Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Progent's IT consulting clients in the Citrus Heights area include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Citrus Heights, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Citrus Heights, Progent can act as a seamless extension of corporate IT management.

Progent: Your Microsoft Certified IT Service Experts
For more than 20 years, Progent's computer support engineers have been the top providers of budget-friendly Microsoft Windows consulting, Cisco network technology integration and IT consulting services for companies in the and the California Central Valley. Whether your small business needs emergency technical help from a seasoned expert, a network engineer, or an application programmer, Progent is the best choice for IT support services including Microsoft Exchange and Outlook help, system security assessment and design, Help Desk support, custom program development, virtualization consulting, live online classes for Microsoft Office apps, and high availability network design.

As a Microsoft-authorized network consultant company, Progent provides companies in the Citrus Heights vicinity enterprise-class IT consulting services plus online or onsite troubleshooting support for environments based on Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 migration support to create a firm foundation for your IT system, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 upgrade support, Exchange 2013 Server consulting and Exchange 2010 management to establish a state-of-the-art email solution, MS SharePoint configuration to improve collaboration, Microsoft SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 deployment help to manage your vital corporate data, Dynamics GP software education for accurate management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for automatically tracking the health of your network. Progent can also offer Cisco Premier network engineers to help you optimize and maintain your network architecture.

Other onsite and remote IT consulting provided by Progent to clients in Citrus Heights include project management consulting, iPhone and iPad integration, Google Android phone and tablet integration, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, database management and software development support from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and medium-size organizations to utilize the same cutting-edge technology used by some of the world's leading corporations. The ProSight line of outsourced network management services covers all key aspects of information technology including email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the complete malware attack progression including blocking, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can provide world-class support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent automatically to your specified IT staff and your Progent engineering consultant so that all potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Benefits can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of network assets, quicker troubleshooting, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's ability to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that meets your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert remote consulting services to help organizations of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid network models that seamlessly combine on-premises resources as well as public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud planning and integration consulting. Progent has over two decades of experience delivering advanced consulting support remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and within your budget.

Onsite Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS Sacramento Data Center as a colocation facility or if your business is considering migrating your primary or offsite backup system to the QTS Data Center, Progent can provide a range of affordable services including colocation relocation, system deployment and updates, network improvements, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined network management, application development, disaster recovery planning, security evaluation, and the support of Progent's Test Lab. To find out more, refer to Progent's consulting support at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Data Center with a variety of advanced servers and network infrastructure able to be utilized remotely or on premises to facilitate system testing, assessments, capacity testing, repair, disaster recovery planning, training, and additional purposes to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock Local Support Options
Progent can provide optional around-the-clock on-line or on-site computer support and information technology outsourcing expertise in these cities in your region:

  • Citrus Heights
  • Roseville
  • Folsom
  • Rocklin
  • Auburn
  • Fair Oaks

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you require computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.



An index of content::

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    Progent has a long background providing a broad range of remote IT support and urgent troubleshooting services to local governments and schools throughout the United States. Progent is one of the industryís pioneers in providing expert online IT support and has delivered network solutions to clients in every state. Remote support eliminates travel costs and resolves issues more quickly than on-premises support.

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    Progent can provide small and mid-size companies supplemental or comprehensive Help Desk support for a remote workforce.

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    Progent's certified SQL Server 2017 experts can assist you to design and carry out a cost-effective migration from your current SQL Server databases and applications to SQL Server 2017.

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    If you are producing UNIX-based software in an environment that includes Windows-based processors, PCs, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the continual hassle of maintaining your company information system. By using automated network monitoring and by delivering online and in-person support as your company needs it, Progent represents an economical alternative for maintaining an information network that features excellent reliability, protection, and performance. Progent's developer assistance services include full-service network support outsourcing, virtual server infrastructure, online and on-site service and repair, 24x7 monitoring services, and Helpdesk outsourcing.

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    Amazon MWS Contract Programming

    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, vendors can expand their reach, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.

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  • CISM Network Security Evaluation CISM Security Evaluation
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  • Microsoft Exchange Server 2016 Migration Planning Computer Consultant
    Remote Consulting Microsoft Exchange 2016 Migration

    Progent can assist you in any and all facets of your upgrade to Exchange Server 2016 such as planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Solaris Cybersecurity Companies

    If your company operates a Solaris environment or a mixed-platform IT environment, Progent's CISM and ISSAP-premier consultants can help your whole organization in a wide array of security areas including security management procedures, security design and strategies, connection management products and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM and CISSP stipulate the basic competencies and worldwide standards of performance that information security managers are required to master. These accreditations provide executive management the assurance that consultants who have achieved their CISM or CISSP certification have demonstrated the background and theory to offer effective security support and consulting services.

