Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, optimizing and troubleshooting SCOM environments and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to fix critical issues detected by SCOM 2012.
Progent's certified SQL Server developers and DBAs offer online consulting to help organizations of all sizes to build, administer, and maintain applications powered by Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide support for any element of application development in environments that can include small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE wireless network infrastructure experts can provide online or onsite configuration and debugging support to assist you to plan, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email solutions for clients in the and throughout the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email environment features security, high uptime, easy connectivity for remote and mobile users, efficient administrative tools, and productive integration with telephony. Progent provides consulting and support services for Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010 Server, Exchange 2007, Exchange 2003, and Microsoft Exchange 20000 Server. Progent can also assist small or medium companies to migrate to MS Exchange 2016 Server or Exchange 2013 Server.
The knowledge and experience of Progent's certified Windows Server consulting team, with an average of over 10 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns most closely with your business goals. Progent can also help you with designing, deploying, administering and supporting sophisticated information technology applications powered by Windows Server, and can assist your upgrade from Windows 2000 or Windows NT.
E-Mail Guard is Progent's affordable antispam and virus defense solution that offers small companies world-class defense from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's Perimeter Manager, a full suite of web-based spam filtering and virus defense services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also allows administrators track and control their e-mail application, regardless of server platform, hardware technology, or geographic location.
Dynamics GP 2015 R2 (formerly Great Plains) introduces a new architecture that improves cloud integration, works with popular handheld devices, permits single sign-on with Azure Active Directory, and tightens security. Microsoft Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified consultants have the depth and breadth of technical skills and hands-on experience to address the many technical and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
Progent's certified Excel and Office 365 Excel consultants offer a broad variety of online services to help you to plan, develop, test, install, administer, and debug business applications powered by any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can help you to upgrade your current Excel applications to the latest versions of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed help to organizations looking for a fast solution to a stubborn problem associated with Excel and Progent also offers comprehensive project management services for upgrading or creating line-of-business application software based on Office Excel. Progent's cost-effective webinar training for Office Excel can be customized to meet the special requirements of individual users or groups.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Cisco's PIX Series firewalls have reached end of life and Cisco might not offer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to more current firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Progent can assist your business to plan a migration to Teams from Skype for Business and install, administer, and debug a cloud or hybrid implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent wants to hire staff-level, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers who have Cisco CCNP or CCIE credentials; security professionals with CISSP or CISA or comparable security certification; and advanced system architecture experts with experience in mobile solutions, wireless connectivity, fault tolerance, workplace recovery, information protection, and server virtualization. Progent also is looking for professionals who can work on our staff of help desk support technicians and remote troubleshooting experts. In addition, Progent is looking for talented administrators who can perform effectively in Progent's high-growth, virtual office culture.
Progent’s wireless professionals can help small companies design, select, pilot, configure and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while offering a level of protection that equals or exceeds wireline connections. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and install the wireless link solutions that align best your business requirements.
Progent's ProSight portfolio of managed IT services are geared to offer businesses who maintain small in-house IT administration and support staffs with low-cost access to enterprise-class management platforms and consulting expertise. Advantages of the ProSight line of managed services include flat-rate network maintenance costs, smart automation of common management tasks, ongoing adoption of new information technology, graceful migration from older systems to current solutions, close alignment of information technology with strategic goals, access to seasoned network experts, and freeing up management to focus on business rather than fast-evolving network technology.
Barracuda Backup is an affordable, subscription backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance manufactured by Barracuda or a virtual appliance with similar features but which uses your own storage infrastructure. Barracuda Backup protects vital company data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help your business to plan, integrate, operate and repair a BDR solution based on Barracuda Backup.
Remote 24x7 monitoring, proactive alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a level of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options delivered as low-cost services created to help you to detect and fix a an array of network problems before they can hurt productivity.
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of real-world professional background, at the front lines of IT support, executing a wide variety of IT tasks for a large array of customers. Every Progent support professional shares a refined collection of individual best practices which are combined into shared best practices training that Progent instills in its consulting personnel. This means that you get not just world-class technical help, but also a consultant with proven approaches for applying computer knowledge to solve actual IT problems efficiently.
