Additional Topics of Interest

Dynamics GP/Great Plains Features Technical Support Services
Remote Consulting Great Plains

Microsoft Dynamics GP/Great Plains 2010 accounting is a full-featured business management solution that unifies data and processes across your business, communicates seamlessly with other solutions, and connects employees, clients and suppliers unrestricted by time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order control, e-commerce, human resource management, customer relationship management, field force automation, manufacturing, retail management, and web-based business services. Progent can show you how to install and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP 2010.

Troubleshooting ISA Server
ISA 2000 Server Remote Technical Support

Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants can help your small business in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security requirements without overly restricting your network accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.

Operations Manager Example Application
Example Application Microsoft Operations Manager

Before Progent's MOM-based solution, network problems were handled reactively, once users were impacted by them. With the help of proactive, automated alerts and trend analyses sent by MOM, Progent can now ward off network issues before they grow to be serious enough to disrupt network availability. Thanks to Microsoft Operations Manager, Progent can deal with incipient problems before customers are aware that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, safety and performance.

Microsoft Certified Mid-size Business Small Business Network Consulting Group
Mid-sized Business IT Specialists

Progent provides IT services for medium size companies who have 100 to 250 network clients. The mid-size company or work group has typically been an overlooked part of the market for IT support services. The overhead and service delivery practices of major outside service organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly relies on a minimal IT budget with which to maintain an information system whose complexity and sophistication are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online support, virtual network infrastructure and 24x7 server monitoring, dramatically lowers the network support expenses of a small-medium business while providing the mid-size company with enterprise-level support from professional, IT consultants with background in a wide range of small business network solutions. If your medium size company or small business is searching for the quality of IT help needed for a medium size office without budgeting enterprise prices, you need Progent.

Microsoft Exchange 2019 Software Consultants
Cisco Support Services Virus Protection

Progent's Microsoft-certified consultants average over 10 years of experience providing messaging support for customers that range from small businesses to global corporations. Progent offers economical support for all editions of Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progent's Exchange support services can help you in planning and implementing a move from a legacy SMPT server or unsupported Microsoft Email package such as Exchange 2003 to Microsoft Exchange Server 2019. Progent provides support for Windows 10 and Windows 11 clients using Outlook and can show you how to integrate Outlook Web App (OWA) for all major browsers. For e-mail virus defense, spam blocking and outbound data leak protection, Progent offers Email Guard email filtering and encryption.

SQL Server Technical Support
Microsoft Experts Technology Professional SQL Server Replication

Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer professionals as well as to network users, lessening the difficulty of creating, deploying, managing, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with real-world experience and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

wireless IP phone integration Network Consultants
Network Consultant wireless IP phone security

Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, hospitality, health-care or other venues where IT management wants user endpoints that provide more control, security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile collaboration. Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune many components of your Wi-Fi infrastructure such as APs, switches, wireless LAN controllers, and call management software. Progent's Cisco-certified experts offer online and on-premises assistance to help your organization build and administer a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

24-Hour Dynamics GP Accounting Computer Engineer
Dynamics GP On-site Technical Support

important characteristics of Dynamics GP/Great Plains software include a modular design that lets you license just the functionality you require, a standardized foundation based on Microsoft technologies to protect your investment and offer a highly integrated environment, enhanced reporting capabilities that allow you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to process data from virtually any db software or workstation application into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to turn the advanced features of Dynamics GP business accounting software into a productive business management solution.

Live Communications Server Remote Technical Support
Microsoft LCS Server Specialists

MS Office Communications Server provides Instant Messaging and presence in a scalable, world-class solution featuring advanced security, transparent compatibility with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers lower costs and improved business efficiencies, increased worker output, and better IP security. Microsoft Office Communications Server 2007 has been superseded by Lync, which itself has been revamped and renamed Skype for Business. Progent's certified unified communications consultants offer online and onsite support and troubleshooting services for your Office Communications Server deployment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and execute an efficient migration that will add significant strategic value to your information network

Flexential Tampa Colocation Center Professionals
Consultancy Flexential Colocation Center

Progent utilizes the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of network experts based in the vicinity of Tampa, and Progent also offers remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and senior DRBC preparedness consultants. Progent can also assist your business to plan and implement a migration to the Flexential data center with services such as planning solution architecture, recommending hardware, system configuration and testing, debugging, streamlining online network management, and training your network support team.

CISSP Compliance Auditor
CISSP Certified Information Security Officer Specialist

Progent's CISSP-certified cybersecurity consultants can assist organizations of all sizes with any facet of information system security. Progent can help create cost-effective security systems that protect a small business against advanced threats or Progent can plan, deploy, and manage an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing network resources distributed over multiple physical sites and various clouds.

Meraki MS 200 Series Switch Troubleshooting
Meraki MS 300 Series Switch Remote Consulting

Cisco's Meraki family of access and aggregation switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective remote expertise to assist you to design and implement an efficient network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management tools, define policies to maintain security, develop and test a disaster preparedness plan, and resolve issues associated with any aspect of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a unified networking infrastructure.

Cisco ASA and VMware Support
Cisco ASA Firewall with Firepower Support and Help

The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, integrate, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.