Progent's Application Experts Team
IT Consultants with Expertise in Business Software:
Microsoft CRM
Progent's Microsoft and Cisco certified professionals provide businesses in San Francisco, , and in cities throughout the U.S a wide range of knowledge concerning the fundamental IT needs common to most small business networks. Progent's core consulting areas include system support, MS Exchange help, system security consulting and HelpDesk outsourcing and support. Progent's Experts Group offers deep expertise in key application areas. By providing a one-stop source for information technology generalists and specialists, Progent can deliver fast, cost-effective and thorough IT solutions that align with the special needs of your organization.
Microsoft Business Solutions CRM
Microsoft Dynamics Customer Relationship Management (CRM) helps mid-market businesses build profitable customer relationships. Integrated Sales and Customer Service modules enable employees to share information to help improve sales success and deliver consistent, efficient customer service. Sales and customer service features include:
- Leads and opportunity management
- A complete view of customer history
- Automated incident management
- A searchable knowledgebase
Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Built using Microsoft .NET technologies, Microsoft CRM is easy to deploy, customize, and use, can be accessed from Microsoft Outlook and the Web, integrates with other business applications, and scales as your business grows.
Powered by Microsoft .NET technology, Microsoft CRM is driven by customer and financial data. Businesses with existing information systems can take full advantage of Microsoft CRM by leveraging the data stored in both front-end and back-end systems so that it is accessible to Microsoft CRM.
Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 features a streamlined user interface, more efficient searching, easier report generation, and improved synchronization. Other enhancements over previous versions include:
- Tighter integration with Office Excel data analysis tools
- Support for multiple implementations of CRM on the same server to cut hardware costs
- Better support for multiple languages and international currencies
- SQL Server mirroring support for improved fault tolerance
- Parallel processing and load balancing support for faster performance
Microsoft Dynamics CRM 3.0
Microsoft CRM 3.0 offers tighter integration with Microsoft Office Outlook, the most used application in the Office suite. Tighter Outlook integration means less application-switching, faster adoption by users, and higher productivity for every customer-facing employee in your organization. Users can look up customer information, send and manage e-mail, set up appointments, and capture customer discussions, all without ever leaving Outlook. Other enhancements introduced in Microsoft CRM 3.0 include:
- New marketing automation module: Create sales and marketing campaigns fast
- New service scheduling module: Helps your staff sell more while improving customer service
- Automated incident management
- Easier customization: Tailors to your company's needs quickly
- Improved reporting: Drill into the details fast
How Progent Can Help You with Microsoft CRM
Progent can set up the optimal server and communications infrastructure, including remote and wireless connectivity, to support Microsoft Dynamics CRM, and Progent's Application Experts Team can provide your company with a consulting professional who can help you integrate Microsoft CRM with your sales or customer service databases. Progent can provide experts in other sales automation technologies to keep your business competitive. Progent's Microsoft-certified fault tolerant networking engineers can provide a variety of services to maximize Microsoft Dynamics availability. These services include network load balancing support, server clustering consulting, and business continuity planning and disaster recovery.
If you are looking for a Microsoft CRM consulting specialist, call Progent at
Calling IT Specialists
If you are a certified professional with proven expertise in one or more of the technologies promoted by the Experts Group, ask about how to join Progent by going to Progent's Experts Team.
An index of content::
Windows Server 2019 Kubernetes Containers Specialists
Setup and Support Windows Server 2019 upgrade
Progent's Windows Server 2019 disaster recovery planning experts can assist you to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Dynamics GP SSAS Consulting
Dynamics GP Excel Reports Developer Firms
Dynamics GP software offers analytics and reporting capabilities that allow you to monitor all operations, revenues and spending, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP reporting support services can help you design reports that let you understand your business more completely, converting raw data into valuable business information. Progent is able to enhance your reporting and business analysis by providing Crystal Reports expertise, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other development environments in order to offer custom business software development and eCommerce applications that work transparently with Dynamics GP/Great Plains.
MOM 2007 Online Consulting
Microsoft Expert Comprehensive Event Management Support and Setup
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and repairing SCOM solutions and can provide companies of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite technical support to help you to fix serious issues detected by Microsoft SCOM 2012.
