Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda
San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.
Progent locations in San Francisco Bay Area
||Fremont Executive Suites
Newark, CA 94560
||Fremont Network Support Services
||26250 Industrial Blvd
Hayward, CA 94545
||Hayward Network Support Services
||18525 Sutter Blvd
Morgan Hill, CA 95037
||Morgan Hill Network Support Services
||1300 Clay Street
Oakland, CA 94612
||Oakland Network Support Services
||3790 El Camino Real
Palo Alto, CA 94306
||Palo Alto Network Support Services
||4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
||Pleasanton Network Support Services
||388 Market Street
San Francisco, CA 94111
||San Francisco Network Support Services
||2570 N. First Street, 2nd Floor
San Jose, CA 94131
||San Jose Network Support Services
||1900 S Norfolk, Suite 350
San Mateo, CA 94403
||San Mateo Network Support Services
||1261 Locust St
Walnut Creek, CA 94596
||Walnut Creek Network Support Services
Progent's IT consulting clients in Contra Costa County include software
developers, high-tech design firms, Internet technology companies,
integrated circuit manufacturing support businesses, and back-office
support divisions of global companies. Businesses in Contra Costa
County require consistent and
in-depth support for mission-critical IT systems, fast response time
for on-site service,
broad-based expertise, the ability to create easy-to-manage solutions, efficient and
affordable remote support, and Help Desk services.
In this fiercely competitive environment, many businesses are trying
to deal with budget and staff reductions without compromising their IT
system. Progent offers professional, affordable turnkey outsourcing services and can
also supply Microsoft-certified experts to fill in temporary gaps your
in-house staff so that your small business does not have to commit to
a large, permanent in-house IT organization.
Progent: Your Microsoft and Cisco Certified Network Consulting Experts
For over 20 years, Progent's computer support engineers have been the top source of low-cost Microsoft support services, Cisco network technology integration and advanced consulting assistance for businesses in the and the California Central Valley. Whether your company requires emergency network support from a certified professional, a network engineer, or an application developer, Progent is the most reliable source for IT support services including e-mail and messaging migration and support,
network security evaluation and enhancement,
custom application development,
server virtualization help,
live online instruction for Microsoft Office and Office 365 applications, and
high availability system solutions.
As a Microsoft-certified network consulting firm, Progent provides businesses of all sizes in the Walnut Creek area enterprise-class information technology consulting expertise plus online or onsite troubleshooting help for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 upgrade support to build a solid basis for your information system, MS Exchange 2019 integration, MS Exchange 2016 Server migration, Exchange 2013 consulting and Microsoft Exchange Server 2010 management to establish an advanced messaging solution,
SharePoint assistance to facilitate information sharing, MS SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to harness your key information,
Microsoft Dynamics GP/Great Plains software programming for accurate management reporting, and
Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively monitoring the health of your information system.
Progent can also offer Cisco Premier network engineers to show you how to maximize and maintain your network architecture.
Other onsite and online information technology consulting available from Progent to businesses in Walnut Creek include project management consulting, Apple iPhone integration, Google Android phone integration and management, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, site design for Wi-Fi installation, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.
Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions used by some of the industry's top enterprises. Progent's ProSight series of IT management outsourcing services addresses all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring Services
ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent consultant so any looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.
Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup environment that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.
Progent offers advanced online consulting services to help businesses of all sizes integrate their networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize physical resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Data Center as a colocation site or if your business is planning on migrating your main or offsite backup equipment to the QTS Colocation Center, Progent can provide a variety of budget-friendly services including colocation relocation, system deployment and updates, network improvements, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined system management, application development, disaster recovery planning, security evaluation, and the use of the Progent Test Lab. For more details, see Progent's onsite consulting support at the QTS Data Center.
Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network infrastructure that can be utilized online or on site to facilitate piloting, assessments, performance modeling, forensics, disaster recovery simulation, training, and additional reasons to help Progent's customers succeed with large-scale projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Data Center.
Round-the-clock Local Service Options
Progent offers optional 24x7 remote or on-site network help and information technology outsourcing expertise in these cities in your area:
- Walnut Creek
- Pleasant Hill
If your small business is in Contra Costa County
and you need technical help, information technology outsourcing, or advanced expertise from a Progent professional,
call 925-362-2400 or visit Contact Progent.