Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Progent's IT consulting clients in the Oakland/Berkeley area span a variety of industries including bio-medical, telecommunications, pharmaceutical, distribution, light manufacturing and software development companies. Popular services include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, front-to-back-end eCommerce integration, database application development, and 24x7 remote network monitoring.

Small businesses in the East Bay need depth and breadth of professional experience, but often cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Your Microsoft Certified Network Service Professionals
For over two decades, Progent's network support engineers have been the top providers of budget-friendly Microsoft Windows consulting, Cisco network technology integration and advanced consulting services for companies in the and Silicon Valley. If your organization needs emergency technical help from a certified expert, a system engineer, or an application developer, Progent is the most reliable choice for IT services such as Microsoft Exchange and Outlook consulting, network security assessment and enhancement, Help Desk support, specialized program development, server virtualization consulting, live online training for Microsoft Office apps, and high availability network engineering.

As a Microsoft-qualified network consulting firm, Progent provides businesses of all sizes in the Berkeley neighborhood enterprise-class IT support expertise as well as online or on-premises technical assistance for networks powered by Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 upgrade support to build a dependable basis for your information network, MS Exchange 2019 Server integration, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting and Exchange 2010 management to provide a state-of-the-art messaging solution, Microsoft SharePoint help to facilitate teamwork, Microsoft SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to control your vital information, Dynamics GP/Great Plains software training for timely financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for 24x7 tracking the health of your network. Progent can also offer Cisco Premier consultants to show you how to optimize and maintain your connectivity infrastructure.

Additional onsite and online IT support services provided by Progent to clients in the Berkeley area include senior project management expertise, Apple iPhone and iPad integration, Google Android phone and tablet integration, RIM Blackberry support and Microsoft Windows handhelds management, wireless site surveys for Wi-Fi installation, DBA and application programming support from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix integrators, plus business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, fixed-price services intended to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions used by many of the world's top corporations. The ProSight portfolio of outsourced network management services covers all key aspects of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, detection, containment, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within one agent managed from a single console. Progent's security and virtualization experts can help your business to plan and implement a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking hardware such as routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating at peak levels by tracking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your Progent consultant so any looming problems can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure assets conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include simpler management, better compliance with data security regulations, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability either to block or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information concerning your current security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup/recovery system that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert remote consulting services to help companies of any size connect their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric systems or in hybrid network models that combine local IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent can provide a range of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure hybrid cloud design and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS Data Center as a colocation facility or if your business is considering moving your main or disaster recovery system to the QTS Sacramento Data Center, Progent offers a range of cost-effective services such as data center relocation, system deployment and updates, infrastructure improvements, comprehensive project management, virtual server configuration, remote monitoring, centralized network management, application development, disaster recovery/business continuity planning, data security assessment, and the use of the Progent Test Lab. To find out more, see Progent's onsite consulting services at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Colocation Center with a variety of dedicated servers and network equipment that can be used remotely or on premises to accommodate system testing, evaluations, capacity modeling, forensics, business continuity planning, training, and additional purposes to help Progent's customers succeed with large-scale projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock Local Support Availability
Progent offers optional around-the-clock on-line or on-site computer help and information technology outsourcing services in these locations in your region:

  • Oakland
  • Alameda
  • Berkeley
  • Emeryville
  • Richmond
  • El Cerrito
  • Piedmont
  • Albany
  • San Pablo
  • Pinole
  • Crocket
  • Hercules
  • Rodeo

If your small business is in the Oakland/Berkeley area and you are in need of computer support, information technology outsourcing, or advanced services from a certified Progent professional, call 510-899-7400 or visit Contact Progent.



An index of content::

  • 24-7 City Government Specialists City Government Cisco Consulting Services
  • 24-7 SCDPM 2012 Upgrade Help and Support SCDPM 2012 Troubleshooting Support

  • System Center Operations Manager Computer Consultant
    Remote Monitoring and Reporting Consultants

    Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are vital to maintaining the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can get a degree of network stability that was previously limited to large enterprises. Progent offers several Remote Monitoring and Management (RMM) options available as economical services created to assist you to identify and resolve a an array of network issues before they get big enough to disrupt productivity.

  • Northern California Berkeley Technology Providers
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  • 24-Hour Internet Security and Acceleration Server On-site Support ISA Server Computer Consulting

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    Microsoft Azure enterprise hybrid cloud solutions Consult

    Progent can assist businesses of any size to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower equipment expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to set up cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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  • Consultancy HP Lights-Out 100c Remote Management Card
    Remote Server Management Engineers

    Remote server management cards offer network administrators full control over a server without the need for a personal visit. Through these management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can assist you to design, implement, and support a high-availability business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical support. Progent is familiar with a number of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.

