Progent wants to find staff-level, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers with Cisco CCDP or CCIE certification; security professionals with CISSP or CISM or equivalent security certification; and high-end network architecture consultants with experience in mobile access, wireless networking, high availability, disaster recovery, data preservation, and virtual servers. Progent also is looking for employees who can work on Progent's team of helpdesk service technicians and off-site support professionals. In addition, We are looking for talented managers who can operate productively in our high-growth, virtual office environment.
For medium-size businesses looking for IT support, Progent can deliver a variety of options such as local help, on-line assistance, phone-based Call Center, round-the-clock support with remote network monitoring, emergency staffing, business relocation support, application development, and professional consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert in-person support for solving network problems rapidly and affordably.
Progent's Microsoft-Premier SQL Server engineers can provide a range of support services to help small businesses to plan, install, manage, and repair Microsoft SQL 2008 solutions so that they get the maximum strategic benefit from Microsoft's advanced database management platform. In addition, Progent can provide consulting expertise for network architecture, enterprise-wide security, and software development to optimize the business value of your SQL Server 2008 network.
Progent can help your business in all phases of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your virtual machines (VMs), mailbox databases and log files; setting up HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; creating SSL certs; performing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Exchange 2013 includes major enhancements to the capabilities of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements favorably impact vital areas like manageability, availability, security, cost of ownership, collaboration, extensibility, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting professionals can assist your organization to understand the possible business benefits of migrating to Exchange 2013, design an efficient test and deployment plan, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and support and management for Exchange 2013.
ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, applications and VMs that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can help you to restore your critical data.
The Help Desk Call Center support delivery structure adopted by Progent offers small and midsize businesses an affordable alternative to dependence on freelance consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to urgent assistance, escalation capability to top-level experts for solving even the most complex issues, support consistency and reliability, quick follow through enforced by seasoned service managers, a variety of convenient ways for requesting service tasks, and excellent progress transparency made possible by trouble ticket updates and available through a web-based portal.
Progent has created several security service bundles designed to deliver larger corporations an objective and comprehensive network security audit from a group of certified security consultants. All Progent's security assessment bundles incorporate a suite of procedures like automated scans from within and from outside your network security perimeter, professional interpretation of scanned data by certified security engineers, creation of a report documenting the findings, plus an interactive high-level executive summary and a detailed live outbrief for internal IT engineers.
Progent's UNIX platform consulting services offer small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Mandrake.
Progent's Microsoft certified support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that avoids productivity downtime, simplifies ongoing support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Progent's team of application experts offer in-depth consulting, custom development, deployment assistance, and webinar classes for leading business applications covering key areas including ERP and MRP, financials, business analytics, web application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of background providing advanced consulting services remotely, Progent can help clients throughout the United States to save the time and expense related to travel and on-premises activity without compromising the effectiveness of technical support.
ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the state of critical devices that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your assigned Progent engineering consultant so all looming problems can be resolved before they have a chance to impact your business.
Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and available, easier to virtualize and administer, faster, and able to provide an improved platform for web publishing. Progent can help your company benefit fully from the enhancements built into Windows Server 2008 by providing consulting, support, training, temporary staffing, network monitoring, and security expertise.
Progent offers advanced remote support to help companies integrate their IT infrastructure with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that combine local resources along with public clouds. To assist you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration services that include Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 15 years of background delivering advanced consulting services online, and Progent can help you complete your cloud migration projects quickly and within your budget.
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are based on mature virtualization techniques that allow small companies with multi- platform environments to economize dramatically on the expense of capital investments, infrastructure maintenance, and IT administration while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.
For smaller organizations, network security and compliance can be too complicated to stay ahead of yet too risky to overlook. The world's largest enterprises have been hacked, and the top cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent makes it affordable for smaller businesses to carry out vital IT security projects effectively by providing the advantage of billed time to the closest minute with no minimum billing for remote help. You have the help of a world-class information expert to deliver just the knowledge you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any level of system security including security assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and creating a comprehensive security strategy.
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Progent's Wi-Fi VoIP phone configuration and troubleshooting experts offer online and on-premises support to help your organization build and manage a Cisco wireless IP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Progent's SonicWall firewall experts can show you how to deploy, maintain, and tune SonicWall firewall devices including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISSP and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection plan and design protection into your business practices.
