Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: Your Microsoft Certified Information Technology Consulting Experts
For more than 20 years, Progent's network support engineers have been the top source of low-cost Microsoft Windows consulting, Cisco network infrastructure expertise and advanced consulting services for businesses in the and Silicon Valley. Whether your organization requires emergency network support from a certified professional, a network engineer, or a software developer, Progent is your most reliable choice for computer support services including email expertise, system protection testing and design, Help Desk services, specialized application design, server virtualization architecture, online instruction for Microsoft Office and Office 365 applications, and fault tolerant network engineering.

As a Microsoft-Partner network consulting company, Progent provides companies in the San Rafael area world-class IT support expertise plus remote or in person troubleshooting help for networks based on Windows and Cisco platforms. Areas of expertise provided by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 migration support to build a solid basis for your information network, Microsoft Exchange 2016 upgrade support, Exchange 2013 Server consulting and Microsoft Exchange 2010 management to establish an advanced email environment, MS SharePoint management to facilitate information sharing, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to harness your key information, Dynamics GP/Great Plains software customization for accurate financial information, and System Center 2012 Operations Manager expertise and SCOM 2016 consulting for automatically monitoring the efficiency of your information system. Progent can also provide Cisco Certified network consultants to show you how to optimize and maintain your connectivity architecture.

Additional onsite and online information technology consulting offered by Progent to clients in the San Rafael vicinity include project management consulting, iPhone integration and management, Android phone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows handhelds integration, site design for Wi-Fi deployment, database management and application development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network architecture and management, and Citrix XenServer consultants, plus disaster recovery planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, fixed-price services intended to enable small and mid-size organizations to utilize the same best-of-breed technology used by some of the industry's top corporations. The ProSight suite of IT management outsourcing services covers all critical areas of information technology such as email content filtering, behavioral-based threat defense, automated backup/recovery, infrastructure health monitoring, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete malware attack progression including protection, detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering via leading-edge tools packaged within one agent managed from a unified control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate action. Progent can also assist your company to install and test a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of critical data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top information security vendors to deliver centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can cut hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need critical software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your Progent engineering consultant so that all looming problems can be resolved before they can disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted searching for vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size businesses to get an objective assessment of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both versions also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, better compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. See more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to evaluate your company's ability to stop or recover rapidly following an assault by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build an efficient AV and backup/recovery system that aligns with your business needs. For additional information, see The ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert remote support to help businesses of any size integrate their information networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid topologies that combine physical IT assets along with cloud services. To help you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.

On-premises Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Data Center as a colocation facility or if your business is considering moving your primary or offsite backup equipment to the QTS Colocation Center, Progent can provide a variety of affordable consulting services including data center relocation, system installation and updates, network optimization, project management services, virtual server configuration, remote monitoring, centralized system management, application development, disaster recovery planning and testing, data security evaluation, and the support of the Progent Test Lab. For more details, visit Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a collection of advanced servers and network infrastructure able to be utilized online or on site to accommodate piloting, evaluations, performance testing, troubleshooting, disaster recovery simulation, education, and additional reasons to help Progent's clients successfully carry out large-scale IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

24x7 On-site Support Availability
Progent offers optional 24x7 on-line or on-premises computer help and information technology outsourcing services in these cities in your region:

  • San Rafael
  • Sausalito
  • Novato
  • Larkspur
  • Mill Valley
  • Corte Madera
  • Fairfax
  • San Anselmo
  • Belvedere
  • Ross
  • Tiburon

If your small business is in Marin County and you require computer support, information technology outsourcing, or high-level services from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.