Computer Help for Small Businesses
Microsoft Teams:
Design, Integration, Troubleshooting
Additional Topics of Interest
Cisco VPN and Firewall On-site Support
Network Engineer ASA 5510 Firewall
Progent's Cisco certified network infrastructure experts can help your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Software Consulting Services Microsoft Exchange 2019
Microsoft and Cisco Virus Protection Subscription
Progent's Microsoft-certified consultants average over 10 years of experience delivering email solutions for companies that range from small offices to global enterprises. Progent provides affordable consulting for all versions of Microsoft Exchange Server to enhance email and virus security, configure high availability email systems, and implement off-site and mobile email connectivity. Progent's Exchange support services can assist you in designing and implementing a move from an outdated SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Exchange 2019 Server. Progent offers integration help for Windows 10 and Windows 11 desktops using Office Outlook and can show you how to configure Microsoft Outlook Web App (OWA) for all major browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
Microsoft Skype for Business 2015 Specialists
Engineer Skype for Business Mirrored Back End Servers
Progent's consultants can provide remote and onsite expertise for organizations of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Office Communications Server. Progent can help you to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems such as Cisco Video Interop Server. Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business deployment that is compliant with government and industry requirements.
Open Now application Testing Lab Specialists
Consultant Services NLB Testing
The Progent Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate internal resources to configure proper test environments, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Microsoft and Apple Mac Desktop Tech Consulting
Remote Microsoft Desktop Small Business Outsourcing IT
Progent can provide a variety of economical remote and on-premises support services to assist you to install, manage, and troubleshoot workstations and handhelds powered by Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
CRISC Certified Security Contractors
CRISC Risk and Information Systems Control Professional
Progent can provide the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business goals, and budgetary guidelines.
Video Conferencing IT Consulting
Cisco VoIP Phones and CallManager On-site Support
Progent's Cisco-certified VoIP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued VoIP devices to the newest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also assist you to configure Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony solutions for survivability.
Specialist Egregor ransomware hot line
ransomware removal and restore Specialists
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to halt the progress of an active ransomware attack. Call 800-462-8800
Catalyst 2900 Switch Online Consulting
Catalyst 3650 Switch Technical Consultant
Progent's Cisco-certified CCIE experts can help organization to configure, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security and compliance of Catalyst switches and move smoothly from outdated appliances to current devices.
Co-Location Network Consultant
Colocation Selection Setup and Support
Colocation sites allow companies to share world-class facilities for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation program including choosing and moving to a colocation facility, designing network architecture, defining hardware, on-site and on-line maintenance, setting up offsite system management, and education your IT personnel.
Google Android integration Remote Support Services
Android and Outlook integration Consulting
Progent's veteran group of IT consultants and application experts have years of background providing online and on-premises support for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that users can communicate and collaborate from anywhere. Progent offers the range of know-how to solve technical problems that involve numerous manufacturers and that represent a mix of legacy and up-to-date information technology. Progent provides affordable remote expertise to help you with any aspect of designing, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to handle especially challenging IT problems, or Progent can provide outsourced or co-sourced project management support to help you complete major network projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training to help you manage and use Android phones and tablets securely and productively.
Online Support SharePoint 2013
24-7 Integration Services SharePoint 2013 Office Web Apps Server
Progent has been providing SharePoint support since the initial SharePoint product was released over 20 years ago, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an in-house, online or hybrid configuration is most sensible for your company; and select the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can help in individual jobs related to your SharePoint 2013 deployment.
Computer Consultant Cisco DNA Center
Cisco Catalyst WiFi Management Integration Services
Progent's Cisco Catalyst Wi-Fi 6 AP consultants can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
An index of content::
Lync Server 2013 Front End Server Specialist
Microsoft Lync Server 2013 Consultant
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Lync Server 2010 for your environment and can help you to design and carry out a deployment of Lync Server that unifies the management of IM and Presence and increases the productivity of your office employees, telecommuters, and mobile workforce. Progent's consultant's can also assist you to carry out an efficient migration to Microsoft Lync Server 2010 from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server 2010 to improve the team-computing functions of MS Office applications, and provide online seminars and ongoing technical support for Lync and other Microsoft technologies.
Online Support Services Microsoft Operations Manager
Professional Microsoft Operations Manager
Medium-size businesses can get all the advantages of Microsoft Operations Manager and have quick availability of Progent's Microsoft and Cisco Certified IT support professionals. Thanks to Progent's affordably priced network service packages, mid-size businesses can choose a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and online service. For companies with line-of-business applications who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business networks enterprise-class availability, protection and performance.
