San Francisco North Bay
Vacaville, Suisun City, Dixon:

Onsite Service Available in Vacaville, Fairfield, Suisun City, Dixon

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Progent's IT consulting clients in the Vacaville/Fairfield area include companies involved in high-tech product design and manufacturing, Internet technologies, security services, and small-scale manufacturing. Progent has helped companies in this area to relocate and consolidate their networks, build end-to-end systems for eCommerce and integrated ERP, and set up remote monitoring and Help Desks.

Small businesses in the Vacaville/Fairfield area small need to leverage IT technologies without building up large in-house IT staffs. A low-overhead virtual network of service experts plus proven 24x7 monitoring and remote troubleshooting services allow Progent to offer responsive and professional on-site and remote support from Microsoft- and Cisco-certified experts at affordable rates.

Your Microsoft and Cisco Certified Network Service Professionals
For more than two decades, Progent's network support experts have been the top source of economical Microsoft Windows consulting, Cisco network infrastructure expertise and IT consulting assistance for companies in the and the California Central Valley. If your company requires emergency network help from a certified professional, a system engineer, or an application developer, Progent is the best source for computer support services such as e-mail and messaging expertise, system protection assessment and enhancement, Help Desk support, custom program development, virtual server architecture, live online instruction for Microsoft Office applications, and high availability network solutions.

As a Microsoft-qualified network consulting firm, Progent provides businesses of all sizes in the Vacaville area enterprise-class IT support expertise as well as online or on-premises technical help for environments powered by Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Microsoft Windows Server 2008 migration support to create a dependable foundation for your information network, MS Exchange 2019 planning and configuration, MS Exchange Server 2016 migration, Microsoft Exchange 2013 Server consulting and Exchange 2010 management to provide an advanced messaging environment, SharePoint configuration to facilitate information sharing, Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development consulting, and Microsoft SQL 2014 consulting to control your vital corporate data, Dynamics GP software programming for accurate management information, and System Center 2012 Operations Manager support and SCOM 2016 consulting services for proactively tracking the reliability of your network. Progent can also provide Cisco Premier Certified network consultants to help you optimize and support your connectivity architecture.

Other on-premises and online information technology support services provided by Progent to businesses in the Vacaville area include senior project management consulting, Apple iPhone and iPad integration, Google Android phone and tablet integration, Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site surveys for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtualization design and support from certified Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager business continuity planning, VMware NSX virtual network design and integration, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, flat-rate services intended to allow small and medium-size businesses to utilize the same advanced technology deployed by some of the world's top enterprises. The ProSight line of network monitoring and management services addresses all key areas of information technology such as email protection, behavioral-based threat defense, automated backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes next generation behavior analysis technology to guard endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight ASM safeguards local and cloud resources and provides a single platform to automate the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows VSS and automatic network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
  ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via leading-edge tools packaged within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your company's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and monitor your data backup processes and enable transparent backup and fast recovery of critical files, applications, images, and VMs. ProSight DPS helps you recover from data loss resulting from hardware breakdown, natural calamities, fire, malware like ransomware, user error, malicious insiders, or application glitches. Managed services in the ProSight DPS family include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these fully managed backup services are best suited for your IT environment.

• Progent's Patch Management: Software/Firmware Update Management Services
  Progent's managed services for patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT system. Besides maximizing the protection and reliability of your IT environment, Progent's patch management services allow your in-house IT staff to focus on more strategic projects and tasks that derive the highest business value from your network. Read more about Progent's patch management services.

• ProSight Duo Multi-Factor Authentication: Access Security, Endpoint Remediation, and Secure Single Sign-on (SSO)
  Progent's Duo MFA services utilize Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and give your password you are requested to verify who you are via a unit that only you possess and that is accessed using a separate network channel. A broad selection of out-of-band devices can be utilized as this added form of authentication including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several verification devices. To find out more about Duo two-factor identity authentication services, see Duo MFA two-factor authentication (2FA) services.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top information security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, track, enhance and debug their networking appliances like routers, firewalls, and access points plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept current, copies and displays the configuration information of almost all devices on your network, monitors performance, and sends alerts when issues are detected. By automating tedious management processes, WAN Watch can knock hours off common tasks like network mapping, reconfiguring your network, finding devices that need important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the health of critical computers that power your business network. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you’re making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent backup/recovery expert. The interview is designed to assess your organization's preparedness either to block or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information concerning your existing security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery environment that aligns with your business requirements. For more information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration Solutions
Progent can provide expert remote consulting support to help organizations of any size connect their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid network models that utilize local resources along with cloud services. To help you to incorporate public cloud services with networks, Progent offers a range of public cloud migration services that include Microsoft 365 integration solutions with on-premises Exchange deployments, Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud integration expertise. Progent has more than 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Data Center as a colocation facility or if your company is considering migrating your primary or offsite backup system to the QTS Sacramento Colocation Center, Progent can provide a range of cost-effective services such as colocation relocation, system deployment and upgrades, network improvements, project management services, virtual server expertise, remote monitoring, streamlined network administration, application development, disaster recovery planning, security evaluation, and the support of Progent's Test Lab. For more details, visit Progent's onsite consulting services at the QTS Data Center.

Progent's Test and Design Lab is a room at the QTS Colocation Center with a variety of advanced servers and network support infrastructure able to be used online or on site to accommodate piloting, assessments, performance testing, troubleshooting, disaster recovery planning, education, and additional reasons to help Progent's customers succeed with large-scale projects. For more information, see Progent's Test Lab at the QTS Sacramento Data Center.

24x7 In Person Service Options
Progent can provide optional 24x7 remote or on-site computer support and information technology outsourcing services in these cities in your area:

• Vacaville
• Fairfield
• Suisun City
• Dixon

If your small business is anywhere in the Vacaville/Fairfield area and you need technical assistance, IT outsourcing, or high-level services from a Progent professional, call 707-470-1313 or visit Contact Progent.