Even if your business has a minimal network services group and a limited IT budget, your information network can still have the same high availability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical network applications and servers operating.
Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small companies to plan, install, administer, and troubleshoot Microsoft SQL 2008 solutions so that they gain the optimum competitive benefit from this state-of-the-art database management platform. Also, Progent offers expertise for network architecture, company-wide protection, and software development to optimize the business advantage of your computer network.
Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better support for your information system.
Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that let you analyze your business more thoroughly, turning uncooked information into valuable insights into your company and customers.
System Center Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help your organization with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.
Progentís Technical Response Center (TRC) provides nationwide extended hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to competent specialists as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the value of Exchange 2010 for your company and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by increasing your productivity, lowering the expense of equipment and support, simplifying management, and consolidating your key communications platforms.
Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large companies develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the various top level Help Desk application programs on the market and determine which packages may be excessively expensive, miss critical functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for special tasks or to substitute for absent or incapacitated personnel.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value.
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to ransomware and meets your company's needs.
Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and send email, search the GAL, import addresses, synchronize calendars, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.
Progent's short-term staff augmentation services allow businesses to respond to the need for network professionals without incurring the expense and delays that come with identifying and hiring reliable technical workers and without adding to your permanent head count.
ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance problems.
Progentís Technical Response Center provides affordable national extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone support and online secure computer connection to isolate and resolve technical problems quickly and economically.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop test systems and migration plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, create a corporate-wide security strategy, automate IT administration, help with application development, and build and validate a disaster recovery/business continuity plan.
Cisco Unified Communications Manager (Unified CM), formerly branded CallManager, functions as the foundation of Cisco's communications and collaboration solution. Cisco Unified Communications Manager and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's Cisco-certified consultants offer effective and budget-friendly remote and onsite support to assist organizations of any size to create and maintain CUCM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of CUCM support and debugging in areas that include integrating VoIP phones and Video phones, reviewing dial plans, setting up SIP trunking and PSTN calling, deploying Cisco ISR routers with CUBE VoIP networking support, creating UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server.
Progent's Cisco CCIE-certified Wi-Fi network experts can provide remote or on-premises integration and troubleshooting support to assist your organization to design, configure, upgrade, optimize, administer and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless access points to accommodate your unique workplace design, construction, and anticipated network traffic.
Progent offers enterprise clients the services of a certified NetApp consultant to deliver online or onsite support for NetApp's entire line of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN technology supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to resolve problems with NetApp SAN storage deployments efficiently based on leading practices.
Progentís colocation center IT services are designed for companies with hardware located at IDCs or data center colocation hosting sites and in need of timely on-premises service at the collocation facility plus remote help from Microsoft and Cisco Premier Certified experts. Progent provides a complete range of data center and data center and colo consulting services such as network topology evaluation, Windows and Linux server installation and support, tech support for server and communications infrastructure, design and installation of high availability systems, architecting and implementing layered security defenses, firewall integration and support, designing load balancing environments, and planning high-availability server and storage clustering configurations.
Progent can deliver in-depth remote consulting for all technologies associated with todayís small business IT networks and allows you to outsource an array of vital, on-demand support services including a part-time Chief Information Officer to offer advanced IT design and negotiating skills, a Technical Response Center for help desk support, proactive remote monitoring, spam and email-borne virus filtering as a managed service, project management help for major projects such as site relocations oroperating system upgrades, connectivity consultants for building and maintaining fast and robust infrastructure, certified security specialists to verify data safety and compliance, disaster recovery experts to create business continuity plans, and software programmers to create, customize, or troubleshoot mission-critical application programs.
Progent is among the most experienced network support firms for designing email systems powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange Server 2000 under common scenarios including updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 management.
Progent's certified consultants can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security strategy, streamline network administration, help with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks PA-Series firewalls to create a modern cybersecurity solution that extends across your data center and cloud-based resources and guards any user at any location with any device.
Progentís team of expert software programmers, relational database architects, and program managers can assist large businesses to complete development projects for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and program co-ordination or Progent can assist clients fill in expertise gaps by providing database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with other data sources like Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also can provide experience with web development technologies and can help clients to create, enhance, repair, or migrate web applications to utilize the latest advances in web technology.
For Windows desktop virtualization, Progent offers the support of a Citrix-certified XenDesktop expert who can assist your company to design a XenDesktop environment that improves the strategic value of your IT system; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and deliver advanced remote troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage XenDesktop effectively.
