Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Onsite IT Consulting
Progent locations in North SF Bay Area

City Address Phone Link
Napa 2180 Jefferson St
Napa, CA 94559
United States
(707) 819-9099 Napa Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
United States
(707) 772-1334 Petaluma Network Support Services
San Rafael 4040 Civic Center Drive, Suite 200
San Rafael, CA 94903
United States
(415) 526-1400 San Rafael Network Support Services
Santa Rosa 131 Stony Circle, Suite 500
Santa Rosa, CA 95401
United States
(707) 303-4400 Santa Rosa Network Support Services


Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the y need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Progent: Your Microsoft Certified Information Technology Consulting Professionals
For more than 20 years, Progent's computer support experts have been the top providers of low-cost Microsoft consulting, Cisco networking integration and IT consulting services for businesses in the and Silicon Valley. If your organization requires emergency network help from a seasoned professional, a network engineer, or an application developer, Progent is the most reliable source for IT services such as email expertise, network protection assessment and enhancement, Help Desk outsourcing, custom program design, virtualization consulting, online training for Microsoft Office and Office 365 apps, and high availability network solutions.

As a Microsoft-Partner computer consultant firm, Progent offers businesses in the Santa Rosa area enterprise-class IT support services as well as remote or onsite technical assistance for environments based on Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Microsoft Windows Server 2022 planning and migration expertise, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 management and troubleshooting expertise and Microsoft Windows Server 2008 R2 upgrade support to create a solid basis for your information system, Microsoft Exchange 2019 planning and configuration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 Server integration and Exchange 2010 support to establish a state-of-the-art messaging solution, MS SharePoint management to facilitate collaboration, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 consulting to control your vital information, Dynamics GP/Great Plains software education for timely management information, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for 24x7 monitoring the efficiency of your network. Progent can in addition offer Cisco Premier network engineers to help you maximize and support your connectivity infrastructure.

Additional onsite and remote information technology consulting services offered by Progent to businesses in the Santa Rosa vicinity include project management expertise, Apple iPhone integration, Google Android smartphone and tablet integration, Blackberry support and Windows smart phone and tablet integration, site design for Wi-Fi installation, DBA and software programming services from certified Microsoft SQL experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization design and management, and Citrix integrators, plus disaster recovery planning and testing.

ProSight Subscription-based Managed Services for Small and Medium Size Businesses
Progent offers a family of low-cost, flat-rate services intended to allow small and mid-size businesses to benefit from the same advanced IT solutions deployed by many of the industry's top corporations. The ProSight portfolio of outsourced network management services covers all key facets of modern networking including email content filtering, security and compliance, automated backup/recovery, infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud resources and offers a single platform to automate the complete threat lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that meets your company's specific needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will help you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also assist you to install and verify a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup technology companies to produce ProSight Data Protection Services (DPS), a selection of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services automate and monitor your data backup operations and allow non-disruptive backup and rapid recovery of important files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS lets you avoid data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, human mistakes, malicious insiders, or software bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these fully managed services are most appropriate for your network.

  • Patch Management: Patch Management Services
    Progent's support services for patch management offer businesses of all sizes a flexible and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your ever-evolving information network. In addition to optimizing the security and functionality of your computer network, Progent's patch management services free up time for your in-house IT staff to concentrate on more strategic initiatives and tasks that derive maximum business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Remediation, and Protected Single Sign-on
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured application and give your password you are asked to confirm who you are on a device that only you have and that is accessed using a separate network channel. A broad range of out-of-band devices can be used as this second form of ID validation such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate several validation devices. To learn more about Duo identity authentication services, refer to Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of real-time and in-depth management reporting plug-ins designed to work with the top ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to surface and contextualize critical issues like spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of top data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further level of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for smaller organizations to map out, track, reconfigure and debug their connectivity appliances such as routers, firewalls, and load balancers plus servers, client computers and other networked devices. Using state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when potential issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off ordinary tasks such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance issues. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any looming issues can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management platforms available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a cleaner Active Directory system. Both also come with one year of cutting-edge remote network monitoring and management. Benefits can include easier management, better compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to help assess your organization's ability either to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information concerning your current cybersecurity posture and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy an efficient AV and backup environment that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Microsoft 365 Integration with on-premises Exchange ServerProgent can provide advanced remote support to help companies of all sizes integrate their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid topologies that seamlessly combine physical IT assets along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of cloud integration services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has over two decades of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud migration initiatives quickly and within your budget.

