Progent is convinced that a carefully designed and executed information system can be a crucial factor for enabling any company's success, and we apply this credo in our corporate network infrastructure. Progent has created a fault-tolerant virtual office network that allows Progent's staff consultants and authorized contractors to deliver rapid and efficient service, collaborate easily on challenging projects, and experience career and private maturity by acting as a member of a dynamic company ethos of personal drive and freedom.
Progent can provide the support of an accredited engineer with expertise integrating products from the major video conferencing/telepresence providers including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to plan, configure, expand, or maintain a video conferencing environment that protects your investment and optimizes the strategic value of your information network. Progent also offers the services of infrastructure engineers able to assist companies of all sizes to create and troubleshoot a network that provides the performance, dependability, security, and scalability required to support your telepresence solution.
Progent's Citrix-certified consultants can help your organization to evaluate the potential strategic value of the available editions of Essentials for Hyper-V, help you to use Citrix administration utilities in your Hyper-V environment, and show you how you can deploy Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and fault tolerance of your virtualized network while lowering the cost of equipment and support and simplifying administrative tasks.
Altaro VM Backup software provides small organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling larger environments, and support for Microsoft VSS technology to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.
The experience of Progent's certified Windows Server consultants, with an average of more than 11 years of support in Microsoft technology, ensures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also help you with designing, deploying, administering and troubleshooting powerful IT applications based on Windows Server, and can assist your migration from Windows 2000 or Windows NT.
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard information about your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require the instant you need it.
Progent offers the services of a CRISC-certified risk management expert to assist your company to plan and implement an enterprise risk management strategy based on leading practices promoted by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Progentís Microsoft certified professionals offer small and midsize businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business network from attack by external and inside sources. Forefront TMG and ISA Server perform deep examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many attacks that can elude traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your IT security through expert design and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to configure Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth protection for physical servers and virtual machines, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alarms, endpoint management, and web filtering via cutting-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that meets your organization's unique requirements and that helps you prove compliance with legal and industry data protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Progent offers affordable online support for all editions of Microsoft Access including desktop and browser-based versions and can provide advanced support for application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide custom online classes for Office Access development and database management.
Progent can assist you to design a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed implementation of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Progent's certified SQL Server developers and database administrators can provide online expertise to help organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts can provide help with any phase of the application life cycle in environments that can include small office databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to maintain and debug your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology. Progent can provide expertise for hardware-based and software-based Wi-Fi controllers and can assist you to decide which version is appropriare for your wireless solution. For Wave 2 Wi-Fi controller appliances, Progent offers Cisco 3504 Wi-Fi controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller expertise.
The latest generation of ASA 5500-X Series of firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Progentís Microsoft-premier consultants can assist your organization to enhance your application servers and/or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of moving to 64-bit processing, design an affordable upgrade strategy that minimizes business interruptions, and deliver economical, professional remote support to assist you to install 64-bit software and application programs on your existing hardware.
Progent's Cisco-certified CCIE network infrastructure consultants can help you to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall support, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone consulting, and CUCM/CallManager software consulting.
Progent can show you how to plan and implement a smooth move to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office support, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports help, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce specialized business software and eCommerce programs that integrate seamlessly with Microsoft Dynamics GP.
Progent's Cisco VoIP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM applications like Unified CM IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, installing ISR routers with CUBE internetworking support, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.
DoubleTake/Carbonite Software offers a family of tools designed to deliver small businesses a variety of affordable solutions for backing up and recovering vital applications such as Exchange Server, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progentís business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite technology into small company information systems to achieve an advanced level of fault tolerance and disaster recovery capability at an affordable cost.
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience needed to watch over your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric and Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite technical support to help you to fix critical problems uncovered by SCOM 2012.
Progent's Juniper-authorized network engineer can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from discontinued products to current versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network control software to help your business to simplify the administration and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you maintain networks that include a mix of Juniper's OS platforms.
Progent's disaster recovery planning and business continuity professionals can help you create a disaster recovery plan to prepare for an IT network catastrophe. Progent can show you how to create a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized engineers can also help you create an affordable, high-availability network architecture that addresses availability issues covering a broad array of network technologies and processes.
Progent's Microsoft Premier engineers offer expert consulting for major implementations of Microsoft Exchange Server. Progent's consultants can show you how to plan multi-location Exchange Server 2007 installations or updates and can provide onsite technicians to assist enterprises with installations of Exchange Server in the or any region served by Progent's engineers.
