Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to upgrade from an older release of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM environment to make sure you realize the highest possible business value.
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the on-premises security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.
Microsoft Small Business Server is a low-cost collection of essential servers that provides the foundation for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and extensive experience in planning and building cohesive and comprehensive business technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in installing, managing, and servicing network environments powered by the Microsoft SBS line of servers and applications.
Progent provides nationwide online technical support and troubleshooting services for businesses that operate Solaris networks or whose information systems feature a mix of Sun Solaris and Microsoft Windows technology. Online technical support offers maximum return for your IT budget by extending user productivity and limiting the time charged for computer analysis and repair. Sophisticated online support utilities and skilled service specialists and consultants allow Progent to solve the majority of network problems without wasting time and money by traveling to your site. In most of cases your network issues can be remediated by telephone or through a mix of telephone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to help you with the most challenging network issues.
Progent offers advanced remote support to help companies connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine on-premises resources as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing high-level consulting support remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to network users, lessening the difficulty of creating, integrating, managing, and accessing enterprise information and analytical programs on platforms ranging from handheld devices to corporate information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on experience and wide knowledge in planning and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Progent's Microsoft-certified consultants can deliver affordable remote and onsite support to carry out your migration to Exchange Server 2010, generate extensive documentation of your upgraded email environment, train your IT team and users to get them up to speed rapidly on Microsoft Exchange Server 2010, and provide ongoing management consulting and technical help. Progent's consultants can also help you migrate from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's compensation model is based on revenue sharing, so similar to being an independent contractor, your earnings are entirely driven by your work effort. Certain Progent support staff stress quality of life and elect to consult at an easy pace, using our flexible schedule to pursue individual enthusiasms like hiking, motorcycle racing, skiing, fishing, travel, or sharing free time with relatives and friends. Others use the chance to make major dollars through hard effort and extended hours. Progent completely encourages both sides of the spectrum plus everything in between.
The QTS Colocation Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective services such as colocation relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtual server configuration, offsite monitoring, centralized network administration, software programming, disaster recovery solutions, data security evaluation, and the support of the Progent Test Lab.
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery capabilities for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive protection for key platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux virtual machines, works with VMs running on Hyper-V as well as VMware, and can use Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified consultants can help businesses of all sizes to plan, implement, administer, and repair an enterprise-wide backup/restore solution powered by SCDPM 2016. Progent can help you to upgrade from an older version of Data Protection Manager or from an outdated solution, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud or hybrid deployments. Progent can provide online or onsite support and can provide occasional expertise to resolve challenging issues or provide comprehensive project management services to make sure you complete your SCDPM 2016 deployment on time and within your budget.
Progent's UNIX platform support experts provide small and mid-size businesses and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of experience offers you an easy one-stop source to help you build and maintain a protected and robust cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Microsoft Windows 8.1 is designed to power computers from smartphones and slates to engineering workstations. A wealth of innovative capabilities, such as its touchscreen interface and signature live tiles GUI, provide a wide range of benefits for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist get your organization up the learning curve with Windows 8.1 and show you how to derive maximum competitive value from the product's many new and enhanced technologies.
Progent's Microsoft-certified Forefront TMG and Internet Security and Acceleration Server 2006 consultants can assist you to plan, deploy, and manage an implementation of TMG 2010 or ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business needs.
ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, track, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are always updated, copies and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks such as network mapping, expanding your network, finding devices that need important software patches, or isolating performance problems.
Progent's Microsoft Office Word and Office 365 Word experts offer a wide selection of affordable remote consulting services to help you to maintain your current Microsoft Office Word solution or help you to migrate to a current version of Office Word. Services available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different versions of Office Word, integrating Word with other Office apps like Office Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud access, security and compliance support, smart phone integration, and online training tailored for individuals or groups.
Top Quality Microsoft Exchange Upgrade Online Consulting
Progent provides support services for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall product that aligns with your security needs and budget. Progent can assist you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
Progent’s high availability system consultants offer non-stop computing support, disaster recovery planning, system load balancing, high-availability interoffice access, 24x7 Internet connection design, non-stop data center consulting, and other high-availability networking services to help your small business create a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, high-availability networks by utilizing the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent’s Microsoft and Cisco authorized consultants can help you build a fault tolerant mutli-location network with a completely redundant Internet connection and efficient system load balancing.
