Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: Your Microsoft Certified Network Service Professionals
For over two decades, Progent's network support engineers have been the premier source of low-cost Microsoft consulting, Cisco networking integration and advanced consulting services for companies in the and the California Central Valley. Whether your company needs urgent network help from a seasoned expert, a system consultant, or a software programmer, Progent is the most reliable source for IT services including Microsoft Exchange and Outlook migration and support, system security testing and design, Help Desk services, specialized application design, server virtualization consulting, online instruction for Microsoft Office applications, and fault tolerant network design.

As a Microsoft-certified network consultant company, Progent offers businesses of all sizes in the San Rafael vicinity enterprise-class information technology consulting expertise as well as online or in person technical assistance for networks based on Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to create a firm basis for your IT network, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 migration, Exchange 2013 Server consulting and Exchange 2010 support to provide a state-of-the-art email solution, MS SharePoint management to improve teamwork, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 deployment help to harness your key information, Microsoft Dynamics GP/Great Plains software customization for timely management information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for automatically tracking the health of your network. Progent can in addition provide Cisco Certified consultants to help you maximize and maintain your connectivity infrastructure.

Additional on-premises and online IT consulting available from Progent to clients in San Rafael include project management consulting, iPhone integration and management, Google Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site design for Wi-Fi deployment, DBA and application development services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, fixed-price managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed technology used by many of the world's leading corporations. The ProSight portfolio of outsourced network management services addresses all key facets of information technology such as email content filtering, security and compliance, automated backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an unbiased evaluation of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with information security regulations, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your organization's ability either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert online consulting support to help companies of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration support services such as Office 365 integration with on-premises Exchange, Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration expertise. Progent has more than 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation site or if your company is considering migrating your primary or offsite backup system to the QTS Sacramento Data Center, Progent offers a variety of budget-friendly consulting services including colocation migration, equipment deployment and updates, network improvements, comprehensive project management services, virtual server expertise, remote monitoring, centralized system administration, application programming, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a collection of dedicated computers and network equipment able to be utilized remotely or on site to facilitate system testing, evaluations, capacity modeling, forensics, disaster recovery planning, education, and additional purposes to help Progent's customers successfully carry out major projects. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Availability
Progent offers optional 24x7 on-line or on-premises computer support and IT outsourcing services in these cities in your region:

  • San Rafael
  • Sausalito
  • Novato
  • Larkspur
  • Mill Valley
  • Corte Madera
  • Fairfax
  • San Anselmo
  • Belvedere
  • Ross
  • Tiburon

If your small business is in Marin County and you are in need of computer help, IT outsourcing, or high-level expertise from a certified Progent professional, call 415-526-1400 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified Windows Server 2000 experts offer computer help and information technology consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Microsoft Windows 2000 Server integration, optimization, and troubleshooting services include network design, installation, documentation, local and remote support, Call Center outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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    Double-Take Availability Engineer

    DoubleTake/Carbonite Software publishes a family of products intended to deliver small businesses a range of cost-effective solutions for backing up and restoring business-critical workloads such as Exchange Server, SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small business IT systems to achieve an advanced state of availability and business continuity capability at an affordable cost.

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    Progent can help you design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi network infrastructure, select appropriate technology, and configure wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11x network security plan that is well aligned with the security strategy for your entire business network.

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    Progent's Cisco-certified wireless experts can assist businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to provide the throughput, range, density, expandability, security and ease of management required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient remote and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor Aironet Wi-Fi APs.

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    At Home Workforce Endpoint Management Online Troubleshooting

    Progent can assist small and medium-size companies to configure efficient endpoint management solutions for administering endpoint devices operated by an offsite workforce.

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    Configuration Apple OS X Tiger

    Progent's consultants can provide Mac users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email help, network protection services, and one-on-one education. Progent can help clients to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can offer help with Apple Mac application software. Progent can also help you with Apple iPhone integration and iPad synchronization, or migrating to iCloud. For computer environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your company's objectives.

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    SCOM 2012 R2 Technology Consulting

    Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and fixing Microsoft SCOM solutions and offer companies of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also assist you to import and customize SCOM 2012 management packs according to industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to assist you to remediate serious problems detected by SCOM 2012.

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    Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver important software rapidly and automatically to appropriate workers, reduce product expense and stay compliant by determining patterns of usage, enhance Windows protection by increasing your awareness of weak points and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational costs by fully exploiting the management functions incorporated into Windows. Progentís SMS engineers can help you use SMS effectively for automated software and application deployment, security patch control, and resource tracking management including program and appliance inventory.

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    VMware's NSX network virtualization platform allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high degree of automation independent of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, and non-disruptive site relocation, failback and site re-protect. Site Recovery Manager also enables transparent testing for site recovery, upgrades and patches and can produce reports to confirm complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist your organization to plan, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

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    Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce solutions that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP management reporting services can show you how to design reports that let you analyze your business more thoroughly, turning raw data into useful insights into your company and customers.

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    Progent's Microsoft-certified consultants can provide remote or onsite support to help companies of all sizes to design, implement, manage, and troubleshoot a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent offers as-needed support for fixing particularly stubborn issues, or comprehensive project management support. Progent can also help your business to incorporate Data Protection Manager into a comprehensive disaster recovery strategy.

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    Lync Server 2013, now called Skype for Business, enables businesses of all sizes to build a centrally managed and protected communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony across a wide assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can help you to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live webinar and on-premises training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook and PowerPoint.

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    Progent can assist your business to design a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or hybrid implementation of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

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    For corporations with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Certified network consulting professionals and authorized Cisco network consultants can provide a variety of network support services such as project planning, SOX compliance, office moves, corporate security, network design, local or phone-based emergency support, and technical support for colocation hosting facilities. A Progent network consultant can help you plan a multi-site network that makes smart use of co-location facilities and Internet hosting sites. Progentís Microsoft Certified consultants can help major enterprises design, integrate and maintain major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progentís Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco products for connectivity solutions that combine simple, high-speed, integrated, and wireless networking.

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    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning technology to guard endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the complete threat lifecycle including filtering, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks.

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    SQL Server 2016 introduces significant improvements in speed, capacity, data security, high-availability, mobile computing support, and integrated business intelligence. New features include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Jason integration, Row-level Security, Mobile Reports, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Skype for Business, and SCOM.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable process for recovering services rapidly following an outage. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and fixes and can generate reports to confirm full service restoration, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist you to plan, deploy, test and administer a disaster recovery system powered by VMware Site Recovery Manager.

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    Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate up to half of time wasted searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether youíre making enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it.

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