San Francisco North Bay San Rafael, Sausalito, Tiburon, Ross, Tiburon:

Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Your Microsoft Certified IT Service Experts
For more than 20 years, Progent's computer support experts have been the top source of budget-friendly Microsoft Windows support services, Cisco network expertise and advanced consulting services for companies in the and Silicon Valley. Whether your company needs emergency technical support from a seasoned expert, a system engineer, or a software developer, Progent is your most reliable choice for IT support services such as e-mail and messaging expertise, network protection testing and enhancement, Helpdesk outsourcing, custom program development, virtual server architecture, online instruction for Microsoft Office applications, and fault tolerant system solutions.

As a Microsoft-certified computer consulting company, Progent offers companies in the San Rafael vicinity world-class IT consulting services plus online or in person technical support for environments powered by Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 migration help to build a dependable basis for your information network, MS Exchange Server 2019 planning and configuration, MS Exchange 2016 Server upgrade support, Microsoft Exchange Server 2013 integration and Microsoft Exchange Server 2010 maintenance to establish a state-of-the-art email solution, SharePoint help to improve collaboration, Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to manage your key corporate data, Dynamics GP/Great Plains software education for timely financial reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively monitoring the reliability of your information system. Progent can also provide Cisco Certified engineers to help you maximize and support your connectivity architecture.

Other on-premises and online IT consulting provided by Progent to businesses in the San Rafael neighborhood include project management consulting, iPhone integration, Android smartphone and tablet integration, RIM Blackberry support and Windows handhelds management, site design for Wi-Fi installation, DBA and software development support from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed IT Services for Small and Mid-size Organizations
Progent provides a family of affordable, flat-rate managed services intended to allow small and mid-size businesses to benefit from the same best-of-breed IT solutions used by some of the world's leading enterprises. The ProSight series of IT management outsourcing services covers all critical facets of modern networking including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoints and physical and virtual servers against modern malware assaults like ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the entire threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
  ProSight Enhanced Security Protection services offer affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alarms, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP environment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates your backup activities and enables rapid restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Read more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security vendors to provide web-based control and world-class security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, track, reconfigure and debug their networking appliances such as switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and generates alerts when potential issues are detected. By automating complex management activities, WAN Watch can cut hours off ordinary tasks such as making network diagrams, reconfiguring your network, finding appliances that require important updates, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses advanced remote monitoring and management technology to keep your IT system running efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so that any potential problems can be addressed before they can disrupt productivity Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a brief interview with a Progent information assurance expert. The interview is designed to help assess your organization's preparedness to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to gather information about your existing antivirus tools and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create an efficient security and backup system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Progent can provide advanced remote support to help businesses of any size connect their networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that utilize local resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of experience providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.

Onsite Consulting Services Offered at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Data Center as a colocation facility or if your company is planning on migrating your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a variety of affordable services such as data center migration, system installation and upgrades, network optimization, project management, virtualization configuration, offsite monitoring, centralized network management, application development, disaster recovery planning, security evaluation, and the use of the Progent Test Lab. For more details, visit Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of dedicated servers and network support equipment that can be utilized remotely or on premises to accommodate system testing, assessments, capacity modeling, troubleshooting, business continuity planning, training, and additional reasons to help Progent's clients succeed with large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 Local Service Options
Progent offers optional around-the-clock remote or on-site computer support and information technology outsourcing expertise in these cities in your region:

• San Rafael
• Sausalito
• Novato
• Larkspur
• Mill Valley
• Corte Madera
• Fairfax
• San Anselmo
• Belvedere
• Ross
• Tiburon

If your small business is in Marin County and you are in need of technical help, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer, call 415-526-1400 or visit Contact Progent.