Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's certified Windows 2000 consulting staff can show you how to optimize the functionality of your current Windows 2K Servers and can simplify network administration, offer technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to migrate from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test installations to eliminate the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility problems.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized control and world-class security for your email traffic. The powerful structure of ProSight Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your corporate firewall.
Progent's Microsoft-certified network engineers can help you to determine the benefits of Exchange 2010 for your business and can help you to plan and implement an efficient upgrade to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by improving your workers' efficiency, cutting the expense of equipment and service, simplifying management, and consolidating your vital communications platforms.
Medium-size companies can derive all the advantages of Microsoft System Center Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier IT consulting professionals. With Progent's economically priced IT support packages, medium-size organizations can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, automated alerts, in-depth reporting, Help Desk support, and online troubleshooting. For businesses with mission-critical applications who need non-stop networking, Progent offers a comprehensive round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to provide medium-size company networks enterprise-class reliability, security and productivity.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and delivers powerful innovations as well as a revamped structure. These improvements affect vital areas like ease of administration, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, create a cost-effective test and rollout plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and management services for Microsoft Exchange Server 2013.
Progent offers three essential types of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft experts offers your customers instant access to a reliable technical resource with years of experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive reputation as a solid contributor to business productivity. Progent's goal is to resolve and not simply report problems.
Cisco's Meraki family of access and aggregation switches are intended for sites ranging from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online expertise to help your company to plan and implement a productive network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, develop and validate a disaster preparedness strategy, and resolve issues related to any facet of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi APs to create a unified networking infrastructure.
Progent is a leading innovator in economically delivering world-class network support to small companies. Progent's achievement in addressing the IT service requirements of the chronically underserved small company sector is the combined result of key technical and process breakthroughs that have eliminated much of the traditional costs out of managing network support, added unprecedented technical skill into the support system, and dramatically streamlined the solution process.
For businesses with a combination of Mac and Microsoft Windows computers, there exist two basic solutions for using Microsoft Windows-dependent software on macOS or OS X: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection Client for Mac allows you to connect an Apple Mac to a networked Windows-powered computer to use Windows programs and share system resources. Microsoft's Virtual PC for Apple Mac emulates Microsoft Windows on an Apple Mac system so you are able to use Microsoft Windows software locally. Progent's macOS and Mac OS X technology support experts can assist you to maintain these solutions for running Windows software on your Apple Macs and can also help your organization to assess and configure third-party products for Windows PC simulation.
Cisco's Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the configuration and management of Wi-Fi APs, tuning wireless throughput by limiting the effect of RF congestion, enhancing wireless uptime with fast failover, and strengthening data security by detecting cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controllers to manage wireless LANs of all sizes. Progent can assist you to administer and debug your current Cisco Wi-Fi environment or implement an efficient transition to Cisco's modern Wi-Fi controller technology.
Progent can provide the support of a certified engineer with an extensive background deploying technology from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to plan, configure, upgrade, or maintain a telepresence environment that protects your current investment and maximizes the business value of your IT network. Progent can also provide the expertise of network infrastructure consultants who can help companies of any size to build and maintain a network that delivers the performance, reliability, security, and scalability required to support your telepresence solution.
Progent's Microsoft-certified consultants can assist your company to evaluate the benefits of Lync Server 2010 for your business and can help you to plan and execute a rollout of Microsoft Lync Server 2010 that centralizes the management of Instant Messaging and Presence and improves the productivity of your office staff, telecommuters, and mobile workforce. Progent's consultant's can in addition assist you to carry out a smooth upgrade to Lync Server from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and SQL Server, show you how you can run Lync Server 2010 to improve the collaborative functions of Microsoft Office programs, and offer online seminars and continuing support for Microsoft Lync Server and other Microsoft platforms.
Progent can assist small and mid-size businesses to implement VoIP platforms to provide their remote workforce the benefit of virtual access to the corporate phone infrastructure.
Progent's Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to configure, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and online applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
For enterprise project management assistance, Progent can provide access to senior IT experts with years of background in technology management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to help enterprise customers adhere to leading practices to make sure major projects are successfully completed on time and on budget.
