ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital devices that drive your IT network. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be resolved before they can impact productivity.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Progent's ProSight Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite consulting, software development, and technical support services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless information management system.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your information protection requirements without adversely limiting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
If you have a company information system with 10 to 50 desktop users, Progent's IT outsourcing services free your company from over-reliance on single independent service provider while giving you affordable and reliable access to enterprise-class technical support. By providing network consulting service when you need it, offering advanced expertise for critical technologies, delivering value-added support such as automated network monitoring, and charging only for support you receive, Progent offers you an economical way for optimizing the productivity of your small business network. Progent is the intelligent way for small organizations to build and support a robust and secure information system and to benefit from fast access to the skilled support typically restricted to businesses who can support a large internal IT group.
Microsoft System Center 2016 Data Protection Manager provides automatic backup and simplified restore functions for Microsoft-based networks. SCDPM 2016 offers application-aware backup for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and can use Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to upgrade from an older version of DPM or from an outdated solution, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver occasional guidance to help you through technical bottlenecks or provide end-to-end project management services to help you complete your SCDPM 2016 initiative on time and on budget.
For advanced project management assistance, Progent can provide access to veteran IT professionals with years of experience in IT management, program development, and business process engineering for organizations ranging from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise customers adhere to leading practices to ensure that major projects are completed on schedule and on budget.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top customer satisfaction and enjoy the closest working relationship with Microsoft. The understanding, capabilities, and dedication needed to achieve the status of Microsoft Certified Partner benefits Progent's customers by allowing Progent to provide your business better technical solutions for your information network.
To provide cost-effective IT support for small businesses, Progent offers comprehensive IT outsourcing packages that offer small organizations quick access to network help without requiring you to recruit, train, and maintain an expensive full-time computer support staff. Progent’s IT outsourcing services give you an affordable way for building a secure and robust environment for your favorite Windows office productivity products such as Microsoft Office XP and Microsoft Office 2003.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed specifically for the legal profession. Progent offers remote guidance from NetDocuments experts who can help your law firm to plan, deploy, administer, optimize, or debug a document management system (DMS) environment based on NetDocs.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to obtain an objective assessment of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner and more secure Active Directory implementation. Both versions also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with information security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and higher availability.
Progent's remote access and smartphone synchronization specialists can assist your business to plan and configure secure access solutions for off-site desktop PCs, notebooks, and wireless handhelds so they work tightly with your IT network, enabling you to optimize the efficiency of your off-site workers.
Microsoft Office Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package featuring advanced security, seamless compatibility with additional Microsoft products, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant solution. Effective implementations of Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-certified consultants can provide the skill needed to realize all the advantages of Office Communications Server across your entire organization.
Nexus switches are designed to deliver the throughput, scale, availability, virtualization support, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch experts are available to provide online and on-premises consulting and troubleshooting services to help you to plan an optimal network architecture, set up test environments to validate your network design, install and configure Nexus switches, define and enforce appropriate policies, perform security and compliance assessments, set up proactive monitoring, consolidate network resources through virtualization, troubleshoot switching and routing issues, optimize performance, plan for expected growth, and take advantage of the advanced fault-tolerant features available for Nexus products. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent can provide onsite training customized for individuals who wish to expand their knowledge of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online classes for Mac application software.
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering with replication to deliver fast, zero data loss disaster recovery between datacenters located as far as 300km apart from each other. Progent's team of veteran network consultants can assist your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering help with tasks such as assigning disk pools and shelf IDs, arranging plexes layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a configuration replication network, and testing your MetroCluster DR solution to show adherence with information assurance standards and government mandates.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and mid-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware storage device built by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup safeguards critical business data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to help your business to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda technology.
Progent's Microsoft Certified professionals can provide expert consulting for corporate-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server 2007 rollouts or upgrades and can supply local technicians to help enterprises with deployments of Exchange Server in the or any area served by Progent's consultants.
Progent's UNIX platform consulting services provide small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, optimizing and troubleshooting SCOM environments and can provide organizations of all sizes advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or onsite troubleshooting to assist you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's Citrix-authorized engineers can assist your company to understand the strategic benefits of XenServer as well as other Citrix platforms, and can help you to design, validate, execute, troubleshoot, and maintain a XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and recoverability.
