San Francisco North Bay
Santa Rosa, Rohnert Park, Sebastopol, Cotati:
Microsoft and Cisco IT Consulting
Expert Network Help and Outsourced Services
Onsite Service Available in Santa Rosa, Rohnert Park, Sebastopol, Cotati, Windsor, Healdsburg
North SF Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the North Bay areas of Marin, Sonoma and Napa Counties.
| City | Address | Phone | Link |
| Napa | 2180 Jefferson St Napa, CA 94559 United States |
(707) 819-9099 | Napa Network Support Services |
| Petaluma | 755 Baywood Drive, 2nd Floor Petaluma, CA 94954 United States |
(707) 772-1334 | Petaluma Network Support Services |
| San Rafael | 4040 Civic Center Drive, Suite 200 San Rafael, CA 94903 United States |
(415) 526-1400 | San Rafael Network Support Services |
| Santa Rosa | 131 Stony Circle, Suite 500 Santa Rosa, CA 95401 United States |
(707) 303-4400 | Santa Rosa Network Support Services |
Progent's IT consulting clients in Sonoma County include semiconductor equipment manufacturers, software development companies, high-tech design services, prototype and light-production manufacturers, plus networking and Internet companies. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.
Because Sonoma County businesses have access to a smaller and less experienced labor pool than is available elsewhere in the y need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts allows Progent to offer responsive and professional on-site support from Microsoft-certified experts at affordable rates.
Progent: The Microsoft and Cisco Certified IT Service Experts
For more than two decades, Progent's computer service experts have been the top providers of low-cost Microsoft support services, Cisco networking expertise and advanced consulting services for businesses in the and the California Central Valley. Whether your organization needs urgent network support from a certified expert, a system engineer, or an application developer, Progent is the best choice for IT services including Microsoft Exchange and Outlook expertise,
system protection evaluation and design,
Help Desk outsourcing,
custom application development,
virtual server consulting,
live online training for Microsoft Office and Office 365 apps, and
high availability system design.
As a Microsoft-authorized computer consulting company, Progent provides businesses in the Santa Rosa neighborhood world-class IT support services plus remote or onsite troubleshooting help for networks powered by Microsoft Windows and Cisco technology. Areas of expertise offered by Progent include Windows Server 2022 solution design and migration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 management and troubleshooting support and Microsoft Windows Server 2008 R2 upgrade support to build a firm basis for your IT system, Microsoft Exchange Server 2019 planning and configuration, MS Exchange 2016 migration, Exchange 2013 Server consulting and Microsoft Exchange 2010 Server maintenance to provide an advanced messaging solution, SharePoint management to facilitate collaboration, Microsoft SQL Server 2019 migration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to manage your vital corporate data, Dynamics GP/Great Plains software education for accurate management reporting, and System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for automatically monitoring the reliability of your network. Progent can in addition offer Cisco Certified consultants to show you how to optimize and support your connectivity architecture.
Other onsite and remote IT support offered by Progent to clients in the Santa Rosa area include senior project management expertise, iPhone and iPad integration, Android phone integration, Blackberry support and Microsoft Windows handhelds management, site surveys for Wi-Fi deployment, DBA and application development services from certified Microsoft SQL experts, Oracle professionals, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus disaster recovery planning and testing.
