Onsite Service Available in Fremont, Newark, Milpitas

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Your Microsoft and Cisco Certified Network Consulting Experts
For over 20 years, Progent's computer service engineers have been the premiere providers of low-cost Microsoft consulting, Cisco network technology expertise and IT consulting services for companies in the and the California Central Valley. If your organization requires emergency technical support from a certified professional, a system engineer, or an application developer, Progent is the most reliable source for IT services such as e-mail and messaging consulting, network protection evaluation and design, Helpdesk outsourcing, custom program design, virtualization help, live online training for Microsoft Office and Office 365 apps, and fault tolerant network design.

As a Microsoft-certified network consulting firm, Progent provides companies in the Fremont neighborhood enterprise-class IT support expertise as well as remote or in person technical support for environments powered by Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 upgrade support to create a dependable basis for your information system, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration and Exchange 2010 maintenance to establish an advanced email solution, SharePoint management to improve information sharing, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to harness your key corporate data, Dynamics GP software training for timely financial reporting, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for proactively tracking the efficiency of your information system. Progent can in addition provide Cisco Certified consultants to show you how to maximize and support your network architecture.

Additional on-premises and remote IT support services offered by Progent to businesses in Fremont include senior project management expertise, iPhone and iPad integration, Android phone integration and management, Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, DBA and application development support from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization design and support from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate managed services intended to allow small and mid-size businesses to utilize the same advanced IT solutions used by many of the world's top corporations. Progent's ProSight suite of network monitoring and management services addresses all key aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and provides a unified platform to manage the entire malware attack lifecycle including blocking, identification, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you prove compliance with legal and industry data security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized control and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway device provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their networking appliances such as routers, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your assigned Progent engineering consultant so all potential problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a cleaner Active Directory (AD) environment. Both also include one year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to assess your company's ability either to stop or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent can provide expert remote support services to help companies of any size integrate their information networks with popular public clouds including Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine physical resources as well as public clouds. To assist you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of background delivering advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

Onsite Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation site or if you are considering moving your main or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a range of affordable services that include colocation migration, equipment installation and upgrades, infrastructure improvements, project management services, virtual server configuration, remote monitoring, automated system management, software development, business continuity planning, data security assessment, and the use of Progent's Test Lab. For more details, refer to Progent's onsite consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network support infrastructure that can be used online or on site to accommodate system testing, evaluations, capacity modeling, forensics, business continuity planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives. To learn more, see Progent's Test and Training Lab at the QTS Colocation Center.

Round-the-clock On-site Service Options
Progent can provide optional around-the-clock on-line or on-premises computer support and information technology outsourcing expertise in these cities in your region:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you need computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 510-933-0400 or visit Contact Progent.