San Francisco North Bay
San Rafael, Sausalito, Tiburon, Ross, Tiburon:

Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: Your Microsoft Certified Network Service Professionals
For over two decades, Progent's network support engineers have been the premier source of low-cost Microsoft consulting, Cisco networking integration and advanced consulting services for companies in the and the California Central Valley. Whether your company needs urgent network help from a seasoned expert, a system consultant, or a software programmer, Progent is the most reliable source for IT services including Microsoft Exchange and Outlook migration and support, system security testing and design, Help Desk services, specialized application design, server virtualization consulting, online instruction for Microsoft Office applications, and fault tolerant network design.

As a Microsoft-certified network consultant company, Progent offers businesses of all sizes in the San Rafael vicinity enterprise-class information technology consulting expertise as well as online or in person technical assistance for networks based on Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to create a firm basis for your IT network, Microsoft Exchange 2019 deployment, Microsoft Exchange 2016 migration, Exchange 2013 Server consulting and Exchange 2010 support to provide a state-of-the-art email solution, MS SharePoint management to improve teamwork, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development consulting, and Microsoft SQL Server 2014 deployment help to harness your key information, Microsoft Dynamics GP/Great Plains software customization for timely management information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for automatically tracking the health of your network. Progent can in addition provide Cisco Certified consultants to help you maximize and maintain your connectivity infrastructure.

Additional on-premises and online IT consulting available from Progent to clients in San Rafael include project management consulting, iPhone integration and management, Google Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site design for Wi-Fi deployment, DBA and application development services from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Windows Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and integration, and Citrix consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent provides a family of affordable, fixed-price managed services designed to enable small and medium-size businesses to benefit from the same best-of-breed technology used by many of the world's leading corporations. The ProSight portfolio of outsourced network management services addresses all key facets of information technology such as email content filtering, security and compliance, automated backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Protection and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection services deliver ultra-affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that helps you demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of vital files, applications and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more details, see Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Management
  Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when issues are detected. By automating complex management and troubleshooting processes, WAN Watch can cut hours off common tasks like making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance problems. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that uses advanced remote monitoring and management (RMM) techniques to keep your network operating efficiently by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted automatically to your designated IT management personnel and your Progent consultant so that any potential problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS software, and the apps. Because the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The interview is intended to assess your organization's ability either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup system that meets your company's needs. For more information, visit The ProSight Ransomware Preparedness Report.

Cloud Integration Solutions
Progent offers expert online consulting support to help companies of any size connect their IT infrastructure with popular public cloud platforms including Azure and Amazon Web Services. Progent can help you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that utilize on-premises resources as well as public clouds. To assist you to integrate public clouds with networks, Progent offers a range of public cloud integration support services such as Office 365 integration with on-premises Exchange, Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration expertise. Progent has more than 20 years of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Data Center as a colocation site or if your company is considering migrating your primary or offsite backup system to the QTS Sacramento Data Center, Progent offers a variety of budget-friendly consulting services including colocation migration, equipment deployment and updates, network improvements, comprehensive project management services, virtual server expertise, remote monitoring, centralized system administration, application programming, disaster recovery/business continuity planning, data security evaluation, and the support of the Progent Test Lab. To find out more, see Progent's onsite consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Data Center with a collection of dedicated computers and network equipment able to be utilized remotely or on site to facilitate system testing, evaluations, capacity modeling, forensics, disaster recovery planning, education, and additional purposes to help Progent's customers successfully carry out major projects. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Availability
Progent offers optional 24x7 on-line or on-premises computer support and IT outsourcing services in these cities in your region:

• San Rafael
• Sausalito
• Novato
• Larkspur
• Mill Valley
• Corte Madera
• Fairfax
• San Anselmo
• Belvedere
• Ross
• Tiburon

If your small business is in Marin County and you are in need of computer help, IT outsourcing, or high-level expertise from a certified Progent professional, call 415-526-1400 or visit Contact Progent.