Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and onsite consulting, application development, and technical support services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud components into a cohesive information management system.
If your business has a UNIX or Linux network or a multi-OS computer system, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a broad range of security topics including security administration procedures, security design and models, connection control systems and techniques, software development security, operations security, hardware security, telecommunications, network and Internet security, and disaster recovery preparedness. CISA and CISM define the basic skills and international standards of knowledge that network security professionals are required to master. These accreditations offer executive management the assurance that consultants who have earned their CISM or CISSP qualification have demonstrated the background and theory to deliver world-class security support and engineering help.
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager (DPM) for automatic backup replication and restore. Smaller organizations can use Progent's private cloud to eliminate major investments in the purchase, maintenance, and management of network equipment and data center facilities while achieving world-class levels of network reliability and security.
Cisco has developed an extensive array of routers including routers designed to deliver the protection, performance, and availability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS platform, such as the Cisco 800 family of small office routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Progent's temporary IT staffing services allow businesses to meet sudden increases in demand for network professionals without incurring the costs and hassle associated with vetting and hiring experienced technical workers and without adding to your permanent workforce.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner and more secure AD implementation. Both options also offer the long-term advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and restore, and less downtime.
Progent's Microsoft authorized experts provide several ways to help medium-size and large companies create a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the various high-quality Help Desk software packages available and decide what packages might be too expensive, lack critical capabilities, or align badly with your organization's corporate culture. Progent also offers temporary staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for vacationing or indisposed personnel.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of the time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Progent provided a wireless integration solution that allowed a school to increase efficiency and eliminate the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative offered better bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz band it offered immunity to local interference.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or small support firms who provide minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation sent by every consultant to every customer. The discipline of documenting and archiving service records allows more effective support and avoids a variety of typical problems such as when a service client is effectively held hostage to a consultant who won't let go of the keys to the kingdom.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important new features plus a revamped structure. These improvements favorably impact key facets of IT including manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design a cost-effective test and rollout plan, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange Server 2013.
Progent's Cisco-premier CCIE network engineers can help you to manage your existing PIX or ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy switches to current devices.
Configuration Manager automates software deployment and updating, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables secure self service, and delivers a single point of control for administering multi-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration experts can help you with any facet of planning, implementing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, enhancing and repairing SCOM environments and offer organizations of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan a topology for SCOM 2012 servers that provides the performance and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive online or onsite troubleshooting to help you to fix serious problems detected by Microsoft SCOM 2012.
SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, mobile computing integration, and built-in analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language support, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of all sizes to implement, administer or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent can assist you to deploy Cisco's networking technology to build a solid foundation for your onsite, private cloud, or hybrid data center and improve operations in key areas including compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent's UNIX family consulting services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad array of experience offers you a convenient single source to show you how to create and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent can assist small and mid-size organizations to set up endpoint security defense solutions and provide mitigation expertise needed to support remote workers.
Altaro VM Backup software from Hornetsecurity provides small businesses a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup/restore system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.
Progent is structured to provide in-depth remote consulting for all major technologies common to small business information networks and offers a variety of vital, as-needed support services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for critical projects like office relocations orOS upgrades, connectivity consultants for building and maintaining high-performance and reliable infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery specialists to design and document business continuity strategies, and software programmers to create, customize, or repair mission-critical application programs.
Progent's Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of enterprise-class business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing consulting, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT system. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
Progent uses a sophisticated service reporting system that records and formats detailed documentation for all delivered services. Unlike many independent consultants or small support organizations who provide scant documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the support documentation transmitted by each staff member to every customer. The discipline of detailing and organizing support activity results in more efficient service and eliminates a slew of common misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.
Progent can provide economical online access to IT engineers with expertise in a wide array of products and services that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to implement, enhance, or maintain backup/restore solutions for a variety of architectures including local, remote, cloud-based, or hybrid.
Progent's Microsoft certified support team can help you define and implement a smooth in-place Exchange Server 2003 migration plan that avoids productivity disruption, simplifies ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2003 support, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are in keeping with your business goals.
Progent's certified Excel and Office 365 Excel application consultants offer a broad range of online support services to help your organization to plan, program, pilot test, deploy, administer, and troubleshoot applications powered by any version of Microsoft Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist you to upgrade your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android smartphones and tablets, and resolve compatibility issues between different versions of Office Excel. Progent can provide as-needed support to organizations who need a quick solution to a specific problem related to Excel and Progent can also provide full project management services for upgrading or creating mission-critical application software based on Excel. Progent's affordable online training classes for Office Excel can be custom tailored to meet the needs of individual users or teams.
