Progent's consultants can help your company to evaluate the benefits of Lync Server 2010 for your environment and can help you to design and carry out a rollout of Microsoft Lync Server that centralizes the management of Instant Messaging and Presence and increases the output of your in-house staff, at-home workers, and smartphone users. Progent's consultant's can also help you to carry out a smooth migration to Lync Server from Office Communications Server or Live Communications Server, integrate Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how you can use Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office programs, and provide webinar training and continuing technical support for Microsoft Lync and other Microsoft products.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progentís Microsoft certified consultants provide small and medium size businesses enterprise-level consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install critical applications quickly and automatically to appropriate workers, reduce software costs and adhere to licensing agreements by determining usage profiles, improve Windows security by increasing your awareness of vulnerability and by delivering targeted updates, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and asset monitoring management including software and hardware inventory.
By using virtual servers, companies are able to operate multiple virtual machines on one actual server. Virtualization technology enables businesses to enjoy all the benefits of server isolation, but without the costs that goes with buying additional server equipment. Virtual servers are also the critical technology for private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and management while enhancing information protection, system availability, and recoverability. Other important server management options include server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's certified server management specialists can assist you with all aspects of server consolidation and management to enable your business to cut costs and save time.
Systems Management Server provides added functionality for change and configuration management of Windows-based systems via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software by making it easier to copy system images, manage mobile computers, and operate management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects involving processes that Feature Packs are intended to streamline. Progent's adoption and update services can minimize spending and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can show you how to define efficient processes and policies to manage handheld computers and smart mobile communication devices so your field force remains efficient and secure. Progent's CISSP-certified consultants and CISM-certified security experts can show you how to design a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.
Progentís Microsoft-premier consultants can assist you to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the risks and benefits of moving to 64-bit desktop processing, design an affordable migration strategy that reduces operational interruptions, and deliver inexpensive, expert online support to aid your organization to install 64-bit desktop software and application programs on your existing hardware.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi appliances running across multiple venues with thousands of access points can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, management, tuning, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can help your organization to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, manage, and maintain your UniFi solution.
Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online support services to help you to design, develop, test, deploy, administer, and debug applications powered by any version of Excel, including Excel Online and Office 365 Excel. Progent can assist your business to move your existing Excel applications to the newest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and fix compatibility problems between different versions of Office Excel. Progent offers on-demand help to clients who need a quick solution to a specific problem related to Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical applications based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the special requirements of individuals or teams.
Progent's Citrix experts can help your organization to evaluate the potential strategic value of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix management tools with your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtual network while reducing the cost of resources and support and streamlining management processes.
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative offered improved performance and dependability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz band it provided immunity to local interference.
Progent's Microsoft-certified experts can provide a range of network consulting services to help organizations of all sizes to deploy, administer, and support environments that incorporate workstations, laptops, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to design and configure test environments to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
Progent can show you how to prepare and execute a smooth migration to Microsoft Dynamics GP so that you preserve your information, improve your protection, enhance your management reporting, take complete advantage of Microsoft Office integration, and minimize business interruption by creating and executing a smart migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your company reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce programs that work transparently with Microsoft Dynamics GP.
Progent's webinars offer small companies the cost savings, simplicity, and versatility of web-based learning plus the effective training techniques of experienced instructors who employ advanced technology to simulate live, participatory classrooms. Progent offers online training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, Access, and Visio: MS Dynamics business accounting and management reporting products such as Microsoft Dynamics GP (Great Plains); plus additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly restore the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist you to plan, deploy, test and maintain a disaster recovery solution based on VMware SRM and VMware NSX.
Progent provides IT support for medium size companies with 100 to 250 network users. The medium size business or office has traditionally been an underserved segment of the market for network consulting services. The cost structures and support access models of major third-party service firms make them too costly for the typical small company or small medium business (SMB), which commonly has a modest IT budget with which to maintain an IT network whose complexity and capability are often similar to the networks of much bigger companies. Progent's support delivery model, which takes full advantage of remote support, virtual network infrastructure and 24x7 network monitoring, significantly lowers the IT maintenance costs of a small-medium business while providing the small company with enterprise-level support from certified, world-class consultants with background in a broad range of midsized business network solutions. If your mid-sized company or small business is searching for the quality of network support needed by a mid-size organization without paying big-company costs, you need Progent.
Progent offers support expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewall solutions.
Progent provides customers access to consultants who have earned some of the IT industry's most prestigious certifications. Progent believes that customers have the right to be sure that their computer support professionals have formal training plus broad practical backgrounds so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings priority for substantially better vendor help than is available to uncertified service providers, allowing Progent to deliver clients a higher level of IT support. In addition, major credentials such as CISM or CISSP for network security can aid corporate customers to show compliance with regulatory demands by engaging the services of accredited IT professionals.
