Progent can provide cost-effective online consulting to assist businesses to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid cloud networking models that seamlessly incorporate Amazon AWS services. Progent offers occasional consulting to assist you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing services to help you move to the Amazon AWS platform on time and within budget.
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, operates as the center of Cisco's communications and collaboration solution. Unified CM and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating with unified messaging apps such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and affordable remote and onsite support to assist businesses of all sizes to build and maintain CUCM deployments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum productivity. Progent can assist with any aspect of CUCM setup and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, designing Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange and Skype for Business.
Progentís Microsoft-certified consultants can provide organizations of all sizes consulting, technical support, and development services for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently connecting people, teams and data. SharePoint offers a common location for your employees or customers to access, organize, share and interact with useful data, documents, and software and to communicate with one another. Microsoft SharePoint allows faster and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services connect workers, customers, teams and projects with the knowledge theyíve created in a way that makes data convenient to find, download and re-use. Progent's certified SharePoint consultants can help you to manage your existing SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Progent can provide the support of BlackBerry-certified professionals who can help small companies to plan, administer, and troubleshoot BlackBerry technology affordably and effectively, doing away with the requirement for an in-house BlackBerry specialist and reducing the expense and distraction of maintaining a mobile wireless workforce. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security engineers. This wide range of expertise, in conjunction with Progent's efficient remote service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.
Progent's Microsoft-certified engineers can provide advanced support in deploying, using and debugging all versions of Project Server and can deliver a broad variety of affordable online support services following industry best practices to assist organizations of all sizes to receive all the benefits of this leading project management solution. Services available from Progent include solution design, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized online training.
For small and midsize organizations, computer security and information assurance and compliance can be excessively complicated to stay ahead of yet too risky to overlook. The world's biggest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to hide. Progent makes it economical for small and midsize businesses to carry out critical IT security tasks successfully by providing the benefit of billed time to the closest minute without any minimum billing for online support. This means you have access to a seasoned computer expert to deliver just the knowledge you need whenever you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any level of system security including security assessments, virus defense and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and designing a complete security strategy.
Nexus series switches are intended to provide the throughput, expandability, uptime, virtualization support, density, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises consulting and troubleshooting expertise to help your IT staff to design an optimal network architecture, build test systems to validate your switching solution, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability tests, configure proactive monitoring, consolidate network resources through virtualization technologies, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities incorporated into Nexus family of switches. Progent's consultants can also assist your business to migrate non-disruptively from legacy Nexus models or Catalyst switches to up-to-date Nexus platforms.
Progent's Microsoft and Cisco-certified network engineers can help you to determine the benefits of Exchange Server 2010 for your business and can assist you to design and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 Server that will provide quick return on investment by increasing your productivity, cutting the expense of hardware and support, streamlining management, and integrating your vital communications platforms.
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to design a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, VM Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, affordable deployment of a failover cluster quorum witness.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive experience developing corporate security designs for information systems with many locations, remote workers, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small business plan and deploy an installation of ISA Server 2004 that supports your information security needs without limiting your network.
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with teammates who use Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to get and send email, search the Exchange global address list, copy addresses, synchronize appointments, and invite people to meetings with your Exchange account. Progent will verify that your Microsoft Server is appropriately set up and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage training.
Progentís Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced solution that uses web technology for efficiently connecting people, groups and information. SharePoint Server offers a central location for your employees or customers to connect to, organize, share and manipulate relevant data, documents, and applications and to communicate with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services join employees, clients, workgroups and major tasks with the information theyíve created in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help your organization to support your current SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
Progent's SonicWall firewall experts can show you how to integrate, manage, and troubleshoot SonicWall firewall/VPN products including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and CISA-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security plan and design protection into your corporate practices.
Even if your company has a minimal network support staff and a modest technology budget, your information network can still have the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-expert and Cisco-premier network professionals, the most recent system management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your mission-critical business applications and hardware up and running.
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from older versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid environments. Progent can provide as-needed help for resolving especially challenging problems, or comprehensive project management services. Progent's consultants can also assist you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, administer, and debug Cisco wireless devices including Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Progentís certified consultants offer small and medium size companies enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. Configuration Manager is the new title for the update management solution formerly called SMS Server. Configuration Manager provides a variety of new features to Systems Management Server such as comprehensive automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use Systems Management Server or Configuration Manager 2007 economically for automated OS and application software installation, security patch control, application tracking, and licensing compliance. Progent's consultants can also assist your company to migrate smoothly from SMS Server to Configuration Manager 2007.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage, and libraries; plan, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your business to upgrade from an older version of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 ecosystem so you get the highest possible business value.
Progent's Cisco-certified wireless consultants can help you to evaluate the benefits of adopting Catalyst Wi-Fi controllers to manage Wi-Fi deployments of any scale. Progent can help you to support and debug your existing wireless network or help you design and implement a smooth transition from outdated wireless controllers to modern solutions.
Progent's Microsoft-certified consultants offer remote or in-person expertise to help organizations of any size to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or full project management support. Progent can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent delivers the services of Microsoft and Cisco-Premier network support experts to offer customers affordable alternatives to help organizations optimize the value of Microsoft and Cisco products. For networks that range from remote offices to nationwide enterprises, Progent's expert consultants can assist you to improve your information system's e-mail architecture, protection, reliability, throughput, and system administration.
Progent's ProSight Virtual Hosting and Management outsourcing offers complete hosting of a small organization's servers in a solution that gives the maximum level of dependability and expandability and is also easy to move to another host. ProSight Virtual Hosting services are built on proven virtualization architectures that allow small companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving world-class reliability and an unmatched level of vendor flexibility.
