Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
(510) 300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Your Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's network support engineers have been the premier source of low-cost Microsoft Windows support services, Cisco network expertise and advanced consulting services for businesses in the and Silicon Valley. Whether your small business needs emergency network support from a certified expert, a system consultant, or an application developer, Progent is your best choice for IT support services including email help, network protection evaluation and enhancement, Help Desk services, specialized application design, virtual server consulting, online classes for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft-authorized computer consultant firm, Progent offers businesses of all sizes in Palo Alto enterprise-class IT support expertise as well as remote or on-premises troubleshooting assistance for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 migration support to build a firm foundation for your IT system, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting and Exchange 2010 support to establish a state-of-the-art email solution, Microsoft SharePoint configuration to improve information sharing, MS SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 deployment help to control your vital information, Microsoft Dynamics GP software education for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for 24x7 tracking the reliability of your information system. Progent can also offer Cisco Certified consultants to show you how to optimize and maintain your connectivity infrastructure.

Additional onsite and online information technology services provided by Progent to clients in the Palo Alto area include senior project management expertise, Apple iPhone integration and management, Google Android phone integration, Blackberry support and Microsoft Windows smart phone and tablet management, site design for Wi-Fi installation, database management and application development support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology used by some of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to address the entire malware attack progression including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so that all potential issues can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) system. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with government and industry security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and recovery, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's ability either to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers advanced online support to help businesses of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Data Center as a colocation facility or if your business is planning on moving your primary or disaster recovery equipment to the QTS Data Center, Progent can provide a range of affordable services that include data center migration, system installation and upgrades, network improvements, project management, virtualization configuration, offsite network monitoring, streamlined network administration, software development, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Data Center with a variety of advanced computers and network support infrastructure able to be used remotely or on site to facilitate piloting, assessments, performance testing, repair, disaster recovery planning, training, and other purposes to help Progent's clients succeed with major projects. To learn more, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock Local Support Options
Progent can provide optional 24x7 on-line or on-premises computer help and information technology outsourcing expertise in these cities in your region:

  • Palo Alto
  • Redwood City
  • Menlo Park
  • East Palo Alto
  • Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer assistance, IT outsourcing, or advanced services from a Progent professional, call 650-543-0400 or visit Contact Progent.



An index of content::

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    If your company is producing UNIX or Linux software in an environment that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your company information system. Through the use of smart server monitoring and by providing online and in-person support as your business needs it, Progent offers an affordable solution for managing an IT network that features high availability, protection, and efficiency. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, proactive network monitoring services, and Contact Center services.

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    Progent's Check Point Software experts can help you choose and deploy Check Point Firewall/VPN software and appliances powered by Check Point Software's security platform to provide an economical and efficient security defense for your business network. Progent can also show you how to configure other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 appliances with security solutions from other vendors and provide a central source for on-going network support, maintenance, training, and consulting services.

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    CIO IT Consultant

    Progent can supply small companies with an IT management professional who can function as a part-time Chief Information Officer. This part-time CIO can offer strategic direction to help you deploy appropriate technology to improve business operations so they match better with your corporate objectives. Your company can develop and implement a well conceived IT strategy without absorbing the expense of a full-time Chief Information Officer.

  • Award Winning Network Consulting Check Point Sandboxing Award Winning Check Point 900 Firewalls Security Companies
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  • IT Consultants UNIX with Windows
    Windows and Solaris Network Consulting

    Progent's UNIX family consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This broad range of expertise provides you with an easy single source to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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  • Online Troubleshooting Service Reporting
    Service Database Online Troubleshooting

    Progent uses an enterprise-class support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of services performed, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the service documentation transmitted by each consultant to each client. The discipline of documenting and organizing service records results in more efficient service and eliminates a variety of typical problems such as when a support client is effectively held captive to a consultant who refuses to let go of vital service information.

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  • Emergency Windows and Linux Network Consultants
    Linux, Windows Consulting

    If your office network mixes Linux-based products technology with Microsoft Windows, Progent can show you how to integrate your IT resources into a unified network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high reliability, superior performance, and strong security. Progent's UNIX/Linux and MS Windows integration support services feature IT infrastructure integration and service, consulting for Windows services for UNIX, remote server monitoring and management, remote network help and repair, in-person technical support, and Help Desk support.

