Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Progent offers small businesses two low-cost security inventory scanning packages that include, at a preset price, remotely managed inventory scans of your security profile which are evaluated by professional security engineers who assess the results of the remote scan, deliver objective summaries of your current network security, and make recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the budgets of small businesses while providing enterprise-quality assessments of your IT network's vulnerability to assault.
Progent can provide cost-effective online consulting services for all releases of Microsoft Access including desktop and browser-based versions and offers advanced support for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored online training for Access application development and database administration.
If your business computer system combines Linux technology platforms with Windows, Progent can show you how to integrate your computers into a cohesive network that allows all your OS platforms to coexist for easy management, transparent dataflow, high dependability, enhanced throughput, and tight protection. Progent's UNIX/Linux and Microsoft Windows integration support services include network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), online server monitoring and administration, remote network support and repair, on-site technical support, and Helpdesk services.
MS Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring advanced security, transparent integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved operational efficiencies, increased worker productivity, and stronger intellectual property protection with this easy-to-administer, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the skill needed to deliver all the benefits of Microsoft Office Communications Server across your entire corporation.
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance built by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup safeguards critical business data generated locally, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist you to design, integrate, operate and troubleshoot a backup and disaster recovery solution built on Barracuda Backup.
Cisco's Meraki family of switches are designed for sites ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable remote expertise to help your company to plan and implement an efficient network architecture based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management architecture, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues related to any facet of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to create a cohesive networking solution.
Progent's certified wireless consultants can help businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet Wi-Fi access point solutions to provide the throughput, range, density, scale, security compliance and manageability needed for seamless access between wireless and wired network infrastructure. Progent offers efficient remote and onsite support for end-of-life and new-generation 802.11ac Aironet access points and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi access points.
Progent can assist you with any aspect of Azure cloud integration including needs analysis, prerequisites evaluation, system architecture, pilot testing, implementation, centralized administration, performance tuning, license management, disaster recovery strategies, security planning, and compliance assessment. Progent can assist you to set up and troubleshoot firewalls and VPN connections so that your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also help you to set up a hybrid cloud ecosystem that transparently integrates on-premises datacenters with Azure services.
Progent's Microsoft and Cisco premier computer consultants can provide expert support for a wide range of products and technologies and can provide that expertise online anywhere in the U.S. or in person in select cities throughout the United States and anywhere in California. Progent provides online support for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for the toughest connectivity issues, as well as the the assistance of CISSP-accredited security engineers to assist with high-level security planning and problem solving. Progent has delivered remote troubleshooting to companies in all 50 states in the United States.
Progent's Linux support experts offer small companies and software developers assistance with administering and maintaining Linux computers that run with Microsoft-based networks. Progent can give your organization access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad range of experience offers you an easy one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud environments and also supports low-cost backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to help you to plan, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, application development, and technical support services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from older releases of SharePoint. Progent can assist you plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a cohesive intranet solution.
Progent can assist your business to design and implement an efficient migration from a UNIX-based information system to a network based on Windows and suited for supporting Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can assist you to preserve your data and reduce productivity disruption by developing an effective migration plan that protects your current investments in UNIX software and infrastructure. UNIX-to-Windows migration support expertise offered by Progent include evaluation of existing infrastructure, transition strategy and validation, Microsoft Exchange migration expertise, information and application transition, and processor and mass storage transition and economization.
Cisco's Catalyst Wi-Fi controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless access points, optimizing wireless throughput by limiting the impact of radio frequency congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic according to user class and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage wireless LANs of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi environment or carry out a smooth migration to Cisco's latest wireless controller technology.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Information systems Security Outsourcing Security Penetration Testing PEN Testing Secure
Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can perform extensive intrusion checks without the awareness of your company's in-house IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event history monitoring are properly configured and consistently observed. Progent can provide continuous automatic penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, uninstalled patches, and dangerous IT product defaults can be chained together by hackers into the multi-front attacks common to modern variants of ransomware.
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes AI software and advanced services to provide cutting-edge endpoint detection and response (EDR).
Progent can help you to design, deploy and manage a backup plan built around MSP360 Backup technology to protect your assets residing on any leading public cloud. Progent can provide monitoring and management to protect against data loss resulting from user miscues, computer glitches, ill-intentioned insiders, and external assaults such as ransomware.
Progent's Microsoft Certified professionals offer world-class support for major deployments of Microsoft Exchange 2007. Progent's experts can help you plan multi-site Exchange Server 2007 rollouts or upgrades and can supply onsite personnel to help large companies with deployments of Exchange Server 2007 in the or any region served by Progent's consultants.
