San Francisco North Bay
Marin, San Rafael, Sausalito, Larkspur:

Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: The Microsoft and Cisco Certified IT Service Experts
For over two decades, Progent's computer service experts have been the top providers of low-cost Microsoft consulting, Cisco network infrastructure expertise and advanced consulting services for businesses in the and Silicon Valley. If your organization needs urgent technical help from a seasoned expert, a network consultant, or a software developer, Progent is the most reliable source for computer support services including Microsoft Exchange and Outlook migration and support, network protection evaluation and design, Help Desk services, custom program development, virtualization architecture, online classes for Microsoft Office and Office 365 apps, and fault tolerant system engineering.

As a Microsoft-authorized computer consultant company, Progent offers businesses of all sizes in the San Rafael vicinity enterprise-class information technology support services plus remote or in person troubleshooting support for environments based on Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration support and Microsoft Windows Server 2008 R2 upgrade support to create a solid foundation for your IT network, Microsoft Exchange 2019 deployment, MS Exchange 2016 Server upgrade support, Microsoft Exchange Server 2013 consulting and Microsoft Exchange Server 2010 maintenance to establish an advanced messaging solution, SharePoint help to improve information sharing, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to harness your key information, Microsoft Dynamics GP/Great Plains software training for timely financial reporting, and System Center 2012 Operations Manager support and SCOM 2016 consulting services for proactively tracking the health of your information system. Progent can in addition provide Cisco Premier consultants to help you maximize and maintain your connectivity infrastructure.

Additional onsite and remote IT support services offered by Progent to businesses in the San Rafael neighborhood include senior project management consulting, Apple iPhone and iPad integration, Google Android phone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, site design for Wi-Fi deployment, DBA and application programming support from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX network virtualization design and management, and Citrix consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of low-cost, flat-rate services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the world's top corporations. The ProSight line of network monitoring and management services addresses all critical areas of information technology such as email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM cloud hosting, and IT asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) services deliver economical in-depth protection for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge tools incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist your business to plan and implement a ProSight ESP environment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that require urgent attention. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, when needed, can help you to restore your critical information. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite security gateway device adds a further layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are detected. By automating complex management processes, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you’re making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's ability to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your existing security profile and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create a cost-effective AV and backup system that aligns with your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Progent can provide expert remote support to help businesses of all sizes integrate their information networks with popular public cloud platforms including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that utilize local resources as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a range of cloud integration services such as Office 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has more than 15 years of background delivering advanced consulting services online, and Progent can make sure you complete your cloud migration initiatives quickly and affordably.

Onsite Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento Data Center as a colocation facility or if you are considering migrating your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective consulting services that include colocation relocation, equipment installation and upgrades, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, streamlined network administration, software programming, disaster recovery planning and testing, security evaluation, and the support of the Progent Test Lab. To find out more, visit Progent's onsite consulting services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Data Center with a collection of dedicated servers and network support infrastructure able to be used online or on site to facilitate system testing, assessments, performance testing, forensics, disaster recovery simulation, training, and additional reasons to help Progent's customers successfully carry out large-scale projects. To learn more, see Progent's Test Lab at the QTS Data Center.

24x7 Local Service Availability
Progent can provide optional around-the-clock remote or on-premises computer support and IT outsourcing services in these cities in your region:

• San Rafael
• Sausalito
• Novato
• Larkspur
• Mill Valley
• Corte Madera
• Fairfax
• San Anselmo
• Belvedere
• Ross
• Tiburon

If your small business is in Marin County and you require technical support, IT outsourcing, or high-level services from a Progent professional, call 415-526-1400 or visit Contact Progent.

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