Onsite Consulting and Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS Data Center as a colocation facility or if you are considering migrating your primary or offsite backup system to the QTS Data Center, Progent can provide a range of cost-effective services such as data center relocation, equipment installation and upgrades, infrastructure optimization, project management, virtual server configuration, remote network monitoring, streamlined network administration, software programming, disaster recovery planning, data security assessment, and the support of Progent's Test Lab. For more details, visit Progent's consulting support at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Data Center with a variety of dedicated servers and network infrastructure that can be used online or on site to facilitate system testing, assessments, performance testing, troubleshooting, business continuity simulation, training, and other purposes to help Progent's customers successfully carry out major projects. For more information, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 On-site Service Options
Progent can provide optional around-the-clock on-line or in person computer help and IT outsourcing services in these locations in your region:

  • Santa Rosa
  • Rohnert Park
  • Sebastopol
  • Cotati
  • Windsor
  • Healdsburg

If your small business is in Sonoma County and you are in need of computer assistance, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 707-303-4400 or visit Contact Progent.



An index of content::


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  • Microsoft Application Monitoring Support Services
    System Center MOM Consultants

    Remote continuous monitoring, proactive alerts, and actionable reports are crucial to preserving the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can afford a level of network stability that was once limited to enterprises. Progent can provide several Remote Monitoring and Management options delivered as low-cost service packages created to assist your company to identify and resolve a most IT network problems before they get big enough to disrupt your business.

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  • MOM Case Studies
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    Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now anticipate server problems before they grow to be serious enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers suspect that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class service continuity, safety and productivity.

  • 24x7x365 SharePoint 2010 Computer Consulting Sebastopol CA Cotati, Windsor CA SharePoint Server 2013 Troubleshooting

  • Internet Service Provider Selection Consultancy
    Top Quality Internet Service Provider Selection Professional

    Progent offers access to the affordable support of online Internet connectivity consultants to assist your organization to assess or enhance your Internet services so your Internet connectivity solution meets your business needs. Support services available from Progent's engineers include assessment of your current bandwidth utilization, vendor and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new ISP and/or service plan. Provisioning can include optimizing current routers and configuring additional ones, setting up firewalls, and designing fault-tolerant BGP architectures.

  • 802.11 6/6E Migration Remote Support Services Cisco Certified Experts Meraki Outdoor APs IT Consulting
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  • After Hours ISA 2004 Server Support Microsoft Certified Partner On-site Technical Support ISA 2004 Server

  • 24-7 Linux Network Monitoring, Nagios and MRTG Technology Professional
    Specialists Linux Network Monitoring, Nagios and MRTG

    Nagios and MRTG are useful, license-free monitoring utilities that run under Linux and can be deployed to monitor UNIX networks, MS Windows networks, or mixed-platform networks where the Linux OS and Microsoft Windows coexist. The Nagios monitor lets network managers to track system services such as POP3, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances such as servers, routers, and switches. Progent's system monitoring consultants can assist you to utilize both these programs to tune and troubleshoot your system.

  • After Hours Specialist System Center Operations Manager Technical Support Microsoft SCOM 2012
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  • Altaro VM Backup Boot from Backup Support Outsourcing
    24-Hour Hornetsecurity Altaro VM Backup Restore Consultant

    Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to help you to design, install, manage and troubleshoot a modern backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup.

