California Central Valley
Citrus Heights, Fair Oaks, Roseville:

Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Citrus Heights area include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Citrus Heights, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Citrus Heights, Progent can act as a seamless extension of corporate IT management.

Progent: Your Microsoft Certified Information Technology Service Professionals
For more than two decades, Progent's network support experts have been the top providers of low-cost Microsoft support services, Cisco network integration and IT consulting assistance for businesses in the and the California Central Valley. If your organization needs emergency technical help from a certified expert, a network engineer, or an application programmer, Progent is the most reliable choice for IT services including Microsoft Exchange and Outlook consulting, system security assessment and enhancement, Help Desk outsourcing, custom program design, virtual server consulting, live online instruction for Microsoft Office applications, and high availability network engineering.

As a Microsoft-certified network consulting firm, Progent offers businesses of all sizes in Citrus Heights enterprise-class information technology support expertise as well as remote or in person technical assistance for networks powered by Microsoft Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 upgrade help to create a dependable basis for your IT system, Microsoft Exchange 2019 Server deployment, Microsoft Exchange Server 2016 migration, Exchange 2013 Server integration and Exchange 2010 support to provide an advanced messaging environment, SharePoint help to improve information sharing, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to control your key information, Microsoft Dynamics GP software training for timely management information, and Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for 24x7 tracking the reliability of your network. Progent can also offer Cisco Premier engineers to show you how to maximize and maintain your connectivity infrastructure.

Other onsite and remote IT consulting available from Progent to clients in the Citrus Heights vicinity include senior project management consulting, iPhone integration and management, Google Android smartphone integration and management, Blackberry troubleshooting and Microsoft Windows handhelds management, wireless site surveys for Wi-Fi deployment, DBA and software programming services from certified SQL Server consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price managed services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology deployed by many of the world's top enterprises. The ProSight line of outsourced network management services addresses all critical facets of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure monitoring and management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services offer small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows rapid recovery of vital data, apps and virtual machines that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, optimize and debug their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating tedious network management processes, WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT personnel and your Progent consultant so that all looming issues can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's preparedness either to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information about your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration
Progent can provide advanced remote consulting to help companies of all sizes connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that combine local resources along with public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of background providing high-level consulting services online, and Progent can help you complete your cloud integration initiatives on schedule and affordably.

On-premises Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS Sacramento Data Center as a colocation facility or if your business is considering migrating your main or disaster recovery system to the QTS Data Center, Progent can provide a range of affordable services such as data center migration, equipment deployment and updates, network optimization, comprehensive project management services, virtual server configuration, offsite monitoring, centralized network administration, software development, disaster recovery/business continuity planning and testing, security assessment, and the support of the Progent Test Lab. To find out more, refer to Progent's onsite consulting support services at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a variety of dedicated computers and network infrastructure that can be used remotely or on premises to facilitate piloting, assessments, performance modeling, repair, business continuity simulation, education, and other reasons to help Progent's customers succeed with major IT initiatives. For more information, see Progent's Test Lab at the QTS Data Center.

Round-the-clock On-site Service Availability
Progent offers optional around-the-clock on-line or on-site network support and IT outsourcing expertise in these locations in your region:

• Citrus Heights
• Roseville
• Folsom
• Rocklin
• Auburn
• Fair Oaks

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical help, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 916-910-1200 or visit Contact Progent.

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