Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in the Palo Alto area include
law firms, software development companies, venture capital firms, startups and
startup-related support industries. Progent's most popular services in this area include acting as outside CIO,
recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email
systems to the latest versions of Microsoft Exchange.
Restricted budgets and a fiercely
competitive business environment make it necessary for companies
on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to
and affordable outsourced support. 15 years of experience integrating Microsoft
Windows networks makes Progent the right choice.
Your Microsoft Certified IT Service Professionals
For more than 20 years, Progent's network service engineers have been the top providers of low-cost Microsoft Windows consulting, Cisco network infrastructure expertise and advanced consulting assistance for companies in the and the California Central Valley. If your small business needs urgent technical support from a seasoned professional, a network engineer, or a software programmer, Progent is your most reliable choice for IT support services such as e-mail and messaging assistance,
system protection testing and design,
Help Desk outsourcing,
custom application design,
virtual server consulting,
online training for Microsoft Office apps, and
high availability network engineering.
As a Microsoft-qualified network consultant company, Progent offers businesses in Palo Alto enterprise-class IT consulting services plus online or on-premises troubleshooting help for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 migration help to build a dependable foundation for your information network, Microsoft Exchange Server 2019 deployment, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting and Exchange 2010 Server support to provide an advanced messaging environment,
Microsoft SharePoint assistance to facilitate information sharing, MS SQL Server 2019 integration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 consulting to control your key information,
Microsoft Dynamics GP/Great Plains software education for timely management information, and
Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for 24x7 tracking the reliability of your information system.
Progent can also offer Cisco Premier network engineers to show you how to optimize and support your network infrastructure.
Other on-premises and online IT support services provided by Progent to clients in the Palo Alto area include senior project management consulting, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, Blackberry support and Windows handhelds management, site design for Wi-Fi installation, DBA and software development services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtual server solutions from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent provides a family of low-cost, fixed-price services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions used by many of the industry's top enterprises. The ProSight suite of network monitoring and management services addresses all critical areas of information technology including email protection, security and compliance, automated backup/recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior machine learning technology to defend endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to address the entire malware attack progression including filtering, detection, containment, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help you to design and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can deliver advanced support to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data. Find out more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top data security companies to deliver centralized management and world-class security for your email traffic. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a further level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends notices when issues are detected. By automating tedious management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the health of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your designated IT management personnel and your assigned Progent consultant so all looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and medium-size organizations to get an objective assessment of the overall health of their IT system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both versions also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, better compliance with information security standards, higher utilization of network assets, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your current antivirus tools and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.
Progent can provide expert remote consulting support to help businesses of any size connect their information networks with leading public clouds including Azure and Amazon AWS. Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid architectures that utilize on-premises resources along with cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of background providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation facility or if you are considering moving your main or disaster recovery system to the QTS Data Center, Progent can provide a variety of cost-effective consulting services that include colocation relocation, equipment deployment and upgrades, network optimization, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined network administration, software development, disaster recovery planning and testing, data security assessment, and the use of Progent's Test Lab. To find out more, visit Progent's onsite consulting support services at the QTS Colocation Center.
The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network support equipment able to be utilized online or on premises to facilitate piloting, evaluations, performance testing, repair, disaster recovery simulation, education, and additional purposes to help Progent's customers successfully carry out large-scale projects. To learn more, see Progent's Test and Training Lab at the QTS Data Center.
24x7 Local Support Availability
Progent can provide optional 24x7 remote or on-site network help and information technology outsourcing services in these cities in your area:
- Palo Alto
- Redwood City
- Menlo Park
- East Palo Alto
If your small business is in Palo Alto or anywhere in the San Francisco Peninsula
and you need computer help, IT outsourcing, or high-level services from a Progent consultant,
call 650-543-0400 or visit Contact Progent.