Additional Topics of Interest

Cisco Certified Experts IT Consultant Extended Call Desk
Supplemental Helpdesk Onsite Technical Support

Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.

Computer Consultants Risk Response
Consultant CRISC Cybersecurity

Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant network architecture that takes into account reliability issues covering a broad array of infrastructure technologies and processes.

Microsoft Azure AD configuration Development Firm
Microsoft Azure Backup Programming

Progent can assist you with any phase of Microsoft Azure migration including needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.

Meraki Wi-Fi Access Point Network Engineer
Consulting Meraki MR52 Access Point

Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to help your organization to plan, install, manage, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid networks that combine on-premises and cloud-hosted services and that provide seamless connectivity, advanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.

Support Windows Server 2019 Hybrid Solutions
Windows Server 2019 migration On-site Support

Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.

Branch Offices Computer Engineer
Branch Location Network Engineer

Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for supporting branch offices that require network help with the responsiveness associated with with small organizations but which includes professional communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a remote office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad array of onsite and remote IT support services and network architecture expertise.

Dynamics GP 2015 R2 Troubleshooting Technology Professional
Consultant Dynamics GP 2015 R2 Troubleshooting

Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with popular handheld devices, allows single login with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this powerful product.

24-7 Dell DRAC Consultancy
Remote Server Management Cards Consultant

Remote server management cards offer network administrators full control of a server without the requirement for a personal visit. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.

SQL Server 2014 Resource Governance Specialist
Onsite Technical Support SQL Server 2014 Performance Tuning

SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as system design, configuration, administration, remediation, and application development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

Short Term IT Staffing Online Support Services
IT Consultant Temporary Staff Augmentation Services

Progent's short-term IT staffing services enable businesses to respond to sudden increases in demand for IT support personnel without incurring the expense and delays associated with identifying and recruiting experienced technical workers and without increasing your permanent head count.

Microsoft Azure Active Directory Programming Firms
Microsoft Azure migration Programming Companies

Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.