Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||37053 Cherry Street
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in Contra Costa County include software
developers, high-tech design firms, Internet technology companies,
integrated circuit manufacturing support businesses, and back-office
support divisions of global companies. Businesses in Contra Costa
County require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this fiercely competitive environment, many businesses are trying
to deal with budget and staff reductions without compromising their IT
system. Progent offers professional, affordable turnkey outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft Certified Network Service Professionals
For more than 20 years, Progent's network support experts have been the top providers of low-cost Microsoft consulting, Cisco network expertise and IT consulting assistance for companies in the and Silicon Valley. If your company requires emergency technical help from a seasoned professional, a system consultant, or a software programmer, Progent is your most reliable source for computer services such as email consulting,
network security testing and enhancement,
specialized program design,
server virtualization consulting,
live online classes for Microsoft Office apps, and
high availability network engineering.
As a Microsoft-certified network consultant company, Progent offers businesses of all sizes in Walnut Creek enterprise-class information technology support expertise plus online or on-premises troubleshooting assistance for networks powered by Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and configuration expertise and Windows Server 2008 R2 upgrade support to build a firm foundation for your IT network, MS Exchange 2019 Server planning and configuration, MS Exchange Server 2016 upgrade support, Microsoft Exchange 2013 Server integration and Exchange 2010 Server maintenance to establish a state-of-the-art email environment,
SharePoint management to improve information sharing, MS SQL Server 2019 migration consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL Server 2014 deployment help to harness your vital corporate data,
Microsoft Dynamics GP/Great Plains software education for timely management reporting, and
Microsoft System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting services for 24x7 monitoring the efficiency of your network.
Progent can also provide Cisco Premier network engineers to help you maximize and support your connectivity architecture.
Additional onsite and remote information technology consulting services provided by Progent to businesses in the Walnut Creek neighborhood include project management expertise, iPhone integration and management, Google Android smartphone integration and management, RIM Blackberry troubleshooting and Windows handhelds management, wireless site design for Wi-Fi installation, DBA and software development services from certified Microsoft SQL consultants, Oracle professionals, and MySQL application programmers, virtualization solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization architecture and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.
ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price managed services designed to enable small and mid-size businesses to utilize the same advanced IT solutions deployed by some of the world's leading enterprises. The ProSight suite of network management outsourcing services addresses all critical aspects of information technology including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to automate the entire malware attack progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Endpoint Security and Microsoft Exchange Email Filtering
ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alarms, device management, and web filtering through cutting-edge tools packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services offer small and mid-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, when needed, can help you to restore your business-critical information. Read more about ProSight DPS Managed Cloud Backup.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and debug their networking hardware like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept current, captures and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when problems are detected. By automating tedious management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that need critical updates, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent consultant so all potential problems can be resolved before they have a chance to impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hosting environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as half of time spent looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Find out more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to obtain an unbiased assessment of the overall health of their IT system. Powered by some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits show you how well the configuration of your essential network devices adhere to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both versions also include a year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security requirements, more efficient utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits network infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is an affordable service built around a brief interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your organization's preparedness to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to collect information concerning your current AV defense and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective security and backup system that aligns with your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.
Hybrid Cloud Integration
Progent offers expert online support services to help companies of any size connect their IT infrastructure with leading public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that combine physical resources as well as public clouds. To help you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has over 20 years of experience delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
On-premises Consulting Services Offered at the QTS Sacramento Internet Data Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS Sacramento Data Center as a colocation site or if you are considering migrating your main or disaster recovery system to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective services such as colocation migration, system deployment and updates, network optimization, project management services, virtualization expertise, offsite monitoring, centralized system administration, application development, disaster recovery planning and testing, security assessment, and the support of Progent's Test Lab. For more details, see Progent's consulting support at the QTS Data Center.
Progent's Test Lab is a lab at the QTS Data Center with a variety of dedicated servers and network support equipment that can be used online or on premises to facilitate piloting, evaluations, performance modeling, forensics, business continuity simulation, training, and additional purposes to help Progent's clients successfully carry out major projects. To learn more, refer to Progent's Test Lab at the QTS Data Center.
24x7 Local Support Options
Progent offers optional 24x7 remote or in person network support and IT outsourcing services in these cities in your region:
- Walnut Creek
- Pleasant Hill
If your small business is in Contra Costa County
and you need technical support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional,
call 925-362-2400 or visit Contact Progent.