Onsite Service Available in Morgan Hill, Gilroy

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in the Fremont area include chip manufacturers, security services and software development companies. Progent's most popular services in this area include 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Your Microsoft and Cisco Certified IT Consulting Professionals
For more than 20 years, Progent's network support experts have been the premier providers of low-cost Microsoft support services, Cisco network technology expertise and IT consulting assistance for businesses in the and Silicon Valley. Whether your company needs emergency technical support from a seasoned professional, a system consultant, or a software programmer, Progent is the most reliable choice for computer services including Microsoft Exchange and Outlook consulting, system protection testing and design, Help Desk support, specialized application development, server virtualization consulting, live online training for Microsoft Office and Office 365 applications, and high availability network solutions.

As a Microsoft-Partner computer consultant firm, Progent provides businesses in the Morgan Hill area enterprise-class information technology support expertise plus online or onsite technical help for networks based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 migration help to build a firm foundation for your IT network, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 consulting and Exchange Server 2010 support to provide a state-of-the-art messaging environment, Microsoft SharePoint help to improve information sharing, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 consulting to harness your vital information, Microsoft Dynamics GP/Great Plains software customization for timely management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for proactively monitoring the health of your network. Progent can also provide Cisco Premier Certified network engineers to help you maximize and support your network architecture.

Additional onsite and remote information technology consulting offered by Progent to businesses in the city of Morgan Hill include project management consulting, Apple iPhone integration and management, Google Android phone integration and management, RIM Blackberry support and Windows handhelds management, wireless site design for Wi-Fi deployment, database management and software programming support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent offers a family of low-cost, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same best-of-breed technology deployed by some of the industry's top enterprises. The ProSight series of outsourced network management services addresses all key facets of modern networking including email content filtering, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to address the complete threat progression including filtering, detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection services offer economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that addresses your company's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help you to set up and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup processes and allows rapid restoration of critical data, apps and VMs that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map out, monitor, reconfigure and debug their networking appliances such as routers and switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept updated, copies and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating appliances that require critical updates, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an unbiased assessment of the health of their information system. Powered by some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, better compliance with government and industry security requirements, higher utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The interview is designed to assess your organization's ability either to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your existing security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient AV and backup system that aligns with your company's requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Integration with On-premises ExchangeProgent offers expert remote consulting services to help businesses of any size connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid topologies that utilize on-premises resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud integration support services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has more than 20 years of background providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Data Center as a colocation site or if your company is considering moving your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a range of budget-friendly services that include colocation relocation, system installation and updates, network improvements, project management, virtualization expertise, offsite monitoring, streamlined network administration, application programming, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab. For more details, visit Progent's onsite consulting support at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Data Center with a collection of advanced computers and network equipment that can be utilized online or on site to accommodate system testing, assessments, capacity testing, repair, business continuity simulation, training, and other reasons to help Progent's customers successfully carry out large-scale projects. For more information, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 Local Support Availability
Progent offers optional around-the-clock remote or on-site computer support and information technology outsourcing expertise in these cities in your region:

  • Morgan Hill
  • Gilroy

If your small business is in Morgan Hill, Gilroy or anywhere in the California Silicon Valley area and you need technical assistance, information technology outsourcing, or high-level services from a certified Progent engineer, call 408-465-8400 or visit Contact Progent.



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    Progent's Meraki wireless AP consultants offer remote and onsite support services to help organizations of all sizes to design, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based wireless networks for environments that range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including switches, routers and ASA firewalls to create a cohesive ecosystem that delivers the same connectivity, performance, security, ease of management and availability for wired and Wi-Fi clients irrespective of their mobility or device.

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    If you are an information technology engineer with system support expertise, teaming with Progent and helping Progent's clients will expand your abilities through collaboration with our staff of mutually supportive, world-class consulting experts. Progent's concentration on providing network consulting and computer help to small businesses will give you the opportunity to work closely with business leaders and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network provides state-of-the-art tools for off-site support and wireless connectivity to allow you to come up with fast fixes when you troubleshoot mission-critical issues.

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    Progent can provide in-depth online support for all technologies associated with small company IT systems and allows you to outsource an array of vital, as-needed support services such as a part-time Chief Information Officer to provide senior-level planning and negotiating skills, a Call Center for help desk support, proactive server monitoring, spam/virus protection as a managed service, project management help for critical projects like site moves orOS upgrades, Cisco-certified consultants for building and maintaining fast and reliable infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to design and document business continuity plans, and software programmers to create, enhance, or repair mission-critical applications.

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    Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can assist you with any phase of designing, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.

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    Progentís fault tolerant network consultants provide non-stop computing support, disaster recovery planning, system load balancing, non-stop interoffice access, high-availability Internet interface design, non-stop data center consulting, and other high-availability operations consulting to show your company create a 24x7 environment for strategic applications. Progent has the background to design economical, non-stop networks by deploying the evolving suite of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster Server. Progentís Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a completely mirrored Internet connection and efficient system load balancing.

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    Progent's webinar training classes offer small businesses the cost savings, convenience, and versatility of web-based learning plus the proven pedagogic methods of seasoned teachers who use the latest collaboration software to simulate live, interactive classes. Progent offers online training for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Dynamics accounting and management products such as Microsoft Dynamics GP; as well as other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Forefront TMG 2010 is based on the proven security capabilities of Microsoft ISA Server and provides a easily managed web gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits customized reporting powered by Microsoft SQL Server, integrates with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual machine to lower expenses and improve recoverability. Progent's Microsoft-certified engineers can help your company to plan and carry out test and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist you to migrate economically to Forefront TMG 2010 from ISA Server.

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    Progent's certified information technology consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help you to benefit from the many innovative disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.

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    Microsoft Small Business Server (SBS) is an affordable collection of server products that offers the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires a computer support expert with real-world background designing and integrating seamless, end-to-end business technology environments. Progent's Microsoft SBS Server consultants have an average of over a decade of background integrating computer systems built on Microsoft products. This expertise assures you results in installing, administering, and repairing network environments that include the Microsoft Small Business Server package of servers and applications.

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    Progent's UNIX platform support services provide small companies and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise offers you a convenient single source to help you create and manage a protected and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX such as Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Mandrake.

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    Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a wide variety of online services to help your organization to plan, program, test, deploy, administer, and debug business applications powered by any release of Microsoft Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to upgrade your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide on-demand help to clients looking for a quick solution to a specific problem associated with Office Excel and Progent can also provide full project management services for migrating or developing mission-critical application software built on Excel. Progent's cost-effective webinar training for Excel can be custom tailored to address the special requirements of individuals or groups.

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    Progent has more than a decade of experience configuring, and supporting the key components included with Microsoft System Center and can help your organization to design, install, manage, and fix your Microsoft System Center solution to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can help you to migrate to the latest edition of Microsoft System Center from a previous one or from another IT management solution to deliver the advantages of enterprise-class provisioning, automation, security, plus datacenter and critical application availability and performance monitoring.

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