Silicon Valley
Fremont, Newark:

Onsite Service Available in Fremont, Newark, Milpitas

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft Certified IT Consulting Experts
For over two decades, Progent's computer service engineers have been the premiere providers of affordable Microsoft Windows consulting, Cisco network expertise and IT consulting assistance for businesses in the and the California Central Valley. If your organization requires emergency network support from a certified professional, a network consultant, or a software programmer, Progent is the most reliable choice for IT services including email help, network protection evaluation and enhancement, Help Desk outsourcing, specialized application design, virtualization help, online instruction for Microsoft Office and Office 365 applications, and fault tolerant system solutions.

As a Microsoft-Partner computer consultant firm, Progent provides businesses of all sizes in the Fremont area enterprise-class information technology consulting services as well as online or on-premises troubleshooting assistance for environments powered by Microsoft Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 migration support to build a firm foundation for your IT network, MS Exchange 2016 Server upgrade support, Exchange 2013 consulting and Microsoft Exchange Server 2010 management to establish an advanced email solution, SharePoint assistance to facilitate teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 deployment help to control your vital corporate data, Microsoft Dynamics GP/Great Plains software education for timely management information, and System Center 2012 Operations Manager support and SCOM 2016 consulting for automatically monitoring the reliability of your information system. Progent can in addition provide Cisco Premier consultants to show you how to maximize and support your connectivity infrastructure.

Additional onsite and remote information technology support provided by Progent to businesses in the Fremont area include senior project management consulting, Apple iPhone integration, Google Android phone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, site design for Wi-Fi installation, database management and application programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, flat-rate services designed to enable small and mid-size organizations to utilize the same advanced technology used by many of the world's top enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all critical facets of modern networking including email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your company's unique needs and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also assist you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of vital files, applications and virtual machines that have become lost or corrupted due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical data. Find out more about ProSight DPS Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security companies to deliver centralized management and world-class protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map, monitor, optimize and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, finding appliances that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can save up to 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require when you need it. Find out more details about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery expert. The interview is designed to help assess your company's ability to stop or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to deploy a cost-effective security and backup system that meets your company's needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Cloud Integration
Progent can provide expert online consulting support to help companies of all sizes connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine on-premises resources along with public cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration services that include Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration projects quickly and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Sacramento Data Center as a colocation site or if your company is considering migrating your primary or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent can provide a variety of budget-friendly services including colocation relocation, system installation and upgrades, network optimization, project management services, virtualization configuration, offsite monitoring, automated system management, application development, disaster recovery solutions, security assessment, and the support of the Progent Test Lab. For more details, see Progent's consulting services at the QTS Data Center.

Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network equipment that can be utilized online or on premises to facilitate piloting, evaluations, capacity testing, repair, business continuity planning, education, and other reasons to help Progent's customers successfully carry out major projects. For more information, see Progent's Test Lab at the QTS Colocation Center.

24x7 In Person Support Options
Progent offers optional 24x7 remote or on-premises computer support and IT outsourcing expertise in these locations in your area:

• Fremont
• Newark
• Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you need technical help, IT outsourcing, or top-level expertise from a Progent consultant, call 510-933-0400 or visit Contact Progent.

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