Progent offers three basic types of Help Desk services : Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts gives your clients instant access to a reliable support group with extensive experience delivering phone support and remote access troubleshooting for networks based on Microsoft products. Progent's focus is on earning the support Call Center a positive reputation as a solid contributor to business performance. Progent's goal is to resolve and not simply report problems.
Progent can help you plan, deploy, manage, and troubleshoot a viable Wi-Fi LAN architecture, select sensible technology, and integrate access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also show you how to put together a thorough 802.11ac wireless system security plan that is well aligned with the security strategy for your overall business network.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you require the instant you need it.
Microsoft Exchange Server 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements affect key IT areas such as ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to manage your Exchange 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Microsoft Exchange 2013.
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to offer a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate smoothly from older versions of VMM, develop workflows for building and deploying VMs and hosts, implement fault-tolerant compute and storage clusters, integrate your datacenter resources with public cloud services, set up virtual switches, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies like Storage Replica and Shielded VMs. Progent's virtualization professionals can provide world-class Hyper-V consulting and VMware ESXi support.
Progent's certified ISA Server consulting experts have long backgrounds developing ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progentís Microsoft-certified experts can provide companies of any size consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, teams and information. SharePoint provides a central spot for your employees or clients to access, organize, distribute and interact with relevant data, files, and applications and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join workers, customers, teams and major tasks with the knowledge theyíve created in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint ecosystem or upgrade to the current release of SharePoint.
Progent's Cisco-premier CCIE network engineers can help you to manage your current PIX or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services
VMware's NSX network virtualization platform enables you to build complete logical networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high level of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can quickly restore the entire logical network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, configure, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Progent's Cisco-certified CCIE networking experts can help organization to set up, manage, update, tune and debug Catalyst switches. Progent can also help you to harden the security and compliance of Catalyst switches and move efficiently from legacy appliances to modern devices.
Progent's Microsoft-certified professionals provide computer support and IT consulting services for Microsoft Exchange Server 2003, Microsoft Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange Server 2003 include planning, deployment, documentation, onsite and off-site technical support, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built physical storage device manufactured by Barracuda or a virtual appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup protects critical company data produced locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a broad array of consulting support services to help your business to plan, integrate, manage and troubleshoot a backup and disaster recovery system based on Barracuda Backup.
Progent can provide affordable remote and on-premises support to assist businesses of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable access to Google's state-of-the-art machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance.
Progent's Cisco Jabber consultants can provide online or onsite expertise to assist businesses of all sizes to design, implement, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified CM ecosystems. Progent can provide in-depth support for all the products, technologies and services that make up creating a cohesive Jabber solution including Cisco network devices and management software, Microsoft Office applications, Windows and Mac desktops, iOS and Android smartphones, SIP trunking, WiFi systems, cyber security, cloud computing, telepresence systems, PBX products, business continuity, and the many other pieces of a modern collaboration ecosystem.
With virtual server technology, businesses can operate many virtual machines on a single actual server. Virtualization technology enables companies to gain all the advantages of server segmentation, while avoiding the expense that goes with buying extra server equipment. Virtualization is the critical technology for building private clouds, which provide major benefits such as lowering the costs of capital equipment, facilities, and management while improving information protection, system reliability, and recoverability. Other important server management technologies include network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can assist you with all aspects of server consolidation and administration to allow your company to cut costs and conserve time.
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide remote and on-premises support to help your organization build and maintain a Cisco Wi-Fi IP phone solution by delivering services that can range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to guard endpoint devices as well as physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to automate the entire malware attack progression including protection, identification, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks.
Progent's Solaris family support services offer small and mid-size businesses and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your business access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide range of experience offers you an easy single source to help you create and maintain a protected and robust cross-platform network and communications infrastructure that allows Solaris and Microsoft interoperability by combining Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Progent's Cisco-certified IP phone and video IP phone experts can help you to configure, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously known as CallManager, or with Cisco Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Cisco Unified Communications Manager IM and Presence Jabber, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact solution. Progent's consultants can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for high availability.
Progent's Microsoft-certified consultants can help you design, document, carry out, administer, and troubleshoot a system-wide migration to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to make sure it supports all of the key 32-bit programs that you intend to retain plus the new 64-bit editions of applications you wish to install.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates cutting edge behavior machine learning tools to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-based AV tools. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows VSS and automatic network-wide immunization against newly discovered attacks.