San Francisco Peninsula
San Mateo, Burlingame, Foster City:

Onsite Service Available in San Mateo, Burlingame, Foster City, Belmont, San Carlos, Half Moon Bay

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the San Mateo area include software development companies, venture capital firms, startups and startup-related support industries, and property management companies. Progent's most popular services in this area include setting up easy-to-manage but ready-to-grow IT infrastructures, architecting solid communications systems, and designing robust and secure email solutions based on Microsoft Exchange.

Restricted budgets, high-turnover of IT personnel, and a fiercely competitive business environment make it necessary for companies on the San Francisco Peninsula to build solid, scalable IT foundations and to have access to professional and affordable outsourced support. 15 years of experience integrating Microsoft Windows networks makes Progent the right choice.

Progent: Your Microsoft and Cisco Certified IT Consulting Experts
For more than two decades, Progent's network support experts have been the premiere providers of budget-friendly Microsoft Windows consulting, Cisco network integration and advanced consulting assistance for businesses in the and the California Central Valley. Whether your company needs urgent network help from a seasoned professional, a network consultant, or a software developer, Progent is the best choice for IT services such as e-mail and messaging consulting, system protection assessment and design, Help Desk support, custom program design, virtualization consulting, live online instruction for Microsoft Office applications, and high availability system engineering.

As a Microsoft-Partner network consulting firm, Progent offers businesses of all sizes in the city of San Mateo enterprise-class IT consulting services as well as remote or on-premises troubleshooting assistance for networks powered by Windows and Cisco platforms. Areas of expertise offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 upgrade help to create a firm foundation for your IT network, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration and Microsoft Exchange 2010 Server support to provide an advanced messaging environment, Microsoft SharePoint management to improve collaboration, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL Server 2014 deployment help to manage your vital information, Microsoft Dynamics GP/Great Plains software programming for accurate financial information, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for 24x7 monitoring the health of your network. Progent can also provide Cisco Premier network engineers to show you how to optimize and support your connectivity architecture.

Other onsite and remote IT support services available from Progent to businesses in the San Mateo vicinity include project management expertise, Apple iPhone and iPad integration, Google Android smartphone integration and management, Blackberry troubleshooting and Windows smart phone and tablet management, wireless site design for Wi-Fi installation, database management and software development services from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, and Citrix consultants, plus disaster recovery planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, flat-rate services intended to enable small and mid-size organizations to utilize the same best-of-breed technology deployed by many of the world's top enterprises. The ProSight series of network management outsourcing services covers all key facets of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning technology to guard endpoint devices and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a unified platform to address the complete malware attack lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
  Progent's ProSight Enhanced Security Protection managed services offer economical in-depth protection for physical and virtual servers, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent can also help you to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter. For more information, visit Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, enhance and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always updated, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding appliances that require critical updates, or resolving performance issues. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of vital assets that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT management staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host set up and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management Services
  ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether you’re planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Learn more details about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service centered on a phone interview with a Progent information assurance expert. The interview is intended to help evaluate your company's preparedness either to stop or recover quickly following an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration Solutions
Progent can provide expert remote consulting to help companies of all sizes connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that combine local IT assets along with public clouds. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.

On-premises Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Data Center as a colocation facility or if your business is considering moving your primary or offsite backup system to the QTS Colocation Center, Progent offers a range of affordable consulting services such as colocation migration, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined system management, software programming, disaster recovery/business continuity solutions, data security assessment, and the use of Progent's Test Lab. For more details, see Progent's consulting services at the QTS Data Center.

The Progent Test Lab is a room at the QTS Colocation Center with a variety of dedicated servers and network support equipment able to be used remotely or on premises to facilitate piloting, assessments, performance testing, forensics, disaster recovery planning, education, and other reasons to help Progent's clients successfully carry out major projects. For more information, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock Local Support Availability
Progent can provide optional around-the-clock on-line or on-premises network help and IT outsourcing services in these cities in your area:

• San Mateo
• Burlingame
• Foster City
• Belmont
• San Carlos
• Half Moon Bay

If your small business is in San Mateo or anywhere in the San Francisco Peninsula area and you need computer help, information technology outsourcing, or top-level services from a certified Progent professional, call 650-931-2400 or visit Contact Progent.

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