Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in Contra Costa County include software
developers, high-tech design firms, Internet technology companies,
integrated circuit manufacturing support businesses, and back-office
support divisions of global companies. Businesses in Contra Costa
County require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this fiercely competitive environment, many businesses are trying
to deal with budget and staff reductions without compromising their IT
system. Progent offers professional, affordable turnkey outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Your Microsoft and Cisco Certified Information Technology Service Experts
For over 20 years, Progent's network service engineers have been the premier providers of economical Microsoft consulting, Cisco network expertise and IT consulting services for companies in the and the California Central Valley. If your small business requires emergency technical help from a certified professional, a network engineer, or a software developer, Progent is your most reliable source for IT services such as email expertise,
network protection assessment and enhancement,
Help Desk outsourcing,
custom program development,
virtual server help,
live online classes for Microsoft Office and Office 365 apps, and
high availability network engineering.
As a Microsoft-authorized network consulting firm, Progent provides businesses of all sizes in the Walnut Creek area world-class information technology consulting expertise as well as online or in person technical assistance for environments powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 migration support to create a dependable foundation for your information network, MS Exchange 2019 Server integration, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration and Microsoft Exchange Server 2010 support to provide an advanced messaging solution,
Microsoft SharePoint assistance to facilitate collaboration, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your key corporate data,
Microsoft Dynamics GP software programming for accurate management reporting, and
Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for 24x7 monitoring the reliability of your network.
Progent can also provide Cisco Premier engineers to help you maximize and maintain your connectivity infrastructure.
Additional on-premises and online IT support services offered by Progent to clients in the Walnut Creek area include senior project management consulting, iPhone integration and management, Android smartphone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, database management and application development services from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and management, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.
ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology deployed by many of the industry's leading corporations. Progent's ProSight series of network monitoring and management services covers all critical aspects of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and debug their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.
Progent can provide advanced online consulting to help businesses of all sizes integrate their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has more than two decades of background providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.
On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento Data Center as a colocation site or if your business is planning on migrating your primary or offsite backup system to the QTS Sacramento Data Center, Progent offers a range of affordable services that include data center migration, equipment deployment and updates, infrastructure optimization, comprehensive project management services, virtualization configuration, remote monitoring, centralized system management, application development, disaster recovery/business continuity planning, security assessment, and the use of Progent's Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.
The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network infrastructure able to be utilized online or on site to accommodate system testing, assessments, capacity modeling, repair, disaster recovery simulation, training, and additional reasons to help Progent's customers successfully carry out major IT initiatives. To learn more, see Progent's Test Lab at the QTS Data Center.
24x7 In Person Service Availability
Progent can provide optional around-the-clock remote or in person network help and IT outsourcing expertise in these cities in your area:
- Walnut Creek
- Pleasant Hill
If your small business is in Contra Costa County
and you are in need of computer support, IT outsourcing, or high-level expertise from a Progent consultant,
call 925-362-2400 or visit Contact Progent.