Progent's Application Experts Team
IT Professionals with Expertise in Business Software: Microsoft Customer Relationship Management
Additional Topics of Interest
Service Reports Support Outsourcing
Service Database Outsourcing
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed support activities. Unlike some independent consultants or small service firms who offer scant documentation or details of services performed, every service provided by Progent is accompanied by full documentation. Every Progent staff member has use of the support documentation transmitted by each staff member to every customer. The discipline of detailing and organizing support activity results in more efficient service and eliminates a slew of typical problems such as when a service customer is effectively held captive to a consultant who won’t release vital service information.
Online Troubleshooting Windows Server 2012 R2 Virtual Fibre Channel
Consulting Services Windows Server 2012 R2 upgrade
Progent's Microsoft-certified consultants can assist you to assess the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management, staff, create a corporate-wide security plan, automate network management, assist with application development, and build and test a DR/BC plan.
Exchange Server 2003 Upgrade Consultant
Biggest Exchange Server 2003 Integration
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that minimizes productivity downtime, simplifies long-term support demands, and makes your Exchange Server 2003 easy to manage. For complicated multi-server or multi-site upgrades, Progent has the experience to complete your project quickly and economically. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Small Business Small Business Computer Consulting Company
Small Business System Consulting
Progent offers businesses of all sizes world-class IT online or in-person consulting for information systems powered by Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also offer security expertise for companies varying in size from the small office to the global enterprise.
VMware vCenter Server Consultancy
VMware GSX Server Consultant
Progent offers the support of a certified VMware VCDX consultant to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud deployments. Progent can provide advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for managing private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.
After Hours SCCM 2007 Asset Inventory Technology Consulting
SCCM 2007 Asset Inventory Support Services
Progent can assist your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost productivity by making sure that critical applications stay current, tracking product licenses, and reporting resource usage profiles so you can make informed buying decisions. When your organization is ready to upgrade your SCCM 2007 configuration management ecosystem, Progent can assist you to plan and carry out an efficient migration to SCCM 2012.
Integration Companies FRx
FRx Reports Contract Programmer
Progent offers online and onsite expertise to assist your organization with any aspect of business intelligence (BI) reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's BI experts can help your company to maintain your current reporting system, assist you to upgrade reports from a discontinued reporting product to a current solution, and deliver as-needed remote mentoring to meet your individual requirements. Progent’s business reporting professionals can provide experience in the leading business analytics reporting and visualization platforms including Microsoft's SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.
24 Hour Exchange Server 2013 Network Engineer
Exchange 2000 On-site Support
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and supporting messaging systems for businesses in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting support to make sure that your email environment features protection, fault tolerance, easy access for remote and mobile users, time-saving administrative tools, and seamless integration with telecommunications. Progent provides expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013, Microsoft Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2000. Progent can also help small or mid-size businesses to upgrade to Exchange 2016 Server or MS Exchange 2013 Server.
Microsoft Certified Expert Specialists Dynamics GP 2015 R2 Migration
Dynamics GP 2015 SmartList Designer Development
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) introduces a revamped design that improves cloud integration, works with popular smart phones and tablets, permits single sign-on with Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, includes new Workflows, extends the Web Client, and delivers more than 100 enhancements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and experience to resolve the many IT and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the return on your investment in this powerful product.
An index of content::
VMware Site Recovery Manager and NSX Integration Consultants
VMware Site Recovery Manager Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you specify, automate and verify a consistent process for recovering applications and services quickly after a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to help you to design, configure, test and manage a DR system based on VMware SRM.
24-7 Migration Firm Cisco Architecture
Cisco Architecture Network Consulting Company
Progent can help you to deploy Cisco's infrastructure technology to create a solid foundation for your local, private cloud, or hybrid data center and improve operations in vital areas such as hardware consolidation, security and compliance, manageability, availability, and recoverability.
Integration Services Wi-Fi Network
Online Support Services 802.11 Wireless LAN
Progent can show you how to plan, configure, manage, and repair an efficient Wi-Fi network infrastructure, recommend appropriate products, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also show you how to build a complete 802.11ac wireless system security plan that is well integrated with the security strategy for your entire business network.
MCSE Expert Certified Dynamics GP BizTalk Adapter Professional
Dynamics GP Excel Cubes Engineer
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Dynamics GP management reporting services can help you create reports that let you analyze your business more thoroughly, turning raw data into valuable understanding of your business.
Disaster Recovery Troubleshooting
Fault Tolerant Interoffice Connectivity Network Engineer
Progent’s Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small organizations to minimize network downtime by offering cost-effective remote consulting services for disaster recovery/business continuity planning, high-availability IT design, backup/restore systems, and non-disruptive system maintenance. Progent’s business continuity experts can help your company to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can help you to architect, deploy, and manage resilient technologies such as redundant Internet access, virtualized servers, clustering, load balancing, transparent online backup, and geographically dispersed hot backup centers.
