Progent offers a selection of network support bundles for small organizations. These IT outsourcing and network monitoring services are built around the proactive problem solving capabilities of Microsoft System Center Operations Manager, a state-of-the-art network and system management product that monitors the availability, throughput, and safety of your network and isolates incipient problems before they can bring down your network. With Progent's affordably priced network service packages, small organizations can choose a basic co-sourcing package built around Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package.
Microsoft Dynamics GP 2015 R2 introduces a revamped architecture that enhances cloud integration, supports the most popular smart phones and tablets, allows one-time sign-on with Microsoft Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also simplifies management reporting, incorporates nine new Workflows, expands the Web Client, and delivers more than 100 improvements to various applications. Progent's Microsoft-certified consultants have the depth and breadth of knowledge and hands-on experience to resolve the many IT and business challenges involved with deploying and managing Microsoft Dynamics GP 2015 R2 and can help your organization to carry out an efficient migration that will optimize the business value of your investment in this powerful platform.
Progentís high availability system experts offer non-stop computing consulting, disaster recovery services, system load balancing, non-stop interoffice connectivity, fault-tolerant Internet connection design, high-availability data center support, and other fault-tolerant networking support to help your company integrate a non-stop environment for mission-critical applications. Progent possesses the knowledge and experience to design affordable, non-stop networks by utilizing the expanding suite of Microsoft Windows Cluster servers such as Windows Cluster Server 2003, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. Progentís Microsoft and Cisco authorized engineers can show you how to you build a fault tolerant mutli-location network with a fully redundant Internet interface and efficient network load balancing.
Progent's productive atmosphere will allow you to become a more capable consultant by enhancing your technical skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting experts for you to operate with, offering an advanced system architecture, using specialized application tools to enable the highest level of service, and by streamlining our operational structures for finding and retaining customers.
Progent believes that a carefully architected and executed information system is a crucial piece for accelerating a company's growth, and we apply this belief in our corporate system environment. Progent has built a non-stop virtual office network that enables Progent's in-house consultants and certified contractors to offer rapid and efficient support, collaborate closely on challenging jobs, and gain from career and personal growth by being part of a dynamic company ethos of self motivation and independence.
Progent can assist you to understand the wealth of subscription options available with Office 365 and configure your network with Office 365 so you derive top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and maintain hybrid networks that transparently combine local and cloud products and services.
Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and troubleshooting Microsoft SCOM solutions and can provide companies of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs based on leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix critical problems detected by SCOM 2012.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) telephony. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and simplify administration through integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide online and on-premises support to help your company to manage and troubleshoot your existing Lync 2010 deployment or assess the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and carry out a smooth Skype for Business migration.
Progent's Microsoft-certified consultants can help you evaluate the economic case for deploying Microsoft SharePoint 2007, advise you on the most sensible version of Microsoft SharePoint Server for your application, provide configuration and integration expertise, assist you to install MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint Portal Server 2007, develop a company-wide security plan that encompasses portal technology, and deliver maintenance and Help Desk services.
Progent can provide affordable remote support to help businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3 for expandable cloud storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN access and can help you deploy cloud-based or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent offers as-needed expertise to help you to resolve complex technical issues or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.
Cisco's security and remote connectivity technology for small to medium sized companies offer a full range of easy-to-administer security products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that fit most closely with your business goals.
Progent's Office Word and Office 365 Word consultants can provide a broad range of affordable online consulting services to help your organization to manage your current Microsoft Word environment or assist you to move to a current release of Microsoft Office Word. Support offered by Progent's Word experts include VBA software development, identifying and fixing compatibility issues between various versions of Office Word, interfacing Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone and tablet integration, and online training tailored for your special requirements.
Progent can help your business in all facets of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.
If your company network mixes UNIX, Linux or Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple management, transparent dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX and Windows integration support services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center services.
Progent can assist businesses of all sizes to move all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower equipment expense. Azure offers a wealth of cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and ensure you avoid the typical errors small companies make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Android smartphones and tablets.
