California Central Valley
Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Onsite Service Available in Rancho Cordova, Folsom, El Dorado Hills, Fair Oaks, Carmichael

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

The Rancho Cordova business community is experiencing rapid growth along with an influx of technology firms. Progent's IT consulting clients in this region include a variety of industries such as communications, insurance and financial-related companies, professional and engineering service firms, software development, legal services and health care. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in Rancho Cordova, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in Rancho Cordova, Progent can act as a seamless extension of corporate IT management.

Your Microsoft Certified Network Service Professionals
For over 20 years, Progent's network service engineers have been the top providers of budget-friendly Microsoft support services, Cisco networking expertise and advanced consulting assistance for businesses in the and Silicon Valley. Whether your company requires emergency technical help from a certified expert, a system consultant, or an application developer, Progent is the most reliable source for computer services including email expertise, system protection testing and enhancement, Helpdesk services, specialized application design, virtual server help, live online instruction for Microsoft Office apps, and fault tolerant system engineering.

As a Microsoft-Partner computer consultant company, Progent provides businesses in the Rancho Cordova vicinity world-class IT support expertise as well as remote or onsite troubleshooting assistance for networks powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment expertise and Microsoft Windows Server 2008 migration support to build a firm basis for your information system, MS Exchange 2016 Server migration, Microsoft Exchange 2013 Server consulting and Exchange 2010 Server maintenance to establish a state-of-the-art messaging environment, SharePoint configuration to improve information sharing, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to harness your vital information, Dynamics GP/Great Plains software programming for accurate management information, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for proactively tracking the reliability of your information system. Progent can in addition provide Cisco Premier Certified consultants to show you how to maximize and maintain your network architecture.

Additional on-premises and remote IT support available from Progent to clients in the Rancho Cordova area include project management consulting, Apple iPhone integration, Google Android phone and tablet integration, Blackberry support and Microsoft Windows handhelds integration, site surveys for Wi-Fi installation, DBA and application programming services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a family of affordable, flat-rate services intended to allow small and mid-size businesses to utilize the same best-of-breed IT solutions used by many of the industry's leading enterprises. Progent's ProSight portfolio of network monitoring and management services addresses all critical areas of information technology including email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure monitoring and management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and offers a unified platform to manage the entire threat progression including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge technologies packaged within one agent managed from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent attention. Progent's consultants can also help your company to install and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates your backup processes and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to inbound threats and saves system bandwidth and storage. Email Guard's on-premises gateway device adds a further level of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your Progent engineering consultant so that all potential issues can be addressed before they can impact your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect information about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness either to block or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup system that aligns with your business needs. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Progent offers advanced remote support services to help businesses of any size connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer cost-effective environments that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that combine physical IT assets as well as cloud services. To assist you to incorporate public clouds with networks, Progent can provide a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

On-premises Consulting and Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS Sacramento Data Center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the QTS Colocation Center, Progent can provide a variety of affordable consulting services such as data center migration, equipment installation and upgrades, network optimization, comprehensive project management services, virtualization expertise, offsite monitoring, centralized network administration, software development, disaster recovery/business continuity planning, security assessment, and the support of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Colocation Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of dedicated servers and network equipment that can be used remotely or on site to facilitate piloting, evaluations, performance modeling, repair, disaster recovery planning, training, and other purposes to help Progent's clients successfully carry out large-scale projects. To learn more, visit Progent's Test Lab at the QTS Colocation Center.

24x7 On-site Service Availability
Progent offers optional around-the-clock on-line or in person network support and information technology outsourcing expertise in these locations in your region:

• Rancho Cordova
• Folsom
• El Dorado Hills
• Fair Oaks
• Carmichael

If your small business is in Rancho Cordova and you are looking for computer assistance, information technology outsourcing, or top-level services from a certified Progent consultant, call 209-929-1133 or visit Contact Progent.

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