Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.

Progent: Your Microsoft Certified IT Service Professionals
For more than 20 years, Progent's computer service experts have been the premiere providers of low-cost Microsoft support services, Cisco networking integration and IT consulting services for businesses in the and Silicon Valley. If your small business requires urgent network support from a certified professional, a system consultant, or an application programmer, Progent is your most reliable source for computer services such as Microsoft Exchange and Outlook assistance, network protection evaluation and design, Helpdesk services, specialized program design, virtual server consulting, online classes for Microsoft Office and Office 365 applications, and fault tolerant network solutions.

As a Microsoft-authorized computer consulting company, Progent offers businesses of all sizes in the Napa area enterprise-class information technology consulting services as well as online or on-premises technical support for networks powered by Microsoft Windows and Cisco technology. Practice areas provided by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 migration support to build a solid basis for your information network, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration and Exchange 2010 Server support to establish an advanced messaging environment, MS SharePoint configuration to improve collaboration, MS SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your key corporate data, Dynamics GP software training for accurate management reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for proactively tracking the health of your information system. Progent can in addition provide Cisco Certified engineers to show you how to maximize and maintain your network architecture.

Other onsite and online information technology support services available from Progent to clients in the city of Napa include senior project management consulting, iPhone integration and management, Google Android smartphone and tablet integration, Blackberry support and Microsoft Windows smart phone and tablet integration, site surveys for Wi-Fi deployment, DBA and application programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all critical facets of modern networking including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables rapid recovery of vital data, apps and VMs that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to deliver web-based management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, monitor, optimize and troubleshoot their networking hardware such as switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology diagrams are kept current, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by tracking the state of critical computers that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they have a chance to impact your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size businesses to get an objective evaluation of the overall health of their information system. Powered by some of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with data security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and increased uptime. Read more about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to evaluate your organization's ability to block or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Integration with On-premises ExchangeProgent can provide advanced remote consulting support to help organizations of any size integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your it team to design and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To help you to incorporate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Data Center as a colocation facility or if your company is considering moving your main or offsite backup system to the QTS Data Center, Progent offers a variety of budget-friendly consulting services including colocation migration, system deployment and upgrades, network improvements, comprehensive project management, virtual server expertise, remote monitoring, centralized network administration, application programming, business continuity planning, security assessment, and the support of Progent's Test Lab. To find out more, visit Progent's consulting support at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of dedicated servers and network equipment that can be utilized online or on premises to facilitate system testing, evaluations, performance testing, forensics, disaster recovery simulation, training, and additional purposes to help Progent's customers succeed with large-scale IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 In Person Support Options
Progent can provide optional 24x7 remote or in person computer help and IT outsourcing expertise in these locations in your area:

  • Napa
  • Vallejo
  • Benicia
  • St. Helena
  • Callistoga
  • Yountville

If your small business is anywhere in Napa or Solano County and you require computer assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified engineer, call 707-603-2323 or visit Contact Progent.