Monterey Peninsula
Salinas, Marina, Castroville:

Onsite Service Available in Salinas, Marina, Castroville

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in Salinas, Marina, Castroville and the Northern Monterey Peninsula area include food processing companies, wineries, accounting and real estate service firms. Progent's most popular services in this area include outsourcing of IT management, designing and implementing low-maintenance network infrastructures, emergency on-site support, and remote network monitoring.

Many small businesses in this area rely on independent consultants who may not have the depth of expertise or access to back-up personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Your Microsoft Certified IT Consulting Professionals
For over 20 years, Progent's computer support experts have been the premiere providers of low-cost Microsoft Windows support services, Cisco network integration and IT consulting services for businesses in the and Silicon Valley. If your small business needs emergency technical support from a certified expert, a system engineer, or a software developer, Progent is the best choice for IT services such as Microsoft Exchange and Outlook expertise, system security assessment and enhancement, Help Desk outsourcing, specialized program design, server virtualization consulting, live online training for Microsoft Office and Office 365 applications, and high availability network engineering.

As a Microsoft-certified network consulting company, Progent offers companies in the Salinas vicinity enterprise-class IT consulting services plus online or on-premises troubleshooting support for environments powered by Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to create a dependable basis for your information system, MS Exchange Server 2019 deployment, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration and Exchange 2010 management to establish a state-of-the-art messaging environment, MS SharePoint help to facilitate teamwork, MS SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to control your vital corporate data, Microsoft Dynamics GP/Great Plains software education for timely financial information, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for automatically tracking the health of your information system. Progent can in addition provide Cisco Premier network engineers to help you optimize and maintain your connectivity infrastructure.

Additional onsite and remote information technology consulting services offered by Progent to clients in Salinas include project management expertise, iPhone integration and management, Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site surveys for Wi-Fi installation, DBA and application development support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server design and support from certified Hyper-V integrators, VMware vSphere configuration and troubleshooting, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix consultants, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent provides a selection of affordable, fixed-price services intended to enable small and mid-size businesses to benefit from the same cutting-edge technology used by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all key areas of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to manage the entire malware attack lifecycle including blocking, detection, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection managed services offer ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools packaged within one agent accessible from a unified control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's unique needs and that allows you prove compliance with legal and industry information protection regulations. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that require urgent attention. Progent can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, and PCI and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays within your security perimeter. For more details, see Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances such as routers, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, locating appliances that require critical updates, or resolving performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by tracking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT personnel and your assigned Progent consultant so all potential issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Since the environment is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save up to half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability either to stop or recover quickly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your current antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery environment that meets your company's requirements. For more information, see The ProSight Ransomware Preparedness Report.

Cloud Integration
Progent can provide advanced online consulting support to help companies of any size connect their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux systems and applications in either cloud-based systems or in hybrid architectures that combine local IT assets as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of cloud migration services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.

On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Data Center as a colocation site or if you are planning on migrating your primary or offsite backup system to the QTS Sacramento Data Center, Progent can provide a variety of budget-friendly consulting services such as data center migration, system deployment and upgrades, network optimization, comprehensive project management, virtualization configuration, offsite monitoring, streamlined network administration, application development, business continuity planning and testing, data security assessment, and the use of the Progent Test Lab. For more details, refer to Progent's consulting support services at the QTS Colocation Center.

The Progent Test Lab is a lab at the QTS Colocation Center with a collection of advanced computers and network infrastructure that can be used remotely or on site to accommodate system testing, evaluations, capacity testing, forensics, business continuity planning, training, and other purposes to help Progent's clients succeed with large-scale IT initiatives. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 On-site Service Options
Progent offers optional around-the-clock remote or on-site computer help and IT outsourcing services in these locations in your area:

• Salinas
• Marina
• Castroville

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are in need of technical assistance, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.

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