Additional Topics of Interest

24-Hour Technology Consulting Windows Server 2008 DirectAccess
Windows Server 2008 Active Directory Computer Consulting

Windows Server 2008 R2 offers outstanding levels of speed, security, availability, expandability, and versatility that accelerate output of local, remote, and mobile workers. Progent's Microsoft-certified experts can deliver affordable online engineering, troubleshooting, and education services to help your company to design, execute, and manage Windows Server 2008 R2 in order to add significant business value to your network.

Technical Consultant Intune SCCM Integration
Intune Endpoint Protection Technical Consultant

Progent's Microsoft-certified Intune consultants can assist you to assess the business value of utilizing Microsoft Intune for managing your mobile devices including notebooks, smartphones, and tablets powered by Windows, iOS, and Android. Progent can assist your company to configure security and compliance policies, plan and deploy test systems to confirm the appropriateness of Intune for your environment, install Intune across your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Intune deployment.

ProSight Ransomware Protection Consult
Consulting ProSight Ransomware Protection

Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning technology to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and provides a unified platform to address the entire malware attack progression including blocking, detection, mitigation, remediation, and post-attack forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against new threats.

SQL Server 2019 Backup Technical Consultant
24x7x365 SQL Server 2019 and Excel Online Troubleshooting

Progent's Microsoft-certified SQL Server 2019 experts can assist your organization to assess the business case for migrating to SQL Server 2019 and can provide rapid online or on-premises access to experts in solution design and integration, software programming, SQL Server management, and cybersecurity.

Online Consulting Windows 2000
24-7 Windows Server 2000 Migration Consultant

Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify system management, offer tech support and repair, and strengthen security. Progent can also help you create, justify, and implement a strategy to upgrade from Windows Server 2K to Microsoft Windows Server 2003. Progent is expert in setting up test installations to eliminate the obstacles associated with migrating to Windows Server 2003 by identifying potential hardware and application compatibility issues.

Aironet 802.11ac AP Upgrade Remote Consulting
Aironet Consulting

Progent's Cisco CCIE-certified wireless network experts offer remote or onsite integration and troubleshooting support to help your organization to plan, implement, upgrade, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless access points to work with your unique workplace layout, building structure, and anticipated workloads.

Helpdesk Management Services Online Troubleshooting
Call Center Management Services Setup and Support

Progent's Network Helpdesk Outsourcing Services for desktop technical support are intended specifically for small businesses who require immediate availability of a Help Desk Service Center with expert phone support and full escalation capability but who must work within a restricted network support budget. Key components of Progent's Help Desk Outsourcing Services include: Help Desk Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Services, By-the-Minute Billing, and Helpdesk Software Selection and Deployment.

Mac Technical Support Specialist
macOS Troubleshooting Consultants

Progent offers nationwide online phone support and troubleshooting services for businesses that operate Apple Mac OS X networks or whose IT systems feature a mix of Apple macOS and OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a range of IT services such as desktop assistance, migration to the latest edition of OS X from earlier versions of Mac, plus help with Mac applications. Progent can also assist your business with iPhone and iPad support, or moving to iCloud. Online IT help offers maximum return for your IT budget by protecting client efficiency and shortening the hours billed for computer analysis and repair. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and expense by going to your location. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist with the most difficult network problems.

Remote Consulting Network Support Help Desk Services
Help Desk Outsourcing Services Technical Support

Progent offers three essential kinds of Contact Center support including Microsoft Helpdesk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients convenient access to a reliable technical group with extensive experience providing phone support and remote access troubleshooting for networks based on Microsoft technology. Progent's focus is on earning the support Helpdesk a respected reputation as a solid contributor to company productivity. Progent's target is to fix and not merely report problems.

24x7 IT Services Microsoft SBS 2003
24 Hour Small Business Server 2008 Remote Troubleshooting

Microsoft Small Business Server is a low-cost collection of server products that offers the basis for a powerful but manageable IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server 2011 calls for a computer consultant with hands-on background designing and building cohesive, end-to-end business technology solutions. Progent's SBS Server consultants have an average of over a decade of background supporting computer networks based on Microsoft platforms. This experience assures you results in deploying, administering, and troubleshooting IT environments that incorporate the SBS Server package of servers and applications.

SQL Server Cluster Troubleshooting
Fault-tolerant Clustered Servers Remote Consulting

Progent offers Microsoft Windows Cluster Server support to help your business deploy high availability server clusters designed to provide 100% operation. Windows cluster servers for fault-tolerant systems include Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By showing you how too create non-stop clustered server environments powered by Microsoft Windows Server 2003 Cluster, Progent’s Premier Windows engineers ensure that your fault-tolerant server clusters are configured to optimize the strategic value of your information network.

Upgrading Small Office
Outsourced IT Support Small Office

Progent provides the help of Microsoft and Cisco-Certified network consulting experts to show clients economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from small offices to large enterprises, Progent's network consultants can help you enhance your network's e-mail infrastructure, security, reliability, throughput, and IT management.