Progent’s certified consultants provide small and mid-size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003 and Configuration Manager, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is Microsoft's new title for the update management solution formerly called Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server 2003 such as full automation, integrated Windows Vista Windows Server 2008 support, quarantine support, and boot image management. Progent’s certified consulting professionals can show you how to use SMS Server or Configuration Manager effectively for streamlined OS and application software installation, security patch control, software metering, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Progent's Citrix-certified consultants can help your business to plan, implement, manage, and support a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your network for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and support a remote datacenter that features high availability, enhanced security, and rapid disaster recovery.
Progent's certified IT consultants can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, finding devices that require critical updates, or resolving performance issues.
Microsoft SQL Server 2005 offers indispensable, familiar tools to computer professionals as well as to network users, reducing the complexity of designing, integrating, managing, and using enterprise data and analytical applications in environments ranging from handheld devices to enterprise data networks. The sophistication and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and deploying data-driven, end-to-end business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's certified SQL Server application developers and DBAs can provide online consulting to assist organizations of any size to create, manage, and troubleshoot applications based on the Microsoft SQL Server RDBMS and .NET architecture. Progent's SQL Server consultants offer support for any facet of application development in solutions that range from small office databases to VLDB applications and enterprise-class data warehousing.
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any facet of IT security. Progent can help create cost-effective security systems that protect a small office from modern threats or Progent can plan, configure, and monitor a comprehensive security environment for hybrid networks that support local, online, and mobile users sharing network resources spread across multiple physical datacenters and public and private clouds.
Progent's certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, tune your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management team, create an enterprise-wide security strategy, streamline network management, help with application development, and build and test a DR/BC plan.
Progent's Computer Help Desk Call Center Outsourcing Support Services for PC desktop technical support are intended especially for small organizations who require immediate access to a Help Desk Service Center with expert telephone support and effective escalation capability but who have to operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services include: Helpdesk Support, Optional Remote Access Support, Initial System Assessment, Problem Prioritization, Virtual Helpdesk Support, Per Minute Billing, and Helpdesk Software Selection and Deployment.
Progent's UNIX family consulting services offer small and mid-size businesses and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization contact with UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Cisco has designed an extensive array of routers including routers designed to deliver the security, performance, and reliability required by organizations from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your network and to make it economical to expand as you support new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including the Cisco 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Routers.
Microsoft Office for Mac allows Mac users to run the industry's most popular business applications. Progent's Apple-certified Mac experts can show you how to set up Mac Office on a multi-vendor network combining Apple OS X and Windows-powered computers so that Mac users can access the latest features in Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for environments that combine Mac with Windows computers with complete resource sharing, or environments which intentionally limit sharing between Apple Mac and Windows users.
Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and on-premises evaluation and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration consulting support.
Progent's remote access and smartphone synchronization specialists can assist your business to design and configure secure access solutions for remote desktop PCs, laptops, and smartphones so they integrate tightly with your IT network, allowing you to improve the efficiency of your off-site workforce.
For companies that have a combination of Mac and Windows desktops, there exist two basic solutions for using Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Windows-based computer to use Microsoft Windows applications and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac computer so that you can run Windows programs locally. Progent's Mac technology support experts can help you to manage these solutions for using Microsoft Windows software on your Apple Macs and can also assist your company to assess and configure third-party products for Windows PC emulation.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching solution for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 experts can show you how to plan, rationalize, test, implement, customize and support the any version of ISA Server 2006 on your network.
Progent provide businesses of any size world-class network online or on-premises consulting for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consultants also can provide security consulting for companies ranging from the small office to the worldwide enterprise.
MS Communications Server provides Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows lower costs and improved operational efficiencies, enhanced individual productivity, and better IP security. Microsoft Communications Server has been replaced by Lync Server, which itself has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite configuration support and mediation help for your Office Communications Server 2007 deployment and can help your organization to evaluate the costs and benefits of migrating to Skype for Business. Progent can also help you to plan and implement a smooth upgrade that will add significant strategic value to your IT system
Progent’s IT outsourcing services provide budget-friendly network consulting for small businesses. Whether it includes planning system architecture, setting up an in-house Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or developing an on-line eCommerce application, outsourcing your network technical services can contain expenses and minimize risks, permitting network support expenses to grow in a more linear and manageable fashion than is feasible by building up a bulky, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to create a secure and highly available network foundation for your critical applications based on Windows including Microsoft Office XP, Office 2003, and Office 2000.