Progent's ProSight Managed IT Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, subscription-based services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions used by some of the world's leading enterprises. Progent's ProSight portfolio of network management outsourcing services covers all key aspects of modern networking such as email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure management, VM hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Monitoring
ProSight LAN Watch is Progent's network, server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating efficiently by tracking the health of critical assets that power your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so that any potential problems can be resolved before they have a chance to impact productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting. - ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-based solution for managing your client-server infrastructure by offering tools for streamlining common time-consuming jobs. These include health monitoring, update management, automated remediation, endpoint deployment, backup and restore, A/V defense, secure remote access, standard and custom scripts, resource inventory, endpoint status reporting, and debugging help. When ProSight LAN Watch with NinjaOne RMM spots a serious problem, it transmits an alarm to your designated IT management staff and your Progent technical consultant so that emerging problems can be fixed before they interfere with productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services. - ProSight WAN Watch: Network Infrastructure Management
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating complex management activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, expanding your network, locating devices that require important software patches, or identifying the cause of performance problems. Find out more details about ProSight WAN Watch infrastructure management services. - ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding suite of in-depth reporting utilities designed to integrate with the top ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms. - ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
Progent has partnered with advanced backup/restore product companies to produce ProSight Data Protection Services (DPS), a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS products automate and track your backup operations and enable non-disruptive backup and rapid restoration of vital files, apps, system images, and virtual machines. ProSight DPS lets you avoid data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious employees, or application glitches. Managed services available in the ProSight DPS selection include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are best suited for your network. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection. - ProSight Multi-Factor Authentication with Cisco Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are asked to confirm your identity via a device that only you possess and that is accessed using a different network channel. A broad range of out-of-band devices can be used as this second means of ID validation such as a smartphone or watch, a hardware/software token, a landline phone, etc. You can register several validation devices. For more information about Duo two-factor identity authentication services, refer to Cisco Duo MFA two-factor authentication services for access security. - ProSight Co-Managed Help Desk: Outsourced and Shared Call Center Services
Progent's Co-managed Service Desk provides a smooth supplement to your corporate IT support organization. Client access to the Help Desk, delivery of technical assistance, issue escalation, ticket generation and tracking, performance metrics, and management of the support database are cohesive whether incidents are resolved by your internal support organization, by Progent's team, or both. You have unrestricted versatility to expand or shrink your part of IT support activity as required. Progent provides startup installation and provisioning of the professional services PSA software plus documentation, testing and training. For details about ProSight Co-Managed Call Desk, refer to ProSight Co-Managed Support. - ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to defend endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to manage the complete threat lifecycle including filtering, identification, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology. - ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization experts can help your business to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent'sProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering. - Patch Management: Patch Management Services
Progent's support services for patch management offer organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your dynamic information system. In addition to optimizing the security and functionality of your IT environment, Progent's patch management services permit your in-house IT staff to concentrate on more strategic projects and activities that deliver maximum business value from your information network. Read more about Progent's patch management support services. - ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported easily to a different hosting environment without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services. - ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard data about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both versions also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include easier management, better compliance with data security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. Learn more information about Progent's ProSight Network Audits network infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information about your existing cybersecurity posture and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to create a cost-effective security and backup/recovery environment that meets your company's requirements. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Hybrid Cloud Integration
Progent can provide advanced remote support services to help companies of all sizes connect their networks with popular public clouds such as Azure and Amazon AWS. Progent can assist you to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid network models that combine local resources along with public cloud services. To help you to integrate public cloud services with networks, Progent offers a range of public cloud migration support services that include Microsoft 365 Exchange Online integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background providing high-level consulting expertise online, and Progent can make sure you complete your cloud migration projects quickly and affordably.
On-premises Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS Data Center as a colocation facility or if you are considering moving your primary or disaster recovery equipment to the QTS Colocation Center, Progent offers a variety of affordable consulting services such as data center relocation, system deployment and updates, infrastructure improvements, comprehensive project management, virtualization expertise, offsite monitoring, automated system management, software programming, business continuity solutions, data security evaluation, and the use of Progent's Test Lab. For more details, refer to Progent's onsite consulting support services at the QTS Data Center.
Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network support infrastructure able to be used remotely or on premises to accommodate piloting, evaluations, capacity testing, troubleshooting, disaster recovery simulation, training, and other reasons to help Progent's customers succeed with major IT initiatives. For more information, refer to Progent's Test and Training Lab at the QTS Sacramento Data Center.
24x7 On-site Service Availability
Progent offers optional 24x7 remote or on-premises network help and IT outsourcing expertise in these locations in your area:
- Santa Rosa
- Rohnert Park
- Sebastopol
- Cotati
- Windsor
- Healdsburg
If your small business is in Sonoma County and you need computer support, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 707-303-4400 or visit Contact Progent.
An index of content::
Internal Network Security Scan Consultant Services
Network Security Scan Technology Professional
Progent offers two low-cost service packages intended to allow small companies to receive an independent network security evaluation from a premier security consultant. With Progent's External Security Inventory Checkup, an engineer administers an extensive test of your IT infrastructure from outside your firewalled perimeter to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Checkup, an engineer executes a system scan from an authorized computer within your firewall to evaluate vulnerabilities to internal assaults. The two security inventory packages are configured and executed from a protected external site.
Consultant Internet Security and Acceleration Server
Microsoft Expert Microsoft ISA Server Technical Consultant
Progent's certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with many sites, remote workers, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information security needs without overly restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Jabber and SIP trunk Technology Consulting
On-site Technical Support Jabber Conferencing
Progent's Jabber consultants offer online or on-premises expertise to assist organizations of all sizes to plan, deploy, maintain, upgrade or debug Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a cohesive collaboration ecosystem.
