San Francisco North Bay
Sonoma County, Santa Rosa, Cotati, Healdsburg:

Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg

North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.

Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the y need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates. 

Your Microsoft Certified IT Service Professionals
For over 20 years, Progent's computer support engineers have been the premier providers of affordable Microsoft Windows support services, Cisco networking expertise and IT consulting services for businesses in the and Silicon Valley. If your company needs emergency technical help from a certified professional, a network consultant, or an application programmer, Progent is the best choice for computer services including e-mail and messaging consulting, system protection assessment and design, Help Desk services, specialized program design, virtual server architecture, online classes for Microsoft Office apps, and high availability network design.

As a Microsoft-qualified computer consulting firm, Progent provides companies in the Santa Rosa vicinity enterprise-class IT consulting services as well as online or onsite technical help for networks based on Microsoft Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 R2 upgrade help to create a firm foundation for your information system, Microsoft Exchange 2019 Server planning and configuration, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange 2013 consulting and Microsoft Exchange 2010 maintenance to provide a state-of-the-art messaging solution, SharePoint management to facilitate collaboration, Microsoft SQL Server 2019 migration consulting, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL 2014 deployment help to harness your key corporate data, Dynamics GP/Great Plains software training for timely financial reporting, and System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically monitoring the efficiency of your network. Progent can also provide Cisco Premier Certified engineers to show you how to maximize and maintain your connectivity infrastructure.

Other onsite and online IT services available from Progent to clients in Santa Rosa include senior project management expertise, iPhone and iPad integration, Google Android phone and tablet integration, Blackberry troubleshooting and Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, DBA and application development support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server design and support from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization architecture and management, and Citrix XenServer consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, flat-rate services designed to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by some of the world's leading enterprises. Progent's ProSight line of network monitoring and management services covers all key areas of information technology including email content filtering, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior machine learning tools to guard endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to address the entire threat lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection services offer affordable multi-layer protection for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services provide small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Management
  ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map out, monitor, optimize and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, finding devices that need important software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT management staff and your assigned Progent consultant so that all looming issues can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your network documentation, you can save up to 50% of time spent looking for vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more details about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy a cost-effective security and backup/recovery system that aligns with your company's needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration
Progent can provide advanced online consulting support to help organizations of any size connect their information networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and manage cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine physical resources along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Office 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over 20 years of background providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

On-premises Consulting Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is currently using the QTS Data Center as a colocation facility or if you are planning on migrating your main or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a variety of cost-effective consulting services that include colocation relocation, system installation and updates, network improvements, project management, virtualization configuration, remote network monitoring, streamlined network management, application development, disaster recovery solutions, data security evaluation, and the use of the Progent Test Lab. To find out more, refer to Progent's consulting services at the QTS Data Center.

Progent's Test Lab is a room at the QTS Data Center with a collection of dedicated servers and network support infrastructure able to be utilized online or on premises to accommodate system testing, assessments, performance modeling, repair, business continuity simulation, education, and other reasons to help Progent's clients successfully carry out large-scale IT initiatives. For more information, visit Progent's Test and Training Lab at the QTS Colocation Center.

24x7 In Person Service Availability
Progent offers optional around-the-clock remote or on-site computer support and IT outsourcing expertise in these cities in your area:

• Santa Rosa
• Rohnert Park
• Sebastopol
• Cotati
• Windsor
• Healdsburg

If your small business is in Sonoma County and you need technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified engineer, call 707-303-4400 or visit Contact Progent.