Onsite Service Available in San Jose, Santa Clara, Campbell, Saratoga, Los Gatos

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in San Jose and Silicon Valley include semiconductor equipment manufacturers, software development companies, high-tech design services, law firms, and health care providers. Progent's most popular services in this area include 24x7 monitoring, security assessment and enhancement, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Silicon Valley and South Bay businesses are impacted by congested traffic, tight budgets, consolidation, and a highly competitive business environment. Although an abundance of free-lance IT consultants are available, it can be challenging to identify outside help that have relevant technical expertise and can also reliably deliver the service level you require. Progent's extensive network of Bay Area experts makes it possible to deliver affordable and professional service that includes emergency on-site support, affordable online troubleshooting, and 24x7 monitoring.

Your Microsoft Certified Information Technology Consulting Professionals
For over 20 years, Progent's network service experts have been the top source of budget-friendly Microsoft Windows support services, Cisco network integration and IT consulting services for businesses in the and Silicon Valley. If your organization requires urgent technical help from a certified expert, a system engineer, or a software programmer, Progent is your most reliable choice for computer support services including e-mail and messaging consulting, system security assessment and design, Help Desk services, specialized application design, virtualization consulting, live online training for Microsoft Office applications, and high availability network solutions.

As a Microsoft-qualified network consultant firm, Progent offers companies in the San Jose area world-class information technology consulting services plus online or on-premises technical help for networks based on Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment support and Microsoft Windows Server 2008 migration support to create a dependable foundation for your information network, MS Exchange 2019 planning and configuration, MS Exchange 2016 Server planning and deployment, Exchange 2013 integration and Microsoft Exchange Server 2010 maintenance to establish an advanced email environment, SharePoint configuration to facilitate teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to control your key information, Microsoft Dynamics GP/Great Plains software customization for accurate financial reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 monitoring the efficiency of your information system. Progent can also provide Cisco Premier network engineers to show you how to optimize and support your connectivity architecture.

Other on-premises and remote IT consulting offered by Progent to clients in the city of San Jose include project management consulting, iPhone integration and management, Android smartphone and tablet integration, Blackberry troubleshooting and Microsoft Windows handhelds integration, wireless site surveys for Wi-Fi deployment, DBA and software programming support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent offers a family of budget-friendly, fixed-price managed services intended to allow small and mid-size organizations to utilize the same best-of-breed technology used by some of the world's leading enterprises. The ProSight line of IT management outsourcing services addresses all key areas of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical files, applications and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based control and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, reconfigure and debug their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network maps are always current, copies and manages the configuration information of virtually all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating complex network management activities, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating appliances that need critical software patches, or isolating performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent consultant so any potential issues can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security standards, higher utilization of network resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. See more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to assess your company's preparedness either to stop or recover rapidly after an assault by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery environment that aligns with your business requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent can provide expert online consulting services to help organizations of all sizes integrate their networks with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid topologies that combine on-premises resources along with public clouds. To help you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration services that include Office 365 integration with on-premises installations of Exchange, Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of experience providing high-level consulting services online, and Progent can help you complete your cloud migration initiatives on schedule and within your budget.

On-premises Support Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Data Center as a colocation facility or if you are considering moving your main or offsite backup system to the QTS Sacramento Colocation Center, Progent offers a variety of budget-friendly services that include colocation migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, remote monitoring, streamlined network management, application development, disaster recovery/business continuity planning, security assessment, and the support of Progent's Test Lab. For more details, visit Progent's consulting services at the QTS Colocation Center.

The Progent Test Lab is a room at the QTS Colocation Center with a variety of dedicated computers and network support infrastructure able to be utilized remotely or on premises to facilitate system testing, evaluations, capacity modeling, troubleshooting, business continuity simulation, education, and other reasons to help Progent's clients successfully carry out major projects. To learn more, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Support Options
Progent offers optional around-the-clock on-line or on-premises network support and IT outsourcing services in these locations in your area:

  • San Jose
  • Santa Clara
  • Campbell
  • Saratoga
  • Los Gatos

If your small business is in San Jose or anywhere in the California Silicon Valley area and you require technical assistance, information technology outsourcing, or advanced expertise from a Progent professional, call 408-240-9400 or visit Contact Progent.