Progent offers national remote help and consulting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft Windows products. Progent's consultants offer Apple macOS and Mac OS X users a variety of IT services such as desktop support, migration to the current edition of Mac OS X from earlier editions of Mac, plus expertise with Apple macOS and OS X applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad support, or migrating to iCloud. Remote IT help offers optimum return for your IT budget by preserving client efficiency and shortening the time billed for network analysis and repair. Advanced online access utilities and experienced technicians and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your site. In the vast majority of cases your network problems can be remediated by telephone or through a combination of phone support and remote network analysis. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP certified security specialists to help with the most difficult network issues.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT support staff, develop a corporate-wide security plan, automate IT management, assist with application development, and build and test a disaster recovery/business continuity plan.
Progent's Data Center consultants can show you how to find fault-tolerant data centers that match the specific needs of your company. Fault tolerant off-site data centers are especially appealing to small businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Trying to create an on-site data center that offers even a minimum level of fault tolerance is too costly for the majority of small organizations. Progent is ready to help you reap all the advantages of non-stop data centers and 24x7 colo sites by providing a full range of consulting and support services.
E-Mail Guard is Progent's affordable antispam and virus defense service that offers small businesses enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a sophisticated suite of web-managed antispam and virus defense services that ward off email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their e-mail application, irrespective of server platform, hardware technology, or data center location.
Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in vital areas including resource utilization, security and compliance, manageability, uptime, and recoverability.
Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's affordably priced network support packages, small businesses can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business networks enterprise-class reliability, security, and productivity.
Progent's Microsoft-certified consultants can help you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade efficiently to SCCM 2012 from a legacy device management solution or help you to modify your current SCCM 2012 environment to support your changing business needs. Also, Progent can help you to build a software foundation that fully supports SCCM by delivering advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Progent's Cisco CCIE-certified wireless network infrastructure experts can provide remote or on-premises configuration and troubleshooting support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to create an enterprise connectivity foundation that is simple to administer and scale. Progent also can provide affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet wireless APs to work with your specific workplace layout, construction, and anticipated network traffic.
Progent's certified SQL Server 2019 consultants can assist your organization to assess the business case for upgrading to SQL Server 2019 and can provide fast remote or onsite access to experts in system design and deployment, application development, database administration, and network security.
Progent’s Microsoft certified consultants offer small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical applications rapidly and reliably to specified workers, lower product expense and stay compliant by determining usage profiles, enhance Windows protection by increasing your awareness of vulnerability and by installing targeted patches, manage your external workforce through accepted standards independent of connection or location, and lower operational costs by efficiently utilizing the administrative functions built into Windows. Progent’s SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.
Progent can assist you to deploy Cisco's infrastructure technology to create a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware utilization, security and compliance, versatility, availability, and recoverability.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Citrix-certified consultants can assist you to evaluate the potential business benefits of the various versions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to enhance the performance, availability, consistency, and fault tolerance of your virtual environment while reducing the cost of resources and support and simplifying management processes.
Progent’s Cisco-Certified network experts offer experienced PIX Firewall support services covering architecture, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat security, and safe access services. Extending from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent networking services, and flexible administrative solutions. Progent’s Cisco consultants can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's Microsoft-certified consultants can provide remote or onsite support to assist companies of all sizes to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from older versions of SCDPM or from a different backup/recovery platform, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Progent offers as-needed support for fixing especially challenging problems, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Windows 11 experts can provide a variety of services for Windows 11 such as cloud and hybrid integration, mobile management, at-home workforce access, data and identity security, automated deployment, and Call Center support services.
Key characteristics of Microsoft Dynamics GP accounting include a modular structure that lets you buy just the functionality you require, a standardized architecture built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting capabilities that allow you to monitor all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to process data from virtually any database or workstation application into Microsoft GP, plus an open design that makes it easy to create specialized applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you turn the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter serves as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent’s Microsoft certified consultants offer a range of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management tool built, like all Microsoft accounting solutions, on the scalable and popular platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP family, offers an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to install and integrate, and with its modular design you are able to purchase only the capability you currently require, with the option to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Microsoft Dynamics GP/Great Plains.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, virtual private network (VPN), proxy, and Web caching solution for safeguarding the Internet-facing networks of any organization against a wide variety of attacks. Progent's certified ISA Server 2006 support professionals can help you plan, rationalize, test, install, customize and manage the any version of ISA Server 2006 on your information system.
