Forefront TMG 2010 is based on the powerful security capabilities of ISA Server and offers a centrally administered Internet gateway that delivers a one-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, Virtual Private Network control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting capabilities, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower costs and improve availability. Progent's Microsoft-certified consultants can help you to plan and carry out test and production implementations; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, SQL Server, Exchange Server, and SharePoint; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing support and repair services. Progent can also assist you to upgrade economically to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.
Progent's Microsoft-certified consultants can provide online or onsite support to help businesses of all sizes to design, deploy, manage, and troubleshoot a backup-and-restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from another backup system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving especially challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
For smaller businesses, network security and regulatory compliance can be excessively complicated to master but too risky to ignore. The world's biggest enterprises have been breached, and the leading cloud service providers have occasionally been taken down. It looks as though there's nowhere to hide. Progent has made it economical for smaller businesses to carry out critical IT security tasks effectively by offering the advantage of billed time to the nearest minute without any minimum billing for remote support. You have the help of a world-class information expert to deliver precisely the knowledge you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and designing a comprehensive security plan.
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco Wi-Fi products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.
Progent's colocation center support services are designed for businesses with hardware housed at IDCs or data center colocation hosting facilities and in need of on-demand in-person assistance at the colo facility plus remote support from Microsoft and Cisco Premier Certified professionals. Progent provides a full range of Internet Data Centers and data center and colocation consulting services including network architecture analysis, Windows and UNIX server installation and maintenance, troubleshooting for server and communications infrastructure, development and installation of zero-downtime systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.
Fortinet next-generation firewalls are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can assist your business to integrate your Fortinet FortiGate firewalls to safeguard your IT assets at the enterprise perimeter, within the data center core, at branch locations, and at the cloud edge.
Progent's Microsoft-premier engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit PC desktop processing, design an efficient upgrade strategy that minimizes business disruptions, and deliver economical, expert remote help to aid you to configure 64-bit PC desktop operating systems and applications on your current computers.
Microsoft Exchange Server 2013 includes major improvements to the functionality of Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect vital IT areas like ease of administration, availability, compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and deployment strategy, and train your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and management for Microsoft Exchange Server 2013.
Progent's Ekahau-certified Wi-Fi site design experts can assist your business to plan, deploy, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for monitoring the health of multiple Wi-Fi sites.
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a consistent runbook for restoring applications and services rapidly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for disaster recovery, upgrades and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Progent's certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your company, create test systems and migration plans, tune your infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security plan, streamline IT management, assist with creating applications, and generate and validate a DR/BC plan.
Altaro VM Backup software from Hornetsecurity offers small organizations a reliable and affordable platform for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to assist you to design, install, manage and debug a modern backup and disaster recovery solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service based on Altaro VM Backup technology.
Progent offers fault tolerant load balancing consulting that addresses system load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting expertise include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2K Servers and can simplify system administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows 2003 Server. Progent is experienced in designing test installations to eliminate the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility problems.
Microsoft Dynamics GP/Great Plains 2010 software is a full-featured business management and analytics solution that integrates information and operations across your company, communicates seamlessly with other solutions, and brings together employees, customers and suppliers regardless of time or place. Designed for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 deliver capability for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, secure computer and communications infrastructure to support Microsoft Great Plains, and can give you access to experienced Great Plains professionals to help your company benefit from the full power of Dynamics GP/Great Plains 2010.
The cluster feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is radically re-engineered to streamline the deployment, setup, and management of server clusters that offer greater levels of system availability, protection, efficiency, and flexibility. New or improved capabilities include automated cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for increased uptime, hardened security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's consultants can help your company assess the advantages of Windows clustering, design and execute a deployment, train your network support personnel to administer your cluster environment, provide ongoing consulting and support services, and create and validate a workplace recovery procedure.
Progent's Palo Alto Networks firewall consultants can show you how to select, deploy, and manage Palo Alto Networks firewalls to create a modern security environment that extends across your on-premises and cloud-based assets and protects all users at any location with any endpoint device.
Progent offers national online technical support and consulting services for companies who operate Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft products. Progent's consultants offer Apple macOS and OS X users a variety of services including desktop assistance, migration to the current version of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud services. Remote technical support provides optimum leverage for your IT budget by preserving user efficiency and shortening the hours billed for network repair services. Sophisticated remote access technology and skilled technicians and engineers allow Progent to solve the majority of network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security specialists to help you with the most difficult network problems.
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and expert services to provide comprehensive endpoint detection and response.
Cisco's wireless IP phones are hardened wireless devices intended for professionals who are mobile within campus, warehouse, retail or other environments where IT management requires portable phones that provide more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Successful integration of Cisco's wireless IP phones typically requires that you configure and optimize many components of your wireless environment such as APs, switches, wireless LAN controllers, and network management tools. Progent's Cisco-certified experts can provide remote and onsite support to help your organization create and maintain a Cisco wireless VoIP phone solution by providing services that range from debugging the set up of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Progent's Apple Mac support consultants can help you with a broad range of network infrastructure issues including system architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless networking. For company networks built solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and supporting a network architecture that is reliable, secure, efficient and supportive of your corporate goals. Progent can help you configure Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to support Cisco routers and switches.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
The Helpdesk support delivery structure adopted by Progent's Technical Response Center gives small companies an affordable alternative to reliance on independent service individuals by offering extensive expertise accessible to multiple support groups, optional 24x7 access to urgent assistance, fast escalation to appropriate experts for handling even the most intractable problems, service consistency and reliability, prompt follow through overseen by seasoned IT service administrators, a selection of easy-to-use ways for requesting support tasks, plus a high level of progress transparency made possible by ticket updates and available through a web portal.
