San Francisco Peninsula
Palo Alto, Redwood City, Atherton:

Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft Certified IT Service Professionals
For more than 20 years, Progent's network support experts have been the premiere providers of economical Microsoft Windows consulting, Cisco network expertise and IT consulting services for businesses in the and the California Central Valley. If your company requires urgent network help from a certified professional, a system engineer, or an application programmer, Progent is the best choice for computer services such as email assistance, network protection assessment and design, Helpdesk outsourcing, custom program design, virtualization consulting, live online classes for Microsoft Office apps, and high availability network solutions.

As a Microsoft-authorized computer consulting firm, Progent offers businesses in the Palo Alto vicinity enterprise-class information technology consulting services as well as online or on-premises troubleshooting support for networks based on Windows and Cisco technology. Areas of expertise offered by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Windows Server 2008 R2 migration help to create a firm foundation for your information system, Microsoft Exchange 2016 planning and deployment, Exchange 2013 Server integration and Exchange 2010 management to provide a state-of-the-art messaging environment, Microsoft SharePoint management to improve teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 deployment help to harness your key information, Dynamics GP/Great Plains software programming for accurate financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for proactively tracking the reliability of your network. Progent can also provide Cisco Certified consultants to help you maximize and support your network infrastructure.

Additional on-premises and online information technology support provided by Progent to clients in the city of Palo Alto include project management expertise, Apple iPhone integration, Google Android smartphone integration and management, Blackberry support and Windows smart phone and tablet integration, wireless site design for Wi-Fi deployment, database management and application development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtualization design and support from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent offers a family of budget-friendly, flat-rate services intended to enable small and medium-size organizations to utilize the same cutting-edge technology deployed by many of the world's top enterprises. The ProSight line of network monitoring and management services addresses all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a unified platform to manage the complete malware attack lifecycle including protection, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, apps and VMs that have become lost or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Management
  ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized organizations to map out, monitor, enhance and troubleshoot their connectivity hardware such as routers, firewalls, and access points as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and sends alerts when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that require critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of critical computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management personnel and your Progent engineering consultant so all looming problems can be resolved before they can impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery expert. The interview is intended to assess your organization's preparedness to block or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient security and backup environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Progent can provide expert online consulting support to help companies of any size integrate their networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises resources along with public clouds. To help you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

Onsite Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Sacramento Data Center as a colocation facility or if you are considering moving your main or disaster recovery system to the QTS Colocation Center, Progent offers a range of budget-friendly services such as colocation migration, system installation and upgrades, network improvements, project management services, virtual server expertise, offsite network monitoring, streamlined system management, application development, disaster recovery planning and testing, data security evaluation, and the use of the Progent Test Lab. To find out more, refer to Progent's onsite consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a collection of advanced servers and network infrastructure that can be utilized online or on site to accommodate piloting, assessments, capacity testing, repair, disaster recovery planning, education, and other reasons to help Progent's customers successfully carry out major IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Colocation Center.

24x7 Local Support Options
Progent offers optional around-the-clock remote or on-premises network support and information technology outsourcing services in these locations in your region:

• Palo Alto
• Redwood City
• Menlo Park
• East Palo Alto
• Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer help, IT outsourcing, or top-level services from a certified Progent engineer, call 650-543-0400 or visit Contact Progent.

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