Small Business Server 2008 Online Support
Computer Engineer Small Business Server 2011
Microsoft Small Business Server (SBS) is an affordable collection of essential servers that provides the foundation for a feature-rich but manageable IT network. The inter-connectivity requirements of the Microsoft .NET components included with Small Business Server 2011 requires an IT expert with real-world background and broad experience in planning and building effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in installing, managing, and troubleshooting IT environments based on the Microsoft SBS line of servers and applications.
Citrix VM desktops Technical Support
Online Consulting Citrix FlexCast
Citrix has developed a powerful family of products that deliver advanced manageability, expandability, and responsiveness for server virtualization and for server-based delivery of Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can help you to evaluate the strategic benefits of Citrix technology and show you how to design, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Programming Amazon Marketplace Web Service
Amazon Marketplace Web Service development Reports
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and speed up your return on investment.
Troubleshooting Microsoft Dynamics GP ERP
Great Plains Migration Computer Engineer
important characteristics of Dynamics GP/Great Plains software include a modular structure that lets you buy just the components you require, a standardized foundation built on Microsoft technologies to secure your investment and offer a highly integrated environment, advanced reporting capabilities that allow you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the capability to process data from virtually any db software or desktop software into Microsoft GP/Great Plains, plus an open design that makes it possible to develop specialized applications. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide experienced GP/Great Plains consultants to show you how to convert the advanced features of Dynamics GP accounting into a high-value business management solution.
24/7 Windows Server 2019 and SCOM Online Technical Support
Windows Server 2019 integration Integration Services
Progent's Windows Server 2019 disaster recovery planning consultants can assist you to plan and deploy a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Computer Engineer Exchange 2016
Exchange 2016 Data Loss Prevention Remote Consulting
Progent can help your business in any and all phases of your migration to Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant client access services; designing, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Solaris Engineers
UNIX Professional
Progent's Sun Solaris platform consulting experts provide small businesses and software developers support for administering and supporting Solaris environments that run with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform network and communications infrastructure that supports Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Support and Integration Exchange 2003 Upgrade
Microsoft Configuration Exchange 2003
Progent's Microsoft Premier engineers can provide expert support for major deployments of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server rollouts or updates and can provide onsite personnel to help enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.
UNIX, Windows Consulting Services
Top Ranked Windows and Solaris Online Help
If your company runs a UNIX, Linux, or Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can help your entire organization in a broad range of security areas such as security administration practices, security architecture and models, connection management products and methodology, software development security, business processes security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM, CISSP and ISSAP stipulate the fundamental competencies and international standards of knowledge that information security professionals are required to possess. These certification provide executive management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have demonstrated the background and theory to deliver effective security support and engineering help.
On Demand IT Staff Augmentation Outsourcing
Short Term Staff Augmentation Setup and Support
Progent's short-term IT staffing services allow organizations to respond to sudden increases in demand for network support personnel without dealing with the costs and hassle that come with identifying and hiring reliable technical help and without adding to your full-time head count.
Information Technology Consulting Catalyst 6800 Switch
Catalyst Switching Support and Integration
Progent's Cisco-certified CCIE networking consultants can help you to set up, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.
Microsoft Certified Partner Support Exchange 2016 Migration
Exchange Server 2016 Migration Planning On-site Support
Progent can help your business in all facets of your upgrade to Exchange 2016 including designing high availability architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability client access services; planning, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Cybersecurity Vulnerability Assessment Consultant
Computer Security Assessment Consultancy
Progent has created special network security service bundles designed to provide larger corporations an impartial and comprehensive security evaluation from a team of certified security engineers. All Progent's network security assessment packages feature a collection of procedures like automated scans from inside and from beyond your corporate security perimeter, expert interpretation of captured data by accredited security engineers, creation of a paper documenting the results, plus an interactive high-level executive outbrief and an extensive live outbrief for in-house IT managers.
CISSP Certified Security Microsoft Azure integration Integration Firm
Microsoft Entra MFA Professional
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management across onsite and Azure resources.