Progent can provide advanced online support to help companies integrate their information networks with popular public clouds such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid topologies that combine physical IT assets along with public cloud services. To help you to integrate public clouds with networks, Progent can provide a variety of cloud integration support services such as Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 15 years of background delivering high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent's Microsoft engineers offer advanced support in implementing, managing and troubleshooting all versions of Project Server and can provide a wide range of affordable online support services based on proven best practices to assist organizations of all sizes to receive all the benefits of this powerful project management solution. Support services offered by Progent include system planning, software configuration and upgrades, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized online training.
Progent's Cisco-certified CCIE networking experts can help organization to configure, manage, update, tune and debug Cisco Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and migrate efficiently from legacy appliances to modern models.
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed services. Unlike some independent consultants or small support organizations who offer minimal documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the support reports transmitted by each consultant to every customer. The practice of detailing and archiving support records allows more efficient service and eliminates a slew of typical problems such as when a support client is effectively held captive to a consultant who refuses to release vital service information.
Progent's Microsoft-certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 experts can assist you to plan, install, and manage an implementation of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that provides the firewall protection, speed and manageability that your business requires.
Progent's Microsoft-certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test systems and migration plans, install Windows Server 2008 with your IT infrastructure and applications, train your IT staff how to use new management tools, and deliver ongoing consulting and tech support via affordable options including Contact Center support and remote technical assistance.
Progent can help your it team to plan and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that utilize on-premises resources along with cloud services. To help you to incorporate public clouds with networks, Progent can provide a variety of cloud migration services such as Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent’s Technical Response Center (TRC) offers national extended hours remote assistance for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours telephone help and online secure network access to isolate and resolve technical problems rapidly and affordably. The scope of technical expertise represented by Progent's staff of nationwide support engineers allows Progent to escalate even the toughest problems to qualified specialists as required. For urgent issues, the Technical Response Center tries to respond to your request for support in less than one hour.
Progent offers advanced remote consulting support to help organizations integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage cost-effective environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that combine on-premises IT assets as well as cloud services. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services that include Azure hybrid cloud planning and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over 15 years of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's certified database developers offer small and midsize businesses online DBA and programming services for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Services offered by Progent include installation and integration, database design and coding, administration support, synchronization strategies, capacity planning, tuning, data migration, information security, backup/restore options, troubleshooting, and webinar training.
Cisco offers a full array of routers including appliances built to provide the protection, performance, and reliability demanded by organizations ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to build a reliable foundation for your IT system and to make it easy to expand as you support new users, start new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers powered by the Cisco IOS platform, such as the Cisco 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus legacy 1700 and 2600 Series Routers.
Progent can assist organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can assist your company to upgrade from an earlier version of SCVMM or from another virtualization management platform, and Progent can show you how you to enhance and repair your existing SCVMM 2012 environment to make sure you get the highest possible return on investment.
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by checking the health of vital assets that power your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your designated IT staff and your assigned Progent consultant so that any looming problems can be addressed before they have a chance to disrupt productivity.
Progent can assist companies of all sizes to migrate any part of their network infrastructure to the Microsoft Azure cloud. This can simplify network management and reduce equipment expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the advantages and restrictions of different cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises apps and resources and ensure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Progent's Cisco CCIE-certified VoIP phone and video IP phone consultants can help your business to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your IP phones with Unified CM, previously known as CallManager, or with Unified Communications Manager Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and creating UCS server failover and Cisco SRST systems for survivability.
Progent offers fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE consultants can link to your network using advanced remote diagnostic utilities to provide quick and affordable troubleshooting and remediation of critical network issues.
Progent's Microsoft-certified consultants can help you rationalize the business justification for implementing SharePoint Server 2007, advise you on the appropriate edition of SharePoint Portal Server for your circumstances, offer configuration and integration expertise, help you to install Microsoft SQL Server as a back-end database manager, improve your network integrity, integrate your standard and customized application programs to operate with Microsoft SharePoint Server 2007, develop a company-wide security strategy that includes portal solutions, and deliver troubleshooting and Help Desk support.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter serves as a first line of defense and blocks most unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway device adds a further level of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses build positive client relationships. Integrated Sales and Customer Service components enable employees to share information to help promote sales success and deliver consistent, efficient customer service. Progent can set up the most sensible network infrastructure, including mobile wireless connectivity, to support Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer support data.