Progent's virtual classroom webinars offer small businesses the affordability, ease, and flexibility of virtual seminars and the effective pedagogic techniques of expert instructors who use sophisticated collaboration software to simulate real-time, participatory classes. Progent can provide online education for key desktop software including elements of Microsoft Office such as Office Excel, Word, Access, and Project: MS Dynamics business accounting and management information software such as Microsoft Dynamics GP; as well as additional popular desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.
Progent offers special network security service bundles designed to provide larger enterprises a professional and thorough security evaluation from a team of premier security engineers. All Progent's security evaluation bundles feature a collection of procedures including network scans from within and from outside your company security perimeter, professional interpretation of results by accredited security engineers, creation of a report documenting the results, plus a live concise executive summary and an in-depth interactive review for internal IT engineers.
Progentís Microsoft certified consultants provide a range of consulting services for Dynamics GP/Great Plains. Dynamics GP/Great Plains is a Microsoft accounting package and business management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, provides an affordable solution for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently need, with the option to add clients and enlarge functionality in the future. Progentís Dynamics GP Software support experts can show you how to install, customize and administer Dynamics GP 2010 as well as earlier editions of Microsoft Dynamics GP.
When conducting IT tasks for corporate customers, Progent uses a structured approach driven by defined milestones so as to meet financial, timing and technical targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are recorded to provide a detailed summary of technical services performed and to assist in ongoing system maintenance.
Progent's Microsoft-certified consulting experts can assist you to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist you to plan and implement a smooth migration to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick return on investment by improving your workers' efficiency, cutting the cost of hardware and support, simplifying management, and integrating your key communications technologies.
Progentís high availability interoffice connectivity and 24x7 system connection consultants can help small organizations create zero-downtime Interoffice connectivity by means of fully redundant system architectures with automatic failover. Progentís CCIE engineers can plan and deploy ultra-reliable Inter-office networks based on fault tolerant EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Progent's network engineers can help your company to streamline desktop PC update and patch deployment by delivering support for management tools like Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services (WSUS).
Progent's Sun Solaris family consulting experts offer small and mid-size companies and software developers help with administering and supporting Solaris systems that operate with Microsoft-based technology. Progent can give your organization contact with Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you an easy one-stop source to help you build and maintain a protected and reliable cross-platform network and communications solution that allows Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or major Linux variations such as RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any facet of IT security. Progent can create efficient security systems that protect a small business from advanced threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile users sharing IT resources spread across multiple physical datacenters and various clouds.
Progent can provide a wide array of low-cost remote and onsite support services to assist your business to install, manage, and debug workstations and handhelds based on Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Microsoft SQL Server 2014 incorporates significant enhancements in critical areas including speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services such as system design, deployment, management, remediation, and application development services to help businesses of any size to realize fast return from their SQL Server 2014 investment.
Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design specialized mission-critical applications and eCommerce environments that integrate seamlessly with Microsoft Dynamics GP Software. Progent's Dynamics GP/Great Plains reporting services can show you how to design reports that let you analyze your business more effectively, transforming raw information into valuable understanding of your company and customers.
Progent's Cisco-certified Wi-Fi integration experts can assist you to configure, manage, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent uses an enterprise-class support reporting system that records and formats complete documentation for all billed support activities. Unlike some independent consultants or local support firms who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each consultant to every customer. The discipline of documenting and organizing support activity allows more efficient support and avoids a slew of common problems such as when a support client is effectively held hostage to a consultant who wonít release vital service information.
Progent's Microsoft-certified consultants have 20 years of experience designing, integrating, and supporting messaging systems for clients in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features compliance, high availability, easy connectivity for remote and wireless users, efficient administrative tools, and productive integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, MS Exchange 2007 Server, Exchange 2003 Server, and Microsoft Exchange 2000. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent's Microsoft-certified SQL Server application developers and database administrators can provide remote consulting to assist organizations of all sizes to build, administer, and maintain applications based on the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants offer support for any phase of application development in solutions that can include small office databases to VLDB applications and data warehousing.
