Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Certified Network Consulting Experts
For over 20 years, Progent's network support engineers have been the premiere source of affordable Microsoft support services, Cisco network infrastructure integration and IT consulting services for companies in the and the California Central Valley. Whether your organization requires emergency technical help from a certified expert, a system consultant, or a software programmer, Progent is your most reliable choice for IT services such as e-mail and messaging help, network security assessment and enhancement, Help Desk services, specialized program design, virtual server consulting, online training for Microsoft Office and Office 365 apps, and high availability network solutions.

As a Microsoft-authorized computer consultant company, Progent provides businesses of all sizes in the Monterey vicinity world-class IT consulting expertise plus online or onsite technical help for environments powered by Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 R2 migration help to build a firm foundation for your information network, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 Server consulting and Exchange 2010 maintenance to establish an advanced email solution, Microsoft SharePoint configuration to improve information sharing, MS SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to manage your vital corporate data, Microsoft Dynamics GP/Great Plains software customization for accurate financial reporting, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for 24x7 tracking the health of your information system. Progent can also provide Cisco Certified network consultants to show you how to optimize and support your network architecture.

Additional onsite and remote information technology support provided by Progent to businesses in the Monterey area include senior project management expertise, Apple iPhone integration, Google Android smartphone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site surveys for Wi-Fi deployment, database management and software development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization design and support from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, and Citrix consultants, plus business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate services designed to enable small and mid-size organizations to utilize the same best-of-breed technology used by some of the world's leading enterprises. The ProSight line of network monitoring and management services covers all critical aspects of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to address the entire threat progression including blocking, identification, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security companies to deliver centralized management and world-class security for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the local gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your corporate firewall. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity hardware such as switches, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to get an unbiased assessment of the overall health of their information system. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of IT experts, ProSight Network Audits show you how closely the configuration of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of IT assets, quicker problem resolution, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent information assurance consultant. The interview is designed to help assess your company's ability to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to create an efficient security and backup environment that meets your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent can provide expert online consulting services to help companies of all sizes integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of experience providing advanced consulting support remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.

Onsite Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on moving your primary or disaster recovery equipment to the QTS Data Center, Progent offers a range of cost-effective consulting services that include colocation relocation, equipment installation and upgrades, infrastructure optimization, project management services, virtualization expertise, remote network monitoring, streamlined network administration, software programming, business continuity planning and testing, data security evaluation, and the use of the Progent Test Lab. To find out more, refer to Progent's consulting services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network support equipment that can be used remotely or on premises to facilitate system testing, assessments, performance testing, forensics, business continuity simulation, education, and other reasons to help Progent's clients succeed with large-scale projects. To learn more, see Progent's Test Lab at the QTS Data Center.

24x7 On-site Service Options
Progent can provide optional 24x7 on-line or on-premises network support and information technology outsourcing services in these locations in your area:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you are in need of technical support, IT outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.