Office 365 Single Sign On IT Consultant
Hybrid Exchange Online and Exchange on-premises Computer Consultants
Microsoft has made a strong effort to enable seamless hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This allows you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to make sure your hybrid Office 365 initiative is carried out on schedule and on budget.
Engineer Ubiquiti access point
Ubiquiti UniFi WiFi network Consulting Services
Ubiquiti's UniFi family of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple sites with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned wireless consultants who can assist you to assess the benefits of UniFi products for your business and help you to plan, install, administer, and troubleshoot your UniFi ecosystem.
Engineer Offsite Managed Data Backup/Recovery Services
Offsite Automated Backup Services Technology Professional
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information.
Consult Microsoft Project Server Scheduling
Microsoft Project Server Workflow Trainer
Progent's Microsoft-certified consultants offer in-depth expertise in implementing, operating and debugging any edition of Project Server and can deliver a broad range of cost-effective remote consulting services following industry best practices to help organizations of any size to receive all the benefits of this leading platform. Support services offered by Progent include system design, installation and upgrades, setting up secure file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.
After Hours Support and Integration Windows and Solaris
Consult Solaris with Windows
Progent's UNIX family consulting services offer small and mid-size companies and developers support for managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent offers your organization contact with UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise offers you an easy single source to show you how to build and maintain a protected and robust cross-platform network and communications solution that allows UNIX and Microsoft interoperability by integrating Windows with popular variants of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Information Technology Consulting SQL Server Business Intelligence
24x7 Microsoft SQL Server 2008 Support Services
Progent’s Microsoft certified consultants can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the rapid development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Adobe After Effects Training Professional
Train Digidesign Pro Tools
Progent's Apple Mac consultants can promote the creative facets of Macintosh computing by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide help in a variety of Apple Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Microsoft CRM Technical Support Services
Support and Setup Microsoft Dynamics CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies build positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve sales success and offer steady, effective customer service. Progent can set up the most sensible network environment, including mobile wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can help you integrate Microsoft Dynamics CRM with your marketing or customer support databases.
Les Kent has a 35-year history of effective technology integration, executive management, sales, and operations. He has shown a talent for creating sophisticated information technology solutions in his roles as as a network architect, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and major enterprises.
24-Hour Engineers Skype for Business and iPhone
Microsoft Skype for Business Presence Consult
Progent's consultants can provide remote and on-premises consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help your business to design an on-premises, cloud-based or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you create and validate a security strategy for your Skype for Business solution that meets regulatory standards.
8540 wireless controller Help and Support
wireless LAN controller Configuration
Progent's Cisco-certified wireless consultants can assist your organization to assess the advantages of using Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to support and troubleshoot your existing Wi-Fi network or help you plan and carry out a smooth transition from legacy wireless controllers to current models.
Consulting Services Microsoft Server Virtualization
Microsoft Virtual Server 2005 Professionals
Microsoft Virtual Server, hosted on the Windows Server 2003 platform and powered by technology first developed by Connectix, delivers the performance needed to carry out hardware reduction, application upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready computing network with high expandability, manageability, and availability. Microsoft has targeted Virtual Server 2005 at businesses wishing to improve ROI in application development and piloting, upgrading from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can help your IT staff to assess and integrate MS Virtual Server 2005.
Specialist Systems Management Server 2003
24-7 Systems Management Server Support and Setup
Progent’s certified consultants provide small and medium size companies enterprise-level consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager is Microsoft's new name for the update management platform previously known as SMS Server. System Center Configuration Manager offers a variety of enhancements to Systems Management Server such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s Microsoft certified engineers can show you how to use SMS Server or Configuration Manager 2007 effectively for streamlined OS and application software installation, security patch control, application tracking, and software license reconciliation. Progent's consultants can also assist you to migrate smoothly from SMS Server to System Center Configuration Manager 2007.
On-site Support Technology Consulting
Phone Support Technical Support
For mid-size businesses looking for network support, Progent can deliver a variety of options including local service, remote support, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staff augmentation, site relocation services, software programming, and expert consulting. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent provides expert in-person help for fixing network issues quickly and economically.
ASA Firewall with Firepower On-site Technical Support
CCIE Certified ASA Firewalls Remote Troubleshooting
Progent’s experienced Cisco IT security consultants offer expert PIX and ASA Firewall consulting services including architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack defense, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high availability for IT systems of any size. PIX and ASA Firewalls are based on a proven, specially designed operating system, minimizing possible OS-specific security holes.
Linux Services
Sun Solaris Consulting Services
Progent's UNIX platform consulting services offer small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single source to show you how to create and manage a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian GNU/Linux and Mandrake.