Microsoft Dynamics GP/Great Plains 2010 accounting software is a comprehensive business management platform that unifies information and operations across your company, communicates seamlessly with other applications, and connects employees, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order control, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can help you set up and manage a reliable, secure server and network environment to support Microsoft Dynamics Great Plains, and can give you access to expert Great Plains professionals to help your company benefit from the full potential of Dynamics GP 2010.
Progent's Symantec consultants can assist you to support discontinued Symantec firewall and VPN appliances such as the Symantec Raptor and VelociRaptor family or help you upgrade to more recent firewall technology. Progent can also help you create and execute a comprehensive security strategy that can incorporate firewall and VPN appliances and utilities, outsourced security and virus protection services, server and application monitoring products, and documented policies and processes. Progent has the skill to be your one-stop source for on-going network help, administration, education, and security consulting.
Progent's Microsoft-certified consultants can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and onsite evaluation and migration services for Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, teleworker access, data and identity security, streamlined provisioning and administration, infrastructure design, Wi-Fi support, business continuity planning, webinar training for network management staff and users, and ongoing technical help.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.
Progent's Microsoft-certified Windows Server 2003 consultants can provide network support and IT consulting for the entire family of Microsoft .NET Enterprise Servers, Microsoft Windows Server 2003, and Windows 2000 Server. Progent's Windows 2003 migration, configuration, administration, and support services include system design, installation, project management, on-site and off-site network support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and expert co-sourcing.
ProSight Reporting is an expanding line of real-time reporting tools designed to integrate with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's Cisco-certified wireless networking experts can provide remote and onsite consulting and troubleshooting services to assist your organization to plan, install, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and implement hybrid environments that combine local and cloud-based resources and that provide easy access, advanced security and compliance, streamlined management, and dependable operation for all your mobile and desktop endpoints.
Progent's seasoned ransomware recovery experts can assist your business to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Windows Server 2008 is an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can help your company get the most from the enhancements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, tech support, training, temporary staffing, monitoring, and security expertise.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their scope, Progent can focus on offering hard-to-find skills where Progent has little competition. Small companies who work with trusted independent service providers or who employ internal support staffs benefit when Progent passes on information about critical technology and proven processes to make their IT environments more reliable, protected, and productive.
Progent has extensive experience providing a full-spectrum of online IT consulting and urgent repair services to local governments and schools across the U.S. Progent is one of the industry's pioneers in providing expert online network consulting and has provided network solutions to clients in every state. Remote support eliminates travel costs and solves problems faster than onsite support.
ProSight Reporting is a growing suite of real-time reporting utilities designed to work with the industry's top ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Mac experts can support the creative aspect of Mac environments by offering help services and training in imaging, audio, and motion video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Stealth penetration testing is an important part of any overall network security strategy. Progent's security professionals can perform extensive intrusion tests without the knowledge of your company's in-house network support resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event log monitoring are properly set up and actively monitored. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous IT product defaults can be combined by threat actors into the multi-vector attacks typical of modern versions of ransomware.
Progent's qualified security and compliance engineers can provide cybersecurity audits of company-wide security to validate your company's cybersecurity profile compliance with key international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security audits, and targeted cybersecurity assessments for critical areas of cybersecurity such as Active Directory or ransomware-safe backups. Progent's qualified security consultants can also run comprehensive security audits to evaluate your organization's compliance with key industry security standards including FISMA, NIST, and ISO 17799.
Progent can deliver a broad array of cost-effective support services to help your business to deploy, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote technical support for individual computers or notebooks or help you to design and implement a large-scale rollout of new or revised operating system platforms and business applications. Progent can also provide engineers and technicians to help you to prepare for and implement a company move or consolidation designed to cause minimal disruption of your business.
Sun Solaris Technical Support Services Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX Support Redhat Austin, Texas
Progent's Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for intelligently coordinating people, groups and data. SharePoint Server provides a common location for your workers or clients to access, organize, distribute and manipulate relevant information, files, and applications and to communicate with other people. Microsoft SharePoint enables faster and better decisions, more efficient access across groups and more economical business processes. Windows SharePoint Services join employees, customers, teams and projects with the knowledge they've created in a way that makes data easy to find, retrieve and re-use. Progent's certified SharePoint experts can assist you to manage your existing SharePoint ecosystem or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent's Technical Response Center offers nationwide extended hours remote assistance for information systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer after-hours phone support and online secure computer access to troubleshoot and repair technical problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide service engineers makes it possible to escalate even the toughest network issues to qualified specialists as required. For critical problems, the Technical Response Center tries to answer your request for support in less than one hour.
Progent provides nationwide remote help and troubleshooting services for companies that operate UNIX, Linux, or Sun Solaris environments or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Remote network consulting offers optimum leverage for your information technology budget by preserving client efficiency and limiting the time charged for computer repair services. Sophisticated online access technology and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and money by traveling to your site. In most of situations your IT problems can be dealt with by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to help with the most challenging system issues.