Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: Your Microsoft Certified Information Technology Service Experts
For more than 20 years, Progent's network support engineers have been the top providers of budget-friendly Microsoft consulting, Cisco network technology expertise and advanced consulting services for companies in the and the California Central Valley. Whether your small business needs urgent network help from a seasoned professional, a system engineer, or a software programmer, Progent is the best source for IT services including e-mail and messaging help, system security assessment and design, Help Desk support, custom program development, server virtualization architecture, live online training for Microsoft Office apps, and fault tolerant system engineering.

As a Microsoft-qualified computer consultant company, Progent provides businesses of all sizes in the Hayward area world-class IT consulting expertise as well as online or on-premises troubleshooting assistance for networks based on Windows and Cisco platforms. Areas of expertise offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 R2 upgrade support to build a dependable foundation for your information network, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration and Exchange Server 2010 management to provide a state-of-the-art messaging environment, SharePoint management to facilitate teamwork, Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to manage your key information, Dynamics GP software customization for timely management information, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively monitoring the efficiency of your network. Progent can in addition provide Cisco Certified network consultants to show you how to optimize and support your connectivity architecture.

Additional onsite and online IT services available from Progent to businesses in the Hayward vicinity include project management consulting, Apple iPhone integration and management, Android phone integration and management, Blackberry troubleshooting and Windows smart phone and tablet integration, site surveys for Wi-Fi installation, database management and software development services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and integration, and Citrix integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price services designed to allow small and medium-size organizations to utilize the same cutting-edge IT solutions used by some of the world's top corporations. Progent's ProSight suite of network management outsourcing services covers all critical areas of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP environment that addresses your organization's unique needs and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become lost or damaged due to hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to deliver web-based control and world-class security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map, monitor, enhance and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are kept updated, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that need important updates, or isolating performance issues. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system operating at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how closely the deployment of your core network devices conform to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and less downtime. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your organization's ability either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup/recovery system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced online support to help businesses of all sizes integrate their information networks with leading public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than two decades of background delivering advanced consulting services remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Sacramento Data Center as a colocation site or if you are planning on migrating your main or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a range of budget-friendly consulting services including colocation relocation, system installation and updates, network improvements, project management, virtualization expertise, offsite monitoring, centralized network management, software development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support services at the QTS Data Center.

Progent's Test Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network support infrastructure able to be utilized remotely or on premises to facilitate system testing, assessments, performance testing, troubleshooting, disaster recovery simulation, education, and other purposes to help Progent's clients successfully carry out major IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Service Options
Progent can provide optional around-the-clock remote or on-premises computer support and IT outsourcing expertise in these locations in your area:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you need technical assistance, information technology outsourcing, or high-level services from a certified Progent professional, call 510-300-1400 or visit Contact Progent.



An index of content::

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  • Top Technical Consultant SharePoint 2019 Server Farm Design
    SharePoint Server 2019 Migration Remote Consulting

    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide economical online and on-premises consulting, software development, and technical support services for organizations of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless intranet solution.

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    Progent provides high availability load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content delivery technology including F5 Networks 3DNS. non-stop load balancing vendors for which Progent offers consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Engine and ACNS, and F5 Networks 3-DNS.

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    Meraki Outdoor Wi-Fi AP Computer Consultants

    Progent's Meraki wireless access point consultants offer remote and on-premises support services to help organizations of any size to design, install, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides identical access, responsiveness, security compliance, manageability and uptime for wired and Wi-Fi users regardless of their location or computing device.

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    SonicWall TZ400 Firewall Cybersecurity Companies

    Progent's certified SonicWall firewall consultants can help you configure, maintain, and update SonicWall firewall/VPN devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and design protection into your corporate processes.

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    Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are intended specifically for small organizations who need immediate access to a Help Desk Service Center with professional phone support and effective escalation capability but who must work within a restricted network support budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Support, Optional Remote Access Provisioning, Initial System Assessment, Problem Escalation, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Help Desk Applications Recommendation and Deployment.

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