Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in the Tri-Valley area include software
developers, Internet technology companies, telecommunications companies, and back-office support divisions of
global companies. Businesses in the Tri-Valley area require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this competitive environment, many growing businesses are trying
to control budgets and staff size without compromising their IT
system. Progent offers professional, affordable IT outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft Certified Information Technology Consulting Professionals
For more than two decades, Progent's network support experts have been the premier source of low-cost Microsoft support services, Cisco network technology integration and advanced consulting assistance for companies in the and the California Central Valley. Whether your company requires urgent network help from a certified expert, a system consultant, or an application developer, Progent is the best choice for computer support services including e-mail and messaging migration and support,
system security evaluation and enhancement,
Help Desk support,
specialized program design,
virtual server help,
online training for Microsoft Office and Office 365 applications, and
high availability system solutions.
As a Microsoft-qualified computer consultant firm, Progent provides businesses of all sizes in the Pleasanton area world-class IT consulting expertise plus remote or onsite technical help for networks powered by Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade help to build a solid foundation for your IT system, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange Server 2016 upgrade support, Exchange Server 2013 consulting and Exchange Server 2010 management to provide an advanced email solution,
MS SharePoint management to facilitate teamwork, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to harness your key corporate data,
Dynamics GP software customization for accurate management information, and
System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for automatically tracking the efficiency of your network.
Progent can in addition provide Cisco Premier Certified consultants to help you optimize and maintain your connectivity architecture.
Additional on-premises and online IT consulting services provided by Progent to clients in Pleasanton include project management consulting, iPhone integration, Android phone integration and management, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, database management and application development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a selection of affordable, flat-rate managed services intended to enable small and medium-size organizations to benefit from the same best-of-breed technology used by many of the industry's top enterprises. Progent's ProSight line of IT management outsourcing services addresses all critical aspects of information technology including email content filtering, behavioral-based threat defense, cloud-based backup/recovery, infrastructure management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge technologies incorporated within one agent managed from a unified control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also help you to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and allows fast restoration of vital data, applications and VMs that have become lost or damaged due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to configure ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating tedious management activities, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.
- ProSight LAN Watch: Server and Desktop Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running efficiently by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management personnel and your Progent consultant so any looming problems can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting environment without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT documentation, you can save up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory system. Both also include a year of advanced remote network monitoring and management. Benefits can include simpler management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery expert. The fact-finding interview is intended to assess your organization's preparedness to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to create a cost-effective security and backup/recovery system that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.
Hybrid Cloud Solutions
Progent can provide advanced online support services to help companies of any size integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that combine physical IT assets as well as cloud services. To help you to incorporate public clouds with networks, Progent can provide a range of cloud integration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of background delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.
On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to the QTS Data Center, Progent can provide a variety of cost-effective services that include data center relocation, equipment installation and upgrades, network optimization, project management, virtual server configuration, remote network monitoring, streamlined system administration, software programming, business continuity solutions, security assessment, and the use of Progent's Test Lab. To find out more, visit Progent's onsite consulting support at the QTS Colocation Center.
The Progent Test Lab is a lab at the QTS Data Center with a collection of dedicated computers and network equipment able to be utilized remotely or on site to facilitate system testing, assessments, capacity modeling, forensics, business continuity simulation, training, and other purposes to help Progent's customers succeed with major projects. To learn more, visit Progent's Test Lab at the QTS Sacramento Data Center.
24x7 On-site Service Options
Progent offers optional around-the-clock remote or in person network support and information technology outsourcing expertise in these cities in your area:
- San Ramon
If your small business is in the Tri-Valley area
and you need computer assistance, IT outsourcing, or advanced services from a certified Progent engineer,
call 925-621-2400 or visit Contact Progent.