  • Apple Airport Remote Support Services Apple Macintosh Infrastructure Consult
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  • Biggest Consultancy CRISC Certified Risk and Information Systems Control Analyst 24/7 CRISC Certified Risk and Information Systems Control Consulting

  • Consultant Services Telecommuter Integration
    Top Call Desk for Telecommuters Onsite Technical Support

    Progent has 20 years of background helping small and medium-size companies to plan, implement, optimize, administer, and debug IT networks that incorporate teleworkers.

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  • MacOS and Windows Configuration
    24/7 Apple iPad and Windows integration Support Services

    Progent's service experts in Mac and Windows technology can show you how to combine Mac and Windows computers into seamless networks with resource sharing and workgroup support. Allowing productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires broad knowledge of and experience with Mac and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to provide expert support to businesses that depend on these technologies to keep their strategic edge. Progent can also help you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.

  • Cisco Firewall Migration Cisco Planning Consulting Firm
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  • Consult 64-bit Computing 64-bit Upgrade Support Services

  • SharePoint Remote Technical Support
    Top Rated SharePoint Server 2003 IT Consulting

    Progent's Microsoft-certified consultants can help you rationalize the business justification for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate edition of Microsoft SharePoint for your circumstances, offer setup and integration services, assist you to install MS SQL Server as a back-end database, improve your network integrity, integrate your off-the-shelf and custom application software to operate with Microsoft SharePoint Server 2007, design a comprehensive security plan that includes portal solutions, and deliver troubleshooting and Help Desk services.

  • Consultant Email Guard Data Loss Prevention ProSight Email Zero Hour Protection Professional

  • Online Support Aironet Wave 2 Wi-Fi AP
    Aironet 802.11ac AP Integration

    Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite integration and troubleshooting services to help you to design, implement, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also help you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your unique office layout, construction, and anticipated network traffic.

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  • Urgent Remote Workers Security Outsourcing
    At Home Employees Cybersecurity Support and Help

    Progent can assist small and mid-size businesses to configure endpoint security protection systems and provide mitigation services to support a remote workforce.

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  • Cisco Virtual Private Network Network Engineer
    VPN Consulting

    Cisco's network security and offsite connection technology for small businesses offer a complete line of easy-to-administer security solutions to help safeguard your local and remote network infrastructure. Cisco's VPN line features switches, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco CCIE and Cisco Certified Network Professional qualifications who are able to help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security solutions that fit best with your business goals.

  • Developer Firm Net Framework Web Parts Integration Firm
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  • ProSight Reporting Auvik Network Managemrnt Support Services
    ProSight Reporting Remote Network Infrastructure Management Online Help

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  • Emergency Private Cloud Hosting for Virtual Data Centers Consultancy ProSight Private Cloud Services Services
  • Engineer Cisco Small Business series NSS3000 Cisco Voice over IP Consult

  • 24 Hour Microsoft Experts Non-stop Load Balancing Consultants
    24x7 Computer Consulting Cisco Content Engine Network Module for Content Delivery

    Progent offers fault tolerant load balancing support covering system load balancing, load balanced applications, network infrastructure routing, and content delivery products including Cisco Content Engine. non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP.

  • Exchange 2007 Server Engineers Exchange 2007 Edge Server Remote Support Services
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  • Live Communications Server Technology Consulting
    Computer Engineer Microsoft LCS Server Instant Messaging

    MS Communications Server provides IM and presence as part of an extensible, world-class solution featuring advanced protection, transparent compatibility with additional Microsoft software, an expandable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can benefit from cost savings and elevated operational efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-certified consultants can provide the skill necessary to realize all the benefits of Microsoft Office Communications Server throughout your whole organization.

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  • System Center 2016 Security Consulting Services
    24-7 System Center 2016 Troubleshooting IT Consultant

    Small to middle size companies can now get all the benefits of Operations Manager 2007 and also have quick access to Progent's Microsoft Premier network consulting experts. With Progent's economically priced network service packages, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to offer small company information systems enterprise-class reliability, protection, and productivity.

