Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the San Francisco East Bay area include software developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of global companies. Businesses in the East Bay area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

To survive in this challlenging environment, many companies are attempting to keep budgets under control by increasing productivity without compromising their IT system. Progent offers professional, affordable and comprehensive outsourcing services and can also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft Certified IT Service Professionals
For over 20 years, Progent's computer service engineers have been the premiere source of economical Microsoft consulting, Cisco networking integration and advanced consulting assistance for companies in the and Silicon Valley. If your small business needs urgent technical support from a certified professional, a system consultant, or a software developer, Progent is the best source for IT support services including e-mail and messaging migration and support, system security evaluation and design, Help Desk services, custom application design, virtualization help, online instruction for Microsoft Office and Office 365 apps, and high availability system solutions.

As a Microsoft-Partner network consulting firm, Progent offers businesses in the Hayward neighborhood world-class IT consulting services plus remote or onsite technical help for networks based on Microsoft Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to create a firm basis for your IT system, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 Server integration and Microsoft Exchange 2010 support to provide an advanced email environment, Microsoft SharePoint management to improve teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to control your key corporate data, Dynamics GP software customization for accurate financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for proactively tracking the efficiency of your network. Progent can also offer Cisco Premier Certified network consultants to help you maximize and support your network infrastructure.

Additional on-premises and online information technology consulting provided by Progent to clients in the city of Hayward include senior project management consulting, iPhone and iPad integration, Google Android phone integration and management, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, database management and application development support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and integration, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services intended to enable small and mid-size organizations to benefit from the same best-of-breed IT solutions used by some of the industry's leading corporations. Progent's ProSight series of IT management outsourcing services addresses all key facets of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior machine learning tools to guard endpoints as well as servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid restoration of vital data, apps and VMs that have become lost or damaged due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top data security companies to deliver web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, reconfigure and troubleshoot their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to keep your network operating at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your assigned Progent consultant so that any potential issues can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with data security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to collect information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that meets your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert online consulting support to help companies of any size integrate their information networks with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that utilize local IT assets along with public clouds. To help you to integrate public clouds with networks, Progent offers a range of public cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Data Center as a colocation facility or if your company is planning on moving your primary or disaster recovery system to the QTS Data Center, Progent offers a range of affordable services including data center migration, equipment installation and upgrades, infrastructure optimization, comprehensive project management, virtual server expertise, offsite network monitoring, centralized network administration, software programming, disaster recovery planning and testing, security assessment, and the use of Progent's Test Lab. To find out more, refer to Progent's consulting support services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network support infrastructure able to be used online or on site to facilitate system testing, assessments, performance testing, repair, disaster recovery simulation, education, and additional purposes to help Progent's customers succeed with large-scale projects. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.

24x7 Local Support Availability
Progent offers optional 24x7 on-line or on-premises network support and information technology outsourcing services in these cities in your region:

  • Hayward
  • San Leandro
  • Union City
  • San Lorenzo
  • Castro Valley

If your small business is in the San Francisco East Bay area and you are in need of computer help, IT outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 510-300-1400 or visit Contact Progent.