San Francisco Peninsula Palo Alto, Redwood City, Atherton:

Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Progent's IT consulting clients in the Palo Alto area include law firms, software development companies, venture capital firms, startups and startup-related support industries. Progent's most popular services in this area include acting as outside CIO, recommending software and hardware, sharing best practices, knowledge transfer to in-house IT staff, remote network monitoring, and upgrading email systems to the latest versions of Microsoft Exchange.

Restricted budgets and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Your Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's network support engineers have been the premier source of low-cost Microsoft Windows support services, Cisco network expertise and advanced consulting services for businesses in the and Silicon Valley. Whether your small business needs emergency network support from a certified expert, a system consultant, or an application developer, Progent is your best choice for IT support services including email help, network protection evaluation and enhancement, Help Desk services, specialized application design, virtual server consulting, online classes for Microsoft Office and Office 365 apps, and fault tolerant network solutions.

As a Microsoft-authorized computer consultant firm, Progent offers businesses of all sizes in Palo Alto enterprise-class IT support expertise as well as remote or on-premises troubleshooting assistance for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 migration support to build a firm foundation for your IT system, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting and Exchange 2010 support to establish a state-of-the-art email solution, Microsoft SharePoint configuration to improve information sharing, MS SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 deployment help to control your vital information, Microsoft Dynamics GP software education for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for 24x7 tracking the reliability of your information system. Progent can also offer Cisco Certified consultants to show you how to optimize and maintain your connectivity infrastructure.

Additional onsite and online information technology services provided by Progent to clients in the Palo Alto area include senior project management expertise, Apple iPhone integration and management, Google Android phone integration, Blackberry support and Microsoft Windows smart phone and tablet management, site design for Wi-Fi installation, database management and application development support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate services designed to enable small and mid-size businesses to benefit from the same cutting-edge technology used by some of the world's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services covers all key areas of information technology such as email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior analysis tools to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight ASM protects local and cloud resources and offers a unified platform to address the entire malware attack progression including filtering, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Endpoint Security and Exchange Email Filtering
  ProSight Enhanced Security Protection services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical data, apps and virtual machines that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to provide centralized control and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. For more information, see Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to map, monitor, enhance and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so that all potential issues can be resolved before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery expert. The fact-finding interview is intended to help assess your company's ability either to block or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective AV and backup/recovery system that meets your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration
Progent offers advanced online support to help businesses of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To assist you to incorporate public clouds with networks, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent has more than two decades of experience providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently using the QTS Data Center as a colocation facility or if your business is planning on moving your primary or disaster recovery equipment to the QTS Data Center, Progent can provide a range of affordable services that include data center migration, system installation and upgrades, network improvements, project management, virtualization configuration, offsite network monitoring, streamlined network administration, software development, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Data Center with a variety of advanced computers and network support infrastructure able to be used remotely or on site to facilitate piloting, assessments, performance testing, repair, disaster recovery planning, training, and other purposes to help Progent's clients succeed with major projects. To learn more, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock Local Support Options
Progent can provide optional 24x7 on-line or on-premises computer help and information technology outsourcing expertise in these cities in your region:

• Palo Alto
• Redwood City
• Menlo Park
• East Palo Alto
• Atherton

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you require computer assistance, IT outsourcing, or advanced services from a Progent professional, call 650-543-0400 or visit Contact Progent.