California Central Valley
Citrus Heights, Rocklin, Auburn:

Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Citrus Heights area include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Citrus Heights, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Citrus Heights, Progent can act as a seamless extension of corporate IT management.

Progent: The Microsoft and Cisco Certified IT Service Experts
For more than 20 years, Progent's network service engineers have been the premiere source of low-cost Microsoft consulting, Cisco network technology expertise and advanced consulting assistance for companies in the and the California Central Valley. If your company requires emergency network help from a seasoned expert, a system engineer, or a software programmer, Progent is the best choice for IT support services including e-mail and messaging migration and support, system security testing and enhancement, Help Desk support, specialized program development, virtualization consulting, online instruction for Microsoft Office apps, and fault tolerant system design.

As a Microsoft-authorized computer consulting company, Progent offers businesses of all sizes in the Citrus Heights neighborhood enterprise-class information technology consulting expertise plus online or on-premises troubleshooting help for environments based on Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 upgrade support to build a dependable basis for your information network, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration and Exchange 2010 maintenance to provide an advanced email environment, SharePoint management to improve information sharing, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to harness your vital corporate data, Microsoft Dynamics GP software customization for accurate financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for automatically monitoring the efficiency of your information system. Progent can also provide Cisco Certified consultants to help you optimize and maintain your connectivity infrastructure.

Additional onsite and remote information technology consulting services provided by Progent to businesses in the Citrus Heights neighborhood include project management expertise, Apple iPhone integration and management, Android smartphone integration, RIM Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, DBA and software programming support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, fixed-price services intended to allow small and mid-size businesses to benefit from the same advanced technology used by some of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all key facets of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
  Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, device management, and web filtering via leading-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your organization's unique requirements and that helps you demonstrate compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help you to install and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup activities and enables fast restoration of critical data, applications and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to diagram, track, enhance and troubleshoot their connectivity hardware such as switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating complex network management activities, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding appliances that need important updates, or isolating performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Since the environment is virtualized, it can be moved immediately to a different hosting environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your company's preparedness to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery system that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report.

Cloud Integration
Progent offers expert remote consulting support to help organizations of all sizes integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid architectures that utilize on-premises IT assets along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

Onsite Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Data Center as a colocation site or if your business is planning on moving your main or disaster recovery system to the QTS Data Center, Progent can provide a range of cost-effective consulting services such as colocation migration, system deployment and upgrades, infrastructure optimization, comprehensive project management services, virtualization configuration, offsite network monitoring, automated network administration, application development, business continuity planning and testing, security assessment, and the support of Progent's Test Lab. For more details, visit Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a collection of dedicated computers and network infrastructure that can be used remotely or on site to facilitate piloting, assessments, capacity testing, repair, disaster recovery planning, education, and additional purposes to help Progent's clients successfully carry out major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 On-site Service Options
Progent offers optional around-the-clock remote or on-premises network support and IT outsourcing services in these cities in your region:

• Citrus Heights
• Roseville
• Folsom
• Rocklin
• Auburn
• Fair Oaks

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical assistance, information technology outsourcing, or advanced services from a Progent engineer, call 916-910-1200 or visit Contact Progent.

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