Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

Northern California Contact Information:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

 Onsite IT Consulting
Progent locations in

City Address Phone Link
San Jose
Headquarters
2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
Fremont 37053 Cherry Street
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland-Berkeley 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland-Berkeley Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Petaluma 755 Baywood Drive, 2nd Floor
Petaluma, CA 94954
707-772-1334 Petaluma Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
Roseville-Citrus Heights 6520 Lonetree Blvd
Rocklin, CA 95765
916-910-1200 Roseville Network Support Services
Sacramento 1100 N Market Blvd
Sacramento, CA 95834
916-273-1400 Sacramento Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 95131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
San Rafael 700 Larkspur Landing Cir
Larkspur, CA 94939
415-526-1400 San Rafael Network Support Services
Santa Cruz 101 Cooper St, #4526
Santa Cruz, CA 95062
831-824-2134 Santa Cruz Network Support Services
Santa Rosa 131 Stony Circle
Santa Rosa, CA 95401
707-303-4400 Santa Rosa Network Support Services
Vacaville 3336 N Texas St
Fairfield, CA 94533
707-470-1313 Vacaville Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services

Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: Your Microsoft and Cisco Certified IT Consulting Experts
For over two decades, Progent's network service engineers have been the top source of budget-friendly Microsoft Windows consulting, Cisco network integration and advanced consulting assistance for businesses in the and the California Central Valley. Whether your company requires emergency network support from a seasoned professional, a system engineer, or an application developer, Progent is your most reliable source for IT support services such as e-mail and messaging expertise, network security assessment and design, Help Desk outsourcing, specialized application design, virtual server help, online instruction for Microsoft Office apps, and high availability system solutions.

As a Microsoft-certified network consulting firm, Progent offers businesses in the Walnut Creek vicinity enterprise-class information technology support services plus remote or onsite technical assistance for environments based on Microsoft Windows and Cisco technology. Areas of expertise offered by Progent cover Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support and Microsoft Windows Server 2008 migration support to build a solid foundation for your information network, MS Exchange Server 2019 deployment, MS Exchange 2016 upgrade support, Exchange 2013 consulting and Exchange 2010 Server management to provide an advanced messaging solution, SharePoint assistance to facilitate collaboration, MS SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 deployment help to control your key corporate data, Microsoft Dynamics GP software training for timely management reporting, and Microsoft System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for 24x7 tracking the efficiency of your network. Progent can also offer Cisco Premier consultants to show you how to optimize and support your connectivity infrastructure.

Other onsite and online IT consulting services available from Progent to businesses in the city of Walnut Creek include project management expertise, Apple iPhone integration and management, Android phone integration and management, Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, database management and application programming support from certified Microsoft SQL consultants, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity planning, VMware NSX virtual network design and management, and Citrix integrators, plus business continuity planning and testing.

ProSight Fixed-price Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, flat-rate managed services designed to allow small and medium-size organizations to benefit from the same advanced IT solutions deployed by many of the world's leading enterprises. Progent's ProSight line of outsourced network management services addresses all key aspects of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily evade legacy signature-based AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to address the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent attention. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to provide web-based control and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, optimize and debug their networking hardware like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Using cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming management processes, WAN Watch can cut hours off common chores such as making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network running at peak levels by tracking the health of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your designated IT management staff and your Progent engineering consultant so all looming issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hosting solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, retrieve and safeguard information about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both also include one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, better compliance with government and industry security standards, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime. Read more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's preparedness to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Integration Solutions with On-premises ExchangeProgent offers expert online support to help companies of all sizes integrate their networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in both cloud-based solutions or in hybrid architectures that seamlessly combine physical resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has more than 15 years of background delivering advanced consulting services remotely, and Progent can make sure you complete your cloud migration projects quickly and affordably.

On-premises Consulting Services Available at the QTS Sacramento Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento Data Center as a colocation site or if your business is planning on migrating your primary or disaster recovery equipment to the QTS Data Center, Progent offers a range of affordable services that include colocation migration, equipment installation and upgrades, infrastructure optimization, project management, virtual server expertise, remote monitoring, streamlined system administration, application programming, business continuity planning, security assessment, and the support of the Progent Test Lab. To find out more, see Progent's consulting support at the QTS Colocation Center.

Progent's Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced computers and network infrastructure that can be utilized online or on site to accommodate piloting, assessments, capacity testing, forensics, disaster recovery planning, education, and additional reasons to help Progent's customers successfully carry out major IT initiatives. For more information, see Progent's Test and Training Lab at the QTS Sacramento Data Center.

24x7 Local Service Availability
Progent offers optional 24x7 on-line or on-premises network support and IT outsourcing services in these locations in your area:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburg
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you are looking for technical support, information technology outsourcing, or high-level expertise from a Progent professional, call 925-362-2400 or visit Contact Progent.