Progent can provide cost-effective remote support to help businesses of any size to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid cloud ecosystems that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS platform on time and within budget.
Progent believes that a well designed and executed network is a vital piece for accelerating a firm's growth, and we follow this philosophy in our corporate system infrastructure. We have created a fault-tolerant virtual office infrastructure that enables Progent's in-house engineers and certified contractors to offer rapid and efficient service, cooperate easily on sophisticated jobs, and experience career and personal growth from acting as part of an exciting business culture of self motivation and freedom.
For large businesses, Progent can leverage in-house network support staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or worldwide businesses with branch offices, Progent can act as a seamless nearby extension of corporate IT management. Progent's enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and top-level service for multiple location network environments based on Enterprise Windows. Progent can offer on-site consultants and technicians to help with a campus relocation or office move, or a network designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Progent's expertise providing Microsoft .NET support and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce environments that integrate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to analyze your business more thoroughly, turning uncooked data into useful understanding of your company and customers.
Progent's Cisco-certified Wi-Fi networking consultants offer remote and on-premises consulting and troubleshooting services to assist you to plan, install, manage, optimize, and repair Wi-Fi deployments that utilize Cisco's Meraki APs. Progent can also assist you to design and deploy hybrid networks that combine on-premises and cloud-hosted resources and that deliver seamless connectivity, enhanced security, unified management, and dependable operation for all your wired and wireless endpoints.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to assist you to resolve issues with NetApp SAN environments quickly and affordably based on best practices.
Microsoft 365, formerly called Office 365, is Microsoft's expanding suite of productivity apps and cloud services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are offered in a variety of subscription plans intended for markets ranging from students and households to enterprises. Progent offers fast and easy remote access to specialists with in-depth knowledge of Microsoft, macOS, Apple iOS, and Android technology. Progent can assist you to evaluate the many subscription options offered with Microsoft 365 and configure your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud resources.
Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network consultant with hands-on experience designing and building cohesive, comprehensive business technology environments. Progent's Small Business Server professionals have an average of more than 10 years of background supporting computer networks powered by Microsoft platforms. This expertise assures you results in installing, administering, and maintaining network solutions that incorporate the Small Business Server suite of servers and applications.
Remote continuous network monitoring, proactive alarms, and periodic reports are crucial to maintaining the proper operation of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of any size can get a level of protection that was once limited to large enterprises. Progent can provide several RMM options available as low-cost services designed to assist your company to detect and fix a an array of network problems before they can disrupt productivity.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices intended as entry-level wireless APs for light workloads. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or on-premises configuration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Cisco Small Business wireless access point environments of any scale or architecture.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, deploy, and support an implementation of TMG 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall security, performance and ease-of-use that your company needs.
Progent's productive atmosphere will allow you to become a better consulting professional by improving your information technology knowledge and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the top professional talent for you to operate with, offering an advanced network and communications architecture, running custom software utilities to deliver the highest level of support, and by streamlining our operational models for finding and maintaining customers.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery solution built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum witness.
Progent can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to Configuration Manager 2012 from a legacy device management solution or assist you to modify your current SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can assist you to create a software foundation that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies including Active Directory Domain Services, SQL SSRS, and Internet Information Services.
Microsoft Server Consolidation Technology Consulting
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless access points, tuning wireless throughput by reducing the effect of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying threats and filtering network traffic based on user type and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco Wi-Fi controller appliances to manage wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, operates as the center of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified CM Express provide a modern IP-PBX by integrating tightly with unified messaging apps such as Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and affordable remote and onsite support to help organizations of all sizes to build and maintain Unified CM deployments by providing Unified Communications Manager configuration and technical support consulting services that deliver maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server failover solutions for survivability, performance tuning, and integration with Microsoft Exchange Server.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to contain the spread of an active ransomware attack. Call 800-462-8800
Progent's certified engineers offer computer support and network consulting expertise for Exchange 2003 Server, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, integration, administration, and support expertise for Exchange 2003 Server include system design, installation, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, expert security consulting, and comprehensive IT outsourcing.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for information systems with many sites, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that meets your information security requirements without limiting your productivity.