Network Help for Midsize Businesses
Microsoft Teams:
Planning, Integration, Troubleshooting
Additional Topics of Interest
Open Now Windows 2008 R2 Professionals
Windows 2008 R2 Support and Help
Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, expandability, and versatility that accelerate productivity of local, branch office, and mobile users. Progent's Microsoft-certified experts can provide cost-effective online consulting, troubleshooting, and training services to help you to plan, implement, and maintain Microsoft Windows Server 2008 R2 in order to add substantial strategic value to your information system.
CIO Outsourcing Consultant
Technology Professional Network Support Outsourcing
Progent is structured to deliver comprehensive online consulting for all technologies common to small company information networks and offers a variety of vital, as-needed services such as a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam/virus filtering as a managed service, project management for critical initiatives like site moves orOS upgrades, connectivity experts for designing fast and robust infrastructure, security engineers to ensure information protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to write, customize, or troubleshoot mission-critical applications.
wireless IP phones and Cisco Unified Communications Manager Technical Support
24-7 wireless IP phones and Meraki APs Help and Support
Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within office, warehouse, retail or other environments where IT management wants user endpoints that offer more administrative control, security and ruggedness than is achievable with the BYOD mode of workplace communications. Integration of Cisco's wireless VoIP phones usually requires that IT teams configure and fine tune numerous key pieces of your wireless infrastructure including access points, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide remote and onsite support to help your organization build and manage a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the set up of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
Exchange Server 2016 Migration On-site Support
Microsoft Exchange Server 2016 Migration Planning Specialist
Progent can assist you in all phases of your migration to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Hornetsecurity Altaro VM Backup Deduplication Online Technical Support
Hornetsecurity Altaro VM Backup Local Remote Support Services
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or onsite services to assist you to plan, deploy, optimize and troubleshoot a comprehensive backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
NetApp MetroCluster Design Engineers
NetApp MetroCluster Design Consultant
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) away from one another. Progent's roster of veteran IT experts can help your business to plan, configure, manage, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by delivering guidance with tasks like assigning shelf IDs, determining plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to verify compliance with information assurance standards and government mandates.
Professional Fault Tolerant Colocation
Fault Tolerant Colo Consultancy
Progent's Data Center consultants can show you how to select high availability data centers that meet the particular needs of your business. High availability Internet Data Centers are especially attractive to small organizations because of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to create an on-site data center that offers even a basic degree of fault tolerance is too expensive for typical small organizations. Progent can show you how to get all the advantages of high availability data centers and 24x7 colo sites by providing a full range of engineering and support services.
On-site Technical Support Online Wireless Site Survey
WLAN Site Survey Network Consultant
Progent's wireless site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN optimized for your environment, providing you a wireless solution that delivers the coverage, performance, density, QoS, security, and roaming ability your business requires. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless network and on-premises survey services for validating, optimizing, and debugging an operational Wi-Fi network.
24/7 Engineer Azure and iPhone integration
Biggest Azure and SQL Server integration Consulting Services
Progent can assist you to design and carry out a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management across on-premises and cloud assets.
24-Hour Cisco Prime Infrastructure Support and Integration
Support Outsourcing Aironet 802.11ax Wireless
Progent's certified wireless consulting experts can assist businesses of any size to design, implement, administer and troubleshoot Cisco Aironet Wi-Fi access point environments to achieve the performance, range, density, expandability, security and ease of management required for seamless access between wireless and wired networks. Progent offers efficient online and onsite consulting services for legacy and new-generation 802.11ac Aironet wireless access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet access points.
ProSight Reporting Auvik Network Managemrnt Engineer
Computer Consultant ProSight Reporting Infrastructure Monitoring
ProSight Reporting is an expanding line of real-time reporting plug-ins designed to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
An index of content::
Smartphone On-site Support
Windows Mobile 7 Consultancy
Progent's consultants offer experience in multiple technologies related to mobile connectivity such as network topology, wireless data synchronization, wireless protection, mobile e-mail, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified consultants can save your company work and money by using their wireless experience to help you select and integrate wireless access solutions that make sense for your company. Progent can also tune your network infrastructure so that mobile PDAs perform better.