Computer Support Help Desk Consulting Services
Computer Consulting Network Support Help Desk
The Help Desk service delivery model used by Progent's Technical Response Center gives small organizations an effective option to reliance on independent service individuals by offering broad technical knowledge shared by numerous support teams, optional round-the-clock availability of urgent help, escalation capability to top-level engineers for solving the most difficult issues, support consistency and dependability, prompt follow-up enforced by seasoned support administrators, a choice of easy-to-use techniques for requesting support tasks, and excellent process transparency enabled by trouble ticket updates and available via a web portal.
Microsoft Expert Exchange 2019 Office 365 Integration Consultants
24-7 Exchange 2019 Edge Transport Server Professionals
Progent can help you in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing (HLB); configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
IT Consultants Windows Server 2019 and SQL Server
IT Services Windows 2019
Progent's Windows Server 2019 disaster recovery preparedness experts can help your business to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Cisco Short Term IT Staff Augmentation Services Online Help
Immediate Temporary Help Desk Call Center Staffing Support
Progent's short-term staff augmentation services allow organizations to meet sudden increases in demand for IT professionals without dealing with the expense and hassle associated with vetting and recruiting reliable technical workers and without adding to your permanent workforce.
Immediate Network Consultant Microsoft Exchange 2000
Exchange 2000 Upgrade Migration Consultants
Progent is among the most experienced IT support firms for integrating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Exchange 2000 for common scenarios including upgrading from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server management.
Aironet 3700 Access Point Network Consultants
Aironet 802.11ax Wireless IT Services
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises integration and debugging services to help your organization to design, configure, update, optimize, manage and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is simple to manage and scale. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to work with your specific office layout, building structure, and expected workloads.
Technology Consulting Services Cybersecurity Penetration Testing
Cybersecurity Pen Testing Cybersecurity Consultancy
Stealth penetration checking is a key component of any overall network security strategy. Progent's security professionals can run thorough penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration testing shows whether current security defense tools such as intrusion detection alerts and event log monitoring are correctly configured and consistently observed. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, improper configurations, compromised credentials, uninstalled patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks common to the latest versions of ransomware.
Jabber and VPN Consulting Services
Jabber Upgrade Help and Support
Progent's Cisco Jabber consultants can provide online or on-premises support to assist organizations of any size to plan, deploy, manage, upgrade or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers in-depth support for all the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management software, Microsoft 365 applications, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP interfaces, WiFi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration ecosystem.
Support Windows 8.1 Security
Windows 8.1 Migration Tech Outsourcing
Windows 8.1 is designed to run on computers from smart phones and slates to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and signature live tiles GUI, offer a wide range of advantages for organizations who understand how to exploit them. Progent's Windows consultants can assist bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you gain significant competitive value from the product's various technical enhancements.
Top Ranked Online Help Meraki WiFi Management
Integration Services Meraki WiFi 6 Access Point
Progent's Meraki wireless access point consultants provide remote and on-premises support services to help organizations of all sizes to plan, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based Wi-Fi infrastructure for sites that range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to create a seamless ecosystem that provides identical connectivity, performance, security compliance, ease of management and availability for wired and wireless users regardless of their mobility or computing device.
Citrix StorageLink Consultant Services
Citrix StorageLink Consultant Services
Progent's Citrix experts can assist you to assess the strategic benefits of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V network, and show you how you can deploy Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtualized environment while lowering the cost of equipment and support and simplifying administrative processes.
Office 365 Word Integration Technical Support Services
Open Now Microsoft 365 Access Development Support Outsourcing
Progent can help you to evaluate the many subscription options offered with Microsoft 365, previously branded Office 365, and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid solutions that seamlessly integrate local and cloud products and services.
Remote Support Services Microsoft Teams Migration from Skype for Business
Teams Online Consulting
Progent can help your organization to design an upgrade to Teams from Skype for Business and configure, manage, and debug a cloud or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Power BU Hybrid Development Company
Development Firms Power BI Data Prep
Progent's Power BI experts can help your business to plan, deploy, manage, enhance or debug your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI reports and dashboards. Progent can show you how to implement and manage an onsite, cloud, or hybrid environment for Power BI.
Hornetsecurity Altaro 365 Total Teams Chat Backup Network Engineer
Altaro 365 Total Backup Online Support Services
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Specialist Windows 7 Upgrade
Windows 7 Training Remote Troubleshooting
Progent's certified engineers can provide remote and onsite consulting expertise to help you to administer, maintain, and repair PCs based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, security and compliance, backup and restore, online connectivity, smartphone and tablet integration, wireless network design, and 24x7 network monitoring.
