Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's IT consulting clients in the Oakland/Berkeley area span a variety of industries including bio-medical, telecommunications, pharmaceutical, distribution, light manufacturing and software development companies. Popular services include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, front-to-back-end eCommerce integration, database application development, and 24x7 remote network monitoring.

Small businesses in the East Bay need depth and breadth of professional experience, but often cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: The Microsoft Certified IT Service Experts
For more than two decades, Progent's network support engineers have been the top providers of affordable Microsoft Windows support services, Cisco networking expertise and IT consulting assistance for businesses in the and Silicon Valley. Whether your company needs urgent technical help from a seasoned expert, a system consultant, or an application developer, Progent is the best choice for IT services such as e-mail and messaging consulting, network protection evaluation and enhancement, Help Desk support, custom program development, server virtualization architecture, online classes for Microsoft Office and Office 365 applications, and fault tolerant system engineering.

As a Microsoft-certified computer consultant firm, Progent offers companies in the Berkeley neighborhood world-class information technology consulting expertise as well as remote or in person troubleshooting assistance for networks powered by Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 R2 migration support to create a solid foundation for your IT system, MS Exchange 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server consulting and Exchange 2010 Server maintenance to establish an advanced email solution, MS SharePoint configuration to improve collaboration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to manage your vital information, Dynamics GP/Great Plains software training for timely financial reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 tracking the efficiency of your network. Progent can in addition provide Cisco Premier Certified network engineers to show you how to maximize and support your network infrastructure.

Additional on-premises and remote IT services offered by Progent to businesses in the city of Berkeley include project management expertise, Apple iPhone integration, Android phone and tablet integration, RIM Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi deployment, DBA and software programming services from certified SQL Server consultants, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size businesses to benefit from the same advanced IT solutions deployed by some of the industry's top enterprises. The ProSight line of network monitoring and management services addresses all key areas of modern networking including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior machine learning technology to guard endpoint devices and servers and VMs against modern malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and offers a single platform to automate the entire threat progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent can also help your company to set up and verify a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's BDR specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to diagram, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always current, captures and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that require critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so any looming issues can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the environment is virtualized, it can be ported immediately to a different hardware environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with data security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your company's ability either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that meets your company's requirements. For details, see The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide advanced remote consulting services to help companies of any size integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has over 20 years of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS Data Center as a colocation site or if your business is planning on migrating your primary or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a range of affordable services including data center relocation, equipment installation and updates, network optimization, project management, virtualization expertise, offsite network monitoring, centralized network administration, application programming, disaster recovery/business continuity solutions, data security evaluation, and the use of Progent's Test Lab. To find out more, see Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced computers and network support equipment that can be utilized online or on site to facilitate system testing, evaluations, capacity testing, forensics, disaster recovery simulation, training, and additional reasons to help Progent's clients succeed with large-scale IT initiatives. For more information, see Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock Local Service Availability
Progent offers optional around-the-clock on-line or in person network help and information technology outsourcing expertise in these cities in your area:

  • Oakland
  • Alameda
  • Berkeley
  • Emeryville
  • Richmond
  • El Cerrito
  • Piedmont
  • Albany
  • San Pablo
  • Pinole
  • Crocket
  • Hercules
  • Rodeo

If your small business is in the Oakland/Berkeley area and you require computer support, IT outsourcing, or top-level expertise from a Progent consultant, call 510-899-7400 or visit Contact Progent.



An index of content::

  • 24-7 Microsoft SQL Server Online Support Services Best SQL Server 2005 Online Support
  • 24-7 Security Penetration Testing Compliance Audit 24/7/365 Stealth Penetration Testing Cybersecurity Consultancy

  • Automated Server Inventory Support and Setup
    ProSight Server and Desktop Management Remote Troubleshooting

    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by checking the state of critical devices that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to impact your business.

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  • After Hours VPN Security Technical Support Firewall Security Cybersecurity Tech Services

  • ProSight Email Data Loss Protection Consulting Services
    Email Reputation Analysis Consulting

    Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to deliver centralized control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.

