Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the top shared professional services automation platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.
Progent's disaster recovery support and business continuity consultants can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you create a complete disaster recovery strategy that incorporates periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant network architecture that takes into account reliability issues covering a broad array of infrastructure technologies and processes.
Progent can assist you with any phase of Microsoft Azure migration including needs analysis, prerequisites assessment, solution architecture, pre-production testing, implementation, centralized management, performance tuning, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can help your IT staff to configure and debug firewall appliances and VPN connections so that your clients can safely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft platforms to work in Azure including Microsoft Windows Server, Exchange, SQL and SharePoint. Progent can also help your organization to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure resources.
Progent's Cisco-certified wireless networking consultants can provide online and onsite consulting and support services to help your organization to plan, install, manage, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent can also assist you to plan and implement hybrid networks that combine on-premises and cloud-hosted services and that provide seamless connectivity, advanced protection, unified management, and dependable operation for all your mobile and desktop endpoints.
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-based or hybrid model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Years of experience providing Microsoft expertise and Cisco technology consulting has allowed Progent to build a unique ability for supporting branch offices that require network help with the responsiveness associated with with small organizations but which includes professional communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a remote office situated anywhere in or any region covered by Progent's engineers, Progent can offer a broad array of onsite and remote IT support services and network architecture expertise.
Microsoft Dynamics GP 2015 R2 features a new architecture that improves cloud readiness, works with popular handheld devices, allows single login with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's team of Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges associated with upgrading to Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the return on your investment in this powerful product.
Remote server management cards offer network administrators full control of a server without the requirement for a personal visit. Using these management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to design, deploy, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote server management cards to deliver low-cost off-site technical support. Progent has experience with a number of remote management cards including Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
SQL Server 2014 includes significant enhancements in critical areas including performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises consulting services such as system design, configuration, administration, remediation, and application development expertise to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.
Progent's short-term IT staffing services enable businesses to respond to sudden increases in demand for IT support personnel without incurring the expense and delays associated with identifying and recruiting experienced technical workers and without increasing your permanent head count.
Progent can assist companies of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce hardware investments. Azure offers a wealth of public cloud services and Progent can assist you to evaluate the advantages and restrictions of various cloud computing models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android handhelds.
Progent's Microsoft-certified engineers can deliver affordable online and on-premises help to carry out your upgrade to Exchange 2010, produce thorough documentation of your new email environment, educate your network support staff and users to get them ramped up quickly on Exchange Server 2010, and provide ongoing administrative services and technical support. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's IT outsourcing services for small companies feature planning Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site repair, resolving chronic IT problems, and creating a comprehensive security plan. Progent can help you enhance system reliability and performance with non-stop technologies, resilient network topology, and proactive network monitoring. Progent also offers special project assistance for major migrations and can help with requirements assessment, product inventory, BOM development, vendor selection, procurement logistics, and full documentation. Progent's IT outsourcing service also includes education for office productivity programs such as Microsoft Office XP.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and financial system applications to meet your particular company requirements. Progent's Microsoft support experts provide expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for secure, corporate-wide information sharing plus interfacing with Customer Relationship Management products.
Dynamics GP accounting offers analysis and reporting features that allow you to monitor all operations, revenues and expenses, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting consulting expertise can enable you to create reports that allow you to analyze your business more completely, turning raw data into valuable business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other development environments in order to deliver custom business software development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent is one of the most experienced network support companies for designing email solutions powered by Exchange 2000 Server. Progent specializes in helping small companies receive the full benefits of Exchange Server 2000 for typical situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 support.
In conducting IT tasks for corporate customers, Progent uses a phased approach driven by defined milestones in order to achieve budgetary, timing and engineering goals while reducing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, pilots, design adjustments, and professional implementation. All phases are documented to make available a detailed summary of IT services delivered and to assist in downstream system maintenance.
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic case for utilizing Microsoft Intune for administering your mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to define security policies, set up pilot systems to confirm the benefits of Microsoft Intune for your environment, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune solution.
Progent's Microsoft-certified consultants can assist your organization to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to SCCM 2012 from a legacy change management solution or assist you to modify your current SCCM 2012 ecosystem to support your evolving business requirements. Also, Progent can help you to build an infrastructure that fully supports SCCM 2012 by delivering advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Progent can help you to evaluate the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based resources.
Progent's certified professionals can help you to calculate the benefits of Windows Server 2008 for your business, develop test programs and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, train your IT personnel how to use enhanced management tools, and deliver ongoing consulting and troubleshooting via low-cost options including Helpdesk support and online technical support.
CRISC Certified Risk and Information Systems Control Engineers CRISC Protect
Progent's temporary IT staffing services enable you to respond to sudden increases in demand for IT support personnel without dealing with the costs and hassle associated with vetting and hiring experienced technical workers and without adding to your full-time head count.