Meraki Outdoor APs Support and Setup
Emergency CCNP Expert Certified Meraki 802.11ac Access Point Online Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
Jabber and SIP Computer Consultants
Online Help Jabber Migration
Progent's Cisco Jabber consultants offer remote or onsite expertise to assist businesses of all sizes to plan, implement, manage, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for the technologies that make up creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft 365 apps, Windows and Mac computers, iOS and Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, telepresence systems, PBX products, business continuity, and other components of a modern collaboration solution.
Windows and Solaris Network Consultants
Windows and UNIX Consultants
If your company is producing UNIX or Linux software in an environment that has MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to concentrate on your field of strategic expertise without the continual hassle of maintaining your company information system. By using automated server monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an economical alternative for supporting an IT network that features excellent availability, protection, and performance. Progent's developer assistance services include full-service information technology outsourcing, virtual infrastructure, remote and in-person support and repair, 24x7 monitoring services, and Contact Center outsourcing.
Microsoft Windows 10 SCCM Consultant Services
Emergency Troubleshooting Windows 10 Installation
Progent's Windows consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and migration services for Windows 10 available from Progent's consultants include ROI estimates, project coordination, compatibility testing, test lab systems, virtualization architecture, Cloud solutions, mobile management, telecommuter connectivity, security and compliance, automated provisioning and administration, infrastructure design, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration technical help.
Online Office 365 Excel Training Consulting
24x7x365 Live Online Office Word Train
Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and flexibility of web-based seminars plus the proven training methods of seasoned teachers who use sophisticated technology to reproduce live, interactive learning environments. Progent can provide online education for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics accounting and management reporting software including MS Dynamics GP (Great Plains); plus other popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Windows Server 2019 Hyper-V IT Consultants
Windows Server 2019 Clusters Sets Network Engineer
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out an efficient migration to Windows Server 2019 using existing deployment architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Microsoft Windows 2008 R2 Consultant Services
24 Hour Windows Server 2008 BranchCache Engineers
Microsoft Windows Server 2008 is a major step forward in making IT networks more secure and fault tolerant, simpler to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Windows Server 2008 by delivering certified consulting, troubleshooting, training, staffing, network monitoring, and security services.
24 Hour Cybersecurity Team Symantec Security
Symantec Raptor Firewall Configuration
Progent's Symantec experts can help you support legacy Symantec firewall and Symantec VPN products including the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall technology. Progent can also enable you to design and execute a complete security plan that can include firewall/VPN appliances and software, managed security and virus protection services, system monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for continuing technical help, maintenance, education, and security consulting.
Android patch management Professionals
Endpoint patch management Engineer
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Online Technical Support Progent's Management Team
Progent's Management Integration Services
Progent's management team includes industry professionals with decades of background providing network consulting services, troubleshooting, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great personnel, and Progent stands out by having put together a management team that can provide businesses with the top service value in the industry.
SCDPM 2012 Troubleshooting Technology Consulting Services
Remote Remote Consulting SCDPM 2012 Upgrade
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to design, implement, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older versions of SCDPM or from another backup platform, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn issues, or comprehensive project management support. Progent's consultants can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Professionals SentinelOne Phishing Protection
SentinelOne XDR Consultant Services
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver cutting-edge endpoint detection and response (EDR).
Amazon MWS integration training Programming Firm
Amazon MWS integration training Coder
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
24 Hour SCOM Management Packs On-site Support
SCOM Application Monitoring On-site Technical Support
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and repairing SCOM solutions and offer companies of all sizes advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party applications and services. In addition, Progent can provide responsive remote or on-premises troubleshooting to assist you to fix serious problems detected by System Center 2012 Operations Manager.
Microsoft SQL Server 2008 Computer Engineer
Specialist SQL 2008 Reporting Services
Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer experts as well as to network users, reducing the difficulty of designing, integrating, managing, and accessing company data and database programs in environments ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with hands-on expertise and broad knowledge in planning and deploying data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft technology, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Power BI Desktop Contract Development
Power BI Desktop Contract Programming Firm
Progent's Power BI experts can assist your business to design, install, manage, enhance or debug your Power BI environment. Progent can also assist you to prepare your source data for Power BI visualizations. Progent can assist you build and administer an onsite, cloud, or hybrid network model for Power BI.
Microsoft Proxy Server Information Technology Consulting
Microsoft Microsoft ISA 2004 Server Configuration
Progent's Microsoft-certified ISA Server consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely limiting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of Internet Security and Acceleration Server.
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