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  • Remote Desktop Connection Client for Mac Remote Support Services
    Windows PC Simulation on Mac On-site Support

    For businesses that have a combination of Mac and Microsoft Windows desktops, there are two popular solutions for using Windows-dependent applications on macOS or OS X: an external connection to an actual Windows PC or local simulation of a Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a networked Windows-based computer to use Windows software and access network resources. Virtual PC for Mac simulates Windows on an Apple Mac system so you can run Windows programs directly. Progent's Mac technology consultants can help your company to manage these solutions for using Windows programs on your Apple Macs and can in addition assist your organization to assess and install third-party products for Microsoft Windows platform emulation.

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  • Microsoft CRM IT Services
    Customer Relationship Management Technical Support

    Progent's team of application experts offer advanced consulting, software programming, integration help, and webinar training for leading business applications covering key areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting and troubleshooting support online, Progent can help clients anywhere in the U.S. to eliminate the time and expense related to travel and on-premises visits without sacrificing the effectiveness of consulting support.

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  • Immediate Meraki Switch and Access Point Setup and Support Technical Support Services Meraki Switch and Access Point

  • Wi-Fi Site Survey Technical Support Services
    Wireless Site Survey Support Outsourcing

    Progent's Wi-Fi site survey services make it easy to plan, deploy and debug a Wi-Fi network adapted to your environment, offering you a wireless solution that has the coverage, performance, density, Quality of Service, data protection, and roaming ability your company requires. Wi-Fi survey services from Progent include remote predictive modeling for designing a wireless network and onsite site survey services for validating, optimizing, and troubleshooting a functioning wireless network.

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  • Email Guard DLP Consult
    Technology Professional Email Quarantine

    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further level of inspection for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.

  • Juniper SSL VPN Security Contractors Security Tech Services Juniper SSL VPN Router

  • SCCM 2012 Patch Management Professional
    SCCM 2012 Windows 2010 Provisioning Computer Consultant

    Progent can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 environment to support your changing business needs. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL SSRS, and Internet Information Services (IIS).

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    Server patch management Consult

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  • Lync Server 2013 and SharePoint Engineer Microsoft Lync Server 2013 IM Online Troubleshooting
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  • Microsoft Dynamics GP Reseller in Santa Rosa - Migration Experts Santa Rosa Sonoma County Santa Rosa Microsoft Dynamics GP-Great Plains Customization Experts
  • Microsoft Exchange 2010 Upgrade Online Support Exchange Server 2010 Upgrade Remote Support
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  • Specialist Catalyst Switching
    Catalyst Switch IPv6 IT Consultants

    With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain all the benefits of adding intelligent services to their IT infrastructures. Cisco's switching technology allows you to deploy capabilities to make your IT network sufficiently robust to accommodate real-time requirements, expandable to support growth, safe enough to protect restricted data, and designed for prioritizing and controlling all traffic to streamline system performance. Progent's CCIE and CCNP certified consultants can show you how to select and deploy Catalyst switches that make sense for your company. In addition, Progent's certified security specialists can show you how to create a comprehensive protection plan and configure Cisco Catalyst switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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  • Juniper Junos Network and Security Manager Auditor
    Juniper Junos os Audit

    Progent's Juniper Networks-certified network consultants can assist you to design and implement Juniper Firewall/VPN platforms, optimize and support your network infrastructure, and migrate smoothly from outdated products to current releases. Progent's Junos OS engineers can also offer support for Juniper's flagship network operating system to help your business to streamline the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help you maintain environments that include a combination of Juniper's OS platforms.

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  • Open Now Microsoft T-SQL Development Firm Top Quality Designer MS SQL Server
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  • Top Ranked ISA 2004 Enterprise Edition Server Engineer
    Expert Microsoft Certified ISA 2004 Standard Edition Server Onsite Technical Support

    Progent's Microsoft-certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and mission-critical eCommerce applications. Progent's Microsoft Firewall consultants can help your company in designing and implementing an installation of ISA Server 2000 or ISA Server 2004 that meets your information security requirements without overly restricting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.