SQL Server 2012 AlwaysOn Remote Consulting
PowerPivot for SharePoint Online Support Services
Progent can provide the expertise of Microsoft-certified consultants and seasoned database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified security professionals to help your business to assess the likely advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.
Virtual Server Technology Consultant
Server Management Specialist
Server growth puts pressure on IT budgets and administrative resources. Server reduction via a virtual architecture promises lower total cost of ownership of hardware and faster ROI, more efficient utilization of servers, streamlined operations, enhanced network availability, and easier manageability. Common usage scenarios for virtual machines include hardware consolidation, low-cost platforms for line-of-business legacy software based on outdated operating systems, and inexpensive isolation of software development or pilot testing environments from production systems.
Helpdesk Management Services Integration Services
Network Support Help Desk Services Support Outsourcing
Progent's Computer Contact Center Outsourcing Support Services for desktop technical support are intended specifically for small organizations who require fast access to a Help Desk Call Center with professional phone support and effective escalation capability but who must operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Support Services are Helpdesk Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Prioritization, Virtual Help Desk Call Center Services, Per Minute Billing, and Help Desk Call Center Software Selection and Deployment.
Les Kent has a 35-year history of successful technology integration, corporate management, sales, and operations. He has demonstrated a knack for creating elegant information technology solutions in his roles as as a network designer, programmer, project manager, implementation consultant, and problem solver for small companies, start-ups, and global enterprises.
24/7 Offsite Workforce Network Infrastructure Specialists
On-site Technical Support Offsite Workers Infrastructure
Progent can assist small and mid-size companies to design, configure and debug the infrastructure needed to support telecommuters.
Integration Support Meraki Access Point Management
24x7 Meraki Wireless AP Online Help
Progent's Cisco-Meraki Wi-Fi access point experts can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.
Largest 64-bit Server Consultant
64-bit Migration Engineers
Progent’s Microsoft-certified consultants can help you to enhance your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and advantages of upgrading to 64-bit PC desktop processing, design an affordable upgrade process that reduces operational interruptions, and provide economical, professional online support to aid your organization to install 64-bit desktop operating systems and application programs on your existing hardware.
Microsoft SMS Server Consultant Services
Systems Management Server 2003 Online Support Services
Progent’s Microsoft experts offer small and mid-size companies enterprise-level consulting services for SMS Server and Configuration Manager 2007, Microsoft's standard tools for change and configuration automation. System Center Configuration Manager 2007 is the new title for the change management platform previously known as SMS Server. Configuration Manager 2007 provides a range of enhancements to Systems Management Server 2003 including comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent’s certified engineers can show you how to use SMS Server or System Center Configuration Manager effectively for streamlined operating system and application deployment, security patch administration, application metering, and licensing reconciliation. Progent's consultants can also assist your company to migrate efficiently from Microsoft Systems Management Server to Configuration Manager.
Online Cisco Certified CCIE Repairing
Cisco Management Small Business Network Consulting Firm
Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, update and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point expertise, Cisco IP phone consulting, and CUCM/CallManager software consulting.
Windows 10 Compatibility Testing Information Technology Manager
Microsoft Windows 10 ADK Consult
Progent's Microsoft-certified consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent's experts include ROI analysis, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud integration, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.
Technology Anti-Virus
Postini Technology
E-Mail Guard is Progent's economical antispam and virus protection solution that offers small businesses enterprise-quality defense from spam, viruses, DHA attacks, and other types of e-mail-based assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and anti-virus services that stop email assaults before they are able to breech the network firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server vendor, hardware technology, or data center location.
SQL Server 2017 Standard Support and Setup
Support SQL Server 2017 Always On
Progent's Microsoft-certified SQL Server 2017 experts can assist your business to assess the business benefits of migrating to SQL Server 2017 and can assist your organization to design and carry out a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and on budget.
Consultant Price Networking Companies
System Consulting Services Consulting Hourly Rate
Progent's pricing policy is to charge for online support and on-premises help per minute. Consequently, you are invoiced just for delivered support. Progent does not demand a higher rate for off-hours or emergency service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum charge and requires no retainer for services provided during regular business hours. Many service firms demand large minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity does away with big invoices for fast fixes so you won't be tempted to permit simple problems to stay unaddressed.
Small Office Solution Provider
Small Business Business Computer Server Companies
Progent provides the help of Microsoft and Cisco-Premier network consulting professionals to show customers affordable ways to help businesses maximize the value of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's expert consultants can assist you to improve your information system's e-mail infrastructure, security, availability, throughput, and IT management.