  • Apple macOS and OS X Support Outsourcing IT Services Apple Mac

  • Risk Monitoring Technical Support Services
    IT Consulting CRISC Risk Identification

    Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified professionals can also show you how to build an affordable, zero-downtime network solution that addresses availability issues covering a broad array of network technologies and processes.

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  • Biggest Relocation Consult Software Consultant Branch Office
  • Biggest SQL Server 2014 Delayed Durability Configuration SQL Server 2014 Monitoring Online Support
  • BlackBerry BES Server Express Consultant Services 24x7 Engineers BlackBerry BES Express
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  • Job Eliminating Earthquake Risk
    Integrated Voice Communications Consulting Career

    Progent's work environment will make you a better consultant by improving your information technology skills and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the top consulting experts for you to work with, providing a state-of-the-art network and communications infrastructure, using proprietary application tools to deliver the maximum quality of support, and by streamlining proven operational models for attracting and maintaining customers.

  • BlackBerry BPS Engineer Remote Support Services BlackBerry Exchange

  • Microsoft Expert Dynamics GP Software Network Consultant
    IT Consulting Microsoft Financial Software

    Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP so that you preserve your information, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business interruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to create specialized business software and eCommerce solutions that work transparently with Dynamics GP 2010/Great Plains 2010.

  • BlackBerry Enterprise Server IT Consultants Blackberry Specialist

  • Open Now Linux Network Monitoring Information Technology Consulting
    Support and Help Linux Network Monitoring

    Nagios and MRTG are powerful, free monitoring utilities that operate under Linux and can be used to monitor UNIX networks, Microsoft Windows networks, or multi-platform situations in which the Linux OS and MS Windows coexist. The Nagios monitor allows system managers to monitor network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network devices such as processors, routers, and switches. Progent's network integration experts can assist you to utilize both these tools to tune and repair your network.

  • Branch Office System Consulting Services Sarbane Oxley Compliance Services
  • Building-to-building Wireless Setup and Support WiFi Technology Consulting Services
  • Cisco 520 Secure Router Services Professional Cisco SBCS

  • Apple Mac and Windows coexistence Outsourcing
    MacOS and Windows Professional

    Progent's support experts in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing efficient co-existence among a variety of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's experience in Windows and Apple consulting makes it possible to provide world class assistance to businesses that depend on these technologies to maintain their competitive edge. Progent can also help your business to interface Apple's iPhones and iPads with your Windows network.

  • Cisco Certified CCIE Specialists 24x7 Cisco Architecture Recovery Services
  • Cisco Certified wireless VoIP phone integration Technical Support wireless VoIP phones and Meraki APs Help and Support
  • Cisco Continuous Data Protection Engineers Cisco 520 Secure Router Professional
  • Cisco VoIP Phones and Jabber Professional VoIP Phones Support Services
  • Colocation Consultant Co-Location Technical Consultant
  • Comprehensive Event Management Support Outsourcing System Center Operations Manager Computer Consulting
  • Computer Consultants Small Business Emergency Small Office Online Technical Support
  • Computer Consulting Aironet 1600 Access Point Remote Consulting Cisco Mobility Express

  • Security Inventory Consultant Services
    Internal Network Security Inventory Engineers

    Progent has put together two low-cost service packages intended to allow small businesses to receive an objective network security evaluation from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive examination of your IT infrastructure from outside your company firewall to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer executes a system scan from an authorized machine within your firewall to determine the risk to inside attacks. The two security inventory services are configured and run from a protected remote location.

  • Computer Consulting System Center 2007 24x7 SCOM 2012 Management Packs Troubleshooting
  • Computer Engineer ProSight Data Protection Services BDR Solutions Cloud Backup Security and Compliance Network Consulting

  • Biggest SQL Server 2008 Support and Help
    Microsoft SQL Server 2008 Support Services

    Progent's Microsoft-Certified SQL Server consultants offer a range of support services to assist small and midsize businesses to design, deploy, manage, and troubleshoot Microsoft SQL Server 2008 systems in order to realize the maximum business advantage from Microsoft's state-of-the-art database management platform. Also, Progent can provide consulting expertise for network architecture, enterprise-wide security, and application programming to optimize the business benefit of your SQL Server 2008 network.

