Onsite Service Available in San Joaquin County, Stockton, Tracy, Manteca, Lodi, Escalon, Lathrop, Ripon

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in San Joaquin County include a variety of industries including insurance and financial-related companies, professional and engineering service firms, distribution, light manufacturing companies, software development, legal services, and packaging. Progent's most popular services in this area include virtual office implementation, remote support, 24x7 monitoring, fault-tolerant high-security email systems, Help Desk services, and on-site emergency service.

By using automated server monitoring and providing professional expertise when you need it, Progent helps you design, implement and support an efficient information network with low engineering risk and minimal cost. As a result, small businesses get the state-of-the-art network infrastructure and skilled support ordinarily available only to businesses who can afford to staff and manage a large IT organization. For larger businesses in San Joaquin County, Progent can supplement internal IT staffs by providing world-class experience in deploying key Microsoft technologies including Active Directory, Exchange 2000 Server and Exchange Server 2003, Systems Management Server, and SQL Server. For national or global enterprises with branch offices in San Joaquin County, Progent can act as a seamless extension of corporate IT management.

Progent: The Microsoft and Cisco Certified Network Consulting Experts
For more than 20 years, Progent's computer service engineers have been the premiere providers of affordable Microsoft support services, Cisco networking integration and advanced consulting assistance for businesses in the and Silicon Valley. If your organization requires emergency network support from a seasoned expert, a system consultant, or an application developer, Progent is your best choice for IT services including e-mail and messaging migration and support, network security testing and enhancement, Helpdesk support, custom application development, server virtualization architecture, live online classes for Microsoft Office and Office 365 applications, and high availability network engineering.

As a Microsoft-authorized computer consultant firm, Progent provides companies in the Stockton neighborhood enterprise-class information technology consulting expertise as well as remote or on-premises technical help for environments based on Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 R2 migration support to build a dependable basis for your information network, Microsoft Exchange 2019 integration, Microsoft Exchange Server 2016 planning and deployment, Exchange Server 2013 integration and Microsoft Exchange 2010 management to provide a state-of-the-art email environment, MS SharePoint assistance to facilitate collaboration, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to manage your vital corporate data, Dynamics GP software education for accurate financial information, and Microsoft System Center 2012 Operations Manager (SCOM 2012) expertise and SCOM 2016 consulting for proactively tracking the health of your network. Progent can also offer Cisco Premier network consultants to show you how to optimize and support your connectivity architecture.

Additional on-premises and online IT support provided by Progent to clients in the Stockton area include senior project management consulting, Apple iPhone and iPad integration, Android phone integration and management, RIM Blackberry support and Microsoft Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, database management and application development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL consultants, virtual server expertise from certified Hyper-V integrators, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity planning, VMware NSX virtual network design and management, and Citrix XenServer consultants, plus disaster recovery planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of affordable, flat-rate services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions used by many of the industry's top enterprises. Progent's ProSight line of outsourced network management services addresses all critical areas of modern networking including email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning technology to guard endpoints and servers and VMs against new malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows VSS and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a single control. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP environment that meets your company's specific needs and that allows you prove compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent can also assist you to set up and test a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical files, applications and virtual machines that have become unavailable or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security companies to deliver web-based control and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage. Email Guard's onsite security gateway device provides a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are discovered. By automating tedious management activities, WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that need important updates, or identifying the cause of performance issues. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT staff and your assigned Progent consultant so that any potential problems can be resolved before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a protected Tier III data center on a fast virtual host set up and managed by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, update, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate as much as 50% of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a more manageable Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, improved compliance with data security requirements, more efficient utilization of network assets, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's preparedness to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information about your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy an efficient security and backup/recovery environment that meets your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Office 365 Integration with On-premises ExchangeProgent offers expert remote consulting to help companies of any size connect their information networks with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid architectures that combine local resources as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud planning and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of background providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects quickly and affordably.

On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Data Center as a colocation site or if you are planning on moving your primary or offsite backup equipment to the QTS Data Center, Progent can provide a range of affordable consulting services such as colocation relocation, equipment deployment and upgrades, infrastructure improvements, comprehensive project management services, virtualization configuration, offsite network monitoring, streamlined system management, software programming, disaster recovery/business continuity planning and testing, data security evaluation, and the support of the Progent Test Lab. For more details, refer to Progent's onsite consulting support at the QTS Data Center.

The Progent Test Lab is a room at the QTS Data Center with a collection of dedicated computers and network support equipment able to be used online or on site to accommodate piloting, evaluations, capacity modeling, troubleshooting, business continuity simulation, education, and other reasons to help Progent's clients succeed with major projects. For more information, visit Progent's Test and Training Lab at the QTS Data Center.

Round-the-clock Local Service Availability
Progent offers optional around-the-clock remote or on-premises network support and information technology outsourcing expertise in these locations in your region:

  • Stockton
  • Tracy
  • Manteca
  • Lodi
  • Escalon
  • Lathrop
  • Ripon

If your small business is in San Joaquin County area and you are in need of technical help, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 209-929-1133 or visit Contact Progent.