Onsite Service Available in Walnut Creek, Concord, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburg, Antioch, Orinda

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
United States
(510) 933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
United States
(510) 300-1400 Hayward Network Support Services
Morgan Hill 18525 Sutter Blvd
Morgan Hill, CA 95037
United States
(408) 645-8400 Morgan Hill Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
United States
(510) 899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
United States
(650) 543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
United States
(925) 621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
United States
(415) 321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
United States
(408) 240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
United States
(650) 931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
United States
(925) 362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in Contra Costa County include software developers, high-tech design firms, Internet technology companies, integrated circuit manufacturing support businesses, and back-office support divisions of global companies. Businesses in Contra Costa County require consistent and in-depth support for mission-critical IT systems, fast response time for on-site service, broad-based expertise, the ability to create easy-to-manage solutions, efficient and affordable remote support, and Help Desk services.

In this fiercely competitive environment, many businesses are trying to deal with budget and staff reductions without compromising their IT system. Progent offers professional, affordable turnkey outsourcing services and can also supply Microsoft-certified experts to fill in temporary gaps your in-house staff so that your small business does not have to commit to a large, permanent in-house IT organization.

Your Microsoft and Cisco Certified Information Technology Service Experts
For over 20 years, Progent's network service engineers have been the premier providers of economical Microsoft consulting, Cisco network expertise and IT consulting services for companies in the and the California Central Valley. If your small business requires emergency technical help from a certified professional, a network engineer, or a software developer, Progent is your most reliable source for IT services such as email expertise, network protection assessment and enhancement, Help Desk outsourcing, custom program development, virtual server help, live online classes for Microsoft Office and Office 365 apps, and high availability network engineering.

As a Microsoft-authorized network consulting firm, Progent provides businesses of all sizes in the Walnut Creek area world-class information technology consulting expertise as well as online or in person technical assistance for environments powered by Microsoft Windows and Cisco platforms. Areas of expertise provided by Progent include Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 planning and configuration support and Windows Server 2008 migration support to create a dependable foundation for your information network, MS Exchange 2019 Server integration, MS Exchange 2016 Server upgrade support, Exchange Server 2013 integration and Microsoft Exchange Server 2010 support to provide an advanced messaging solution, Microsoft SharePoint assistance to facilitate collaboration, Microsoft SQL Server 2019 migration expertise, MS SQL Server 2017 expertise, SQL Server 2016 integration support, and Microsoft SQL Server 2014 deployment help to manage your key corporate data, Microsoft Dynamics GP software programming for accurate management reporting, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting for 24x7 monitoring the reliability of your network. Progent can also provide Cisco Premier engineers to help you maximize and maintain your connectivity infrastructure.

Additional on-premises and online IT support services offered by Progent to clients in the Walnut Creek area include senior project management consulting, iPhone integration and management, Android smartphone and tablet integration, Blackberry troubleshooting and Microsoft Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, database management and application development services from certified SQL Server experts, Oracle DBAs and developers, and MySQL consultants, virtual server solutions from certified Windows Hyper-V consultants, VMware vSphere and vCloud deployment, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX network virtualization architecture and management, and Citrix XenServer consultants, plus disaster recovery/business continuity planning and testing.

ProSight Fixed-price Managed Services for Small and Mid-size Businesses
Progent provides a selection of affordable, flat-rate services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology deployed by many of the industry's leading corporations. Progent's ProSight series of network monitoring and management services covers all critical aspects of modern networking including email protection, threat defense based on machine leaning, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior analysis tools to defend endpoint devices and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to automate the complete malware attack lifecycle including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth protection for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data protection standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized businesses an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and enables fast recovery of vital data, applications and VMs that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to restore your critical data. Learn more about ProSight DPS Managed Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading data security companies to provide web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and debug their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are detected. By automating time-consuming management and troubleshooting processes, ProSight WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, finding appliances that require critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent engineering consultant so that all potential issues can be addressed before they can impact your network Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and managed by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and medium-size organizations to obtain an unbiased evaluation of the health of their IT system. Based on some of the leading remote monitoring and management tools in the industry, and overseen by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management. Benefits can include simpler management, improved compliance with government and industry security regulations, higher utilization of IT resources, quicker problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to stop or recover rapidly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow industry best practices to create a cost-effective AV and backup system that meets your business needs. For details, refer to Progent's ProSight Ransomware Preparedness Report.

Cloud Integration
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide advanced online consulting to help businesses of all sizes integrate their information networks with popular public clouds such as Azure and Amazon Web Services. Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To assist you to integrate public clouds with networks, Progent offers a variety of cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud design and integration services, Amazon Web Services cloud integration, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has more than two decades of background providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

On-premises Support Services Available at the QTS Sacramento Internet Data Center
The QTS Data Center facility, formerly the Herakles Data Center, is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now using the QTS Sacramento Data Center as a colocation site or if your business is planning on migrating your primary or offsite backup system to the QTS Sacramento Data Center, Progent offers a range of affordable services that include data center migration, equipment deployment and updates, infrastructure optimization, comprehensive project management services, virtualization configuration, remote monitoring, centralized system management, application development, disaster recovery/business continuity planning, security assessment, and the use of Progent's Test Lab. For more details, see Progent's consulting support services at the QTS Data Center.

The Progent Test and Design Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network infrastructure able to be utilized online or on site to accommodate system testing, assessments, capacity modeling, repair, disaster recovery simulation, training, and additional reasons to help Progent's customers successfully carry out major IT initiatives. To learn more, see Progent's Test Lab at the QTS Data Center.

24x7 In Person Service Availability
Progent can provide optional around-the-clock remote or in person network help and IT outsourcing expertise in these cities in your area:

  • Walnut Creek
  • Concord
  • Danville
  • Pleasant Hill
  • Martinez
  • Lafayette
  • Pittsburg
  • Antioch
  • Orinda

If your small business is in Contra Costa County and you are in need of computer support, IT outsourcing, or high-level expertise from a Progent consultant, call 925-362-2400 or visit Contact Progent.



An index of content::

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    Progent provides nationwide urgent help and consulting services for businesses that run Solaris networks or whose IT systems include a combination of Sun Solaris and Microsoft Windows technology. Remote IT help provides optimum leverage for your information technology dollar by extending client productivity and shortening the hours charged for network analysis and repair. Advanced remote access utilities and skilled service specialists and consultants allow Progent to handle most IT problems without wasting time and money by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE network experts and CISSP premier security specialists to help you with the most difficult system problems.

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    Progent's certified SQL Server 2017 consultants can help you to plan and carry out a cost-effective upgrade from your current SQL Server environment to SQL Server 2017.

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    For mid-size businesses who need IT support, Progent can deliver a variety of options such as on-site service, on-line support, phone-based Call Center, 24x7 support with automatic network monitoring, emergency staff augmentation, site relocation services, software development, and expert consultation. For midsize businesses in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite support for fixing technical problems quickly and affordably.

  • Award Winning Firewall Support Juniper SSG Series Firewall 24-Hour Juniper SSG320M Router Cybersecurity Organization

  • Microsoft Teams PSTN integration Consultant Services
    Microsoft Teams with Microsoft Stream Consulting Services

    Progent can assist you to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and troubleshoot a cloud-based or hybrid implementation of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.

  • Award Winning Windows Server 2012 R2 Active Directory Specialist Support Windows Server 2012 R2 Private Cloud
  • Azure and Cisco AnyConnect Consultancy Azure cloud migration Programming
  • Biggest Professional ISA 2004 Standard Edition Server IT Services Microsoft ISA 2004 Server
  • BlackBerry Enterprise Server Express Support and Setup BlackBerry Enterprise Server Express Onsite Technical Support
  • CISA Certified Security Audit Consult Top Ranked CISA Cybersecurity Audit Specialist
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  • Microsoft Dynamics GP ERP Online Consulting
    Dynamics GP/Great Plains Features Consulting

    Progent can help you prepare and execute a smooth migration to Dynamics GP/Great Plains so that you preserve your data, improve your security, modernize your analytics, take full advantage of Microsoft Office integration, and reduce productivity interruption by designing and following a smart migration plan. Progent can also help train new Dynamics GP users so you don't lose productivity. Progent can improve your company reports and management analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce programs that work transparently with Microsoft Dynamics GP.

  • Chief Information Officer Outsourcing Consultant Services IT Support Outsourcing Engineer

  • Services Linux
    Urgent Solaris Security Consulting Company

    Progent's UNIX family support services provide small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE, Debian-GNU and Slackware.

  • Remote Pittsburgh IT Outsourcing Group California
  • Cisco 520 Router Professionals Consultant Services Cisco NSS3000
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  • 24-Hour Contract Network Consultants Career Opportunities
    Cisco CCDP Openings

    Progent is seeking a variety of on-staff workers including solutions-driven MCSEs; connectivity consultants with Cisco CCNP or CCIE credentials; and consultants for fault-tolerant network architecture with backgrounds in mobile access, wireless integration, non-stop environments, business continuity planning, data protection, and server virtualization. We are also seeking desktop support experts, off-site troubleshooting professionals, and CISSP or CISA accredited security professionals. We are also looking for veteran managers who can operate efficiently in our dynamic, virtual office model. Progent contracts independent professionals with proven expertise and field experience in crucial information technology areas beyond our main technical focus. Our Experts Team employs independent consultants who offer advice and development support for strategic solutions such as Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Sun, or offer world-class skills in technologies such as telecommunications, web development, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants premier by Progent coordinate with Progent's in-house professionals to provide end-to-end solutions for small and midsize business networks.

  • Computer Consultant Office 365 IDFix Information Technology Consulting Office 365 Portal
  • Computer Consultant ProSight Remote Desktop Management After Hours Server Monitoring Specialist

  • Windows Server 2012 R2 Failover Cluster Help and Support
    Windows Cluster Shared Volumes Support Outsourcing

    Progent's certified failover clustering experts can assist companies of all sizes to assess the benefits of utilizing Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for failover clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.

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  • Computer Support For Small Offices Windows Server 2016 Antioch CA, America Danville, CA Windows Server 2016 Remote Support Services
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  • Concord, United States Telecommute Job Microsoft MCP Consultant Employment Opportunities Microsoft MCITP Consulting Lafayette, CA
  • Consultant Services Fault Tolerant OSPF Configuration CCDP Certified Fault Tolerant Inter-office Network Specialists

  • Office 365 and Android Online Support Services
    Microsoft Certified Expert Professional Office 365 Single Sign On

    Progent can assist you to understand the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to create and maintain hybrid ecosystems that transparently integrate local and cloud-based products and services.

  • Consultant Windows Server 2019 Hybrid Configuration Windows Server 2019 Hybrid Configuration Troubleshooting
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  • Online Technical Support OS X
    Macintosh OSX Integration

    Progent's consultants can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and email help, security services, and one-on-one training. Progent can help clients to migrate to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone support and Apple iPad management, or migrating to Apple's iCloud services. For business environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of designing, configuring and maintaining a network environment that is available, secure, efficient and able to achieve your company's objectives.

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  • Hybrid cloud Professionals
    Largest Enterprise hybrid cloud integration Services

    Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid architectures that seamlessly combine physical IT assets as well as cloud services. To help you to incorporate public cloud services with networks, Progent offers a variety of cloud migration services that include Azure hybrid cloud planning and integration services, Amazon AWS cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting support online, and Progent can help you complete your cloud migration projects on schedule and within your budget.

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    Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and troubleshoot Cisco wireless devices including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

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    If you need help writing, enhancing, or troubleshooting business aplications for Microsoft Windows, Linux, or the Web, Progentís team of programmers, database architects, and project managers can make sure you get the job completed on time and within budget. Progent's experienced software programmers can provide cost-effective and efficient remote consulting for projects as small as writing Vidual Basic macros for Excel or as large as developing mission-critical RDBMS applications built on Microsoft SQL Server or MySQL.

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    Progent's Microsoft and Cisco certified computer consultants offer expert help with a broad array of products and technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities throughout the country and anywhere in California. Progent offers remote support for information systems based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft and UNIX/Linux platforms. Progent also can provide access to the expertise of Cisco CCIE network engineers for complex network problems, plus the assistance of CISSP and CISM-accredited security consultants to handle high-level security planning and troubleshooting. Progent has delivered remote network support to companies in all 50 states in the U.S.

