Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience developing Microsoft-based security solutions for information systems with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small business design and deploy an installation of ISA Server 2004 that supports your information security requirements without restricting your network.
For medium-size companies who need IT support, Progent offers an array of options such as on-site help, remote assistance, phone-based Help Desk, 24x7 support with remote system monitoring, temporary staff augmentation, business relocation services, application programming, and expert consulting. For medium-size companies in California or other regions covered by Progent's onsite consultants, Progent provides professional onsite support for solving technical problems rapidly and affordably.
This page contains the latest updates on security threats, patches, and best practices. Contact Progent if you need help defending your system against the latest IT security threats.
Microsoft 365, previously branded Office 365, is Microsoft's expanding family of productivity applications and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud-based services are offered in a variety of subscription plans targeted at markets from students and home offices to enterprises. Progent offers fast and affordable online access to consultants with in-depth knowledge of Microsoft, macOS, iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription plans available with Microsoft 365 and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid solutions that seamlessly combine local and cloud-based products and services.
Progent can deliver a broad range of affordable consulting and support services to help your business to deploy, integrate, repair, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for single machines or notebooks or work with you to design and implement a company-wide migration to new or updated OS platforms and applications. Progent can also provide engineers and technicians to assist you to plan for and implement a site move or consolidation organized to produce minimal disruption of your productivity.
Progent offers the part-time or temporary assistance of a seasoned Chief Information Officer who can offer strategic direction to assist your company pick and support network technology appropriate for your current situation and that can be a firm basis for your future growth. Progent's temporary CIO services provide financial advantages to organizations trying to maximize the impact of their network investment but who are unable or unwilling to take on another executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all leading operating systems and connectivity technologies plus a broad range and business software, Progent is in an ideal position to offer unbiased recommendations as well as advanced technical help for creating IT systems that match the particular needs of your organization.
Remote server management cards offer network administrators full control over a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and manage a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Progent's computer outsourcing support offerings for small businesses feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice systems, managing upgrades to XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-premises troubleshooting, fixing stubborn IT problems, and producing a comprehensive security plan. Progent can help you maximize system availability and performance via non-stop configuration, redundant network topology, and proactive network monitoring. Progent also offers special project help for major upgrades and can help with requirements assessment, product inventory, bill of materials development, sourcing qualification, purchasing logistics, and full documentation. Progent's IT outsourcing help also includes training for office productivity software such as Microsoft Office XP.
Small to middle size companies can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced IT service packages, mid-size organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small and midsize company networks world-class availability, protection and performance.
Progent's certified Microsoft Windows 2000 consultants can show you how to optimize the functionality of your existing Windows 2000 Servers and can simplify system administration, offer technical support and repair, and enhance security. Progent can also show you how to design, justify, and implement a plan to upgrade from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up pilot installations to eliminate the technical risk associated with migrating to Windows 2003 Server by identifying potential hardware and software compatibility issues.
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of advantages including lower capital costs, savings on operational costs, better executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and on-premises Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver as-needed expertise to help you resolve stubborn technical bottlenecks and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on schedule and within budget.
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of wireless APs, tuning wireless performance by limiting the impact of radio frequency congestion, improving Wi-Fi uptime with fast auto-failover, and strengthening security by identifying threats and filtering traffic content according to user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's ProSight Virtual hosting services provide small companies a variety of benefits including lower capital expenditures, savings on operational expense, improved management focus, enterprise-class protection, enhanced availability, and business continuity.
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to design and implement a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with an on-prem installation of Windows Server 2022.
Progent can provide a wide array of low-cost online and onsite consulting services to help your business to configure, manage, and troubleshoot desktops and mobile devices powered by Windows, macOS/OS X, iOS, Google Android, or Linux.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Microsoft Exchange 2003 Computer Outsourcing Consultant
Progent's Solaris platform consulting services provide small companies and developers help with managing and maintaining Sun Solaris systems that coexist with Microsoft-based technology. Progent offers your business contact with Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad array of experience provides you with a convenient single consulting firm to show you how to create and manage a protected and robust mixed-platform connectivity and communications solution that allows Sun Solaris and Microsoft interoperability by integrating Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.
