Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform network combining Apple OS X and Windows computers so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support environments that mix Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.
If your business does not require immediate remote support but expects to need assistance with your network soon, you can save time and money and ensure that the appropriate IT skill will be available when you need it by contacting a Progent sales agent and registering as a customer. For details, call 800-993-9400 or email information@progent.com.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter.
Our Experts Group offers support in important technologies such as Apple OS integration and programs; Consulting for Linux-based, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical program help; CIO, management information analyst, and project management services; Custom program development and integration; Web, electronic business, EDI, and client information portal design and deployment; SQL support and performance consulting; Business intelligence expertise; and Telecom architecture support.
Progent can help your IT team to design and manage cost-effective environments that support Windows and Linux systems and applications in both cloud-centric systems or in hybrid topologies that utilize on-premises IT assets as well as one or more public clouds. To assist you to incorporate public clouds with networks, Progent can provide a variety of cloud integration services such as Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has 20 years of background delivering high-level consulting support remotely, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
Progent's Microsoft-certified engineers can assist you to enhance your desktops from 32 to 64 bits. Progent can assist your company to understand the costs and advantages of moving to 64-bit PC desktop computing, plan an efficient upgrade process that minimizes business disruptions, and deliver economical, expert online support to aid your organization to install 64-bit desktop software and application programs on your current hardware.
Progent's Co-managed Call Center service makes it possible for your IT organization to share the load for Help Desk services transparently between your in-house IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progent's Citrix-certified experts can help your organization to evaluate the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix management utilities in your Microsoft Hyper-V environment, and show you how to use Citrix Essentials to improve the responsiveness, availability, consistency, and recoverability of your virtual network while reducing the cost of resources and support and streamlining management processes.
Progent's temporary staff augmentation services allow businesses to meet the need for network support personnel without dealing with the costs and hassle associated with vetting and hiring experienced technical help and without adding to your permanent head count.
Catalyst family of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, improving wireless availability with fast auto-failover, and strengthening data security by detecting threats and filtering traffic content based on user class and locale. Progent can assist your business to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can help you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.
Microsoft SQL Server 2008 delivers indispensable, standardized tools to IT professionals as well as to network users, lessening the complexity of creating, deploying, managing, and using enterprise data and database programs on platforms ranging from handheld devices to corporate data networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consulting firm with real-world expertise and broad knowledge in designing and deploying data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET environment.
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing SCOM solutions and can provide organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and availability required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure and Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite troubleshooting to assist you to remediate critical problems detected by SCOM 2012.
Progent can help your IT team to plan and manage hybrid ecosystems that can include Windows and Linux systems and applications in either cloud-centric solutions or in hybrid architectures that utilize local resources along with one or more public cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering high-level consulting services online, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's managed services for software and firmware patch management offer organizations of any size a versatile and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, such as printers and scanners, network appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like sensors and robotics.
Progent's Microsoft-certified consultants offer online or onsite support to help businesses of any size to plan, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
NetApp MetroCluster is a high-availability and disaster recovery platform that uses failover storage clustering with replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent's roster of seasoned network consultants can help your business to design, configure, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and verifying your disaster recovery solution to show adherence with industry standards and regulatory mandates.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to contain the progress of an active ransomware breach. Call 800-462-8800
Progent can assist small and mid-size organizations to install endpoint security protection solutions and deliver cleanup services required for telecommuters.
Progent's Windows consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Remote and onsite evaluation and migration services for Microsoft Windows 10 available from Progent's experts include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management, teleworker access, data and identity security, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, group and personal training for IT support personnel and users, and post-migration consulting support.
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E WAP consultants offer economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Duo services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
Progent can assist businesses of all sizes to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT management and lower hardware expense. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of different cloud computing architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small companies make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery services with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android handhelds.
Progent offers support services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, deploy, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Progent can help your company to plan and execute a smooth transition from a UNIX-powered IT environment to a network powered by Windows and capable of running Microsoft's powerful office productivity suites, commercial applications, and developer platforms. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your data and reduce business disruption by developing an efficient migration strategy that preserves your current investments in UNIX application and technology. UNIX-to-Windows transition support expertise offered by Progent include evaluation of current environment, transition strategy and validation, MS Exchange migration support, information and application software migration, and processor and storage system transition and consolidation.
Progent's Microsoft-certified engineers offer in-depth support in deploying, using and troubleshooting all versions of Microsoft Project Server and can provide a wide variety of cost-effective remote consulting services following industry best practices to help organizations of all sizes to receive all the advantages of this leading platform. Support services offered by Progent include solution design, installation and upgrades, strategies for secure collaboration among local and offsite users, network optimization, and specialized online training.
Progent's Microsoft-certified Windows Server 2000 experts can provide network help and information technology consulting services for the entire line of Microsoft .NET Servers, Windows Server 2000, and Windows 2003 Server. Progent's Windows Server 2000 configuration, update, and troubleshooting services include system design, installation, documentation, local and remote technical support, Help Desk outsourcing, expert security analysis, turn-key outsourcing, and economical co-sourcing.