For mid-size companies looking for IT support, Progent can deliver a variety of options such as local help, on-line support, phone-based Call Center, round-the-clock support with automatic network monitoring, temporary staff augmentation, business relocation support, application programming, and professional consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent provides professional on-premises help for solving technical issues rapidly and affordably.
Colocation sites make it possible for businesses to share world-class facilities for hosting computer equipment that runs mission-critical applications and services. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation strategy such as choosing and moving to a colo site, creating network architecture, specifying hardware, on-site and remote maintenance, establishing remote network management, and education your support staff.
Progent's Check Point experts can show you how to choose and deploy Check Point Software Firewall software and hardware based on Check Point Software's security platform to offer an economical and effective security defense for your IT network. Progent can also help you configure other Check Point technologies such as Check Point ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and provide a single stop for on-going network support, maintenance, training, and consulting expertise.
Nexus switches are intended to deliver the performance, expandability, resilience, cloud readiness, capacity, data protection and manageability needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide remote and on-premises consulting and troubleshooting expertise to help your business to plan an efficient network architecture, build test environments to validate your switching solution, deploy Nexus switches, define and implement appropriate policies, run security vulnerability evaluations, set up advanced monitoring and alert systems, fully utilize network resources through virtualization technologies, analyze and repair switching and routing problems, optimize system performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities incorporated into Nexus switches. Progent's consultants can also help your business to migrate non-disruptively from legacy Nexus models or Catalyst switches to current Nexus switches.
Progent's Microsoft-certified engineers can provide low-cost online and onsite support to carry out your upgrade to Microsoft Exchange Server 2010, produce extensive documentation of your upgraded email system, educate your network support staff and end users to get them up to speed quickly on Microsoft Exchange 2010, and offer continuing administrative services and engineering support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent offers technical services for medium size businesses who have 100 to 250 network clients. The mid-size company or work group has typically been an overlooked segment of the market for network support expertise. The overhead and support access practices of major third-party service organizations make them too costly for the typical small company or small medium business (SMB), which usually relies on a modest information technology budget with which to maintain an information network whose complexity and capability are frequently similar to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 server monitoring, dramatically reduces the network support expenses of a small-medium business while offering the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a broad range of midsized business technologies. If your medium size organization or small business is searching for levels of network help appropriate by a medium size office without budgeting enterprise costs, call Progent.
Progent's Microsoft engineers offer in-depth support in deploying, managing and debugging all versions of Microsoft Project Server and can provide a broad range of affordable online consulting services following proven best practices to assist organizations of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include system design, installation and migration, setting up safe file and status sharing among onsite and remote or mobile users, network optimization, and customized webinar training classes.
Cisco's network security and remote access products for small companies represent a full line of manageable security products to help protect your local and remote information system. Cisco's VPN line includes switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that align most closely with your business objectives.
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Windows Server 2008 represents a major advance in making IT systems more secure and available, easier to virtualize and administer, higher performing, and able to offer an improved environment for web publishing. Progent can assist your company get the most from the enhancements incorporated into Microsoft Windows Server 2008 by providing certified consulting, troubleshooting, training, staffing, monitoring, and security engineering services.
Progent's Microsoft-certified consultants can provide remote or onsite expertise to help companies of all sizes to design, implement, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of SCDPM or from a different backup/recovery system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud, or hybrid environments. Progent offers as-needed support for resolving especially stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Microsoft Dynamics GP/Great Plains can help you grow and control your business more efficiently by offering easy access to strategic information and a rapid ROI. Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, handle your financials, automate financial operations, unify procedures across your business, refine inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to help you derive the full benefits of your Dynamics GP software.
Progent's Cisco-authorized IT consultants can show you how to create an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a wide array of high availability Internet network products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you utilize the latest techniques for high availability Internet connections to build a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet access.
Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and repairing System Center Operations Manager environments and offer companies of all sizes expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network fabric and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast online or on-premises technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security companies to deliver web-based control and world-class protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and blocks most unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Progent's certified SQL Server application programmers and database administrators offer remote expertise to assist businesses of all sizes to create, administer, and troubleshoot applications based on Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server consultants can provide support for any phase of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Progent’s Microsoft-certified experts offer companies of any size consulting, technical support, and development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and information. SharePoint Server offers a central location for your workers or clients to connect to, manage, share and manipulate relevant data, files, and applications and to communicate with other people. Microsoft SharePoint allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the information they’ve developed in a way that makes data convenient to locate, retrieve and apply. Progent's certified SharePoint experts can help you to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint.