Additional Topics of Interest

Troubleshooting Microsoft Dynamics NAV
Dynamics NAV ERP Programming Firms

Microsoft Dynamics Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a single soultions for financial management, inventory control, operations, project management, procurement, sales, supply chain, and business analytics. Progent's Dynamics Business Central/NAV consultants can help you to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-hosted, onsite, or hybrid deployment.

Cisco Help Desk Information Technology Consulting
Online HelpDesk Call Center Support and Setup

The Help Desk Call Center support model used by Progent's Technical Response Center gives small and midsize companies an efficient option to dependence on freelance service individuals by offering broad expertise accessible to numerous support teams, optional round-the-clock access to emergency assistance, fast escalation to appropriate engineers for solving even the most intractable problems, support consistency and reliability, quick follow-up overseen by seasoned support administrators, a variety of convenient mechanisms for requesting service jobs, plus a high level of progress transparency enabled by trouble ticket updates and accessible via a web portal.

Palo Alto Networks PA-3400 Series Firewalls Network Consultants
Palo Alto Networks App-ID Firewall Configuration

Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to provide a modern security environment that extends across your on-premises and cloud assets and guards all users at any location with any device.

Windows Server 2008 R2 Remote Troubleshooting
Microsoft Windows 2008 R2 Technology Consulting Services

Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your company, develop test systems and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, train your support staff how to run enhanced administration utilities, and provide continuing consulting and support via budget-friendly options such as Helpdesk service and online technical assistance.

Expert Microsoft Certified System Center Management Packs Specialist
SCOM Management Packs Support and Setup

Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.

Windows Server 2016 Disaster Recovery Planning Integration Services
Windows Server 2016 Information Assurance Consultant

Progent's certified information technology experts can provide Windows Server 2016 migration consulting services to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can assist you to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

CCIE Expert Certified Extended Help Desk Network Consultants
Call Desk Sharing Technology Consulting Services

Progent's Co-managed Call Center service makes it possible for your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of veteran desktop support engineers and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

NinjaOne Automated Server Monitoring Integration Services
NinjaOne and Progent NOC Server Monitoring Consultant

A cornerstone of Progent's NOC is its powerful incorporation of NinjaOne RMM, a cutting-edge remote monitoring and management (RMM) platform which enables automated alerting and streamlined incident response.

Open Now Microsoft Office 2003 Network Consulting Service
Outsourcing Technology Microsoft Office 2003

Progent applies no service activation charge and requires no retainer for services provided during regular working hours. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be forced to allow simple problems to fester.

Microsoft Expert MS SQL 2008 Online Support
MS SQL Server 2008 Computer Consultant

Microsoft SQL Server 2008 delivers indispensable, standardized tools to computer professionals and information workers, reducing the complexity of designing, deploying, administering, and using enterprise information and database programs on platforms ranging from mobile devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consultant with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, assures you success in planning, deploying and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

ProSight Hosting for Virtual Servers Specialist
Private Cloud Solutions Engineer

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. ProSight Virtual Hosting services are built upon mature virtualization techniques that allow small businesses with multi- platform environments to economize significantly on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

Consulting Services Microsoft Azure enterprise hybrid cloud solutions
Microsoft Azure Storage Programming Firms

Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android smartphones and tablets.

24/7/365 System Center 2016 Virtual Machine Manager Specialist
System Center 2016 and Intune IT Consulting

Microsoft System Center 2016 delivers important improvements in the management of hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to design and install a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.

Windows 10 Installation Remote Support
Windows 10 Microsoft Deployment Toolkit Services

Progent's Microsoft-certified consulting experts can help businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from an older release of Microsoft Windows. Online and onsite evaluation and migration support for Windows 10 offered by Progent include Return on Investment estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and management, infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and post-migration consulting support.