Progent's Solaris family consulting services provide small and mid-size companies and developers help with administering and supporting Sun Solaris systems that operate with Microsoft-based technology. Progent offers your business contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with an easy single source to help you create and manage a protected and robust mixed-platform connectivity and communications environment that allows Solaris and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent offers national urgent phone support and consulting services for businesses who operate UNIX or Linux networks or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Online technical support offers optimum return for your information technology budget by protecting client efficiency and limiting the time charged for network analysis and repair. Sophisticated remote access technology and skilled technicians and consultants combine to enable Progent to handle the majority of network problems without wasting time and money by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of telephone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security professionals to help you with the most difficult system issues.
Progent can assist you to plan and implement an efficient transition from a Solaris-powered information environment to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity products, business applications, and software development platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business discontinuity by designing an effective transition plan that preserves your existing assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current infrastructure, migration planning and testing, Exchange migration services, information and application software transition, and server and storage migration and economization.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Mac software can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, import addresses, synchronize appointments, and alert people to meetings with your Exchange account. Progent will verify that your Exchange Server is properly set up and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized one-on-one Entourage education.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting SCOM solutions and offer organizations of any size expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design a topology for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on leading practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Progent's Microsoft-certified consultants have more than 10 years of experience planning, implementing, optimizing and troubleshooting SCOM solutions and offer companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can provide fast online or on-premises troubleshooting to help you to fix serious problems uncovered by SCOM 2012.
Progent offers affordable online consulting to assist companies to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating Microsoft-based security solutions for IT networks with multiple sites, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business design and deploy an installation of ISA Server 2004 that supports your information security needs without limiting your network.
If you want to revamp your production web site, create internal websites for purposes such as human resources or employee education, establish a high-impact web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also show you how to design and maintain a secure, robust server and communications network, including remote and wireless connectivity, to run your web tools.
Progent practices information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent faces few competitors. Small businesses who utilize trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and efficient.
Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure test systems to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, develop and execute a smooth migration strategy, train your IT management and support personnel, and provide as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 solution gives you maximum business benefit.
Microsoft Windows Enterprise Directory requires extensive practical experience to integrate optimally across an enterprise. Progentís Microsoft Certified consultants are experienced in planning, integrating, and maintaining sophisticated Microsoft Enterprise AD projects. Progentís areas of expertise with Windows Server Active Directory include replication issues, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy legacy software configuration objects in production AD environments, and repair of unsuccessful installations of Active Directory and AD-associated applications.
Remote continuous monitoring, automated alerts, and actionable reports are vital to preserving the health of your IT system and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced so far that companies of any size can afford a level of network stability that was previously reserved for enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical service packages designed to help your company to identify and resolve a most network problems before they get big enough to disrupt productivity.
Progent's UNIX platform consulting experts provide small businesses and software developers assistance with managing and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you an easy single consulting firm to show you how to build and maintain a protected and robust cross-platform network and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and include unified management of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's subscription-based security services to create and centrally control network environments that include branch offices, data centers, and cloud resources.
Progent's Microsoft and Cisco premier network engineers offer advanced help with a wide range of products and technologies and can provide that assistance online nationwide or in person in major cities throughout the country and anywhere in California. Progent offers remote support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that include a combination of Windows and UNIX/Linux platforms. Progent also offers the expertise of Cisco CCIE network engineers for complex network problems, as well as the the assistance of CISM-qualified security engineers to assist with complex security planning and troubleshooting. Progent has delivered remote network support to businesses in all 50 states in the United States.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent provides expertise for security evaluation packages including LANguard from GFI for running a set of automatic system auditing scans to identify possible security gaps. Progent has extensive knowledge of security analysis tools and can show you how to understand testing reports and react effectively. Progent can help you build protection into your company operations, configure auditing software, plan and deploy a protected system architecture, and recommend policies to optimize the security of your IT system. Progent's security professionals are available to show you how to set up a firewall, implement secure remote access to email and data, and integrate virtual private network. Progent's qualified security consultants can also validate the protection of web-based applications and can run extensive security assessments of company-wide security to determine your organization's compliance with key industry security standards such as HIPAA, PCI, and ISO 17799.
System Center Configuration Manager 2016 automates software deployment at scale, centralizes compliance settings control, inventories network resources, protects against company data leakage, performs health reporting, enables secure self service, and offers a common point of control for managing mixed-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration experts can assist you with any facet of designing, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent's Cisco Jabber consultants offer online or onsite expertise to help organizations of any size to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent offers advanced support for all the products, technologies and services that make up creating an end-to-end Jabber solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac computers, iOS and Google Android smartphones, SIP trunking, WiFi networks, cyber security, cloud computing, telepresence systems, PBX systems, disaster recovery preparedness, and the many other pieces of a modern collaboration solution.
Progent's Linux consulting experts offer small companies and developers help with managing and maintaining Linux computers that run with Microsoft-based technology. Progent can give your organization contact with Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with major Linux derivatives such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.