Progentís Cisco-Certified technology experts offer experienced PIX Firewall support services covering architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Extending from small, plug-and-play desktop appliances for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a sensible level of protection, performance and reliability for information environments of all sizes. PIX firewalls are based on a proven, specially designed platform, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification plus Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive management tools. Progentís Cisco experts can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Microsoft supports transparent hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, integrating and debugging your hybrid Exchange solution. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Windows Active Directory requires extensive practical experience to integrate efficiently across an enterprise. Progentís Microsoft Premier engineers are experienced in planning, integrating, and troubleshooting sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Active Directory include replication problems, multi-domain partition configurations, repair of corrupted Active Directory objects, cleaning up residual beta software configuration objects in online Active Directory environments, and fixing failed configurations of Active Directory and AD-integrated programs.
Progent's Microsoft-certified professionals offer technical help and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft server platforms. Progent's upgrade, configuration, administration, and troubleshooting expertise for Exchange Server include system design, deployment, project management, onsite and off-site technical support, Help Desk Call Center support, certified security evaluation, and full-service IT outsourcing.
Progent's certified Windows Server 2019 experts can assist your organization to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid on-prem plus cloud deployments, availability, and container support.
E-Mail Guard is Progent's affordable spam filtering and virus protection service that gives small companies world-class defense against spam, viruses, directory harvesting, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is built on Postini's perimeter management technology, a full suite of web-based spam filtering and virus defense services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also lets administrators track and control their e-mail application, regardless of server platform, hardware technology, or geographic location.
Progent can show you how to prepare and execute an efficient migration to Dynamics GP/Great Plains so that you retain your information, improve your protection, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by designing and executing a smart migration plan. Progent can also help educate new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to create specialized line-of-business applications and eCommerce solutions that work transparently with Dynamics GP 2010/Great Plains 2010.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for centralized management.
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both IP-based and PSTN voice communication. Lync 2010 can enhance the capability of Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management through integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support to assist your company to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business upgrade.
Before Progentís Microsoft Operations Manager solution, system issues were handled reactively, after users complained about them. With the benefit of proactive, computer generated warnings and trend reports sent by MOM, Progent is now able to anticipate server troubles before they grow to be critical enough to disrupt network uptime. Thanks to MOM, Progent can resolve looming problems before customers suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, safety and performance.
Progentís Microsoft-certified consultants can help your organization to enhance your desktops from 32 to 64 bits. Progent can help your company to understand the risks and benefits of upgrading to 64-bit desktop processing, design an affordable upgrade process that reduces business disruptions, and deliver inexpensive, expert remote help to aid your company to install 64-bit PC desktop software and applications on your current hardware.
Progent can provide the services of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progentís consultants offer expertise in multiple technologies relevant to mobile connectivity including system topology, Activesync, wireless security, wireless e-mail, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your organization work and money by using their wireless expertise to show you how to choose and integrate mobile networking technologies that fit the needs of your company. Progent can also tune your network architecture so that wireless data devices work more reliably.
If your company has a UNIX, Linux, or Sun Solaris environment or a multi-OS IT environment, Progent's CISM and ISSAP-certified consultants can assist your entire enterprise in a wide range of security topics including security management practices, security design and strategies, access management systems and techniques, software development security, business processes security, physical security, communications, network and web security, and disaster recovery preparedness. CISM, CISSP and ISSAP stipulate the core skills and worldwide standards of performance that information security professionals are expected to master. These certification provide IT management the confidence that those who have achieved their CISM, CISSP or ISSAP certification have the experience and knowledge to offer world-class security management and engineering services.
Progent offers fast access to the skills of seasoned wireless specialists who can assist you to assess the advantages of Ubiquiti UniFi wireless APs for your business and help you to plan, install, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to choose, provision, and position UniFi wireless access points for your required coverage and performance.
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a degree of protection that was previously limited to enterprises. Progent can provide a variety RMM options delivered as economical service packages created to help you to identify and fix a most IT network problems before they get big enough to hurt your business.
