System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a centralized solution for configuring and administering virtualized fabric and services across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of any size with any aspect of building, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate efficiently from older releases of VMM, develop processes for creating and deploying virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and help you evaluate the potential advantages of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware vSphere support.
Progent provides small and medium size businesses expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a detailed security strategy and choose the right products from a variety of vendors to support your security objectives while sticking within your budget limits.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to deal with problems that are within their scope, Progent is able to concentrate on delivering hard-to-find services where Progent has few competitors. Small companies who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more reliable, secure, and efficient.
Progent's Microsoft certified consultants can assist your company to test Windows 7 to confirm application compatibility and to check its performance and stability operating in your environment. Progent's consultants can also show you how to assess the likely strategic benefits of adopting Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can assist you to plan and execute a non-disruptive deployment of Microsoft Windows 7 from a your current release of Windows.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting services are based on mature virtualization techniques that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.
Progent’s Technical Response Center offers national remote assistance for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-Certified service engineers offer phone help and online secure computer connection to isolate and repair technical problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service engineers makes it possible to escalate even the most difficult problems to competent specialists as required.
Progent has put together two ultra-affordable service packages designed to enable small companies to get an independent security evaluation from a premier security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive examination of your IT infrastructure from beyond your firewall to uncover potential risks in the security profile you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized computer within your firewall to assess your exposure to internal threats. The two security inventory packages are configured and executed from a secured remote location.
Progent can assist you to plan and implement an efficient migration from a UNIX-powered IT environment to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco consultants and software development specialists can help you guard your data and minimize productivity discontinuity by designing an efficient transition plan that preserves your existing assets in UNIX application and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing environment, migration strategy and validation, MS Exchange migration services, data and application migration, and processor and media transition and consolidation.
Progent can help you in any phase of your migration to Microsoft Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook.
Progent's Symantec consultants can help you maintain discontinued Symantec firewall and Symantec VPN appliances including the Raptor and Symantec VelociRaptor family or show you how to upgrade to more recent firewall technology. Progent can also enable you to create and implement a comprehensive security plan that can incorporate firewall and VPN appliances and utilities, outsourced security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single source for on-going technical help, maintenance, education, and security expertise.
The CISA accreditation is an important achievement that indicates expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants pass a comprehensive test administered by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit professional trained to assist companies in the areas of IS audit services, IT governance, systems and infrastructure ROI, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
Progent can provide the support of a certified consultant with expertise integrating technology from the major video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can assist you to plan, configure, upgrade, or troubleshoot a telepresence solution that protects your investment and maximizes the strategic value of your IT network. Progent also offers the services of network infrastructure consultants able to help businesses of all sizes to build and troubleshoot a communications network that provides the performance, dependability, security, and scalability you need to accommodate your telepresence solution.
ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by checking the health of vital assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent engineering consultant so that all potential problems can be resolved before they can disrupt your business.
Progent's Cisco-certified Wi-Fi integration consultants can assist organizations to configure, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows platforms so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for environments that combine Mac with Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Mac and Windows users.
GIAC was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are recognized by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer help with any of the security disciplines addressed under GIAC accreditation such as auditing infrastructure security mechanisms, security incident handling, intrusion detection, web-based application security and security information and event management (SIEM) solutions.
Progent offers the services of a CRISC-certified risk management consultant to help you to plan and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Progent's consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and interface with third-party communication systems like Cisco Video Interop Server. Progent's certified information security experts can help you create and verify a security environment for your Skype for Business solution that is compliant with regulatory standards.
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike some freelance consultants or local support organizations who offer minimal documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support documentation sent by each staff member to each client. The practice of detailing and organizing support activity results in more efficient service and eliminates a variety of common problems such as when a service customer is virtually held captive to a consultant who won’t let go of the keys to the kingdom.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and third-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious issues detected by Microsoft SCOM 2012.