Network monitoring ordinarily entails tracking a system's resource usage to help identify throughput bottlenecks or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring tools that run under Linux or UNIX and can be used to monitor multi-OS networks where Linux and Windows operate together. Progent's system support engineers can show you how to use both these tools to tune and troubleshoot your network. Progent's Linux support professionals provide small companies and developers help with administering and supporting UNIX and Linux systems that work with Microsoft-based technology.
Progent's Data Center consultants can help you select fault-tolerant data centers that meet the particular requirements of your business. High availability Internet Data Centers are especially attractive to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Trying to design an in-house data center with even a minimum level of fault tolerance is too expensive for most small organizations. Progent can show you how to get all the benefits of high availability data centers and 24x7 colo sites by offering a full array of engineering and maintenance services.
Progent provided a wireless integration solution that enabled a school to improve efficiency and eliminate the ongoing expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even greater distances. This wireless alternative provided improved performance and reliability than simply amplifying the 802.11b wireless network, and since it uses the 5.8Ghz band it provided protection against outside interference.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that incorporates over a quarter century of experience assisting manufacturing and service companies to simplify complex supply chains and improve the efficiency of key business processes in order to get products to market quickly and meet customer commitments dependably. Progent can provide the expertise of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or on-premises services that spans from as-needed guidance to comprehensive solution planning and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and DBA services.
Progent's Cisco-Certified network consultants can assist you to run Cisco's management utilities along with a variety of powerful third-party products to build a comprehensive network management strategy to keep your environment running reliably, conserve expensive resources, protect your data, recover rapidly from device failure or malicious attacks, and allow you to expand or repurpose network resources sensibly and economically as your company grows.
Progent's Microsoft-certified consulting experts have over 10 years of background planning, deploying, optimizing and repairing SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can assist your company to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent can also assist you to install and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to fix critical issues uncovered by SCOM 2012.
Progent can help organizations of any size to adhere to best practices to set up SCVMM 2012 hosts, networking, storage, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your company to move from an older release of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM environment to make sure you get the highest possible return on investment.
Progent makes use of the Flexential Tampa data center primarily to deliver private cloud hosting services. Progent has a group of IT consultants based in the vicinity of Tampa, and Progent can also provide remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware specialists, and senior DRBC preparedness consultants. Progent can also assist you to design and execute a move to the Flexential facility with services like designing system architecture, specifying hardware components, system configuration and testing, debugging, setting up remote network management, and educating your network staff.
Progent's Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your IT system from attack by external and inside sources. Forefront Threat Management Gateway and ISA Server perform thorough inspection of Internet protocols such as HTTP, which enables these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through experienced design and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
Progent can provide economical remote access to IT engineers skilled in a wide range of products and technologies that provide solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan, Double-Take Software, MozyPro, Retrospect, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist you to implement, enhance, or maintain data backup solutions for a variety of environments including on-premises, edge to datacenter, cloud, or a mix.
Progent's Microsoft-certified consultants can provide budget-friendly remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent offers full-service project management to help you design and execute an efficient move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
For advanced project management support, Progent can provide access to veteran information technology experts with years of experience in IT management, program development, and business process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise clients adhere to leading practices to ensure that major projects are completed on time and on budget.
Progent provides Windows 2003 Cluster Server consulting to help your business deploy fault-tolerant server clusters designed to deliver 100% uptime. Clustered Windows servers for non-stop systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Microsoft Exchange Server Cluster. By showing you how too plan fault-tolerant clustered server solutions around Microsoft Windows Server Cluster 2003, Progent's Premier Windows engineers ensure that your non-stop server clusters are configured to optimize the competitive advantage of your information network.
Progent offers consulting expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall/VPN appliance that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent can assist businesses of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to upgrade from an earlier version of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you get the highest possible business value.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through thorough examination and extensive work with network security architecture. ISSAP consultants have in-depth knowledge of access management systems and techniques, phone system and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-certified security experts can assist your company with all phases of secure network architecture.
Progent offers the support of Microsoft-certified engineers and experienced software programmers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security consultants to help your business to evaluate the potential benefits of SQL Server 2012 for your business, install test environments at your site or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define a cost-effective and safe network infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Progent uses an enterprise-class support reporting system that stores and formats complete documentation for all billed services. Unlike many independent consultants or small support firms who offer minimal documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every consultant to each customer. The practice of detailing and organizing service records results in more efficient support and eliminates a slew of common misfortunes such as when a support customer is virtually held hostage to a consultant who won't release vital service information.
Progent's Microsoft consultants can assist your company to assess the benefits of Microsoft Lync Server for your business and can assist you to plan and execute a rollout of Lync Server that consolidates the management of IM and Presence and increases the productivity of your office employees, at-home workers, and smartphone users. Progent can also assist your company to perform a smooth upgrade to Microsoft Lync Server 2010 from Microsoft Office Communications Server or Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing functions of MS Office applications, and offer online seminars and continuing technical support for Lync Server and other Microsoft technologies.
Windows Server 2008 represents a major step forward in making IT networks more secure and available, simpler to virtualize and administer, higher performing, and able to offer a better platform for web hosting and development. Progent can help your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, network monitoring, and security services.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco allows organizations to gain the full advantages of bringing smart traffic control into their networks. Cisco's switching product line makes it possible to deploy capabilities that make your network infrastructure highly robust to handle time-critical requirements, scalable to facilitate growth, safe enough to protect restricted data, and capable of prioritizing and managing traffic flows to optimize system operations. Progent's Cisco certified consultants can help you pick out and integrate Catalyst switches that make sense for your company. In addition, Progent's CISM certified security specialists can show you how to create a strategic security plan and configure Catalyst switches so they help enforce your security policies. Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Catalyst 6500 Series Switches.
Progent's Apple Mac consultants can support the creative facets of Macintosh environments by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or setting up an audio/video post production studio.