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  • 64-bit Upgrade Integration
    24x7 64-bit Upgrade Online Support Services

    Progent's Microsoft-certified consultants can help you plan, document, implement, manage, and troubleshoot a system-wide migration to 64-bit server and desktop operating systems and business applications. Progent can help you test your 64-bit infrastructure to make sure it handles all of the important 32-bit applications which you want to retain plus the latest 64-bit editions of software you wish to install.

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  • Citrix virtual desktops Consultant Services
    Top Ranked Citrix NetScaler Professionals

    For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to plan a XenDesktop solution that improves the strategic impact of your IT system; configure XenDesktop software with your physical and virtual servers, user devices, and peripherals; upgrade your existing desktop virtualization software to current versions of XenDesktop; and deliver comprehensive remote technical support. Progent can also train your IT staff to adhere to best practices to manage XenDesktop efficiently.

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  • Top SQL Server 2012 Migration Consulting
    Microsoft Denali On-site Technical Support

    Progent can provide the support of certified engineers as well as experienced database application programmers, database administrators, project management experts, Cisco-certified network engineers, business continuity planning specialists, and certified security professionals to help your business to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, design and carry out an efficient transition to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS solutions, and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012.

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  • Computer Consultant Dynamics GP/Great Plains
    Microsoft Financial Software IT Consultants

    Progent can show you how to prepare and execute a smooth move to Microsoft Dynamics GP so that you preserve your information, strengthen your security, modernize your analytics, take full advantage of Microsoft Office integration, and minimize business disruption by creating and executing a sensible migration strategy. Progent can also help train new Dynamics GP 2010 users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create specialized business applications and eCommerce solutions that work transparently with Dynamics GP.

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  • Internet Security and Acceleration Server Support and Integration
    Microsoft ISA 2004 Server Help and Support

    Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple sites, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants can help your company in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network security requirements without overly restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.

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  • Technical Support Firms Small Business
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    Progent offers businesses of any size world-class network online or onsite consulting services for information systems based on Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security expertise for companies varying in size from the small office to the worldwide enterprise.

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    24x7 Microsoft Expert Consultant Services System Center Configuration Manager

    System Center Configuration Manager automates software deployment across multiple sites, simplifies compliance settings management, inventories network assets, protects against company data leakage, provides health reporting, enables safe end-user self service, and delivers a common control mechanism for administering mixed-operating system ecosystems running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.

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    Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server platform for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting generated by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual machine to cut expenses and improve availability. Progent's Microsoft-certified consultants can assist you to design and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent can also help you to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.

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    When performing consulting projects for enterprise clients, Progent uses a structured methodology driven by specified milestones so as to meet financial, timing and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the leading practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert deployment. All facets are documented to make available a detailed summary of IT services delivered and to help in ongoing system support.

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    Progent's Microsoft-certified consulting experts can help organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and onsite assessment and upgrade support for Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud and hybrid solutions, mobile device management, teleworker connectivity, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for network management personnel and users, and post-migration consulting support.

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    Progent can give you access to programmers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your specific business requirements. Progentís Microsoft support experts provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management Software. Progent also offers expert e-Commerce consulting services for safe, corporate-wide information sharing as well as integration with CRM programs.

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    Progent's Cisco certified Wi-Fi consultants offer affordable online and on-premises support for both legacy and modern Wave 2 Aironet wireless APs and Progent can help you to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.

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    Progent offers economical online access to engineers with expertise in a broad range of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent offers expertise for all major data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can help you to implement, enhance, or troubleshoot backup systems for a variety of topologies such as on-premises, remote, cloud-based, or a mix.

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    Progent can provide fast and affordable online access to an authorized Oracle database administration expert or an Oracle application programmer. Progent can provide comprehensive DBA services for any version of Oracle including 10g and 11g and can also help plan, create, enhance, or fix Oracle database applications written with SQL and PL/SQL. Progent also offers support for Data Guard replication technologies and Oracle Recovery Manager.

