San Francisco North Bay
Santa Rosa, Rohnert Park, Sebastopol, Cotati:

Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the y need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Progent: Your Microsoft Certified Network Consulting Experts
For more than 20 years, Progent's network support engineers have been the top providers of low-cost Microsoft Windows support services, Cisco networking expertise and IT consulting assistance for businesses in the and the California Central Valley. If your organization requires emergency network support from a certified expert, a system consultant, or a software programmer, Progent is the best choice for IT support services such as Microsoft Exchange and Outlook consulting, system protection testing and design, Help Desk outsourcing, specialized program design, virtualization consulting, live online instruction for Microsoft Office and Office 365 applications, and fault tolerant network engineering.

As a Microsoft-authorized computer consulting firm, Progent provides businesses of all sizes in the Santa Rosa neighborhood enterprise-class information technology support expertise as well as remote or on-premises technical assistance for environments based on Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and deployment support and Windows Server 2008 upgrade help to create a firm basis for your IT network, MS Exchange 2016 Server upgrade support, Microsoft Exchange 2013 integration and Microsoft Exchange Server 2010 maintenance to provide an advanced email solution, Microsoft SharePoint configuration to facilitate teamwork, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 deployment help to harness your vital corporate data, Dynamics GP software programming for accurate financial information, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for proactively tracking the efficiency of your network. Progent can also provide Cisco Certified consultants to help you maximize and maintain your connectivity architecture.

Other on-premises and online IT support services provided by Progent to businesses in the city of Santa Rosa include project management consulting, iPhone integration, Google Android smartphone integration, RIM Blackberry support and Windows smart phone and tablet management, wireless site design for Wi-Fi installation, DBA and application programming services from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization design and support from certified Hyper-V consultants, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network design and integration, and Citrix consultants, plus business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a family of low-cost, fixed-price managed services intended to allow small and medium-size businesses to utilize the same best-of-breed IT solutions used by some of the world's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all critical facets of modern networking such as email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology to defend endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the entire threat lifecycle including blocking, infiltration detection, containment, remediation, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
  ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge technologies packaged within one agent managed from a single control. Progent's security and virtualization experts can assist you to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate attention. Progent can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, applications and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security companies to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Management
  Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their connectivity appliances such as switches, firewalls, and access points as well as servers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and generates notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance issues. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating at peak levels by checking the health of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your Progent consultant so that any looming problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual machine host set up and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time spent searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to collect information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup environment that meets your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Progent can provide expert remote consulting to help businesses of all sizes integrate their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your it team to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises resources as well as public clouds. To help you to incorporate public cloud services with networks, Progent offers a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and within your budget.

Onsite Support Services Offered at the QTS Sacramento Data Center
The QTS Data Center, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your business is currently utilizing the QTS Sacramento Data Center as a colocation facility or if your business is planning on moving your main or disaster recovery equipment to the QTS Sacramento Colocation Center, Progent offers a variety of affordable consulting services that include colocation relocation, equipment deployment and updates, infrastructure improvements, comprehensive project management services, virtual server configuration, offsite monitoring, centralized network management, application programming, business continuity solutions, data security assessment, and the support of the Progent Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a collection of dedicated servers and network support infrastructure that can be utilized online or on premises to facilitate system testing, assessments, capacity modeling, repair, business continuity simulation, training, and other reasons to help Progent's customers successfully carry out major IT initiatives. To learn more, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock On-site Support Availability
Progent offers optional 24x7 on-line or on-site computer help and IT outsourcing expertise in these locations in your area:

• Santa Rosa
• Rohnert Park
• Sebastopol
• Cotati
• Windsor
• Healdsburg

If your small business is in Sonoma County and you are in need of computer help, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.

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