Monterey Peninsula
Salinas, Castroville:

Onsite Service Available in Salinas, Marina, Castroville

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in Salinas, Marina, Castroville and the Northern Monterey Peninsula area include food processing companies, wineries, accounting and real estate service firms. Progent's most popular services in this area include outsourcing of IT management, designing and implementing low-maintenance network infrastructures, emergency on-site support, and remote network monitoring.

Many small businesses in this area rely on independent consultants who may not have the depth of expertise or access to back-up personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Your Microsoft and Cisco Certified Network Consulting Professionals
For more than two decades, Progent's network support engineers have been the top source of economical Microsoft consulting, Cisco networking expertise and IT consulting assistance for companies in the and the California Central Valley. If your organization needs urgent network help from a certified expert, a network engineer, or a software developer, Progent is your best source for computer support services including Microsoft Exchange and Outlook expertise, network security evaluation and design, Help Desk services, custom program design, virtualization help, live online training for Microsoft Office and Office 365 apps, and high availability system design.

As a Microsoft-Partner network consulting firm, Progent provides businesses in the Salinas area enterprise-class IT support services plus online or onsite troubleshooting help for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 migration help to create a dependable basis for your information system, Microsoft Exchange 2016 upgrade support, Microsoft Exchange 2013 Server integration and Exchange Server 2010 management to provide an advanced email solution, SharePoint management to facilitate teamwork, MS SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 deployment help to control your key information, Microsoft Dynamics GP/Great Plains software education for timely management information, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 monitoring the efficiency of your information system. Progent can in addition provide Cisco Premier engineers to help you optimize and support your connectivity architecture.

Additional on-premises and online IT support services available from Progent to clients in the Salinas neighborhood include senior project management expertise, iPhone integration, Android phone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, site surveys for Wi-Fi installation, DBA and application programming support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL application programmers, virtual server design and support from certified Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager application continuity consulting, VMware NSX network virtualization design and integration, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a selection of budget-friendly, flat-rate managed services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions used by some of the world's leading enterprises. The ProSight suite of outsourced network management services addresses all critical aspects of information technology such as email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to manage the complete threat lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via cutting-edge tools packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital data, apps and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver centralized control and comprehensive protection for your email traffic. The powerful architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper layer of analysis for inbound email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their networking appliances like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical updates, or isolating performance problems. Find out more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so that any potential issues can be addressed before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and safeguard information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out more about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness to block or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient AV and backup/recovery environment that meets your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Progent offers advanced remote support to help companies of any size connect their networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to design and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine on-premises IT assets as well as public clouds. To help you to integrate public cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of experience delivering advanced consulting support remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.

On-premises Consulting Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to the QTS Colocation Center, Progent offers a variety of budget-friendly consulting services that include data center migration, system installation and updates, infrastructure optimization, project management, virtualization configuration, remote monitoring, automated system management, software programming, disaster recovery planning, data security assessment, and the support of Progent's Test Lab. For more details, see Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a variety of dedicated servers and network support infrastructure that can be used online or on premises to facilitate piloting, evaluations, performance modeling, troubleshooting, disaster recovery planning, training, and additional purposes to help Progent's customers successfully carry out large-scale IT initiatives. For more information, visit Progent's Test Lab at the QTS Sacramento Data Center.

24x7 In Person Service Options
Progent offers optional 24x7 on-line or in person network help and IT outsourcing services in these cities in your area:

• Salinas
• Marina
• Castroville

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for computer support, IT outsourcing, or high-level expertise from a Progent consultant, call 831-600-4300 or visit Contact Progent.

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