Progentís Microsoft certified consultants offer a range of support services for Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft financial tools, on the scalable and familiar platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains line, offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and integrate, and with its segmented approach you can license only the functions you currently need, with the ability to expand users and increase capabilities when necessary. Progentís Dynamics GP/Great Plains Software support experts can show you how to deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 and also older versions of Microsoft Dynamics GP/Great Plains.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts provide after-hours phone support and remote direct computer connection to troubleshoot and repair technical problems quickly and economically. The scope of IT experience available from Progent's staff of nationwide service professionals makes it possible to escalate even the toughest problems to qualified experts as needed. For urgent problems, the Technical Response Center tries to respond to your call for service in less than one hour.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager environments and offer organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to help you to remediate serious issues detected by SCOM 2012.
Microsoft Dynamics CRM Information Technology Consulting
Progent's virtual classroom webinars offer small businesses the affordability, convenience, and versatility of web-based learning plus the effective pedagogic techniques of experienced instructors who utilize advanced technology to emulate live, participatory classes. Progent can provide webinar training for popular desktop applications including elements of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Project: Microsoft Dynamics accounting and management information software such as MS Dynamics GP (Great Plains); plus additional top desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's consultants include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, automated deployment and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
Progent's certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop pilot systems and migration strategies, optimize your network for local, multi-site, cloud-based, and hybrid environments, train your IT support staff, create an enterprise-wide security strategy, automate network administration, assist with application development, and generate and test a DR/BC plan.
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your company, develop test environments and migration plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, create a corporate-wide security plan, streamline IT administration, assist with creating applications, and generate and validate a DR/BC plan.
Progent's certified professionals can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security plan, streamline IT management, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, automate network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent offers economical online support from engineers with expertise in a wide array of utilities and services that provide solutions for protecting Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and handhelds. Progent can provide help for all major backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Solaris FLARs. Progent can help you to deploy, upgrade, or maintain data backup systems for a range of environments such as local, remote, cloud, or hybrid.
Progent offers comprehensive support for each phase of your Exchange Server 2010 migration including end-to-end project management, site analysis, project planning, specification of new software and hardware required, suggested sourcing, system verification at client site or at Progent's test lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the old system, and webinar training for customer's support group and users.
Progent's Check Point consultants can help you choose and deploy Check Point Firewall and VPN software and appliances based on Check Point Software's technology to provide an economical and effective security solution for your corporate network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point Series 80 appliances with security solutions from other suppliers and offer a single stop for continuing technical support, administration, education, and consulting services.
Progent's Microsoft-certified Intune consultants can help your organization to assess the business value of utilizing Intune for managing your mobile devices including laptops, phones, and tablets based on Windows, iOS, and Android. Progent's Intune consultants can help you to define policies, set up pilot environments to evaluate the benefits of Microsoft Intune for your network, install Intune across your IT ecosystem, integrate Intune with SCCM for single-console change management, and provide ongoing support for your Microsoft Intune solution.
Progent's Wi-Fi site survey and predictive modeling make it easy to design, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that has the reception, speed, capacity, Quality of Service, security, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a wireless LAN and on-premises site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and switches. UniFi appliances installed on multiple venues with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the skills of veteran Wi-Fi professionals who can help you to assess the benefits of Ubiquitiís UniFi technology for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of dependability and expandability and is also simple to move to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization technologies that allow small and midsize businesses with mixed- platform IT systems to save significantly on the costs of capital equipment, infrastructure support, and network management while achieving world-class fault tolerance and an unmatched degree of vendor independence.
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers affordable Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve high availability email, and facilitate remote and wireless email access. Progentís Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's Citrix experts can assist you to assess the strategic value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtualized environment while lowering the cost of resources and support and streamlining administrative processes.
Progent offers fault tolerant load balancing support covering network load balancing, load balanced applications, network backbone routing, and content delivery technology such as F5 Networks 3DNS. fault tolerant load balancing providers for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP.
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to deploy, manage, monitor and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy appliances such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Progent can provide cost-effective remote assistance to assist you to design, deploy, and fix any aspect of your iOS and Windows integration solution and is available for short-term jobs to help you get past occasional technical bottlenecks or major engagements to help you finish large-scale projects on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid networks and can help you create or support a highly available, secure and efficient network infrastructure that aligns with your computing model. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented ecosystem that maximizes the business value of your information network.
Progent offers network services for medium size companies who have 100 to 250 network clients. The mid-size business or office has traditionally been an underserved part of the market for network support expertise. The cost structures and service delivery practices of large outside support organizations make them excessively expensive for the typical mid-size business or small medium business (SMB), which usually has a minimal IT budget with which to support an IT system whose complexity and capability are often comparable to the networks of much bigger enterprises. Progent's service delivery model, which takes great advantage of online support, virtual network technology and 24x7 server monitoring, significantly reduces the network maintenance costs of a small-medium business while providing the mid-size company with enterprise-level support from certified, IT consultants with background in a broad range of small business network solutions. If your mid-sized company or small business is looking for levels of IT help appropriate by a medium size organization without budgeting enterprise costs, you need Progent.
Progent can deliver a variety of low-cost remote and onsite consulting services to assist your business to configure, manage, and troubleshoot workstations and mobile devices based on Windows, macOS/OS X, Apple iOS, Android, or Linux.