Onsite Service Available in Fremont, Newark, Milpitas

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft Certified Network Consulting Professionals
For over two decades, Progent's computer service experts have been the premiere providers of low-cost Microsoft support services, Cisco network expertise and IT consulting services for businesses in the and Silicon Valley. Whether your company requires urgent network support from a certified professional, a network engineer, or an application developer, Progent is your most reliable choice for computer support services such as email help, network security assessment and design, Help Desk services, specialized program development, virtual server help, online training for Microsoft Office and Office 365 apps, and high availability network design.

As a Microsoft-qualified computer consultant firm, Progent offers businesses in the city of Fremont enterprise-class IT consulting services as well as remote or on-premises technical assistance for environments based on Microsoft Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 upgrade support to create a dependable foundation for your IT system, Microsoft Exchange 2019 Server deployment, Microsoft Exchange 2016 upgrade support, Exchange 2013 integration and Exchange 2010 Server management to establish an advanced email environment, MS SharePoint configuration to improve collaboration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to harness your key information, Dynamics GP/Great Plains software customization for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for automatically tracking the health of your network. Progent can also provide Cisco Premier Certified network engineers to show you how to optimize and support your connectivity architecture.

Additional on-premises and online IT support services offered by Progent to businesses in the Fremont vicinity include senior project management expertise, iPhone integration, Google Android smartphone integration and management, Blackberry support and Windows smart phone and tablet management, wireless site design for Wi-Fi installation, DBA and software programming services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate services intended to enable small and medium-size businesses to benefit from the same advanced IT solutions deployed by many of the industry's leading corporations. Progent's ProSight series of network management outsourcing services covers all key areas of modern networking including email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure health monitoring, virtual server hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to manage the complete threat lifecycle including blocking, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for urgent action. Progent can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of critical files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FINRA, and PCI and, when needed, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security companies to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration of virtually all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating devices that require important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that any looming problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable Active Directory environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of IT assets, faster problem resolution, more reliable backup and recovery, and less downtime. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is designed to help assess your company's preparedness either to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup/recovery system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent offers advanced online support services to help companies of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that combine local IT assets along with public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of background providing advanced consulting services remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.

Onsite Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento Data Center as a colocation site or if your company is planning on migrating your primary or disaster recovery system to the QTS Data Center, Progent can provide a variety of affordable consulting services such as colocation relocation, equipment deployment and upgrades, network improvements, project management, virtualization configuration, offsite network monitoring, streamlined network administration, software development, disaster recovery/business continuity planning and testing, data security evaluation, and the support of Progent's Test Lab. To find out more, see Progent's onsite consulting support at the QTS Colocation Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a collection of dedicated computers and network infrastructure able to be utilized online or on site to facilitate piloting, assessments, performance testing, repair, disaster recovery planning, training, and additional reasons to help Progent's customers successfully carry out major projects. For more information, visit Progent's Test Lab at the QTS Colocation Center.

Round-the-clock In Person Service Options
Progent can provide optional 24x7 remote or in person computer help and information technology outsourcing expertise in these cities in your region:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you require technical help, IT outsourcing, or advanced services from a certified Progent engineer, call 510-933-0400 or visit Contact Progent.