Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Tri-Valley area include software developers, Internet technology companies, telecommunications companies, and back-office support divisions of global companies. Businesses in the Tri-Valley area require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this competitive environment, many growing businesses are trying to control budgets and staff size without compromising their IT system. Progent offers professional, affordable IT outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: The Microsoft Certified Information Technology Service Professionals
For more than 20 years, Progent's computer support engineers have been the top source of low-cost Microsoft Windows consulting, Cisco networking integration and IT consulting services for businesses in the and the California Central Valley. Whether your organization requires urgent network support from a certified expert, a system consultant, or an application programmer, Progent is your best source for computer services such as e-mail and messaging consulting, system security assessment and enhancement, Help Desk outsourcing, custom application development, server virtualization architecture, online training for Microsoft Office apps, and high availability system engineering.

As a Microsoft-authorized computer consultant company, Progent provides companies in the city of Pleasanton enterprise-class information technology support expertise as well as remote or onsite technical help for networks powered by Windows and Cisco platforms. Practice areas offered by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 migration help to create a firm foundation for your IT system, Microsoft Exchange 2019 deployment, MS Exchange 2016 Server migration, Exchange 2013 integration and Exchange 2010 support to establish an advanced email environment, SharePoint assistance to facilitate collaboration, MS SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your key corporate data, Dynamics GP software customization for accurate financial reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for proactively monitoring the efficiency of your information system. Progent can in addition provide Cisco Certified network consultants to help you optimize and support your connectivity architecture.

Additional onsite and online IT consulting services available from Progent to clients in Pleasanton include project management expertise, Apple iPhone and iPad integration, Android phone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, site surveys for Wi-Fi deployment, database management and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent offers a selection of affordable, fixed-price managed services designed to enable small and mid-size businesses to utilize the same advanced IT solutions used by some of the world's top corporations. The ProSight series of network monitoring and management services covers all critical facets of information technology such as email content filtering, security and compliance, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoints and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to manage the complete malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and configure a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information security standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent action. Progent's consultants can also assist you to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of critical files, apps and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex network management processes, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding devices that need important updates, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital computers that drive your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so that any looming issues can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also come with a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, better compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and less downtime. Learn more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your company's preparedness either to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective security and backup/recovery environment that meets your business needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide advanced remote consulting support to help businesses of all sizes connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid topologies that utilize local resources as well as public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.

On-premises Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation site or if your company is planning on migrating your main or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a range of affordable consulting services such as data center relocation, system deployment and updates, network optimization, comprehensive project management services, virtualization configuration, remote monitoring, centralized system management, application programming, business continuity solutions, security assessment, and the use of Progent's Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Colocation Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network support infrastructure able to be utilized remotely or on premises to accommodate piloting, assessments, capacity testing, forensics, business continuity planning, training, and additional purposes to help Progent's clients succeed with large-scale projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Data Center.

24x7 In Person Support Options
Progent offers optional around-the-clock remote or in person network support and IT outsourcing expertise in these locations in your region:

  • Pleasanton
  • Livermore
  • San Ramon
  • Dublin

If your small business is in the Tri-Valley area and you are in need of technical support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 925-621-2400 or visit Contact Progent.