Silicon Valley
Mountain View, Sunnyvale, Cupertino:

Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Progent's IT consulting clients in Mountain View and Silicon Valley include semiconductor equipment manufacturers, software development companies, high-tech design services, law firms, and health care providers. Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Your Microsoft Certified Network Service Professionals
For more than two decades, Progent's network support experts have been the top providers of affordable Microsoft Windows consulting, Cisco network technology integration and advanced consulting services for companies in the and the California Central Valley. If your company needs urgent technical support from a certified professional, a network engineer, or an application developer, Progent is your best choice for computer services including email help, network protection evaluation and enhancement, Help Desk outsourcing, custom program development, virtualization architecture, online instruction for Microsoft Office apps, and fault tolerant system engineering.

As a Microsoft-qualified computer consulting firm, Progent provides businesses in Mountain View world-class information technology consulting expertise as well as remote or in person technical help for networks powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 migration support to create a dependable basis for your information network, MS Exchange 2019 Server planning and configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration and Microsoft Exchange 2010 Server maintenance to provide a state-of-the-art email solution, SharePoint assistance to facilitate teamwork, MS SQL Server 2019 migration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your vital corporate data, Dynamics GP software education for accurate management information, and System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for 24x7 tracking the efficiency of your information system. Progent can in addition offer Cisco Premier engineers to show you how to optimize and support your connectivity infrastructure.

Other on-premises and remote information technology support offered by Progent to businesses in the Mountain View neighborhood include project management expertise, Apple iPhone integration and management, Google Android smartphone integration and management, RIM Blackberry support and Microsoft Windows handhelds management, site surveys for Wi-Fi installation, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same best-of-breed technology used by many of the industry's leading corporations. Progent's ProSight suite of outsourced network management services addresses all critical aspects of information technology including email content filtering, security and compliance, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with government and industry information protection standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates your backup activities and enables fast recovery of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based control and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, reconfigure and debug their networking appliances like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates notices when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by tracking the state of vital assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that all potential problems can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's ability to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup system that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Progent can provide expert remote support services to help companies of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based systems or in hybrid network models that utilize physical IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and affordably.

Onsite Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento Data Center as a colocation facility or if you are considering moving your main or disaster recovery equipment to the QTS Data Center, Progent can provide a variety of affordable services including colocation relocation, equipment deployment and updates, network improvements, project management, virtualization expertise, remote network monitoring, centralized network administration, software development, disaster recovery/business continuity planning, data security evaluation, and the use of the Progent Test Lab. To find out more, see Progent's consulting services at the QTS Data Center.

The Progent Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network support equipment that can be used remotely or on premises to accommodate piloting, evaluations, capacity modeling, repair, disaster recovery simulation, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives. For more information, see Progent's Test Lab at the QTS Sacramento Colocation Center.

Round-the-clock In Person Service Options
Progent can provide optional 24x7 on-line or on-site network help and IT outsourcing expertise in these cities in your area:

• Mountain View
• Sunnyvale
• Cupertino
• Los Altos
• Los Altos Hills

If your small business is in Mountain View or anywhere in the California Silicon Valley area and you require computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 408-240-9400 or visit Contact Progent.