VMware Hy7brid Cloud Engineers
Specialist VMware GSX Server
Progent offers the support of a certified VMware VCDX consultant to help you design, deploy, administer and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has in-depth understanding of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite tools for managing private and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
Support and Setup High Availability Server Clustering
Fault-tolerant Clustered Servers Engineer
Progent provides Windows Cluster Server support to help your organization utilize non-stop clustered servers designed to provide 24x7 operation. Clustered Windows servers for fault-tolerant networks include Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster. By assisting you t build high availability clustered server environments powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows experts ensure that your high availability clustered servers are configured to maximize the competitive advantage of your computer network.
Top Lync Server 2013 Consulting Services
Engineer Lync Server 2013 security
Microsoft Lync Server 2013, now called Skype for Business, allows organizations of any size to build a centrally managed and protected communications ecosystem that permits the modern Bring-Your-Own-Device computing model with instant messaging, presence, audio/video and web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide assortment of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants and system integrators can assist you to assess the business benefits of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or mixed model suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your IT team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync Server 2013 with key Microsoft 365 apps such as Outlook and PowerPoint.
24-7 Support and Help Windows and Linux
IT Services Windows, Linux, UNIX, Solaris
If your company computer system mixes Linux-based products platforms with MS Windows, Progent can show you how to integrate your servers into a cohesive network that permits all your operating systems to run side by side for simple management, transparent dataflow, high dependability, superior throughput, and tight protection. Progent's Linux and MS Windows integration assistance services feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and repair, in-person technical support, and Help Desk support.
DotNET Framework Design
VB.NET Expert Development
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or enhance .NET applications quickly and at low cost.
Engineer Microsoft Azure enterprise hybrid cloud solutions
Professional Multiple cloud integration
Progent can help your IT team to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that combine local resources as well as one or more public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud migration projects on schedule and affordably.
Expert Microsoft Certified SQL Server 2017 Technical Support
SQL Server Reporting Services Online Support
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the rapid development of advanced business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Microsoft Report Builder Design
SSAS Developer
Progent offers online and on premises consulting to assist your organization with any aspect of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and implementing an advanced business intelligence environment. Progent's BI experts can assist your company to support your existing BI system, assist you to upgrade reports and databases from a legacy reporting product to a current one, and deliver custom remote training to meet your individual needs. Progent's business reporting and analytics professionals offer experience in the leading business analytics reporting tools including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.
Expert Microsoft Certified Windows Server Essentials Upgrade Technology Professional
24x7x365 Windows Server Essentials Hyper-V Replica Professionals
Progent's consultants offer cost-effective remote consulting and troubleshooting services for Windows Server Essentials. Progent offers comprehensive project management support so you can design and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Altaro VM Backup with Azure Professional
Hornetsecurity Altaro VM Backup and vCenter Professionals
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises services to assist you to plan, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/restore service powered by on Altaro VM Backup.
24x7x365 MSP360 Ultimate Backup Remote Consulting
MSP360 Exchange Mailbox Backup Support Services
Progent's data protection experts can assist you to create, implement and debug a backup/restore solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for VMs and physical computers, works with all leading public clouds, and allows you to create a data protection solution with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss resulting from human miscues, system errors, malicious users, and external attacks such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup solutions.
Top Project Planning Remote Technical Support
Remote System Design Onsite Support
For large organizations, Progent can leverage internal network support groups by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a transparent nearby extension of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and top-level service for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a site move or branch move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Windows and Solaris Online Consulting
UNIX with Windows Computer Consultants
If your company operates a UNIX, Linux, or Sun Solaris network or a mixed-platform computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your whole organization in a broad array of security topics including security management practices, security architecture and strategies, connection management systems and techniques, applications development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM and ISSAP define the fundamental skills and international standards of knowledge that information security managers are required to possess. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the background and knowledge to offer world-class security management and engineering help.
Microsoft Exchange Upgrade Integration
Microsoft Exchange Network Consultants
Progent is one of the most expert network consulting companies for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the advantages of Microsoft Exchange Server 2000 for common scenarios such as updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Azure Hybrid integration Engineers
24-Hour Microsoft Azure Active Directory Development
Progent's consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access management for both on-premises and Azure resources.
Emergency Computer Engineer Remote Employees Helpdesk Services
At Home Workforce Helpdesk Technical Consultant
Progent can provide small and medium-size companies supplemental or comprehensive Help Desk support services for teleworkers.