Progent can provide advanced remote consulting to help organizations connect their networks with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid network models that combine local IT assets as well as public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services such as Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects quickly and affordably.
Progent's Jabber consultants can provide remote or on-premises expertise to assist organizations of any size to design, implement, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent can provide advanced support for the products, technologies and services that go into building an end-to-end Jabber solution including Cisco network appliances and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, cyber security, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other components of a cohesive collaboration solution.
Progent's Microsoft authorized experts provide three service programs to help medium-size and large organizations develop a cost-effective and successful in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of internal personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help companies sift through the various high-quality Help Desk software packages on the market and determine which products might be excessively expensive, miss critical features, or align badly with your organization's business goals. Progent also provides short-term staffing for companies who need to reinforce their in-house Help Desk staff for special tasks or to substitute for vacationing or incapacitated personnel.
Progent is one of the most expert information technology support firms for creating email and messaging systems based on Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the advantages of Microsoft Exchange 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Progent offers expert support for every step of your Exchange Server 2010 upgrade including outsourced or co-sourced project management, site analysis, project planning, cost estimates of new software licenses and hardware needed, recommended vendor sourcing, pilot testing at client site or at Progent's test facility, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and training for customer's IT staff and users.
If your company runs a UNIX or Linux environment or a mixed-platform network, Progent's CISA and CISM-certified security specialists can assist your whole organization in a broad array of security topics such as security administration procedures, security architecture and models, access control systems and methodology, applications development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery planning. CISM, CISSP and ISSAP stipulate the core competencies and worldwide standards of performance that network security professionals are required to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM, CISSP or ISSAP certification have the background and knowledge to deliver effective security management and engineering services.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and transmit messages, search the GAL, copy addresses, sync up calendars, and invite fellow workers to meetings via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized onsite Entourage training.
Progent offers three essential kinds of Helpdesk services : Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients convenient access to a dependable support resource with years of experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to company productivity. Progent's goal is to resolve rather than simply report problems.
Progent's Microsoft certified engineers can assist you to assess Microsoft Windows 7 to verify application compatibility and to determine its performance and stability running in your environment. Progent can also show you how to assess the likely business value of adopting Microsoft Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and execute a non-disruptive deployment of Windows 7 from a your current release of Windows.
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management team, create a corporate-wide security strategy, streamline IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Microsoft Dynamics Customer Relationship Management helps small businesses nurture positive client relationships. Integrated Sales and Customer Service components allow in-house staff to share data to help promote sales success and deliver consistent, efficient customer service. Progent can set up the optimal network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer support data.
Remote server management cards give network administrators complete control over a server without the requirement for an on-site presence. Through these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a high-availability company network that includes remote management cards and Progent can use these remote server management cards to provide efficient remote technical support. Progent is familiar with a variety of remote server management cards such as Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Progentís Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by external and internal sources. Forefront TMG and ISA Server provide deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you strengthen your IT protection through expert design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified consultants can help you to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
The QTS Data Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Sacramento data center as a colocation site or if your business is considering moving your main or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly services including data center relocation, equipment installation and updates, network optimization, project management, virtual server expertise, remote monitoring, centralized system administration, application programming, disaster recovery solutions, data security assessment, and the support of the Progent Test Lab.
If you are a network consultant with technical support expertise, joining Progent and helping our clients will enhance your skills through interaction with our staff of mutually supportive, high-output consultants. Progent's focus on providing IT expertise and technical help to small companies will give you the opportunity to work closely with business leaders and add tangibly to the success of dynamic companies. Also, Our virtual office environment provides the most advanced technology for off-site support and wireless access to help you to come up with fast fixes when you troubleshoot mission-critical problems.
Progentís Microsoft-certified experts offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently connecting people, teams and information. Microsoft SharePoint offers a central spot for your employees or clients to connect to, manage, distribute and interact with useful data, files, and applications and to interact with other people. SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the information theyíve created in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint consultants can help your organization to support your current SharePoint environment or migrate to the latest version of SharePoint.
