Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills

Progent's IT consulting clients in Mountain View and Silicon Valley include semiconductor equipment manufacturers, software development companies, high-tech design services, law firms, and health care providers. Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service ranging from emergency on-site support to 24x7 monitoring.

Progent: Your Microsoft and Cisco Certified IT Consulting Professionals
For over 20 years, Progent's computer support engineers have been the premier providers of budget-friendly Microsoft consulting, Cisco network expertise and advanced consulting assistance for businesses in the and Silicon Valley. If your company requires emergency network help from a certified professional, a system consultant, or an application programmer, Progent is your best choice for IT services including e-mail and messaging help, system protection testing and enhancement, Helpdesk services, specialized program development, server virtualization consulting, online training for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft-qualified computer consultant company, Progent provides businesses in Mountain View enterprise-class IT consulting services as well as online or in person troubleshooting help for networks based on Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 migration help to create a firm foundation for your information system, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting and Microsoft Exchange Server 2010 maintenance to provide an advanced email environment, MS SharePoint management to facilitate collaboration, Microsoft SQL Server 2019 integration consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your key information, Microsoft Dynamics GP/Great Plains software customization for accurate management information, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for automatically tracking the health of your information system. Progent can also provide Cisco Premier Certified engineers to show you how to optimize and maintain your network infrastructure.

Other on-premises and online information technology support provided by Progent to clients in Mountain View include project management consulting, iPhone and iPad integration, Google Android phone integration, Blackberry troubleshooting and Microsoft Windows handhelds management, wireless site design for Wi-Fi installation, DBA and application programming support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization expertise from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network architecture and management, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, flat-rate services designed to allow small and medium-size businesses to utilize the same cutting-edge technology used by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all critical facets of modern networking such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables rapid restoration of vital data, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security vendors to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, optimize and debug their networking appliances like switches, firewalls, and access points as well as servers, printers, client computers and other devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your Progent consultant so any potential issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how closely the configuration of your core network devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Advantages can include easier network management, improved compliance with data security regulations, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and higher availability. See more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to deploy an efficient AV and backup environment that aligns with your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert online consulting support to help companies of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and administer cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid topologies that combine physical resources as well as public cloud services. To help you to integrate public clouds with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than two decades of experience providing high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.

On-premises Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a range of affordable services that include data center migration, equipment deployment and updates, infrastructure optimization, project management services, virtual server expertise, offsite monitoring, streamlined system management, application development, business continuity planning, data security evaluation, and the support of the Progent Test Lab. To find out more, refer to Progent's consulting support at the QTS Data Center.

Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network infrastructure that can be used remotely or on premises to accommodate system testing, evaluations, capacity modeling, repair, disaster recovery planning, training, and other reasons to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 On-site Service Options
Progent offers optional 24x7 remote or in person network support and IT outsourcing services in these locations in your region:

  • Mountain View
  • Sunnyvale
  • Cupertino
  • Los Altos
  • Los Altos Hills

If your small business is in Mountain View or anywhere in the California Silicon Valley area and you are looking for technical support, IT outsourcing, or advanced services from a Progent consultant, call 408-240-9400 or visit Contact Progent.



An index of content::

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    Progent's Citrix consultants can assist your business to plan, deploy, manage, and troubleshoot a virtual application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network engineers can help you enhance your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter support experts can assist you to manage and maintain a remote datacenter that offers high availability, enhanced protection, and rapid recovery.

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    Progent can help you with any aspect of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, solution design, pilot testing, deployment, centralized administration, performance tuning, software license controls, disaster recovery strategies, security policy enforcement, and compliance assessment. Progent can help your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can securely connect to Azure-based resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to work in Azure including Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently combines physical datacenters with Azure-based services.

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    Progent's team of application experts offer advanced support, software programming, deployment help, and online training for popular business applications covering key areas including ERP, general accounting, business reporting, web application development, and the MS Office suite of business productivity software. As a Microsoft Partner with years of experience delivering high-level consulting support online, Progent can assist small businesses anywhere in the United States to avoid the time and expense related to travel and on-premises visits without sacrificing the high quality of consulting support.

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    Progent's pricing model is to bill for online service and on-premises help by the minute. As a result, you owe just for received support. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in regions where Progent provides on-premises support, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. In addition, Progent imposes no minimum fee and asks no retainer for support services provided during regular business hours. Many support firms demand substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast fixes so you will not be tempted to permit minor problems to stay unaddressed.

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    Progentís colocation center support services are intended for businesses with equipment located at Internet Data Centers or data center collocation hosting sites and in need of timely on-premises help at the colocation site plus off-site help from Microsoft and Cisco Premier Certified experts. Progent offers a full array of IDC and IDC and colo support services such as system architecture analysis, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and installation of zero-downtime systems, defining and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning fault tolerant server clustering configurations.

