For custom application creation, Progent can supply programming experts to produce line-of-business software in areas such as eCommerce, web development, Microsoft Dynamics packages including Microsoft Dynamics GP, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's SonicWall firewall consultants can show you how to configure, manage, and tune SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 devices. Progent's CISM and CISA-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end security plan and build security into your business practices.
Progent can assist you in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook.
E-Mail Guard is a complete service for blocking spam and virus attacks. E-Mail Guard handles the protection and management of corporate email by providing constantly improved spam and virus blocking, policy management, content filtering, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features tracking, administration and reporting tools plus outbound email filtering to help you fix your email environment and specify and enforce company email policy.
Dynamics GP allows you to expand and control your business more efficiently by delivering easy access to decision-driving data and a fast ROI. Dynamics GP/Great Plains confers major business benefits including its ability to extend the reach of your organization, handle your financials, automate financial operations, unify processes throughout your company, improve inventory control, increase order accuracy, grow sales and shorten lead-time, and increase cash flow. Progent can help you set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Dynamics GP/Great Plains software.
Progent’s Shared Call Center service makes it possible for your IT organization to split responsibilities for Help Desk support seamlessly between your in-house IT staff and Progent's pool of certified technical support technicians and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation platform for handling service requests, ticketing, ownership, status tracking, and metrics.
Configuration Manager automates software provisioning at scale, centralizes compliance settings management, keeps track of network resources, guards against company data leakage, provides health reporting, enables secure end-user self service, and delivers a single control mechanism for administering multi-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist your organization with any facet of planning, implementing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid networks.
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid environments that can include private clouds and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop workflows for building and deploying virtual machines and hosts, design fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and refine PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's hypervisor professionals offer advanced Windows Hyper-V consulting and VMware ESXi expertise.
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that improves cloud integration, works with the most popular smart phones and tablets, allows one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies management reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and experience to resolve the many IT and business issues involved with upgrading to Dynamics GP 2015 R2 and can assist your organization to carry out an efficient migration that will maximize the business value of your investment in this mission-critical product.
If your business computer system mixes Sun Solaris platforms with Windows, Progent can help you to integrate your computers into a unified environment that allows all your operating systems to coexist for simple administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's Sun Solaris and MS Windows coexistence support offerings feature network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Contact Center support.
Progent can provide expert remote support services to help businesses connect their networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can help you to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in either cloud-based systems or in hybrid topologies that seamlessly combine local IT assets along with public cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than 15 years of background delivering high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy restore capabilities for Microsoft environment. SCDPM 2016 offers application-sensitive backup for critical workloads like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and can use Microsoft Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to migrate from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite support and can provide as-needed expertise to resolve challenging issues or deliver comprehensive project management support to help you finish your Data Protection Manager 2016 deployment on schedule and on budget.
Progent's Microsoft-certified ISA Server consultants have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many sites, remote users, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to help your small business in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Progent's ProSight family of managed services are geared to offer organizations who maintain minimal internal network support teams with affordable access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include fixed network management expenses, automation of common management tasks, continual absorption of the latest information technology, graceful migration from legacy systems to up-to-date solutions, improved alignment of computer technology with business objectives, access to veteran IT experts, and freeing up management to focus on business instead of ever-changing network technology.
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in important areas such as multitenancy, flexible infrastructure, cloud support, scalability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to cut network expenses and enhance productivity.
Progent’s Microsoft-certified engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit PC desktop computing, plan an affordable migration strategy that reduces business interruptions, and deliver inexpensive, expert online help to assist your company to install 64-bit desktop software and application programs on your current computers.
Progent’s Microsoft-certified consultants can provide businesses of any size consulting, technical support, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently connecting people, groups and information. SharePoint Server provides a common location for your workers or customers to access, manage, distribute and interact with relevant data, documents, and applications and to interact with other people. SharePoint allows faster and more intelligent decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, clients, workgroups and projects with the data they’ve developed in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Progent offers the expertise of Microsoft-certified engineers as well as experienced software developers, database administrators, project managers, network infrastructure architects, business continuity specialists, and certified data security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, set up pilot systems at your site or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
DoubleTake/Carbonite Software publishes a family of products designed to deliver small and midsize companies a range of cost-effective solutions for replicating and recovering business-critical workloads such as Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small company IT networks to achieve a high state of availability and disaster recovery capability at an affordable cost.
For mid-size businesses looking for network consulting services, Progent can deliver a variety of alternatives such as local help, remote support, off-site Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, business relocation support, software development, and expert consultation. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent offers professional on-premises support for solving network issues rapidly and economically.
