Onsite Service Available in San Rafael, Sausalito, Novato, Larkspur, Mill Valley, Corte Madera, Fairfax, San Anselmo, Belvedere, Ross, Tiburon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in Marin County span a variety of industries including bio-medical, financial, property management, light manufacturing companies, and software development. Popular applications include multi-location connectivity, tools for mobile workforces and telecommuters, cost-effective connectivity to international offices, fault-tolerant network design for reliable access to real-time financial data, front-to-back-end eCommerce integration, and foundation for .NET enterprise integration.

Many small businesses in Marin County need depth and breadth of professional experience, but cannot justify maintaining a large in-house IT staff. That's why they rely on Progent.

Progent: The Microsoft Certified IT Consulting Experts
For more than 20 years, Progent's network service experts have been the premiere source of budget-friendly Microsoft Windows support services, Cisco network technology integration and IT consulting services for companies in the and the California Central Valley. Whether your company requires urgent technical support from a certified professional, a system consultant, or an application programmer, Progent is your best choice for IT support services including Microsoft Exchange and Outlook assistance, system protection assessment and enhancement, Help Desk support, custom application development, virtual server help, online instruction for Microsoft Office applications, and high availability system design.

As a Microsoft-authorized network consulting company, Progent provides companies in the San Rafael area enterprise-class IT support expertise plus remote or in person technical help for environments based on Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 upgrade support to build a firm basis for your information network, Microsoft Exchange Server 2016 upgrade support, Microsoft Exchange Server 2013 consulting and Exchange 2010 management to establish a state-of-the-art email solution, SharePoint configuration to facilitate collaboration, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to control your key corporate data, Microsoft Dynamics GP software education for accurate management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for 24x7 monitoring the efficiency of your information system. Progent can also provide Cisco Certified network consultants to help you maximize and maintain your network infrastructure.

Additional on-premises and remote information technology consulting available from Progent to clients in San Rafael include project management consulting, iPhone integration, Android phone integration, Blackberry support and Windows handhelds management, site design for Wi-Fi installation, database management and application programming support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtualization expertise from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, and Citrix XenServer integrators, plus disaster recovery planning and testing.

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price services intended to allow small and mid-size organizations to utilize the same advanced IT solutions used by some of the world's leading enterprises. The ProSight series of outsourced network management services covers all critical aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, virtual server hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat lifecycle including filtering, identification, containment, cleanup, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your company's unique requirements and that allows you prove compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate attention. Progent's consultants can also assist your company to set up and verify a backup and restore solution like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can assist you to restore your business-critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful architecture of Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to diagram, track, reconfigure and debug their networking hardware like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are kept updated, copies and displays the configuration of almost all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by checking the health of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so that all looming problems can be addressed before they have a chance to disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save up to half of time spent searching for critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re planning enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management (RMM). Advantages can include lower-cost network management, better compliance with information security requirements, more efficient utilization of IT assets, faster problem resolution, more dependable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's preparedness either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery environment that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert remote support to help businesses of all sizes connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises resources along with cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Office 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.

Onsite Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Data Center as a colocation site or if you are planning on migrating your primary or disaster recovery equipment to the QTS Sacramento Data Center, Progent offers a variety of budget-friendly consulting services such as data center relocation, system installation and upgrades, network optimization, comprehensive project management, virtualization configuration, remote monitoring, centralized system administration, software programming, disaster recovery/business continuity solutions, data security assessment, and the support of the Progent Test Lab. To find out more, refer to Progent's onsite consulting support services at the QTS Colocation Center.

The Progent Test and Design Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network support infrastructure able to be used online or on premises to facilitate piloting, evaluations, performance modeling, forensics, disaster recovery simulation, training, and additional reasons to help Progent's customers succeed with major IT initiatives. To learn more, see Progent's Test Lab at the QTS Colocation Center.

Round-the-clock In Person Support Options
Progent offers optional around-the-clock remote or in person network help and IT outsourcing expertise in these locations in your area:

  • San Rafael
  • Sausalito
  • Novato
  • Larkspur
  • Mill Valley
  • Corte Madera
  • Fairfax
  • San Anselmo
  • Belvedere
  • Ross
  • Tiburon

If your small business is in Marin County and you require computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 415-526-1400 or visit Contact Progent.