San Francisco North Bay
Sonoma County, Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg:

Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the y need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Your Microsoft Certified Information Technology Service Experts
For over 20 years, Progent's network support engineers have been the top source of economical Microsoft Windows consulting, Cisco network technology expertise and IT consulting services for companies in the and Silicon Valley. If your company needs emergency technical support from a seasoned expert, a network engineer, or an application programmer, Progent is your most reliable source for computer services including email expertise, network security evaluation and design, Helpdesk services, specialized application design, virtualization consulting, live online instruction for Microsoft Office and Office 365 applications, and high availability system design.

As a Microsoft-qualified network consultant company, Progent provides companies in the Santa Rosa neighborhood world-class information technology consulting expertise plus remote or onsite troubleshooting help for environments based on Windows and Cisco technology. Practice areas offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 upgrade help to create a solid foundation for your information network, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration and Exchange Server 2010 maintenance to provide a state-of-the-art email environment, SharePoint assistance to improve information sharing, MS SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL Server 2014 consulting to manage your key information, Microsoft Dynamics GP software training for accurate financial information, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for 24x7 monitoring the reliability of your information system. Progent can also provide Cisco Premier Certified network engineers to show you how to maximize and support your connectivity architecture.

Other on-premises and remote information technology support services available from Progent to clients in the Santa Rosa area include senior project management consulting, Apple iPhone integration and management, Android phone integration and management, Blackberry support and Microsoft Windows handhelds management, wireless site design for Wi-Fi installation, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, and Citrix integrators, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed IT Services for Small and Medium Size Organizations
Progent provides a family of affordable, flat-rate services designed to enable small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the industry's leading enterprises. The ProSight line of IT management outsourcing services covers all critical aspects of information technology such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior-based machine learning tools to guard endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which routinely escape traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the complete malware attack lifecycle including blocking, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single console. Progent's security and virtualization consultants can help your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require immediate action. Progent's consultants can also help you to set up and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services from Progent offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and enables rapid recovery of critical files, apps and virtual machines that have become lost or damaged as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class support to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide web-based control and world-class protection for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, see ProSight Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to map, track, optimize and troubleshoot their networking hardware like switches, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration information of virtually all devices on your network, tracks performance, and generates alerts when potential issues are discovered. By automating complex management and troubleshooting processes, WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, finding devices that need important software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved easily to a different hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to half of time thrown away trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your organization's preparedness to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to gather information concerning your current AV defense and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective security and backup environment that aligns with your business needs. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration
Progent can provide advanced online consulting services to help organizations of any size connect their networks with leading public clouds including Azure and Amazon Web Services. Progent can assist you to plan and administer hybrid environments that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that seamlessly combine local IT assets as well as public cloud services. To assist you to integrate cloud services with networks, Progent can provide a variety of public cloud migration services such as Office 365 integration with on-premises installations of Exchange, Microsoft Azure hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a range of cost-effective consulting services such as data center migration, equipment installation and upgrades, network optimization, project management services, virtualization configuration, offsite network monitoring, centralized system administration, application programming, disaster recovery solutions, data security assessment, and the use of the Progent Test Lab. To find out more, see Progent's onsite consulting support services at the QTS Data Center.

The Progent Test Lab is a lab at the QTS Colocation Center with a collection of dedicated servers and network support infrastructure that can be used online or on premises to accommodate system testing, assessments, capacity testing, troubleshooting, disaster recovery planning, education, and other purposes to help Progent's customers succeed with major IT initiatives. To learn more, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 In Person Service Options
Progent can provide optional around-the-clock remote or in person computer support and IT outsourcing services in these locations in your area:

• Santa Rosa
• Rohnert Park
• Sebastopol
• Cotati
• Windsor
• Healdsburg

If your small business is in Sonoma County and you are looking for technical support, IT outsourcing, or top-level services from a Progent professional, call 707-303-4400 or visit Contact Progent.

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