Progent offers Windows Cluster Server expertise to help your company implement high availability clustered servers that can deliver 24x7 operation. Windows cluster servers for non-stop networks include Windows Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster Server. By helping you plan non-stop clustered server environments around Microsoft Windows Clustered Server 2003, Progent’s Certified Windows consultants ensure that your zero-downtime server clusters are configured to optimize the competitive advantage of your information system.
Progent's UNIX family consulting services offer small businesses and developers assistance with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient single consulting firm to help you build and manage a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SuSE, Debian-GNU and Slackware.
Progent's CISSP-premier cybersecurity experts can help businesses of any size with any aspect of information system security. Progent can help create efficient cybersecurity solutions that guard a small business from modern malware attacks or Progent can design, deploy, and manage a comprehensive security strategy for hybrid networks that support local, online, and mobile users sharing network resources spread over multiple physical sites and public and private clouds.
Progent's Microsoft and Cisco certified experts provide several ways to help medium-size and large organizations create an efficient and productive internal Network Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Deployment Services help businesses analyze the numerous top level Help Desk software packages available and determine what packages may be too costly, miss critical functions, or align poorly with your company's corporate culture. Progent also offers short-term staffing for companies who want to reinforce their in-house Help Desk team for occasional tasks or to substitute for vacationing or indisposed personnel.
Progent’s Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of veteran technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the leading shared PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and metrics.
Progent's Citrix-authorized engineers can help your company to understand the business advantages of XenServer as well as additional Citrix platforms, and can help you to plan, test, implement, troubleshoot, and maintain a XenServer solution. Progent can also assess your existing XenServer environment and show you how to optimize resource utilization, performance, security and compliance, uptime, and disaster recovery.
Progent is one of the most qualified network support companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get the full benefits of Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 Server support.
Progent can supply small businesses with an IT management professional who can act as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate appropriate technology to improve business operations so they match better with your business objectives. Your company can create and install a well thought out IT strategy without incurring the cost of a full-time senior IT executive.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that provides the foundation for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET components bundled with Microsoft Small Business Server calls for a computer support expert with real-world experience designing and integrating cohesive, comprehensive business network solutions. Progent's Microsoft Small Business Server professionals have an average of over a decade of experience integrating computer networks built on Microsoft products. This background ensures you results in deploying, administering, and repairing IT environments that include the SBS Server suite of servers and productivity software.
For corporations with branch offices in or any area served by Progent's consultants, Progent's Microsoft-Premier network support professionals and certified Cisco network specialists offer a variety of IT support services such as project management, Sarbanes Oxley compliance, office relocations, corporate security, system architecture, local or remote emergency support, and troubleshooting for collocation hosting environments. A Progent IT consultant can help you plan a multi-site network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help major enterprises design, deploy and support massive rollouts of updated releases of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and remote networking.
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-site, cloud-based, and hybrid environments, train your IT management staff, create a corporate-wide security plan, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Progent's wireless site survey and predictive modeling assist you to plan, deploy and debug a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that delivers the reception, speed, capacity, Quality of Service, security, and roaming ability your business requires. Wi-Fi survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises site survey services for confirming, optimizing, and debugging an operational wireless network.
E-Mail Guard from Postini provides constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini partner and support firm. If your organization is too small to qualify for a regular Postini license, you can still have access to Postini’s Perimeter Manager services via Progent’s E-Mail Guard anti-spam and antivirus aggregation program. Progent’s expert e-mail protection professionals can help you create an email protection plan that incorporates anti-spam and antivirus technologies and policies.
DoubleTake/Carbonite Software publishes a selection of products intended to deliver small and midsize businesses a variety of affordable solutions for backing up and restoring vital workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and SharePoint. Progent’s disaster recovery planning consultants have extensive experience integrating DoubleTake/Carbonite technology into small business IT systems to create an advanced level of fault tolerance and business continuity capability at an affordable price.
Exchange 2003 Server Upgrade Remote Troubleshooting
Progent's Cisco-Certified network management consultants can assist you to run Cisco's network management tools alongside a variety of specialized third-party applications to build a comprehensive network management solution to keep your environment running reliably, conserve expensive resources, protect your data, revive rapidly from device breakdown or deliberate attacks, and enable you to expand or reassign network resources intelligently and affordably as your business evolves.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center can be used for testing line-of-business applications, creating efficient migration methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, mitigating compatibility problems, and building training systems for new products and technologies. For Progent customers without adequate internal resources to configure proper pilot systems, Progent's Test and Training Lab cuts capital outlay and technical risk and helps keep vital network projects on schedule.
GIAC (Global Information Assurance Certification) was founded in 1999 to certify the knowledge of IT security professionals. GIAC accreditations are acknowledged by businesses and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for any of the security disciplines covered within GIAC certification including auditing infrastructure vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Progent's Citrix-certified experts can help you to evaluate the strategic benefits of the available versions of Citrix Essentials for Hyper-V, assist you to use Citrix administration utilities with your Hyper-V network, and show you how to deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and recoverability of your virtualized environment while reducing the cost of equipment and operations and simplifying management processes.
Progent’s IT outsourcing services offer affordable computer support for small companies. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support expenses to grow in a more linear and manageable manner than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available network foundation for your critical business software based on Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent can assist you in all facets of your upgrade to Exchange Server 2016 such as planning high availability architecture for an on-premises, cloud-based or hybrid environment; licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and log files; configuring HLB for high-availability CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Meraki wireless AP consultants provide online and onsite support to help organizations of any size to design, deploy, manage, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist your business to configure and support Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products including Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, performance, security compliance, manageability and uptime for wired and Wi-Fi clients regardless of their mobility or device.
