Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's IT consulting clients in Santa Cruz and the Northern Monterey Peninsula area include
insurance brokers, legal, accounting and real estate service firms,
product development companies, and small-scale manufacturers. Progent's
most popular services in this area include turn-key outsourcing of IT
management, designing and implementing low-maintenance network
infrastructures, and emergency on-site support.
The limited availability of professional, full-service technical support companies in this area forces many small
businesses to resort to consultants who may not have the depth of expertise or access
to additional personnel
to respond quickly to emergencies or implement end-to-end solutions that really leverage IT.
Progent's network of Microsoft-certified experts makes it possible to
provide the right people when you need them.
Your Microsoft Certified Network Consulting Professionals
For over 20 years, Progent's network support experts have been the premier source of budget-friendly Microsoft Windows consulting, Cisco network integration and IT consulting assistance for companies in the and Silicon Valley. Whether your small business requires emergency network support from a seasoned expert, a network engineer, or a software developer, Progent is your best choice for IT support services such as e-mail and messaging assistance,
system security evaluation and design,
Help Desk support,
custom program design,
server virtualization architecture,
online instruction for Microsoft Office and Office 365 apps, and
high availability system engineering.
As a Microsoft-qualified network consultant company, Progent offers companies in the city of Santa Cruz enterprise-class IT support expertise as well as online or on-premises technical support for environments based on Microsoft Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 R2 migration support to create a solid basis for your information network, Microsoft Exchange Server 2019 deployment, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 Server integration and Microsoft Exchange Server 2010 maintenance to establish an advanced email environment,
SharePoint configuration to improve collaboration, MS SQL Server 2019 integration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to control your vital information,
Dynamics GP/Great Plains software programming for timely financial information, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for automatically monitoring the efficiency of your information system.
Progent can also provide Cisco Premier network engineers to show you how to maximize and support your connectivity architecture.
Additional onsite and remote information technology support provided by Progent to businesses in the Santa Cruz area include senior project management consulting, iPhone integration and management, Android phone integration and management, RIM Blackberry troubleshooting and Microsoft Windows handhelds management, site design for Wi-Fi deployment, database management and application development services from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX network virtualization design and integration, and Citrix integrators, plus disaster recovery planning and testing.
Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate managed services intended to allow small and medium-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's leading corporations. The ProSight line of network management outsourcing services addresses all critical areas of information technology such as email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis technology to guard endpoints as well as physical and virtual servers against modern malware assaults like ransomware and email phishing, which easily evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to manage the complete threat lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that addresses your organization's specific requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup activities and allows fast restoration of vital data, applications and VMs that have become lost or damaged due to hardware breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, when necessary, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of leading information security companies to provide centralized management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall. For more details, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to diagram, monitor, enhance and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating devices that require critical updates, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to help keep your network operating efficiently by tracking the state of critical assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so all looming problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management features a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you require the instant you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's certified group of information technology professionals, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with information security requirements, higher utilization of network assets, faster problem resolution, more dependable backup and restore, and higher availability. See more about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's ability either to block or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective AV and backup environment that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report.
Hybrid Cloud Integration Solutions
Progent can provide expert online consulting services to help companies of all sizes connect their networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-based solutions or in hybrid network models that combine physical resources along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform planning and integration expertise. Progent has more than 20 years of background providing high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.
Onsite Consulting and Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on migrating your primary or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a range of cost-effective services including colocation relocation, system deployment and updates, network improvements, comprehensive project management services, virtual server configuration, remote network monitoring, streamlined network management, application programming, disaster recovery planning, security assessment, and the use of the Progent Test Lab. To find out more, visit Progent's onsite consulting services at the QTS Colocation Center.
The Progent Test Lab is a room at the QTS Data Center with a variety of dedicated servers and network infrastructure able to be utilized online or on premises to accommodate piloting, evaluations, performance modeling, troubleshooting, business continuity simulation, training, and other purposes to help Progent's clients successfully carry out major projects. For more information, see Progent's Test and Training Lab at the QTS Colocation Center.
24x7 On-site Service Options
Progent offers optional around-the-clock remote or on-premises network help and information technology outsourcing expertise in these locations in your area:
- Santa Cruz
- Scotts Valley
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you are looking for computer assistance, IT outsourcing, or high-level expertise from a certified Progent engineer,
call 831-600-4300 or visit Contact Progent.