Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Progent: Your Microsoft and Cisco Certified Network Consulting Experts
For over 20 years, Progent's computer support engineers have been the top source of low-cost Microsoft support services, Cisco network technology integration and advanced consulting assistance for businesses in the and the California Central Valley. Whether your company requires emergency network support from a certified professional, a network engineer, or an application developer, Progent is the most reliable source for IT support services including e-mail and messaging migration and support, network security evaluation and enhancement, Helpdesk support, custom application development, server virtualization help, live online instruction for Microsoft Office and Office 365 applications, and high availability system solutions.

As a Microsoft-certified network consulting firm, Progent provides businesses of all sizes in the Walnut Creek area enterprise-class information technology consulting expertise plus online or onsite troubleshooting help for environments powered by Windows and Cisco platforms. Areas of expertise offered by Progent include Windows Server 2019 migration expertise, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Windows Server 2008 upgrade support to build a solid basis for your information system, MS Exchange 2019 integration, MS Exchange 2016 Server migration, Exchange 2013 consulting and Microsoft Exchange Server 2010 management to establish an advanced messaging solution, SharePoint assistance to facilitate information sharing, MS SQL Server 2019 integration consulting, MS SQL Server 2017 consulting, SQL Server 2016 integration and development support, and Microsoft SQL Server 2014 consulting to harness your key information, Microsoft Dynamics GP/Great Plains software programming for accurate management reporting, and Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting for proactively monitoring the health of your information system. Progent can also offer Cisco Premier network engineers to show you how to maximize and maintain your network architecture.

Other onsite and online information technology consulting available from Progent to businesses in Walnut Creek include project management consulting, Apple iPhone integration, Google Android phone integration and management, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, site design for Wi-Fi installation, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtual server solutions from certified Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and management, and Citrix consultants, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a family of budget-friendly, flat-rate managed services designed to enable small and medium-size organizations to utilize the same advanced IT solutions used by some of the industry's top enterprises. Progent's ProSight series of IT management outsourcing services addresses all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, VM hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based analysis tools to defend endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM protects on-premises and cloud-based resources and offers a unified platform to manage the entire malware attack progression including protection, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools packaged within one agent managed from a single console. Progent's security and virtualization experts can assist you to design and implement a ProSight ESP environment that meets your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid restoration of vital data, applications and VMs that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can deliver world-class support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of leading data security vendors to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are always current, captures and displays the configuration of almost all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex management processes, WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, finding devices that require important updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management personnel and your Progent consultant so any looming problems can be resolved before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted looking for vital information about your network. ProSight IT Asset Management includes a common location for storing and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size businesses to obtain an unbiased assessment of the health of their network. Powered by a selection of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate benefits like a cleaner Active Directory (AD) system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with information security requirements, higher utilization of network resources, quicker problem resolution, more reliable backup and restore, and less downtime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to assess your organization's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your current AV defense and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to create a cost-effective AV and backup environment that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Cloud Integration
Office 365 Exchange Online Integration with On-premises ExchangeProgent offers advanced online consulting services to help businesses of all sizes integrate their networks with leading public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that utilize physical resources along with public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform integration consulting. Progent has more than two decades of background providing advanced consulting support online, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.

On-premises Consulting Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, previously called the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Data Center as a colocation site or if your business is planning on migrating your main or offsite backup equipment to the QTS Colocation Center, Progent can provide a variety of budget-friendly services including colocation relocation, system deployment and updates, network improvements, comprehensive project management, virtual server expertise, offsite network monitoring, streamlined system management, application development, disaster recovery planning, security evaluation, and the use of the Progent Test Lab. For more details, see Progent's onsite consulting support at the QTS Data Center.

Progent's Test Lab is a room at the QTS Colocation Center with a collection of dedicated servers and network infrastructure that can be utilized online or on site to facilitate piloting, assessments, performance modeling, forensics, disaster recovery simulation, training, and additional reasons to help Progent's customers succeed with large-scale projects. To learn more, refer to Progent's Test Lab at the QTS Sacramento Data Center.

Round-the-clock Local Service Options
Progent offers optional 24x7 remote or on-site network help and information technology outsourcing expertise in these cities in your area:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburg
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you need technical help, information technology outsourcing, or advanced expertise from a Progent professional, call 925-362-2400 or visit Contact Progent.



