Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for workers who are mobile within campus, warehouse, health-care or other environments where management wants user endpoints that offer more administrative control, data security and durability than is achievable with the BYOD (Bring-Your-Own-Device) mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune numerous components of your wireless environment such as access points, switches, wireless LAN controllers, and network management software. Progent's certified consultants can provide remote and on-premises support to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of an IP phone or access point to providing project management outsourcing or co-sourcing for updating the Wi-Fi architecture of a campus.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Microsoft Windows Enterprise Directory requires extensive practical experience to configure optimally across a large corporation. Progentís Microsoft Certified engineers are experienced in planning, integrating, and maintaining complex Microsoft Enterprise AD installations. Progentís areas of expertise with Microsoft Windows Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, dealing with legacy beta version configuration objects in production Active Directory environments, and repair of failed installations of Active Directory and Active Directory-integrated programs.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help organizations of all sizes to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional support for resolving especially stubborn problems, or full project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progentís consultants offer experience in a variety of technologies relevant to mobile connectivity such as network infrastructure, Activesync, wireless security, wireless email, Windows Mobile, RIM Blackberry, and wireless application programming. Progent's Microsoft and Cisco certified professionals can save your business work and expense by using their wireless background to help you select and integrate wireless connectivity solutions that fit the needs of your company. Progent can also optimize your network architecture so that wireless appliances perform better.
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast development of a new generation of enterprise-class applications that can give your business a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in designing, installing and managing Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET environment.
For smaller organizations, network security and information assurance and compliance can be too complicated to master yet too dangerous to ignore. The world's largest institutions have been breached, and the leading cloud services have on occasion been knocked out. It seems like there's no place to run. Progent makes it economical for small and midsize companies to carry out vital security projects successfully by providing the benefit of billable time to the nearest minute with no minimum charge for online help. This means you can have access to a world-class information expert to deliver just the help you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security plan.
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and in-depth familiarity with planning and integrating cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages over 10 years working with Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progentís consulting services can assist you with designing, deploying, managing, and supporting Windows Server solutions that maximize the productivity of your IT network. Progentís consultants can assist you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.
Progentís experienced Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home businesses to modular gigabit appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.
Progent's application experts offer advanced support, software programming, deployment help, and online classes for leading business applications covering vital areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background delivering high-level consulting services remotely, Progent can assist clients anywhere in the United States to avoid the lost productivity and fees related to travel and on-site activity without sacrificing the effectiveness of technical services.
By using virtual server technology, companies are able to run many virtual servers on a single physical server. Virtual server technology enables IT organizations to gain all the advantages of server segmentation, but without the expense that goes with purchasing extra server equipment. Virtual servers are also the enabling technology behind private clouds, which offer major advantages such as lowering the costs of capital equipment, facilities, and administration while enhancing data protection, system reliability, and disaster recovery. Other important server management technologies include network monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management experts can help you with all aspects of server consolidation and management to allow your business to cut expenses and save time.
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has delivered integration, software development, education, and debugging since the product's original release. Progent offers top-tier support for upgrading legacy Dynamics GP/Great Plains deployments. Progent can help your business to plan, validate, and carry out a cost-effective migration from a a legacy release of GP to the latest edition of Dynamics GP.
Progentís Disaster Recovery/Business Continuity (DR/BC) consultants offer extensive experience helping small organizations to minimize system downtime by providing cost-effective online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network design, backup/restore systems, and transparent maintenance. Progentís business continuity consultants can help your company to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, implement, and support fault-tolerant technologies such as redundant Internet access, virtualized servers, clustering, load balancing, continual online backup, and multi-location data centers.
Progent's pricing model is to charge for phone support and on-site help per minute. As a result, you pay only for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no service activation fee and requires no monthly commitment for services delivered during normal business hours. Many support organizations impose large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with large invoices for fast repairs so you won't be forced to allow minor problems to stay unaddressed.
Colocation sites make it possible for businesses to share world-class facilities for hosting network equipment that runs critical applications and services. Progent's Microsoft and Cisco premier IT experts can help your small business with all facets of your colocation strategy including choosing and moving to a colocation facility, designing system topology, specifying required equipment, on-premises and remote maintenance, setting up online network management, and education your IT personnel.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service firms who provide scant documentation or details of services performed, each service provided by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by every consultant to every customer. The discipline of documenting and organizing service records results in more efficient support and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.
