Network Outsourcing for Midsize Businesses
Microsoft Teams:
Planning, Deployment, Technical Support
Additional Topics of Interest
Exchange Server 2010 Upgrade Consultant Services
Technology Professional Exchange Server 2010 Upgrade
Progent's Microsoft and Cisco-certified network experts can assist you to determine the benefits of Exchange 2010 for your business and can assist you to design and implement a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will offer fast ROI by increasing your productivity, lowering the cost of equipment and support, streamlining management, and integrating your key communications platforms.
Immediate ProSight Reporting Remote Network Infrastructure Management Specialists
ProSight Reporting ConnectWise Manage Ticketing Consulting Services
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Windows and Solaris Engineer
Top Rated UNIX, Windows Professional
Progent's UNIX family support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single source to show you how to create and manage a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Online Troubleshooting MFA and Single Sign-on
ProSight Duo MFA Computer Consultants
Progent's Duo managed services utilize Cisco's Duo technology to defend against compromised passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Open Now Wi-Fi controllers patch management Professionals
Wi-Fi controllers patch management Specialists
Progent's managed services for software/firmware update management provide businesses of any size a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints scanners, infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Dynamics GP 2015 R2 Deployment Technology Professional
Dynamics GP 2015 R2 Integration Consulting
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that improves cloud integration, works with popular handheld devices, allows single sign-on with Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines management reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of technical skills and hands-on experience to resolve the many technical and business issues involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will optimize the business value of your investment in this powerful product.
Solaris Online Networking Support
Linux Remote Consulting Services
Progent provides nationwide online technical support and troubleshooting services for companies that operate Solaris environments or whose information systems include a mix of Solaris and Microsoft Windows technology. Remote IT help provides optimum leverage for your information technology budget by extending user efficiency and shortening the time charged for network analysis and repair. Sophisticated remote access tools and skilled service specialists and engineers allow Progent to solve the majority of IT issues without wasting time and money by going to your location. In the vast majority of cases your network issues can be remediated by telephone or through a combination of telephone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to help you with the most difficult network issues.
Forefront Threat Management Gateway 2010 Consultants
Emergency Remote Support Threat Management Gateway 2010
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server solution for an array of security functions such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security logging and reporting features, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft engineers can help your company to design and carry out test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent can also assist your organization to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Exchange 2016 Mailbox migration IT Services
Consultant Microsoft Exchange 2016 Migration
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 including planning HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco wireless controller Network Consulting
WiFi 6 migration Remote Technical Support
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
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Consultants Microsoft Forefront TMG
Microsoft Forefront TMG 2010 Information Technology Consulting
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server 2006 and provides a easily managed web gateway that delivers a single-server solution for a variety of security functions such as an application and network layer firewall, URL monitoring and filtering, antimalware, IPS, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security reporting features, allows custom reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual server to cut expenses and enhance recoverability. Progent's Microsoft-certified engineers can assist you to plan and execute test and production implementations; integrate Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
Windows Server 2022 Azure Arc Network Consultant
Windows Server 2022 with Linux Technology Consulting
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Cisco Management IT Specialists
Problem Resolution Online Cisco Certified CCIE
Progent can assist your organization to deploy Cisco's networking products to build a robust basis for your local, cloud-centric, or hybrid data center and streamline operations in key areas such as compute and storage utilization, security and compliance, manageability, uptime, and recoverability.
Home Based Microsoft Consulting Positions
Urgent Remote Support Job Virtual Office Microsoft Consulting
Progent believes that a well designed and executed information system is a vital piece for accelerating a firm's growth, and we apply this credo in our corporate network environment. Progent has created a non-stop virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer fast and effective support, collaborate closely on challenging projects, and experience career and personal growth from being a member of a dynamic company culture of self motivation and freedom.
Envisioning Phase: Requirements Definition Computer Network Specialist
Planning Phase: Design and Architecture Proposals Technology Providers
In conducting IT projects for enterprise customers, Progent uses a structured approach based on defined milestones so as to meet financial, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design tuning, and expert deployment. All facets are documented to make available a comprehensive summary of technical services performed and to assist in ongoing network support.
ISA Server Professional
Internet Security and Acceleration Server Consultants
Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to design, deploy, and manage an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your network that delivers the firewall protection, performance and ease-of-use that your business requires.
Exchange 2013 Disk Availability Group Specialists
Configuration Microsoft Exchange
Microsoft Exchange Server 2013 includes major improvements to the capabilities of Microsoft Exchange Server 2010 and introduces important innovations as well as a revamped structure. These enhancements favorably impact key facets of IT like ease of administration, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential advantages of migrating to Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote consulting and support and management services for Exchange Server 2013.
