Network Support for Mid-size Businesses
Microsoft Teams:
Design, Integration, Troubleshooting
Teams works in conjunction with Office/Microsoft 365 and integrates with third-party cloud applications to provide group communications and collaboration. Developed as the successor to Skype for Business Online, Teams provides a single platform to support chat, voice/video conferencing with shared screens and white boards, calling, cloud-hosted voicemail, group email, plus document and app sharing. Microsoft Teams is fully integrated with Microsoft 365 and depends on Microsoft Exchange and SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly Azure AAD) for delivering its complete feature set. Your organization can use Teams exclusively or you can deploy a hybrid network architecture that combines Teams along with on-premises Microsoft Skype for Business Server.
Progent's Microsoft Teams experts can deliver remote and on-premises support to assist companies of any size to evaluate the strategic advantages of Teams, plan and implement an efficient migration to Microsoft Teams from Skype for Business or Lync Server, and tune or debug a Teams environment. Progent can assist your organization to install and support a cloud-centric collaboration ecosystem based on Microsoft Teams, and Progent's Skype for Business experts can help you to create a hybrid solution that combines Teams with your self-hosted Skype for Business Server system. Progent can assist you to combine Microsoft Teams with Microsoft 365 Exchange Online, Microsoft SharePoint Online, and Office/Microsoft 365 apps and also with your in-house PBX system, your PSTN connection. gateway, and conference room telephony equipment.
Progent's Cisco CCIE network consultants are available to assist your organization to plan and configure a robust network topology for Microsoft Teams, and Progent's network security specialists can assist your business to create communications security policies following industry best practices. Progent's experts can guide you through stubborn technical bottlenecks or deliver comprehensive project management or co-management support to ensure that your Microsoft Teams deployment is successfully carried out on time and within budget.
Major Capabilities of Teams
Teams combines real-time chat chat, meetings, calling, document co-editing, app sharing, and cloud storage into a unified user interface. Teams is regularly enhanced and has reached or surpassed feature parity with Microsoft Skype for Business in all key capabilities. Teams also offers substantial advantages in expandability, chat, operation with Office/Microsoft 365, and other areas. In addition, Microsoft Teams brings the structures of Teams and Channels to make it easier to collaborate on projects, have real-time chats, share documents and apps, and stage meetings.
Teams and Channels
Teams and channels are defining concepts in Teams for promoting cooperation and organizing information. A team is a collection of users from inside and outside your organization who can collaborate with one another in a productive manner via meetings and by sharing messages, documents, and apps. Teams can be based on departments, office locations, projects, common enthusiasms, or anything else that can benefit from a modern collaboration platform. When you define a team you start a Office/Microsoft 365 group, a SharePoint Online site and document collection, an Exchange Online group mailbox and calendar, a OneNote notebook, and a persistent chat workspace. If you create a team from an existing Office/Microsoft 365 group, that group's participants, SharePoint Online site, shared mailbox, and OneNote team notebook are all brought into Microsoft Teams. A team can be public or restricted and can have up to 10,000 members.
Channels are chat-based workspaces within a team. Each channel except the default General channel is dedicated to a theme you define. All conversations, document sharing, and meetings for a given topic take place within the appropriate channel. Channels can be available to all team participants or restricted to a defined portion of the team. Authorized team members can enhance a channel by inserting apps that be tabs, connectors, and bots. Any files shared within a channel using the Files tab are located on SharePoint Online. Administrators can control policies to allow or block apps and services for a channel. Conferences held within a channel can feature shared whiteboards, notes, and chat. Incorporation of Microsoft Stream allows conferences to be recorded, saved, and played back.
Integration with Microsoft 365 Services
The Microsoft Teams client interface operates in conjunction with Office/Microsoft 365 productivity apps and services to deliver a modern real-time collaboration ecosystem. In addition, Microsoft Teams connectors enable you to integrate Teams with third-party apps including Twitter, Facebook, YouTube, Google Analytics, Jira, and MailChimp.
Samples of the combination of Microsoft Teams with Office/Microsoft 365 apps include:
- Exchange Online and Microsoft Outlook support group email and calendar functions. You can set up and participate in conferences through either Outlook or Teams. Chat and channel messages are held in Exchange for solid information security. You can also configure advanced security and data loss protection for in-transit email and attachments.
- SharePoint Online support enables you to build discussion and news web sites. A wide range of choices for managing permissions allow secure file sharing in the cloud.
- Microsoft OneDrive for Business allows secure storage of personal files or files shared in Microsoft Teams chat, synchronizes file revisions performed while offline, and allows simultaneous editing. Third-party storage providers you can manage in channels include Dropbox, Box, and Google Drive.
- Microsoft Entra ID (formerly Azure Active Directory (ADD)) is leveraged by Microsoft Teams to allow SSO with Microsoft 365 services, multi-factor authentication (MFA) for enhanced security, and conditional access based on group membership, geolocation, and device status.
Microsoft Teams Premium is an add-on offering that enables Teams to be Teams more personalized, intelligent, protected, manageable, and scalable. The advanced capabilities provided with Teams Premium offer significant enhancements to key areas supported by Teams such as meetings, webinars, town halls, collaboration, protection, AI-assisted meeting recaps, and virtual appointments. To run Teams Premium, users must have a subscription to Microsoft 365 Teams as well as an additional subscription to Teams Premium. Progent can help you to plan, configure, and tune your Teams Premium deployment so your organization can extract maximum business value from this potent, AI-powered product.