Progentís Cisco-Certified technology consultants provide professional PIX Firewall consulting services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat security, and safe access services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit appliances, Cisco PIX firewalls offer a healthy level of security, performance and reliability for business environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and extensive management tools. Progentís Cisco experts can help you choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help you plan and execute a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based resources into a seamless information management solution.
Progent's CISM-certified security staff can show you how to safeguard your Mac network through professional services including running security audits, clean up after virus and worm attacks, setting up firewalls, implementing safe remote and mobile connectivity, deploying monitoring software for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the specific goals of your business network.
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
SQL Server 2016 introduces significant enhancements in performance, capacity, security, availability, mobile computing integration, and integrated analytics and reporting. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, R language support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and SCOM.
Progent's MS Exchange Server Hosting Support Services offer an enterprise-class data center with redundant electrical and cooling systems, round-the-clock site security and operations center, and fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are set up as virtualized servers for service continuity, easy scalability, and fast restoration. Progent's services feature integration with your business network, connectivity with mobile communication products, continual tracking of performance and network security, spam and virus protection, patch and service pack management, Help Desk support, per-day data backup, and full email management services.
Progent's experts offer Apple macOS and OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email expertise, network protection services, and custom education. Progent can assist clients to upgrade to macOS from OS X or other earlier versions of OS X and Progent can provide expertise with Apple macOS and Mac OS X application software. Progent can also assist you with iPhone integration and Apple iPad synchronization, or moving to iCloud services. For business environments built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.
Progent offers cost-effective online support to help businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Progent's Wi-Fi consultants can assist you to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can help you to administer and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Microsoft Windows Server 2008 R2 features high levels of speed, security, availability, expandability, and versatility that accelerate output of on-site, branch office, and mobile users. Progent's network professionals can deliver cost-effective online consulting, technical support, and training services to assist you to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your network.
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, simplifies long-term service demands, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-location migrations, Progent offers the experience to complete your move rapidly and economically. Progent's Exchange 2003 help, repair, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business goals.
System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings control, inventories network assets, protects against corporate data leakage, performs network health monitoring, allows secure self service, and delivers a single control mechanism for managing multi-operating system networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any aspect of planning, installing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid environments.
Progentís IT outsourcing packages offer budget-friendly computer support for mid-size businesses. Whether it involves planning network infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new e-mail system, monitoring your system, or developing a web-based business solution, outsourcing your network engineering services can smooth out expenses and minimize risks, permitting network service budgets to grow in a more linear and controlled manner than is feasible by amassing a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust network foundation for your vital Windows-powered business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server.
Server proliferation puts pressure on network budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of servers and quicker ROI, more leveraged utilization of physical computers, simplified operations, increased network uptime, and easier manageability. Common usage scenarios for virtual servers include resource consolidation, economical platforms for mission-critical legacy applications running on obsolete operating systems, and affordable quarantine of program development or pilot testing environments from on-line systems.
Progent can assist your organization in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 for hosting Exchange; planning high availability system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V virtualization; configuring hardware load balancing (HLB); building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
Microsoft Windows Server 2008 R2 offers high levels of speed, security, fault tolerance, scalability, and versatility that improve output of on-site, remote, and mobile workers. Progent's network experts can deliver cost-effective online engineering, technical support, and training services to assist you to plan, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your information system.
Progent's Microsoft-certified failover clustering experts can help companies of all sizes to assess the advantages of utilizing Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, assist you to plan and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to centralize the management of clustered servers.
Progent provides live remote instruction for a range of client apps and operating systems including Microsoft Office Excel, Word, Publisher and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom seminars, such as instant communication between clients and trainers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of multiple trainees. Available to single students or groups of all sizes, Progent's virtual training allows the teacher to run the class from an online office while the clients can be spread across an office or all over the country. Virtual training supports powerful teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specific topics or extended in time and wider in scope.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other Exchange components to reduce hardware expense and administrative hassle. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable online technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that makes sense for your business needs and IT budget, carry out an efficient migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and troubleshooting.