Progent’s Microsoft-expert consultants can help your organization to update your servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit computing, plan an affordable migration strategy that reduces business disruptions, and offer inexpensive, expert remote support to assist your company to configure 64-bit operating systems and applications on your existing computers.
Progent's experienced ransomware recovery experts can assist you to rebuild an IT network damaged by a ransomware virus like Ryuk, WannaCry, Hermes, or MongoLock.
Progent's Solaris platform consulting experts offer small and mid-size companies and software developers help with managing and maintaining Sun Solaris environments that run with Microsoft-powered technology. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of expertise offers you a convenient single consulting firm to show you how to build and manage a protected and reliable cross-platform connectivity and communications infrastructure that supports Solaris and Microsoft coexistence by combining Microsoft Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Les Kent has a 35-year history of effective technology integration, corporate administration, marketing, and operations. He has shown a knack for creating elegant IT solutions while working as a system architect, programmer, project manager, implementation expert, and problem solver for small companies, start-ups, and major corporations.
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. The cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a deeper layer of analysis for incoming email. For outbound email, the on-premises gateway provides anti-virus and anti-spam protection, DLP, and encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent has created several network security packages designed to provide larger corporations an objective and comprehensive network security audit from a group of premier security consultants. All Progent's security assessment bundles feature a collection of procedures including automated scans from inside and from outside the network security perimeter, professional interpretation of results by accredited security consultants, production of a report documenting the results, plus a live high-level executive summary and an extensive interactive outbrief for in-house network engineers.
Microsoft Exchange 2000 Upgrade Network Consulting
The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services deliver substantially more performance than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, administer and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent can help small and mid-size organizations to implement centralized remote endpoint management solutions for maintaining endpoints operated by work-from-home employees.
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends inside your security perimeter.
Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced IT service packages, medium-size organizations can select a basic co-sourcing service program built around Operations Manager 2007 with network monitoring, proactive alerts, in-depth system analysis, Help Desk support, and online troubleshooting. For businesses with line-of-business environments who need non-stop networking, Progent can provide a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide medium-size company networks enterprise-class reliability, security and performance.
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools make it possible to create specialized mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting consultants can help you design reports that let you track your business more effectively, turning raw information into valuable understanding of your company and customers.
For companies that have a mix of Mac and Windows computers, there exist two popular solutions for using Windows-only applications on an Apple Mac: remote access to an actual Windows PC or local emulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to attach a Mac to a remote Windows-powered computer to use Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so you are able to run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can assist your company to maintain these products for using Microsoft Windows programs on your Macs and can also assist your organization to assess and install third-party solutions for Microsoft Windows platform emulation.
Progent's support specialists in Apple OS X and Windows technology can help you combine Apple Macintosh and Windows systems into seamless networks with full sharing and workgroup functionality. Enabling efficient co-existence among a variety of servers and desktops powered by Mac OS and Microsoft Windows requires broad knowledge of and background with Apple Macintosh and Windows products. Progent's experience in Windows and Apple consulting makes it possible to offer expert assistance to companies that depend on these platforms to keep their competitive advantage. Progent can also help your business to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Progent's certified SonicWall firewall experts can help you deploy, manage, and troubleshoot SonicWall firewall/VPN appliances including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified network security experts can show you how to incorporate SonicWall firewalls into a complete network protection solution and design protection into your business operations.
E-Mail Guard represents a complete solution for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing constantly updated spam and virus blocking, policy administration, content filtering, and protection against email-based directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features tracking, administration and analysis tools as well as outbound email testing to help you fix your email system and define and regulate corporate security policy.
Windows Hyper-V 2016 incorporates core technologies initially developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, dependability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network topology for a cloud-centric or hybrid installation, develop and execute a smooth migration plan, educate your IT administration and support staff, and provide as-needed consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.
Progent's Cisco-certified CCIE network experts can assist you to set up, manage, update and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone support, and CUCM/CallManager software support.
Progent’s Technical Response Center offers low-cost national extended hours remote help for computer systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone support and remote secure computer access to troubleshoot and repair technical problems rapidly and affordably.