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  • Cisco CCIE Online Small Business IT Outsourcing Group
    Top Quality Cisco Remote Access Network Specialist

    Progent's Cisco CCIE network infrastructure experts can help your business to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco VoIP phone consulting, and CUCM/CallManager software support.

  • Consultancy Azure Hybrid integration Design Firm Microsoft Azure cloud integration
  • Consultants Knowledge Transfer Knowledge Transfer Computer Consulting
  • Consulting CISSP Certified Cybersecurity Architect Emergency CISSP Certified Information Security Officer Technology Professional
  • Consulting for Service Firms Support Outsourcing Network Consultants Consulting for IT Service Firms
  • Database Application Development Consultants Database Application Development Professional
  • Desktop Technology Software Consultant IT Consulting Company Microsoft and Apple Mac Desktop
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  • Emergency Setup and Support Meraki MR30H Access Point Support Outsourcing Meraki Access Point Security
  • Emeryville Top Telecommuting Job Microsoft MCDST Consulting MCSA MCDBA MCIPT Consultant Telecommute Job Berkeley California

  • Telecommuter VoIP Remote Support Services
    Work at Home IP Voice On-site Support

    Progent can help small and medium-size companies to configure VoIP technology to give their telecommuters the benefit of transparent extensions of the company phone network.

  • Engineer Security Management 24-Hour Security Management Specialist
  • Enterprise Project Management Consultant Services Emergency Engineers Project Pilots
  • External Security Inventory Professionals Top Ranked External Security Inventory Consulting Services

  • Microsoft Exchange Engineer
    Microsoft Exchange 2000 Remote Technical Support

    Progent is among the most qualified IT consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small companies receive all the benefits of Exchange 2000 for typical situations including updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.

  • Firewall Security Cybersecurity Team Network Consultant Firewall Security
  • Hybrid Office 365 integration Online Support Hybrid Office 365 integration Configuration
  • Hybrid Office 365 solutions Remote Support After Hours Office 365 Exchange migration Technology Consulting
  • IPsec VPN Firewall Configure Intrusion Protection Systems Protecting
  • ISA Server Consulting ISA 2004 Firewall Technical Consultant
  • IT Outsourcing and Co-sourcing Article After Hours IT Co-sourcing Whitepaper
  • IT Services iPhone iPhone 5 Engineer
  • Immediate Server Management Consultants Troubleshooting Server Virtualization
  • Jabber Migration Remote Consulting Jabber and Webex Engineer

  • 3900 Router Consulting
    ISR Routers Information Technology Consulting

    Cisco has developed a full product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by organizations from branch offices to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your network and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 2500 and 2700 Routers.

  • Linux Consultants Linux Integration Services
  • Network Support Consulting Emeryville California
  • Linux RedHat Remote Consultant Services Engineers Linux RedHat Remote
  • Live Online Office 365 Training Networking Consultancy Services Online Microsoft Office 365 Training Professional
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  • Email Scoring Thresholds Technology Professional
    Email Reputation Analysis Consultants

    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter.

  • Macola Programming Firms Design and Installation Microsoft Dynamics AX
  • Piedmont Computer Network Consultant California
  • Meraki AP Management Computer Consulting Computer Consultant Meraki MR32 Access Point
  • Northern California Tech Consultant Hercules
  • Meraki MR66 Access Point Consultant Services Consultant Meraki MR66 Access Point
  • Microsoft Certified Expert Company-wide Standards for Best Practices Service Provider Best Practices Consulting Services Company
  • Microsoft Exchange Server 2016 Upgrade Planning Technical Support Microsoft Exchange 2016 Upgrade Planning Configuration
  • Microsoft Exchange Server Migration Technology Professional Exchange Upgrade Professionals
  • Microsoft Experts IT Services SCCM 2012 Reporting Urgent Configuration Manager 2012 Consultants
  • Alameda installation and Administration California
  • Microsoft Information Technology Outsourcing Group Microsoft Office System Software Consulting
  • Microsoft Office XP Outsourcing Services Microsoft Office 2000 Manage
  • Microsoft Small Business Server Consultant Services Small Business Server 2011 Online Troubleshooting
  • Technical Consultants Emeryville California
  • Network Consulting Service Oakland Integration Group Oakland
  • Oakland Computer Network Consultant Northern California
  • Network Specialist Emeryville San Pablo Technical Support Companies
  • Networking Company Small Office Small Office Small Office IT Outsourcing
  • Nexus Switch Upgrade Remote Troubleshooting Remote Support Nexus Switch EIGRP
  • Offsite Managed Backup Service Consulting Remote Data Backup and Restore Service Consult
  • Offsite Managed Data Backup/Recovery Services Technology Consulting Open Now Cloud Backup Security and Compliance Remote Technical Support
  • On-site Support Great Plains Open Now Dynamics GP Technical Consultant
  • Online Help SQL Server 2016 and Windows Server 2012 R2 Troubleshooting SQL Server 2016 and VMWare

