Silicon Valley
Fremont, Milpitas:

Onsite Service Available in Fremont, Newark, Milpitas

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Your Microsoft Certified Information Technology Consulting Experts
For over two decades, Progent's network service experts have been the premiere source of low-cost Microsoft Windows support services, Cisco network integration and IT consulting services for businesses in the and the California Central Valley. If your small business needs urgent network support from a certified expert, a network engineer, or a software programmer, Progent is your most reliable source for IT support services such as Microsoft Exchange and Outlook expertise, system security evaluation and enhancement, Helpdesk services, custom program development, server virtualization architecture, online training for Microsoft Office and Office 365 apps, and high availability system engineering.

As a Microsoft-authorized computer consulting company, Progent provides companies in the city of Fremont world-class IT consulting expertise as well as remote or in person troubleshooting help for environments powered by Microsoft Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 migration help to create a firm foundation for your IT system, MS Exchange 2019 Server planning and configuration, MS Exchange 2016 migration, Exchange 2013 consulting and Microsoft Exchange 2010 maintenance to establish an advanced email environment, MS SharePoint assistance to improve teamwork, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 consulting to harness your vital information, Dynamics GP/Great Plains software education for accurate management information, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically tracking the efficiency of your network. Progent can in addition provide Cisco Premier engineers to help you optimize and maintain your network architecture.

Other on-premises and online IT support offered by Progent to businesses in Fremont include senior project management expertise, Apple iPhone and iPad integration, Android smartphone and tablet integration, Blackberry support and Windows smart phone and tablet management, wireless site surveys for Wi-Fi installation, DBA and software development support from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to allow small and mid-size businesses to benefit from the same cutting-edge technology deployed by some of the world's top corporations. The ProSight suite of network monitoring and management services addresses all key aspects of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also help your company to install and verify a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a further level of inspection for inbound email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to diagram, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of almost all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating appliances that need important software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management personnel and your Progent consultant so all potential issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The interview is intended to help evaluate your company's ability to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy an efficient security and backup environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Cloud Integration
Progent offers expert online consulting services to help businesses of any size connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that utilize physical IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent can provide a variety of cloud integration support services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Data Center as a colocation facility or if your business is planning on moving your primary or offsite backup equipment to the QTS Data Center, Progent offers a range of cost-effective services such as colocation relocation, equipment deployment and upgrades, network optimization, project management services, virtualization configuration, remote monitoring, streamlined network administration, software programming, disaster recovery planning, data security evaluation, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support services at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network support equipment able to be utilized remotely or on premises to accommodate piloting, assessments, capacity modeling, forensics, business continuity simulation, training, and other reasons to help Progent's customers successfully carry out major projects. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 On-site Service Availability
Progent offers optional 24x7 remote or in person computer help and IT outsourcing services in these cities in your region:

• Fremont
• Newark
• Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you require computer assistance, IT outsourcing, or high-level services from a Progent consultant, call 510-933-0400 or visit Contact Progent.

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