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  • 24-7 Dynamics GP Visual Studio Professionals
    Design Firms Dynamics GP App Development

    Progent's expertise providing Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools make it possible to create custom mission-critical applications and eCommerce solutions that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your business.

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    Microsoft Windows 7 Evaluation IT Consultants

    Progent's Microsoft certified engineers can provide remote and on-premises support expertise to assist you to manage, maintain, and troubleshoot computers based on Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, network security, backup and restore, online connectivity, smartphone and tablet management, wireless network design, and 24x7 system monitoring.

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    Biggest Microsoft AD Specialists

    Windows Active Directory demands extensive field experience to integrate optimally across a large corporation. Progentís Microsoft Premier engineers are experienced in designing, deploying, and maintaining complex Microsoft Enterprise AD installations. Progentís fields of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in online Active Directory systems, and fixing failed configurations of Active Directory and Active Directory-integrated programs.

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  • SQL Server 2014 Resource Governance Consultants SQL Server Management Studio Network Consultant

  • Cisco ASA 5500-X Firewall On-site Technical Support
    On-site Technical Support Cisco ASA Configuration

    Progent's Cisco-certified CCIE network engineers can assist your company to manage your existing PIX 500 or Cisco ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, integrate, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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  • Engineer Network Health Reports
    ProSight Network Health Evaluation Consultants

    Progent's ProSight Network Audits offer a fast and low-cost way for small and medium-size businesses to obtain an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and safer AD environment. Both options also offer the long-term benefits of cutting-edge remote network monitoring and management technology. These advantages can include lower-cost management, improved compliance with government and industry security regulations, more efficient utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime.

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  • MSCRM Configuration
    CRM Integration

    Microsoft Dynamics Customer Relationship Management helps small businesses build positive client relationships. Built-in Sales and Customer Service components allow employees to share information to help promote sales success and offer consistent, effective customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless access, to support Microsoft CRM, and Progent's Experts Team can provide your company with a certified MSCRM consultant who can help you integrate Microsoft CRM with your sales or customer service databases.

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    Online Support Services Meraki Outdoor APs

    Progent's Cisco-Meraki Wi-Fi access point consultants can help you to plan, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for streamlined management.

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  • Symantec Firewall Protection Symantec VPN Security Consultancy
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  • System Center 2016 and Windows Server 2016 Support and Help System Center 2016 and SQL Server Technical Support
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  • Technical Support Microsoft ISA Server Microsoft Certified Partner ISA 2004 Firewall Network Engineer
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  • Top Exchange 2007 Edge Server Network Consultants Exchange Server 2007 Professionals

  • Catalyst 2900 Switch Consultant Services
    Catalyst 6800 Switch Help and Support

    Progent's Cisco-certified CCIE experts can help you to set up, manage, upgrade, tune and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move smoothly from outdated switches to modern devices.

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  • Top Ranked Data Center Colocation Online Troubleshooting Data Center Colocation Setup and Support
  • Top Ranked Technical Consultant Microsoft Windows Server 2012 Clusters Windows 2012 Cluster Server IT Consultant
  • Top Services Documentation Network Consultants Remote Consulting Service Reporting
  • UNIX Information Technology Consulting UNIX Security Audits
  • UNIX Online Network Consulting Group Linux Remote Engineer
  • Urgent Benefits for Certified Full-Time Job Compensation for Microsoft Consultant Contract Job Opportunities
  • Urgent ProSight Email Guard Content Filtering Service Consult ProSight Email Guard Outbound Email Encryption Professional
  • VMware ESXi Hypervisor Technology Professional Biggest VMware vSphere Integration Onsite Technical Support
  • Virtualization Consult Open Now Mission Critical IT Applications Network Consultant
  • Windows 10 Specialists Windows 10 Migration Migration Company
  • Windows 2000 Consulting Services Engineer Windows 2000
  • Windows Server 2003 Services Windows 2003 Server On-site Technical Support
  • Windows Server 2008 Security Remote Consulting Technical Support Windows Server 2008 R2

  • Operations Manager Network Consulting
    Microsoft System Center Operations Manager Online Technical Support

    Small to mid-sized businesses can now get all the benefits of Microsoft Operations Manager and also have quick access to Progentís Microsoft and Cisco certified IT support experts. With Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small business networks enterprise-class availability, protection and productivity.

  • Work at Home Support and Setup Call Desk for Remote Workers Support and Setup

  • Microsoft Teams Admin Center Engineers
    Microsoft Teams SIP trunking Engineers

    Progent can help your organization to plan a migration to Teams from Skype for Business and install, administer, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.


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