Sun Solaris Network Consultant
Consulting Services Solaris
Progent's Sun Solaris family support services provide small companies and software developers support for managing and maintaining Solaris systems that operate with Microsoft-powered networks. Progent can give your organization contact with Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This broad range of experience offers you an easy one-stop consulting firm to show you how to create and manage a protected and reliable mixed-platform connectivity and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
ProSight Endpoint Ransomware Monitoring Services Onsite Technical Support
NotPetya ransomware protection and recovery Specialists
ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior-based AI technology by SentinelOne to defend endpoint devices and servers and VMs against familiar as well as zero-day ransomware variants like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Aironet Wave 2 Wi-Fi AP Outsourcing
Aironet 700 Access Point Specialist
Progent's Cisco CCIE Wi-Fi network experts can provide online or on-premises configuration and debugging services to help your organization to design, configure, update, optimize, manage and troubleshoot Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller experts can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to accommodate your unique office layout, building structure, and expected network traffic.
Cisco and Microsoft Certified Experts Penetration Testing Compliance Auditor
Cybersecurity Pen Testing Firewall Audit
Stealth intrusion checking is a key component of any overall network security plan. Progent's security professionals can perform extensive penetration checks without the knowledge of your company's in-house network support staff. Stealth penetration testing uncovers whether current security monitoring tools such as intrusion incident warnings and event log monitoring are correctly configured and consistently observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware.
Hornetsecurity Altaro 365 Total Teams Chat Backup Professional
Hornetsecurity Altaro M365 SharePoint Backup IT Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
ProSight NinjaOne Patch Management Consultants
NinjaOne Desktop Monitoring and Reporting Technical Support Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the state of critical assets.
IT Services Cisco VoIP Phones and CallManager
Technology Consulting Services IP Communications
Progent's CCIE-certified networking consultants offer advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Online Technical Support 24x7 HelpDesk
Computer Support Help Desk Consulting Services
The Help Desk support model adopted by Progent's Technical Response Center gives small and midsize companies an affordable alternative to dependence on freelance consultants by offering extensive technical knowledge shared by multiple support groups, optional round-the-clock availability of urgent assistance, escalation capability to top-level experts for handling the most complex issues, support consistency and dependability, prompt follow through enforced by veteran support administrators, a selection of convenient mechanisms for requesting support jobs, plus a high level of progress visibility made possible by trouble ticket updates and accessible through a web-based portal.
Symantec VelociRaptor information Systems Audit
Symantec VPN Cybersecurity Company
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Raptor and VelociRaptor family or show you how to migrate to newer firewall solutions. Progent can also enable you to create and execute a complete security strategy that can incorporate firewall/VPN devices and software, managed security and network defense services, system monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for on-going technical support, administration, education, and security expertise.
ransomware cryptoworm recovery Technology Professional
Consultant Services Netwalker ransomware recovery
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and protect your IT environment, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
SharePoint Online Migration Network Consulting
IT Consulting SharePoint 2016
Progent's Microsoft-certified consultants can provide economical online and on-premises consulting expertise, application development, and troubleshooting services for organizations of any size who want to migrate to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
ransomware cleanup and restore Consulting Services
24 Hour ransomware rebuild Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Microsoft ERP Remote Technical Support
Computer Engineer Microsoft Project
Progent's team of application experts offer advanced consulting, custom development, integration assistance, and online training for leading business applications covering vital areas including ERP and MRP, general accounting, management reporting, web application development, and the MS Office family of business productivity software. As a Microsoft Partner with years of background providing high-level consulting and troubleshooting services online, Progent can assist clients anywhere in the U.S. to eliminate the time and expense related to travel and on-site activity without compromising the high quality of technical support.
ProSight network asset documentation management Professional
ProSight network asset documentation management Services
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and organizing your network documentation, you can save as much as 50% of the time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Georgia Networking Consultancy Services
Louisiana Network Service
Progent's Technical Response Center (TRC) provides low-cost nationwide after-hours online troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer extended hours telephone support and remote secure computer access to troubleshoot and resolve network problems quickly and economically.
Design Firm .NET Android
Top Microsoft Experts .NET Software Contract Development
If you want to update your production web site, create internal websites for applications such as human resources or employee training, design a high-impact web presence for a new venture, or write line-of-business, data-driven specialized web applications, Progent can supply talented and proven web designers. Progent's consultants can also show you how to build and manage a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to run your web solutions.
Microsoft Office SharePoint Server 2013 Support and Setup
SPS 2019 Setup and Support
Progent's Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently connecting people, groups and information. Microsoft SharePoint Server offers a common location for your workers or customers to connect to, organize, distribute and manipulate useful information, documents, and software and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient access across teams and more streamlined business processes. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge they've developed in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to manage your existing SharePoint ecosystem or upgrade to the current release of SharePoint.
IT Consultants Microsoft Windows 8.1 Migration
MCSE Expert Certified Windows 8.1 Training Network Consultant
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to help companies of any size to install, manage, and support networks that include workstations, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's senior project managers can assist to set up test environments to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following proven methodologies.
Best Cisco SIP Integration Online Technical Support
Top Cisco SIP Architecture Consultant
Progent's Cisco CCIE-certified SIP integration experts can help your business to plan, deploy, manage, debug and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable remote or on-premises expertise to help companies to move smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to configure connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
IT Consultants 64-bit Server
64-bit Server Computer Engineer
Progent's Microsoft-certified consultants can assist your organization to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit desktop computing, plan an efficient migration process that reduces business disruptions, and offer economical, professional online support to aid your company to configure 64-bit desktop operating systems and application programs on your existing hardware.
Windows Server 2025 Storage bus cache Computer Consulting
Remote Troubleshooting Windows Server 2025 and SCOM
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Shared Help Desk Ticketing Network Consulting
Co-managed Heldesk Help and Support
Progent's Co-managed Help Desk service makes it possible for your business to share responsibilities for Help Desk services transparently between your IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, progress tracking, and metrics.
Information Assurance Consultant Services
Information Assurance Network Security Test
GIAC was established in 1999 to validate the knowledge of information technology security experts. GIAC certifications are acknowledged by businesses and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with any of the security services covered within GIAC certification such as evaluating network vulnerability, security incident handling, traffic analysis, web-based services security and security information and event management (SIEM) solutions.
Juniper J Series Firewall Cybersecurity Firms
Emergency Juniper J6350 Router Security Services
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
macOS and Cisco Onsite Technical Support
Apple Mac Connectivity Consulting Services
Progent's Apple Mac support engineers can help you with a broad range of network infrastructure areas including system architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies such as Voice over IP and fast wireless networking. For company networks based solely on Apple Mac OS X or for systems incorporating a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the knowledge and size to handle the complexity of designing, integrating, and supporting a network infrastructure that is robust, safe, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage products, and Apple's Xsan storage area network systems. Progent can also provide skilled experts to support Cisco routers and switches.
Remote Troubleshooting Hyper-V 3.0 Shared Nothing Live Migration
24x7 Microsoft Hyper-V 3.0 Virtual Machines Computer Consultant
Progent's network professionals can assist you to evaluate the potential benefits of Hyper-V-based server virtualization for your company, perform pilot implementations to verify Hyper-V's operation with your production applications, assess your network and server infrastructure for smooth operation with virtualization technology, help you in upgrading to Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and manage Hyper-V, provide world-class consulting support for enhancing the protection of your virtual machines, design and test business continuity procedures that optimize network availability, and provide continuing consulting and maintenance including affordable online repair and turn-key Help Desk outsourcing.
Dynamics Business Central Information Technology Consulting
Dynamics Business Central Setup and Support
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) provides small and midsize businesses a unified platform for financial management, inventory, operations control, project management, procurement, sales, supply chain management, and advanced analytics. Progent's Dynamics Business Central experts can assist your organization to manage your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.
After Hours Symantec VelociRaptor Security Consultant
Symantec VPN Technical Support
Progent's Symantec experts can help you maintain discontinued Symantec firewall and Symantec VPN appliances such as the Raptor and VelociRaptor line or show you how to migrate to more recent firewall/VPN solutions. Progent can also help you design and execute a complete security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and network defense services, system monitoring software, and formal policies and processes. Progent has the expertise to be your single resource for on-going network support, administration, training, and security expertise.
System Center 2016 and VMware Integration On-site Technical Support
System Center 2016 and Operations Management Suite Technical Consultant
Small to mid-sized businesses can now enjoy all the advantages of Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced network service packages, small businesses can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small company information systems enterprise-class availability, protection, and productivity.
24x7 ransomware rebuild Professional
ransomware data restore Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help you to halt the progress of an ongoing ransomware breach. Call 800-462-8800
Integration iPhone RADIUS
Specialist iPhone and Active Directory integration
Progent offers cost-effective online consulting to assist your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration solution and is available for short-term jobs to help you through specific technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a resilient, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that optimizes the strategic value of your IT system.
IT Services Building-to-building Wireless
Wireless Link Online Technical Support
Progent's wireless consultants can help small organizations design, select, test, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a level of security that equals or exceeds wired interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you select and deploy the wireless link solutions that fit best with your business needs.
Short Term IT Staffing Support Services
Temporary IT Staff Augmentation Services Network Consulting
Progent's short-term staff augmentation services allow organizations to meet the need for network support personnel without incurring the costs and delays associated with vetting and hiring reliable technical workers and without increasing your full-time head count.
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