Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

Onsite IT Consulting
Progent locations in San Francisco Bay Area

City Address Phone Link
Fremont Fremont Executive Suites
Newark, CA 94560
510-933-0400 Fremont Network Support Services
Hayward 26250 Industrial Blvd
Hayward, CA 94545
510-300-1400 Hayward Network Support Services
Oakland 1300 Clay Street
Oakland, CA 94612
510-899-7400 Oakland Network Support Services
Palo Alto 3790 El Camino Real
Palo Alto, CA 94306
650-543-0400 Palo Alto Network Support Services
Pleasanton 4695 Chabot Dr, Suite 200
Pleasanton, CA 94588
925-621-2400 Pleasanton Network Support Services
San Francisco 388 Market Street
San Francisco, CA 94111
415-321-5400 San Francisco Network Support Services
San Jose 2570 N. First Street, 2nd Floor
San Jose, CA 94131
408-240-9400 San Jose Network Support Services
San Mateo 1900 S Norfolk, Suite 350
San Mateo, CA 94403
650-931-2400 San Mateo Network Support Services
Walnut Creek 1261 Locust St
Walnut Creek, CA 94596
925-362-2400 Walnut Creek Network Support Services


Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Your Microsoft and Cisco Certified Information Technology Consulting Professionals
For over 20 years, Progent's computer support engineers have been the top source of affordable Microsoft Windows support services, Cisco network integration and IT consulting assistance for businesses in the and the California Central Valley. If your organization requires emergency technical support from a certified expert, a network engineer, or an application programmer, Progent is your most reliable source for computer support services such as Microsoft Exchange and Outlook expertise, system security assessment and enhancement, Help Desk outsourcing, specialized application design, server virtualization architecture, live online instruction for Microsoft Office and Office 365 apps, and high availability system solutions.

As a Microsoft-authorized network consultant firm, Progent provides businesses of all sizes in San Francisco enterprise-class information technology consulting services plus remote or in person troubleshooting assistance for environments based on Windows and Cisco technology. Practice areas provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 design and deployment expertise and Windows Server 2008 R2 upgrade help to build a firm basis for your IT network, MS Exchange 2019 deployment, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting and Exchange 2010 support to establish an advanced messaging solution, SharePoint configuration to improve information sharing, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 integration consulting, and Microsoft SQL Server 2014 deployment help to manage your key information, Microsoft Dynamics GP software customization for timely financial information, and System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting services for 24x7 tracking the reliability of your information system. Progent can in addition provide Cisco Premier Certified network engineers to help you optimize and maintain your network architecture.

Other on-premises and online information technology services offered by Progent to businesses in the city of San Francisco include senior project management expertise, Apple iPhone and iPad integration, Google Android smartphone and tablet integration, RIM Blackberry troubleshooting and Windows smart phone and tablet integration, wireless site design for Wi-Fi installation, DBA and application programming support from certified SQL Server experts, Oracle professionals, and MySQL consultants, virtual server expertise from certified Windows Hyper-V consultants, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX virtual network design and management, and Citrix XenServer integrators, plus disaster recovery/business continuity planning and testing.

ProSight Flat-rate Managed IT Services for Small and Medium Size Businesses
Progent provides a selection of low-cost, fixed-price services designed to enable small and mid-size businesses to benefit from the same advanced technology deployed by many of the industry's leading enterprises. The ProSight series of network monitoring and management services covers all key areas of information technology including email protection, behavioral-based threat defense, automated backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based analysis technology to guard endpoint devices and servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a single platform to automate the complete malware attack progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable in-depth protection for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with government and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services from Progent offer small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical information. Learn more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to deliver web-based control and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage. Email Guard's on-premises security gateway device adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map out, monitor, reconfigure and troubleshoot their connectivity hardware like switches, firewalls, and access points as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and manages the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming management processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding devices that require critical software patches, or isolating performance issues. Find out more details about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system running at peak levels by checking the state of critical computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent automatically to your specified IT management personnel and your Progent engineering consultant so that any potential issues can be addressed before they can disrupt your network Learn more details about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual machine host configured and managed by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as half of time thrown away searching for vital information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and medium-size organizations to obtain an unbiased assessment of the health of their information system. Powered by some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory environment. Both also come with a year of cutting-edge remote network monitoring and management. Advantages can include easier network management, better compliance with data security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service centered on a brief interview with a Progent information assurance consultant. The interview is designed to evaluate your organization's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you directly to gather information about your existing antivirus tools and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective security and backup environment that aligns with your business needs. For details, visit Progent's ProSight Ransomware Preparedness Report.

