Microsoft Gold-Certified Consulting
Microsoft Teams:
Planning, Deployment, Technical Support
Teams works on top of Microsoft 365 and integrates with third-party cloud applications to deliver group communications and cooperation. Designed as the replacement for Microsoft's Skype for Business Online, Microsoft Teams offers a unified platform for chat, audio/video conferencing with shared screens and white boards, calling, cloud voicemail, group email, as well as file and app sharing. Microsoft Teams is fully integrated with Office/Microsoft 365 and depends on Exchange and SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly Azure AAD) for delivering its complete feature set. Your organization can run Teams exclusively or you can deploy a hybrid architecture that supports Teams along with self-hosted Microsoft Skype for Business Server.
Progent's Microsoft Teams consultants offer remote and on-premises expertise to help companies of all sizes to evaluate the business advantages of Microsoft Teams, plan and carry out a cost effective upgrade to Teams from Microsoft Skype for Business or Lync, and tune or debug a Teams environment. Progent can help your organization to install and manage a cloud-centric communications system powered by Microsoft Teams, and Progent's Skype for Business Server specialists can assist your company to create a hybrid solution that combines Microsoft Teams with your on-premises Skype for Business Server ecosystem. Progent can help you to integrate Microsoft Teams with Microsoft Exchange Online, Microsoft SharePoint Online, and Office/Microsoft 365 applications as well as with your internal PBX, your PSTN connection. gateway, and conference room telephony equipment.
Progent's Cisco CCIE network experts can assist your company to plan and configure a reliable network topology for Microsoft Teams, and Progent's certified network security and compliance consultants can assist your company to define enterprise-wide communications security policies and rules based on leading. Progent's specialists can troubleshoot stubborn technical bottlenecks or deliver end-to-end project management support to ensure that your Microsoft Teams deployment is carried out on time and on budget.
Key Capabilities of Teams
Microsoft Teams includes messaging, meetings, calling, document collaboration, app integration, and file storage into one client interface. Microsoft Teams is continually enhanced and has achieved feature parity with Microsoft Skype for Business in all key capabilities. Microsoft Teams also delivers substantial improvements in expandability, messaging, operation with Office/Microsoft 365, and other areas. In addition, Teams introduces the concepts of Teams and Channels to make it easier to collaborate on initiatives, have real-time conversations, share files and apps, and stage meetings.
Teams and Channels
Teams and channels are innovative structures in Microsoft Teams for enabling cooperation and sharing information. A team is a group of users from inside and outside your business who can interact with each other in a productive manner through meetings and by sharing messages, files, and apps. Teams can reflect business divisions, offices, company initiatives, common enthusiasms, or anything else that can benefit from a modern collaboration solution. Whenever you define a team you create a Office/Microsoft 365 group, a SharePoint Online web site and document library, an Exchange Online group mailbox and calendar, a OneNote team notebook, and a persistent chat-based workspace. If you make a team using an existing Microsoft 365 group, that group's participants, SharePoint Online web site, mailbox, and OneNote team notebook are all added to Microsoft Teams. A team can be open or private and can include as many as 10,000 participants.
Channels are chat workspaces associated with a team. Every channel except the default General channel is concerned with a theme you specify. All discussions, file sharing, and conferences for a topic occur within the appropriate channel. Channels can be available to all team participants or limited to a portion of the team. Authorized team members can enhance a channel by adding apps that be tabs, connectors, and bots. Files shared on a channel using the Files tab are located on a SharePoint Online document collection. Administrators can control policies to permit or reject apps for a channel. Meetings occurring in a channel can include shared digital whiteboards, notes, and messages. Incorporation of Microsoft Stream allows conferences to be recorded, stored, and replayed.
Integration with Office/Microsoft 365
The Microsoft Teams user interface operates on top of Microsoft 365 apps to provide a cohesive real-time collaboration solution. Also, connectors make it possible for you to integrate Teams with outside apps including Twitter (X), Facebook, YouTube, Google Analytics, Jira, and MailChimp.
Samples of the combination of Microsoft Teams with Office/Microsoft 365 services include:
- Exchange Online and Microsoft Outlook support email and calendar functions. You can set up and participate in meetings through either Outlook or Microsoft Teams. Chat and channel messages are held in Exchange for solid security. You can also configure enterprise-class security and data loss protection for en-route email and file attachments.
