San Francisco Peninsula
San Francisco, Brisbane, South San Francisco:

Onsite Service Available in San Francisco, Daly City, San Bruno, Millbrae, South San Francisco, Pacifica and Brisbane

Locations with Onsite Support and Conference Facilities:
Progent offers consulting services and onsite technical support throughout the California Central Valley, and the Monterey Peninsula.

Progent's IT consulting clients in the San Francisco area include law firms, insurance and financial-related companies, professional and engineering service firms, multi-media companies, plus headquarters for several national and international companies that have chosen to outsource part or all of their IT support. Some of Progent's most popular services for clients include designing multi-office and international connectivity, setting up telecommuting and mobile workforce solutions, and providing remote monitoring and support.

Traffic congestion in the makes it difficult for firms providing on-site support services to respond quickly to peak-hour IT problems. To keep expenses low and service levels high, Progent offers remote monitoring and support based on powerful new Microsoft Operations Manager technology.

Progent: Your Microsoft and Cisco Certified IT Service Experts
For over two decades, Progent's computer support engineers have been the premiere providers of low-cost Microsoft Windows support services, Cisco network expertise and IT consulting assistance for businesses in the and the California Central Valley. If your company needs emergency technical support from a certified professional, a system consultant, or an application developer, Progent is your best source for computer support services such as Microsoft Exchange and Outlook migration and support, system security assessment and enhancement, Helpdesk outsourcing, specialized program development, virtual server help, online classes for Microsoft Office and Office 365 applications, and fault tolerant system design.

As a Microsoft-qualified network consultant company, Progent offers companies in the city of San Francisco enterprise-class IT support expertise plus online or onsite troubleshooting support for networks based on Windows and Cisco technology. Areas of expertise provided by Progent include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and configuration expertise and Microsoft Windows Server 2008 upgrade help to build a solid basis for your IT network, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting and Microsoft Exchange 2010 Server support to establish a state-of-the-art email solution, Microsoft SharePoint management to facilitate teamwork, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration support, and Microsoft SQL 2014 consulting to control your vital corporate data, Microsoft Dynamics GP software education for accurate financial information, and Microsoft System Center 2012 Operations Manager expertise and SCOM 2016 consulting services for automatically monitoring the health of your network. Progent can also offer Cisco Certified network consultants to help you optimize and maintain your connectivity infrastructure.

Additional onsite and online information technology services offered by Progent to businesses in the city of San Francisco include senior project management consulting, iPhone and iPad integration, Google Android smartphone and tablet integration, RIM Blackberry troubleshooting and Microsoft Windows smart phone and tablet management, wireless site design for Wi-Fi deployment, DBA and software development support from certified SQL Server experts, Oracle DBAs and developers, and MySQL application programmers, virtualization expertise from certified Windows Hyper-V integrators, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX network virtualization design and integration, and Citrix integrators, plus disaster recovery/business continuity planning and testing.

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate managed services designed to enable small and mid-size businesses to utilize the same advanced technology deployed by some of the world's top corporations. Progent's ProSight suite of IT management outsourcing services covers all key areas of modern networking including email content filtering, threat defense based on machine leaning, automated backup/recovery, infrastructure management, virtual server hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

• ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
  ProSight Enhanced Security Protection managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also help your company to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide web-based management and world-class protection for your email traffic. The hybrid architecture of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

• ProSight WAN Watch: Infrastructure Remote Monitoring and Management
  Progent’s ProSight WAN Watch is a network infrastructure management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network maps are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and generates notices when issues are detected. By automating tedious network management activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating appliances that need critical software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring Services
  ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating efficiently by checking the health of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent consultant so any potential problems can be addressed before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring consulting.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be moved easily to an alternate hosting environment without requiring a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation and Password Management Services
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can eliminate up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you’re planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more details about Progent's ProSight IT Asset Management service.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to evaluate your company's preparedness to stop or recover quickly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

Hybrid Cloud Integration Solutions
Progent can provide expert remote consulting to help businesses of all sizes integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric solutions or in hybrid topologies that utilize on-premises IT assets along with public clouds. To help you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud migration services that include Office 365 integration solutions with on-premises Exchange, Azure enterprise hybrid cloud design and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing high-level consulting support online, and Progent can help you complete your cloud integration initiatives quickly and affordably.

On-premises Support Services Available at the QTS Sacramento Colocation Center
The QTS Data Center facility, previously called the Herakles Data Center, is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Data Center as a colocation site or if your business is considering moving your main or offsite backup equipment to the QTS Data Center, Progent can provide a variety of affordable services including colocation migration, equipment deployment and upgrades, infrastructure improvements, project management services, virtual server expertise, remote monitoring, automated network administration, application programming, business continuity planning and testing, security evaluation, and the support of the Progent Test Lab. To find out more, visit Progent's onsite consulting services at the QTS Data Center.

Progent's Test and Design Lab is a lab at the QTS Data Center with a variety of dedicated computers and network support infrastructure that can be utilized remotely or on site to facilitate system testing, assessments, capacity testing, troubleshooting, disaster recovery planning, training, and additional purposes to help Progent's clients succeed with major IT initiatives. To learn more, refer to Progent's Test Lab at the QTS Data Center.

24x7 Local Service Availability
Progent offers optional 24x7 on-line or on-site network help and IT outsourcing services in these cities in your area:

• San Francisco
• Daly City
• San Bruno
• Millbrae
• South San Francisco
• Pacifica
• Brisbane

If your small business is in the San Francisco area and you require computer assistance, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 415-321-5400 or visit Contact Progent.

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