Progent offers national remote help and troubleshooting services for companies who run Apple Mac OS X environments or whose information systems feature a combination of Apple macOS and Mac OS X with Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the current edition of OS X from other earlier versions of Apple macOS and Mac OS X, plus help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online network consulting provides maximum leverage for your IT budget by protecting client productivity and shortening the hours charged for network repair services. Advanced remote support tools and experienced technicians and consultants allow Progent to solve most IT problems without wasting time and expense by going to your location. In most of cases your IT issues can be dealt with over the phone or via a combination of telephone support and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA premier security professionals to assist you with the most difficult network issues.
Progent's Microsoft-certified network engineers can help your organization to assess the benefits of Exchange Server 2010 for your business and can help you to design and carry out a smooth migration to Microsoft Exchange 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide fast payback by improving your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and integrating your vital communications platforms.
Progent’s Microsoft experts provide small and mid-size companies enterprise-level consulting services for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for change and configuration automation. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as Systems Management Server. Configuration Manager provides a variety of new features to Systems Management Server 2003 such as full automation, built-in Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use Systems Management Server or Configuration Manager economically for streamlined operating system and application deployment, security patch control, application tracking, and software license reconciliation. Progent's consultants can also help your company to migrate efficiently from Microsoft Systems Management Server to System Center Configuration Manager.
Progent's Microsoft-certified relational database consultants can provide businesses of any size remote DBA and programming services for popular RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support offered by Progent include software installation and configuration, application architecture and programming, management support, replication strategies, capacity planning, performance tuning, migration, security and compliance, backup/restore systems, troubleshooting, and training.
In addition to offering the expertise of Microsoft Dynamics GP (Great Plains) consultants, Progent can provide experts in Dynamics AX (Axapta), Dynamics NAV (Navision), Microsoft Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers software development, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training customized to address your specific needs. Progent's experts also can show you how to integrate and support a secure, reliable network infrastructure to run your ERP, MRP and accounting applications.
Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can create efficient security systems that guard a small business against modern malware attacks or Progent can design, deploy, and monitor a comprehensive security strategy for hybrid networks that support onsite, remote, and mobile clients accessing network resources spread over a mix of physical sites and public and private clouds.
Progent's company culture will make you a better consultant by improving your information technology skills and increasing the loyalty of your clients. Progent delivers this commitment by recruiting the top professional talent for you to operate with, providing an advanced system infrastructure, running custom software utilities to enable the highest level of support, and by streamlining our business structures for finding and keeping clients.
Progent's certified Office Excel and Office 365 Excel consultants offer a wide range of remote support services to assist you to plan, program, test, deploy, administer, and troubleshoot business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between different versions of Excel. Progent can provide on-demand help to clients who need a quick fix to a specific problem associated with Excel and Progent can also provide comprehensive project management support for upgrading or developing line-of-business application software based on Office Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individual users or teams.
Progent can assist your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as planning high availability (HA) architecture for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can help you to design and implement an efficient transition from a Sun Solaris-based IT system to a network powered by MS Windows and suited for running Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can help you preserve your information and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing assets in Solaris software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of existing infrastructure, migration planning and testing, Microsoft Exchange migration services, data and application software migration, and server and storage system transition and economization.
Progent's consultants can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer networks built solely on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, safe, fast and able to achieve your company's objectives.
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided integration, software development, training, and debugging services since the product's debut. Progent offers advanced expertise for updating legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, pilot, and carry out a cost-effective migration from a an outdated version of GP to the newest release of Microsoft Dynamics GP.
Progent has created special security packages designed to provide larger institutions an objective and comprehensive network security audit from a group of premier security engineers. All Progent's security evaluation packages incorporate a collection of services including automated scans from within and from beyond the company security perimeter, expert interpretation of scanned data by certified security engineers, production of a report explaining the results, plus an interactive concise executive outbrief and an extensive interactive review for in-house network managers.
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks PA-Series firewalls to create a next-generation cybersecurity ecosystem that spans your on-premises and cloud-based resources and protects any user at any location with any device.
Cisco's Firepower NGFWs Firewalls provide a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer centralized management of modern cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's security services to build and centrally control network environments that include local offices, data centers, and cloud resources.
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers who lack sufficient internal resources to configure effective pilot systems, the lab cuts capital costs and technical risk while keeping vital network projects on schedule.
Progent can help your it team to plan and administer hybrid environments that support Windows and Linux operating systems and applications in either cloud-only systems or in hybrid network models that utilize on-premises resources as well as public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a range of public cloud integration services that include Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent uses an enterprise-class support reporting system that records and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local support firms who offer scant documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each consultant to every customer. The discipline of documenting and archiving support activity results in more efficient support and avoids a variety of typical misfortunes such as when a support client is effectively held hostage to a consultant who refuses to release vital service information.
If you are an information technology engineer with system support expertise, teaming with Progent and assisting our customers will enhance your abilities through interaction with Progent's team of motivated, high-output consultants. Progent's commitment to offering IT expertise and technical support to small companies will offer you the opportunity to consult in depth with business leaders and contribute significantly to the success of exciting companies. In addition, Our virtual office network provides the most advanced tools for off-site service and wireless connectivity to allow you to come up with fast fixes when you troubleshoot business-critical problems.