ASA Firewall with Firepower IT Services
Cisco Firepower NGFW Firewalls Computer Consultants
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X firewalls and include unified control of modern cybersecurity features like application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and execute an efficient migration to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that span branch offices, data centers, and cloud resources.
Xamarin Design Firm
.NET Framework Programmer
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or enhance .NET apps rapidly and affordably.
Microsoft Windows 2003 Consulting Services
Windows Server 2003 Consulting
Progent's Microsoft-certified Windows Server 2003 consultants can provide network support and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and support services include system planning, deployment, project management, in-person and remote network support and repair, Call Center services, expert security consulting, comprehensive outsourcing, and cost-effective co-sourcing.
WatchGuard Firebox Cybersecurity Team
24-Hour WatchGuard Firebox M4800 Firewall Consultants
Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.
On-site Technical Support SCCM 2007 Asset Management
SCCM 2007 Windows Server Deployment Remote Support Services
Progent's Microsoft-certified consultants can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, improve compliance, and boost productivity by making sure that operating systems and applications stay up to date, tracking product licenses, and monitoring usage profiles so you can make smart buying choices. Once your organization is ready to update your SCCM 2007 change management solution, Progent can help you to plan and implement an efficient move to System Center 2012 Configuration Manager.
24-7 Call Center Sharing Economics Online Support Services
Support Desk Sharing Cost Savings Consultants
Progent's Help Desk management and co-management services help companies to cut costs and increase productivity.
Technology Professional Hybrid cloud solutions
Microsoft Azure hybrid cloud solutions Consulting Services
Progent can assist your IT team to design and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that combine on-premises IT assets as well as one or more public cloud services. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of cloud integration services such as Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience providing advanced consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Windows SharePoint 2007 Services Specialists
24/7 SharePoint 2007 Consulting Services
Progent's Microsoft-certified consultants offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or clients to access, manage, distribute and manipulate useful data, files, and software and to communicate with other people. It enables quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of information available within and without a business network. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they've created in a manner that makes data convenient to locate, download and apply.
After Hours Consulting Support for Network Service Firms Computer Consultant
Consulting for Service Firms Online Help
Progent's Support Program for IT Service Organizations lets you use Progent's consulting engineers under your own service brand as a transparent extension of your IT services staff.
Network Performance Analysis Network Engineer
Computer Engineer ProSight Automatic Network Mapping
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that require critical software patches, or isolating performance bottlenecks.
Navision and Dynamics NAV Applications Consultant
Dynamics NAV MRP Developer
Progent can provide online and onsite installation, upgrade, programming, BI reporting for Dynamics 365 Business Central/NAV.
Microsoft Dynamics GP Excel Reports Developer
Dynamics GP SmartList Builder Consultancy
Microsoft Dynamics GP software offers analysis and reporting features that let you track all operations, revenues and spending, and market patterns with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to design reports that allow you to understand your business more completely, turning raw data into useful management information. Progent can improve your reporting and analytics by providing Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver custom business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Dynamics GP Visual Studio Services
Microsoft Dynamics Design
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to create specialized line-of-business programs and eCommerce solutions that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you create reports that allow you to track your business more effectively, turning raw information into useful understanding of your company and customers.
After Hours ransomware removal and file restore Consultant
Consultant ransomware cleanup and restore
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
MSP360 Ultimate Backup Online Troubleshooting
Consultant Services MSP360 B2 Backup Storage
Progent can help you to create, implement and administer a backupup/restore plan built around MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent offers end-to-end monitoring and remote management to protect against data loss resulting from user miscues, system glitches, malicious insiders, and malware assaults such as ransomware.
Online Support Services Fault Tolerant Network Connection
Remote Consulting Non-stop Interoffice Connectivity
Progent's non-stop interoffice connectivity and fault tolerant network connection consultants can help small organizations create fault tolerant Interoffice connectivity via fully redundant system architectures featuring transparent failover. Progent's CCIE engineers can design and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical 24x7 interoffice connectivity.
Network Security Protection Bulletins Technology Consulting Services
Cybersecurity Bulletins Cybersecurity Group
This page includes current information on security threats, patches, and best practices. Contact Progent if your organization needs help securing your network against the latest cybersecurity threats.
Small Business Computer Consultant Windows 7 Migration
Installer Microsoft Windows 7 Upgrade
Progent's Microsoft certified consultants offers remote and onsite consulting services to assist you to manage, maintain, and troubleshoot computers powered by Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, online connectivity, smartphone and tablet integration, Wi-Fi network design, and remote system monitoring.