Catalyst line of wireless controllers streamline the administration of wireless networks by unifying the provisioning and management of wireless access points, optimizing wireless performance by limiting the impact of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi LANs of any size. Progent can assist you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Progent is one of the most expert network consulting companies for integrating email and messaging solutions based on Exchange 2000. Progent specializes in helping small companies derive all the benefits of Microsoft Exchange Server 2000 for typical scenarios such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and costs and expedite your ROI.
Progent offers support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.
Progent's ransomware experts can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, assist with settlement negotiations with a hacker, and reconstruct an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Egregor.
The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that consultants undergo an extensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant able to help businesses in the areas of IS audit services, IT governance, systems and architecture lifecycle, information technology support, protection of information assets, and business continuity preparedness.
Progent's Power BI experts can assist your business to plan, install, manage, update or debug your Power BI environment. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can help you build and manage an on-premises, cloud, or hybrid network model to run Power BI.
Progent can help your organization to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can assist you to create an infrastructure that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Progent’s Technical Response Center (TRC) offers national extended hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone support and remote direct network connection to troubleshoot and repair technical problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate experts as needed. For critical issues, the Technical Response Center endeavors to respond to your request for support in less than one hour.
Progent's Citrix-accredited engineers can assist your company to understand the business benefits of XenServer and additional Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a XenServer installation. Progent can also assess your current Citrix technology environment and show you how to enhance consolidation, performance, security and compliance, uptime, and disaster recovery.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a degree of network stability that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options available as low-cost services designed to assist you to detect and fix a an array of IT network problems before they can disrupt your business.
Progent's Microsoft-certified Windows 11 consultants offer an array of services for Windows 11 including cloud integration, mobile device management and synchronization, at-home workforce connectivity, security and compliance, streamlined deployment, and Help Desk services.
Progent's Microsoft-certified consultants can help you to automate desktop update and patch deployment by providing expertise with management solutions that include Microsoft System Center Configuration Manager 2007, SMS 2003, and WSUS.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike many freelance consultants or small support organizations who offer scant documentation or specifics of services done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by each consultant to each client. The discipline of documenting and organizing service records allows more efficient service and avoids a variety of typical misfortunes such as when a support client is effectively held captive to a consultant who won’t release vital service information.
Email Guard from Postini provides constantly upgraded spam and virus blocking, content filtering, and security from email-based DHA attacks and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to purchase for a standard Postini license, you can still get the use of Postini’s Perimeter Management services via Progent’s E-Mail Guard spam filtering and antivirus aggregation offering. Progent’s expert e-mail protection professionals can help you develop an email security plan that features anti-spam and antivirus technologies and processes.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize businesses a variety of cost-effective alternatives for replicating and restoring vital applications such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s business continuity planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small business IT networks to create a high level of availability and business continuity capability at an affordable cost.
Progent can provide affordable online support from IT engineers with expertise in a broad range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers help for leading data protection platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can help your company to design, enhance, or troubleshoot data backup solutions for a range of architectures including on-premises, remote, cloud, or a mix.
Progent has created several security packages intended to provide larger institutions a professional and thorough network security assessment from a team of premier security consultants. All Progent's network security assessment packages incorporate a collection of services like network scans from within and from outside your corporate firewall, expert analysis of results by accredited security engineers, production of a report explaining the results, plus a live high-level executive outbrief and an extensive interactive outbrief for internal network administrators.
If you want to revamp your corporate web site, create internal websites for applications such as HR or worker education, design a powerful web presence for a new venture, or generate line-of-business, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and maintain a secure, robust server and communications network, including off-site and wireless access, to run your web tools.
Progent offers Windows Cluster Server assistance to help your organization utilize high availability clustered servers designed to provide 100% operation. Windows cluster servers for zero-downtime systems include Windows Cluster Server, SQL Server Cluster, and Exchange Cluster Server. By showing you how too create fault-tolerant clustered server solutions based on Microsoft Windows Clustered Server 2003, Progent’s Premier Windows experts ensure that your high availability clustered servers are set up to optimize the business value of your computer network.
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to design and carry out a smooth migration from your existing SQL Server databases and applications to SQL Server 2017.