Additional Topics of Interest

Comprehensive Event Management IT Services
Top On-site Support System Center Operations Manager

Even if your business has a minimal network services group and a limited IT budget, your information network can still have the same high availability and performance that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-expert and Cisco-premier IT consultants, the most recent network management products for proactive monitoring and alerts, and economical support programs such as a help desk service to keep your mission-critical network applications and servers operating.

SQL 2008 Support and Integration
Microsoft SQL Server 2008 Support and Help

Progent's Microsoft-Premier SQL engineers can provide an array of services to assist small companies to plan, install, administer, and troubleshoot Microsoft SQL 2008 solutions so that they gain the optimum competitive benefit from this state-of-the-art database management platform. Also, Progent offers expertise for network architecture, company-wide protection, and software development to optimize the business advantage of your computer network.

Onsite and Remote Support Microsoft Certified
Certified Microsoft Partner Repair Installation

Progent is a Microsoft Certified Partner with special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners represent the elite organizations who earn the highest customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business better support for your information system.

Consult Business Portal for Dynamics GP
Expert Microsoft Certified Consultancy Dynamics GP Modifier

Progent's expertise delivering Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms make it possible to create custom line-of-business programs and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Dynamics GP reporting consultants can help you create reports that let you analyze your business more thoroughly, turning uncooked information into valuable insights into your company and customers.

24-7 SCCM Device Management Consultant Services
SCCM MDM Integration Support

System Center Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for administering mixed-operating system networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help your organization with any aspect of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid environments.

Virginia Computer Help
Minnesota Network Assessments

Progent’s Technical Response Center (TRC) provides nationwide extended hours remote help for information systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support professionals provide after-hours telephone support and remote secure computer connection to troubleshoot and resolve technical problems rapidly and economically. The scope of technical experience represented by Progent's team of nationwide support professionals makes it possible to escalate even the most difficult problems to competent specialists as needed. For urgent issues, the TRC tries to respond to your request for service in less than one hour.

Exchange 2003 to Exchange 2010 Upgrade Specialist
Microsoft Exchange 2010 Migration Consulting Services

Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the value of Exchange 2010 for your company and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will provide fast ROI by increasing your productivity, lowering the expense of equipment and support, simplifying management, and consolidating your key communications platforms.

Helpdesk Sharing Computer Consulting
24/7/365 Supplemental Service Desk Technology Consulting

Progent's Microsoft and Cisco authorized experts provide several service programs to help mid-size and large companies develop an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and enhancement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses analyze the various top level Help Desk application programs on the market and determine which packages may be excessively expensive, miss critical functions, or align badly with your company's corporate culture. Progent also provides temporary staffing for companies who want to reinforce their internal Help Desk team for special tasks or to substitute for absent or incapacitated personnel.

Setup and Support SCVMM 2012 Live Migration
IT Consultants VMM Management Server

Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy version of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you realize the highest possible business value.

ransomware response and recovery Services
ransomware protection planning Consultant

The ProSight Ransomware Preparedness Report is a low-cost service built around a brief discussion with a Progent information assurance consultant. The interview is intended to assess your organization's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient AV and backup system that reduces your exposure to ransomware and meets your company's needs.

Setup and Support PST files and Outlook for Mac
Entourage Engineer

Microsoft Exchange and Macintosh computers can work together efficiently. Progent's Apple and Microsoft premier consultants can show you how to set up Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and send email, search the GAL, import addresses, synchronize calendars, and invite fellow workers to conferences with your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web Access are working. Progent also can provide specialized onsite Entourage training.

Remote Immediate IT Staffing Services Remote Troubleshooting
24 Hour Short Term IT Staffing Setup and Support

Progent's short-term staff augmentation services allow businesses to respond to the need for network professionals without incurring the expense and delays that come with identifying and hiring reliable technical workers and without adding to your permanent head count.

Support Outsourcing ProSight Remote Network Troubleshooting
After Hours IT Consulting ProSight Remote Network Troubleshooting

ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology maps are always current, copies and displays the configuration of almost all devices on your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, expanding your network, locating devices that need important software patches, or resolving performance problems.

Server Installation Nationwide Remote
Kentucky Setup Service

Progent’s Technical Response Center provides affordable national extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service professionals offer 24x7 telephone support and online secure computer connection to isolate and resolve technical problems quickly and economically.