Additional Topics of Interest

Spora ransomware recovery Professionals
ransomware cleanup and restore Consultant

Progent's ransomware consultants can help your business to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and reconstruct a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

Unified CM SIP trunk Professional
Contact Center Remote Troubleshooting

Cisco Cisco Unified Communications Manager, originally known as CallManager, functions as the core of Cisco's communications and collaboration platform. Unified Communications Manager and Cisco Unified Communications Manager Express provide an advanced IP-PBX by integrating tightly with apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and on-premises expertise to help businesses of all sizes to create and administer Unified CM deployments by providing Unified Communications Manager integration and technical support consulting services that add optimum productivity. Progent can help with any facet of Unified Communications Manager support and debugging in areas that include integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, setting up SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, creating UCS server failover solutions for survivability, capacity planning, and integration with Exchange Server.

Remote Workers Collaboration Software Support Outsourcing
Immediate Onsite Technical Support Offsite Workers Collaboration Software

Progent can help small and mid-size organizations to set up collaborative software to make it easy for their teleworkers to benefit from positive teamwork with fellow workers and other stakeholders.

Technology Consulting Services Virtual Support Desk
Professionals Co-managed Help Desk

Progent's Microsoft and Cisco certified Consultants provide several ways to help mid-size and large organizations develop a cost-effective and successful internal Computer Support Helpdesk. Progent's consulting services include ROI evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of processes. Progent's Software Selection and Deployment Support Services help organizations analyze the numerous top level Help Desk software packages available and determine what products might be excessively costly, miss critical functions, or align badly with your company's business goals. Progent also provides temporary staffing for organizations who need to augment their internal Help Desk team for occasional tasks or to fill in for absent or indisposed personnel.

SCCM 2016 Central Administration Site Network Consultants
SCCM 2016 MAM Network Consultant

Configuration Manager 2016 automates software deployment and updating, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, allows secure self service, and delivers a common control mechanism for managing multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid environments.

ransomware removal and restore Consulting
Engineer NotPetya ransomware hot line

Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an ongoing ransomware attack. Call 800-462-8800

24/7/365 Small Office Remote Support
Largest Small Business Computer Tech

For small businesses considering Progent's IT outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or e-mail

UNIX Upgrade Consultant
Sun Solaris Migration Consultant

Progent can assist your business to design and implement a smooth migration from a Sun Solaris-based information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application experts can assist you to preserve your data and reduce productivity disruption by designing an efficient migration strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, migration planning and validation, Exchange migration expertise, information and application software porting, and processor and media migration and consolidation.

Immediate Exchange 2003 Server Upgrade Consultants
Exchange Server 2003 Onsite Technical Support

Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network downtime, simplifies ongoing support requirements, and makes your Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.

Network Documentation CCEA
MCP Help Center

Progent provides clients the services of consultants who have earned some of the computer industry's most prestigious credentials. Progent believes that clients have the right to know that their computer support providers have accredited testing as well as extensive real-world backgrounds so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials such as the CCIE brings priority for significantly superior vendor help than is available to non-certified consultants, enabling Progent to deliver clients a higher level of IT service. In other cases, major certifications such as CISM or CISSP for IT security can aid enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT experts.