Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's IT consulting clients in Mountain View and Silicon Valley include semiconductor equipment manufacturers, software development
companies, high-tech design services, law firms, and health care providers.
Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets,
consolidation, and a highly
competitive business environment. Although an abundance of free-lance
IT consultants are available, it can be challenging to identify
outside help that have relevant technical expertise and can also
reliably deliver the service level you require. Progent's extensive
network of Bay Area experts makes it possible to deliver
affordable and professional service ranging from emergency on-site support
to 24x7 monitoring.
Progent: Your Microsoft and Cisco Certified IT Consulting Professionals
For over 20 years, Progent's computer support engineers have been the premier providers of budget-friendly Microsoft consulting, Cisco network expertise and advanced consulting assistance for businesses in the and Silicon Valley. If your company requires emergency network help from a certified professional, a system consultant, or an application programmer, Progent is your best choice for IT services including e-mail and messaging help,
system protection testing and enhancement,
specialized program development,
server virtualization consulting,
online training for Microsoft Office and Office 365 applications, and
high availability system solutions.
As a Microsoft-qualified computer consultant company, Progent provides businesses in Mountain View enterprise-class IT consulting services as well as online or in person troubleshooting help for networks based on Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 migration help to create a firm foundation for your information system, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting and Microsoft Exchange Server 2010 maintenance to provide an advanced email environment,
MS SharePoint management to facilitate collaboration, Microsoft SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your key information,
Microsoft Dynamics GP/Great Plains software customization for accurate management information, and
System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for automatically tracking the health of your information system.
Progent can also provide Cisco Premier Certified engineers to show you how to optimize and maintain your network infrastructure.
Other on-premises and online information technology support provided by Progent to clients in Mountain View include project management consulting, iPhone and iPad integration, Google Android phone integration, Blackberry troubleshooting and Microsoft Windows handhelds management, wireless site design for Wi-Fi installation, DBA and application programming support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization expertise from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, and Citrix XenServer consultants, plus business continuity planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate services designed to allow small and medium-size businesses to utilize the same cutting-edge technology used by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all critical facets of modern networking such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital data, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so any potential issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Progent can provide expert online consulting support to help companies of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
On-premises Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a range of affordable services that include data center migration, equipment deployment and updates, infrastructure optimization, project management services, virtual server expertise, offsite monitoring, streamlined system management, application development, business continuity planning, data security evaluation, and the support of the Progent Test Lab. To find out more, refer to Progent's consulting support at the QTS Data Center.
Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network infrastructure that can be used remotely or on premises to accommodate system testing, evaluations, capacity modeling, repair, disaster recovery planning, training, and other reasons to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.
24x7 On-site Service Options
Progent offers optional 24x7 remote or in person network support and IT outsourcing services in these locations in your region:
- Mountain View
- Los Altos
- Los Altos Hills
If your small business is in Mountain View or anywhere in the California Silicon Valley
and you are looking for technical support, IT outsourcing, or advanced services from a Progent consultant,
call 408-240-9400 or visit Contact Progent.