Progent is a leading innovator in cost-effectively delivering world-class network support to small businesses. Progent's achievement in addressing the network support requirements of the chronically underserviced small company market is the cumulative outcome of key technical and process breakthroughs that have removed much of the traditional expenses out of managing network service, added unprecedented professional expertise into the support mechanism, and significantly streamlined the repair process.
Progent's Cisco-authorized IT engineers can show you how to build an economical, high availability Internet connection solution that can deliver non-stop Internet connectivity via a broad array of high availability Internet access products and services including high availability BGP, automatic fail-over, and redundant Internet Service Providers. Progent can provide CCIE professionals to help you utilize the latest techniques for fault tolerant Internet access to build an economical, completely redundant Internet interface with automatic failover and other features to create zero-downtime Internet connections.
Cisco has developed an extensive array of routers that includes routers built to deliver the security, bandwidth, and reliability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a reliable infrastructure for your IT system and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, including the Cisco 800 family of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Series Routers.
Fortinet next-generation firewalls are leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to safeguard your IT resources at the enterprise perimeter, within the data center core, at branches, and in the cloud.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your specific company needs. Progentís Microsoft consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also offers custom e-Commerce integration support for safe, company-wide resource sharing as well as interfacing with Customer Relationship Management applications.
The complexity and connectivity demands of Microsoft Windows Servers requires an IT consulting team with practical expertise and in-depth knowledge in designing and integrating cohesive, end-to-end network technology systems. The experience of Progent's Microsoft-certified consultants, which averages over 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progentís consulting support can help you with designing, deploying, managing, and supporting Windows Server solutions that increase the business value of your IT system. Progentís consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP and other desktop clients.
Progent can assist your organization to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to Configuration Manager 2012 from an older change management platform or assist you to modify your existing SCCM 2012 environment to support your evolving business needs. Also, Progent can help you to build a software foundation that fully supports SCCM by delivering expertise with associated Microsoft technologies including ADDS, SQL SSRS, and Internet Information Services.
The Progent Test and Training Lab at the QTS Data Center can be used for testing mission-critical applications, creating efficient migration methodologies, evaluating and optimizing performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot systems, the lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware storage device built by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup protects vital company data generated on-premises, at one or more remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting support services to help your business to plan, integrate, operate and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent can provide affordable remote consulting to help companies of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, disaster recovery solutions, and security and compliance.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition easy to migrate to another host. ProSight Virtual Hosting services are based upon mature virtualization platforms that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.
Progent's Cisco CCIE-certified SIP integration consultants can assist you to design, deploy, manage, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide affordable online or on-premises expertise to assist you to migrate efficiently to a modern unified communications environment that offers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for connectivity to a SIP-based IP PSTN trunk.
Even if your company has a minimal computer support group and a modest technology budget, your information network can still feature the same high availability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified network professionals, the most recent system management software for proactive monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your vital network applications and servers operating.
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in a solution that gives the maximum level of availability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management options are based upon mature virtualization technologies that enable small and midsize companies with mixed- platform environments to economize significantly on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.
ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network operating efficiently by checking the health of critical devices that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to disrupt productivity.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to build a unique capability for serving branch offices that need IT service with the responsiveness common to with small organizations but which includes effective client interaction, thorough documentation, and compliance with corporate IT standards. If your enterprise has a sales office situated anywhere in California or any area covered by Progent's consultants, Progent can provide a wide range of in-person and off-site IT consulting services and network architecture expertise.
Progent can help you in all facets of your migration to Microsoft Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for legal workflows. Progent offers online guidance from NetDocuments experts who can help legal departments and law firms to plan, deploy, manage, tune, or debug a document management system (DMS) environment powered by NetDocs.
Progent can provide fast remote support from Cisco CCIE networking experts. Progent's CCIE experts can connect to your environment using powerful remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of urgent network issues.
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services including planning, configuration, management, troubleshooting, and software development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Microsoft-certified SQL Server application programmers and DBAs can provide online expertise to assist organizations of any size to create, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server consultants offer help with any facet of application development in environments that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's Microsoft consultants can provide in-depth expertise in deploying, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad variety of affordable remote support services following proven best practices to help businesses of all sizes to receive all the advantages of this leading project management solution. Services offered by Progent include solution design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent can assist you to support Microsoft System Center 2007 Configuration Manager to streamline operations, improve compliance, and boost worker output by ensuring that critical applications are always current, managing licensing, and reporting usage patterns to help you make smart buying choices. Once you are ready to upgrade your SCCM 2007 configuration management solution, Progent can assist you to plan and implement a smooth migration to System Center 2012 Configuration Manager.
Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer support these devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should migrate to more current firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.
Progent's consultants offer Mac users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and Apple iPad management, or moving to iCloud services. For business networks built exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your company's objectives.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan in case of an IT system disaster. Progent can help you create a complete disaster recovery strategy that incorporates scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you build an affordable, high-availability system solution that addresses reliability issues involving a broad range of infrastructure technologies and procedures.