Onsite Service Available in Morgan Hill, Gilroy

Progent's IT consulting clients in the Fremont area include chip manufacturers, security services and software development companies. Progent's most popular services in this area include 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: The Microsoft and Cisco Certified Information Technology Consulting Experts
For over 20 years, Progent's computer service engineers have been the premier source of economical Microsoft support services, Cisco network technology expertise and advanced consulting services for businesses in the and Silicon Valley. Whether your small business requires emergency technical support from a seasoned professional, a system consultant, or a software programmer, Progent is your best source for IT services such as e-mail and messaging migration and support, system security assessment and design, Helpdesk services, custom program development, virtual server architecture, online training for Microsoft Office applications, and high availability network solutions.

As a Microsoft-certified computer consultant company, Progent offers businesses of all sizes in Morgan Hill world-class IT support services plus remote or on-premises technical support for networks based on Microsoft Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 R2 migration support to create a dependable foundation for your information system, MS Exchange 2019 Server planning and configuration, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 Server consulting and Exchange Server 2010 support to establish an advanced email environment, MS SharePoint help to improve collaboration, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to control your vital information, Dynamics GP/Great Plains software education for accurate financial reporting, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for proactively tracking the reliability of your information system. Progent can in addition provide Cisco Certified engineers to help you optimize and support your network architecture.

Other on-premises and online information technology consulting services provided by Progent to businesses in the city of Morgan Hill include project management expertise, iPhone integration, Google Android phone integration and management, RIM Blackberry troubleshooting and Windows handhelds integration, wireless site surveys for Wi-Fi deployment, database management and application development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtual server design and support from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization architecture and management, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price services intended to enable small and mid-size businesses to utilize the same advanced technology used by many of the industry's leading enterprises. The ProSight portfolio of network management outsourcing services addresses all critical facets of information technology including email content filtering, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior analysis technology to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a single platform to address the complete threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP provides firewall protection, penetration alarms, device control, and web filtering through cutting-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading data security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, optimize and debug their networking appliances like switches, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management processes, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, finding devices that need important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your assigned Progent consultant so that all potential problems can be resolved before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and managing your network documentation, you can save as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory (AD) system. Both also include one year of advanced remote network monitoring and management. Advantages can include simpler management, better compliance with information security regulations, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. See more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance consultant. The interview is designed to help evaluate your organization's ability either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup system that aligns with your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent offers expert remote consulting to help businesses of any size integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine physical resources along with public cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud integration services that include Office 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of background providing advanced consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.

On-premises Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Sacramento Data Center as a colocation facility or if your business is considering moving your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent can provide a variety of affordable consulting services such as colocation migration, equipment deployment and upgrades, network optimization, project management services, virtual server configuration, remote network monitoring, automated system management, application development, business continuity planning, data security evaluation, and the use of the Progent Test Lab. To find out more, visit Progent's consulting support services at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced servers and network equipment able to be used remotely or on site to facilitate system testing, assessments, capacity testing, troubleshooting, business continuity planning, training, and additional reasons to help Progent's clients succeed with major projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 On-site Service Options
Progent can provide optional around-the-clock on-line or on-site computer help and information technology outsourcing expertise in these locations in your region:

  • Morgan Hill
  • Gilroy

If your small business is in Morgan Hill, Gilroy or anywhere in the California Silicon Valley area and you need technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 408-465-8400 or visit Contact Progent.



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  • Online Visio Training Computer Consultants Expert Microsoft Certified Training Online Office Outlook
  • Onsite Technical Support Windows Server 2012 R2 Live Migration Consulting Services Windows Server 2012 R2 Cloud
  • Open Now Exchange Server Upgrade Specialists Exchange Server 2010 Migration Consultant Services
  • Outsourced IT Management Services BSD Sun Solaris Engineer
  • PCLinuxOS Linux Consultants Consult Redhat Linux
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  • Professionals Network Support Help Desk Services 24-7 Helpdesk Management Services Integration Services
  • Redundant Internet Support and Help Cisco Certified Expert Clustered Server Integration Services

  • Developer Firms Microsoft Azure Backup
    Azure hybrid cloud integration Engineer

    Progent can help businesses of all sizes to move any part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the benefits and restrictions of various cloud networking architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical mistakes small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.

