Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in the Tri-Valley area include software
developers, Internet technology companies, telecommunications companies, and back-office support divisions of
global companies. Businesses in the Tri-Valley area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this competitive environment, many growing businesses are trying
to control budgets and staff size without compromising their IT
system. Progent offers professional, affordable IT outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft and Cisco Certified IT Service Experts
For more than two decades, Progent's network support engineers have been the top providers of affordable Microsoft Windows support services, Cisco networking expertise and IT consulting assistance for companies in the and Silicon Valley. If your company requires urgent technical support from a certified expert, a network engineer, or an application programmer, Progent is your best choice for computer services including e-mail and messaging assistance,
network security testing and enhancement,
Help Desk support,
custom program design,
server virtualization help,
online training for Microsoft Office applications, and
fault tolerant system engineering.
As a Microsoft-authorized computer consultant company, Progent provides companies in Pleasanton enterprise-class information technology support services as well as online or in person technical help for networks based on Windows and Cisco platforms. Practice areas offered by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 upgrade help to build a firm foundation for your IT network, MS Exchange 2019 planning and configuration, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration and Exchange 2010 support to establish an advanced email solution,
MS SharePoint management to improve information sharing, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 deployment help to manage your vital information,
Dynamics GP software training for timely financial information, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively monitoring the efficiency of your information system.
Progent can also provide Cisco Certified network consultants to show you how to optimize and maintain your connectivity architecture.
Other on-premises and remote information technology consulting services provided by Progent to clients in the Pleasanton area include project management consulting, iPhone and iPad integration, Android smartphone and tablet integration, RIM Blackberry support and Microsoft Windows handhelds management, wireless site design for Wi-Fi installation, database management and software programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a family of budget-friendly, flat-rate services designed to allow small and mid-size organizations to benefit from the same cutting-edge technology used by some of the world's leading corporations. Progent's ProSight portfolio of network monitoring and management services addresses all critical facets of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, VM cloud hosting, and network resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis technology to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to automate the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP environment that meets your company's specific needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services provide small and medium-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become lost or damaged due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when needed, can assist you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide web-based management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outgoing email, the local gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, reconfigure and debug their networking hardware like routers, firewalls, and load balancers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious network management activities, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, locating devices that need critical updates, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the state of critical assets that drive your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your assigned Progent consultant so that all potential problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) system. Both versions also include one year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with data security standards, more efficient utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your organization's ability either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your existing security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup system that meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.
Progent offers advanced remote consulting to help businesses of any size integrate their IT infrastructure with leading public clouds such as Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine local IT assets along with public clouds. To help you to integrate cloud services with networks, Progent offers a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform integration consulting. Progent has over 20 years of background delivering high-level consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Onsite Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Data Center as a colocation facility or if you are planning on migrating your primary or disaster recovery equipment to the QTS Sacramento Data Center, Progent can provide a range of budget-friendly consulting services that include colocation migration, system deployment and updates, network improvements, project management, virtual server expertise, offsite monitoring, streamlined network administration, software development, disaster recovery/business continuity planning, security assessment, and the use of Progent's Test Lab. For more details, visit Progent's consulting support at the QTS Data Center.
Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network equipment able to be used online or on site to facilitate system testing, evaluations, capacity testing, troubleshooting, disaster recovery planning, education, and additional reasons to help Progent's clients succeed with large-scale projects. To learn more, refer to Progent's Test and Training Lab at the QTS Colocation Center.
24x7 On-site Support Availability
Progent offers optional around-the-clock remote or on-premises network help and IT outsourcing services in these locations in your region:
- San Ramon
If your small business is in the Tri-Valley area
and you are looking for computer assistance, IT outsourcing, or top-level expertise from a certified Progent consultant,
call 925-621-2400 or visit Contact Progent.