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  • At Home Workers Video Conferencing Online Technical Support Work at Home Video Conferencing IT Consultant
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  • Best Virus Protection Reseller Networking Support Microsoft Exchange Migration
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  • Microsoft Help Desk Specialists
    Online Help Desk Support

    The Helpdesk support delivery model used by Progent gives small companies an dependable alternative to dependence on independent service individuals by offering broad expertise shared by numerous engineering groups, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving even the most intractable issues, support consistency and reliability, quick follow-up enforced by veteran IT service administrators, a variety of convenient mechanisms for initiating support tasks, plus a high level of process transparency enabled by trouble ticket updates and available through a web portal.

  • CCIE Expert Certified Cisco VPN Support Services Cisco Certified VPN Remote Troubleshooting

  • Microsoft Expert System Center 2016 Service Manager Remote Troubleshooting
    System Center 2016 and NetApp Integration Online Consulting

    Small to middle size companies can now enjoy all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco Certified network support experts. With Progent's economically priced IT support programs, small businesses can select a simple Microsoft System Center Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to provide small company networks enterprise-class reliability, security, and productivity.

  • Northern California Emeryville Small Office Server Support
  • CCIE Expert Certified Small Business WAP131 Integration Services Support Outsourcing Small Business APs
  • 24 Hour East Bay Computer Network Support Group Northern California
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  • Exchange 2013 Integration Support Services
    Urgent Engineer Exchange 2013 Data Loss Prevention

    Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and introduces important new features as well as a revamped structure. These enhancements favorably impact vital areas such as manageability, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent also offers ongoing online consulting and support and management services for Exchange Server 2013.

  • CRISC Certified Risk and Information Systems Control Auditor Professional 24x7x365 CRISC Certified Risk and Information Systems Control Professional

  • Largest Signature-based Virus Protection Specialist
    Hyper-V Security Engineer

    ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack such as ransomware.

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  • Top Quality Meraki Access Point Management Information Technology Consulting
    Online Help Meraki MR20 Access Point

    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and support services to help your organization to design, install, manage, optimize, and repair Wi-Fi networks that incorporate Cisco's Meraki APs. Progent can also help you to plan and deploy hybrid networks that combine on-premises and cloud-hosted services and that deliver seamless connectivity, advanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.

  • Cisco Firesight Management Network Consulting Cisco Firepower 4000 Series Firewalls Network Consultant

  • Biggest Wireless Case Study
    Case Studies Wireless Integration

    Progent provided a wireless networking solution that enabled a school to improve efficiency and avoid the ongoing costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is intended for interfacing remote sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided better bandwidth and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.

  • Emeryville Network Documentation
  • Cisco Firesight Management Technical Consultant Remote Troubleshooting Firepower Management Center
  • Cisco IP phones Remote Support Cisco VoIP Phones and Single Number Reach Consultant Services
  • Cisco Network Management Security Consulting Firm Cisco Network Management Design Consultant
  • Cisco RADIUS Security Online Technical Support Cisco Virtual Private Network Outsourcing
  • Cisco SBCS Consult Cybersecurity Consultancies Cisco Spam Blocker
  • Cisco and Microsoft Certified Expert Berkeley Network Support Companies Computer Specialist East Bay

  • SBS Remote Technical Support
    Computer Consultants SBS 2011

    Microsoft Small Business Server is a low-cost collection of essential servers that provides the basis for a feature-rich but manageable IT network. The technical demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a network consultant with real-world experience planning and integrating cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of experience integrating business systems powered by Microsoft platforms. This experience ensures you results in deploying, managing, and repairing network environments that include the Microsoft Small Business Server suite of servers and productivity software.

  • Citrix XenMotion Consult Citrix Server Management Professionals
  • Computer Consultant Meraki Wi-Fi Access Point Meraki 802.11ac AP Migration IT Consultant
  • Computer Engineer Exchange 2019 Planning Exchange 2019 Data Loss Prevention Consultants
  • Consultant Microsoft Windows 8.1 Microsoft Windows 8.1 Migration Integration Support
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  • Consultant Services VMM 2016 Database Microsoft Certified Expert SCVMM 2016 Disaster Recovery Technical Support
  • Consultants Enterprise hybrid cloud solutions Microsoft Certified Partner Technology Professional Hybrid cloud

  • Consulting Services VMware Cross vCenter NSX
    VMware Server Consolidation Engineers

    Progent offers the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere and vCloud-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud systems. Progent can provide world-class expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.