Windows Server Hyper-V 2016 Management Specialist
Windows Server Hyper-V 2016 Linux Network Consulting
Hyper-V 2016 incorporates key features initially developed for and proven on Azure, one of the world's largest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, configure test systems to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a non-disruptive migration plan, train your IT management and technical support staff, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment gives you maximum business value.
At Home Workers Helpdesk Remote Support
Telecommuter Helpdesk Services Network Consultants
Progent offers small and medium-size organizations overflow or fully outsourced Help Desk call center services for an at-home workforce.
Immediate Clustered Windows Server 2012 Specialists
Network Engineer Failover Cluster Manager Windows Server 2012
Progent's certified failover clustering consultants can help you to assess the advantages of adopting Microsoft Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery strategy, help you to design and install a Windows Server 2012 environment, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.
NetDocuments Compliance Specialist
Engineers NetDocuments and Exchange Server
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for law practices. Progent offers online access to NetDocuments consultants to help legal departments and law firms to plan, configure, manage, optimize, or troubleshoot a document management system solution powered by NetDocs.
.NET Application Developer Firms
.NET IoT Design Firms
Progent's application experts have worked for 20 years with .NET tools and the Visual Studio development environment and can build or modernize .NET applications quickly and affordably.
Load Aggregation Testing Consultancy
Immediate Project Management Test Lab Consultants
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and optimizing performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for the latest technologies. For Progent customers without sufficient in-house resources to assemble proper test environments, Progent's Test and Training Lab cuts capital costs and technical risk while keeping critical IT initiatives on schedule.
Work at Home Video Conferencing Technical Support Services
On-site Technical Support Remote Employees Video Conferencing
Progent can assist small and mid-size businesses to deploy and troubleshoot teleconferencing platforms to allow their telecommuters to collaborate effectively with teammates and clients.
Cisco Secure Firewall 3100 Series Integration Support
Cisco Firepower NGIPS Computer Consultants
Cisco's Firepower Next Generation Firewalls deliver a major performance boost over Cisco's popular ASA 5500-X security appliances and include centralized management and automation of advanced cybersecurity features such as application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to plan and execute a smooth migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage network environments that include branch offices, data centers, and cloud resources.
Best Citrix Lab Manager Engineers
Citrix Essentials for Hyper-V Consult
Progent's Citrix-certified experts can assist your organization to assess the potential strategic benefits of the available versions of Essentials for Hyper-V, assist you to use Citrix management utilities with your Hyper-V network, and show you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtual network while reducing the cost of equipment and support and streamlining management processes.
Call Desk for Remote Workforce Support and Help
Work from Home Solutions Computer Consultants
Progent has two decades of experience helping small and medium-size businesses to plan, deploy, optimize, administer, and debug computer networks that support at-home workers.
Top Quality Support Services Windows Server 2012R2 Storage Spaces
Windows Server 2012 R2 Virtual Fibre Channel Online Troubleshooting
Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, create a corporate-wide security strategy, streamline IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Telecommuting Small Business Network Consultant
Immediate Telecommuting Troubleshooting
Progent's remote connectivity and wireless synchronization experts can assist you to plan and configure secure access solutions for off-site desktop PCs, notebooks, and smartphones so they work tightly with your information network, enabling you to optimize the efficiency of your remote workers.
GIAC Security and Compliance Test Consultant Services
Engineer Security Incident Response
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer help with any of the security disciplines covered within GIAC accreditation including auditing network vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Lync Server 2013 security Services
Microsoft Lync 2013 Computer Consulting
Lync Server 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified unified communications experts offer remote and on-premises support to help you to maintain and troubleshoot your current Lync Server 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to design and execute an efficient Skype for Business migration.
Iowa Setup
Vermont Network Installation
Progent's Technical Response Center offers low-cost national after-hours remote help for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer 24x7 phone support and online direct network connection to isolate and repair technical problems rapidly and affordably.
CISA Certified Security Consultancy
Services CISA Certified Cybersecurity Audit
The Certified Information Systems Auditor accreditation is a prestigious qualification that indicates mastery in IS security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo an extensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant able to help companies in the areas of IS audit services, information technology governance, network assets and infrastructure ROI, IT service delivery, safeguarding of data resources, and business continuity planning.
Duo MFA and Single Sign-on (SSO) Consultant
Online Technical Support Two-factor Authentication (2FA)
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation with iOS, Android, and other out-of-band devices.