- SharePoint Online integration enables you to create communication and news sites. Extensive options for assigning permissions allow highly secure file sharing in the cloud.
- OneDrive for Business allows secure storage of private files or files shared in Teams chat, synchronizes file revisions performed while unconnected to the Internet, and allows concurrent edits. Additional storage providers you can manage in Microsoft Teams channels include Dropbox, Box, ShareFile and Google Drive.
- Microsoft Entra ID (formerly Azure Active Directory (ADD)) is leveraged by Teams to allow Single Sign On with Microsoft 365 services, multi-factor authentication for increased security, and conditional access based on group membership, geographic location, and endpoint status.
Microsoft Teams Premium is an add-on offering that allows Teams to be Teams more personalized, intelligent, secure, manageable, and scalable. The rich features available with Teams Premium offer substantial improvements to key areas addressed by Teams such as meetings, webinars, town halls, collaboration, protection, AI-assisted meeting recaps, and virtual appointments. To access Teams Premium, users must have a subscription to Microsoft 365 Teams as well as a separate subscription to Teams Premium. Progent can assist you to plan, configure, and tune your Teams Premium deployment so your company can extract maximum value from this potent, AI-driven product.
Ways Progent Can Assist Your Business to Upgrade to Teams from Skype for Business or Lync
Microsoft Teams replaces Skype for Business Online as Microsoft's primary cloud platform for real-time collaboration. Organizations currently relying on Skype for Business or Lync should prepare for the transition to Microsoft Teams.
Progent can provide as-needed support for the broad array of IT disciplines needed to maximize the business value of your Microsoft Teams deployment. Progent offers the assistance of Skype for Business specialists and Microsoft Lync consulting experts to assist your organization to stage your legacy collaboration environment for upgrading to Teams. Progent's Exchange consulting experts, SharePoint consultants, and Office/Microsoft 365 specialists can assist you to integrate Teams with familiar cloud apps. Progent's phone system integration experts can assist your organization to integrate your phone environment to Microsoft Teams.
Progent can provide online or onsite consulting support to assist you to resolve stubborn IT obstacles or Progent can deliver comprehensive project management outsourcing expertise to you to design and implement a smooth upgrade to Microsoft Teams
Progent's expert support for helping your organization to migrate to Microsoft Teams include:
- Assist you to determine your objectives for your Teams environment
- Inventory your current resources and call out any additional requirements for rolling out Microsoft Teams
- Verify that all users have correct licenses for Office/Microsoft 365 services
- Provide guidance for choosing a collaboration architecture that includes Microsoft Teams only or a hybrid model that integrates Teams with on-premises Skype for Business Server
- Set up a supported session border controller with SIP trunking and PSTN lines to connect your existing phone environment with Microsoft Teams
- Check and update current Dial Plans for running with Microsoft Teams
- Establish connectivity and workflows for telecommuters and mobile users
- Establish a policy plan that meets your company standards as well as regulatory requirements
- Design and validate an efficient, non-disruptive migration process
- Set up a temporary or permanent hybrid deployment that allows coexistence between Teams and self-hosted Skype for Business Server
- Configure Microsoft Entra sync (formerly Azure Active Directory sync), SharePoint and Exchange Online, and OneDrive
- Upload data from a on-premises SharePoint deployment
- Configure Microsoft Entra ID (formerly Azure AD) Premium P1 and Active Directory Federation Services (ADFS)
- Configure Microsoft Entra Connect (formerly Azure Active Directory Connect) with writeback for hybrid Exchange deployments
- Set up, install, and administer Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide mobile computing support by providing Apple iPhone and iPad integration and Google Android phone and tablet management
- Deploy management tools including Teams Admin Center, Microsoft Entra (formerly Azure Active Directory) Admin Center, and Office/Microsoft 365 Security and Compliance Center
- Integrate the Teams Premium add-on to enhance the capabilities of Microsoft 365 Teams
- Provide group and one-on-one remote training
- Provide ongoing consulting, programming, and troubleshooting support
Contact Progent for Microsoft Teams Support
To find out more about Progent's upgrade services for Teams, call
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