If you are an information technology engineer with technical support expertise, teaming with Progent and working for Progent's customers will expand your abilities via interaction with our team of motivated, high-output consultants. Progent's commitment to providing network consulting and technical support to small businesses will give you the opportunity to work closely with decision makers and add significantly to the success of exciting companies. Also, Progent's virtual office environment provides state-of-the-art technology for remote service and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.
Progent's data protection experts can assist you to create, deploy and manage a backupup/restore solution built around MSP360 Backup software to protect your IT resources residing on any leading public cloud. Progent offers monitoring and management to prevent data loss caused by user miscues, system error, ill-intentioned insiders, and external assaults such as ransomware.
Progent's expert consultants can show you how to define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project quickly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include assistance with the configuration of third-party add-ons to Exchange 2003 Server that are in keeping with your business goals.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes next generation behavior-based analysis technology by SentinelOne to guard endpoint devices and physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, infiltration detection, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers provide extended hours telephone help and online direct network connection to isolate and repair network problems quickly and economically.
Progent's Microsoft certified engineers can provide offsite and onsite support services to assist you to administer, maintain, and troubleshoot PCs based on Windows 7 and also offers help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, security and compliance, backup and restore, remote connectivity, mobile device management, Wi-Fi network design, and remote network monitoring and alerts.
Progent's certified SonicWall firewall experts can show you how to deploy, manage, and tune SonicWall firewall/VPN appliances including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security experts can help you incorporate SonicWall firewalls into a complete network protection plan and design security into your corporate processes.
Progent's Help Desk management and co-management services help organizations to reduce costs, increase output, and adapt rapidly to fast-changing economic circumstances.
Progent's Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk services seamlessly between your IT staff and Progent's pool of seasoned technical support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's management team consists of seasoned veterans with decades of experience providing computer consulting, troubleshooting, and strategic IT planning to organizations ranging in size from startups to Fortune 500 companies. Great support requires great personnel, and Progent stands out by having assembled a management staff able to provide businesses with the top service value available anywhere.
Progent's Cisco certified wireless networking consultants offer affordable online and on-premises support for legacy and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to plan and maintain Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet APs.
Cisco Nexus series switches are designed to deliver the performance, expandability, uptime, cloud readiness, capacity, security and ease of management required to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts can provide online and onsite support services to assist your IT staff to design an efficient network architecture, set up test environments to confirm your network design, deploy Nexus switches, define and enforce appropriate policies, run security vulnerability tests, configure proactive monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) capabilities incorporated into Cisco's Nexus switches. Progent can also assist your business to migrate non-disruptively from outdated Nexus switches or Cisco Catalyst switches to current Nexus platforms.
Progent's certified SonicWall firewall experts can show you how to deploy, maintain, and troubleshoot SonicWall firewall products including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall firewalls into a complete network protection plan and build protection into your business operations.
System Center Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, enables secure self service, and delivers a single point of control for managing multi-OS networks based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist you with any facet of designing, implementing, using and troubleshooting a System Center Configuration Manager deployment for local, cloud-based, or hybrid networks.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco devices for centralized management.
Progent is seeking a variety of on-staff employees including solutions-driven Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE credentials; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity solutions, data protection, and server virtualization. Progent is also looking for desktop support technicians, remote service professionals, and CISSP or CISA certified security professionals. We are also looking for experienced managers able to operate effectively in our high-growth, virtual office environment. Progent works with freelance professionals with specialized expertise and hands-on background in high-demand IT topics beyond Progent's primary service focus. Our Experts Group employs freelance consultants who can provide consulting and development services for mission-critical applications that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; possess specialized knowledge of non-Microsoft platforms such as Linux derivatives, Apple OS, or Solaris, or can provide world-class help in technologies like telecommunications, web development, Electronic Data Interchange, eCommerce, or database management. Freelance consultants certified by us coordinate with Progent's full-time consultants to deliver comprehensive solutions for small and midsize company networks.
