Progent can provide affordable online access to an Oracle-certified MySQL administrator or application developer and can assist organizations of any size to configure and manage MySQL in a dependable IT infrastructure that offers high levels of speed, expandability, and protection. Progent also has experience assisting businesses port databases from Oracle to MySQL.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup protects critical business data generated locally, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to assist your business to plan, configure, manage and repair a backup and disaster recovery system based on Barracuda technology.
Progent can assist you to understand the wealth of subscription options offered with Office 365 and integrate your information network with Office 365 so you realize maximum business value. Progent offers expertise with multi-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also help you to build and manage hybrid solutions that seamlessly combine on-premises and cloud-based resources.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can help you to design a XenDesktop solution that improves the strategic impact of your information system; configure XenDesktop technology with your physical and virtual servers, user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and provide advanced remote technical support. Progent can also instruct your network managers to adhere to best practices to maintain your XenDesktop solution efficiently.
Progent's Cisco-certified wireless networking consultants can provide online and on-premises consulting and support services to help your organization to plan, install, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also help you to plan and implement hybrid networks that combine on-premises and cloud-based services and that deliver seamless connectivity, enhanced security and compliance, unified management, and consistent operation for all your wired and wireless devices.
Progent offers the support of a veteran specialist with extensive experience configuring, managing, and enhancing immersive telepresence systems from leading suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support group, your ISP, and your telepresence platform supplier to help your organization maximize the strategic value of your telepresence solution.
Network monitoring commonly entails observing a networkís resource usage in order to uncover data traffic bottlenecks or troubleshoot hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring utilities that run under Linux and can be deployed to observe mixed-platform networks where UNIX and Windows coexist. Progent's network integration consultants can help you take advantage of both these tools to tune and troubleshoot your network. Progent's Linux support services offer small companies and developers help with managing and supporting UNIX and Linux networks that work with Windows-based products.
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting firm with hands-on expertise and broad familiarity with designing and integrating cohesive, end-to-end network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business objectives. Progentís IT services can help you with planning, deploying, administering, and troubleshooting Windows Server systems that increase the business value of your IT network. Progentís consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Microsoft-certified consultants offer online or onsite support to help organizations of all sizes to plan, implement, administer, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager. Progent's consultants can help you to migrate from earlier releases of SCDPM or from another backup system, and Progent can optimize your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist you to design SCDPM 2012 into a comprehensive disaster recovery strategy.
MS Office Communications Server provides Instant Messaging and Real Presence in a scalable, world-class solution featuring enhanced protection, transparent compatibility with other Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. The product offers cost savings and improved business efficiencies, increased worker output, and stronger IP security. Microsoft Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications consultants can provide online and on-premises support and troubleshooting services for your Office Communications Server environment and can assist your organization to assess the advantages of migrating to Skype for Business. Progent can also help you to design and carry out a smooth migration that will add significant strategic value to your IT system
Progent's ProSight portfolio of managed IT services are geared to provide organizations who maintain minimal internal IT support teams with affordable access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed IT services include fixed IT management costs, automation of routine administrative processes, ongoing adoption of new technology, graceful migration from older systems to modern solutions, improved fit between computer technology with business objectives, access to veteran IT experts, and freeing up management to focus on business issues rather than ever-changing computer technology.
Progent's Cisco CCIE wireless network consultants can provide online or onsite integration and troubleshooting support to assist you to design, configure, update, optimize, manage and troubleshoot Aironet wireless AP deployments of any scale or topology. Progent's Cisco wireless controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity solution that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and configuration of Aironet wireless APs to accommodate your unique office design, building structure, and expected workloads.
Windows Enterprise Directory demands extensive field experience to configure efficiently across a large corporation. Progentís Microsoft Premier consultants are experts in planning, deploying, and troubleshooting sophisticated Microsoft Enterprise AD installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, dealing with legacy legacy software configuration objects in online AD systems, and repair of unsuccessful configurations of Active Directory and Active Directory-integrated programs.
The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can provide economical remote access to consultants skilled in a broad array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops plus laptops and handhelds. Progent offers help for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist your company to implement, enhance, or troubleshoot data backup solutions for a range of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid.
Windows 8.1 is designed to power computers from smartphones and tablets to engineering workstations. A wealth of innovative features, such as touch screen support and iconic live tiles user interface, offer a wide range of benefits for companies who understand how to put them to work. Progent's Windows consultants can assist get your organization up to speed with Windows 8.1 and show you how to gain maximum business value from the operating system's many technical enhancements.
Progent's Microsoft-certified SharePoint consultants offer economical online and onsite expertise, application development, and debugging support for businesses of all sizes who want to upgrade to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent's UNIX platform support services provide small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and upgrade services for Windows 10 offered by Progent's experts include Return on Investment estimates, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, telecommuter connectivity, security and compliance, automated provisioning and management, network infrastructure design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and users, and ongoing consulting support.
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to build a centrally managed and protected communications ecosystem that supports a BYOD computing style with IM, presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a broad range of desktop and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and system architects can help your company to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync 2013 in a way that expedites your return on investment, and provide custom webinar and on-premises training to your management staff and end users. Progent offers expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Microsoft Office and Office 365 applications such as Outlook and PowerPoint.
