Microsoft Gold-Certified Consultants
Microsoft Teams:
Planning, Integration, Troubleshooting
Microsoft Teams operates on top of Office/Microsoft 365 and integrates with a variety of cloud applications to deliver group communications and cooperation. Developed as a successor to Microsoft's Skype for Business Online, Teams provides a single interface to support chat, audio/video conferencing with shared screens and white boards, calling, cloud-hosted voicemail, group mailboxes, as well as document and app sharing. Microsoft Teams is fully integrated with Microsoft 365 and relies on Exchange and SharePoint Online, OneDrive for Business, and Azure AAD for delivering its full set of capabilities. Your company can run Teams exclusively or you can deploy a hybrid architecture that supports Teams in conjunction with on-premises Skype for Business Server.
Progent's Microsoft Teams specialists can provide online and onsite expertise to help organizations of all sizes to evaluate the strategic advantages of Microsoft Teams, plan and carry out a cost effective migration to Microsoft Teams from Microsoft Skype for Business or Microsoft Lync Server, and tune or troubleshoot a Microsoft Teams deployment. Progent can help your organization to install and manage a cloud-only communications ecosystem based on Teams, and Progent's Skype for Business Server specialists can help your company to create a hybrid solution that combines Microsoft Teams with your on-premises Skype for Business Server ecosystem. Progent's consultants can assist your organization to combine Teams with Exchange Online, Microsoft SharePoint Online, and Microsoft 365 applications and also with your in-house PBX, your PSTN connection. gateway, and in-room telephony equipment.
Progent's Cisco-certified network infrastructure experts are available to assist you to plan and implement a robust network architecture for Teams, and Progent's information security experts can assist your business to create enterprise-wide communications security policies based on industry best practices. Progent's consultants can troubleshoot occasional IT road blocks or deliver end-to-end project management or co-management services to ensure that your Microsoft Teams installation is successfully carried out on time and on budget.
Key Features of Microsoft Teams
Microsoft Teams combines real-time chat chat, conferencing, IP calling, document co-editing, app integration, and file storage into a unified user experience. Teams is regularly updated and has reached feature parity with Microsoft Skype for Business in all essential capabilities. Microsoft Teams also offers substantial advantages in scale, chat, integration with Office/Microsoft 365, and other aspects of collaboration. In addition, Microsoft Teams brings the structures of Teams and Channels to make it simpler to work together on initiatives, have real-time conversations, share documents and apps, and conduct conferences.
Teams and Channels
Teams and channels are innovative features of Teams for enabling collaboration and sharing information. A team is a collection of users from within and outside your business who can collaborate with each other in a positive manner via conferencing and by sharing messages, files, and apps. Teams can reflect business divisions, office locations, projects, mutual interests, or any unifying theme that can benefit from a modern collaboration solution. Whenever you define a team you create a Office/Microsoft 365 group, a SharePoint Online site and document library, an Exchange Online group mailbox/calendar, a OneNote notebook, and a persistent chat workspace. If you make a team using an existing Office/Microsoft 365 group, that group's members, SharePoint Online site, shared mailbox, and OneNote notebook are all added to Teams. A team can be public or private and can have as many as 10,000 participants.
Channels are chat workspaces associated with a team. Each channel except the default General channel is concerned with a topic you define. All conversations, file sharing, and conferences for a topic occur within the associated channel. Channels can be available to all team participants or limited to a portion of the team. Permitted team participants can enhance a channel by adding apps that be tabs, connectors, and bots. Files shared on a channel using the Files tab are located on a SharePoint Online document collection. Managers can control policies to permit or reject apps for a channel. Conferences occurring in a channel can feature shared digital whiteboards, notes, and chat. Incorporation of Microsoft Stream makes it possible for meetings to be recorded, saved, and played back.
Compatibility with Office/Microsoft 365
The Microsoft Teams user interface operates on top of Microsoft 365 productivity apps and services to provide a modern real-time collaboration solution. In addition, connectors make it possible for you to integrate Teams with outside apps including Facebook, Google Analytics, Jira, and MailChimp.
Samples of the integration of Microsoft Teams with Microsoft 365 services include:
- Exchange Online and Outlook provide email and calendar functions. You can schedule and attend meetings through either Outlook or Teams. Chat and channel messages are stored in Exchange for strong data security. You can also configure advanced security and data loss protection for en-route email and file attachments.
- SharePoint Online support enables you to build communication and news sites. Extensive options for assigning permissions allow highly secure document sharing in the Azure cloud.
- Microsoft OneDrive for Business allows cloud storage of private files or files shared in Teams chat, synchronizes file updates made while offline, and allows concurrent edits. Additional file storage providers you can append to channels include Dropbox, Box, and Google Drive.
- Azure Active Directory is used by Microsoft Teams to allow Single Sign On (SSO) with Microsoft 365 services, MFA for enhanced security, and conditional access rights based on group, geolocation, and endpoint status.
Microsoft Teams replaces Skype for Business Online as Microsoft's primary cloud platform for real-time collaboration. Organizations currently running Microsoft Skype for Business or Lync Server should prepare for the transition to Teams.
Progent offers on-demand support for the wide array of IT disciplines needed to maximize the ROI of your Teams investment. Progent can provide the assistance of Skype for Business Server consultants and Lync Server consultants to help your organization to stage your current collaboration environment for migration to Microsoft Teams. Progent's Exchange Online consulting experts, SharePoint consultants, and Microsoft 365 specialists can assist your organization to combine Microsoft Teams with familiar productivity applications. Progent's phone system integration experts can help your business to integrate your phone environment to Teams.
