Onsite Service Available in Salinas, Marina, Castroville

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Onsite IT Consulting
Progent locations in Santa Cruz-Monterey Bay Area

City Address Phone Link
Monterey 419 Webster Street
Monterey, CA 93940
United States
(831) 824-2134 Monterey Network Support Services
Salinas 1615 Bunker Hill Way
Salinas, CA 93906
United States
(831) 400-1300 Salinas Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95060
United States
(831) 600-4300 Santa Cruz Network Support Services

Progent's IT consulting clients in Salinas, Marina, Castroville and the Northern Monterey Peninsula area include food processing companies, wineries, accounting and real estate service firms. Progent's most popular services in this area include outsourcing of IT management, designing and implementing low-maintenance network infrastructures, emergency on-site support, and remote network monitoring.

Many small businesses in this area rely on independent consultants who may not have the depth of expertise or access to back-up personnel to respond quickly and effectively to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Progent: The Microsoft Certified Network Service Professionals
For more than 20 years, Progent's network service engineers have been the premier providers of economical Microsoft consulting, Cisco networking expertise and IT consulting assistance for companies in the and the California Central Valley. If your company requires emergency technical help from a certified professional, a network engineer, or a software developer, Progent is the best source for IT services such as Microsoft Exchange and Outlook expertise, network security testing and enhancement, Helpdesk outsourcing, custom program development, server virtualization help, live online instruction for Microsoft Office apps, and high availability network design.

As a Microsoft-qualified computer consultant company, Progent provides companies in the Salinas vicinity world-class information technology support expertise as well as remote or on-premises troubleshooting assistance for networks powered by Microsoft Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Windows Server 2008 R2 upgrade support to create a solid foundation for your IT network, Microsoft Exchange 2019 planning and configuration, Microsoft Exchange 2016 upgrade support, Exchange Server 2013 consulting and Exchange 2010 Server maintenance to establish an advanced email environment, Microsoft SharePoint configuration to facilitate collaboration, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to control your key information, Microsoft Dynamics GP/Great Plains software programming for accurate financial reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for 24x7 monitoring the reliability of your information system. Progent can in addition offer Cisco Premier Certified network consultants to show you how to optimize and maintain your network architecture.

Other onsite and online IT support services available from Progent to clients in Salinas include senior project management consulting, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, RIM Blackberry support and Windows handhelds management, site design for Wi-Fi deployment, DBA and application development services from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of budget-friendly, fixed-price managed services designed to enable small and medium-size organizations to benefit from the same cutting-edge technology used by many of the industry's top corporations. The ProSight portfolio of network monitoring and management services covers all key aspects of information technology including email protection, security and compliance, cloud-based backup/recovery, infrastructure health monitoring, VM hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a single platform to automate the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also assist you to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical data. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading data security companies to provide centralized control and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device provides a further level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and troubleshoot their networking appliances such as switches, firewalls, and access points plus servers, endpoints and other devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT personnel and your Progent consultant so all potential problems can be addressed before they can disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time spent searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an objective assessment of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a cleaner Active Directory system. Both versions also come with one year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with government and industry security standards, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and increased uptime. Learn more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient AV and backup system that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide advanced online consulting to help companies of any size connect their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that utilize local resources as well as public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service development and debugging, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience delivering high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.

Onsite Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Data Center as a colocation facility or if your business is planning on moving your primary or offsite backup equipment to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective consulting services such as colocation relocation, equipment installation and updates, infrastructure improvements, comprehensive project management services, virtual server expertise, offsite network monitoring, streamlined network management, software programming, business continuity solutions, data security evaluation, and the use of the Progent Test Lab. For more details, visit Progent's onsite consulting services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Data Center with a variety of dedicated servers and network support infrastructure that can be utilized remotely or on premises to facilitate piloting, evaluations, capacity modeling, repair, business continuity simulation, training, and additional purposes to help Progent's customers succeed with major projects. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 Local Support Availability
Progent offers optional around-the-clock remote or on-premises computer help and IT outsourcing services in these cities in your area:

  • Salinas
  • Marina
  • Castroville

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey area area and you are looking for computer assistance, information technology outsourcing, or advanced services from a Progent consultant, call 831-600-4300 or visit Contact Progent.

An index of content::

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    ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require as soon as you need it.

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    SQL Server 2005 delivers powerful, familiar tools to IT professionals and information workers, reducing the difficulty of creating, integrating, administering, and using enterprise data and analytical programs on platforms ranging from mobile devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background helping manufacturing and distribution companies to manage complex supply chains and improve the efficiency of key processes to bring products to market quickly and meet customer schedules consistently. Progent offers the skills of an ERP consultant with over two decades of background with the SyteLine/CloudSuite Industrial product family. Progent can provide online or onsite consulting that can range from as-needed guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Office 365 integration, disaster recovery planning, and database administration.

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    Progent can assist businesses of any size to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce hardware investments. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking models supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and to manage iPhones and iPads and Google Android smartphones and tablets.

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    Progent is one of the most experienced network consulting firms for integrating email and messaging systems powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive all the advantages of Exchange Server 2000 for typical situations such as updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail system, and outsourcing your Microsoft Exchange 2000 management.

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    The cluster technology built into the high-end versions of MS Windows Server 2008 is radically re-engineered to simplify the installation, configuration, and management of clusters that offer improved levels of system dependability, security, efficiency, and versatility. New or improved capabilities include cluster Validation, easier configuration and deployment, improved cluster administration, new cluster infrastructure for maximum availability, hardened protection and quorum structure, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can help you assess the advantages of Windows clustering, design and implement a deployment, educate your network support staff to manage your cluster environment, provide ongoing consulting and support services, and create and validate a disaster recovery plan.

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