Unified Messaging Help and Technical Support
Email, Messaging, Presence, and Video Conferencing
Additional Topics of Interest
Wireless Security Scan Consulting
External Network Security Inventory Specialist
Progent provides small organizations a pair of ultra-affordable network security evaluation packages that include, at a set price, remotely administered scans of your network security profile which are analyzed by professional information security engineers who interpret the results of the remote scan, present objective summaries of your existing security vulnerability, and make recommendations for improvements. Progent has developed two complementary security inventory packages for external and internal security testing that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your network's vulnerability to attack.
Custom Applications Contract Programmer
Crystal Contract Programming Firm
For custom application creation, Progent can supply software design consultants to produce line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
SharePoint Server farm Design IT Consultants
SharePoint 2016 Taxonomy Engineer
Progent's Microsoft-certified consultants can provide affordable remote and onsite consulting expertise, application development, and troubleshooting support for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
After Hours Specialists ransomware cryptoworm recovery
Ryuk ransomware cleanup Consulting Services
Progent's ransomware experts can assist your business to evaluate your ransomware defenses, remotely monitor and protect your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
24/7 SharePoint Online Specialists
Microsoft Certified Partner SharePoint 2019 Power BI Online Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, software development, and technical support services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a cohesive information management system.
Cloud Backup Security and Compliance Network Engineer
Offsite Managed Data Backup/Recovery Services IT Consultant
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup activities and allows fast recovery of critical data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical information.
Computer Consultants ProSight NinjaOne Server and Desktop Management
Top ProSight NinjaOne Patch Management Automation Troubleshooting
ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses advanced remote monitoring and management techniques to help keep your network operating efficiently by checking the state of vital assets that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so any potential issues can be addressed before they can impact productivity.
Postini Support
Reseller Antispam
E-Mail Guard represents a complete service for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by providing continually improved spam and virus filtering, policy management, content testing, and protection against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, administration and reporting tools as well as outgoing email filtering to help you repair your e-mail environment and specify and enforce company email policy.
Consulting Fault-tolerant Interoffice Connections
Fault-tolerant Interoffice Connections Technical Consultant
Progent's non-stop interoffice connectivity and 24x7 network infrastructure consultants can help small organizations create zero-downtime Interoffice connectivity via redundant system architectures featuring automatic failover. Progent's Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office connections supported by zero-downtime EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable 24x7 interoffice connectivity.
Solaris with Windows Specialists
Windows and Solaris Online Support Services
If your company is developing UNIX or Linux software on a network that includes Microsoft Windows-based servers, desktops, and office applications, Progent offers comprehensive network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual distraction of managing your business network. Through the use of automated server monitoring and by providing online and in-person support as your company needs it, Progent offers an economical way for maintaining an information network that provides high reliability, security, and efficiency. Progent's developer assistance services include comprehensive network support outsourcing, virtual infrastructure, online and on-premises service and troubleshooting, proactive network monitoring, and Help Desk Call Center support.
Amazon Web Services hybrid cloud solutions Design Firm
Design Firm Amazon S3 integration
Progent offers cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
24-Hour Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Technical Support Services
Cisco Catalyst Wi-Fi 6 AP Management Remote Support Services
Progent's Cisco Catalyst Wi-Fi 6 and Wi-Fi 6E WAP experts offer affordable online and on-premises help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
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Email Outbound Content Filtering Specialists
ProSight Email Data Loss Protection Consultants
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall.
Exchange 2007 Remote Technical Support
Computer Consulting Exchange 2007
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party add-ons to Exchange Server 2007 that are in keeping with your business needs.
Windows, UNIX, Solaris IT Consulting
Award Winning Windows and UNIX Specialists
Progent can help your business to plan and execute a smooth transition from a UNIX-powered IT system to a network based on Microsoft Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can assist you to preserve your data and minimize business disruption by developing an effective migration strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows migration support services offered by Progent include evaluation of current environment, transition strategy and testing, Microsoft Exchange migration services, data and application software transition, and processor and storage migration and consolidation.