  • Cisco CUBE and SIP Online Technical Support
    Cisco CUBE Integration Support

    Progent's Cisco-certified SIP integration consultants can assist you to design, deploy, maintain, debug and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-connected SIP trunks and offer cost-effective online or onsite support to help you to migrate smoothly to an advanced communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications consultants can help you to establish connections between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

  • Online Office 365 Excel Training Technical Support Organization Online Office PowerPoint Training Professional
  • Online Support Services Call Center Services Desktop Help Desk Outsourcing Services On-site Support
  • Outsourcing IT NetBSD BSD Server Help
  • Alameda Outsourcing Technology California
  • Piedmont Consulting Services Firm Emeryville Network Consulting Firms
  • Power BI Coder Power BI Connectors Contract Programming

  • MySQL DBA Professionals
    Oracle database administration Specialist

    Progent can provide affordable online access to an Oracle MySQL administrator or software programmer and can assist businesses of any size to integrate and support MySQL within a robust IT infrastructure that offers advanced performance, expandability, and security. Progent also has experience assisting companies migrate applications from an Oracle environment to MySQL.

  • ProSight Data Protection Services BDR Solutions Computer Consulting ProSight DPS Hybrid Cloud Backup Services Integration
  • ProSight ESP Behavior-based Antivirus Consulting ProSight ESP Ransomware Protection Services
  • Support Consultant East Bay California
  • ProSight Email Encryption Technology Professional Email White Lists Consultant Services
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  • Remote Data Backup and Restore Service Professionals Consulting Remote Data Backup and Restore Service
  • Remote Help Desk Remote Troubleshooting Berkeley Server Help Small Business Network Emeryville
  • Remote Troubleshooting Windows SBS Microsoft SBS 2008 Consultant Services
  • Reseller Program for Computer Consulting Onsite Technical Support Reseller Program for IT Services Support and Setup

  • Mac Phone-based Professional
    Services macOS Technical Support

    Progent offers national online help and consulting services for businesses that operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the latest version of macOS from earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent can also help your business with iPhone and iPad support, or moving to Apple's iCloud. Remote technical support provides optimum return for your IT dollar by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated online access tools and skilled technicians and consultants combine to enable Progent to handle most network problems without squandering time and expense by traveling to your site. In most of situations your IT problems can be remediated over the phone or through a mix of phone support and remote access. Progent can offer the services of Cisco CCIE infrastructure experts and CISA certified security specialists to assist you with the most difficult network problems.

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    When performing consulting projects for corporate clients, Progent uses a phased methodology driven by specified milestones so as to achieve financial, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management procedures derived from the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All facets are documented to provide a detailed summary of technical services delivered and to assist in downstream system maintenance.

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    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    If you are a network consultant with technical support expertise, teaming with Progent and helping Progent's customers will expand your abilities via interaction with Progent's staff of motivated, high-output consulting experts. Progent's focus on offering IT expertise and technical support to small businesses will offer you the chance to consult closely with business leaders and contribute significantly to the success of exciting organizations. In addition, Our virtual office network provides state-of-the-art tools for off-site support and wireless access to allow you to come up with speedy solutions when you troubleshoot business-critical problems.

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    Progent offers nationwide online technical support and troubleshooting services for businesses that operate Apple Mac networks or whose IT systems include a mix of Apple macOS and Mac OS X with Microsoft Windows products. Progent's consultants can provide macOS and Mac OS X clients a variety of services such as desktop support, upgrading to the current version of OS X from other earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and iPad synchronization and troubleshooting, or migrating to iCloud services. Remote technical support provides optimum return for your IT dollar by protecting client productivity and shortening the hours charged for computer analysis and repair. Sophisticated remote support utilities and skilled technicians and consultants allow Progent to solve the majority of IT issues without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of phone support and online access. Progent can put you in touch with Cisco CCIE network engineers and CISSP and ISSAP premier security professionals to help you with the toughest network issues.

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