Computer Network Help for Midsize Businesses
Microsoft Teams:
Planning, Integration, Troubleshooting
Microsoft Teams operates in conjunction with Microsoft 365 and connects with a variety of cloud applications to deliver real-time conversation and cooperation. Developed as the successor to Skype for Business Online, Microsoft Teams offers a single interface to support messaging, audio/video meetings with shared screens and white boards, calling, cloud voicemail, group email, as well as document and app sharing. Microsoft Teams is seamlessly integrated with Office/Microsoft 365 and relies on Exchange Online and SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly Azure Active Directory (AAD)) for opening up its full set of capabilities. Your organization can use Microsoft Teams only or you can deploy a hybrid model that supports Teams along with on-premises Microsoft Skype for Business Server.
Progent's Teams experts can deliver online and onsite support to assist companies of all sizes to assess the strategic benefits of Microsoft Teams, design and implement a cost effective upgrade to Microsoft Teams from Skype for Business or Microsoft Lync Server, and tune or debug a Microsoft Teams environment. Progent can help you to configure and manage a cloud-only collaboration system based on Microsoft Teams, and Progent's Skype for Business consultants can assist your organization to integrate a hybrid deployment that combines Teams with your on-premises Skype for Business Server system. Progent can help your company to integrate Microsoft Teams with Exchange Online, SharePoint Online, and Office/Microsoft 365 apps and also with your on-premises PBX, your PSTN connection. gateway, and conference room telephony products.
Progent's Cisco-certified network consultants can help you to design and configure a robust network architecture for Microsoft Teams, and Progent's network security and compliance consultants can assist your company to plan enterprise-wide communications security policies following leading. Progent's consultants can help you resolve stubborn IT road blocks or provide comprehensive project management or co-management support to ensure that your Microsoft Teams deployment is successfully carried out on schedule and within budget.
Key Capabilities of Microsoft Teams
Microsoft Teams combines real-time chat chat, conferencing, IP calling, document collaboration, app sharing, and cloud storage into one user interface. Teams is continually updated and has achieved or surpassed feature parity with Skype for Business in all key capabilities. Teams also delivers significant advantages in scale, chat, operation with Office/Microsoft 365, and other aspects of collaboration. Also, Microsoft Teams brings the structures of Teams and Channels to make it easier to collaborate on initiatives, have real-time conversations, share files and apps, and stage conferences.
Teams and Channels
Teams and channels are key structures in Microsoft Teams for promoting cooperation and sharing information. A team is a collection of users from inside and outside your organization who can collaborate with one another in a productive manner through meetings and by exchanging discussions, documents, and applications. Teams can be based on business divisions, offices, company initiatives, mutual enthusiasms, or anything else that can benefit from a modern collaboration platform. Whenever you establish a team you start a Microsoft 365 group, a SharePoint Online site and document library, an Exchange Online group mailbox/calendar, a OneNote team notebook, and a persistent chat workspace. If you create a team from a current Microsoft 365 group, that group's members, SharePoint Online web site, mailbox, and OneNote team notebook are all added to Microsoft Teams. A team can be open or private and can include as many as 10,000 members.
Channels are chat workspaces associated with a team. Every channel except the default General channel is concerned with a theme you specify. All conversations, document sharing, and conferences for a theme take place inside the appropriate channel. Channels can be open to all team participants or limited to a defined subset of the team. Permitted team members can expand a channel by adding apps that be tabs, connectors, and bots. Files shared on a channel using the Files tab are located on SharePoint Online. Managers can control policies to allow or reject apps and services for a channel. Meetings occurring within a channel can include shared whiteboards, notes, and chat. Incorporation of Microsoft Stream allows conferences to be recorded, stored, and played back.
Integration with Office/Microsoft 365 Services
The Teams client interface works on top of Microsoft 365 productivity apps and services to provide a modern real-time collaboration solution. Also, connectors make it possible for your organization to integrate Teams with third-party apps including Twitter, Facebook, YouTube, Google Analytics, Jira, and MailChimp.
Examples of the combination of Microsoft Teams with Microsoft 365 include:
- Exchange Online and Outlook provide group email and calendar services. You can set up and participate in meetings via either Outlook or Teams. Chat and channel messages are held in Exchange for strong security. You can also set up advanced security and data loss protection (DLP) for en-route email and attachments.