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    Progent's team of application experts can provide in-depth consulting, custom programming, deployment help, and webinar training for leading business applications covering key areas including ERP, financials, business reporting, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting services online, Progent can assist clients anywhere in the U.S. to avoid the lost productivity and expense related to travel and on-site activity without sacrificing the high quality of consulting services.

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    Progentís Microsoft certified experts provide small and mid-size businesses world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to install critical software quickly and reliably to specified users, lower product costs and stay compliant by determining usage profiles, enhance Windows security by improving your knowledge of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or geography, and lower operational costs by fully exploiting the management capabilities incorporated into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including software and hardware inventory.

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    Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small service organizations who provide minimal documentation or details of services done, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has use of the service reports transmitted by each staff member to every customer. The practice of detailing and archiving support activity results in more efficient support and eliminates a slew of common problems such as when a support customer is virtually held captive to a consultant who wonít release vital service information.

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    Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX Series firewalls to help you with management and troubleshooting and Progent can in addition help you determine whether to adopt the latest firewall technology from Cisco. Progent's Cisco technology experts can help you design and carry out an efficient upgrade to Cisco ASA 5500-X firewalls following leading practices.

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    System Center 2016 delivers important improvements for managing hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help your business to design and configure a new implementation of System Center 2016, expand or tune your current one, migrate efficiently from a previous release of System Center, or debug your System Center solution.

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    Progent provide businesses of all sizes world-class IT online or on-premises consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also offer security consulting for businesses ranging from the small office to the worldwide enterprise.

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    Progent can assist your business in any and all facets of your migration to Exchange 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

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    Fortinet FortiGate next-generation firewalls are industry leaders in offering top performance for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet firewalls to protect your IT assets at the network edge, within the data center, at branches, and at the cloud edge.

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    Progent's ProSight Email Guard uses the services and infrastructure of top data security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter.

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    Remote continuous monitoring, automated alarms, and actionable reports are crucial to maintaining the proper operation of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of all sizes can afford a degree of protection that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management solutions available as economical service packages created to help you to detect and resolve a an array of network issues before they get big enough to disrupt productivity.

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    If you have a company network with 10 to 50 network users, Progent's computer outsourcing services save your company from over-reliance on single independent service provider while giving you cost-effective and dependable access to enterprise-class network expertise. By delivering IT consulting service when you need it, offering specialized knowledge for key applications, offering value-added services such as automated network monitoring, and charging only for support you use, Progent gives you an affordable way for optimizing the business value of your small office information system. Progent is the smart way for small organizations to build and maintain a reliable and safe IT system and to have fast access to the skilled help ordinarily available only to enterprises who are able to afford a large in-house IT group.

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    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting SCOM solutions and offer companies of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to remediate critical issues uncovered by System Center 2012 Operations Manager.

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    Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar office productivity applications. Progent's Apple-certified Mac consultants can help you set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who use Microsoft Windows. Progent's consultants have expertise with both Apple Macintosh and Windows technology and can provide service for networks that mix Apple Macintosh with Windows systems with complete resource sharing, or environments which carefully restrict sharing between Mac and Windows systems.

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    Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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    Progent has put together two ultra-affordable service bundles designed to enable small businesses to receive an independent security assessment from a premier security consultant. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your IT infrastructure from outside your company firewall to uncover possible risks in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from an authorized computer inside your firewall to evaluate the risk to inside attacks. The two security inventory packages are set up and executed from a secured external location.

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    Progent's Cisco CCIE-certified networking consultants have extensive experience helping Internet Service Providers to design, deploy, administer, tune, and debug high-availability, extensible connectivity environments appropriate for public networks.

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    Progent provides national remote phone support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's experts offer Apple macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the current edition of OS X from legacy editions of Apple macOS and Mac OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad integration and management, or moving to Apple's iCloud. Online technical support provides maximum leverage for your information technology dollar by extending client efficiency and shortening the hours charged for network analysis and repair. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of situations your network issues can be dealt with over the phone or via a mix of telephone support and online access. Progent can offer the services of Cisco CCIE network experts and CISSP and ISSAP certified security specialists to assist you with the toughest system issues.

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    Progent can help small and medium-size companies to configure collaboration applications to enable their teleworkers to engage in positive interaction with fellow workers and clients.

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    Microsoft Windows Server Update Services enables IT administrators to install and track the latest Microsoft patches and security releases to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, network support personnel can completely and easily manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, configuring client's workstations, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.

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