An index of content::

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    Microsoft Forefront Threat Management Gateway is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a single-server platform for a variety of security functions including an application and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be deployed as a virtual server to cut costs and enhance availability. Progent's Microsoft consultants can assist your company to plan and execute pilot and production implementations; interface Forefront TMG 2010 with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent provide organizations of all sizes enterprise-class IT remote or on-premises consulting services for networks powered by Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security consulting for businesses ranging from the small office to the global enterprise.

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    Progent's Microsoft-certified SharePoint consultants offer economical online and on-premises expertise, application development, and debugging support for organizations of all sizes who want to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint.

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    Microsoft Small Business Server (SBS) is an affordable suite of essential servers that provides the basis for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network support expert with hands-on background planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server professionals have an average of over 10 years of experience integrating computer networks powered by Microsoft technology. This experience assures you success in installing, managing, and repairing network solutions that include the SBS Server package of servers and productivity software.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances running across multiple venues with thousands of APs can be remotely provisioned and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the expertise of veteran Wi-Fi professionals who can assist your organization to determine the value of UniFi products for your business and help you to plan, deploy, manage, and troubleshoot your UniFi ecosystem.

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    Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee defines the core competencies and global standards of skill that information security professionals are required to master. It provides business management the confidence that consultants who have qualified for their CISM credential have the experience and capability to provide effective security administration and support consulting.

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  • Largest Linux Consultant
    After Hours Redhat Linux Integration Services

    Progent's Linux support services offer small and mid-size businesses and developers help with managing and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide range of experience provides you with a convenient one-stop source to help you build and manage a protected and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    Juniper J Series Gateway Security Consultancies

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Solaris Security Auditor
    UNIX Technology Consulting Services

    If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-premier consultants can assist your entire organization in a wide array of security topics including security administration practices, security design and models, access management products and techniques, software development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery preparedness. CISM and CISSP define the basic skills and international standards of knowledge that network security professionals are expected to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM or CISSP qualification have the background and knowledge to deliver effective security management and consulting help.

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    Automatic Network Infrastructure Diagrams Online Troubleshooting

    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are kept updated, copies and manages the configuration of almost all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management activities, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, finding appliances that require important updates, or isolating performance issues.

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    If you are a network engineer with technical support expertise, teaming with Progent and assisting Progent's clients will expand your skills via collaboration with our staff of mutually supportive, high-output consultants. Progent's focus on providing network expertise and technical help to small businesses will give you the opportunity to work in depth with decision makers and contribute tangibly to the success of exciting organizations. Also, Progent's virtual office environment provides the most advanced tools for remote service and wireless access to allow you to come up with speedy solutions when you troubleshoot business-critical issues.

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    Progent's pricing policy is to charge for phone support and on-premises visits by the minute. Consequently, you are invoiced exclusively for received support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no initialization charge and asks no monthly commitment for services delivered during normal working hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for fast repairs so you won't be forced to allow simple problems to fester.

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    Microsoft Small Business Server is an affordable suite of essential servers that offers the basis for a powerful but easy-to-manage information. The inter-connectivity requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for an IT consultant with hands-on expertise and broad knowledge in planning and building effective and comprehensive information technology systems. Progent's Microsoft-certified consultants have broad experience with the technologies incorporated in Microsoft SBS 2011 and SBS 2008. This experience assures you success in installing, managing, and servicing network environments powered by the SBS suite of servers and applications.

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    Progent offers technical services for medium size companies who have 100 to 250 system clients. The medium size company or work group has traditionally been an overlooked part of the market for IT consulting expertise. The cost structures and service delivery models of large outside support firms make them excessively expensive for the ordinary small company or small medium business (SMB), which usually has a modest IT budget with which to support an IT network whose advanced technology and capability are frequently similar to the information systems of far larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office technology and proactive server monitoring, significantly lowers the IT support costs of an SMB while offering the mid-size organization with enterprise-level service from certified, world-class experts knowledgeable in a wide range of midsized business network solutions. If your mid-sized organization or small business is looking for the quality of network help needed by a mid-size office without budgeting enterprise prices, contact Progent.

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    Progent's Cisco-certified wireless integration consultants can assist organizations to configure, administer, and debug Cisco Wi-Fi products including Aironet and Meraki Wave 2 Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    Progent can help your business to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify administration, enhance security and compliance, and increase productivity by making sure that operating systems and applications are always current, managing licensing, and monitoring usage profiles to help you make informed purchasing decisions. Once your organization is ready to update your SCCM 2007 change management solution, Progent can help you to prepare for and carry out an efficient migration to SCCM 2012.

