Progent's seasoned ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's ProSight family of managed services are intended to offer organizations who have minimal in-house network administration and support teams with affordable help from enterprise-class management platforms and consulting expertise. Advantages of Progent's ProSight catalog of managed IT services include flat-rate network management costs, smart automation of common management tasks, ongoing adoption of new technology, graceful transition from legacy technology to current solutions, improved alignment of information technology with business objectives, guidance from veteran network consultants, and allowing management to concentrate on business issues rather than fast-evolving information technology.
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to gather information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup/recovery system that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent can assist you in any phase of your upgrade to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent is committed to information transfer from Progent's consultants to customers. By educating customers to handle technical issues that are within their scope, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Mid-size companies who utilize familiar independent service providers or who maintain internal support staffs benefit when Progent passes on information about new technology and proven processes to make their IT environments more reliable, protected, and efficient.
Progent's certified Forefront TMG and ISA Server 2006 consultants can assist you to plan, deploy, and manage a configuration of Forefront Threat Management Server or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your company requires.
Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered services. Unlike some freelance consultants or local support organizations who offer minimal documentation or specifics of tasks performed, each service provided by Progent is accompanied by full documentation. Each Progent staff member has use of the support reports sent by every staff member to every customer. The discipline of detailing and organizing support records results in more effective service and avoids a slew of typical problems such as when a support customer is virtually held captive to a consultant who refuses to let go of vital service information.
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any facet of information system security. Progent can help create efficient security solutions that guard a small business against advanced threats or Progent can design, configure, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources spread over multiple physical datacenters and public and private clouds.
Years of background delivering Microsoft support and Cisco network consulting has enabled Progent to develop a unique ability for supporting branch offices that require IT help with the responsiveness common to with small companies but which includes professional client interaction, complete documentation, and compliance with corporate IT protocols. If your enterprise maintains a sales office located anywhere in or any area served by Progent's consultants, Progent can provide a wide array of onsite and off-site IT support services and system architecture assistance.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent is convinced that a well designed and executed information system can be a pivotal factor for accelerating any firm's growth, and we follow this philosophy in our corporate network infrastructure. We have built a non-stop virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to deliver fast and efficient support, cooperate closely on complex projects, and gain from career and personal growth from being part of an exciting company ethos of self motivation and independence.
Progent's team of application experts offer advanced consulting, software development, integration assistance, and online classes for popular business applications that address vital areas including ERP, general accounting, management reporting, web application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting support online, Progent can assist clients anywhere in the United States to eliminate the time and fees associated with travel and on-premises activity without sacrificing the effectiveness of technical support.
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants can provide a range of network support services including project planning, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based emergency support, and technical support for data center hosting facilities. A Progent IT consultant can help you plan a multi-site information system that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help major corporations plan, deploy and support massive rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to configure Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and remote networking.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management (RMM) technology to help keep your IT system operating at peak levels by tracking the state of critical devices.
MCSE Expert Certified Exchange Server 2003 Upgrade Online Consulting
Progent's Microsoft-certified experts offer computer support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to design, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.
Configuration Manager 2016 automates software deployment at scale, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health monitoring, allows secure self service, and offers a single control mechanism for administering multi-operating system ecosystems running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of designing, installing, operating and troubleshooting a SCCM 2016 deployment for on-premises, cloud, or hybrid networks.
Progent is a Microsoft Certified Partner with accredited competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client satisfaction and are afforded the closest working relationship with Microsoft. The understanding, skills, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better solutions for your IT system.
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and can build or enhance .NET applications quickly and at low cost.
Progent provides IT services for medium size businesses who have 100 to 250 network users. The mid-size company or work group has typically been an overlooked part of the market for network support services. The overhead and support delivery practices of major outside service firms make them too expensive for the typical mid-size company or small medium business (SMB), which commonly has a minimal IT budget with which to support an IT system whose advanced technology and capability are frequently similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office technology and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while offering the small company with enterprise-level support from certified, world-class experts knowledgeable in a wide array of midsized business technologies. If your mid-sized company or small business is searching for levels of network support appropriate for a mid-size organization without budgeting enterprise prices, call Progent.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified mechanism for configuring and administering virtualized datacenters across hybrid environments that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of any size with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older versions of VMM, design workflows for building and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches, write and refine PowerShell scripts, and help you evaluate the potential business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor experts offer advanced Hyper-V consulting and VMware vSphere expertise.
