San Francisco North Bay
Vacaville, Fairfield, Suisun City, Dixon:

Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Your Microsoft Certified IT Consulting Experts
For more than two decades, Progent's computer service engineers have been the premiere providers of budget-friendly Microsoft Windows consulting, Cisco network expertise and IT consulting assistance for companies in the and Silicon Valley. Whether your company needs urgent network support from a certified professional, a system consultant, or an application developer, Progent is the best source for IT services including email expertise, network protection evaluation and design, Helpdesk outsourcing, specialized program development, server virtualization architecture, live online training for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft-qualified computer consultant company, Progent provides businesses of all sizes in the Vacaville neighborhood enterprise-class IT consulting expertise plus online or in person troubleshooting support for environments based on Windows and Cisco technology. Practice areas offered by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration support and Microsoft Windows Server 2008 upgrade help to create a firm foundation for your information network, MS Exchange 2016 migration, Microsoft Exchange 2013 consulting and Microsoft Exchange 2010 support to establish an advanced messaging environment, MS SharePoint management to facilitate collaboration, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to manage your key information, Dynamics GP/Great Plains software programming for timely management reporting, and System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for 24x7 tracking the health of your information system. Progent can in addition offer Cisco Premier consultants to help you maximize and support your connectivity architecture.

Other onsite and remote information technology consulting available from Progent to clients in the city of Vacaville include senior project management expertise, Apple iPhone integration, Google Android smartphone integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, site surveys for Wi-Fi deployment, database management and application programming support from certified SQL Server consultants, Oracle DBAs and developers, and MySQL consultants, virtualization solutions from certified Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and integration, and Citrix XenServer consultants, plus business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent provides a selection of low-cost, flat-rate managed services intended to allow small and medium-size organizations to utilize the same best-of-breed IT solutions used by some of the world's top enterprises. The ProSight line of network monitoring and management services addresses all critical aspects of modern networking including email protection, security and compliance, automated backup and disaster recovery, infrastructure management, VM hosting, and network resources documentation management. ProSight managed services include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoint devices as well as servers and VMs against modern malware assaults like ransomware and email phishing, which easily escape traditional signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to manage the entire threat progression including filtering, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
  Progent's ProSight Enhanced Security Protection (ESP) services offer economical in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alerts, endpoint control, and web filtering via leading-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that meets your organization's unique needs and that helps you prove compliance with government and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services offer small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to recover your business-critical data. Read more about ProSight DPS Managed Backup and Recovery.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide centralized management and comprehensive protection for your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Infrastructure Management
  ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, optimize and troubleshoot their connectivity hardware such as routers, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious network management activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, expanding your network, finding appliances that need important updates, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by checking the health of vital assets that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your designated IT personnel and your Progent engineering consultant so any potential problems can be resolved before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved immediately to a different hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management Services
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent backup/recovery expert. The interview is intended to assess your company's ability either to block or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that meets your company's needs. For details, refer to The ProSight Ransomware Preparedness Report Service.

Cloud Solutions
Progent offers expert online support services to help organizations of any size connect their IT infrastructure with popular public clouds including Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-centric solutions or in hybrid topologies that utilize local IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud integration services that include Office 365 integration with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Data Center as a colocation facility or if you are planning on migrating your primary or disaster recovery system to the QTS Sacramento Data Center, Progent can provide a variety of affordable services including data center migration, equipment installation and updates, infrastructure optimization, comprehensive project management, virtualization configuration, remote monitoring, automated network management, application programming, disaster recovery/business continuity solutions, data security assessment, and the use of the Progent Test Lab. To find out more, refer to Progent's onsite consulting services at the QTS Colocation Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of dedicated servers and network infrastructure that can be used remotely or on site to facilitate piloting, evaluations, capacity testing, repair, disaster recovery planning, training, and other reasons to help Progent's customers successfully carry out major IT initiatives. For more information, refer to Progent's Test Lab at the QTS Colocation Center.

Round-the-clock On-site Support Availability
Progent can provide optional around-the-clock on-line or in person network support and IT outsourcing services in these cities in your region:

• Vacaville
• Fairfield
• Suisun City
• Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you are in need of computer assistance, information technology outsourcing, or top-level services from a certified Progent engineer, call 707-470-1313 or visit Contact Progent.

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