Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville
Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.
Progent locations in Sacramento Central Valley
Progent's IT consulting clients in the Napa/Vallejo area include law firms, wineries, and companies involved in high-tech product design and manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.
Because Napa Valley and North Bay businesses have access to a smaller and less experienced labor pool than is available
elsewhere in the Bay Area, they need to leverage IT technologies without building up large in-house IT staffs.
A low-overhead virtual network of service experts allows Progent to
offer responsive and professional on-site support from Microsoft-certified experts at
Your Microsoft and Cisco Certified Network Service Experts
For more than two decades, Progent's computer service experts have been the premier providers of affordable Microsoft consulting, Cisco network technology integration and advanced consulting services for businesses in the and the California Central Valley. If your company needs emergency network help from a seasoned professional, a network engineer, or a software programmer, Progent is your best source for IT support services including e-mail and messaging assistance,
network protection testing and design,
Help Desk support,
custom program design,
server virtualization architecture,
live online training for Microsoft Office and Office 365 applications, and
fault tolerant network engineering.
As a Microsoft-qualified network consultant company, Progent offers businesses of all sizes in the Napa area world-class IT consulting services plus online or in person troubleshooting help for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment expertise and Windows Server 2008 R2 upgrade support to build a solid foundation for your information system, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting and Exchange Server 2010 support to provide a state-of-the-art messaging solution,
MS SharePoint management to facilitate collaboration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to control your key corporate data,
Microsoft Dynamics GP/Great Plains software programming for accurate management reporting, and
Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for automatically monitoring the efficiency of your network.
Progent can also provide Cisco Premier Certified engineers to show you how to optimize and support your network infrastructure.
Other on-premises and remote information technology consulting services offered by Progent to businesses in Napa include project management expertise, iPhone and iPad integration, Android smartphone integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, site surveys for Wi-Fi deployment, database management and software programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of affordable, flat-rate services designed to allow small and mid-size organizations to utilize the same best-of-breed technology used by many of the industry's leading enterprises. Progent's ProSight line of outsourced network management services addresses all critical areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, identification, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates your backup activities and allows rapid restoration of vital files, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading information security companies to deliver web-based management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device provides a further layer of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their networking appliances such as routers and switches, firewalls, and load balancers plus servers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential issues can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the configuration of your essential network devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management. Benefits can include simpler management, improved compliance with data security regulations, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance consultant. The interview is designed to assess your company's ability either to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information concerning your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient AV and backup environment that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.
Hybrid Cloud Integration Solutions
Progent can provide expert online support services to help organizations of all sizes connect their IT infrastructure with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid architectures that combine physical resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of background providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and within your budget.
Onsite Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation facility or if you are planning on moving your primary or offsite backup system to the QTS Data Center, Progent offers a variety of budget-friendly services that include data center migration, equipment installation and upgrades, infrastructure improvements, project management services, virtualization configuration, remote monitoring, streamlined system management, software programming, disaster recovery planning and testing, data security evaluation, and the use of the Progent Test Lab. To find out more, see Progent's consulting services at the QTS Data Center.
The Progent Test Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network equipment that can be utilized online or on premises to accommodate system testing, evaluations, capacity modeling, troubleshooting, disaster recovery planning, education, and other purposes to help Progent's customers succeed with large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Sacramento Data Center.
Round-the-clock In Person Support Availability
Progent offers optional 24x7 remote or on-site computer help and IT outsourcing expertise in these cities in your region:
- St. Helena
If your small business is anywhere in
Napa or Solano County
and you are looking for technical assistance, information technology outsourcing, or high-level services from a Progent professional,
call 707-603-2323 or visit Contact Progent.