  • Consultants Services Documentation Service Database Network Engineer
  • Consulting Group Vermont Microsoft and Cisco Certified Expert Idaho Information Technology Consulting
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  • Emergency Microsoft Azure hybrid cloud integration Consultant Services Hybrid cloud Engineer

  • Teleworker Conferencing Professionals
    Offsite Workers Video Conferencing Support and Integration

    Progent can help small and medium-size organizations to implement and troubleshoot teleconferencing applications to allow their at-home employees to interact efficiently with teammates and customers.

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  • Cisco and Microsoft Certified Consulting Google Cloud Compute Engine solutions
    24x7 Google Cloud solutions Services

    Progent can provide affordable remote and onsite consulting to help businesses to migrate any portion of their critical network infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance.

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  • SCCM 2007 Upgrade Integration Services
    Configuration Manager 2007 Support and Integration

    Progent can help your organization to maintain System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, enhance security and compliance, and increase productivity by making sure that operating systems and applications stay current, tracking licensing, and monitoring resource usage patterns so you can make informed purchasing decisions. When your organization is ready to upgrade your SCCM 2007 device management ecosystem, Progent can help you to prepare for and implement a smooth move to SCCM 2012.

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  • 24x7x365 VPN Online Technical Support
    Urgent Computer Consulting VPN

    Cisco's security and remote connection technology for small organizations provide a complete range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional consulting staff includes experienced specialists with Cisco's CCIE and Cisco Certified Network Professional certifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and additional Cisco security technologies that fit best with your business objectives.

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  • System Center Operations Manager Support Services
    Microsoft Operations Manager Remote Troubleshooting

    Progent offers a selection of network support packages for small organizations. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of System Center Operations Manager 2007, a state-of-the-art server and system management software platform that monitors the reliability, throughput, and security of your network and isolates potential troubles before they can bring down your system. With Progent's economically priced IT service packages, small businesses can select a basic co-sourcing service program based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution.

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  • Microsoft Certified Expert Windows Cluster Server 2008 Network Consultant
    Windows 2008 Cluster Specialist

    The server cluster feature set incorporated into the high-end versions of MS Windows Server 2008 has been radically redesigned to streamline the installation, configuration, and administration of clusters that offer improved levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster Validation, revamped configuration and deployment, improved cluster administration, new cluster infrastructure for maximum availability, hardened security and quorum structure, fewer failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company assess the advantages of Windows clustering, design and implement an installation, educate your IT staff to manage your cluster environment, provide continuing consulting and technical help services, and create and test a workplace recovery plan.

  • Exchange Server 2007 Setup and Support Services Exchange 2007 Server
  • Expert Microsoft Certified 64-bit Processing Consultancy Network Consulting 64-bit Upgrade
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  • Intune and Apple iOS Support and Help
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    Progent's Intune consultants can assist your company to assess the business value of adopting Microsoft Intune for configuring and managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent can help your company to define security policies, plan and deploy pilot environments to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, combine Intune with SCCM for single-console change management, and troubleshoot your Intune solution.

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    Progentís team of expert programmers, relational database designers, and project management consultants can assist enterprise clients to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can help clients plug expertise gaps by offering database designers and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with additional data sources such as SQL Server and Office Excel to build data-driven intranets and portal sites. Progent also can provide experience with web development technologies and can assist clients to create, enhance, troubleshoot, or port web-based applications to utilize the most current web technology.

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  • Technology Consulting Data Center
    Data Center Network Consultants

    Progentís data center support services are intended for businesses with hardware housed at Internet Data Centers or data center colo hosting facilities and requiring on-demand in-person help at the colocation facility plus remote support from Microsoft and Cisco Premier experts. Progent provides a full array of IDC and data center and co-location consulting services such as system architecture analysis, Windows and UNIX server installation and maintenance, tech support for server and communications infrastructure, design and installation of non-stop configurations, architecting and deploying layered security structures, firewall integration and support, configuring load balancing environments, and creating fault tolerant server clustering systems.

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    Progent's CCIE-certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.