Progent provides nationwide remote phone support and consulting services for businesses that operate networks based on variants of the Linux OS or whose information systems feature a mix of Linux platforms/Linux and Microsoft Windows products. Online technical support provides maximum leverage for your information technology dollar by extending client productivity and limiting the time charged for computer repair services. Advanced online access utilities and experienced technicians and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated by telephone or via a combination of phone support and remote network analysis. Progent can offer the services of Cisco CCIE network engineers and CISM premier security professionals to assist with the most challenging system issues.
Progent's Microsoft-certified consultants can deliver low-cost online and onsite support to carry out your migration to Exchange 2010, produce comprehensive documentation of your new messaging system, educate your network support staff and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer continuing administrative services and technical help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's remote connectivity and smartphone synchronization specialists can assist you to plan and deploy connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling you to improve the productivity of your off-site workforce.
Cisco's Meraki line of access and aggregation switches are designed for environments ranging from small branches to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting expertise to help your company to plan and deploy an efficient network solution based on Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security and compliance, develop and validate a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to build a cohesive networking infrastructure.
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to concentrate on your field of strategic know-how without the continual distraction of managing your business network. By using automated network monitoring and by providing remote and on-site assistance when your business needs it, Progent offers an affordable solution for supporting an IT system that features high availability, security, and efficiency. Progent's Linux developer support offerings feature comprehensive it outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, proactive network monitoring, and Contact Center services.
Global Information Assurance Certification was founded in 1999 to validate the skill of network security professionals. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer help with any of the security capabilities covered under GIAC certification including auditing network security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent can provide the support of a veteran specialist with extensive experience installing, managing, and enhancing immersive telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT management team, your Internet Service Provider, and your video conferencing technology supplier to assist your organization maximize the strategic value of your video conferencing ecosystem.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or onsite consulting services to assist you to design, install, optimize and debug a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup software.
Dynamics GP/Great Plains allows you to expand and manage your company more efficiently by offering easy access to decision-driving data and a rapid ROI. Dynamics GP confers important productivity benefits including its ability to expand the presence of your organization, manage your accounting, automate financial operations, standardize procedures across your business, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a robust, safe server and communications infrastructure to support Great Plains, and can provide expert Microsoft Dynamics GP/Great Plains consultants to help you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.
Progent's Power BI consultants can help you to design, install, manage, update or debug your Power BI solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and manage an onsite, cloud, or hybrid architecture for Power BI.
If you have a company IT system with 10 to 50 network users, Progent's network outsourcing services save your organization from dependence on an individual independent service provider while giving you cost-effective and reliable access to high-quality network support. By providing IT consulting help when you require it, offering specialized expertise for key applications, offering unique support such as 24x7 network monitoring, and billing only for services you use, Progent offers you an affordable solution for maximizing the profitability of your small office network. Progent is the smart way for small organizations to build and maintain a reliable and safe information network and to benefit from quick access to the experienced help ordinarily available only to businesses who are able to afford a sizeable internal IT organization.
Progent's Citrix consultants can assist your business to plan, install, manage, and support a virtual Windows application delivery system built on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can help you to administer and support a remote datacenter that offers high availability, advanced security, and fast disaster recovery.
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Email Guard by Postini offers continually upgraded spam and virus filtering, data filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and support specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Management services through Progent's E-Mail Guard anti-spam and virus defense aggregation offering. Progent's certified email security consultants can show you how to create an email safety plan that incorporates antispam and virus protection products and policies.
Progent offers enterprise customers the help of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete portfolio of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, non-disruptive updates, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably following leading practices.
Progent's Microsoft Premier professionals offer world-class support for major implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange Server 2007 rollouts or updates and can supply onsite technicians to help large companies with installations of Microsoft Exchange in the or any region covered by Progent's engineers.
Progent's Microsoft-certified SQL Server 2019 consultants can assist you to evaluate the advantages for upgrading to SQL Server 2019 and can deliver fast online or onsite access to experts in system design and integration, application development, SQL Server management, and cybersecurity.
Progent's wireless professionals can help small businesses plan, select, test, deploy and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while offering a degree of protection that matches or exceeds wired connections. Progent provides expertise in wireless LAN/WAN technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity solutions that align best your company requirements.
Progent's fault tolerant network experts provide non-stop computing consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, non-stop data center consulting, and other non-stop operations support to help your company integrate a 24x7 environment for line-of-business applications. Progent possesses the background to develop economical, high-availability systems by deploying the expanding library of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-location network with a completely redundant Internet interface and intelligent network load balancing.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Progent can supply small businesses with an information management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate appropriate IT products to improve business operations so they match more closely with your business goals. Your business can create and install a well conceived IT plan without incurring the expense of a full-time Chief Information Officer.
Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact vital facets of IT like manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the potential business benefits of migrating to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent offers the background to complete your move quickly and economically. Progent's Microsoft Exchange 2007 support, repair, and consulting offerings include expertise with the integration of third-party enhancements of Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Progent's wireless site survey services make it easy to plan, deploy and debug a Wi-Fi LAN optimized for your environment, offering you a wireless solution that has the coverage, performance, capacity, QoS, data protection, and roaming ability your company needs. Wi-Fi site survey services from Progent include online predictive modeling for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and debugging a functioning Wi-Fi LAN.
Progent's certified security staff can show you how to safeguard your Mac network through expert services such as performing security tests, clean up after virus and worm attacks, setting up firewalls, implementing secure off-site and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the specific goals of your business network.
Technology Consulting Services Exchange 2000 Server
Microsoft Exchange and Apple Mac workstations can work together efficiently. Progent's Apple and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with teammates who use Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and transmit messages, examine the GAL, import addresses, sync up appointments, and alert fellow workers to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly set up and that WebDAV and Outlook Web Access are working. Progent also can provide specialized onsite Entourage education.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor line or help you migrate to more recent firewall technology. Progent can also help you create and implement a comprehensive security strategy that can include firewall/VPN devices and utilities, managed security and virus defense services, server and application monitoring software, and formal policies and processes. Progent has the skill to be your single source for continuing network help, maintenance, training, and security consulting.
Expert Microsoft Certified Exchange 2000 Server Network Consultants
ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management technology to keep your network running at peak levels by tracking the state of critical devices that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they have a chance to impact productivity.
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce hardware investments. Azure includes a wealth of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud computing architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and local apps and resources and ensure that you sidestep the typical mistakes small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and to manage Apple iOS devices and Google Android handhelds.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in a variety of product bundles targeted at markets ranging from individuals and households to global enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android platforms. Progent can help your business to evaluate the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud-based resources.
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on offering hard-to-find services where Progent faces little competition. Small companies who work with familiar independent consultants or who employ in-house support personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their IT environments more reliable, protected, and efficient.
Progent's Cisco CCIE-certified IP phone and video IP phone experts can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps like Cisco Unified Communications Manager IM and Presence Jabber, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing UCS server failover and Cisco SRST solutions for survivability.
Progent can provide the support of an accredited consultant with expertise integrating products from the major video conferencing/telepresence vendors including Cisco, Polycom, and LifeSize and can assist your company to plan, configure, upgrade, or troubleshoot a telepresence environment that preserves your current investment and optimizes the strategic value of your IT system. Progent can also provide the expertise of infrastructure consultants who can assist businesses of all sizes to build and troubleshoot a communications network that provides the speed, dependability, security, and expandability you need to accommodate your video conferencing/telepresence solution.
Progent's certified failover clustering experts can help businesses to assess the advantages of deploying Windows Server 2012 failover clustering technology to build an advanced high-availability/disaster recovery solution, help your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters composed of physical servers or virtual machines, and show you how to streamline the management of failover clusters.
For mid-size businesses looking for IT support, Progent can deliver an array of options such as local help, on-line support, off-site Call Center, 24x7 support with automatic network monitoring, temporary staff augmentation, site relocation services, software programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent offers professional on-premises help for solving technical problems quickly and affordably.
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and deploy an enterprise risk management strategy following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and IT budget.
Progent's support experts in Apple OS X and Microsoft Windows technology can show you how to integrate Mac and Windows systems into seamless networks with full sharing and collaboration functionality. Allowing efficient co-existence among a mix of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and experience with Apple Macintosh and Windows products. Progent's experience in Windows and Macintosh service makes it possible to provide expert support to companies that rely on these platforms to keep their competitive advantage. Progent can also help your business to interface Apple's iPhones and iPads with your Windows network.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing corporate security designs for information systems with multiple sites, remote users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business plan and deploy a configuration of ISA Server 2004 that supports your information security requirements without restricting your network.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based control and comprehensive security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a further level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Cisco's Catalyst family of Wi-Fi controllers simplify the administration of wireless LANs by unifying the provisioning and management of Wi-Fi access points, tuning Wi-Fi throughput by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with rapid failover, and hardening data security by identifying cyber threats and analyzing traffic content according to user class and location. Progent can help your business to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Progent's consultants can help you with any aspect of Microsoft Azure migration such as requirements analysis, readiness evaluation, solution design, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to configure and debug firewalls and VPN tunnels so that your users can safely access to Azure services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to work in Azure including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud environment that transparently combines physical datacenters with Azure services.