Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in the San Francisco East Bay area include software
developers, Internet technology companies, security firms, telecommunications companies, and back-office support divisions of
global companies. Businesses in the East Bay area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
To survive in this challlenging environment, many companies are attempting
to keep budgets under control by increasing productivity without compromising their IT
system. Progent offers professional, affordable and comprehensive outsourcing services and can
also supply Microsoft- and Cisco-certified experts on an as-needed basis so that your small business does not have to commit to
a large, permanent in-house IT organization.
Your Microsoft and Cisco Certified Information Technology Service Professionals
For over 20 years, Progent's network support experts have been the top providers of affordable Microsoft Windows consulting, Cisco networking integration and IT consulting services for companies in the and Silicon Valley. If your small business needs urgent network help from a certified expert, a network engineer, or an application developer, Progent is your most reliable choice for computer support services including Microsoft Exchange and Outlook expertise,
system protection evaluation and enhancement,
Help Desk outsourcing,
specialized application design,
virtual server consulting,
online instruction for Microsoft Office and Office 365 applications, and
high availability network solutions.
As a Microsoft-qualified computer consulting firm, Progent offers businesses in the city of Hayward world-class information technology consulting expertise as well as online or onsite technical support for environments based on Microsoft Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 upgrade support to create a solid basis for your information network, MS Exchange 2019 integration, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server maintenance to establish an advanced messaging solution,
SharePoint assistance to improve teamwork, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to manage your vital information,
Microsoft Dynamics GP/Great Plains software programming for timely financial information, and
System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for automatically tracking the efficiency of your network.
Progent can in addition provide Cisco Certified network engineers to help you optimize and support your connectivity infrastructure.
Additional onsite and online IT consulting offered by Progent to businesses in Hayward include senior project management expertise, Apple iPhone integration and management, Android phone integration and management, Blackberry support and Windows handhelds management, wireless site design for Wi-Fi installation, database management and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, and Citrix XenServer integrators, plus business continuity planning and testing.
ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of low-cost, fixed-price managed services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology used by many of the industry's top corporations. Progent's ProSight line of network monitoring and management services covers all key aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to automate the entire threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital files, applications and VMs that have become unavailable or damaged as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized control and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the local gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can knock hours off common chores like network mapping, expanding your network, locating devices that require critical software patches, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT personnel and your Progent consultant so any looming problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an unbiased assessment of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include simpler network management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, quicker problem resolution, more reliable backup and recovery, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your company's ability either to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective AV and backup system that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report.
Hybrid Cloud Solutions
Progent can provide expert online consulting support to help businesses of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration solutions with on-premises installations of Exchange, Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of background providing high-level consulting support online, and Progent can help you complete your cloud integration initiatives on schedule and within your budget.
Onsite Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now using the QTS Data Center as a colocation site or if your company is considering migrating your primary or offsite backup system to the QTS Data Center, Progent can provide a variety of affordable services that include colocation migration, equipment installation and updates, network optimization, comprehensive project management services, virtualization expertise, offsite monitoring, streamlined system administration, application programming, disaster recovery planning, data security evaluation, and the use of Progent's Test Lab. To find out more, see Progent's consulting support services at the QTS Data Center.
Progent's Test and Design Lab is a lab at the QTS Data Center with a collection of advanced servers and network infrastructure able to be utilized remotely or on premises to accommodate piloting, assessments, capacity modeling, repair, business continuity planning, training, and other reasons to help Progent's customers succeed with major projects. For more information, visit Progent's Test and Training Lab at the QTS Data Center.
24x7 On-site Support Availability
Progent offers optional 24x7 remote or on-premises computer help and IT outsourcing expertise in these locations in your region:
- San Leandro
- Union City
- San Lorenzo
- Castro Valley
If your small business is in the San Francisco East Bay area
and you need computer help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer,
call 510-300-1400 or visit Contact Progent.