Progent can provide fast and affordable online access to an authorized Oracle DBA consultant or an Oracle software programmer. Progent can provide comprehensive database administration services for all versions of Oracle including 10g and 11g and can also help design, build, enhance, or troubleshoot Oracle applications based on SQL and PL/SQL. Progent also offers support for Data Guard replication technologies and Oracle Recovery Manager.
Progent's certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot systems and rollout plans, optimize your infrastructure for on-premises, multi-location, cloud-based, and hybrid environments, train your IT management, team, develop an enterprise-wide security strategy, streamline network management, assist with application development, and generate and test a disaster recovery/business continuity plan.
Progent's Experts Group provides support in important technologies that include Macintosh integration and applications; Consulting for Linux-based, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized program support; CIO, management information analyst, and project logistics services; Custom program design and integration; Web site, electronic business, Electronic Data Interchange, and customer information portal development and integration; SQL support and performance consulting; Business intelligence consulting; and Telecommunications architecture consulting.
24/7 Microsoft Certified Expert Exchange 2003 Network Engineer
Progent provides clients access to consultants who have been awarded some of the IT industry's most prized credentials. Progent believes that clients deserve to be sure that their computer support providers have formal training as well as broad real-world experience so that Progent's clients can use Progent's service with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor support than is offered to non-certified service providers, allowing Progent to deliver clients a higher level of IT support. In other cases, recognized certifications such as CISSP or ISSEP for IT security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of recognized industry experts.
Microsoft Forefront Threat Management Gateway 2010 builds on the powerful security technologies of ISA Server 2006 and offers a easily managed Internet gateway that acts as a one-server platform for a variety of security features including an multi-layer firewall, URL monitoring and filtering, antimalware, intrusion protection, reputation services, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, allows customized reporting powered by SQL Server, works with Active Directory to streamline policy enforcement, and can be operated as a virtual machine to lower costs and enhance availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent can also assist your organization to migrate economically to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Cisco's PIX 500 firewalls have reached end of life and Cisco might not support these legacy devices. Progent continues to offer consulting support for Cisco's PIX 500 firewalls to help you with maintenance and Progent can in addition help you determine if you should adopt more current firewall products from Cisco. Progent's Cisco technology experts can help you design and implement an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.
The CISA accreditation is a recognized achievement that represents expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA international professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional trained to assist companies in the areas of information systems audit process, information technology governance, network assets and architecture ROI, information technology service delivery, protection of information assets, and disaster recovery planning.
Microsoft Dynamics GP/Great Plains accounting includes analysis and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales patterns with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can help you create reports that allow you to analyze your business more completely, converting uncooked data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer custom business software development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of background assisting manufacturing, distribution and service organizations to simplify complicated supply chains and improve the efficiency of critical business processes to bring products to market fast and adhere to customer schedules dependably. Progent can provide the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or onsite consulting that spans from as-needed advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, high-availability, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, R language support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist organizations of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Progent can assist your organization to plan a migration to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone system.
Progent can provide a wide array of low-cost online and on-premises support services to help you to configure, administer, and troubleshoot workstations and handhelds powered by Windows, macOS/OS X, Apple iOS, Google Android, or Linux.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of critical files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to restore your critical data.
When conducting consulting tasks for enterprise customers, Progent follows a phased methodology driven by specified milestones in order to achieve financial, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional implementation. All facets are recorded to provide a detailed summary of IT services delivered and to help in downstream system support.
SQL Server 2016 introduces significant improvements in performance, scale, data security, high-availability, mobile computing integration, and integrated business intelligence. Innovations include PolyBase for handling relational and non-relational files simultaneously for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consulting team can provide online and on-premises expertise to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises consulting services including system design, configuration, management, remediation, and software development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 investment.
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering services quickly after a breakdown. SRM supports centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.
Progent's Office Word and Office 365 Word consultants offer a broad range of economical remote support services to help you to manage and troubleshoot your existing Microsoft Office Word solution or assist you to upgrade to a current version of Office Word. Services available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, interfacing Office Word with different Microsoft Office apps like Office Excel and Outlook or with third-party platforms and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone and tablet synchronization, and online training tailored for your special requirements.
