Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in the Tri-Valley area include software
developers, Internet technology companies, telecommunications companies, and back-office support divisions of
global companies. Businesses in the Tri-Valley area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this competitive environment, many growing businesses are trying
to control budgets and staff size without compromising their IT
system. Progent offers professional, affordable IT outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft Certified Information Technology Consulting Experts
For over two decades, Progent's network support experts have been the premier source of economical Microsoft support services, Cisco network technology expertise and advanced consulting assistance for companies in the and Silicon Valley. If your company needs emergency network support from a certified professional, a system engineer, or a software programmer, Progent is the most reliable source for computer services such as email consulting,
system security evaluation and enhancement,
Help Desk services,
custom application design,
server virtualization help,
live online classes for Microsoft Office and Office 365 applications, and
high availability system design.
As a Microsoft-authorized computer consulting firm, Progent provides businesses of all sizes in the city of Pleasanton enterprise-class information technology consulting services as well as remote or in person troubleshooting help for environments based on Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 upgrade help to build a solid basis for your information network, Microsoft Exchange Server 2019 integration, MS Exchange 2016 Server upgrade support, Exchange 2013 integration and Exchange 2010 Server management to establish a state-of-the-art messaging solution,
MS SharePoint configuration to improve information sharing, Microsoft SQL Server 2019 migration consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to harness your vital information,
Microsoft Dynamics GP software education for timely financial reporting, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for proactively tracking the health of your information system.
Progent can also offer Cisco Premier network engineers to show you how to optimize and maintain your network architecture.
Additional on-premises and remote information technology services offered by Progent to clients in the Pleasanton area include senior project management expertise, iPhone integration and management, Android smartphone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, site surveys for Wi-Fi installation, database management and application programming support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtual server expertise from certified Windows Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer integrators, plus disaster recovery planning and testing.
Progent's ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, fixed-price services designed to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's top corporations. The ProSight series of IT management outsourcing services covers all key facets of information technology including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to automate the complete malware attack progression including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that allows you prove compliance with government and industry data security standards. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate attention. Progent's consultants can also help your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight DPS automates your backup activities and allows fast recovery of critical data, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, reconfigure and debug their connectivity appliances like routers, firewalls, and access points as well as servers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that need important software patches, or resolving performance problems. Find out more details about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT staff and your Progent consultant so that all looming problems can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size businesses to obtain an objective assessment of the overall health of their network. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the configuration of your core infrastructure assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory (AD) system. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, better compliance with government and industry security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to assess your organization's preparedness either to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to collect information about your current AV defense and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective security and backup environment that aligns with your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.
Hybrid Cloud Integration Solutions
Progent offers expert remote support services to help organizations of any size integrate their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that utilize local IT assets as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform planning and integration expertise. Progent has over 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Onsite Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento Data Center as a colocation site or if you are planning on migrating your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent can provide a range of affordable services including colocation migration, system installation and upgrades, network optimization, comprehensive project management services, virtualization expertise, remote monitoring, centralized network management, software development, disaster recovery planning and testing, security evaluation, and the use of the Progent Test Lab. For more details, refer to Progent's consulting support at the QTS Data Center.
The Progent Test Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network support equipment able to be used remotely or on premises to facilitate piloting, evaluations, capacity testing, repair, disaster recovery simulation, training, and additional purposes to help Progent's clients succeed with major IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Colocation Center.
Round-the-clock On-site Support Availability
Progent offers optional around-the-clock on-line or on-premises computer support and information technology outsourcing services in these locations in your area:
- San Ramon
If your small business is in the Tri-Valley area
and you are in need of technical assistance, IT outsourcing, or advanced services from a Microsoft or Cisco certified engineer,
call 925-621-2400 or visit Contact Progent.