Silicon Valley
Morgan Hill, Gilroy:

Onsite Service Available in Morgan Hill, Gilroy

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Fremont area include chip manufacturers, security services and software development companies. Progent's most popular services in this area include 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's computer support engineers have been the premiere providers of affordable Microsoft Windows consulting, Cisco network infrastructure integration and advanced consulting assistance for businesses in the and Silicon Valley. If your organization needs urgent technical help from a seasoned professional, a network consultant, or an application developer, Progent is your most reliable choice for computer support services including Microsoft Exchange and Outlook assistance, network protection testing and design, Helpdesk services, specialized application design, server virtualization help, live online instruction for Microsoft Office applications, and fault tolerant system engineering.

As a Microsoft-qualified computer consultant company, Progent provides businesses in the Morgan Hill neighborhood world-class information technology support services plus online or on-premises technical support for networks powered by Microsoft Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 R2 upgrade support to build a dependable basis for your IT network, Microsoft Exchange 2019 planning and configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 integration and Microsoft Exchange 2010 support to provide an advanced email solution, MS SharePoint configuration to improve teamwork, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL 2014 deployment help to harness your vital corporate data, Dynamics GP/Great Plains software customization for accurate management reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for automatically monitoring the efficiency of your information system. Progent can also provide Cisco Premier Certified network consultants to help you optimize and support your network infrastructure.

Other on-premises and online IT services offered by Progent to clients in the city of Morgan Hill include senior project management consulting, Apple iPhone integration, Google Android smartphone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, DBA and application development services from certified Microsoft SQL experts, Oracle professionals, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price managed services intended to enable small and mid-size organizations to utilize the same advanced technology used by some of the world's top corporations. The ProSight suite of IT management outsourcing services addresses all critical aspects of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including filtering, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that addresses your organization's unique needs and that allows you prove compliance with legal and industry information security regulations. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services provide small and mid-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to restore your business-critical information. Learn more about ProSight DPS Managed Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading information security companies to deliver web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map out, monitor, enhance and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates notices when issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off ordinary chores such as making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that all potential problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require when you need it. Learn more about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is designed to assess your organization's ability to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow best practices to create an efficient security and backup system that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Progent offers expert online consulting services to help businesses of all sizes connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine local resources along with public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud migration projects quickly and affordably.

Onsite Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation facility or if your company is planning on moving your primary or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective consulting services including data center migration, system deployment and upgrades, infrastructure improvements, comprehensive project management, virtual server expertise, remote monitoring, automated network management, software programming, disaster recovery solutions, data security assessment, and the use of the Progent Test Lab. For more details, visit Progent's onsite consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network support equipment able to be utilized remotely or on premises to accommodate system testing, evaluations, performance modeling, forensics, disaster recovery planning, training, and other reasons to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test Lab at the QTS Colocation Center.

Round-the-clock On-site Service Availability
Progent can provide optional around-the-clock remote or on-premises computer support and IT outsourcing expertise in these cities in your area:

• Morgan Hill
• Gilroy

If your small business is in Morgan Hill, Gilroy or anywhere in the California Silicon Valley area and you are in need of computer help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 408-465-8400 or visit Contact Progent.

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