Onsite Service Available in Santa Cruz, Scotts Valley, Aptos, Watsonville, Capitola

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in Santa Cruz and the Northern Monterey Peninsula area include insurance brokers, legal, accounting and real estate service firms, product development companies, and small-scale manufacturers. Progent's most popular services in this area include turn-key outsourcing of IT management, designing and implementing low-maintenance network infrastructures, and emergency on-site support.

The limited availability of professional, full-service technical support companies in this area forces many small businesses to resort to consultants who may not have the depth of expertise or access to additional personnel to respond quickly to emergencies or implement end-to-end solutions that really leverage IT. Progent's network of Microsoft-certified experts makes it possible to provide the right people when you need them.

Progent: The Microsoft and Cisco Certified Information Technology Service Experts
For more than 20 years, Progent's computer support experts have been the top providers of budget-friendly Microsoft Windows consulting, Cisco network technology integration and IT consulting services for companies in the and Silicon Valley. Whether your company needs emergency technical support from a certified professional, a system engineer, or a software developer, Progent is the most reliable source for computer support services including email consulting, system security assessment and design, Helpdesk services, specialized application design, virtualization architecture, online classes for Microsoft Office and Office 365 applications, and high availability network solutions.

As a Microsoft-certified network consultant company, Progent offers businesses in the Santa Cruz vicinity world-class information technology consulting expertise as well as remote or on-premises technical support for environments based on Windows and Cisco platforms. Practice areas provided by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 upgrade help to create a firm foundation for your information system, Microsoft Exchange 2019 Server integration, Microsoft Exchange Server 2016 migration, Exchange 2013 Server consulting and Exchange 2010 Server support to provide an advanced email environment, Microsoft SharePoint configuration to improve teamwork, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to harness your key information, Dynamics GP software education for accurate management reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for automatically monitoring the efficiency of your information system. Progent can also offer Cisco Premier Certified network consultants to show you how to optimize and support your network architecture.

Additional on-premises and online information technology consulting available from Progent to businesses in the Santa Cruz neighborhood include senior project management consulting, Apple iPhone integration, Android smartphone integration, Blackberry troubleshooting and Windows handhelds integration, site surveys for Wi-Fi installation, database management and application programming support from certified SQL Server consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and management, and Citrix XenServer consultants, plus disaster recovery planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, fixed-price managed services intended to allow small and mid-size businesses to benefit from the same advanced technology used by many of the industry's leading corporations. The ProSight suite of IT management outsourcing services addresses all critical areas of modern networking including email content filtering, behavioral-based threat defense, automated backup/recovery, network infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the entire threat progression including filtering, detection, containment, cleanup, and forensics. Top features include single-click rollback with Windows VSS and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for continuously monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within one agent accessible from a unified console. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that call for urgent attention. Progent can also help you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to provide web-based management and world-class security for your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and debug their networking hardware such as routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating complex management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that require important updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT personnel and your Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the apps. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can save as much as half of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their network. Based on some of the leading remote monitoring and management tools available, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner Active Directory (AD) system. Both also come with one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security standards, higher utilization of IT assets, faster problem resolution, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is designed to help evaluate your organization's preparedness to stop or recover rapidly following an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build an efficient security and backup environment that meets your business needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report.

Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers expert remote consulting to help organizations of all sizes connect their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that seamlessly combine local IT assets along with public clouds. To assist you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives on schedule and within your budget.

Onsite Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS Data Center as a colocation site or if your company is planning on migrating your main or offsite backup system to the QTS Data Center, Progent can provide a range of affordable consulting services such as colocation migration, equipment deployment and upgrades, network improvements, comprehensive project management services, virtualization expertise, offsite network monitoring, centralized system administration, software programming, disaster recovery/business continuity planning and testing, data security evaluation, and the use of Progent's Test Lab. To find out more, refer to Progent's consulting support at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network equipment able to be utilized remotely or on site to accommodate piloting, assessments, performance modeling, forensics, business continuity simulation, training, and additional purposes to help Progent's clients succeed with large-scale projects. To learn more, refer to Progent's Test and Training Lab at the QTS Colocation Center.

Round-the-clock Local Support Availability
Progent offers optional around-the-clock remote or on-premises network help and IT outsourcing expertise in these cities in your area:

  • Santa Cruz
  • Scotts Valley
  • Aptos
  • Watsonville
  • Capitola

If your small business is in Santa Cruz or anywhere in the Northern Monterey Peninsula area and you need technical help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 831-600-4300 or visit Contact Progent.