Microsoft Gold-Certified Consulting
Microsoft Teams:
Design, Configuration, Troubleshooting
Teams works in conjunction with Microsoft 365 and integrates with third-party cloud applications to provide real-time communications and cooperation. Designed as a replacement for Skype for Business Online, Teams provides a single platform for chat, audio/video conferencing with screen sharing, IP calling, cloud voicemail, group email, as well as document and app sharing. Teams is fully integrated with Microsoft 365 and depends on Exchange and SharePoint Online, OneDrive for Business, and Azure Active Directory (AAD) for delivering its complete set of capabilities. Your organization can run Microsoft Teams only or you can configure a hybrid network architecture that combines Teams alongside self-hosted Microsoft Skype for Business Server.
Progent's Teams specialists can provide remote and on-premises support to assist companies of all sizes to evaluate the business advantages of Microsoft Teams, plan and carry out a cost effective migration to Microsoft Teams from Microsoft Skype for Business or Lync Server, and optimize or debug a Teams deployment. Progent can help your organization to configure and support a cloud-centric collaboration ecosystem powered by Teams, and Progent's Skype for Business Server experts can assist you to integrate a hybrid solution that seamlessly combines Teams with your on-premises Skype for Business Server system. Progent's consultants can help your organization to integrate Microsoft Teams with Microsoft 365 Exchange Online, Microsoft SharePoint Online, and Microsoft 365 apps as well as with your in-house PBX system, your PSTN connection. gateway, and in-room telephony products.
Progent's Cisco-certified network infrastructure specialists can assist your company to design and implement a robust network topology for Teams, and Progent's network security experts can help your organization to define communications security policies and rules based on leading. Progent's experts can troubleshoot stubborn IT bottlenecks or deliver comprehensive project management or co-management services to ensure that your Microsoft Teams initiative is successfully carried out on time and within budget.
Key Capabilities of Teams
Teams combines real-time chat chat, conferencing, calling, document co-editing, app sharing, and file storage into one user experience. Teams is continually enhanced and has achieved or surpassed feature parity with Skype for Business in all key functions. Teams also delivers significant improvements in scale, chat, integration with Office/Microsoft 365, and other aspects of collaboration. In addition, Microsoft Teams introduces the concepts of Teams and Channels to make it simpler to collaborate on initiatives, have group chats, share files and apps, and conduct meetings.
Teams and Channels
Teams and channels are innovative concepts in Teams for enabling collaboration and organizing knowledge. A team is a collection of users from within and outside your business who can collaborate with one another in a productive way through conferencing and by sharing discussions, files, and apps. Teams can reflect business divisions, offices, company initiatives, mutual interests, or any unifying theme that can benefit from a modern collaboration environment. Whenever you establish a team you create a Microsoft 365 group, a SharePoint Online web site and document collection, a Microsoft Exchange Online group mailbox and calendar, a OneNote notebook, and a persistent chat-based workspace. If you make a team using an existing Office/Microsoft 365 group, that group's participants, SharePoint Online site, mailbox, and OneNote team notebook are all brought into Teams. A team can be public or private and can have as many as 10,000 participants.
Channels are chat workspaces associated with a team. Every channel other than the default General channel is concerned with a topic you define. All conversations, file sharing, and conferences for a given topic occur within the associated channel. Channels can be open to all team participants or restricted to a subset of the team. Permitted team participants can enhance a channel by inserting apps that include tabs, connectors, and bots. Any files shared within a channel using the Files tab are located on a SharePoint Online document collection. Administrators can control policies to permit or reject apps and services for a channel. Meetings occurring in a channel can feature shared digital whiteboards, notes, and chat. Integration with Microsoft Stream makes it possible for conferences to be recorded, stored, and played back.
Integration with Microsoft 365
The Teams client interface works in conjunction with Microsoft 365 apps to deliver a modern collaboration ecosystem. In addition, connectors make it possible for you to expand Microsoft Teams with third-party apps such as Facebook, YouTube, Jira, and UPS Bot.
Samples of the integration of Teams with Office/Microsoft 365 apps include:
- Exchange Online and Outlook provide email and calendar functions. You can schedule and participate in meetings through either Outlook or Microsoft Teams. Chat and channel messages are held in Exchange for strong data security. You can also set up enterprise-class security and data loss protection (DLP) for en-route email and attachments.
- SharePoint Online integration enables you to create communication and news web sites. Extensive options for assigning permissions allow secure file sharing in the Azure cloud.
- OneDrive for Business allows secure cloud storage of personal documents or documents shared in Microsoft Teams chat, synchronizes document edits made when users are offline, and allows concurrent edits. Additional storage services you can append to Microsoft Teams channels include Dropbox, Box, and Google Drive.
- ADD is used by Teams to allow Single Sign On (SSO) with Office/Microsoft 365, multi-factor authentication (MFA) for increased data security, and conditional access rights governed by group membership, geographic location, and device status.
