Microsoft Teams operates on top of Office/Microsoft 365 and integrates with a variety of cloud applications to deliver group communications and cooperation. Developed as a successor to Microsoft's Skype for Business Online, Teams provides a single interface to support chat, audio/video conferencing with shared screens and white boards, calling, cloud-hosted voicemail, group mailboxes, as well as document and app sharing. Microsoft Teams is fully integrated with Microsoft 365 and relies on Exchange and SharePoint Online, OneDrive for Business, and Azure AAD for delivering its full set of capabilities. Your company can run Teams exclusively or you can deploy a hybrid architecture that supports Teams in conjunction with on-premises Skype for Business Server.
Progent's Microsoft Teams specialists can provide online and onsite expertise to help organizations of all sizes to evaluate the strategic advantages of Microsoft Teams, plan and carry out a cost effective migration to Microsoft Teams from Microsoft Skype for Business or Microsoft Lync Server, and tune or troubleshoot a Microsoft Teams deployment. Progent can help your organization to install and manage a cloud-only communications ecosystem based on Teams, and Progent's Skype for Business Server specialists can help your company to create a hybrid solution that combines Microsoft Teams with your on-premises Skype for Business Server ecosystem. Progent's consultants can assist your organization to combine Teams with Exchange Online, Microsoft SharePoint Online, and Microsoft 365 applications and also with your in-house PBX, your PSTN connection. gateway, and in-room telephony equipment.
Progent's Cisco-certified network infrastructure experts are available to assist you to plan and implement a robust network architecture for Teams, and Progent's information security experts can assist your business to create enterprise-wide communications security policies based on industry best practices. Progent's consultants can troubleshoot occasional IT road blocks or deliver end-to-end project management or co-management services to ensure that your Microsoft Teams installation is successfully carried out on time and on budget.
Key Features of Microsoft Teams
Microsoft Teams combines real-time chat chat, conferencing, IP calling, document co-editing, app integration, and file storage into a unified user experience. Teams is regularly updated and has reached feature parity with Microsoft Skype for Business in all essential capabilities. Microsoft Teams also offers substantial advantages in scale, chat, integration with Office/Microsoft 365, and other aspects of collaboration. In addition, Microsoft Teams brings the structures of Teams and Channels to make it simpler to work together on initiatives, have real-time conversations, share documents and apps, and conduct conferences.
Teams and Channels
Teams and channels are innovative features of Teams for enabling collaboration and sharing information. A team is a collection of users from within and outside your business who can collaborate with each other in a positive manner via conferencing and by sharing messages, files, and apps. Teams can reflect business divisions, office locations, projects, mutual interests, or any unifying theme that can benefit from a modern collaboration solution. Whenever you define a team you create a Office/Microsoft 365 group, a SharePoint Online site and document library, an Exchange Online group mailbox/calendar, a OneNote notebook, and a persistent chat workspace. If you make a team using an existing Office/Microsoft 365 group, that group's members, SharePoint Online site, shared mailbox, and OneNote notebook are all added to Teams. A team can be public or private and can have as many as 10,000 participants.
Microsoft Teams is organized around the idea of teams and channels
Channels are chat workspaces associated with a team. Each channel except the default General channel is concerned with a topic you define. All conversations, file sharing, and conferences for a topic occur within the associated channel. Channels can be available to all team participants or limited to a portion of the team. Permitted team participants can enhance a channel by adding apps that be tabs, connectors, and bots. Files shared on a channel using the Files tab are located on a SharePoint Online document collection. Managers can control policies to permit or reject apps for a channel. Conferences occurring in a channel can feature shared digital whiteboards, notes, and chat. Incorporation of Microsoft Stream makes it possible for meetings to be recorded, saved, and played back.
Channels provide shared workspaces inside a team
Compatibility with Office/Microsoft 365
The Microsoft Teams user interface operates on top of Microsoft 365 productivity apps and services to provide a modern real-time collaboration solution. In addition, connectors make it possible for you to integrate Teams with outside apps including Facebook, Google Analytics, Jira, and MailChimp.
