Silicon Valley
Fremont, Newark, Milpitas:

Onsite Service Available in Fremont, Newark, Milpitas

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: Your Microsoft and Cisco Certified IT Consulting Experts
For more than two decades, Progent's network support engineers have been the top source of economical Microsoft Windows support services, Cisco network integration and IT consulting services for businesses in the and Silicon Valley. If your organization requires emergency technical support from a seasoned expert, a system engineer, or an application programmer, Progent is your most reliable choice for IT services such as Microsoft Exchange and Outlook consulting, network security assessment and enhancement, Help Desk services, custom program design, server virtualization architecture, live online instruction for Microsoft Office and Office 365 applications, and high availability system engineering.

As a Microsoft-qualified computer consulting firm, Progent provides businesses of all sizes in the city of Fremont world-class information technology support expertise plus online or on-premises troubleshooting support for networks based on Microsoft Windows and Cisco platforms. Practice areas provided by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 migration help to create a firm foundation for your information system, MS Exchange 2019 Server integration, MS Exchange 2016 Server upgrade support, Microsoft Exchange Server 2013 consulting and Exchange 2010 maintenance to provide a state-of-the-art messaging solution, SharePoint assistance to improve information sharing, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your vital information, Dynamics GP/Great Plains software programming for accurate financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for automatically monitoring the health of your information system. Progent can also provide Cisco Premier engineers to help you optimize and support your connectivity infrastructure.

Other on-premises and online information technology support services offered by Progent to businesses in the Fremont neighborhood include senior project management consulting, Apple iPhone integration, Android phone integration and management, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site design for Wi-Fi deployment, database management and software programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtual server expertise from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and integration, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a selection of affordable, fixed-price services intended to enable small and mid-size businesses to benefit from the same advanced technology deployed by many of the industry's top enterprises. Progent's ProSight suite of outsourced network management services covers all key areas of modern networking including email protection, security and compliance, automated backup and disaster recovery, network infrastructure management, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to manage the entire threat progression including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's unique needs and that helps you demonstrate compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and virtual machines that have become unavailable or damaged due to component breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map out, monitor, enhance and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating complex management activities, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, expanding your network, locating appliances that need important updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent engineering consultant so all looming problems can be addressed before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's preparedness to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current AV defense and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective security and backup/recovery environment that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Cloud Integration
Progent offers expert remote consulting support to help companies of any size integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid network models that utilize on-premises IT assets along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and affordably.

On-premises Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are now using the QTS Data Center as a colocation facility or if your company is considering moving your main or offsite backup system to the QTS Colocation Center, Progent offers a variety of cost-effective consulting services including data center migration, equipment deployment and upgrades, infrastructure improvements, comprehensive project management, virtual server expertise, remote monitoring, automated network management, software programming, disaster recovery/business continuity solutions, security evaluation, and the support of Progent's Test Lab. For more details, see Progent's onsite consulting support services at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a collection of advanced servers and network infrastructure that can be used online or on site to facilitate system testing, evaluations, capacity testing, repair, disaster recovery simulation, training, and other reasons to help Progent's clients succeed with major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.

24x7 Local Support Availability
Progent can provide optional around-the-clock on-line or on-premises network help and IT outsourcing expertise in these cities in your area:

• Fremont
• Newark
• Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you are in need of computer assistance, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 510-933-0400 or visit Contact Progent.