Consulting NetApp MetroCluster Disaster Recovery
NetApp MetroCluster Troubleshooting Consultants
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites located up to 185 miles away from one another. Progent's roster of veteran network experts can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering guidance with procedures such as assigning disk pools, arranging aggregate layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network, and testing your MetroCluster DR solution to prove compliance with industry standards and regulatory requirements.
Contract Programming SQL 2008 Reporting Services
Integration Companies MS SQL Server
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer professionals and information workers, reducing the difficulty of designing, deploying, managing, and using enterprise information and database applications in environments ranging from handheld devices to corporate information networks. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Exchange 2007 Network Consulting
Microsoft Exchange Computer Consulting
Progent's Microsoft certified consultants can help you define and deploy an efficient in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the configuration of third-party enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.
macOS Technical Support Consultant
Mac Remote Engineers
Progent offers national online phone support and troubleshooting services for businesses who operate Apple Mac networks or whose information systems feature a mix of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's engineers offer Apple macOS and OS X clients a variety of IT services including desktop support, migration to the most recent edition of OS X from legacy versions of Apple macOS and Mac OS X, plus expertise with macOS and Mac OS X applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to iCloud. Remote technical support provides maximum return for your information technology dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Advanced online access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or via a combination of telephone help and remote access. Progent can make available Cisco certified CCIE infrastructure engineers and CISM and CISSP premier security specialists to help with the most challenging network issues.
24x7x365 Network Consulting ISR 1000 Router
ISR G2 Routers Configuration
Cisco has developed a full array of routers that includes appliances built to deliver the protection, performance, and availability required by customers ranging from small offices to worldwide enterprises and ISPs. Cisco routers feature support for redundancy, automatic failover, and backup power for improved reliability and network availability. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your network and to make it easy to expand as you support new users, start new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide help with a variety of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Routers.
Top Network Monitoring IT Consultant
Top Rated Operations Manager Troubleshooting
Remote continuous monitoring, automated alerts, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and avoiding unnecessary and expensive disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of network stability that was once limited to large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services created to assist you to identify and fix a an array of IT network problems before they get big enough to disrupt your business.
24 Hour Expert Microsoft Certified Consultancy Windows Mobile 7
Microsoft Activesync Online Technical Support
Progent's consultants offer experience in a variety of disciplines relevant to mobile connectivity such as network topology, Activesync, wireless security, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile application programming. Progent's certified experts can save your organization time and expense by using their wireless background to show you how to select and integrate mobile connectivity solutions that make sense for your company. Progent can also optimize your IT infrastructure so that mobile data devices perform more reliably.
Virtual Call Desk Economics Remote Consulting
Shared Help Desk Economics Help and Support
Progent's Help Desk management and co-management services help organizations to save money and improve productivity.
Engineers Mandrake Linux
CentOS Linux Engineer
If you are producing UNIX or Linux software in an environment that has Windows-based processors, PCs, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of automated network monitoring and by providing online and in-person assistance when your business needs it, Progent offers an economical solution for supporting an IT network that provides excellent dependability, security, and performance. Progent's Linux developer assistance services include full-service it outsourcing, virtual server infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring services, and Helpdesk services.
ProSight Reporting Remote Network Infrastructure Management Remote Technical Support
Technical Support ProSight Reporting Network Infrastructure Monitoring
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
virtual application delivery Consultants
Computer Consultant Citrix XenDesktop virtual desktops
For Windows desktop virtualization, Progent can provide the support of a Citrix XenDesktop expert who can assist you to plan a XenDesktop solution that improves the business value of your information network; configure XenDesktop software with your servers, user devices, and printers; migrate your existing desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your network managers to adhere to best practices to manage XenDesktop efficiently.
Private Cloud Integration Consultants
Specialist ProSight Virtual Hosting
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum level of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management services are based on mature virtualization architectures that enable small companies with multi- platform environments to economize dramatically on the expense of capital equipment, system support, and network administration while achieving world-class reliability and an unmatched level of vendor independence.