Dynamics GP can help you expand and manage your business better by delivering deep access to strategic information and a rapid return on investment. Dynamics GP offers major productivity benefits including its ability to extend the presence of your organization, manage your financials, computerize financial operations, unify processes across your business, improve inventory control, increase order accuracy, grow sales and minimize lead-time, and increase free cash flow. Progent can show you how to configure and manage a reliable, secure server and network foundation to support Great Plains, and can offer experienced Dynamics GP consultants to help you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and support services to assist you to design, install, administer, optimize, and repair Wi-Fi networks that utilize Cisco's Meraki APs. Progent's consultants can also help you to plan and deploy hybrid environments that integrate local and cloud-based resources and that provide easy access, advanced protection, unified management, and consistent performance for all your mobile and desktop devices.
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer scant documentation or details of services performed, each service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by every staff member to each client. The practice of detailing and organizing support activity allows more effective support and eliminates a variety of typical problems such as when a service customer is effectively held captive to a consultant who wonít release vital service information.
Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are offered in a variety of product bundles targeted at markets ranging from students and home offices to global enterprises. Progent can provide quick and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and integrate your network with Office 365 so you realize top business value. Progent supports cross-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help your business to create and maintain hybrid solutions that seamlessly integrate local and cloud-based resources.
The Progent Test and Training Lab located at the QTS Internet Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or verifying disaster recovery strategies, resolving compatibility issues, and establishing training environments for the latest products and technologies. For Progent clients without adequate in-house resources to configure effective test environments, the lab reduces capital costs and engineering risk and helps keep critical IT initiatives on schedule.
Progent's Cisco CCIE-certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Progentís Wireless Consulting Services provide a fast, affordable option for businesses of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and deploy appliances such as Cisco's Aironet and Meraki access points and wireless network controllers. For mobile messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Exchange Server 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful new features plus a redesigned structure. These improvements affect key areas such as ease of administration, high availability (HA), security, operational costs, teamwork, extensibility, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can assist your organization to understand the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified consultants can assist organizations of any size to follow best practices to set up SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; design, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to upgrade from a legacy version of System Center Virtual Machine Manager or from another management system, and Progent can assist you to optimize and troubleshoot your existing SCVMM ecosystem so you realize the highest possible return on investment.
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco appliances for streamlined management.
Progent offers two ultra-affordable service bundles intended to enable small companies to get an impartial security assessment from a premier security engineer. With Progent's External Security Inventory Scan, a security expert runs a comprehensive test of your IT infrastructure from beyond your firewall to determine potential risks in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a system scan from an authorized computer inside your firewall to determine your exposure to internal threats. Both security inventory packages are set up and executed from a secured remote location.
Progentís fault tolerant network experts provide non-stop computing consulting, disaster recovery planning, network load balancing, 24x7 interoffice connectivity, non-stop Internet connection design, high-availability data center consulting, and other high-availability operations support to help your organization configure a 24x7 network for line-of-business applications. Progent possesses the background to design affordable, fault-tolerant systems by deploying the evolving library of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco certified engineers can show you how to you design a fault tolerant mutli-location network with a completely mirrored Internet interface and efficient network load balancing.
Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can create cost-effective cybersecurity systems that protect a small office from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients accessing network resources spread across multiple physical datacenters and public and private clouds.
Progent offers the services of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management strategy based on leading practices promoted by CRISC and geared to match your organization's risk tolerance, business objectives, and IT budget.
Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2003 upgrade plan that minimizes network downtime, reduces long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site migrations, Progent offers the experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 help, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are in keeping with your business goals.
Progent offers remote and onsite consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from troubleshooting or enhancing reports to planning and implementing an advanced BI solution. Progent's BI experts can assist you to maintain your current BI system, help you to upgrade reports from a legacy reporting product to a modern solution, and provide as-needed online training to meet your individual requirements. Progentís business reporting and analytics consultants can provide experience in the leading BI reporting tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.
Exchange Server 2000 Upgrade Technical Support Services
Microsoft supports transparent hybrid networks that combine Office 365 Exchange Online and local Exchange systems. This permits you to have certain mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Office 365 network. Progent's Exchange consultants can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 initiative is successfully completed on time and on budget.
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, enhance and debug their connectivity appliances such as switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and sends notices when problems are discovered. By automating complex network management processes, WAN Watch can knock hours off common chores such as network mapping, reconfiguring your network, finding appliances that require important updates, or identifying the cause of performance bottlenecks.
Microsoft Exchange 2000 Upgrade Information Technology Consulting
Progent can help you to evaluate the wealth of subscription plans offered with Office 365 and configure your information network with Office 365 so you realize maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS, and Linux technology. Progent can also help you to create and manage hybrid solutions that transparently integrate local and cloud-based resources.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on time and on budget.
Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional PSTN calling. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Office 365 and simplify management via integration with Active Directory. Lync can also reduce expenses by doing away with VoIP hardware and subscription services, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications experts can provide online and onsite support to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product. Progent can also assist you to design and carry out a smooth Skype for Business upgrade.
Progentís IT outsourcing support offerings for small businesses feature planning Server 2003, Microsoft .NET Server, and Microsoft BackOffice systems, coordinating upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, resolving chronic IT problems, and creating a company-wide security plan. Progent can show you how to maximize system availability and throughput via zero-downtime configuration, resilient network architecture, and proactive server monitoring. Progent also provides special project help for major migrations and can help with requirements definition, product identification, BOM development, sourcing qualification, purchasing coordination, and professional documentation. Progentís computer outsourcing service also includes education for office productivity software such as Microsoft Office XP.
Before Progentís MOM-based solution, system problems were approached reactively, once workers complained about them. With the help of proactive, automated alerts and trend analyses created by Microsoft Operations Manager, Progent is now able to anticipate server issues before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before customers suspect that the problems are there. Progent has expertise with MOM 2005 and MOM 2000 to offer small business networks enterprise-class availability, security and productivity.
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements affect key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.