Additional Topics of Interest

SharePoint 2019 PowerApps Computer Consultant
SharePoint Online Migration Integration Support

Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.

Windows and UNIX Services
Support and Integration Windows, UNIX, Solaris

If your business has a UNIX or Linux network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad range of security topics including security administration procedures, security design and models, connection control systems and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISA and CISM define the basic skills and international standards of knowledge that network security professionals are required to master. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.

Private Cloud Virtual Datacenter Hosting Consultants
Private Cloud Hosting for Virtual Data Centers Engineer

Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progent's private cloud to eliminate major investments in the purchase, maintenance, and management of network equipment and data center facilities while achieving world-class levels of network reliability and security.

ISR 1000 Router Remote Technical Support
CRS Core Router Professional

Cisco has developed an extensive array of routers including routers designed to deliver the protection, performance, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.

Short Term IT Staff Augmentation Support and Setup
Supplemental IT Staffing Help and Support

Progent's temporary IT staffing services allow businesses to meet sudden increases in demand for network professionals without incurring the costs and hassle associated with vetting and hiring experienced technical workers and without adding to your permanent workforce.

After Hours Ransomware Recovery Readiness Check Consult
Ransomware Recovery Preparedness Check Consulting

Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner and more secure AD implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and less downtime.

Shared Helpdesk Troubleshooting
Support Desk Sharing Support Services

Progent's Microsoft authorized experts provide several ways to help medium-size and large companies create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the various high-quality Help Desk software packages available and decide what packages might be too expensive, lack critical capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for vacationing or indisposed personnel.

Consulting Services domain management
Consultants ProSight domain management

ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.

Proxim Wireless Case Study
Wireless Case Studies

Progent provided a wireless integration solution that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to local interference.

Service Database Professional
Services Documentation Integration Support

Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to every customer. The discipline of documenting and archiving service records allows more effective support and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.

Windows Server 2019 and SQL Server Network Consultant
Top Ranked Professionals Windows Server 2019 migration

Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.

Technical Support Exchange 2013 Data Loss Prevention
Remote Support Exchange 2013 Disaster Recovery

Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.

24 Hour Adaptive Security Device Manager Network Engineer
Emergency ASA Firewall with Firepower Support and Setup

Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services