Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's IT consulting clients in Mountain View and Silicon Valley include semiconductor equipment manufacturers, software development
companies, high-tech design services, law firms, and health care providers.
Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets,
consolidation, and a highly
competitive business environment. Although an abundance of free-lance
IT consultants are available, it can be challenging to identify
outside help that have relevant technical expertise and can also
reliably deliver the service level you require. Progent's extensive
network of Bay Area experts makes it possible to deliver
affordable and professional service ranging from emergency on-site support
to 24x7 monitoring.
Progent: Your Microsoft Certified IT Service Professionals
For more than 20 years, Progent's computer service experts have been the premier providers of affordable Microsoft Windows consulting, Cisco network technology expertise and IT consulting assistance for companies in the and Silicon Valley. If your small business requires emergency technical support from a seasoned professional, a system engineer, or an application developer, Progent is your best choice for computer support services including Microsoft Exchange and Outlook help,
system protection assessment and enhancement,
custom application design,
server virtualization consulting,
live online instruction for Microsoft Office applications, and
high availability system solutions.
As a Microsoft-certified computer consultant company, Progent offers companies in the Mountain View vicinity enterprise-class information technology support services plus remote or on-premises troubleshooting help for networks powered by Microsoft Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 upgrade support to create a dependable basis for your IT network, Microsoft Exchange 2019 Server deployment, MS Exchange 2016 planning and deployment, Exchange 2013 Server integration and Exchange 2010 Server maintenance to provide a state-of-the-art messaging environment,
MS SharePoint assistance to facilitate information sharing, MS SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to harness your key corporate data,
Dynamics GP/Great Plains software training for timely financial information, and
System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for 24x7 tracking the health of your network.
Progent can also provide Cisco Premier consultants to help you maximize and maintain your connectivity architecture.
Additional on-premises and remote IT consulting offered by Progent to clients in the Mountain View neighborhood include senior project management consulting, Apple iPhone integration, Google Android phone integration and management, Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site design for Wi-Fi installation, database management and software programming support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and management, and Citrix integrators, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading corporations. Progent's ProSight suite of network monitoring and management services addresses all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge tools incorporated within a single agent accessible from a single control. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with government and industry data protection regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become lost or corrupted as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver world-class support to set up ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can help you to restore your business-critical data. Read more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top data security companies to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and generates alerts when potential issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding devices that need critical software patches, or resolving performance problems. Find out more details about ProSight WAN Watch network infrastructure management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT personnel and your Progent engineering consultant so that any looming issues can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting environment without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size businesses to get an objective assessment of the health of their IT system. Powered by some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) environment. Both also include a year of advanced remote network monitoring and management (RMM). Advantages can include simpler management, better compliance with information security regulations, higher utilization of IT assets, quicker problem resolution, more dependable backup and restore, and increased uptime. Learn more about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The interview is designed to evaluate your company's preparedness either to block or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.
Hybrid Cloud Integration Solutions
Progent offers advanced online support to help organizations of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that combine local IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects quickly and affordably.
Onsite Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation site or if your business is considering moving your main or disaster recovery system to the QTS Data Center, Progent offers a range of affordable services such as colocation migration, equipment deployment and updates, network optimization, project management, virtual server expertise, offsite monitoring, streamlined system administration, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab. To find out more, refer to Progent's onsite consulting services at the QTS Colocation Center.
The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network support equipment able to be utilized online or on premises to accommodate piloting, evaluations, performance testing, forensics, disaster recovery planning, education, and other reasons to help Progent's clients successfully carry out large-scale IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.
Round-the-clock In Person Service Options
Progent offers optional 24x7 remote or on-site network support and IT outsourcing expertise in these locations in your area:
- Mountain View
- Los Altos
- Los Altos Hills
If your small business is in Mountain View or anywhere in the California Silicon Valley
and you are looking for technical support, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer,
call 408-240-9400 or visit Contact Progent.