Onsite Service Available in Fremont, Newark, Milpitas

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Fremont area include data centers, software development companies, high-tech design services, and light manufacturers. Progent's most popular services in this area include data center system management and troubleshoting, virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, and Help Desk services.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of independent IT consultants are readily available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft Certified IT Consulting Experts
For over 20 years, Progent's network support engineers have been the top source of budget-friendly Microsoft Windows consulting, Cisco network technology integration and advanced consulting services for businesses in the and Silicon Valley. Whether your company needs emergency network help from a seasoned expert, a network consultant, or a software programmer, Progent is the most reliable source for computer services including email consulting, network protection testing and enhancement, Helpdesk outsourcing, specialized application development, server virtualization help, live online training for Microsoft Office and Office 365 applications, and high availability network engineering.

As a Microsoft-authorized network consulting firm, Progent provides businesses in the city of Fremont enterprise-class IT support services plus online or in person troubleshooting help for networks powered by Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 migration help to create a firm basis for your information system, Microsoft Exchange 2019 planning and configuration, MS Exchange 2016 migration, Microsoft Exchange 2013 Server integration and Microsoft Exchange 2010 Server maintenance to provide an advanced email solution, MS SharePoint configuration to improve collaboration, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your key information, Microsoft Dynamics GP/Great Plains software training for accurate management reporting, and System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for proactively tracking the reliability of your information system. Progent can also offer Cisco Premier Certified network engineers to help you optimize and maintain your network infrastructure.

Other onsite and online information technology support provided by Progent to businesses in the city of Fremont include senior project management consulting, iPhone integration, Android phone and tablet integration, Blackberry troubleshooting and Windows handhelds management, site design for Wi-Fi deployment, DBA and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate managed services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the industry's leading enterprises. The ProSight series of network management outsourcing services covers all critical aspects of information technology such as email content filtering, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based machine learning tools to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire malware attack progression including filtering, detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, apps and virtual machines that have become lost or corrupted due to hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map out, track, optimize and debug their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are kept current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating tedious management processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, locating appliances that require critical updates, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management technology to keep your network operating efficiently by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so any potential problems can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate as much as 50% of time wasted looking for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant benefits such as a cleaner Active Directory (AD) environment. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup/recovery system that aligns with your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert remote support to help businesses of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux systems and applications in both cloud-based systems or in hybrid architectures that combine local IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

Onsite Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation site or if your company is considering migrating your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a range of affordable consulting services such as colocation migration, equipment deployment and updates, network improvements, project management services, virtualization configuration, remote network monitoring, automated system management, software development, disaster recovery/business continuity planning and testing, data security evaluation, and the use of Progent's Test Lab. To find out more, visit Progent's onsite consulting support at the QTS Data Center.

The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated servers and network infrastructure that can be utilized remotely or on premises to accommodate system testing, assessments, capacity testing, troubleshooting, disaster recovery planning, training, and other purposes to help Progent's customers succeed with large-scale IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Colocation Center.

24x7 Local Support Availability
Progent can provide optional around-the-clock on-line or on-site computer support and information technology outsourcing expertise in these cities in your area:

  • Fremont
  • Newark
  • Milpitas

If your small business is in Fremont or anywhere in the California Silicon Valley area and you are looking for computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 510-933-0400 or visit Contact Progent.

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    Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing larger environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, deploy, manage and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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    On-site Technical Support 802.11ac Planning

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    Progent can provide enterprise clients the services of a certified NetApp consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware, MultiStore for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, transparent updates, system management, security and compliance, disaster recovery, and remediation. Progent offers Tier 3 support to help you to resolve issues with NetApp SAN deployments quickly and affordably following leading practices.

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    Emergency Technical Support SonicWall TZ500 Firewall

    Progent's certified SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can help you incorporate SonicWall firewalls into an end-to-end network protection solution and build security into your business processes.

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    Progent can assist small and mid-size businesses to design, implement and debug the network infrastructure for at-home workers.

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  • Top Ranked Microsoft Project Server 2010 Application Consultant
    Microsoft Project Server Scheduling Consultant Services

    Progent's Microsoft-certified consultants offer advanced support in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a broad variety of affordable online consulting services following industry best practices to assist organizations of all sizes to receive all the advantages of this leading project management solution. Support services offered by Progent include system design, installation and upgrades, setting up safe collaboration among onsite and remote or mobile users, network optimization, and customized online training.

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  • California Fremont Security Consulting Company
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    WatchGuard Firebox M5600 Firewall Compliance Auditor

    Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that aligns with your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or upgrade efficiently to modern WatchGuard firewalls.

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  • Microsoft Exchange Help and Support Urgent Support Outsourcing Exchange Server 2000
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  • CCIE Certified Solaris Online Expert
    UNIX Online Design Companies

    Progent provides national urgent phone support and troubleshooting services for businesses who operate Solaris networks or whose IT systems feature a mix of Sun Solaris and Microsoft products. Online network consulting offers optimum return for your information technology budget by protecting user productivity and shortening the hours charged for network repair services. Advanced remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by going to your site. In most of situations your IT problems can be dealt with by telephone or via a mix of telephone support and online access. Progent can offer the services of Cisco certified CCIE network experts and CISSP premier security professionals to help you with the most difficult system issues.