Progent can provide a variety of low-cost online and onsite consulting services to assist you to deploy, administer, and debug desktops and handhelds based on Windows, Apple macOS/OS X, iOS, Android, or Linux.
If you are a network engineer with technical support expertise, joining Progent and working for Progent's clients will expand your skills via interaction with Progent's staff of motivated, high-output consulting experts. Progent's commitment to providing network consulting and computer support to small and midsize companies will give you the chance to work closely with business leaders and contribute significantly to the success of exciting companies. Also, Our virtual office environment offers state-of-the-art technology for off-site service and wireless connectivity to help you to come up with speedy fixes when you troubleshoot mission-critical problems.
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to move from an earlier version of SCVMM or from another virtualization management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment so you get the highest possible return on investment.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides affordable Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.
Progent's seasoned ransomware recovery consultants can help your business to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Office for Mac allows Apple Macintosh users to receive the benefits of the world's most popular business applications. Progent's Apple-certified Mac consultants can help you set up Mac Office on a multi-vendor environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and system resources with colleagues who use Microsoft Windows. Progent's consultants have experience with both Mac and Windows technology and can support networks that combine Mac with Microsoft Windows computers with complete resource sharing, or networks which intentionally limit sharing between Apple Mac and Windows systems.
Progent offers cost-effective remote assistance to help you to design, deploy, and fix any aspect of your iPhone and Windows integration solution and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a resilient, secure and scalable infrastructure that is best suited to your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented environment that optimizes the strategic value of your information network.
Progent's Support Program for IT Service Firms lets you use Progent's consulting experts while retaining your own brand as a transparent arm of your network consulting staff.
Progent's certified experts provide small and mid-size companies enterprise-grade consulting services for SMS Server 2003 and Configuration Manager, Microsoft's standard tools for update and deployment management. Configuration Manager 2007 is Microsoft's new title for the update management solution formerly called SMS Server. Configuration Manager offers a range of enhancements to SMS Server 2003 including full automation, built-in Windows Vista Microsoft Windows Server 2008 support, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for streamlined OS and application deployment, security patch administration, software metering, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager 2007.
Progent can assist your business to understand the wealth of subscription plans offered with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-platform networks that include Windows, macOS or OS X, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud-based resources.
Progent's private cloud hosting service enables small and midsize businesses to run key applications like Microsoft SQL and Exchange Server from a secure Tier III data center facility on fault-tolerant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. You can take advantage of Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of computer hardware and facilities while achieving world-class levels of system availability and security.
Email Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your organization is too small to qualify for a regular Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard anti-spam and antivirus aggregation offering. Progent's certified e-mail protection consultants can help you devise an email protection strategy that features anti-spam and antivirus technologies and processes.
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with similar features but which uses your existing storage hardware. Barracuda Backup safeguards critical company data produced locally, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a broad range of consulting support services to assist your business to plan, configure, operate and repair a BDR system built on Barracuda technology.
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can assist your company to move from an older edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize maximum business value.
Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle application programmer. Progent can provide comprehensive DBA services for all versions of Oracle including 10g and 11g and can also help plan, create, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also offers support for Data Guard replication tools and ASM file/volume manager.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles (300km) apart. Progent's roster of seasoned network consultants can assist you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster solution by delivering guidance with procedures like assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your disaster recovery system to verify adherence with industry standards and regulatory mandates.
Progent's management team consists of industry veterans with years of experience delivering computer consulting services, troubleshooting, and strategic IT planning to organizations ranging from small offices to Fortune 500 companies. Great service requires great people, and Progent is proud to have assembled a management team able to provide customers with the best service value in the industry.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless access points, optimizing wireless performance by reducing the effect of RF congestion, improving Wi-Fi availability with rapid failover, and strengthening security by detecting threats and analyzing traffic content based on user type and locale. Progent can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller technology.
Progent's Microsoft-certified experts can provide a variety of IT outsourcing and co-sourcing services to help companies of all sizes to deploy, manage, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can assist to create testing labs to assess Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on proven methodologies.
Microsoft Communications Server provides Instant Messaging and presence as part of a scalable, world-class solution offering advanced protection, seamless compatibility with additional Microsoft products, an extendable, industry-standard development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Communications Server offers lower costs and elevated operational efficiencies, enhanced individual output, and stronger IP security. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support and mediation help for your Office Communications Server environment and can help you to evaluate the costs and benefits of upgrading to Skype for Business. Progent can also help you to design and implement an efficient migration that will add significant strategic value to your IT system
Progent's Microsoft-certified engineers can provide affordable remote and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new email system, train your IT team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and provide continuing management services and technical help. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.
Progent's consultants can provide Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier editions of Apple Mac OS X and Progent can provide expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For computer networks based solely on macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, safe, efficient and aligned with your organization's business goals.
Progent's Microsoft Certified professionals offer world-class consulting for corporate-wide deployments of Microsoft Exchange. Progent's consultants can show you how to prepare for multi-location Exchange rollouts or updates and can provide local technicians to assist enterprises with deployments of Exchange Server in the or any region covered by Progent's engineers.