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    Progent is seeking a variety of on-staff workers including solutions-driven MCSEs; network experts with Cisco CCNP or CCIE credentials; and consultants for advanced network architecture with backgrounds in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data preservation, and server virtualization. Progent is also hiring desktop support technicians, remote service specialists, and CISSP or CISA certified security consultants. We are also looking for experienced managers who can perform efficiently in Progent's high-growth, virtual office environment. Progent contracts freelance professionals who have specialized expertise and hands-on experience in crucial information technology areas outside our main service concentration. Our Experts Group includes freelance consultants who offer consulting and development services for strategic solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of non-Microsoft operating systems such as Linux, Apple OS, or Sun, or offer expert skills in areas like telecommunications, web site design, EDI, eCommerce, or dbm programming. Independent contractors certified by Progent cooperate with our full-time consultants to provide comprehensive solutions for small business networks.

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    Progent can help small and mid-size companies to plan, set up and debug the infrastructure for telecommuters.

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    Urgent Microsoft Certified Partner Best Practices Integration Consultants

    Progentís team of Microsoft and Cisco Premier experts average longer than a decade of hands-on industry experience, at the front lines of network service, performing a broad range of IT tasks for a large array of businesses. Every Progent support professional shares a refined set of individual best practices that are incorporated into company-wide leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical capability, but also a consultant with proven approaches for using computer knowledge to repair actual IT problems quickly.

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    Microsoft System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for critical applications by providing unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting group offers advanced online and onsite expertise to assist businesses of any size to design, integrate, tune, enhance and repair Operations Manager 2016 deployments. Progent can help you to move to SCOM 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent can assist small and medium-size companies to configure centralized endpoint management and monitoring solutions for maintaining endpoints used by offsite workers.

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    Progent can help you to evaluate the many subscription plans available with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to create and manage hybrid ecosystems that transparently combine on-premises and cloud resources.

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    Progentís Microsoft-certified consultants can provide companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, teams and information. Microsoft SharePoint Server provides a common spot for your employees or customers to connect to, organize, distribute and interact with relevant information, documents, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across groups and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the information theyíve developed in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist you to manage your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Office 365 is Microsoft's growing family of productivity programs and cloud services offered on a subscription basis. Office 365 applications and cloud-based services are available in an array of product bundles targeted at customers ranging from students and home offices to global enterprises. Progent can provide quick and affordable online access to consultants with expertise in Microsoft, macOS, iOS, and Google Android technology. Progent can help you to understand the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that transparently integrate on-premises and cloud-based resources.

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    Cisco has developed an extensive array of routers that includes routers built to provide the security, performance, and availability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it easy to grow as you support new users, open new offices, deploy new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS platform, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

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    Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to design, install, and manage an implementation of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that delivers the firewall security, performance and manageability that your company needs.

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    Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has delivered system integration, software development, education, and troubleshooting since the product's original release. Progent can provide advanced expertise for updating legacy Dynamics GP/Great Plains deployments. Progent can help you to design, test, and implement an efficient upgrade from a a legacy release of GP to the latest release of Dynamics GP.

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    Progent's Microsoft-certified engineers can help you design, document, implement, manage, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to verify that it supports all of the key 32-bit applications which you intend to retain as well as the latest 64-bit versions of applications you plan to run.

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    Progentís high availability network consultants offer non-stop computing support, disaster recovery services, system load balancing, high-availability interoffice access, fault-tolerant Internet interface design, non-stop data center consulting, and other high-availability operations services to show your company configure a 24x7 network for mission-critical applications. Progent has the knowledge and experience to design economical, fault-tolerant systems by deploying the expanding library of Microsoft Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-site network with a fully redundant Internet interface and intelligent system load balancing.

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    Progent's certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, create test systems and migration plans, integrate Windows Server 2008 with your network infrastructure and workload, educate your IT staff how to use enhanced management utilities, and deliver continuing consulting and troubleshooting via affordable alternatives including Helpdesk support and online technical assistance.

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    The knowledge and experience of Progent's certified Windows Server consultants, with an average of more than 11 years of work in Microsoft integration, assures you success in identifying the edition and set up of Windows 2003 Server that matches most closely with your business strategy. Progent can also assist you with planning, deploying, managing and troubleshooting powerful information technology applications based on Microsoft Windows Server 2003, and can streamline your upgrade from Windows 2000 or Microsoft Windows NT.

  • Windows 7 Training Remote Consulting Windows 7 Backup and Restore Specialists
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