Hybrid Cloud Solutions
Office 365 Exchange Online Integration Solutions with On-premises ExchangeProgent can provide expert remote consulting services to help businesses of any size connect their IT infrastructure with leading public clouds such as Azure and Amazon Web Services. Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid network models that combine on-premises resources along with cloud services. To assist you to incorporate public clouds with networks, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon AWS cloud migration, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has more than two decades of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud integration initiatives on schedule and affordably.

On-premises Consulting and Support Services Offered at the QTS Sacramento Colocation Center
The QTS Data Center, formerly the Herakles Data Center, is located in the seismically-stable Natomas area of Sacramento, CA. If your company is currently utilizing the QTS Sacramento Data Center as a colocation site or if you are planning on moving your main or offsite backup equipment to the QTS Sacramento Colocation Center, Progent offers a variety of cost-effective services that include colocation migration, system installation and updates, infrastructure improvements, project management, virtualization configuration, offsite network monitoring, streamlined network management, application programming, business continuity planning, data security evaluation, and the support of Progent's Test Lab. For more details, refer to Progent's consulting support services at the QTS Colocation Center.

Progent's Test Lab is a lab at the QTS Colocation Center with a variety of advanced servers and network infrastructure able to be utilized remotely or on site to facilitate system testing, assessments, capacity testing, forensics, disaster recovery planning, education, and other purposes to help Progent's customers succeed with major projects. For more information, refer to Progent's Test and Training Lab at the QTS Colocation Center.

24x7 Local Support Availability
Progent can provide optional 24x7 on-line or on-site network support and IT outsourcing services in these cities in your region:

  • San Francisco
  • Daly City
  • San Bruno
  • Millbrae
  • South San Francisco
  • Pacifica
  • Brisbane

If your small business is in the San Francisco area and you are looking for technical support, IT outsourcing, or top-level expertise from a certified Progent professional, call 415-321-5400 or visit Contact Progent.



An index of content::

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    Progent's Microsoft-certified ISA Server consulting experts have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for IT networks with multiple sites, remote users, and line-of-business web applications. Progent's ISA Firewall consultants can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.

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  • Barracuda Backup and VMware ESXi IT Consulting
    Barracuda Backup Appliance Support and Setup

    Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical appliance built by Barracuda or a virtual appliance with comparable features but which uses your own storage hardware. Barracuda Backup protects vital business data produced locally, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help you to plan, integrate, operate and troubleshoot a BDR solution built on Barracuda Backup.

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  • Microsoft Exchange 2016 Migration Planning Computer Consultants
    IT Consultant Microsoft Exchange Server 2016 Upgrade

    Progent can help you in any and all facets of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Specialists Office Word and SharePoint

    Progent's certified Microsoft Office Word and Office 365 Word experts can provide a wide range of affordable remote support services to assist you to manage and troubleshoot your existing Microsoft Word environment or help you to move to a current version of Office Word. Support available from Progent's Word experts include VBA programming, identifying and resolving compatibility problems between various releases of Office Word, integrating Office Word with different Office applications like Office Excel and Outlook or with 3rd-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and remote training sessions tailored for individuals or groups.

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    Progent's support specialists in Mac and Microsoft Windows technology can show you how to integrate Apple Macintosh and Windows systems into seamless networks with full sharing and collaboration functionality. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Windows requires broad knowledge of and experience with Mac and Microsoft technology. Progent's experience in Windows and Macintosh service makes it possible to offer world class assistance to businesses that depend on these platforms to keep their competitive advantage. Progent can also assist you to integrate Apple's iPhones and iPads with your Windows network.

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    UNIX Consultants

    Progent's Solaris platform support services offer small businesses and developers assistance with managing and maintaining Sun Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of expertise provides you with a convenient single consulting firm to show you how to build and manage a protected and reliable mixed-platform network and communications environment that supports Sun Solaris and Microsoft interoperability by combining Microsoft Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux variations such as RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.

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    Remote Support ISA 2006

    Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a fully integrated application layer firewall, virtual private network (VPN), proxy, and Web caching solution for securing the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 experts can show you how to design, cost-justify, test, implement, configure and support the any version of ISA Server 2006 on your information system.

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