Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
831-600-4300 Santa Cruz Network Support Services


Progent's IT consulting clients in Monterey, Pacific Grove, Seaside, Carmel and the Monterey Peninsula area include e-commerce companies, insurance brokers, law firms, accounting firms, product development companies and small-scale manufacturers. Progent's most popular services in this area include outsourcing of IT management, data center support services, 24x7 remote network monitoring, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

Many small businesses in this area make use of independent outside consultants who may not have the depth of expertise or access to backup personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft- and Cisco-certified experts makes it possible to provide the right people when you need them.

Progent: Your Microsoft and Cisco Certified Information Technology Service Experts
For more than 20 years, Progent's network support experts have been the top providers of low-cost Microsoft Windows consulting, Cisco network expertise and IT consulting assistance for companies in the and the California Central Valley. If your company requires emergency network support from a seasoned professional, a system consultant, or a software programmer, Progent is your most reliable choice for computer support services including email migration and support, system security assessment and enhancement, Help Desk services, specialized program development, virtualization architecture, live online instruction for Microsoft Office apps, and fault tolerant network solutions.

As a Microsoft-qualified computer consulting company, Progent offers companies in Monterey enterprise-class IT consulting expertise as well as online or in person troubleshooting help for networks powered by Windows and Cisco technology. Areas of expertise offered by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Windows Server 2008 R2 upgrade help to create a firm basis for your information system, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration and Microsoft Exchange Server 2010 maintenance to establish an advanced messaging solution, Microsoft SharePoint management to facilitate information sharing, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to control your key corporate data, Microsoft Dynamics GP software training for timely management reporting, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting for automatically monitoring the reliability of your network. Progent can also provide Cisco Certified network engineers to show you how to maximize and maintain your network infrastructure.

Additional on-premises and online information technology consulting services available from Progent to businesses in the Monterey vicinity include project management expertise, Apple iPhone integration and management, Google Android phone integration, Blackberry support and Windows handhelds management, site surveys for Wi-Fi deployment, database management and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate services designed to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading enterprises. The ProSight suite of IT management outsourcing services covers all critical aspects of information technology such as email content filtering, behavioral-based threat defense, cloud-based backup and disaster recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to address the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your company's unique requirements and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical information. Find out more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, track, enhance and troubleshoot their networking hardware like routers and switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off ordinary tasks like network mapping, expanding your network, finding devices that need important updates, or resolving performance problems. Find out more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT staff and your Progent consultant so any potential issues can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of time wasted looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security standards, higher utilization of network resources, quicker problem resolution, more dependable backup and restore, and higher availability. Learn more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's ability either to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to collect information about your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply best practices to build a cost-effective AV and backup environment that aligns with your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers expert remote support to help businesses of any size integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux systems and applications in either cloud-only systems or in hybrid architectures that combine physical IT assets along with public clouds. To help you to integrate cloud services with networks, Progent offers a range of cloud integration services that include Office 365 integration solutions with on-premises Exchange, Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of background providing advanced consulting support online, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

Onsite Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If you are now using the QTS Data Center as a colocation facility or if your business is considering migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly services including data center migration, equipment deployment and updates, network optimization, comprehensive project management services, virtual server configuration, remote monitoring, streamlined network administration, software development, disaster recovery planning, security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's onsite consulting support at the QTS Data Center.

The Progent Test Lab is a room at the QTS Data Center with a collection of advanced computers and network support infrastructure that can be used online or on premises to facilitate piloting, evaluations, performance testing, repair, disaster recovery simulation, education, and additional reasons to help Progent's clients successfully carry out large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Colocation Center.

24x7 In Person Service Options
Progent can provide optional around-the-clock remote or on-site network support and information technology outsourcing services in these locations in your region:

  • Monterey
  • Pacific Grove
  • Seaside
  • Carmel

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula area and you require computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified engineer, call 831-600-4300 or visit Contact Progent.