Onsite Service Available in Morgan Hill, Gilroy
Progent's IT consulting clients in the Fremont area include chip manufacturers, security services and software development
companies. Progent's most popular services in this area include 24x7 monitoring,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Silicon Valley businesses are impacted by congested traffic, tight budgets,
consolidation, and a highly
competitive business environment. Although an abundance of free-lance
IT consultants are available, it can be challenging to identify
outside help that have relevant technical expertise and can also
reliably deliver the service level you require. Progent's extensive
network of Bay Area experts makes it possible to deliver
affordable and professional service ranging from emergency on-site support
to 24x7 monitoring.
Progent: The Microsoft Certified Information Technology Service Experts
For over 20 years, Progent's computer support engineers have been the top providers of affordable Microsoft support services, Cisco network infrastructure expertise and advanced consulting services for businesses in the and the California Central Valley. If your small business requires emergency technical help from a certified professional, a system consultant, or an application programmer, Progent is your most reliable choice for IT services such as email consulting,
network security assessment and enhancement,
custom program development,
server virtualization help,
online training for Microsoft Office applications, and
fault tolerant network engineering.
As a Microsoft-qualified network consultant firm, Progent provides businesses in the Morgan Hill neighborhood enterprise-class information technology consulting expertise plus online or on-premises troubleshooting help for networks based on Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 migration help to build a solid foundation for your information system, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 upgrade support, Exchange 2013 Server consulting and Exchange 2010 Server management to provide a state-of-the-art messaging environment,
Microsoft SharePoint help to facilitate collaboration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your key information,
Dynamics GP/Great Plains software education for accurate financial information, and
System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for proactively monitoring the efficiency of your network.
Progent can in addition provide Cisco Premier Certified engineers to show you how to maximize and support your connectivity architecture.
Additional onsite and online IT consulting services available from Progent to clients in the Morgan Hill vicinity include project management expertise, iPhone integration, Google Android phone integration, RIM Blackberry support and Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, database management and application programming services from certified SQL Server consultants, Oracle professionals, and MySQL consultants, virtualization design and support from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions used by some of the world's top enterprises. The ProSight portfolio of network management outsourcing services covers all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis tools to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including protection, identification, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent action. Progent's consultants can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows fast restoration of critical files, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide centralized control and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends notices when issues are detected. By automating complex management processes, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any looming issues can be resolved before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSLs or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits such as a more manageable Active Directory system. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your company's ability either to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your current AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery system that aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
Hybrid Cloud Solutions
Progent offers advanced online support services to help businesses of any size connect their IT infrastructure with popular public clouds such as Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid architectures that seamlessly combine physical resources along with public clouds. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services that include Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of experience delivering advanced consulting services remotely, and Progent can help you complete your cloud migration projects quickly and within your budget.
On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento Data Center as a colocation facility or if you are considering moving your primary or offsite backup system to the QTS Colocation Center, Progent can provide a range of budget-friendly services including colocation migration, equipment deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote network monitoring, streamlined system management, application development, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab. For more details, visit Progent's consulting services at the QTS Colocation Center.
Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of dedicated computers and network support infrastructure that can be utilized online or on premises to accommodate system testing, assessments, performance modeling, repair, business continuity planning, education, and other reasons to help Progent's clients succeed with major projects. To learn more, visit Progent's Test Lab at the QTS Data Center.
24x7 In Person Service Options
Progent offers optional around-the-clock remote or in person network help and information technology outsourcing expertise in these locations in your region:
If your small business is in Morgan Hill, Gilroy or anywhere in the California Silicon Valley
and you are in need of computer assistance, IT outsourcing, or high-level expertise from a Progent consultant,
call 408-465-8400 or visit Contact Progent.