Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support services can aid you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.


Additional Topics of Interest

ProSight Next Generation Endpoint Protection Consultant
Raleigh, NC ProSight ESP Behavior-based Antivirus Professional

ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help you to plan and implement a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require urgent action. Progent's consultants can also help you to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.

Services Documentation Computer Engineer
Support for Services Documentation

Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike some independent consultants or small service organizations who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support reports transmitted by every staff member to each customer. The discipline of detailing and archiving service activity allows more efficient support and avoids a variety of typical problems such as when a service customer is effectively held captive to a consultant who wonít release the keys to the kingdom.

Unity Express Help and Support
Unity Remote Support Services

Cisco Cisco Unified Communications Manager, previously named CallManager, acts as the core of Cisco's collaboration platform. Cisco Unified Communications Manager and Cisco Unified CM Express provide a borderless IP-PBX by integrating with unified messaging apps like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's Cisco-certified consultants offer effective and affordable remote and onsite support to help organizations of all sizes to create and maintain CUCM ecosystems by providing Unified Communications Manager configuration and technical support consulting services that add maximum productivity. Progent's consultants can help with any aspect of Unified Communications Manager configuration and troubleshooting in areas such as integrating Cisco Voice over IP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR routers with CUBE support, creating UCS server clustering systems for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.

Development Group for Custom .NET
Design Firms for Custom eCommerce in Corpus Christi

For custom application development, Progent can provide programming experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

Support Outsourcing Services for Microsoft Office
Network Support Group Alameda, California

Progentís IT outsourcing packages provide budget-friendly computer consulting for small businesses. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or developing a web-based eCommerce application, outsourcing your network technical services can reduce costs and eliminate risks, allowing network service expenses to increase in a more moderate and manageable fashion than is possible by building up a bulky, all-purpose internal network support staff. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust system foundation for your critical applications based on Windows including Office XP, Office 2003, and Microsoft Office 2000.

Technical Support Companies for Stabilizing Phase: Design Tuning
Enterprise Services Project Methodology Support Team Indianapolis, Indiana

In conducting consulting tasks for enterprise clients, Progent uses a structured methodology based on specified milestones in order to meet budgetary, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design tuning, and professional deployment. All facets are recorded to make available a comprehensive summary of IT services delivered and to help in downstream network support.

ISA 2004 Online Support
Orlando, Florida Technical Support Services for Microsoft ISA Server

Progent's Microsoft-certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can assist you to design, install, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, speed and manageability that your company requires.

Small Office Network IT Consultants
Small Office Support Services in Pleasanton, CA

If you have a company network with 10 to 50 network clients, Progent's network outsourcing services free your business from dependence on an individual freelance service provider while giving you cost-effective and reliable access to high-quality network support. By providing network support service when you require it, providing specialized knowledge for key technologies, delivering unique services such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an affordable way for optimizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and maintain a robust and secure information network and to benefit from quick access to the experienced help typically available only to enterprises who are able to support a large in-house IT organization.

Fault Tolerant Data Center Onsite Technical Support
Fault-tolerant Data Centers Services in Winston-Salem, North Carolina

Progent's Data Center professionals can show you how to find fault-tolerant data centers that match the specific requirements of your company. Fault tolerant collocation sites are especially appealing to small organizations because of their low cost and simplified logistics in comparison to taking a do-it-yourself approach. Trying to build an in-house data center with even a minimum level of fault tolerance is too costly for most small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete array of engineering and support services.

Sales Assistance for IT Services Integration
Sales Assistance for Computer Consulting Online Technical Support

Progent has developed a variety of opportunities for single consultants or groups to make money by acting as referrers, selling assistants, or resellers of Progent's IT support services and advanced consulting. Options include operating as a sales agent for Progent-branded support or using Progent's information technology engineers but retaining your own brand as a transparent extension of your IT consulting company.

Contract Programming for Net Framework
Developer Firms in Napa County

If you want to update your production web site, create internal webs for applications such as HR or employee training, design a powerful web presence for a new business, or generate line-of-business, data-driven custom web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including off-site and wireless access, to support your web tools.

SQL Server 2016 SSRS Technical Consultant
SQL Server 2016 Database Migration Support Services in Portland, OR

Microsoft SQL Server 2016 offers significant improvements in performance, capacity, security, uptime, BOYD support, and built-in business intelligence. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason support, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to help organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).