Dynamics GP App Development Developer
Great Plains Accounting Engineer
Progent's seasoned solution designers and software developers can assist your company to create customizations to Microsoft GP that address the unique requirement of your organization while retaining the advantages of seamless Windows integration. Progent can also offer help with a variety of software development technologies that can be utilized to create user-interface and data integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
WatchGuard Firebox M590 Firewall Cybersecurity Contractors
Security Audits WatchGuard Firebox M370 Firewall
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
SQL Server 2014 Capacity Planning IT Consulting
SQL Server 2014 Reporting Services Online Troubleshooting
SQL Server 2014 includes major enhancements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include system design, configuration, administration, troubleshooting, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Remote Troubleshooting Microsoft 365 Hybrid Solutions
Office 365 Word Integration Network Consultant
Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based products and services.
ransomware preparedness report Engineer
24x7 MongoLock ransomware protection and recovery Specialist
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability to block ransomware or recover rapidly from a ransomware attack. Progent will work with you directly to collect information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and meets your business needs.
Skype for Business Edge Server Pool Consultants
24-7 Skype for Business Web Apps Server Professionals
Progent's Microsoft-certified consultants offer remote and on-premises consulting services for companies of all sizes to evaluate the benefits of migrating to Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud or hybrid topology; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified data security consultants can assist you design and validate a security environment for your Skype for Business solution that meets government and industry requirements.
WatchGuard Firebox T15 Firewall Forensics Services
Best WatchGuard VPN Network Security Audit
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.
System Center MOM Consultants
Monitoring and Reporting Online Help
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of any size advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to help you to remediate serious issues detected by Microsoft SCOM 2012.
SharePoint 2019 and SQL Server Online Technical Support
SharePoint 2019 PowerShell Online Help
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, software development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a cohesive intranet solution.
Information Technology Consulting WatchGuard Firebox
WatchGuard SSL VPN Cybersecurity Contractors
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall product that fits your security needs and budget. Progent can assist you to manage outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewalls.
24-Hour Technology Consulting Anti-Spam
Anti-Spam Technical Support Services
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the protection and administration of corporate email by offering continually updated spam and virus blocking, policy management, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities plus outbound email filtering to let you fix your e-mail system and specify and regulate company email policy.
Microsoft Experts Co-managed Heldesk Network Consulting
Shared Call Center Outsourcing
Progent offers several essential kinds of Helpdesk services including Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco professionals offers your clients convenient access to a dependable technical resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a key contributor to company productivity. Progent's goal is to fix and not merely record problems.
Integration Services Microsoft ISA Server 2006
Technical Support Microsoft ISA Server 2006
Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching platform for securing the Internet-facing applications of any sized business against a wide variety of attacks. Progent's certified Internet Security and Acceleration Server 2006 engineers can show you how to plan, rationalize, test, install, configure and support the Standard or Enterprise edition of ISA Server on your network.
Help Desk Call Center Network Consultant
Network Consultants Help Desk Process
The Contact Center support model adopted by Progent gives small and midsize businesses an effective option to dependence on freelance consultants by offering broad expertise accessible to multiple support groups, optional round-the-clock access to emergency assistance, fast escalation to world-class experts for handling the most difficult problems, service consistency and dependability, prompt follow-up overseen by veteran service managers, a selection of easy-to-use techniques for requesting support tasks, and a high level of process visibility made possible by trouble ticket tracking and available through a web portal.
Nephilim ransomware recovery Specialists
Egregor ransomware recovery Consultants
Progent's ransomware experts can assist your business to assess your ransomware vulnerability, remotely monitor and protect your IT environment, assist with settlement negotiations with a threat actor, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Support and Integration WLAN Site Survey
Wi-Fi RF Coverage Maps Computer Consulting
Progent's Wi-Fi site survey and predictive modeling assist you to design, install and debug a Wi-Fi LAN optimized for your facilities, providing you a WLAN that has the reception, speed, capacity, QoS, security, and hand-off capability your company needs. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for validating, tuning, and debugging a functioning wireless LAN.
Remote Technical Support Altaro VM Backup Immutable Cloud Storage
Hornetsecurity Altaro VM Backup and vSphere Configuration
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to plan, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
After Hours SMS Server Migration Online Support Services
After Hours SMS Server 2003 Upgrade Troubleshooting
Progent's certified consultants provide small and medium size businesses enterprise-grade consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager is the new name for the change management platform previously known as SMS Server. System Center Configuration Manager 2007 offers a range of new features to Microsoft Systems Management Server such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 support, NAP security support, and device driver management. Progent's Microsoft certified engineers can help you use SMS or Configuration Manager 2007 effectively for streamlined operating system and application software deployment, security patch control, application tracking, and licensing compliance. Progent's consultants can also assist your company to migrate efficiently from SMS Server to Configuration Manager.
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