Progent has created several network security packages intended to provide larger institutions a professional and comprehensive security evaluation from a team of premier security consultants. All Progent's network security evaluation packages feature a collection of services like automated scans from inside and from outside your corporate security perimeter, professional analysis of scanned data by accredited security engineers, production of a paper explaining the results, plus a live high-level executive summary and a detailed interactive outbrief for in-house network managers.
Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that has the reception, performance, capacity, data protection, and hand-off capability your company requires.
MS Office Communications Server delivers IM and presence in an extensible, world-class package featuring enhanced security, seamless integration with popular Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server allows lower costs and elevated operational efficiencies, increased worker productivity, and better IP security. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been revamped and renamed Skype for Business. Progent's certified IM and Presence experts can provide remote and on-premises configuration support and mediation services for your Office Communications Server 2007 environment and can help you to evaluate the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to design and carry out an efficient upgrade that will add business value to your IT system
Progent can assist you in any facet of your migration to Microsoft Exchange Server 2019 such as deploying Windows Server 2019 as a host for Exchange; designing high availability architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and setting up Outlook clients.
ProSight Active Security Monitoring is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoint devices and physical and virtual servers against new malware attacks like ransomware and email phishing, which routinely escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to manage the complete malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's Microsoft-certified consultants offer online and on-premises consulting services for companies of all sizes to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can assist you to plan a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office; configure HA solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication platforms like Cisco UC. Progent's certified network security experts can help you design and verify a security environment for your Skype for Business solution that meets regulatory standards.
Progent's Mac consultants can promote the creative aspect of Mac computing by offering consulting services and training in graphics, sound, and video. Progent's support professionals offer expertise in a range of Apple Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Windows Server 2008 for your business, develop test programs and rollout plans, install Windows Server 2008 with your IT infrastructure and applications, train your support personnel how to use enhanced administration utilities, and deliver continuing consulting and troubleshooting via budget-friendly alternatives such as Helpdesk service and remote technical assistance.
Microsoft Certified Network Consult Remote and Mobile Email Access
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with synchronous replication to deliver fast, zero data loss disaster recovery between sites located as far as 300km away from one another. Progent's team of seasoned IT experts can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that meets your functional requirements and budget. Progent can make sure you follow leading practices for installing your MetroCluster solution by providing guidance with tasks such as assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to show adherence with industry standards and government mandates.
Progent’s IT outsourcing services offer affordable computer support for small businesses. Whether it includes planning system architecture, creating an internal Help Desk or using an outside one, rolling out an updated email platform, monitoring your network, or creating a web-based eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, permitting network service expenses to grow in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available system foundation for your vital applications based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent can help your business in all phases of your migration to Exchange Server 2016 such as planning high availability (HA) infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
The Progent Test and Training Lab at the QTS Internet Data Center is available for testing mission-critical applications, creating efficient migration methodologies, assessing and tuning performance, designing or validating disaster recovery solutions, resolving compatibility problems, and establishing training systems for new technologies. For Progent customers without adequate in-house resources to assemble effective test environments, the lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.
Progent's certified professionals can help you to evaluate the benefits of Windows Server 2008 for your company, create pilot systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, educate your support personnel how to run new administration tools, and deliver ongoing consulting and troubleshooting via affordable options including Contact Center service and remote technical support.
Progent can provide onsite education customized for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac application software.
Progent's ProSight portfolio of managed services are designed to provide businesses who maintain small in-house IT support teams with low-cost help from world-class management tools and consulting experts. Advantages of Progent's ProSight catalog of managed services include flat-rate IT maintenance costs, smart automation of common administrative tasks, ongoing absorption of the latest technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic goals, access to veteran IT experts, and freeing up management to focus on business rather than fast-evolving computer technology.
Progent's Cisco CCIE-certified networking experts have extensive experience assisting ISPs to architect, implement, manage, optimize, and debug fault-tolerant, scalable connectivity environments suitable for public networks.