San Francisco Peninsula
Palo Alto, Redwood City, Atherton:

Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: The Microsoft and Cisco Certified Information Technology Service Experts
For over 20 years, Progent's network support engineers have been the top source of budget-friendly Microsoft consulting, Cisco network expertise and IT consulting services for businesses in the and Silicon Valley. If your small business requires urgent network support from a seasoned expert, a network engineer, or a software programmer, Progent is the best source for IT support services including email expertise, system protection evaluation and enhancement, Helpdesk support, custom application development, server virtualization help, online classes for Microsoft Office and Office 365 applications, and high availability network engineering.

As a Microsoft-Partner network consulting company, Progent offers businesses in the city of Palo Alto world-class information technology consulting expertise as well as online or in person troubleshooting support for networks powered by Windows and Cisco platforms. Areas of expertise offered by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 R2 upgrade support to create a dependable foundation for your IT network, Microsoft Exchange 2019 integration, MS Exchange 2016 migration, Microsoft Exchange 2013 integration and Microsoft Exchange 2010 maintenance to provide a state-of-the-art email environment, SharePoint help to facilitate information sharing, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to control your vital corporate data, Dynamics GP software training for timely financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for proactively tracking the efficiency of your information system. Progent can also offer Cisco Premier Certified engineers to help you optimize and maintain your network architecture.

Other on-premises and remote IT support offered by Progent to clients in Palo Alto include project management expertise, iPhone integration and management, Android smartphone integration, Blackberry support and Microsoft Windows smart phone and tablet integration, site surveys for Wi-Fi deployment, database management and software programming support from certified Microsoft SQL experts, Oracle professionals, and MySQL consultants, virtual server solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network architecture and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, flat-rate services intended to allow small and medium-size organizations to utilize the same advanced IT solutions used by many of the industry's top enterprises. The ProSight series of IT management outsourcing services addresses all key aspects of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching AV tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to automate the entire threat progression including filtering, identification, containment, remediation, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge technologies incorporated within one agent managed from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with legal and industry data security standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for urgent attention. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and enables fast restoration of vital data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, when necessary, can assist you to recover your critical information. Find out more about ProSight DPS Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide centralized management and comprehensive security for your email traffic. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, enhance and debug their connectivity hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT management personnel and your Progent engineering consultant so that any potential problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your company's ability either to block or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient AV and backup system that aligns with your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Progent can provide advanced online consulting support to help organizations of any size integrate their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to design and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid network models that utilize local IT assets along with public cloud services. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of cloud migration support services such as Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of background providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.

On-premises Consulting and Support Services Available at the QTS Sacramento Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation facility or if your company is considering migrating your main or offsite backup equipment to the QTS Colocation Center, Progent can provide a variety of budget-friendly services such as data center migration, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtualization expertise, remote network monitoring, centralized system management, software programming, business continuity planning, security assessment, and the support of the Progent Test Lab. For more details, see Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Data Center with a variety of advanced computers and network infrastructure that can be used remotely or on premises to accommodate piloting, assessments, capacity testing, repair, business continuity simulation, training, and additional reasons to help Progent's clients succeed with major IT initiatives. For more information, see Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock Local Service Availability
Progent offers optional around-the-clock remote or on-site network help and information technology outsourcing services in these cities in your area:

• Palo Alto
• Redwood City
• Menlo Park
• East Palo Alto
• Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for computer assistance, information technology outsourcing, or top-level services from a Progent engineer, call 650-543-0400 or visit Contact Progent.

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