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    Microsoft SBS 2008 Online Technical Support

    Microsoft Small Business Server (SBS) is an affordable collection of essential servers that offers the basis for a feature-rich but easy-to-manage information. The technical sophistication of the Microsoft .NET components bundled with Small Business Server 2011 requires a computer consultant with hands-on background planning and integrating cohesive, end-to-end business technology solutions. Progent's Microsoft SBS Server professionals have an average of more than 10 years of experience supporting computer systems powered by Microsoft products. This background assures you success in installing, administering, and troubleshooting IT solutions that incorporate the Microsoft Small Business Server package of servers and productivity software.

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  • Microsoft Windows 7 Upgrade Small Office Server Support Windows 7 Security Technical Consultant
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  • Integration Services Meraki MR52 Access Point
    Meraki MR34 Access Point IT Consultant

    Progent's Meraki wireless AP consultants offer online and on-premises support to help organizations of any size to plan, install, maintain, expand or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, routers and ASA firewalls to create a cohesive network infrastructure that provides the same connectivity, responsiveness, security, manageability and uptime for wired and Wi-Fi users irrespective of their location or computing device.

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    Microsoft Windows Server 2008 R2 Consultant

    Microsoft Windows Server 2008 represents a major advance in making information networks more protected and available, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can assist your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering consulting, tech support, training, temporary staffing, network monitoring, and security services.

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  • Small Business 100 Access Point Professionals
    Small Business 300 Access Point Remote Consulting

    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as value-priced Wi-Fi solutions for light workloads. Progent's Cisco CCIE-certified wireless network experts offer remote or on-premises integration and troubleshooting support to help you to design, configure, update, tune, administer and debug Cisco Small Business Wi-Fi access point environments of any scale or topology.

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    Progent's Cisco-certified Wi-Fi networking consultants offer online and onsite consulting and support services to assist you to design, install, administer, tune, and repair wireless deployments that incorporate Cisco's Meraki APs. Progent's consultants can also help your organization to design and implement hybrid networks that integrate local and cloud-based services and that deliver seamless connectivity, advanced security and compliance, streamlined management, and consistent performance for all your wired and wireless endpoints.

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    Progent provide businesses of any size world-class network online or on-premises consulting for information systems powered by Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also can provide security expertise for companies ranging from the small office to the worldwide enterprise.

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    Progent's Citrix consultants can assist you to design, install, administer, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can assist you to manage and maintain an off-site datacenter that features high availability, enhanced protection, and fast disaster recovery.

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    MS SQL Information Technology Consulting

    Progent's certified SQL Server developers and DBAs can provide online consulting to assist organizations of all sizes to create, manage, and troubleshoot applications powered by the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide help with any element of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.

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    Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, educate your IT support, staff, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and validate a DR/BC plan.

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    Firepower Services IT Consultant

    The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions based around ASA 5500-X firewalls with Firepower Services.

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  • Linux Network Monitoring Specialists
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    Network monitoring commonly consists of tracking a system's resource utilization in order to uncover data traffic backups or troubleshoot hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to observe mixed-platform environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these tools to tune and repair your network. Progent's UNIX consulting professionals offer small businesses and programmers assistance with administering and servicing UNIX/Linux and Solaris systems that coexist with Windows-based products.

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  • Windows Server 2016 Hybrid Cloud Integration Information Technology Consulting
    Windows 2016 Disaster Recovery Professional

    Progent's certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.

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    network evaluation Lab Consultancy

    The Progent Test and Training Lab located at the QTS Colocation Center is available for piloting line-of-business applications, developing cost-effective migration procedures, assessing and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and building training environments for new technologies. For Progent clients who lack adequate in-house resources to assemble proper pilot environments, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.

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    Technical Support CIO

    Progent can provide small companies with an IT management expert who can function as a part-time CIO. This part-time Chief Information Officer can provide long-term direction to help you deploy sensible technology to improve business processes so they match more closely with your business objectives. Your business can develop and install a well conceived IT strategy without absorbing the cost of a full-time Chief Information Officer.

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    Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within campus, hospitality, retail or other environments where IT management requires user endpoints that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of workplace communications. Creating solutions with Cisco's wireless IP phones usually requires that IT teams configure and fine tune numerous components of your wireless environment including wireless access points, routers, Cisco wireless LAN controllers, and management software. Progent's Cisco-certified consultants offer online and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone deployment by delivering services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

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  • Reseller Postini
    Antivirus Setup and Support

    Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a regular Postini license, you can still have the use of Postiniís Perimeter Management technology through Progentís E-Mail Guard spam filtering and antivirus aggregation offering. Progentís expert e-mail security professionals can help you develop an email defense plan that features anti-spam and antivirus technologies and policies.

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    Network monitoring ordinarily involves tracking a networkís resource usage to help identify data traffic backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free monitoring utilities that work under Linux or UNIX and can be used to observe mixed-platform networks where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and repair your network. Progent's UNIX support services offer small companies and developers help with managing and servicing UNIX/Linux and Solaris systems that coexist with Microsoft-based technology.

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  • Windows Server 2016 and SCOM Network Engineer 24/7/365 Windows Server 2016 and System Center Onsite Technical Support

  • Cisco Expert Support and Integration Meraki AP Management
    Meraki MR62 Access Point Consultant

    Progent's Cisco-certified Wi-Fi networking consultants can provide online and on-premises consulting and support services to assist your organization to plan, configure, manage, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki access points. Progent's experts can also assist your organization to plan and implement hybrid networks that integrate local and cloud-hosted resources and that provide seamless connectivity, enhanced protection, streamlined management, and dependable performance for all your wired and wireless devices.

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