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for key workloads by providing unified, mixed-platform monitoring of physical and virtual resources installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide world-class online and onsite support to help businesses of all sizes to plan, implement, optimize, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older releases or from different IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also help you extend your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Wireless Consulting Services offer a convenient, affordable option for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to plan and install hardware like Cisco's Aironet and Meraki access points and wireless controllers. For wireless messaging and online applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the basis for a feature-rich but easy-to-manage information. The integration requirements of the Microsoft .NET functions bundled with Microsoft Small Business Server calls for a network expert with hands-on expertise and extensive knowledge in designing and implementing effective end-to-end information technology solutions. Progent's Microsoft-certified consultants have broad backgrounds with the technologies built into SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT environments based on the SBS line of servers and applications.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response.
Progent's Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft accounting solutions, on the expandable and popular platform of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft financial products in the Dynamics GP/Great Plains family, provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Dynamics GP is easy to install and configure, and with its segmented approach you can purchase only the functions you currently require, with the option to expand clients and increase functionality in the future. Progent's Dynamics GP/Great Plains Software support experts can help you install, configure and administer Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2022 using a self-hosted system architecture or a hybrid model that integrates cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of network consultants located in the Tampa area, and Progent can also provide online expertise from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover preparedness consultants. Progent can also help you to design and execute a move to the Flexential data center by providing services like designing system configuration, recommending hardware, system setup and testing, debugging, streamling online management, and training your network support team.
If your company computer system combines Linux technology technology with MS Windows, Progent can show you how to incorporate your servers into a cohesive environment that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, enhanced throughput, and strong protection. Progent's Linux and Windows integration assistance offerings include IT infrastructure integration and support, consulting for Windows services for UNIX, online server monitoring and administration, online technical support and troubleshooting, on-site technical support, and Helpdesk support.
Progent's support services for software and firmware patch management offer businesses of all sizes a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, network infrastructure appliances such as routers and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Progent can provide the support of certified engineers as well as seasoned software developers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and security professionals to assist you to assess the potential advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and configure a cost-effective and secure IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
SQL Server 2005 offers indispensable, standardized tools to computer professionals and network users, lessening the complexity of designing, deploying, administering, and accessing company data and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world expertise and wide knowledge in designing and building data-driven, comprehensive business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's IT outsourcing packages provide budget-friendly network support for small companies. Whether it involves designing system architecture, creating an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or building a web-based business solution, outsourcing your network engineering services can contain expenses and minimize risks, permitting network service expenses to increase in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to build a secure and robust network architecture for your critical business software based on Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.
Linux Network Monitoring Online Support Services MRTG Engineer
Nagios and MRTG are powerful, license-free monitoring utilities that run on the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows systems, or multi-OS networks in which Linux and Windows run side by side. Nagios allows system support engineers to track system services including POP3, HTTP, SSH, and PING. MRTG lets you graph the traffic through SNMP network appliances such as processors, routers, and switches. Progent's network integration experts can assist you to use both these programs to tune and repair your network.
Les Kent has a 35-year history of effective technology integration, business administration, marketing, and operations. He has shown a talent for developing elegant information technology solutions while working as a system designer, software developer, project manager, implementation expert, and problem solver for small businesses, start-ups, and major corporations.
Progent's certified SonicWall firewall experts can show you how to configure, maintain, and update SonicWall firewall products including the newer SonicWall TZ and NSa Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
Progent has delivered support for Microsoft Dynamics GP and Great Plains software for more than 20 years and Progent has delivered integration, software development, training, and troubleshooting services since the platform's original release. Progent offers advanced support for updating legacy Dynamics GP ERP systems. Progent can assist you to plan, validate, and implement a cost-effective migration from a an outdated release to the newest release of Dynamics GP.
Microsoft Exchange Migration Information Technology Consulting
Progent's Microsoft certified experts provide a range of support services for Dynamics GP. Dynamics GP/Great Plains is an accounting and business analysis solution built, like all Microsoft accounting tools, on the scalable and popular foundation of Windows technology. Dynamics GP offers an affordable solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you are able to purchase only the capability you currently require, with the ability to add clients and enlarge capabilities in the future. Progent's Microsoft Dynamics GP support engineers can show you how to install, configure and manage the latest release of Dynamics GP or migrate smoothly from an earlier edition.