Barracuda Backup is an affordable, subscription-based backup/restore platform for small and mid-size businesses. A Barracuda Backup solution can include a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable functionality but which utilizes your own storage hardware. Barracuda Backup protects vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to help you to plan, configure, operate and repair a BDR solution built on Barracuda Backup.
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad range of remote support services to help your organization to design, develop, pilot test, install, manage, and debug applications based on any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your legacy Excel applications to the latest versions of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility problems between different releases of Office Excel. Progent can provide as-needed help to clients looking for a fast solution to a stubborn problem associated with Office Excel and Progent also offers comprehensive project management services for migrating or developing line-of-business application software based on Office Excel. Progent's cost-effective online training classes for Excel can be custom tailored to address the special requirements of individual users or teams.
Progent's Cisco certified network infrastructure consultants can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Progent can assist companies of all sizes to move any part of their network infrastructure to Microsoft Azure. This can simplify network management and lower hardware investments. Azure offers a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and local applications and resources and make sure you avoid the typical errors small companies make when moving to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network adapted to your facilities, offering your business a wireless solution that has the reception, performance, capacity, security, and roaming ability your company requires.
Progent’s Disaster Recovery/Business Continuity (DR/BC) consultants offer in-depth experience helping small organizations to reduce system downtime by offering affordable online consulting services for disaster recovery/business continuity planning, high-availability network infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity experts can assist you to develop and test a sensible business continuity strategy that matches your business needs and IT budget. Progent’s disaster recovery specialists can assist you to design, deploy, and manage fault-tolerant technologies such as redundant Internet access, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent can provide affordable online consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Remote 24x7 network monitoring, automated alarms, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a level of network stability that was once limited to large enterprises. Progent can provide several RMM options available as low-cost service packages created to help you to identify and resolve a most network issues before they get big enough to disrupt your business.
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management, team, develop a corporate-wide security strategy, streamline IT management, help with creating applications, and generate and validate a DR/BC plan.
Progent offers several basic types of Contact Center support including Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers convenient access to a dependable support resource with extensive experience delivering phone support and remote access repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Helpdesk a positive reputation as a solid contributor to business performance. Progent's goal is to fix rather than simply report problems.
Progent's Windows consultants can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Microsoft Windows. Online and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project management, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and administration, network design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and users, and ongoing technical help.
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and dependable uptime for key applications by providing unified, mixed-platform monitoring of physical and virtual resources installed throughout local systems and private and public clouds. Progent's consulting group offers world-class remote and onsite support to assist organizations of any size to plan, implement, optimize, enhance and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from other monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Online and onsite assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management, telecommuter access, data and identity security, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, webinar training for network management personnel and users, and post-migration Call Center support services.
Progent's Cisco-Premier network management engineers can assist you to use Cisco's management tools alongside a selection of specialized third-party products to build a complete network management strategy in order to keep your environment operating reliably, fully utilize expensive resources, protect your data, revive quickly from device failure or deliberate attacks, and enable you to expand or reassign valuable resources sensibly and affordably as your business grows.
Progent offers customers access to engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients deserve to know that their IT support consultants have accredited testing as well as extensive real-world backgrounds so that Progent's customers can use Progent's service with trust. Often, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for substantially superior vendor assistance than is offered to uncertified consultants, allowing Progent to offer customers a better level of computer support. In other cases, major credentials such as CISM or CISSP for network security can help enterprise customers to demonstrate compliance with regulatory requirements by engaging the assistance of recognized IT professionals.
Progent's Microsoft-certified SQL Server application developers and database administrators offer online consulting to assist businesses of any size to create, administer, and maintain applications powered by Microsoft's SQL Server RDBMS and .NET architecture. Progent's SQL Server experts can provide help with any facet of application development in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent offers organizations of all sizes enterprise-class network online or in-person consulting for information systems powered by Microsoft Windows technology and Microsoft's .NET platform including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consultants also offer security consulting for businesses varying in size from the small office to the global enterprise.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, configure, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Progent's Microsoft-certified engineers offer advanced support in implementing, managing and troubleshooting all versions of Project Server and can provide a wide variety of affordable remote consulting services following industry best practices to help organizations of any size to receive all the benefits of this powerful project management solution. Services offered by Progent include system design, software configuration and upgrades, setting up secure collaboration among local and offsite users, network optimization, and customized webinar training classes.