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    Progent provides clients the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to be sure that their IT service providers have accredited training as well as broad real-world backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts confers privileges for substantially better vendor assistance than is offered to uncertified consultants, enabling Progent to deliver customers a higher level of IT service. In addition, major credentials such as CISSP or ISSEP for network security can help corporate clients to show compliance with regulatory demands by engaging the services of recognized industry professionals.

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    Modern Network Security Consulting Services

    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering through leading-edge technologies packaged within one agent managed from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you achieve and demonstrate compliance with government and industry information protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that call for immediate attention. Progent can also assist you to install and verify a backup and disaster recovery system like ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

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  • Mac Network Security Consultant Services macOS and Cisco ASA Firewalls Setup and Support
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    Cisco VoIP Phones and Contact Center Technical Support

    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, formerly branded CallManager, or with Unified Communications Manager Express (CME) to build a state-of-the-art IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Cisco Unified CM applications like Cisco Unified CM IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent can deliver support with any facet of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.

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  • Microsoft Certified Partner Professional Lync Server 2013 Instant Messaging Lync Server 2013 Persistent Chat Engineers
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  • Microsoft Exchange 2010 Upgrade Specialist Exchange Server Upgrade Consulting Services
  • Microsoft Exchange Server 2010 Network Consultant Exchange 2010 Technology Consulting

  • SharePoint Server Integration
    Biggest SharePoint Help and Support

    Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central spot for your employees or clients to access, manage, distribute and interact with relevant data, documents, and applications and to interact with one another. It enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services join workers, customers, teams and projects with the data theyíve created in a way that makes data convenient to locate, download and apply.

  • Microsoft Exchange Upgrade Specialists Technical Consultant Exchange 2003 Server Upgrade

  • Support and Help On Demand Staff Augmentation Services
    Short Term Staff Augmentation Network Consultants

    Progent's short-term staff augmentation services allow organizations to respond to the need for network professionals without dealing with the costs and delays that come with vetting and hiring reliable technical help and without adding to your permanent head count.

  • Microsoft Expert Integration Companies ERP Microsoft Dynamics NAV Support and Help
  • Microsoft Experts IT Outsourcing Exchange Server 2019 Lafayette, CA IT Solution Providers Exchange 2016
  • Microsoft ISA 2004 Server Network Consultant Microsoft ISA Server IT Services
  • Microsoft LCS Server IM On-site Technical Support Microsoft LCS Server Instant Messaging Support
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  • Microsoft SQL Server Server Recovery Walnut Creek California SQL Server 2019 Small Office IT Consulting

  • Small Office Technology Consultancy Firm
    Implementation Support Small Office

    For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to information@progent.com.

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  • Microsoft Solutions Framework Project Methodology Tech Upgrade Microsoft Consulting Best Practices
  • Microsoft Windows 7 Upgrade Specialist Remote Troubleshooting Microsoft Windows 7 Upgrade
  • Microsoft Windows Essential Business Server Computer Consultants Windows SBS 2008 Consultants
  • Network Consultant Desktop and Mobile Device Management 24/7 IT Outsourcing Firm Intune Mobile Device Managemnet
  • Network Consulting Firepower Management Center Firepower Online Support Services
  • OS X Online Specialist Mac Online Technical Support Engineers
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    Emergency Email Guard DLP Consulting Services

    Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

  • On-site Support Small Business Microsoft Certified Expert Small Business IT Consultant
  • Online Consulting SharePoint Microsoft Certified SharePoint 2007 Configuration
  • Online Help Exchange 2007 Edge Server Online Troubleshooting Exchange 2007 Edge Server

  • Consultants Database Administration
    Technology Professional Database Administration

    Progent's Microsoft-certified database consultants can provide small and midsize businesses remote DBA and programming services for popular database products including MS SQL Server, Oracle, MySQL, and Office Access. Support services offered by Progent include installation and configuration, database architecture and coding, administration support, replication and synchronization solutions, capacity planning, performance tuning, migration, information security, backup and recovery systems, problem solving, and webinar training.