Cisco's PIX 500 firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers consulting support for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you determine if you should adopt the latest firewall technology from Cisco. Progent's Cisco technology experts can help you design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery strategy in case of an IT system catastrophe. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also help you create an affordable, non-stop network solution that takes into account availability issues involving a wide range of network technologies and processes.
Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Exchange 5.5 to Exchange Server 2010.
Progent's disaster recovery planning and business continuity professionals can show you how to design a disaster recovery strategy to prepare for an IT network disaster. Progent can show you how to develop a complete disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified engineers can also help you build an affordable, zero-downtime system solution that takes into account reliability issues covering a broad range of infrastructure technologies and procedures.
Progent's Jabber consultants can provide remote or on-premises support to assist businesses of any size to plan, deploy, manage, update or debug Cisco Jabber solutions and Cisco Unified CM ecosystems. Progent offers advanced support for all the products, technologies and services that go into building an end-to-end Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 applications, Windows and Mac desktops, iOS and Google Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud integration, telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a cohesive collaboration solution.
MS Communications Server provides IM and presence in an extensible, enterprise-grade package offering enhanced protection, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and improved business efficiencies, increased worker output, and stronger IP security. Microsoft Office Communications Server 2007 has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises configuration support and troubleshooting services for your Office Communications Server deployment and can help you to assess the advantages of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and execute a smooth migration that will add significant strategic value to your information network
Progent's Microsoft-certified consultants can help you rationalize the business justification for deploying SharePoint Server 2007, advise you on the appropriate version of SharePoint Server for your application, offer setup and integration services, help you to set up Microsoft SQL Server as a supporting database manager, improve your network infrastructure, integrate your standard and customized application programs to work with Microsoft SharePoint 2007, design a comprehensive security plan that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Microsoft Server Consolidation Consulting Services
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad management, or migrating to iCloud. For business environments built solely on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the difficulty of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's business goals.
SQL Server 2005 offers powerful, familiar tools to IT experts and information workers, reducing the difficulty of creating, deploying, managing, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent offers a selection of IT service packages for small companies. These information technology outsourcing and network monitoring solutions are based on the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art network and system support software platform that monitors the availability, performance, and security of your information system and isolates potential problems before they can bring down your system. With Progent's economically priced IT support packages, small businesses can select a simple co-sourcing service program built around Microsoft Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package.
Progent can help businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can assist you to migrate from a legacy edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment so you get maximum return on investment.
Microsoft Lync 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that supports the modern BYOD computing model with instant messaging, real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help you to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and onsite training to your IT team and end users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help you to combine Lync Server 2013 with key Microsoft Office and Office 365 apps such as Outlook clients and PowerPoint.
Progent's expert consultants can show you how to define and implement a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2003 easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed for legal workflows. Progent can provide online guidance from NetDocuments experts to help your law firm to plan, configure, manage, optimize, or troubleshoot a document management system (DMS) solution based on NetDocs.
Progent's consultants can provide Mac users a range of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one education. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help your business with Apple iPhone integration and Apple iPad management, or moving to iCloud services. For computer environments built exclusively on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and supporting a network infrastructure that is available, safe, efficient and aligned with your company's business goals.
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email environment features security, high uptime, easy access for off-site and mobile users, efficient management utilities, and productive integration with telecommunications. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013 Server, Exchange 2010 Server, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 2K Server. Progent can also help small or mid-size businesses to upgrade to Microsoft Exchange 2016 or Exchange 2013.
Progent can assist small businesses to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment expense. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure you avoid the typical mistakes small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery services with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Android handhelds.
Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.
Microsoft allows you to create transparent hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on time and within budget.
Progent's Solaris family consulting experts provide small and mid-size businesses and software developers help with managing and supporting Solaris systems that operate with Microsoft-powered technology. Progent can give your business access to Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of expertise provides you with an easy single consulting firm to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft coexistence by combining Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progentís Wireless Site Survey helps you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless LAN customized for your facilities, offering your business a WLAN that delivers the reception, speed, capacity, QoS, security, and roaming ability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more comprehensive on-premises service.
For mid-size businesses looking for IT consulting services, Progent can deliver a variety of options including local help, remote assistance, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staff augmentation, business relocation services, software development, and expert consultation. For midsize businesses in California or other regions covered by Progent's field engineers, Progent offers expert on-premises help for solving network issues rapidly and affordably.
Microsoft Windows Server 2008 is a major step forward in making IT systems more protected and available, simpler to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent can assist your business benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by delivering consulting, tech support, education, temporary staffing, network monitoring, and security services.
