive
- Migrate content from a on-prem SharePoint deployment
- Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
- Configure Azure AD Connect with writeback for hybrid Exchange environments
- Set up, install, and administer Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide BYOD support by providing Apple iPhone and iPad management and Android smartphone management
- Set up management utilities such as Microsoft Teams Admin Center, AAD Admin Center, and Office/Microsoft 365 Security and Compliance Center
- Provide group and individual webinar training
- Deliver ongoing guidance, programming, and debugging support
Call or Email Progent for Teams Support
To learn more about Progent's migration support for Teams, call 1-800-993-9400 or see Contact Progent.