Exchange Server 2013 includes significant improvements to the functionality of Microsoft Exchange Server 2010 and delivers important new features as well as a redesigned architecture. These improvements affect vital facets of IT such as ease of administration, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers affordable remote consulting and support and management services for Exchange 2013.
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances running on multiple venues with thousands of APs can be remotely provisioned and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can help you to assess the benefits of UniFi technology for your business and assist you to plan, install, manage, and troubleshoot your UniFi ecosystem.
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and expedite your ROI.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Standard Help Desk Services provide a complete solution that manages all aspects of online desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount off Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to handle complex problems.
Progent can help your business in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V design; determining storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent offers one-on-one training designed for individuals who wish to expand their understanding of the Apple macOS and OS X operating system, Apple Mac computers, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one webinar training for macOS and Mac OS X applications.
Progent can give you access to application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to suit your unique business requirements. Progentís Microsoft support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration support for secure, company-wide information sharing plus interfacing with Customer Relationship Management packages.
Cisco Cisco Unified Communications Manager (CUCM), originally branded CallManager, functions as the heart of Cisco's collaboration solution. Unified CM and Unified CM Express (CME) offer a modern IP-PBX by integrating closely with applications like Cisco Unified CM IM and Presence Service, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants offer effective and affordable online and onsite support to assist organizations of all sizes to create and maintain CUCM environments by providing Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent's consultants can assist with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover systems for survivability, performance tuning, and integration with Exchange Server.
For large businesses, Progent can supplement internal IT staffs by providing extensive experience in supporting critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branches, Progent can perform as a seamless local extension of enterprise IT management. Progentís enterprise support services include company-wide security, remote branch office support, network design, Sarbox conformance, project management, and world-class service for multiple location network environments based on Enterprise Windows 2003. Progent can offer field engineers and technicians to assist with a campus relocation or branch move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.
Progent provided a wireless networking solution that enabled a school to increase efficiency and eliminate the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim wireless bridge is designed for connecting separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless alternative offered improved performance and reliability than recourse to amplifying the 802.11b wireless connection, and because it uses the 5.8Ghz spectrum it provided immunity to local interference.
Progentís Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you migrate from earlier editions of SQL Server to Microsoft SQL Server 2005.
Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and maintaining messaging solutions for companies in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email environment features protection, service continuity, easy connectivity for remote and mobile users, time-saving management tools, and productive integration with telecommunications. Progent offers expertise and support services for Microsoft Exchange 2016, Microsoft Exchange 2013 Server, Exchange 2010 Server, Exchange 2007, Microsoft Exchange 2003, and Microsoft Exchange 2000. Progent can also help small or medium companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Progent offers cost-effective online and on-premises consulting to help companies to migrate any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and allow the use of Google's state-of-the-art machine learning tools. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent's webinars offer small businesses the affordability, simplicity, and flexibility of virtual learning plus the effective training techniques of experienced teachers who use the latest collaboration software to reproduce live, interactive learning environments. Progent can provide webinar training for key desktop software including elements of Microsoft Office such as Excel, Word, PowerPoint, and Project: Dynamics business accounting and reporting software including MS Dynamics GP (Great Plains); as well as other popular desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Configuration Manager 2016 automates application and device deployment across multiple sites, centralizes compliance settings management, inventories network assets, protects against company data leakage, performs network health monitoring, allows safe self service, and delivers a common control mechanism for administering multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can assist your organization with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.
Progent can provide fast remote access to Cisco CCIE network infrastructure consultants. Progent's CCIE experts can link to your environment via powerful remote diagnostic utilities to deliver quick and affordable troubleshooting and repair of critical network infrastructure problems.