Teams integrates with SharePoint and Exchange Online and Stream
Samples of the integration of Microsoft Teams with Microsoft 365 services include:
Ways Progent Can Help You to Migrate to Teams from Skype for Business or Lync
- Exchange Online and Outlook provide email and calendar functions. You can schedule and attend meetings through either Outlook or Teams. Chat and channel messages are stored in Exchange for strong data security. You can also configure advanced security and data loss protection for en-route email and file attachments.
- SharePoint Online support enables you to build communication and news sites. Extensive options for assigning permissions allow highly secure document sharing in the Azure cloud.
- Microsoft OneDrive for Business allows cloud storage of private files or files shared in Teams chat, synchronizes file updates made while offline, and allows concurrent edits. Additional file storage providers you can append to channels include Dropbox, Box, and Google Drive.
- Azure Active Directory is used by Microsoft Teams to allow Single Sign On (SSO) with Microsoft 365 services, MFA for enhanced security, and conditional access rights based on group, geolocation, and endpoint status.
Microsoft Teams replaces Skype for Business Online as Microsoft's primary cloud platform for real-time collaboration. Organizations currently running Microsoft Skype for Business or Lync Server should prepare for the transition to Teams.
Progent offers on-demand support for the wide array of IT disciplines needed to maximize the ROI of your Teams investment. Progent can provide the assistance of Skype for Business Server consultants and Lync Server consultants to help your organization to stage your current collaboration environment for migration to Microsoft Teams. Progent's Exchange Online consulting experts, SharePoint consultants, and Microsoft 365 specialists can assist your organization to combine Microsoft Teams with familiar productivity applications. Progent's phone system integration experts can help your business to integrate your phone environment to Teams.
Progent offers online or on-premises expertise to assist your organization to overcome occasional IT obstacles or Progent can provide comprehensive project management outsourcing services to your business to design and carry out a smooth upgrade to Microsoft Teams
Progent's expert services for assisting your business to upgrade to Microsoft Teams include:
Progent's Cisco-certified network consultants can help you to set up your network resources to provide the scale and resilience required for your Microsoft Teams solution. Progent also offers Cisco UC integration expertise to integrate Teams with Cisco IP voice/video conferencing technology. Progent's certified network security and compliance consultants can help your organization to define policies for your Microsoft Teams deployment following leading practices. Progent's disaster recovery specialists can assist you to build fault tolerance into your telephony infrastructure.
- Assist you to define your goals for your Teams environment
- Inventory your current IT assets and call out any new requirements for rolling out Teams
- Verify that all workers have appropriate licenses for Office 365 apps
- Provide advice for selecting a collaboration solution that includes Teams exclusively or a hybrid deployment that combines Teams with on-premises Skype for Business Server
- Set up a supported session border controller (SBC) for SIP trunking and PSTN lines to connect your existing telephony infrastructure with Microsoft Teams
- Check and revise current Dial Plans for running with Teams
- Design secure access and workflows for at-home workers and mobile users
- Create a policy strategy that meets your internal standards as well as regulatory requirements
- Design and test an efficient, non-disruptive migration procedure
- Set up an intermediate or permanent hybrid deployment that allows concurrency between Microsoft Teams and on-premises Skype for Business Server
- Configure AAD sync, SharePoint and Exchange Online, and OneDrive for Business
- Migrate content from a self-hosted SharePoint deployment
- Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
- Set up Azure Active Directory Connect with writeback for hybrid Exchange Server environments
- Set up, deploy, and administer Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide mobile computing support by providing Apple iPhone and iPad integration and Android phone and tablet integration services
- Deploy management utilities such as Microsoft Teams Admin Center, AAD Admin Center, and Microsoft 365 Security and Compliance Center
- Deliver group and one-on-one remote education
- Provide as needed guidance, development, and troubleshooting support
Call or Email Progent for Teams Consulting Services
To learn more about Progent's migration services for Microsoft Teams, call 1-800-993-9400 or see Contact Progent.