Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters		 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560		 510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545		 510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612		 510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306		 650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954		 707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588		 925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765		 916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834		 916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111		 415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131		 408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403		 650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939		 415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062		 831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401		 707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533		 707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596		 925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Your Microsoft Certified IT Consulting Professionals
For more than 20 years, Progent's network service experts have been the top source of economical Microsoft consulting, Cisco network integration and IT consulting services for businesses in the and Silicon Valley. Whether your small business needs emergency network help from a seasoned expert, a system consultant, or a software developer, Progent is the most reliable choice for IT support services such as e-mail and messaging assistance, network security evaluation and design, Helpdesk support, custom application development, server virtualization help, live online instruction for Microsoft Office and Office 365 apps, and high availability network engineering.

As a Microsoft-Partner computer consultant firm, Progent provides businesses of all sizes in the Vacaville neighborhood world-class IT support services plus remote or in person technical assistance for environments powered by Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 R2 migration help to build a firm foundation for your information network, Microsoft Exchange 2016 Server upgrade support, Microsoft Exchange Server 2013 consulting and Exchange 2010 maintenance to establish a state-of-the-art messaging environment, SharePoint management to improve collaboration, MS SQL Server 2017 expertise, SQL Server 2016 integration and development support, and Microsoft SQL 2014 deployment help to control your key information, Microsoft Dynamics GP/Great Plains software programming for accurate management information, and Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for automatically tracking the efficiency of your network. Progent can also offer Cisco Premier Certified network consultants to show you how to maximize and maintain your network architecture.

Other on-premises and online IT consulting offered by Progent to clients in the Vacaville vicinity include senior project management expertise, iPhone integration, Google Android phone integration, Blackberry troubleshooting and Windows handhelds integration, site surveys for Wi-Fi deployment, database management and application development services from certified SQL Server consultants, Oracle DBAs and developers, and MySQL consultants, virtualization solutions from certified Hyper-V integrators, VMware vSphere planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX network virtualization design and management, and Citrix XenServer consultants, plus business continuity planning and testing.

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent offers a family of low-cost, flat-rate managed services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the world's top enterprises. Progent's ProSight suite of network monitoring and management services covers all key aspects of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, infrastructure monitoring and management, VM hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior analysis tools to defend endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire malware attack progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help you to install and test a backup and restore system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical files, apps and VMs that have become unavailable or damaged as a result of hardware breakdowns, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security companies to deliver web-based management and comprehensive security for your email traffic. The hybrid structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a further layer of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and debug their connectivity hardware such as routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off common chores like network mapping, reconfiguring your network, finding devices that require important updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of vital assets that power your business network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your network documentation, you can eliminate up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size organizations to obtain an objective evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your essential infrastructure assets conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with information security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help evaluate your organization's ability either to block or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information concerning your current security profile and backup/recovery platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup system that aligns with your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Integration with On-premises ExchangeProgent offers expert online support to help organizations of any size connect their networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that utilize local resources as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud migration support services that include Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has over 15 years of experience providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.

Onsite Consulting and Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation site or if your company is planning on moving your main or disaster recovery system to the QTS Colocation Center, Progent offers a variety of affordable services that include colocation migration, equipment deployment and upgrades, infrastructure optimization, project management services, virtual server configuration, offsite monitoring, streamlined network management, application programming, disaster recovery/business continuity planning and testing, security evaluation, and the support of the Progent Test Lab. For more details, refer to Progent's onsite consulting services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated computers and network infrastructure that can be used remotely or on site to accommodate system testing, assessments, performance modeling, forensics, disaster recovery simulation, education, and additional reasons to help Progent's clients successfully carry out large-scale projects. To learn more, visit Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

Round-the-clock Local Service Options
Progent offers optional 24x7 on-line or on-premises computer help and information technology outsourcing expertise in these locations in your region:

  • Vacaville
  • Fairfield
  • Suisun City
  • Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you are in need of technical support, information technology outsourcing, or high-level services from a Progent engineer, call 707-470-1313 or visit Contact Progent.