California Central Valley
Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

The Rancho Cordova business community is experiencing rapid growth along with an influx of technology firms. Progent's IT consulting clients in this region include a variety of industries such as communications, insurance and financial-related companies, professional and engineering service firms, software development, legal services and health care. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Rancho Cordova, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Rancho Cordova, Progent can act as a seamless extension of corporate IT management.

Progent: Your Microsoft Certified IT Consulting Experts
For more than two decades, Progent's network service experts have been the premier source of budget-friendly Microsoft Windows support services, Cisco networking integration and advanced consulting assistance for companies in the and Silicon Valley. Whether your company needs urgent network help from a seasoned professional, a network consultant, or a software developer, Progent is the best choice for computer services including email expertise, system security evaluation and enhancement, Helpdesk outsourcing, specialized program design, server virtualization help, online instruction for Microsoft Office and Office 365 applications, and fault tolerant system design.

As a Microsoft-certified computer consulting company, Progent offers companies in Rancho Cordova enterprise-class IT consulting services plus online or onsite troubleshooting assistance for networks powered by Windows and Cisco technology. Areas of expertise offered by Progent cover Microsoft Windows Server 2022 solution design and integration expertise, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 management and troubleshooting expertise and Windows Server 2008 upgrade support to create a solid basis for your IT network, Microsoft Exchange 2019 deployment, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server integration and Microsoft Exchange Server 2010 support to establish an advanced messaging environment, MS SharePoint configuration to facilitate collaboration, MS SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to manage your key information, Microsoft Dynamics GP/Great Plains software programming for accurate management reporting, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting for automatically tracking the health of your information system. Progent can also provide Cisco Premier network engineers to help you maximize and support your connectivity infrastructure.

Additional onsite and online IT consulting provided by Progent to businesses in Rancho Cordova include project management consulting, iPhone integration, Google Android smartphone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi installation, database management and application development services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus business continuity planning and testing.

ProSight Managed IT Services for Small and Medium Size Organizations
Progent provides a family of budget-friendly, subscription-based services designed to allow small and mid-size organizations to benefit from the same best-of-breed technology deployed by some of the industry's leading corporations. The ProSight line of IT management outsourcing services covers all critical aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services include:

• ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring Services
  ProSight LAN Watch is Progent's network, server and endpoint remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your Progent consultant so all looming problems can be addressed before they can impact productivity. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.
• ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-driven platform for monitoring and managing your client-server infrastructure by providing tools for streamlining common tedious jobs. These can include health checking, update management, automated repairs, endpoint deployment, backup and recovery, anti-virus response, secure remote access, built-in and custom scripts, asset inventory, endpoint profile reports, and troubleshooting support. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alert to your specified IT staff and your Progent consultant so that potential issues can be fixed before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.
• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller businesses to diagram, track, enhance and troubleshoot their connectivity appliances such as switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of virtually all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating time-consuming network management activities, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that need important updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is an expanding family of in-depth management reporting tools created to work with the leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-through or endpoints with out-of-date AVs. By exposing ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Data Protection Services (DPS): Managed Backup and Recovery
  Progent has worked with advanced backup/restore product companies to produce ProSight Data Protection Services, a selection of management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and monitor your backup operations and enable non-disruptive backup and rapid restoration of vital files/folders, applications, images, plus Hyper-V and VMware virtual machines. ProSight DPS helps you recover from data loss resulting from equipment breakdown, natural calamities, fire, malware such as ransomware, human error, malicious employees, or application glitches. Managed backup services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed services are most appropriate for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver centralized control and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a further level of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more information, visit Email Guard spam and content filtering.

• ProSight MFA with Cisco Duo: Identity Validation, Endpoint Policy Enforcement, and Protected Single Sign-on
  Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected application and give your password you are requested to confirm your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be used for this second form of ID validation including an iPhone or Android or watch, a hardware token, a landline phone, etc. You can designate several validation devices. To find out more about Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

• ProSight Co-Managed Call Desk: Outsourced and Shared Call Center Services
  Progent's Shared Service Desk offers a seamless supplement to your core support team. End user interaction with the Help Desk, provision of technical assistance, issue escalation, trouble ticket generation and tracking, efficiency measurement, and maintenance of the service database are consistent whether incidents are resolved by your internal support staff, by Progent, or by a combination. You have complete flexibility to extend or reduce your share of technical support work as needed. Progent takes care of initial installation and onboarding of the professional services PSA software as well as documentation, testing and training. For more information about ProSight Co-Managed Help Desk, visit ProSight Co-Managed Help Desk.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire threat lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include one-click rollback using Windows VSS and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery powered by SentinelOne technology.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with government and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

• Patch Management: Patch Management Services
  Progent's support services for software and firmware patch management offer businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. Besides maximizing the protection and functionality of your IT environment, Progent's software/firmware update management services allow your IT team to concentrate on line-of-business projects and activities that deliver the highest business value from your information network. Find out more about Progent's patch management support services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported immediately to an alternate hosting solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to assess your company's preparedness either to stop or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current cybersecurity posture and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup environment that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Progent can provide advanced online support services to help organizations of all sizes integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-centric solutions or in hybrid topologies that utilize physical IT assets as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has more than 20 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and within your budget.

On-premises Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation site or if your company is planning on moving your primary or disaster recovery system to the QTS Data Center, Progent offers a variety of cost-effective consulting services such as data center migration, system deployment and updates, infrastructure optimization, project management services, virtual server configuration, offsite monitoring, automated network management, application development, disaster recovery/business continuity solutions, security assessment, and the support of Progent's Test Lab. To find out more, see Progent's consulting support at the QTS Data Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of advanced servers and network support infrastructure able to be utilized remotely or on site to facilitate piloting, assessments, performance modeling, troubleshooting, business continuity simulation, training, and other reasons to help Progent's clients successfully carry out major IT initiatives. For more information, see Progent's Test Lab at the QTS Data Center.

24x7 In Person Support Options
Progent offers optional 24x7 remote or in person network help and information technology outsourcing expertise in these locations in your area:

• Rancho Cordova
• Folsom
• El Dorado Hills
• Fair Oaks
• Carmichael

If your small business is in Rancho Cordova and you require technical help, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 209-929-1133 or visit Contact Progent.