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  • Microsoft Teams Active Directory Federation Services Engineer
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    Progent can help your organization to plan an upgrade to Teams from Skype for Business and configure, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.

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  • Small Business IT Outsourcing White Paper
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    Progentís IT outsourcing services provide affordable computer support for mid-size organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT service expenses to increase in a more linear and controlled fashion than is feasible by amassing a bulky, knowledgeable internal IT staff. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a protected and robust system architecture for your vital Windows-powered business software including Windows Server 2008, Exchange Server 2007, and SQL Server 2008.

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    Progent can help you to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, improve security and compliance, and boost productivity by ensuring that critical applications are always up to date, tracking product licenses, and monitoring usage profiles to help you make informed buying decisions. Once you are set to update your SCCM 2007 device management solution, Progent can help you to prepare for and carry out an efficient migration to SCCM 2012.

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    Progent's certified relational database consultants can provide small and midsize businesses remote DBA and programming services for popular database platforms including MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services available from Progent include installation and configuration, application architecture and coding, management support, replication strategies, capacity planning, tuning, data migration, information security, backup and recovery systems, troubleshooting, and webinar training.

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    Progentís non-stop inter-site connectivity and fault tolerant system connection consultants can help small organizations create zero-downtime Interoffice connectivity via redundant system architectures with automatic failover. Progentís CCIE engineers can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and automatic fail-over can provide economical non-stop interoffice connectivity.

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    Progent offers affordable online consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS services. Progent offers as-needed support to assist you to overcome technical roadblocks or Progent can deliver comprehensive project management outsourcing to help you migrate to the Amazon AWS platform on time and on budget.

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    System Center Configuration Manager 2016 automates software provisioning and updating, centralizes security and compliance settings management, inventories network resources, protects against company data leakage, performs health reporting, allows secure self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud specialists can assist businesses of any size with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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    Progent offers technical services for mid-size companies who have 100 to 250 system users. The medium size business or work group has traditionally been an underserved segment of the market for IT support services. The overhead and service delivery practices of large outside support organizations make them excessively expensive for the ordinary small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT network whose advanced technology and sophistication are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of online support, virtual office technology and 24x7 server monitoring, dramatically lowers the IT maintenance costs of an SMB while offering the small organization with big-company support from professional, world-class experts knowledgeable in a broad array of midsized business technologies. If your medium size organization or small business is searching for levels of network support appropriate for a mid-size organization without budgeting enterprise prices, call Progent.

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    Progent's temporary staff augmentation services enable organizations to meet sudden increases in demand for IT professionals without dealing with the expense and hassle associated with identifying and recruiting experienced technical workers and without adding to your permanent workforce.

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    Microsoft SQL Server 2016 offers major enhancements in performance, scale, security, availability, BOYD support, plus built-in BI. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and SCOM.

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  • Open Now Exchange 2013 Upgrade Specialists
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    Exchange 2013 includes significant improvements to the functionality of Exchange 2010 and delivers important innovations plus a revamped structure. These improvements favorably impact key facets of IT including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange Server 2013, create an efficient validation and deployment strategy, and educate your IT staff to manage your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online support and management for Microsoft Exchange 2013.

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    Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a seamless information management system.

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    Progent's ProSight Virtual hosting services offer small and midsize businesses a range of advantages such as lower capital expenditures, reductions in operational costs, improved executive focus, enterprise-class security, greater fault tolerance, and regulatory compliance.

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    Progent's Power BI experts can assist you to plan, deploy, manage, enhance or troubleshoot your Power BI business analytics solution. Progent can also help you to prep your target data for Power BI visualizations. Progent can assist you implement and administer an onsite, cloud, or hybrid environment for Power BI.

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    Progent believes that a carefully designed and implemented network is a crucial piece for enabling a firm's growth, and Progent follows this belief in our corporate system infrastructure. Progent has created a zero-downtime virtual office network that enables Progent's in-house consultants and certified contractors to deliver fast and effective service, collaborate closely on challenging jobs, and experience professional and private maturity from being part of a dynamic business culture of self motivation and freedom.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers major enhancements in scale, speed, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud deployments, resilience, and container support.

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