Onsite Service Available in Mountain View, Sunnyvale, Cupertino, Los Altos, Los Altos Hills
Progent's IT consulting clients in Mountain View and Silicon Valley include semiconductor equipment manufacturers, software development
companies, high-tech design services, law firms, and health care providers.
Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement,
fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets,
consolidation, and a highly
competitive business environment. Although an abundance of free-lance
IT consultants are available, it can be challenging to identify
outside help that have relevant technical expertise and can also
reliably deliver the service level you require. Progent's extensive
network of Bay Area experts makes it possible to deliver
affordable and professional service ranging from emergency on-site support
to 24x7 monitoring.
Progent: Your Microsoft and Cisco Certified Information Technology Service Professionals
For more than two decades, Progent's network support engineers have been the premier providers of affordable Microsoft consulting, Cisco network infrastructure expertise and IT consulting services for businesses in the and Silicon Valley. Whether your company requires emergency network support from a seasoned expert, a system consultant, or a software developer, Progent is your best choice for computer support services such as Microsoft Exchange and Outlook assistance,
system security evaluation and enhancement,
Help Desk outsourcing,
custom program design,
virtual server architecture,
online classes for Microsoft Office applications, and
fault tolerant network engineering.
As a Microsoft-Partner network consulting company, Progent offers businesses in the Mountain View vicinity world-class IT support services as well as online or on-premises troubleshooting help for environments powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 R2 migration support to build a firm foundation for your information system, Microsoft Exchange 2019 integration, Microsoft Exchange 2016 Server migration, Exchange 2013 integration and Microsoft Exchange 2010 Server maintenance to provide an advanced messaging solution,
SharePoint assistance to improve teamwork, Microsoft SQL Server 2019 migration consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to harness your key corporate data,
Dynamics GP/Great Plains software education for accurate financial information, and
System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting services for 24x7 tracking the health of your information system.
Progent can in addition provide Cisco Certified network consultants to show you how to optimize and support your network infrastructure.
Other onsite and online IT support available from Progent to clients in the Mountain View neighborhood include senior project management expertise, iPhone integration, Google Android phone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi deployment, database management and application development support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network architecture and integration, and Citrix integrators, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services designed to allow small and mid-size organizations to benefit from the same best-of-breed technology deployed by many of the world's leading enterprises. Progent's ProSight series of IT management outsourcing services covers all critical aspects of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior analysis tools to guard endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the entire malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can help your business to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you prove compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted as a result of hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security vendors to provide centralized control and comprehensive security for your email traffic. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their networking appliances such as routers and switches, firewalls, and access points as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding devices that require critical software patches, or resolving performance issues. Find out more details about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT management personnel and your Progent consultant so any looming problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools available, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core network assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with data security requirements, higher utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The interview is intended to evaluate your company's ability to block or recover quickly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to build an efficient AV and backup system that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.
Hybrid Cloud Integration Solutions
Progent can provide advanced remote support services to help organizations of all sizes connect their IT infrastructure with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only solutions or in hybrid topologies that utilize local IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud migration services that include Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Onsite Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation facility or if your company is considering moving your primary or offsite backup system to the QTS Data Center, Progent offers a range of affordable consulting services that include colocation relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, automated system management, software development, business continuity solutions, data security assessment, and the use of the Progent Test Lab. To find out more, see Progent's onsite consulting services at the QTS Data Center.
Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network infrastructure able to be utilized remotely or on site to accommodate system testing, assessments, performance modeling, forensics, business continuity simulation, training, and other reasons to help Progent's customers successfully carry out major projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Colocation Center.
24x7 In Person Service Options
Progent offers optional around-the-clock remote or on-site network support and information technology outsourcing expertise in these cities in your area:
- Mountain View
- Los Altos
- Los Altos Hills
If your small business is in Mountain View or anywhere in the California Silicon Valley
and you are in need of computer assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified consultant,
call 408-240-9400 or visit Contact Progent.