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    Custom Access Reporting

    For custom program creation, Progent can supply software design experts to write line-of-business applications in areas such as eCommerce, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Network Installation Access to External Support Databases
    Consolidate Microsoft Consulting Best Practices

    Progent's staff of Microsoft and Cisco Certified consultants average longer than ten years of hands-on professional experience, at the front lines of IT service, performing a wide range of technical projects for an extensive array of clients. Each Progent consultant shares a proven set of individual best practices which are incorporated into company-wide best practices standards that Progent instills in its support staff. This guarantees that you get not only world-class IT skills, but also a support engineer with proven approaches for using computer knowledge to solve real-world IT problems quickly.

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  • Extended Call Center Support and Help
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    Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk services seamlessly between your in-house IT team and Progent's pool of certified desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the leading shared PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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  • Microsoft Certified Microsoft Windows Server 2003 Cluster Online Technical Support
    Microsoft Windows Server 2003 Cluster Support

    Progent's Disaster Recovery/Business Continuity (DR/BC) specialists have extensive experience assisting small and mid-size businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, backup/restore systems, and transparent system maintenance. Progent's business continuity experts can help you to develop and validate an efficient business continuity plan that aligns with your business goals and budget. Progent's disaster recovery specialists can help you to design, implement, and manage resilient technologies including redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and geographically dispersed hot backup centers.

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  • Windows Server 2022 and SQL Server Support and Integration
    Support and Integration Windows Server 2022 integration

    Progent's certified Windows Server 2022 consultants can assist your company to design and carry out an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.

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  • Exchange 2016 In-Place Hold IT Consultant
    Exchange Server 2016 Technical Support

    Progent can assist your business in all phases of your upgrade to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing for high-availability client access services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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  • Small Business Computer Consulting Group Progent Start-Up Companies Progent Small Office Support Organizations
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  • Microsoft SQL Server 2019 Online Troubleshooting
    SQL Server 2019 Online Consulting

    Progent's certified SharePoint Server 2019 and SharePoint Online experts offer economical remote and on-premises consulting, application development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud-based components into a seamless intranet system.

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    Progent's certified Windows Server 2022 consultants can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that uses an on-premises deployment model or a hybrid deployment model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.

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  • ProSight Private Cloud Hosting Services Consultancy
    ProSight Small Business Private Clouds Professionals

    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest degree of availability and scalability and is also easy to migrate to any data center. ProSight Virtual Hosting services are built on proven virtualization architectures that enable small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, system support, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility.

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  • UNIX, Windows Services
    Windows and Solaris IT Services

    If your company computer system mixes UNIX, Linux or Sun Solaris technology with Windows, Progent can help you to incorporate your servers into a unified environment that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's UNIX and Windows coexistence support services feature IT infrastructure integration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, remote network support and repair, on-site technical support, and Helpdesk support.

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  • 24-7 CUCM and SIP Integration Professional
    Immediate CUCM and SIP Information Technology Consulting

    Progent's Cisco-certified SIP integration experts can assist organizations of any size to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite expertise to assist businesses to migrate efficiently to a modern communications environment that offers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.

  • Wi-Fi Technology Consulting Services WLAN Specialist
  • Windows 11 Security Network Engineer Windows 11 Consultant
  • Windows SBS 2008 Consultants Microsoft Windows Small Business Server 2008 Consultant Services
  • Windows, Linux, UNIX, Solaris Consultant Professionals Linux with Windows
  • Wireless Bridge Specialist Wireless Bridge Support Services
  • Work at Home Collaboration Software Support Outsourcing Teleworker Collaboration Software Integration
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  • Online Support Services Windows Server 2016 Scale Out Clusters
    Windows Server 2016 Migration Computer Consultant

    Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a DR system built around Microsoft's latest Failover Clustering tools such as Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the speed and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum witness.


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