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide expertise for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, originally named CallManager, or with Unified Communications Manager Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR G2 routers with CUBE internetworking support, and creating UCS server clustering and Cisco SRST solutions for survivability.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, provide fault tolerant email, and implement remote and wireless email access. Progent’s Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Microsoft has made a strong effort to enable seamless hybrid environments that combine Office 365 and local Exchange systems. This permits you to have some Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and within budget.
If your company is producing UNIX or Linux applications in an environment that has Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that frees you to focus on your area of strategic know-how without the constant hassle of maintaining your company information system. Through the use of smart server monitoring and by providing remote and on-site support when your company needs it, Progent represents an affordable way for maintaining an information network that features excellent reliability, security, and performance. Progent's developer support offerings include comprehensive network support outsourcing, virtual infrastructure, online and in-person service and repair, 24x7 monitoring, and Help Desk Call Center support.
Windows Server 2012 R2 Essentials is an affordable, versatile OS that enables small businesses to make the move from the older stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and virtualized cloud-hosted software and infrastructure. Progent's consultants offer budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can assist you to evaluate the possible business advantages of migrating to Essentials and implementing a hybrid local/cloud design for your network environment. Progent can provide comprehensive project management so you can design and carry out a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online applications and services. Progent also offers continuing consulting help, troubleshooting, and training.
Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, works with the most popular smart phones and tablets, permits one-time sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes nine new Workflows, expands the Web Client, and delivers more than 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad technical skills and hands-on experience to resolve the many technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform a smooth migration that will maximize the return on your investment in this mission-critical platform.
Progent has been delivering SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of IT know-how to help organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consulting team can assist your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in individual jobs related to your SharePoint 2013 migration.
Progent can assist businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower equipment investments. Azure includes a wealth of cloud services and Progent can assist you to evaluate the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android handhelds.
Stealth intrusion checking is an important part of any overall network security strategy. Progent’s security experts can perform thorough intrusion checks without the knowledge of your organization's internal IT staff. Unannounced penetration testing uncovers whether existing security defense tools such as intrusion detection alerts and event history monitoring are properly configured and actively monitored.
Microsoft Exchange 2003 Upgrade Onsite Technical Support
Progent’s Microsoft-expert consultants can help you to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the risks and benefits of migrating to 64-bit desktop computing, design an affordable migration strategy that reduces business interruptions, and provide inexpensive, professional online support to assist you to install 64-bit PC desktop software and application software on your existing computers.
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of all sizes to configure, manage, monitor and troubleshoot advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
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Progent's ProSight portfolio of managed IT services are intended to offer businesses who maintain minimal in-house network support teams with low-cost help from enterprise-class management tools and technical experts. Benefits of Progent's ProSight line of managed services include flat-rate network management costs, automation of common management processes, ongoing adoption of the latest information technology, graceful transition from older technology to up-to-date solutions, close alignment of computer technology with business objectives, guidance from seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac hardware, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual online training for Mac application software.
Progent's ProSight portfolio of managed IT services are intended to offer organizations who maintain small in-house network support staffs with affordable access to world-class management tools and technical experts. Advantages of the ProSight line of managed services include fixed IT management expenses, automation of routine management processes, ongoing absorption of the latest information technology, graceful transition from older technology to up-to-date solutions, close fit between information technology with business objectives, guidance from veteran network consultants, and allowing management to focus on business instead of ever-changing computer technology.
Progent's expert solution designers and programmers can assist your business to build enhancements to Microsoft Dynamics GP that address the special requirement of your business while retaining the advantages of seamless Windows integration. Progent can also offer expertise with a variety of software development tools that can be utilized to build integrations with Microsoft GP/Great Plains. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.
Progent's Standard Help Desk Services provide a complete solution that manages all facets of online Level 1 desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to resolve complex problems.
Cisco has designed an extensive array of routers including routers designed to deliver the security, bandwidth, and reliability demanded by customers from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a solid infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, including the Cisco 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Routers.
Cisco's security and offsite access solutions for small to medium sized companies represent a full range of manageable protection products to let you protect your entire information system. Cisco's Virtual Private Network product family includes switches, firewalls, and VPN solutions. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit most closely with your corporate goals.