Progent's Cisco-Certified network management engineers can show you how to use Cisco's management utilities along with a selection of specialized third-party applications to build a comprehensive network management strategy to keep your network operating smoothly, conserve expensive resources, protect your data, recover quickly from hardware breakdown or deliberate assaults, and allow you to expand or repurpose network resources sensibly and affordably as your company evolves.
The current ASA 5500-X Series of firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new installations. Progent's Cisco-premier CCIE network experts can assist your company to maintain your existing PIX or ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, tune, administer and debug firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to plan and deploy a DR system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
Progent offers affordable remote consulting to assist companies of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery mechanisms, and security.
Progent can provide affordable remote and on-premises support to help businesses of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow access to Google's state-of-the-art AI and machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security.
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for efficiently coordinating people, groups and data. Microsoft SharePoint Server provides a common location for your employees or clients to connect to, manage, distribute and manipulate relevant data, files, and applications and to communicate with other people. Microsoft SharePoint allows quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, clients, teams and major tasks with the data they’ve created in a manner that makes data convenient to locate, download and re-use. Progent's SharePoint experts can assist you to support your current SharePoint environment or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent's Cisco CCIE-certified wireless infrastructure consultants can provide remote or onsite configuration and debugging support to assist you to plan, implement, update, optimize, manage and troubleshoot Aironet wireless access point deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is easy to administer and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and anticipated workloads.
Progent offers two low-cost service packages intended to enable small businesses to get an objective network security evaluation from a certified security consultant. With Progent's External Security Inventory Checkup, an engineer runs a comprehensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a system scan from a secure machine inside your company firewall to assess the risk to internal attacks. Both security inventory packages are configured and executed from a protected external site.
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of advanced security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can help your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally control network environments that include branch offices, data centers, private clouds and public clouds.
Progent’s private cloud hosting service allows small and midsize businesses to run key applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fault-tolerant hardware with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for backup replication and restore. Smaller organizations can use Progent’s private cloud to avoid large capital costs for the purchase, upkeep, and operation of computer equipment and data center facilities while benefiting the highest levels of system reliability and security.
Progent’s Disaster Recovery/Business Continuity specialists have in-depth backgrounds helping small and mid-size organizations to reduce system downtime by offering affordable remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network design, data backup and restore systems, and transparent system maintenance. Progent’s business continuity consultants can help your company to develop and validate a sensible business continuity strategy that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can help you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualization, clustering, network load balancing, transparent off-site backup, and geographically dispersed data centers.
Progent’s IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it involves planning system infrastructure, creating an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or building a web-based eCommerce application, outsourcing your IT technical services can contain expenses and eliminate risks, allowing IT service expenses to increase in a more linear and manageable manner than is possible by building up a bulky, knowledgeable internal IT organization. Progent’s Outsourcing White Paper and flyers explain how Progent can help you build a secure and highly available network architecture for your critical business software powered by Windows including Office XP, Office 2003, and Office 2000.
Microsoft Windows Server Update Services allows information technology managers to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft WSUS, network support personnel can completely and effortlessly manage the distribution of updates that are released through Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial setup of Microsoft Software Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up client's workstations, defining the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
Progent provided a wireless integration solution that enabled a school to increase efficiency and avoid the recurring expense of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can reach even greater distances. This wireless alternative offered improved bandwidth and reliability than simply amplifying the 802.11b network, and since it utilizes the 5.8Ghz band it provided immunity to local interference.
Progent's Cisco CCIE wireless network infrastructure experts can provide remote or on-premises integration and troubleshooting services to assist you to plan, implement, upgrade, tune, manage and debug Aironet wireless AP environments of any size or topology. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network infrastructure and cloud-hosted resources to build a seamless enterprise connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace design, building structure, and anticipated workloads.
Progent is one of the most qualified information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size companies get the full benefits of Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server support.
Progent's Microsoft engineers offer advanced support in implementing, managing and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective online support services following industry best practices to help organizations of all sizes to receive all the benefits of this leading project management solution. Support services offered by Progent include system planning, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network infrastructure optimization, and customized webinar training classes.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX, Dynamics NAV, Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro. Progent can provide programming, troubleshooting, administration help, upgrade support, and one-on-one or group online training classes tailored to meet your specific requirements. Progent's experts also can help you integrate and support a secure, robust network infrastructure to support your ERP, MRP and accounting applications.
Progent's pricing model is to charge for online service and in-person visits per minute. Consequently, you are invoiced exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or urgent service, and inside California or in regions where Progent offers on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent imposes no initialization fee and requires no monthly commitment for support services provided during regular business hours. Many service firms impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity eliminates big bills for quick solutions so you won't be tempted to permit minor problems to fester.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to provide centralized control and comprehensive security for your email traffic. The powerful architecture of ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a further level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall.