Progent's Microsoft-premier consultants can assist you to enhance your desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and benefits of migrating to 64-bit desktop computing, plan an efficient migration process that reduces operational disruptions, and offer economical, expert online support to aid you to configure 64-bit desktop software and applications on your existing hardware.
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
Progent offers the expertise of RIM BlackBerry-premier consultants who can assist small companies to plan, manage, and troubleshoot BlackBerry technology affordably and successfully, doing away with the requirement for an in-house BlackBerry expert and reducing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-expert experts, Cisco CCIE engineers, and CISSP and CISM-certified security professionals. This wide range of knowledge, in conjunction with Progent's efficient online support model, provides small businesses an efficient option for incorporating BlackBerry devices and software productively into their IT network.
Progent's Mac support consultants can assist you with a wide range of network foundation areas including network architecture, remote and mobile access, internetwork communication, security, and emerging technologies including VoIP and high-speed wireless connectivity. For company networks based solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the experience and size to handle the complexity of planning, integrating, and supporting a system architecture that is robust, secure, efficient and aligned with your corporate objectives. Progent can help you deploy Apple's Xserve enterprise servers, Apple's Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also provide skilled professionals to support Cisco routers and switches.
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management solution that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response (EDR).
Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's affordably priced IT service packages, mid-size organizations can select a basic co-sourcing service program based on Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small company information systems world-class reliability, security and productivity.
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or enhance .NET applications rapidly and at low cost.
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email systems for businesses in the and across the U.S. Progent offers economical Microsoft Exchange Servers consulting services to ensure that your email system offers protection, fault tolerance, easy connectivity for off-site and wireless users, time-saving management tools, and seamless integration with telecommunications. Progent offers consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010, Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 or Exchange 2013.
Progent offers two ultra-affordable service packages designed to enable small companies to get an objective network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert administers an extensive examination of your network from beyond your firewall to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Network Security Inventory Scan, a security engineer executes a system scan from an authorized machine within your firewall to evaluate your exposure to internal attacks. The two security inventory services are configured and executed from a secured external site.
Progent can assist small and medium-size organizations to implement VoIP technology to provide their at-home employees the advantage of seamless extensions of the corporate phone infrastructure.
Progent's Cisco CCIE-certified SIP infrastructure experts can help your business to design, deploy, manage, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or onsite support to assist businesses to migrate efficiently to an advanced unified communications network that offers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server and Lync for access to a SIP PSTN trunk.
Progent can assist your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning HA architecture for a local, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines, databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
Progent can assist your IT team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in either cloud-based systems or in hybrid architectures that combine on-premises IT assets as well as one or more public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud integration services such as Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has two decades of background providing advanced consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
For small and midsize companies, network security and information assurance and compliance is excessively complex to master but too risky to ignore. The world's largest enterprises have been hacked, and the leading cloud services have occasionally been taken down. It looks as though there's no place to hide. Progent makes it affordable for smaller organizations to carry out vital security projects effectively by offering the benefit of billed time to the closest minute with no minimum billing for remote help. This means you can have access to a world-class computer consultant to provide precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss protection, compliance reporting, and designing a comprehensive security plan.
Progent's Check Point firewall experts can show you how to design, deploy, and administer firewall environments that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent's consultants can also help you support legacy Check Point firewalls or migrate efficiently to Check Point's next-generation firewalls.
Progent is among the most qualified network consulting firms for integrating email systems powered by Microsoft Exchange 2000 Server. Progent specializes in helping small companies get all the benefits of Exchange 2000 under typical situations including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
Progent's proven ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.
Progent's Microsoft-premier consultants can assist you to update your application servers and/or workstations from 32 to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit processing, plan an affordable migration process that minimizes business interruptions, and provide inexpensive, professional online support to aid your organization to install 64-bit software and applications on your current computers.
Progent can provide the assistance of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid deployments. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud tools for managing private and hybrid cloud solutions that provide high availability, fault tolerance, and application mobility.
Progent can assist your company to design and implement an efficient transition from a Solaris-based information environment to a network powered by Windows and capable of running Microsoft's powerful office productivity suites, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application experts can assist you to preserve your information and minimize business discontinuity by designing an efficient migration plan that protects your existing assets in Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include evaluation of current infrastructure, transition planning and validation, Microsoft Exchange migration expertise, data and application porting, and server and storage system migration and economization.
Progent can show you how to plan, configure, manage, monitor, and repair an efficient Wi-Fi LAN infrastructure, recommend appropriate hardware and software, and configure wireless access points, wireless bridges, antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a complete 802.11x network security plan that is well integrated with the security strategy for your entire business network.
Progent's Shared Call Center service makes it possible for your business to share the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.
Progent can assist your business to prepare for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your changing IT requirements. Also, Progent can assist you to create a software foundation that fully supports SCCM by delivering expertise with associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and on budget.
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification with iOS, Google Android, and other out-of-band devices.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management techniques to keep your network running efficiently by checking the health of critical assets.
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering top performance for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to integrate your Fortinet FortiGate security appliances to safeguard all your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.
Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate technology to improve business processes so they match better with your corporate goals. Your business can develop and implement a well conceived information technology strategy without incurring the cost of a full-time Chief Information Officer.
Progent's National Support Center offers national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support engineers offer phone support and online direct computer access to troubleshoot and resolve network problems rapidly and affordably. The scope of technical experience available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to competent specialists as required.
Progent's consultants can help you to plan and carry out a smooth move from onsite Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Progent can help you in all facets of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for fault-tolerant CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent provides IT services for mid-size businesses who have 100 to 250 system users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT support expertise. The cost structures and service delivery models of large outside service firms make them too expensive for the typical small company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT network whose complexity and sophistication are often similar to the networks of much bigger companies. Progent's service delivery model, which takes great advantage of online service, virtual network infrastructure and 24x7 network monitoring, dramatically reduces the IT support expenses of a small-medium business while offering the small company with big-company support from professional, IT experts with background in a wide array of small business network solutions. If your mid-sized organization or small business is looking for levels of network support needed by a mid-size office without budgeting big-company costs, contact Progent.
Remote management cards give network managers full control of a server without the need for a personal presence. Using remote server management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to provide efficient off-site technical support. Progent is familiar with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Progent's support services for software/firmware update management offer organizations of any size a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and documenting updates to your servers, endpoint devices printers, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and world-class security for your email traffic. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Progent is one of the most qualified information technology support companies for creating e-mail solutions based on Exchange 2000 Server. Progent specializes in helping small companies get the full benefits of Microsoft Exchange 2000 for typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting. Progent has a group of network experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and veteran disaster recovery/business continuity planning consultants. Progent can also help your business to design and execute a migration to the Flexential facility with services such as designing system architecture, recommending hardware components, system configuration and testing, troubleshooting, setting up online management, and educating your IT staff.
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2022 that features high availability and that is based on a self-hosted network model or a hybrid model that combines cloud-based Windows Server on Azure with an on-site installation of Windows Server 2022.
System Center 2016 Data Protection Manager provides automatic backup and simplified recovery capabilities for Microsoft-based networks. SCDPM 2016 delivers application-sensitive protection for key workloads like SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of all sizes to plan, implement, manage, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can help you to migrate from an older version of DPM or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide end-to-end project management or co-management support to help you complete your Data Protection Manager 2016 deployment on time and on budget.
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent offers affordable remote consulting to assist companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup processes and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to recover your critical information.
Progent offers the expertise of a senior consultant with extensive hands-on experience configuring, maintaining, and enhancing immersive telepresence platforms from leading vendors including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network support group, your Internet Service Provider, and your telepresence platform supplier to help your organization maximize the business value of your telepresence solution.
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting services can help you design reports that allow you to track your business more effectively, turning raw data into valuable understanding of your business.
Progent's webinar training classes provide small businesses the affordability, ease, and versatility of online learning plus the effective training methods of seasoned instructors who utilize sophisticated technology to emulate real-time, interactive classrooms. Progent can provide online education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management information products such as Microsoft Dynamics GP; as well as other top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT management staff, create a corporate-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.