Teams replaces Skype for Business Online as Microsoft's primary cloud service for unified collaboration. Organizations currently relying on Microsoft Skype for Business or Lync should prepare for the upgrade to Teams.
Progent can provide on-demand expertise in the broad array of IT disciplines needed to maximize the ROI of your Teams investment. Progent can provide the support of Skype for Business Online consulting experts and Microsoft Lync experts to assist your organization to stage your current system for upgrading to Teams. Progent's Exchange specialists, SharePoint Online consultants, and Microsoft 365 consultants can help you to combine Microsoft Teams with your favorite cloud applications. Progent's telephony integration consulting experts can assist you to connect your phone environment to Teams.
Progent can provide online or on-premises expertise to assist your organization to resolve stubborn IT issues or Progent can deliver end-to-end project management outsourcing and co-sourcing expertise to your business to design and carry out a smooth Teams migration.
Progent's consulting services for helping you to migrate to Teams include:
- Help you to define your goals for your Microsoft Teams deployment
- Inventory your current IT assets and identify any additional requirements for rolling out Teams
- Check that all workers have correct licenses for Office/Microsoft 365 apps
- Provide advice for choosing a collaboration solution that includes Teams exclusively or a hybrid model that integrates Teams with self-hosted Skype for Business Server
- Set up a supported SBC for SIP trunking and PSTN lines to connect your existing phone infrastructure with Teams
- Review and update existing Dial Plans for running with Microsoft Teams
- Establish connectivity and workflows for at-home workers and mobile workers
- Establish a security plan that meets your company standards as well as regulatory mandates
- Design and test a cost-effective, non-disruptive migration procedure
- Set up a temporary or long-term hybrid deployment that allows coexistence between Teams and on-premises Skype for Business Server
- Configure Azure Active Directory sync, SharePoint and Exchange Online, and OneDrive for Business
- Migrate content from a self-hosted SharePoint deployment
- Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
- Configure Azure AD Connect with writeback for hybrid Exchange Server deployments
- Configure, install, and manage Office/Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide mobile computing support by offering Apple iPhone and iPad integration and Google Android phone and tablet integration services
- Deploy management tools such as Teams Admin Center, Azure AD Admin Center, and Office/Microsoft 365 Security and Compliance Center
- Deliver group and individual remote training
- Deliver as needed guidance, development, and debugging services
Call or Email Progent for Microsoft Teams Expertise
To learn more about Progent's upgrade support for Microsoft Teams, call
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Integration Comprehensive Event Management
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Top Rated Small Offices Information Technology Consultants
Top Quality Small Office Support Organizations
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Online Consulting Windows 7 Training
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Progent’s Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft financial software in the Dynamics GP family, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can license only the functions you currently require, with the option to add clients and enlarge functionality when necessary. Progent’s Dynamics GP Software consulting engineers can help you deploy, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Microsoft Dynamics GP/Great Plains.
24-Hour Microsoft Windows System Consultants
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network evaluation Lab Specialist
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack sufficient internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep critical network projects on schedule.
Exchange Server 2003 Technology Consulting
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Progent's Microsoft Premier engineers offer world-class support for enterprise-wide implementations of Microsoft Exchange Server. Progent's consultants can help you plan multi-location Exchange installations or updates and can supply onsite technicians to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Technology Professional ProSight Managed Services
Specialists IT Management Outsourcing
Progent's ProSight family of managed services are geared to provide businesses who have minimal in-house network support staffs with affordable access to world-class management platforms and technical expertise. Benefits of Progent's ProSight catalog of managed services include predictable network maintenance expenses, automation of routine management tasks, continual adoption of new information technology, smooth transition from older systems to current solutions, close fit between information technology with business goals, access to seasoned network experts, and allowing management to focus on business issues rather than ever-changing information technology.
Information Technology Integrators Solaris
24 Hour Cisco Expert Network System Support Consultant UNIX
Progent's UNIX family consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single source to help you create and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian GNU/Linux and Mandrake.
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CIO Outsourcing Consultants
Progent is organized provide in-depth online support for all technical areas associated with today’s small business IT networks and allows you to outsource a variety of strategic, as-needed services such as a temporary Chief Information Officer to provide advanced planning and negotiating skills, a Call Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management help for critical projects such as office relocations oroperating system upgrades, connectivity experts for building and maintaining fast and robust infrastructure, certified security engineers to ensure information protection and compliance, disaster recovery experts to design and document business continuity strategies, and software programmers to write, enhance, or troubleshoot business applications.
Small Office Network Support Outsourcing
Small Office Consultant Services
If you have a company information system with 10 to 50 desktop users, Progent's network outsourcing services save your company from dependence on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By providing IT consulting help when you require it, providing specialized expertise for critical applications, delivering value-added services such as automated server monitoring, and billing only for services you use, Progent gives you an affordable solution for maximizing the productivity and profitability of your small office network. Progent is the smart way for small organizations to create and maintain a robust and secure IT network and to benefit from quick access to the experienced consulting ordinarily available only to businesses who can support a sizeable in-house IT organization.
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