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's preparedness to block ransomware or recover rapidly from a ransomware incident. Progent will consult with you personally to gather information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup environment that reduces your exposure to a ransomware attack and meets your company's needs.
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support services to assist businesses of any size to design, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can assist you to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to build a cohesive network infrastructure that delivers the same connectivity, performance, security compliance, ease of management and availability for wired and wireless users irrespective of their mobility or device.
System Center Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, enables secure self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can assist businesses of any size with any aspect of designing, implementing, operating and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Cisco's wireless VoIP phones are hardened Wi-Fi handsets designed for workers who are mobile within office, hospitality, retail or other venues where IT management wants portable phones that provide more control, data security and ruggedness than is possible with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones usually demands that IT teams set up and optimize many key pieces of your Wi-Fi infrastructure such as access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified experts offer remote and onsite support to help you create and administer a Cisco wireless IP phone deployment by delivering services that range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Microsoft Virtual Server, run on the Windows Server 2003 platform and based on technology first produced by Connectix, delivers the performance needed to carry out server consolidation, software migration, and server quarantine projects via virtualization techniques in an enterprise-ready computing network with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in application development and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's skilled Virtual Server consultants can help your business to assess and deploy MS Virtual Server 2005.
Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security solutions for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and deploy an installation of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
DoubleTake/Carbonite Software offers a selection of products designed to deliver small and midsize companies a range of affordable alternatives for replicating and recovering vital applications including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business information networks to create an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
For large businesses, Progent can leverage in-house IT staffs by providing world-class experience in supporting critical Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint Server expertise, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices, Progent can perform as a seamless nearby extension of corporate IT management. Progentís enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbanes Oxley compliance, project planning, and world-class support for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and technicians to help with a campus relocation or branch move, or a system designer to assist with building or utilizing an Internet Data Center or co-location site.
Microsoft Teams session border controller Consultancy
Progent offers Windows 2003 Cluster Server support to help your business utilize high availability server clusters that can deliver 24x7 uptime. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Server Cluster. By showing you how too plan fault-tolerant server clustering solutions powered by Windows Clustered Server 2003, Progentís Certified Windows consultants make sure that your high availability server clusters are set up to maximize the business advantage of your IT network.
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or onsite configuration and troubleshooting services to assist you to design, configure, update, optimize, administer and debug Aironet Wi-Fi AP environments of any size or architecture. Progent's Cisco Wi-Fi controller consultants can also help you to integrate your wireless ecosystem with your wired network and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to administer and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your specific office design, building structure, and anticipated network traffic.
Progent has more than a decade of background deploying, and supporting the core platforms that make up System Center and can help you to plan, install, manage, and fix your Microsoft System Center 2012 R2 solution to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can help your organization to migrate to the latest edition of System Center from an older release or from another datacenter management solution to provide the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and critical application performance monitoring.
With the Catalyst line of switches for small and mid-size businesses, Cisco allows organizations to gain all the benefits of bringing intelligence into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities that make your IT network highly robust to accommodate time-critical requirements, expandable to facilitate growth, safe enough to guard restricted data, and designed for prioritizing and controlling traffic flows to optimize network performance. Progent's Cisco certified consultants can show you how to pick out and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISSP certified security consultants can show you how to create a strategic security policy and set up Cisco switches so they powerfully enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2960 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Nagios and MRTG are useful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-OS environments where the Linux OS and Windows run side by side. Nagios lets network support engineers to monitor system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the bandwidth in and out of SNMP network devices including servers, routers, and switches. Progent's system monitoring consultants can assist you to use both these programs to tune and repair your network.
Progent provides national remote phone support and consulting services for companies that run macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's consultants can provide macOS and OS X users a variety of services including desktop assistance, migration to the latest edition of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad integration and management, or moving to Apple's iCloud services. Online network consulting offers maximum leverage for your IT budget by extending client efficiency and limiting the hours billed for computer repair services. Advanced online support tools and experienced service specialists and engineers combine to enable Progent to handle most IT problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT issues can be dealt with by telephone or through a mix of phone help and online access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security professionals to help with the toughest system problems.