Progent offers online or on-premises expertise to assist your organization to overcome occasional IT obstacles or Progent can provide comprehensive project management outsourcing services to your business to design and carry out a smooth upgrade to Microsoft Teams
Progent's expert services for assisting your business to upgrade to Microsoft Teams include:
- Assist you to define your goals for your Teams environment
- Inventory your current IT assets and call out any new requirements for rolling out Teams
- Verify that all workers have appropriate licenses for Office 365 apps
- Provide advice for selecting a collaboration solution that includes Teams exclusively or a hybrid deployment that combines Teams with on-premises Skype for Business Server
- Set up a supported session border controller (SBC) for SIP trunking and PSTN lines to connect your existing telephony infrastructure with Microsoft Teams
- Check and revise current Dial Plans for running with Teams
- Design secure access and workflows for at-home workers and mobile users
- Create a policy strategy that meets your internal standards as well as regulatory requirements
- Design and test an efficient, non-disruptive migration procedure
- Set up an intermediate or permanent hybrid deployment that allows concurrency between Microsoft Teams and on-premises Skype for Business Server
- Configure AAD sync, SharePoint and Exchange Online, and OneDrive for Business
- Migrate content from a self-hosted SharePoint deployment
- Configure Azure AD Premium P1 and Active Directory Federation Services (ADFS)
- Set up Azure Active Directory Connect with writeback for hybrid Exchange Server environments
- Set up, deploy, and administer Microsoft 365 workloads
- Deal with DNS and certificate issues
- Provide mobile computing support by providing Apple iPhone and iPad integration and Android phone and tablet integration services
- Deploy management utilities such as Microsoft Teams Admin Center, AAD Admin Center, and Microsoft 365 Security and Compliance Center
- Deliver group and one-on-one remote education
- Provide as needed guidance, development, and troubleshooting support
Call or Email Progent for Teams Consulting Services
To learn more about Progent's migration services for Microsoft Teams, call
An index of content::
Online Technical Support Fault Tolerant Inter-Office Connection
Windows Cluster Support
Progent’s Disaster Recovery/Business Continuity specialists offer extensive backgrounds assisting small and mid-size organizations to minimize system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, fault-tolerant network infrastructure, data backup and restore systems, and non-disruptive system maintenance. Progent’s business continuity consultants can help your company to develop and test a sensible business continuity plan that aligns with your business needs and IT budget. Progent’s disaster recovery specialists can help you to design, deploy, and maintain fault-tolerant technologies including non-stop Internet connectivity, virtualized servers, fail-over clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Specialist Private Cloud Virtual Datacenter Hosting
ProSight Virtual Hosting Consulting Services
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that enable small and midsize businesses with multi- platform environments to save dramatically on the costs of capital equipment, system maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Exchange 2016 Mailbox migration Technical Support
24x7 Exchange 2016 Upgrade Planning Online Help
Progent can help your business in all phases of your migration to Exchange 2016 such as designing high availability (HA) system topology for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ISA 2000 Server Remote Support
Microsoft ISA Server Technical Support Services
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple offices, remote workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your information security needs without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Consulting Services CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Specialist
Progent can provide the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to match your company's risk tolerance, business goals, and budgetary guidelines.
SQL Server 2014 Performance Tuning Online Consulting
SQL Server 2014 Reporting Services Information Technology Consulting
SQL Server 2014 includes significant enhancements in key areas such as performance, availability, security, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services that include system design, configuration, management, troubleshooting, and software development services to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment.
Intune On-site Support
24 Hour Microsoft Enterprise Mobility Suite Remote Consulting
Progent's Intune consultants can help you to assess the strategic case for utilizing Intune for administering your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Google Android. Progent can assist you to configure policies, plan and deploy test systems to evaluate the benefits of Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for single-console change management, and maintain your Intune solution.
Wireless Security Inventory Specialist
Information Risk Evaluation Consultancy
Progent offers special security packages intended to deliver larger corporations a professional and comprehensive security evaluation from a team of premier security consultants. All Progent's security assessment packages feature a collection of procedures like automated scans from inside and from outside the company security perimeter, professional analysis of scanned data by accredited security engineers, production of a paper explaining the findings, plus a live concise executive summary and a detailed live review for in-house network administrators.
Server Support Enterprise Windows 2003
Support Hosting Facility
For corporations with branches in California or any area covered by Progent's engineers, Progent's Microsoft-Certified network support experts and authorized Cisco system consultants offer a range of network support services including project planning, SOX compliance, site relocations, corporate security, system architecture, on-site or remote emergency support, and technical support for colocation hosting environments. A Progent network architect can help you design a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent�s Microsoft Certified engineers can help major corporations design, integrate and maintain major rollouts of updated versions of Microsoft products such as Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent�s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco products for connectivity solutions that combine simple, high-speed, integrated, and remote networking.
Computer Engineer Wireless Link
Top Online Help Ubiquiti Wi-Fi access point
Progent's Wireless Consulting Services offer a convenient, economical way for companies of any size to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
24 Hour macOS Configuration Professionals
Engineer macOS Phone-based
Progent provides nationwide remote help and troubleshooting services for businesses who operate macOS and OS X environments or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X users a range of IT services such as desktop assistance, upgrading to the most recent version of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad synchronization and troubleshooting, or moving to iCloud services. Remote technical support offers optimum leverage for your information technology budget by preserving client efficiency and limiting the hours charged for network repair services. Sophisticated online support technology and experienced service specialists and consultants allow Progent to handle the majority of IT issues without squandering time and money by going to your location. In most of cases your IT problems can be dealt with by telephone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the toughest network problems.
IT Consultants Microsoft Exchange Upgrade
Microsoft Exchange Upgrade On-site Technical Support
Progent is one of the most experienced network support firms for integrating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full advantages of Microsoft Exchange 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server management.
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