Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
Progent's IT consulting clients in Contra Costa County include software
developers, high-tech design firms, Internet technology companies,
integrated circuit manufacturing support businesses, and back-office
support divisions of global companies. Businesses in Contra Costa
County require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this fiercely competitive environment, many businesses are trying
to deal with budget and staff reductions without compromising their IT
system. Progent offers professional, affordable turnkey outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: The Microsoft and Cisco Certified IT Consulting Professionals
For over 20 years, Progent's network service experts have been the top source of economical Microsoft consulting, Cisco network technology integration and IT consulting assistance for companies in the and Silicon Valley. Whether your organization requires emergency technical support from a certified expert, a network consultant, or an application developer, Progent is the best source for computer support services such as e-mail and messaging help,
system security assessment and enhancement,
custom program development,
virtual server consulting,
online instruction for Microsoft Office and Office 365 applications, and
high availability network solutions.
As a Microsoft-authorized network consultant company, Progent provides businesses in the Concord neighborhood world-class IT support expertise plus online or onsite technical assistance for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 upgrade support to build a firm foundation for your IT network, Microsoft Exchange 2019 Server integration, Microsoft Exchange 2016 Server migration, Exchange Server 2013 consulting and Microsoft Exchange 2010 Server management to establish a state-of-the-art messaging solution,
Microsoft SharePoint assistance to facilitate teamwork, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 consulting to control your key information,
Dynamics GP software programming for accurate financial reporting, and
System Center 2012 Operations Manager expertise and SCOM 2016 consulting for proactively monitoring the efficiency of your network.
Progent can also offer Cisco Premier network consultants to show you how to maximize and support your connectivity infrastructure.
Other on-premises and remote IT support provided by Progent to clients in the Concord area include senior project management expertise, Apple iPhone integration, Android smartphone integration, Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, database management and software development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.
Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to enable small and mid-size businesses to benefit from the same advanced IT solutions used by many of the industry's top corporations. The ProSight series of outsourced network management services covers all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior analysis tools to defend endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist you to design and implement a ProSight ESP environment that meets your company's unique needs and that helps you prove compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or corrupted as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading information security vendors to provide centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends within your corporate firewall. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT staff and your Progent engineering consultant so all potential problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to 50% of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The interview is designed to evaluate your organization's ability either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient security and backup environment that meets your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.
Progent can provide expert remote consulting to help businesses of any size integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to design and administer cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that combine physical IT assets along with cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services such as Office 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
On-premises Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is considering moving your primary or disaster recovery equipment to the QTS Data Center, Progent offers a range of affordable services such as colocation relocation, equipment deployment and upgrades, infrastructure optimization, project management, virtualization expertise, remote network monitoring, centralized system administration, application development, disaster recovery planning and testing, data security evaluation, and the support of the Progent Test Lab. To find out more, visit Progent's consulting support at the QTS Colocation Center.
Progent's Test Lab is a lab at the QTS Data Center with a variety of dedicated computers and network equipment able to be used online or on site to facilitate system testing, assessments, capacity testing, forensics, disaster recovery simulation, training, and additional purposes to help Progent's customers successfully carry out major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Colocation Center.
24x7 In Person Support Availability
Progent can provide optional around-the-clock remote or on-site network help and IT outsourcing expertise in these cities in your area:
- Walnut Creek
- Pleasant Hill
If your small business is in Contra Costa County
and you are looking for computer help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified engineer,
call 925-362-2400 or visit Contact Progent.