Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola
Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.
Progent locations in Santa Cruz-Monterey Bay Area
Progent's IT consulting clients in Santa Cruz and the Northern Monterey Peninsula area include
insurance brokers, legal, accounting and real estate service firms,
product development companies, and small-scale manufacturers. Progent's
most popular services in this area include turn-key outsourcing of IT
management, designing and implementing low-maintenance network
infrastructures, and emergency on-site support.
The limited availability of professional, full-service technical support companies in this area forces many small
businesses to resort to consultants who may not have the depth of expertise or access
to additional personnel
to respond quickly to emergencies or implement end-to-end solutions that really leverage IT.
Progent's network of Microsoft-certified experts makes it possible to
provide the right people when you need them.
Progent: The Microsoft Certified Information Technology Consulting Professionals
For over 20 years, Progent's computer support experts have been the top source of low-cost Microsoft Windows consulting, Cisco network technology expertise and advanced consulting services for companies in the and Silicon Valley. Whether your company needs urgent network support from a certified professional, a system engineer, or a software developer, Progent is your most reliable source for computer services such as e-mail and messaging consulting,
system security testing and design,
Help Desk outsourcing,
custom program development,
online training for Microsoft Office apps, and
high availability system design.
As a Microsoft-qualified computer consulting company, Progent offers companies in the city of Santa Cruz enterprise-class information technology consulting services plus online or on-premises technical assistance for environments powered by Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 R2 migration support to create a solid foundation for your IT network, Microsoft Exchange 2019 planning and configuration, Microsoft Exchange 2016 Server upgrade support, Exchange 2013 integration and Microsoft Exchange Server 2010 support to provide a state-of-the-art email environment,
Microsoft SharePoint configuration to facilitate information sharing, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to harness your vital corporate data,
Microsoft Dynamics GP/Great Plains software education for accurate financial reporting, and
Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting for 24x7 tracking the health of your network.
Progent can also provide Cisco Certified consultants to show you how to maximize and support your connectivity architecture.
Additional on-premises and online IT support provided by Progent to clients in the Santa Cruz vicinity include project management expertise, iPhone integration and management, Android phone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site design for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle professionals, and MySQL application programmers, virtual server solutions from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and integration, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a selection of affordable, flat-rate services intended to enable small and mid-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the world's top corporations. Progent's ProSight line of IT management outsourcing services addresses all critical aspects of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure health monitoring, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoints and servers and VMs against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that addresses your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of critical data, apps and VMs that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Learn more about ProSight DPS Managed Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to deliver centralized control and world-class security for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map out, track, reconfigure and debug their networking appliances such as routers and switches, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating appliances that require critical updates, or identifying the cause of performance issues. Learn more about ProSight WAN Watch infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent engineering consultant so all looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop remote monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both also include a year of cutting-edge remote network monitoring and management. Advantages can include lower-cost management, improved compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more information about ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The interview is intended to help evaluate your organization's ability either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient AV and backup/recovery system that aligns with your company's requirements. For additional information, refer to The ProSight Ransomware Preparedness Report.
Hybrid Cloud Integration
Progent offers advanced remote support services to help companies of any size integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid network models that combine local IT assets as well as public cloud services. To help you to integrate public cloud services with networks, Progent offers a variety of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives on schedule and affordably.
On-premises Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento Data Center as a colocation site or if your company is considering migrating your main or offsite backup equipment to the QTS Sacramento Data Center, Progent can provide a variety of budget-friendly services that include data center migration, system installation and updates, network improvements, comprehensive project management services, virtual server configuration, remote network monitoring, automated network administration, application programming, business continuity planning and testing, security assessment, and the support of Progent's Test Lab. To find out more, refer to Progent's onsite consulting services at the QTS Data Center.
Progent's Test and Design Lab is a room at the QTS Data Center with a collection of dedicated computers and network equipment able to be used online or on premises to facilitate piloting, assessments, capacity testing, forensics, business continuity planning, training, and additional purposes to help Progent's clients successfully carry out major IT initiatives. For more information, refer to Progent's Test and Training Lab at the QTS Data Center.
24x7 On-site Support Availability
Progent offers optional 24x7 remote or on-site computer help and IT outsourcing services in these cities in your region:
- Santa Cruz
- Scotts Valley
If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula
and you are looking for technical assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant,
call 831-600-4300 or visit Contact Progent.