California Central Valley
Rancho Cordova, Fair Oaks, Carmichael

Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

The Rancho Cordova business community is experiencing rapid growth along with an influx of technology firms. Progent's IT consulting clients in this region include a variety of industries such as communications, insurance and financial-related companies, professional and engineering service firms, software development, legal services and health care. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Rancho Cordova, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Rancho Cordova, Progent can act as a seamless extension of corporate IT management.

Your Microsoft and Cisco Certified IT Consulting Experts
For more than 20 years, Progent's computer support experts have been the top source of low-cost Microsoft Windows consulting, Cisco network infrastructure expertise and advanced consulting assistance for companies in the and the California Central Valley. If your organization requires emergency technical help from a certified expert, a network consultant, or a software developer, Progent is the most reliable source for IT support services including email assistance, system protection evaluation and design, Help Desk support, specialized program design, virtualization consulting, live online classes for Microsoft Office applications, and fault tolerant network solutions.

As a Microsoft-qualified network consulting company, Progent provides businesses of all sizes in Rancho Cordova world-class information technology support services plus remote or onsite technical support for environments based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2022 solution design and migration services, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 maintenance and troubleshooting expertise and Windows Server 2008 migration support to build a firm foundation for your information system, MS Exchange 2019 Server integration, MS Exchange Server 2016 migration, Exchange 2013 Server consulting and Microsoft Exchange Server 2010 support to establish an advanced email solution, Microsoft SharePoint help to facilitate teamwork, MS SQL Server 2019 migration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to harness your key information, Microsoft Dynamics GP/Great Plains software programming for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for 24x7 tracking the health of your network. Progent can also offer Cisco Premier Certified engineers to help you optimize and maintain your network architecture.

Additional on-premises and online IT consulting offered by Progent to clients in the Rancho Cordova neighborhood include senior project management consulting, iPhone integration, Google Android smartphone integration, RIM Blackberry troubleshooting and Windows handhelds integration, site design for Wi-Fi installation, database management and software programming services from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL consultants, virtualization solutions from certified Hyper-V consultants, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Subscription-based Services for Small and Mid-size Businesses
Progent offers a selection of budget-friendly, subscription-based services intended to allow small and mid-size businesses to utilize the same advanced IT solutions used by some of the industry's leading enterprises. The ProSight portfolio of outsourced network management services covers all critical facets of information technology such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight LAN Watch: Network, Server, and Endpoint Monitoring Services
  ProSight LAN Watch is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so any potential problems can be resolved before they have a chance to disrupt your network. Learn more details about ProSight LAN Watch server and desktop monitoring services.
• ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
  ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven solution for monitoring and managing your network, server, and desktop devices by offering tools for performing common time-consuming tasks. These can include health checking, patch management, automated repairs, endpoint deployment, backup and restore, A/V defense, secure remote access, built-in and custom scripts, resource inventory, endpoint status reporting, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it transmits an alarm to your specified IT staff and your Progent consultant so that emerging problems can be fixed before they impact your network. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
• ProSight WAN Watch: Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to diagram, track, enhance and troubleshoot their networking hardware such as switches, firewalls, and access points as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are discovered. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding devices that need critical software patches, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing family of real-time management reporting tools created to work with the industry's top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like spotty support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
  Progent has worked with leading backup/restore technology companies to create ProSight Data Protection Services, a selection of management outsourcing plans that provide backup-as-a-service. ProSight DPS products manage and track your backup operations and allow transparent backup and rapid recovery of vital files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned employees, or software bugs. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to identify which of these managed services are best suited for your IT environment.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading data security companies to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

• ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
  Progent's Duo MFA services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to verify your identity via a unit that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this second form of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about Duo identity authentication services, see Duo MFA two-factor authentication services for access security.

• ProSight Shared Call Desk: Outsourced and Shared Call Desk Services
  Progent's Co-managed Service Desk provides a smooth supplement to your core support staff. User access to the Service Desk, delivery of technical assistance, problem escalation, trouble ticket generation and tracking, performance measurement, and maintenance of the service database are consistent whether issues are resolved by your corporate IT support resources, by Progent, or a mix of the two. You have complete versatility to extend or reduce your part of support activity as required. Progent provides initial installation and provisioning of the professional services PSA software plus documentation, validation and education. For more information about ProSight Shared Support, go to ProSight Shared Call Desk.

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoints and physical and virtual servers against new malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, infiltration detection, mitigation, remediation, and post-attack forensics. Top features include one-click rollback with Windows VSS and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device management, and web filtering via leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

• Patch Management: Software/Firmware Update Management Services
  Progent's managed services for patch management offer businesses of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your ever-evolving IT system. Besides maximizing the protection and functionality of your computer network, Progent's patch management services allow your in-house IT staff to focus on more strategic projects and activities that deliver the highest business value from your information network. Read more about Progent's software/firmware update management support services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The interview is intended to help evaluate your organization's ability to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply best practices to create an efficient AV and backup environment that aligns with your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Progent can provide expert online consulting support to help businesses of any size integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your IT team to design and manage cost-effective ecosystems that can include Windows and Linux operating systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine local IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.

On-premises Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now utilizing the QTS Sacramento Data Center as a colocation site or if you are planning on migrating your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent offers a variety of budget-friendly services including colocation relocation, system installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization configuration, offsite network monitoring, streamlined network administration, application programming, business continuity planning and testing, security assessment, and the support of the Progent Test Lab. For more details, see Progent's consulting support at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network support equipment able to be used online or on premises to facilitate piloting, assessments, performance modeling, forensics, business continuity simulation, training, and other purposes to help Progent's clients successfully carry out major IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Colocation Center.

Round-the-clock In Person Support Options
Progent can provide optional 24x7 remote or in person network help and information technology outsourcing services in these locations in your area:

• Rancho Cordova
• Folsom
• El Dorado Hills
• Fair Oaks
• Carmichael

If your small business is in Rancho Cordova and you need technical help, IT outsourcing, or high-level services from a Progent professional, call 209-929-1133 or visit Contact Progent.