Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Your Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's network service experts have been the top providers of affordable Microsoft support services, Cisco network infrastructure integration and advanced consulting services for companies in the and the California Central Valley. If your small business needs urgent network support from a seasoned professional, a network consultant, or an application programmer, Progent is your most reliable source for IT support services such as Microsoft Exchange and Outlook help, system security evaluation and enhancement, Helpdesk support, specialized program development, virtualization consulting, live online classes for Microsoft Office applications, and high availability network engineering.

As a Microsoft-authorized computer consulting firm, Progent offers businesses of all sizes in the Hayward neighborhood enterprise-class IT support expertise as well as online or on-premises technical support for networks based on Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 R2 upgrade help to build a firm basis for your information network, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting and Microsoft Exchange 2010 Server support to establish a state-of-the-art email environment, MS SharePoint configuration to improve teamwork, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL Server 2014 consulting to manage your vital corporate data, Microsoft Dynamics GP/Great Plains software training for accurate financial reporting, and Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting services for 24x7 tracking the reliability of your information system. Progent can in addition provide Cisco Certified network consultants to help you maximize and maintain your network architecture.

Additional on-premises and online information technology consulting provided by Progent to clients in the city of Hayward include project management expertise, iPhone integration, Android phone integration and management, Blackberry support and Windows handhelds management, site surveys for Wi-Fi installation, DBA and application programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, and Citrix consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, fixed-price managed services designed to allow small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the industry's top enterprises. The ProSight portfolio of IT management outsourcing services covers all key facets of information technology including email content filtering, security and compliance, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to manage the entire threat progression including protection, identification, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, enhance and troubleshoot their connectivity hardware such as routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted immediately to your designated IT staff and your Progent engineering consultant so any looming issues can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size organizations to get an unbiased evaluation of the health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with government and industry security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and higher availability. See more about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your company's ability either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective AV and backup environment that aligns with your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers advanced remote support services to help companies of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid network models that combine physical resources as well as public clouds. To help you to incorporate public clouds with networks, Progent can provide a range of public cloud integration services such as Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of experience delivering high-level consulting support online, and Progent can make sure you complete your cloud migration projects quickly and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS Data Center as a colocation facility or if your business is considering migrating your primary or disaster recovery equipment to the QTS Colocation Center, Progent can provide a range of budget-friendly consulting services that include colocation relocation, system installation and upgrades, network optimization, comprehensive project management services, virtual server expertise, remote monitoring, centralized network administration, software programming, disaster recovery solutions, data security evaluation, and the use of Progent's Test Lab. For more details, refer to Progent's consulting support services at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a collection of advanced servers and network equipment that can be utilized remotely or on site to facilitate system testing, assessments, performance modeling, repair, business continuity simulation, training, and other purposes to help Progent's customers succeed with major IT initiatives. To learn more, see Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Options
Progent offers optional around-the-clock remote or on-site computer help and information technology outsourcing expertise in these cities in your region:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you require computer assistance, IT outsourcing, or top-level expertise from a certified Progent consultant, call 510-300-1400 or visit Contact Progent.