California Central Valley
Rancho Cordova, Fair Oaks, Carmichael

Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

The Rancho Cordova business community is experiencing rapid growth along with an influx of technology firms. Progent's IT consulting clients in this region include a variety of industries such as communications, insurance and financial-related companies, professional and engineering service firms, software development, legal services and health care. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Rancho Cordova, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Rancho Cordova, Progent can act as a seamless extension of corporate IT management.

Progent: The Microsoft and Cisco Certified Information Technology Consulting Professionals
For over 20 years, Progent's network support experts have been the premier source of low-cost Microsoft Windows support services, Cisco network infrastructure integration and IT consulting services for businesses in the and Silicon Valley. Whether your company needs urgent network support from a certified professional, a network engineer, or an application programmer, Progent is your most reliable source for computer support services including e-mail and messaging expertise, system protection assessment and design, Helpdesk outsourcing, specialized application development, virtualization help, online instruction for Microsoft Office and Office 365 apps, and high availability system engineering.

As a Microsoft-authorized network consultant company, Progent provides companies in the Rancho Cordova vicinity enterprise-class information technology consulting expertise as well as remote or on-premises troubleshooting support for networks based on Microsoft Windows and Cisco technology. Areas of expertise offered by Progent include Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 maintenance and troubleshooting expertise and Windows Server 2008 R2 migration support to build a firm foundation for your IT system, MS Exchange 2019 integration, MS Exchange 2016 planning and deployment, Microsoft Exchange 2013 Server consulting and Exchange 2010 Server support to provide a state-of-the-art email environment, SharePoint configuration to improve information sharing, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 consulting to harness your key corporate data, Dynamics GP/Great Plains software customization for timely financial information, and Microsoft System Center 2012 Operations Manager support and SCOM 2016 consulting for automatically monitoring the reliability of your network. Progent can also offer Cisco Certified consultants to help you optimize and maintain your network infrastructure.

Additional onsite and online IT consulting services available from Progent to clients in the Rancho Cordova neighborhood include senior project management expertise, Apple iPhone and iPad integration, Android phone integration and management, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site surveys for Wi-Fi installation, database management and software programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network design and integration, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

ProSight Subscription-based Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, fixed-price managed services designed to enable small and mid-size organizations to utilize the same best-of-breed technology used by many of the world's top enterprises. Progent's ProSight series of network monitoring and management services covers all critical facets of information technology such as email protection, security and compliance, cloud-based backup/recovery, network infrastructure health monitoring, VM cloud hosting, and network asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning tools to guard endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to manage the complete malware attack lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
  Progent's ProSight Enhanced Security Protection managed services deliver affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and implement a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services (DPS): Managed Backup and Recovery
  Progent has worked with advanced backup/restore product vendors to create ProSight Data Protection Services, a selection of management outsourcing plans that provide backup-as-a-service (BaaS). ProSight DPS services automate and monitor your backup operations and enable non-disruptive backup and rapid recovery of critical files/folders, apps, images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you protect against data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, human error, malicious employees, or software glitches. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these managed services are most appropriate for your IT environment.

• Progent's Patch Management: Patch Management Services
  Progent's managed services for patch management offer businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, applying, and documenting updates to your dynamic IT system. In addition to maximizing the protection and reliability of your computer environment, Progent's patch management services free up time for your in-house IT staff to focus on more strategic projects and activities that derive the highest business value from your information network. Learn more about Progent's patch management services.

• ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
  Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and give your password you are requested to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. To find out more about ProSight Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services.

• ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
  ProSight Reporting is an expanding line of real-time and in-depth management reporting utilities created to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues such as inconsistent support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver centralized control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises security gateway device adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Management
  Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and debug their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are kept current, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends notices when issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

• ProSight LAN Watch: Server and Desktop Monitoring Services
  ProSight LAN Watch is Progent's server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your specified IT management staff and your Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's ability either to stop or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup system that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report.

Cloud Integration Solutions
Progent can provide expert online support to help businesses of all sizes connect their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your IT team to plan and manage cost-effective environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid topologies that combine physical resources as well as public clouds. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud integration support services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration initiatives on schedule and affordably.

On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Data Center as a colocation facility or if you are considering moving your primary or offsite backup equipment to the QTS Colocation Center, Progent can provide a range of cost-effective services such as data center migration, system installation and upgrades, network improvements, comprehensive project management services, virtualization expertise, remote monitoring, automated system administration, application development, business continuity solutions, security evaluation, and the support of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Colocation Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a collection of dedicated servers and network support infrastructure that can be utilized online or on premises to accommodate piloting, evaluations, capacity modeling, forensics, disaster recovery simulation, training, and additional purposes to help Progent's clients successfully carry out major IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock Local Service Options
Progent offers optional 24x7 on-line or on-site computer help and information technology outsourcing expertise in these cities in your region:

• Rancho Cordova
• Folsom
• El Dorado Hills
• Fair Oaks
• Carmichael

If your small business is in Rancho Cordova and you need technical help, IT outsourcing, or advanced expertise from a certified Progent professional, call 209-929-1133 or visit Contact Progent.