Small and Midsize Office Technical Firms
Small and Midsize Office Technical Support Company
Progent's Microsoft and Cisco certified computer engineers offer expert support for a broad array of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in select cities throughout the United States and anywhere in . Progent offers remote support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that incorporate a mix of Windows and UNIX/Linux technology. Progent also offers the help of Cisco CCIE infrastructure engineers for the toughest network problems, plus the support of CISM-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered online troubleshooting to businesses in all 50 states in the U.S.
After Hours Remote Access Configuration
Cisco RADIUS Security Consultant Services
Cisco's security and remote access technology for small businesses offer a comprehensive line of manageable security solutions to help protect your wired and wireless network infrastructure. Cisco's VPN product family includes switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced engineers with Cisco's CCIE and CCNP certifications who are able to help your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security technologies that fit best with your business objectives.
Server Management Consultancy
24x7 Server Management Services
Server proliferation puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture offers lower TCO of hardware and quicker return on investment, more leveraged use of servers, streamlined operations, increased network availability, and easier management. Typical usage scenarios for virtual machines are resource consolidation, economical hosts for mission-critical legacy applications running on outdated operating systems, and affordable isolation of program development or pilot testing environments from on-line systems.
Microsoft Windows 8.1 Evaluation Consultant
Windows 8.1 Security Online Technical Support
Progent's Microsoft-certified experts can deliver a variety of consulting services to assist organizations of all sizes to deploy, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up testing environments to assess Microsoft Windows 8.1 and develop and implement Windows 8.1 deployment projects based on industry best practices.
Top Wave 2 wireless controller Online Technical Support
Network Engineer 3504 wireless controller
Cisco's Catalyst line of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of Wi-Fi access points, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying threats and analyzing traffic content based on user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco Wi-Fi solution or carry out an efficient upgrade to Cisco's latest Wi-Fi controller solutions.
Modern Network Security Support
Troubleshooting ProSight Endpoint Protection Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools by SentinelOne to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the entire malware attack progression including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats.
SMB Outsourcing IT
MCSE Expert Certified Small-Medium Business Migration Companies
Progent offers technical support for mid-size companies who have 100 to 250 network users. The medium size company or work group has traditionally been an overlooked segment of the market for IT support services. The cost structures and support access models of major outside support organizations make them excessively expensive for the ordinary small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information network whose advanced technology and sophistication are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of online service, virtual office infrastructure and proactive network monitoring, significantly reduces the IT support expenses of an SMB while offering the small organization with enterprise-level service from professional, world-class experts with background in a wide range of small business network solutions. If your medium size organization or small business is looking for the quality of network support appropriate for a medium size organization without budgeting big-company prices, you need Progent.
Professionals Cisco Planning
24x7x365 Cisco Switch Computer Network Consulting
Progent can provide rapid online support from Cisco CCIE networking experts. Progent's CCIE consultants can link to your environment using advanced remote support tools to provide fast and economical analysis and remediation of critical network problems.
Microsoft Exchange Server 2016 Migration Planning On-site Technical Support
Biggest Microsoft Exchange Server 2016 Upgrade Planning Information Technology Consulting
Progent can help your business in all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Juniper NetScreen 5200 Firewall Forensics Services
Juniper Firewall/VPN Security Consultants
Progent's Juniper-authorized NetScreen engineer can assist your company to configure and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in all-Juniper or mixed-vendor systems.
Active Directory Health Audit Consultant Services
Network Asset Report Consultant Services
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a cleaner and safer AD environment. Both options also provide the long-term benefits of advanced remote network monitoring and management technology. These advantages can include simpler management, better compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and higher availability.
24/7 Exchange 2003 Technical Support
Award Winning Exchange 2003 Upgrade Online Support Services
Progent's expert consultants can help you define and implement an efficient in-place Exchange Server 2003 migration plan that avoids network downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.
Internet Data Center Professional
Fault Tolerant Data Centers Technical Support Services
Progent's Data Center consultants can show you how to select high availability data centers that match the specific requirements of your business. High availability co-location sites are especially appealing to small businesses because of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an in-house data center that offers even a basic degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
Email Virus Fingerprint Consulting
Email Scoring Thresholds Professional
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The hybrid structure of ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall.
Cisco Firewalls Consultant
Remote Support Cisco Firewall Upgrade
Progent's Cisco CCIE-certified networking experts can assist your organization to manage older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
Largest Microsoft Exchange Upgrade Setup and Support
Remote Consulting Microsoft Exchange 2000 Upgrade
Progent is among the most qualified network consulting companies for integrating e-mail solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size companies get all the benefits of Microsoft Exchange 2000 under typical situations such as upgrading from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server support.
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