- SharePoint Online support allows you to build discussion and news sites. A wide range of choices for managing permissions enable highly secure document sharing in the cloud.
- OneDrive for Business supports secure storage of private documents or documents shared in Teams chat, synchronizes file revisions made while offline, and supports simultaneous editing. Third-party file storage providers you can add to channels include Dropbox, Box, and Google Drive.
- Microsoft Entra ID (formerly Azure Active Directory) is leveraged by Microsoft Teams to allow SSO with Office/Microsoft 365 applications, MFA for increased security, and conditional access governed by group, location, and endpoint state.
Teams Premium is an add-on offering that enables Teams to be Teams more personalized, intelligent, secure, manageable, and scalable. The rich capabilities provided with Teams Premium include substantial enhancements to vital areas addressed by Teams like meetings, webinars, town halls, collaboration, security, AI-assisted meeting notes, and virtual appointments. To run Teams Premium, users must subscribe to Microsoft 365 Teams plus an additional subscription to Teams Premium. Progent can assist your organization to plan, implement, and tune your Teams Premium deployment so your organization can extract maximum value from this potent, AI-driven product.
How Progent Can Assist You to Upgrade to Microsoft Teams from Skype for Business or Lync
Microsoft Teams succeeds Skype for Business Online as Microsoft's flagship cloud platform for unified collaboration. Companies currently relying on Skype for Business or Lync should prepare for the transition to Microsoft Teams.
Progent offers on-demand support for the broad range of IT disciplines required to optimize the business value of your Teams investment. Progent offers the assistance of Skype for Business consulting experts and Lync consulting experts to assist you to prepare your legacy collaboration environment for migration to Microsoft Teams. Progent's Exchange specialists, SharePoint consultants, and Microsoft 365 specialists can assist you to combine Teams with your favorite cloud apps. Progent's telephony infrastructure experts can help your organization to integrate your phone environment to Microsoft Teams.
Progent offers remote or onsite consulting support to help your organization to overcome stubborn technical obstacles or Progent can provide end-to-end project management outsourcing and co-sourcing services to you to design and carry out your upgrade to Microsoft Teams
Progent's consulting support for helping your business to upgrade to Teams include:
- Assist you to determine your objectives for your Teams environment
- Inventory your current resources and call out any new requirements for migration to Teams
- Check that all workers have appropriate licenses for Office 365 apps
- Provide guidance for choosing a collaboration architecture that includes Teams only or a hybrid model that integrates Teams with self-hosted Skype for Business Server
- Set up a supported session border controller (SBC) for SIP trunking and PSTN lines to connect your existing phone environment with Microsoft Teams
- Review and revise existing Dial Plans for operation with Microsoft Teams
- Establish connectivity and workflows for at-home workers and mobile workers
- Create a security strategy that meets your company standards and regulatory requirements
- Plan and test a cost-effective, phased migration procedure
- Set up a temporary or permanent hybrid implementation that supports concurrency between Teams and on-premises Skype for Business Server
- Set up Microsoft Entra sync (formerly Azure AD sync), SharePoint Online, Exchange Online, and OneDrive
- Migrate content from a self-hosted SharePoint implementation
- Configure Microsoft Entra ID (formerly Azure Active Directory) Premium P1 and Active Directory Federation Services (ADFS)
- Configure Microsoft Entra Connect (formerly Azure AD Connect) with writeback for hybrid Exchange Server deployments
- Set up, deploy, and administer Microsoft 365 services
- Deal with DNS and certificate issues
- Provide BYOD integration by providing Apple iPhone and iPad integration and Android phone and tablet integration services
- Deploy management utilities such as Teams Admin Center, Microsoft Entra (formerly Azure Active Directory) Admin Center, and Office/Microsoft 365 Security and Compliance Center
- Configure the Microsoft Teams Premium product to extend the feature set of Microsoft 365 Teams
- Deliver group and individual remote education
- Provide ongoing guidance, programming, and troubleshooting support
Call or Email Progent for Microsoft Teams Consulting Services
To learn more about Progent's upgrade support for Teams, phone
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