  • CIO Troubleshooting CIO Information Technology Consulting
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  • Lync Server 2013 Web Apps Server Consult
    Lync Server 2013 and Cisco UC Consultant

    Progent's Microsoft consultants can assist your company to assess the value of Lync Server 2010 for your environment and can assist you to plan and carry out a rollout of Microsoft Lync Server 2010 that unifies the control of Instant Messaging and Presence and increases the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist you to carry out a smooth migration to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Live Communications Server, interface Lync Server with Microsoft Exchange, SharePoint, and Microsoft SQL Server, show you how you can run Microsoft Lync Server 2010 to enhance the team-computing functions of MS Office applications, and provide training and continuing technical support for Microsoft Lync Server 2010 and other Microsoft platforms.

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  • SharePoint Portal Server Remote Technical Support
    SharePoint Server 2007 Computer Consulting

    Progent's Microsoft-authorized consultants can help you evaluate the economic justification for implementing SharePoint 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer setup and integration expertise, help you to set up Microsoft SQL Server as a supporting DBM, improve your network infrastructure, integrate your standard and customized application software to operate with SharePoint Server 2007, develop a company-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.

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  • IT Consultants Windows 2008 R2
    Windows Server 2008 Active Directory Remote Support

    Windows Server 2008 R2 features high levels of speed, protection, fault tolerance, expandability, and versatility that accelerate output of on-site, branch office, and mobile workers. Progent's network experts can deliver affordable remote consulting, technical support, and education services to help you to plan, execute, and maintain Microsoft Windows Server 2008 R2 to add substantial business value to your network.

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  • Microsoft Dynamics GP ERP Information Technology Consulting
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    Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management solution that integrates data and processes across your business, communicates easily with other solutions, and brings together workers, clients and suppliers regardless of time or place. Created for small to mid-size companies, Microsoft Dynamics GP 2010 and MS Dynamics GP Version 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, e-commerce, HRM, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you install and maintain a reliable, protected computer and network environment to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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  • Consult QTS Sacramento Internet Data Center
    QTS Colocation Center Consultancy

    The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS Sacramento data center as a colocation facility or if you are planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of affordable services that include data center relocation, equipment deployment and upgrades, infrastructure optimization, project management services, virtual server expertise, offsite monitoring, centralized network administration, application programming, business continuity solutions, data security assessment, and the use of the Progent Test Lab.

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    Progent can help small and mid-size companies to design, implement and debug the infrastructure for work-from-home employees.

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    Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds helping small organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity planning, high-availability network architecture, data backup and restore systems, and transparent maintenance. Progentís business continuity consultants can help your company to develop and test an efficient business continuity strategy that matches your business needs and IT budget. Progentís disaster recovery specialists can assist you to design, deploy, and support resilient technologies including non-stop Internet access, virtualization, clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.

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  • Professionals Linux with Windows
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    If your office computer system mixes Linux-based products technology with Microsoft Windows, Progent can help you to integrate your computers into a unified environment that allows all your operating systems to coexist for simple administration, seamless dataflow, high reliability, superior throughput, and strong security. Progent's UNIX/Linux and Windows coexistence assistance offerings feature network architecture configuration and service, support for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk support.

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    Progent's Exchange Hosting and Management Services offer an enterprise-class data center with backed-up power and environmental control systems, 24x7 staffed security and operations center, and fault-tolerant connections to tier-1 Internet service providers. Hosted Exchange servers are set up as virtualized machines for high availability, smooth scalability, and rapid recovery. Services include complete incorporation with your business network, access to mobile communication devices, continual monitoring of performance and security, spam and virus protection, security update and service pack management, Help Desk services, daily data backup, and comprehensive email administration services.

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    Progentís wireless engineers can help small businesses plan, choose, test, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of protection that matches or excels wireline interfaces. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you identify and deploy the wireless connectivity technology that match your company requirements.

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  • Aironet 3800 Access Point Technical Support Services
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    Progent's Cisco-certified wireless networking consultants can help organizations of all sizes to plan, deploy, manage and repair Cisco Aironet Wi-Fi access point solutions to achieve the throughput, coverage, capacity, scale, security and ease of management needed for seamless connectivity between Wi-Fi and wired networks. Progent can provide efficient online and onsite support for end-of-life and current 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.

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    Progent provides small and mid-size organizations professional support for Intrusion Protection Systems and IPsec VPN products from major firewall and Virtual Private Network security vendors such as Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a comprehensive security plan and select appropriate products from multiple vendors to support your security goals while staying within your spending restraints.

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    Progent's disaster recovery support and business continuity professionals can help you design a disaster recovery plan in case of an IT network catastrophe. Progent can show you how to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized consultants can also help you create an affordable, fault-tolerant system solution that addresses availability issues covering a wide range of network technologies and procedures.