Progent's Citrix-accredited engineers can help you to understand the business benefits of XenServer and additional Citrix platforms, and can assist you to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current Citrix technology environment and help you to optimize consolidation, performance, protection, availability, and recoverability.
Server proliferation puts pressure on IT budgets and management resources. Server consolidation through a virtual infrastructure offers lower TCO of hardware and quicker ROI, more leveraged utilization of servers, simplified operations, enhanced network availability, and easier management. Common uses for virtual servers are hardware consolidation, economical platforms for mission-critical legacy software based on outdated operating systems, and affordable isolation of program development or pilot testing environments from production systems.
Internet Security and Acceleration Server 2006 is a multi-functional edge gateway that offers a powerful application layer firewall, VPN, and web caching platform for securing the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you design, cost-justify, pilot, install, configure and support the any edition of ISA Server on your network.
Expert Microsoft Certified Network Consulting Exchange 2003
Progent offers a wide range of cost-effective consulting and support services to help you to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for individual machines or laptops or work with your business to design and carry out a company-wide rollout of new or updated OS platforms and business applications. Progent can also supply engineers and technicians to help your company to prepare for and implement an office move or merger designed to cause minimal interruption to your productivity.
Microsoft SQL Server 2005 delivers indispensable, standardized tools to computer experts as well as to information workers, lessening the difficulty of designing, deploying, administering, and using enterprise information and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and deploying information-based, end-to-end business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Progent's Microsoft authorized Consultants offer three ways to help medium-size and large businesses create an efficient and productive in-house Computer Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process study and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies sift through the various top level Help Desk application programs available and determine what products might be excessively costly, miss key capabilities, or align poorly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their in-house Help Desk staff for special projects or to fill in for absent or indisposed workers.
Progentís staff of Microsoft and Cisco Premier consultants average longer than a decade of real-world professional background, in the trenches of network service, performing a broad range of technical tasks for a large array of businesses. Every Progent support professional shares a proven set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support team. This guarantees that you get not just world-class technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix real-world network problems efficiently.
Progentís Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service experts provide phone support and online direct network connection to troubleshoot and repair technical problems quickly and economically. The breadth of IT expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the most difficult network issues to qualified experts as needed.
Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers powerful innovations as well as a revamped architecture. These improvements favorably impact key areas such as manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of migrating to Exchange 2013, create an efficient test and rollout plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and management for Exchange Server 2013.
Progent's Test and Training Lab located at the QTS Internet Data Center can be used for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and optimizing performance, planning or validating business continuity solutions, mitigating compatibility problems, and establishing training systems for new technologies. For Progent customers who lack sufficient internal resources to configure proper pilot environments, Progent's Test and Training Lab reduces capital costs and engineering risk while keeping critical network projects on schedule.
Progent's disaster recovery planning and business continuity consultants can show you how to design a disaster recovery strategy in case of an IT network disaster. Progent can show you how to create a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, zero-downtime network architecture that addresses availability issues covering a wide array of infrastructure technologies and procedures.
Microsoft System Center 2016 provides important improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.
Progent can assist you in any and all facets of your migration to Microsoft Exchange Server 2016 including designing high availability (HA) infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting line-of-business applications, creating efficient migration methodologies, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and building training environments for the latest products and technologies. For Progent customers without adequate in-house resources to configure effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk while keeping vital IT initiatives on schedule.
Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security and compliance, availability, BOYD integration, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases in one appliance for big data applications, Jason support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud resources. Progent's Microsoft-certified consulting team can provide remote and onsite support to assist businesses of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
Progent's network professionals can assist you to analyze the potential advantages of Hyper-V-based virtualization for your business, perform pilot installations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server infrastructure for smooth operation with virtual server technology, help you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for enhancing the security of your virtual machines, establish and test disaster recovery procedures that optimize network uptime, and provide continuing consulting and maintenance including low-cost online repair and turn-key Help Desk services.
Progent's Juniper-certified network consultants can help your company to design and implement Juniper Firewall and VPN platforms, enhance and support your infrastructure, and migrate smoothly from outdated products to current versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network control software to help you to simplify the administration and improve the protection of your Juniper VPN devices firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain environments that incorporate a mix of Juniper's OS platforms.
Progent's Check Point consultants can help you choose and configure Check Point Firewall/VPN software and appliances based on Check Point's security platform to offer an affordable and efficient security solution for your business network. Progent can also help you integrate other Check Point technologies such as ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and provide a central stop for on-going network support, administration, training, and design services.
Progent's Cisco CCIE-certified networking consultants can provide advanced support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, implementing, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help your company to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to assist you to remediate critical issues uncovered by System Center 2012 Operations Manager.
Progent's Jabber consultants can provide online or on-premises support to help businesses of any size to plan, implement, manage, update or troubleshoot Cisco Jabber solutions and Cisco Unified CM infrastructure. Progent can provide in-depth support for all the products, technologies and services that make up creating an end-to-end Jabber solution such as Cisco network devices and management software, Microsoft Office 365 applications, Windows and Mac desktops, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX products, business continuity, and the many other pieces of a cohesive collaboration solution.
Progent's certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your business, develop pilot programs and migration plans, integrate Windows Server 2008 with your IT environment and applications, train your support staff how to run enhanced administration utilities, and deliver ongoing consulting and tech support via low-cost alternatives such as Helpdesk support and remote technical assistance.