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  • Remote Troubleshooting Office SharePoint Server 2007 Urgent Office SharePoint Server 2007 Online Technical Support
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  • SCCMM 2016 Remote Support After Hours MCSE Expert Certified System Center 2016 and Linux Integration Network Consultant
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  • SQL Server 2016 AlwaysOn Availability Groups On-site Support Network Consultant SQL Server 2016 Enterprise
  • SQL Server 2017 Application Migration Computer Consultants Microsoft Certified Support Services SQL Server 2017 Graph
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  • Engineer Private Cloud Hosting
    Private Cloud Services Engineer

    Progent's Private Cloud Hosting outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting options are based on proven virtualization architectures that enable small companies with mixed- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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  • Small Office Network Consulting Services Connecticut Microsoft Certified South Carolina Data Recovery
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  • Specialist ProSight Virtual Hosting Private Cloud Virtual Datacenter Hosting Engineer

  • Infor SyteLine CloudSuite Data Conversion Consultant
    Infor SyteLine CloudSuite Personalization Consulting

    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of background helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of critical business processes in order to bring products to market fast and meet customer schedules dependably. Progent can provide the skills of an ERP specialist with more than two decades of experience working with the SyteLine/CloudSuite Industrial product family. Progent offers online or onsite services that spans from occasional advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and DBA services.

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  • Award Winning Ubiquiti WiFi Consultant Services
    Immediate Ubiquiti UniFi AP Engineer

    Progent offers fast access to the skills of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquiti UniFi wireless access points for your company and assist you to plan, install, manage, and debug your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position Ubiquiti UniFi wireless access points for optimal signal coverage and performance.

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  • Sun Solaris Upgrade 24x7x365 UNIX Upgrade

  • SCDPM 2012 Disaster Recovery Specialist
    SCDPM 2012 Backup and Restore Specialists

    Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of all sizes to plan, implement, manage, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent can provide as-needed help for fixing particularly challenging problems, or full project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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  • Support and Help Jabber and AnyConnect Jabber and Cisco Unified CM Consulting Services

  • Exchange 2010 Upgrade Professional
    Exchange 2010 Migration Specialist

    Progent's Microsoft and Cisco-certified network engineers can help your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to plan and implement an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your vital communications platforms.

  • Support and Setup Data Protection Manager 2012 SCDPM 2012 Backup and Restore Online Help
  • System Center 2016 and Operations Management Suite Remote Troubleshooting System Center 2016 and Windows 10 Integration Engineer
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    Gentoo Linux Technical Support

    Progent's Linux support services offer small and mid-size companies and developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent can give your business access to Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of experience offers you a convenient one-stop source to help you build and maintain a secure and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.

  • Top Quality Cisco NSS3000 Specialist Engineers Cisco SBCS
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  • Top Rated Exchange Server 2010 Migration Information Technology Consulting Microsoft Exchange Server 2010 Evaluation Online Help
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  • Urgent BDR and Business Continuity Solutions Network Consulting ProSight DPS Backup and Recovery Services Remote Consulting
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  • Urgent ISA Server 2006 Online Support Services Internet Security and Acceleration Server 2006 Remote Support Services

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    Progent's Wireless Consulting Services offer a fast, affordable option for companies of all sizes to configure, manage and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

  • Urgent Lync Server 2013 Reverse Proxy Server Consultant Services Lync Server 2013 Mobility Services Engineer

  • Microsoft Certified 64-bit Upgrade Support Outsourcing
    64-bit Processing Specialists

    Progentís Microsoft-expert engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of upgrading to 64-bit PC desktop processing, design an affordable upgrade process that minimizes operational interruptions, and offer inexpensive, expert remote help to aid you to configure 64-bit desktop software and application programs on your existing computers.

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  • Virtual Machine Manager 2016 Network Consulting 24 Hour Microsoft Certified SCVMM 2016 Load Balancing Troubleshooting

  • Support Zero Downtime Clustered Servers
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    Progent provides Windows Cluster Server support to help your business implement fault-tolerant clustered servers designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows Cluster Server, SQL Cluster, and Microsoft Exchange Server Cluster. By helping you create high availability clustered server environments around Windows Clustered Server 2003, Progentís Premier Windows professionals ensure that your non-stop clustered servers are set up to maximize the strategic advantage of your information system.

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  • Emergency Enterprise Project Management Consult
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    For enterprise project management support, Progent offers the services of veteran information technology professionals with years of background in IT management, application development, and process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise customers adhere to best practices to make sure major projects are completed on schedule and within budget.

  • Windows 2012R2 Help and Support Specialists Windows 2012 R2
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  • Windows Server 2008 Active Directory Consultants Windows Server 2008 R2 Online Support
  • Windows Server 2012R2 Clustering Onsite Technical Support Windows Server 2012 R2 Clustering Online Consulting
  • Windows Server 2016 Stretch Clusters Network Engineer Specialist Windows Server 2016 Hybrid Cloud Integration
  • Windows Small Business Server Remote Support Consult Windows Small Business Server 2008

  • Amazon MWS programming Reporting
    Amazon MWS programming Design

    Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, reduce their operating costs, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

  • Windows, UNIX, Solaris Technology Consulting Services Top Microsoft Certified Partner Windows and UNIX Specialist
  • Wireless Link Troubleshooting Proxim Tsunami Information Technology Consulting
  • Wireless Site Survey Technical Support 802.11x Wi-Fi Site Survey Remote Support
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