Immediate CISM Certified Cybersecurity Firewall Configuration
Consulting Security Management
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic competencies and global standards of performance that information security managers are expected to master. It gives business management the confidence that those who have qualified for their CISM credential have the background and knowledge to deliver effective security administration and support consulting.
Symantec VelociRaptor Technical Support Services
Symantec Firewall Secure
Progent's Symantec consultants can assist you to support legacy Symantec firewall and Symantec VPN products such as the Symantec Raptor and VelociRaptor family or help you migrate to newer firewall/VPN technology. Progent can also enable you to create and execute a comprehensive security strategy that can incorporate firewall and VPN devices and software, outsourced security and network protection services, server and application monitoring software, and formal policies and processes. Progent has the expertise to be your single resource for continuing technical support, maintenance, education, and security expertise.
Great Plains Migration Onsite Technical Support
Microsoft Certified Dynamics GP Great Plains Software Onsite Technical Support
Progent's Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and corporate management solution based, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial products in the Microsoft Dynamics GP/Great Plains line, provides a cost-effective solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular approach you are able to purchase only the capability you currently require, with the ability to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and administer Dynamics GP 2010 and also earlier versions of Dynamics GP.
Consultant Online Microsoft Office Training
Online Crystal Reports Training Professional
Progent offers customized online training for a range of client apps and environments such as Office and Microsoft 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the advantages of conventional in-person instruction, including instant communication between students and teachers, but eliminates the costs of travel and the hassle of trying to synchronize the availability of multiple students. Available to individuals or classes of any size, Progent's virtual training allows the teacher to run the seminar from an online facility and the clients can be spread throughout a campus or all over the country. Live online instruction deploys proven learning aids like broadcast white boards, real-time questions, and shared applications. Sessions can be brief and targeted to specialized subjects or extended in time and wider in coverage.
Juniper SRX2300 Firewall Intrusion Detection
Juniper SRX Series Gateway Forensics Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Consultants MacOS and Windows
24x7x365 MacOS and Windows Consulting
Progent's service experts in Apple OS X and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive environments with full sharing and workgroup support. Enabling productive co-existence among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and experience with Mac and Windows technology. Progent's experience in Microsoft and Macintosh service makes it possible to provide world class assistance to businesses that rely on these technologies to maintain their strategic advantage. Progent's consultants can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
NetDocs Teleworkers Specialist
NetDocuments Training Consult
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide online access to NetDocuments consultants to help your law firm to design, configure, manage, optimize, or troubleshoot a document management system environment based on NetDocs.
Remote Branch Office Help Center
Consultant Services Office Move
For enterprises with branches in or any area served by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco network specialists offer a variety of IT consulting services such as project planning, SOX compliance, site relocations, corporate security, network architecture, on-site or phone-based branch office support, and technical support for data center hosting environments. A Progent network consultant can show you how to plan a multi-office network that makes smart use of colocation services and Internet data centers. Progent's Microsoft Certified consultants can help large corporations design, integrate and support massive rollouts of the latest releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP consultants can assist you to configure Cisco products for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Top .NET Application Design Firms
Development Company .NET Web Application
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or modernize .NET apps quickly and affordably.
Freelance Cisco Consulting Job Opening
Top Quality Home Based Virtual Office Microsoft Consulting
Progent is looking for a range of full-time employees such as solutions-driven MCSEs; system experts with Cisco CCNP or CCIE certification; and specialists in advanced network design with backgrounds in mobile access, wireless networking, high-availability systems, disaster recovery planning, data protection, and virtual servers. Progent is also looking for desktop support experts, off-site service professionals, and CISSP or CISM certified security consultants. We are also seeking veteran managers and administrators able to perform effectively in our dynamic, virtual office model. Progent contracts independent professionals with specialized expertise and field experience in crucial IT topics beyond Progent's primary technical focus. Our Experts Team hires independent consultants who can provide advice and development support for line-of-business applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft operating systems such as Linux derivatives, Apple OS, or Solaris, or offer expert skills in areas such as telecom, web design, EDI, eCommerce, or dbm programming. Independent contractors certified by Progent cooperate with Progent's staff consultants to provide end-to-end solutions for small company networks.
