San Francisco Peninsula
San Francisco, Daly City, San Bruno:

Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Progent: Your Microsoft Certified Network Consulting Experts
For more than 20 years, Progent's network support engineers have been the premiere source of affordable Microsoft consulting, Cisco networking expertise and IT consulting services for businesses in the and Silicon Valley. If your organization needs urgent technical help from a seasoned professional, a network engineer, or an application developer, Progent is the most reliable choice for computer services such as Microsoft Exchange and Outlook expertise, system security testing and enhancement, Help Desk support, specialized program development, virtual server help, live online classes for Microsoft Office applications, and high availability system design.

As a Microsoft-authorized network consultant firm, Progent offers businesses in the city of San Francisco world-class IT consulting services as well as remote or onsite troubleshooting assistance for environments powered by Windows and Cisco technology. Areas of expertise provided by Progent cover Windows Server 2019 upgrade consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment support and Windows Server 2008 upgrade help to build a dependable foundation for your information network, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting and Microsoft Exchange 2010 maintenance to provide an advanced email solution, SharePoint assistance to facilitate collaboration, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL 2014 deployment help to control your vital information, Dynamics GP/Great Plains software education for timely management information, and System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for automatically tracking the health of your network. Progent can also provide Cisco Premier network consultants to help you maximize and maintain your network architecture.

Additional on-premises and online IT consulting services provided by Progent to clients in the San Francisco vicinity include project management expertise, iPhone integration and management, Google Android phone and tablet integration, Blackberry support and Microsoft Windows smart phone and tablet management, wireless site surveys for Wi-Fi deployment, database management and application programming support from certified Microsoft SQL experts, Oracle DBAs and developers, and MySQL application programmers, virtualization design and support from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager business continuity consulting, VMware NSX virtual network design and management, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of low-cost, fixed-price managed services intended to enable small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by some of the industry's top enterprises. Progent's ProSight line of network monitoring and management services covers all key aspects of modern networking including email protection, behavioral-based threat defense, cloud-based backup and disaster recovery, network infrastructure management, VM cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior analysis technology to defend endpoint devices as well as servers and VMs against new malware assaults like ransomware and email phishing, which easily evade legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
  ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to install and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services offer small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Read more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam filtering service that uses the infrastructure of leading information security vendors to provide centralized management and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device provides a deeper layer of analysis for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Network Infrastructure Management
  Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map out, track, reconfigure and debug their networking hardware such as routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when potential issues are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need critical updates, or isolating performance issues. Learn more about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the health of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT management staff and your Progent engineering consultant so that all potential problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management Services
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Learn more about ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your company's ability to block or recover quickly following an attack by a ransomware variant like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery system that aligns with your business requirements. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Integration
Progent can provide advanced online support to help organizations of all sizes connect their information networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that utilize on-premises IT assets along with public cloud services. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud design and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise online, and Progent can help you complete your cloud migration projects quickly and within your budget.

Onsite Consulting Services Available at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento Data Center as a colocation site or if you are considering migrating your main or disaster recovery system to the QTS Sacramento Data Center, Progent offers a variety of budget-friendly consulting services such as data center relocation, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtualization expertise, offsite monitoring, streamlined network administration, application development, disaster recovery/business continuity solutions, data security assessment, and the support of Progent's Test Lab. To find out more, refer to Progent's onsite consulting support services at the QTS Colocation Center.

Progent's Test Lab is a room at the QTS Data Center with a variety of dedicated computers and network support infrastructure able to be used remotely or on premises to accommodate system testing, assessments, performance modeling, forensics, business continuity simulation, training, and other reasons to help Progent's clients succeed with major IT initiatives. To learn more, see Progent's Test and Training Lab at the QTS Sacramento Colocation Center.

24x7 Local Support Availability
Progent offers optional around-the-clock remote or on-premises network support and IT outsourcing expertise in these locations in your area:

• San Francisco
• Daly City
• San Bruno
• Millbrae
• South San Francisco
• Pacifica
• Brisbane

If your small business is in the San Francisco area and you need computer support, IT outsourcing, or advanced services from a Microsoft or Cisco certified professional, call 415-321-5400 or visit Contact Progent.

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