Full Service Outsourcing Engineer
After Hours Network Support Outsourcing Specialist
Progent is structured to provide comprehensive online support for all major technical areas associated with today’s small company IT systems and offers a variety of vital, on-demand support services such as a temporary Chief Information Officer to offer senior-level IT design and budgeting skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, best-practices project management for major projects like office moves oroperating system upgrades, connectivity experts for building and maintaining fast and robust network infrastructure, security engineers to verify data protection and compliance, disaster recovery specialists to design and document business continuity strategies, and software developers to write, enhance, or repair business application programs.
Email Guard DLP Specialists
24-Hour Email Polymorphic Virus Protection Specialists
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class protection for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
24x7 Firepower Management Center Specialists
Firepower Remote Technical Support
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally manage network environments that span local offices, data centers, private clouds and public clouds.
Technology Professional Citrix Virtualization
Citrix Server Management Consultant
Progent's Citrix-authorized engineers can assist you to understand the strategic benefits of XenServer and additional Citrix platforms, and can assist your IT organization to plan, validate, execute, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your current Citrix technology deployment and help you to enhance consolidation, performance, security and compliance, uptime, and recoverability.
network asset documentation management Services
ProSight password management system Consultancy
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Solaris Network Security Testing
Top UNIX Auditing
If your company operates a Solaris network or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a broad range of security areas such as security administration practices, security design and models, connection management systems and techniques, applications development security, business processes security, physical security, telecommunications, network and Internet security, and business continuity planning. CISM and CISSP define the fundamental competencies and worldwide standards of knowledge that information security professionals are expected to possess. These accreditations provide executive management the confidence that consultants who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to deliver effective security management and consulting services.
Microsoft Exchange Server Migration Consultant Services
Consultant Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft-certified consulting experts can help your organization to assess the benefits of Exchange 2010 for your business and can help your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 that will provide fast payback by improving your productivity, cutting the expense of equipment and service, streamlining management, and consolidating your key communications technologies.
Open Now wireless IP phone upgrades Online Consulting
wireless VoIP phones and Meraki APs Consulting
Progent's Cisco wireless VoIP phone configuration experts offer online and onsite support to help you build and administer a Cisco wireless VoIP phone solution by delivering integration services that range from debugging the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi infrastructure of a campus.
Network Administration OS X
Consult OS X Technical Support
Progent provides nationwide online help and troubleshooting services for companies who run Apple macOS and OS X networks or whose IT systems include a combination of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a variety of services including desktop assistance, upgrading to the latest edition of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote network consulting offers maximum leverage for your information technology budget by extending user productivity and limiting the time billed for network analysis and repair. Advanced remote support utilities and experienced service specialists and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your site. In most of cases your IT problems can be dealt with over the phone or through a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISA premier security specialists to assist you with the toughest system problems.
On-site Support Cisco Content Services Switch - Cisco CSS
Support Cisco DistributedDirector
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced program, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. non-stop load balancing technologies for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Award Winning Windows, UNIX, Solaris Integration Support
Windows and UNIX Services
Progent's UNIX family support services provide small businesses and software developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or leading Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Top Quality BDR and Business Continuity Solutions Online Technical Support
Urgent ProSight DPS Cloud Backup Services Online Troubleshooting
ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data.
Wireless Help and Support
Office Wireless Computer Consultant
Progent’s wireless consultants can help small businesses plan, select, test, deploy and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or exceeds wired connections. Progent offers expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless link solutions that match your company needs.
ISA 2006 Network Consultants
24 Hour Support Outsourcing ISA Server 2006
Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet applications while supporting increased productivity by making these applications available to legitimate remote users. ISA Server helps protect business applications, services, and information across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-certified ISA Server 2006 experts can show you how to design, deploy, configure, and support Internet Security and Acceleration Server 2006 on your system so your business achieves a highly functional and economical balance of protection, convenience, and performance.
Consulting Services System Center 2016 and NetApp Integration
System Center 2016 Security and Compliance IT Consultant
System Center 2016 provides important enhancements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016, Windows 10 clients; seamless integration of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team offers advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center 2016, expand or tune an existing one, migrate smoothly from an earlier release of System Center, or troubleshoot your System Center solution.
Technology Professional Cybersecurity Architecture
Emergency Cybersecurity Architecture Professionals
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant work with information security design. ISSAP consultants possess in-depth understanding of access control mechanisms and techniques, telecommunications and network protection, cryptography, needs evaluation, BCP and disaster recovery, and physical security. Progent's ISSAP-certified security experts can help your business with all phases of architecture security.
Exchange 2007 Help and Support
Consultancy Exchange 2007 Server
Progent's expert consultants can show you how to define and deploy a smooth in-place Exchange Server 2007 upgrade plan that avoids network downtime, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location upgrades, Progent has the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and consulting services include assistance with the integration of third-party enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions powered by Exchange 2007 Server.
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