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering with continual replication to deliver rapid, zero RPO disaster recovery between sites located up to 300km apart from each other. Progent's team of veteran network experts can help your business to design, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures such as assigning shelf IDs, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster DR solution to show adherence with industry standards and regulatory requirements.
Microsoft Mac Office allows Mac users to run the industry's most familiar business programs. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and network resources with co-workers who run Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can support networks that mix Mac with Microsoft Windows computers with complete resource sharing, or environments which intentionally limit collaboration between Apple Mac and Windows systems.
Secure Application Publishing with ISA Server 2006 provides greater control over intranet applications while supporting enhanced efficiency by making these applications accessible to authorized remote users. ISA Server 2006 helps protect corporate applications, services, and data across all network layers with stateful packet inspection and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can show you how to design, install, configure, and support Internet Security and Acceleration Server on your network so that your company achieves a highly functional and affordable combination of security, productivity, and speed.
Progent's managed services for patch management provide organizations of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.
Progent offers the support of certified consultants as well as experienced database application programmers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and security consultants to help you to evaluate the likely benefits of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, design and carry out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent's Technical Response Center provides nationwide extended hours remote assistance for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support engineers provide after-hours phone support and remote direct network connection to troubleshoot and resolve network problems rapidly and economically. The breadth of technical expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the toughest problems to appropriate experts as required. For urgent problems, the TRC tries to respond to your call for service within one hour.
The QTS Colocation Center facility is located in the seismically-stable Natomas area of Sacramento, CA. If your company is now using the QTS data center as a colocation site or if your business is planning on migrating your primary or offsite backup equipment to the Herakles data center, Progent offers a range of cost-effective services such as data center migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management services, virtual server configuration, remote network monitoring, streamlined network management, software programming, business continuity solutions, data security assessment, and the use of the Progent Test Lab.
Even if your business has a minimal network services group and a modest technology budget, your information network can still have the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier network consultants, the most recent network management software for proactive monitoring and threshold alarms, and economical support packages such as a help desk service to keep your vital business applications and servers up and running.
Progent's background delivering Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning raw information into valuable understanding of your business.
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid recovery of vital data, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 such as Microsoft 365 solutions, mobile management, teleworker connectivity, data and identity security, automated deployment, and Help Desk Call Center support services.
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, implementing, enhancing and repairing SCOM environments and can provide organizations of all sizes expert online or onsite consulting support for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Progent's certified Office Excel and Office 365 Excel consultants can provide a wide variety of online services to assist you to plan, develop, pilot test, deploy, administer, and troubleshoot applications powered by any release of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your existing Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Android phones and tablets, and resolve compatibility problems between different versions of Excel. Progent offers on-demand help to organizations who need a quick solution to a specific issue related to Excel and Progent can also provide full project management services for upgrading or developing line-of-business application software based on Excel. Progent's affordable online training for Office Excel can be customized to address the needs of individual users or groups.
Progent can provide the support of a senior specialist with years of experience installing, maintaining, and enhancing telepresence platforms from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network management team, your Internet Service Provider, and your telepresence technology vendor to assist your company maximize the business value of your video conferencing ecosystem.
Progent is a Microsoft Certified Partner and has earned special competencies that include Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client satisfaction and enjoy the closest operational relationship with Microsoft. The understanding, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your company more complete solutions for your IT system.
Progent can assist your business to plan a migration to Teams from Skype for Business Online and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can assist you to connect Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Barracuda Backup is a low-cost, subscription-based backup/restore platform for small and medium-size organizations. A Barracuda Backup deployment can incorporate a purpose-built hardware appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which uses your existing storage hardware. Barracuda Backup protects critical company data produced on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a broad array of consulting support services to help you to plan, configure, manage and repair a BDR solution built on Barracuda Backup.