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    To deliver cost-effective network services for small businesses, Progent offers full-service computer outsourcing plans that give small organizations fast access to network expertise without forcing you to hire, train, and manage an expensive full-time computer support team. Progentís IT outsourcing packages offer you an affordable way for creating a secure and reliable environment for your favorite Windows business productivity products such as Office XP and Microsoft Office 2003.

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    Progent's work environment will allow you to become a better consulting professional by improving your information technology skills and increasing the loyalty of your customers. Progent makes good on this promise by attracting the top consulting experts for you to work with, providing an advanced network and communications architecture, using custom application tools to deliver the highest quality of service, and by optimizing our business structures for finding and keeping clients.

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    Progent's Apple Mac networking consultants can help you with a wide array of system foundation issues including network architecture, off-site and mobile access, internetwork compatibility, protection, and new technologies including Voice over IP and fast wireless networking. For company networks built solely on Mac OS X or for environments incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and depth to deal with the challenge of designing, configuring, and supporting a system infrastructure that is robust, secure, efficient and aligned with your corporate objectives. Progent can help you configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Apple's Xsan SAN systems. Progent can also provide certified professionals to support Cisco routers and switches.

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    Progent offers quick access to the expertise of veteran Wi-Fi consultants who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi APs for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi access points for your required signal coverage and throughput.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's production servers in a solution that delivers the highest level of dependability and scalability and is also easy to transfer to any data center. ProSight Virtual Hosting options are built on mature virtualization platforms that enable small businesses with mixed- platform environments to save significantly on the costs of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.

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    For desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help you to plan a XenDesktop solution that maximizes the business impact of your IT network; configure XenDesktop software with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to the latest releases of XenDesktop; and provide comprehensive online technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution efficiently.

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    Progentís Technical Response Center (TRC) provides low-cost national extended hours online assistance for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours telephone help and online secure computer access to isolate and repair network problems rapidly and affordably.

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    Progentís Microsoft certified consultants offer small and mid-size companies enterprise-grade consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to install important software rapidly and automatically to appropriate users, lower product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your awareness of weak points and by delivering critical patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by fully exploiting the administrative functions incorporated into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application deployment, security patch control, and asset tracking management including software and hardware inventory.

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    Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you resolve challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is carried out on schedule and within budget.

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    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services deliver substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help your company to manage your current PIX or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, manage and troubleshoot firewall environments based around ASA firewalls with Firepower Services.

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    Progent can help your business to evaluate the many subscription plans available with Office 365 and integrate your network with Office 365 so you realize top business value. Progent offers expertise with multi-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and maintain hybrid networks that seamlessly combine local and cloud-based resources.

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    Progent is organized deliver comprehensive online support for all technologies common to small company information networks and offers an array of vital, on-demand services including a temporary CIO to provide advanced IT design and budgeting skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus protection as a managed service, project management for critical projects such as site moves oroperating system migrations, connectivity experts for designing fast and robust network infrastructure, certified security engineers to verify information protection and regulatory compliance, disaster recovery experts to design and document business continuity plans, and software developers to create, customize, or troubleshoot business application programs.

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    For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting offerings, phone 800-993-9400 or send email to information@progent.com.

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    Dynamics GP/Great Plains software offers analysis and reporting capabilities that let you monitor all business processes, revenues and expenses, and sales trends with integrated drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting services can enable you to create reports that let you analyze your business more completely, turning raw data into useful business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce applications that work transparently with Microsoft Dynamics GP.

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    Progent's Cisco-premier CCIE network engineers can help your company to manage your existing PIX 500 or ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, deploy, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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  • Linux Network Monitoring, Nagios and MRTG Consultants
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    Network monitoring commonly entails observing a networkís resource utilization to help identify throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux and can be deployed to monitor multi-OS networks where Linux and Windows operate together. Progent's system integration consultants can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's Linux consulting services offer small companies and developers assistance with managing and supporting UNIX and Linux systems that coexist with Microsoft-based products.

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    Progent's seasoned application designers and programmers can help your company to create customizations to Microsoft Dynamics GP/Great Plains that support the unique requirement of your organization while retaining the benefits of Windows integration and connectivity. Progent can also offer help with a selection of software development tools that can be utilized to create integrations with Microsoft Dynamics GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

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    Progentís Microsoft certified consultants offer small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include a full featured application-layer aware firewall that can protect your IT system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which allows these security platforms to detect many attacks that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your network security through expert design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help you to deploy Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront TMG.

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