Microsoft supports seamless hybrid environments that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have certain mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and debugging your hybrid Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and on budget.
Microsoft supports seamless hybrid environments that integrate Office 365 and local Exchange systems. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is completed on time and within budget.
Progentís Wireless Site Survey helps you to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN adapted to your facilities, providing you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an economical remote service or as a more comprehensive on-premises service.
Microsoft Server Virtualization Support Outsourcing
Progent provides national online help and troubleshooting services for businesses who run environments powered by variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum leverage for your IT dollar by preserving client efficiency and limiting the hours billed for computer repair services. Advanced online access utilities and skilled service specialists and consultants allow Progent to handle most IT issues without squandering time and expense by going to your location. In the vast majority of situations your IT issues can be remediated by telephone or via a combination of telephone support and online access. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to assist you with the most difficult system issues.
Progent's Cisco Meraki wireless AP consultants provide online and onsite support services to help businesses of all sizes to plan, deploy, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki wireless access points. Progent can assist your business to set up and manage Cisco's Meraki-based wireless infrastructure for environments that range from a teleworker's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that delivers the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
After Hours MS Microsoft Virtual Server Consultancy
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers online access to NetDocuments experts to assist your law firm to plan, configure, administer, optimize, or debug a document management system (DMS) solution powered by NetDocs.
Network monitoring commonly entails tracking a system's resource utilization in order to uncover throughput bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux and can be used to monitor multi-OS environments where Linux and Windows coexist. Progent's system support consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX consulting professionals provide small companies and programmers help with managing and servicing UNIX and Linux networks that coexist with Windows-based products.
Progent's Microsoft and Cisco premier computer engineers can provide expert help with a broad range of technologies and can provide that expertise online anywhere in the U.S. or onsite in select cities across the United States and anywhere in . Progent offers remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a combination of Microsoft and UNIX-based technology. Progent also offers the expertise of Cisco CCIE infrastructure engineers for complex connectivity problems, as well as the the assistance of CISA and CISM-accredited security consultants to handle high-level security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.
For advanced project management assistance, Progent offers the services of veteran IT professionals with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers adhere to best practices to make sure major projects are completed on schedule and on budget.
Progent's UNIX family consulting services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Mandrake.
SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise data and database programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with real-world experience and broad knowledge in planning and building information-based, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the value of Microsoft Exchange 2010 for your business and can assist your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Exchange 2003 or Exchange 2007 that will offer fast ROI by improving your workers' efficiency, cutting the cost of equipment and support, streamlining management, and consolidating your vital communications technologies.
Progent's Citrix consultants can assist your business to design, deploy, manage, and support a virtual application delivery solution built on XenApp. Progent's Cisco CCIE network consultants can help you optimize your network infrastructure for distributing server and client-side applications, and Progent's datacenter support consultants can assist your organization to administer and maintain a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.
VMware's market leading Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for recovering applications and services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist you to design, deploy, test and administer a DR solution based on VMware Site Recovery Manager.
GIAC was founded in 1999 to certify the skill of IT security experts. GIAC certifications are recognized by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants offer support for all of the network security disciplines covered under GIAC accreditation such as auditing infrastructure vulnerability, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Server growth wreaks havoc on IT budgets and administrative resources. Server consolidation through a virtual architecture offers lower total cost of ownership of hardware and quicker ROI, more leveraged use of servers, streamlined operations, increased system availability, and easier management. Common uses for virtual servers include hardware consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and affordable quarantine of program development or pilot testing systems from production systems.
Microsoft Virtual Server Administration Professionals
Progent's Test and Training Lab located at the QTS Internet Data Center is available for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients who lack adequate in-house resources to configure effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network initiatives on schedule.
Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management processes, WAN Watch can knock hours off common tasks like network mapping, expanding your network, locating appliances that require critical updates, or resolving performance problems.
Progent can assist your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device management platform or help you to enhance your existing SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM by providing advanced consulting support for related Microsoft technologies including ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent provides several basic types of Call Center services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco experts gives your clients convenient access to a dependable support group with extensive experience providing phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on giving the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's goal is to resolve and not simply record problems.
Progent's Linux support experts offer small businesses and software developers support for managing and supporting Linux systems that run with Microsoft-powered networks. Progent can give your business contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of expertise offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progentís National Support Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Certified support engineers provide phone support and remote direct network access to troubleshoot and repair network problems rapidly and economically. The breadth of technical experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required.