How Progent Can Assist You to Upgrade to Teams from Skype for Business
Microsoft Teams supplants Skype for Business Online as Microsoft's flagship cloud-based platform for unified communications and collaboration. Companies now relying on Skype for Business or Lync should plan for the upgrade to Microsoft Teams.
Progent can provide on-demand expertise in the broad array of technologies required to maximize the business value of your Teams deployment. Progent offers the assistance of Skype for Business Online consulting experts and Lync specialists to help your organization to stage your current collaboration environment for upgrading to Microsoft Teams. Progent's Exchange Online consulting experts, SharePoint Online specialists, and Office 365 consulting experts can help your organization to integrate Microsoft Teams with familiar cloud applications. Progent's telephony integration consulting experts can help your business to connect your phone environment to Teams.
Progent can provide online or onsite expertise to assist your business to resolve stubborn technical issues or Progent can provide end-to-end project management outsourcing services to you to plan and carry out a smooth upgrade to Microsoft Teams
Progent's consulting support for helping you to upgrade to Teams include:
- Help you to define your objectives for your Microsoft Teams environment
- Review your current resources and identify any new requirements for rolling out Microsoft Teams
- Check that all users have appropriate licenses for Office/Microsoft 365 apps
- Provide guidance for choosing a collaboration solution that uses Microsoft Teams exclusively or a hybrid model that integrates Microsoft Teams with on-premises Skype for Business Server
- Set up a compatible SBC for SIP trunking and PSTN lines to integrate your current telephony environment with Teams
- Review and revise current Dial Plans for operation with Microsoft Teams
- Design secure access and efficient workflows for telecommuters and mobile users
- Establish a governance plan that meets your internal standards and regulatory mandates
- Design and validate a cost-effective, phased migration process
- Set up an intermediate or permanent hybrid implementation that allows coexistence between Teams and self-hosted Skype for Business Server
- Set up Microsoft Entra sync (formerly Azure AD sync), SharePoint and Exchange Online, and OneDrive
- Migrate data from a on-prem SharePoint deployment
- Configure Microsoft Entra ID (formerly Azure Active Directory) Premium P1 and Active Directory Federation Services (ADFS)
- Configure Microsoft Entra Connect (formerly Azure Active Directory Connect) with writeback for hybrid Exchange deployments
- Configure, install, and manage Office/Microsoft 365 services
- Deal with DNS and certificate issues
- Provide mobile computing support by offering iOS management and Google Android smartphone management
- Deploy management utilities including Microsoft Teams Admin Center, Microsoft Entra (formerly Azure Active Directory) Admin Center, and Microsoft 365 Security and Compliance Center
- Configure the Teams Premium product to extend the capabilities of Microsoft Teams
- Provide group and one-on-one online training
- Provide as needed guidance, development, and troubleshooting services
Call or Email Progent for Microsoft Teams Consulting Services
To find out more about Progent's migration services for Teams, phone
An index of content::
Microsoft Hyper-V 3.0 Server Consolidation Online Troubleshooting
Windows Server 2012 R2 Hyper-V Consultants
Microsoft Windows Server 2012 R2 Hyper-V improves virtualization in key areas including multitenancy, flexible network infrastructure, cloud support, scalability and throughput, and high availability. Progent's Microsoft-certified consulting experts can help your business to benefit from Hyper-V to deploy and maintain virtual servers to reduce network expenses and enhance productivity.
Private Cloud Services Consult
Engineers Virtual Server Private Cloud Hosting
Progent's Private Cloud Hosting outsourcing provides comprehensive hosting of a small organization's servers in a solution that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization techniques that allow small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, system maintenance, and network administration while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Palo Alto Networks PAN-OS Security Organization
Palo Alto Networks PA-5200 Series Firewalls Network Security Audit
Progent's Palo Alto Networks firewall experts can help you choose, deploy, and manage Palo Alto Networks firewalls to create a modern security ecosystem that extends across your data center and cloud assets and protects all users anywhere with any endpoint device.
Security Audit Services NodeZero Cybersecurity Penetration Testing
Cisco and Microsoft Certified NoderZero Threat Assessment Firewall Network Install
Progent's certified security experts can perform NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are correctly set up and effective.
Exchange Server 2016 Support and Help
Specialists Microsoft Exchange 2016
Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
Microsoft SMS Server Online Support
Microsoft Certified Systems Management Server 2003 Remote Troubleshooting
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software by making it easier to install system images, control mobile devices, and run management tools. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you transition to new operating systems and applications. Progent's wireless engineers can help you develop sensible procedures and policies to manage PDAs and smart portable phones so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security strategy that incorporates policies, procedures and technologies to keep your IT computer system protected.
Telecommuter Integration Consulting Services
Top Ranked Professional At Home Workforce
Progent has 20 years of background assisting small and mid-size businesses to design, deploy, optimize, manage, and debug computer networks that incorporate at-home workers.
ProSight Email Content Filtering Professionals
ProSight Email Content Filtering Service Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that stays inside your security perimeter.
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