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  • Private Cloud Hosting for Virtual Data Centers Services Small Business Private Clouds Consultant Services
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  • Professional Microsoft Project Server My Sites Project Server 2013 Support and Setup

  • Urgent E-Commerce Contract Development
    Custom Excel Integration Companies

    For custom application creation, Progent can supply software design experts to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create custom eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom program development environments including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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  • Professionals Live Communications Server 2007 Live Communications Server 2007 Professionals
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  • Progent Small Business Computer Specialist Progent Start-Up Companies Consultant Services
  • Progent Small Office Phone Support Cisco Certified Expert Progent Small Company Information Technology Support

  • Online Troubleshooting SMS Upgrade
    SMS Server Upgrade Remote Support Services

    Progentís Microsoft-certified consultants provide small and medium size companies enterprise-class consulting services for Systems Management Server and Configuration Manager, Microsoft's standard tools for update and deployment automation. System Center Configuration Manager 2007 is the new title for the update management solution formerly known as Systems Management Server. Configuration Manager provides a variety of enhancements to SMS Server including full automation, integrated Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís certified engineers can help you use Systems Management Server or Configuration Manager economically for streamlined OS and application installation, security patch administration, application tracking, and software license compliance. Progent's engineers can also assist your company to migrate efficiently from Systems Management Server 2003 to System Center Configuration Manager 2007.

  • Remote Data Backup and Restore Service Consultant Data Protection Manager Backup Service Engineers
  • Remote Troubleshooting Exchange admin center Office 365 hybrid solutions for Exchange Online Technical Support
  • Open Now Walnut Creek Information Technology Outsourcing Group
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  • SCCM 2012 Policy Settings Online Support Services
    After Hours SCCM 2012 Patch Management Network Consultants

    Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy device and application management platform or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. Also, Progent can assist you to create a software foundation that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and IIS.

  • SCCM 2012 Central Administration Site Specialists Microsoft Experts SCCM 2012 Mobile Device Management Professional
  • SCCM Online Support 24 Hour SCCM Mobile Application Management Remote Technical Support
  • SCCM Planning Remote Support Services SCCM Endpoint Protection Online Troubleshooting
  • SCCM Primary Site Support and Integration Setup and Support SCCM and Windows Server

  • CIO Outsourcing Professionals
    24-7 IT Outsourcing Services Engineers

    Progent can provide in-depth remote support for all major technical areas common to todayís small company information networks and allows you to outsource an array of strategic, on-demand support services such as a part-time CIO to provide senior-level IT design and negotiating capability, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus filtering as an outside-the-firewall service, project management help for critical initiatives like office relocations orOS migrations, connectivity consultants for building and maintaining high-performance and robust infrastructure, certified security specialists to ensure data safety and regulatory compliance, disaster recovery experts to help design business continuity strategies, and software programmers to create, enhance, or repair mission-critical application programs.

  • SCOM 2012 Fabric Monitoring Support and Setup SCOM 2012 Management Packs Support

  • 24x7 Consultant Solaris
    Top Solaris Engineers

    If your office computer system mixes Sun Solaris platforms with Microsoft Windows, Progent can help you to integrate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy management, transparent dataflow, high reliability, enhanced throughput, and strong protection. Progent's Solaris and MS Windows integration assistance services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote network help and repair, on-site technical support, and Contact Center outsourcing.

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  • Consultant Services Excel 2016 desktop
    Excel Reporting Reports

    Progent's certified Excel and Office 365 Excel consultants can provide a wide range of remote services to help you to design, program, test, install, administer, and troubleshoot business applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to move your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android phones and tablets, and fix compatibility issues between various releases of Office Excel. Progent offers as-needed help to clients who need a quick fix to a stubborn issue associated with Excel and Progent can also provide comprehensive project management services for upgrading or creating line-of-business application software built on Office Excel. Progent's affordable webinar training classes for Office Excel can be custom tailored to meet the needs of individuals or teams.

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  • Technical Support SharePoint 2010 Danville, CA Danville, CA, US Microsoft SharePoint 2010 Consulting
  • Technology Professional Email Outbound Content Filtering Cloud Protection for Email Consultant Services
  • Telecommuter Helpdesk Integration Integration At Home Employees Helpdesk

  • Microsoft Windows 7 Specialists
    Windows 7 Security Consultants

    Progent's certified consultants can help your company to test Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability running in your environment. Progent's consultants can also show you how to evaluate the likely business value of moving to Microsoft Windows 7. If Windows 7 makes sense for your business strategy, Progent can assist your IT organization to plan and execute a smooth migration to Windows 7 from a your current release of Microsoft Windows.

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  • Exchange 2007 Technology Consulting
    Exchange 2007 Server Services

    Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network downtime, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the background to complete your project rapidly and economically. Progent's Exchange Server 2007 help, repair, and consulting offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.

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