Ohio Network Administration
Nationwide Remote Information Technology Outsourcing
Progent's Technical Response Center (TRC) offers low-cost nationwide extended hours remote help for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts offer extended hours telephone support and remote direct computer connection to troubleshoot and resolve technical problems quickly and affordably.
Freelance Microsoft MCSE Contractor Remote Support Jobs
Contract Network Consultants Job Opportunities
Progent's Experts Group offers support in important technologies that include Macintosh networking and applications; Support for Linux-powered, UNIX-powered, and Sun Solaris systems; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Line-of-business and vertical program help; CIO, management information analyst, and project logistics services; Special applications design and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal design and deployment; SQL support and efficiency consulting; Management intelligence consulting; and Telecommunications architecture support.
Top Ranked MOM 2007 Setup and Support
Microsoft System Center Operations Manager Computer Consultants
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and troubleshooting System Center Operations Manager environments and offer organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. Also, Progent can provide fast remote or on-premises troubleshooting to assist you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Wireless LAN Computer Consulting
WiFi 6/6E migration Support and Help
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
IT Outsourcing Company Small Office
Small Office Small Business Server Support
Progent's Microsoft and Cisco premier network engineers offer advanced support for a broad array of technologies and can deliver that expertise online anywhere in the U.S. or in person in major cities across the country and anywhere in California. Progent provides online support for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network specialists for complex connectivity problems, plus the support of CISSP-qualified security engineers to assist with complex security design and problem solving. Progent has delivered online troubleshooting to businesses in every state in the United States.
Ubiquiti XG Security Gateway Consultancy
Consult Ubiquiti WiFi access point
Progent offers fast access to the expertise of veteran Wi-Fi specialists who can assist you to determine the value of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, configure, and position Ubiquiti UniFi wireless APs for your required signal coverage and throughput.
Small Business WAP581 Configuration
Small Business WAP321 Support and Integration
Progent's Cisco-certified wireless integration consultants can help organizations to deploy, administer, and troubleshoot Cisco Small Business Wi-Fi APs.
After Hours Exchange Online Archiving Integration
Microsoft 365 and on-premises Exchange Computer Consultants
Microsoft 365 Exchange Online lets you utilize cloud-based virtual machines, mailboxes and other email components to reduce hardware costs and administrative overhead. You can deploy Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to help your small businesses to evaluate the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and budget, implement an efficient migration from your current Exchange organization to one that incorporates Microsoft 365 Exchange Online, train your IT staff and end users, and deliver ongoing consulting and technical support.
24 Hour Online Support Services Firepower
Biggest Adaptive Security Device Manager Consultant
Progent's experienced Cisco network security consultants offer expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, plug-and-play desktop appliances for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls provide advanced security, high throughput, and excellent reliability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, purpose-built operating system, eliminating possible OS-specific security gaps.
Microsoft Certified Expert Microsoft Office 64-bit Network Companies
Microsoft 365 Management IT Consulting Companies
Progent's certified Office and Microsoft 365 consultants can help companies to incorporate Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive productivity solution that provides quick ROI and enables better business results. Progent can help you to interface Microsoft Office or Microsoft 365 applications with one another and with additional key Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent can also help you to resolve compatibility issues with different releases of Microsoft Office desktop and offers customized online training to individual users or groups.
Education Office PowerPoint for Mac
Microsoft Entourage for Mac Class
Progent can provide one-on-one education designed for individuals who want to broaden their understanding of the macOS and OS X operating system, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual online training for Mac application software.
Small Business Computer Consulting Wyoming
Nebraska Install
If your company does not require immediate online help but you think you will require assistance with your information system soon, you can save time and money and ensure that the right expertise will be available when you want it by contacting a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or email information@progent.com.
24x7x365 Crystal Outsourced Programming
Accounting System Reporting
For custom program creation, Progent can provide programming experts to write line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions products including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also offers expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Urgent Ryuk ransomware protection Consultant Services
ransomware cryptoworm recovery Consultants
Progent's proven ransomware recovery experts can assist you to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
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