Microsoft Communications Server delivers Instant Messaging and Real Presence in an extensible, world-class package featuring enhanced security, transparent compatibility with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved operational efficiencies, enhanced worker output, and stronger intellectual property protection. MS Office Communications Server has been superseded by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence experts offer online and onsite configuration support and mediation services for your Office Communications Server 2007 deployment and can assist your organization to assess the costs and benefits of upgrading to Skype for Business. Progent can also help you to plan and implement a smooth migration that will add business value to your information network
Progent's Standard Help Desk Services offer a comprehensive solution that manages all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast as-needed escalation to subject matter experts to resolve complex problems.
Fortinet next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist you to configure your Fortinet security appliances to protect your IT assets at the enterprise perimeter, within the data center core, at branches, and in the cloud.
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business benefits of upgrading to SQL Server 2017 and can help your organization to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from as-needed architecture assessment or debugging to comprehensive project management to make sure your SQL Server 2017 initiative is successfully completed on time and within budget.
For corporations with branches in or any area served by Progent's engineers, Progent's Microsoft-Certified network consulting experts and authorized Cisco network specialists offer a variety of IT support services including project management, SOX compliance, site relocations, corporate security, network design, on-site or remote branch office support, and technical support for colocation hosting facilities. A Progent IT consultant can help you design a multi-office information system that makes smart use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help large corporations plan, deploy and maintain massive rollouts of the latest releases of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can assist you to configure Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud architectures and also enables low-cost backup to Azure storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service powered by on Altaro VM Backup.
Progent can help small and mid-size businesses to configure network security protection solutions and deliver response services required for remote workers.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent can help you to plan and execute an efficient transition from a Sun Solaris-based IT system to a network powered by Microsoft Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application experts can show you how to guard your information and reduce productivity discontinuity by developing an efficient transition plan that preserves your existing investments in Solaris software and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current environment, transition strategy and validation, MS Exchange migration services, data and application software transition, and server and storage migration and economization.
Network monitoring typically consists of tracking a system's resource utilization in order to identify throughput bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free network monitoring utilities that work under Linux and can be used to monitor multi-OS environments where Linux and Windows coexist. Progent's system integration consultants can show you how to use both these tools to tune and repair your network. Progent's UNIX support professionals provide small businesses and developers assistance with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based products.
Remote server management cards offer network administrators full control of a server without the need for a personal visit. Using remote server management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified consultants can assist you to plan, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical assistance. Progent is familiar with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Progent's Cisco-certified network consultants can show you how to create an economical, high availability Internet configuration solution that can deliver 24x7 Internet access via a broad array of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers CCIE consultants to help you apply the most current techniques for high availability Internet access to build a cost-effective, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, licensing management, backup/restore mechanisms, and security strategies.
Progent's Cisco certified wireless networking consultants can provide affordable remote and onsite support for both end-of-life and modern 802.11ac Aironet Wi-Fi access points (APs) and Progent can help your business to design and manage wireless environments that include indoor and outdoor/ruggedized Aironet APs.
Dynamics Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a single soultions for financials, inventory control, operations, project management, purchasing, sales and marketing, supply chain, and advanced reporting. Progent's Dynamics Business Central/NAV consultants can help company to maintain your legacy Dynamics NAV system or migrate smoothly to a cloud-hosted, onsite, or hybrid deployment.
Progent can provide economical online support for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide advanced assistance for Access application programming, database conversion, performance optimization, report design, and maintenance. Progent also can provide custom online classes for Office Access programming and database administration.
Fortinet next-generation firewalls are industry leaders in offering top throughput for encrypted data inspection. Progent's Fortinet firewall consultants can assist your business to integrate your Fortinet security appliances to protect your digital resources at the enterprise perimeter, within the data center, at branch locations, and at the cloud edge.
Progent's Microsoft-certified failover clustering experts can assist you to assess the advantages of utilizing Microsoft Windows Server 2012 failover clustering technology to create an advanced high-availability/disaster recovery strategy, assist your organization to plan and deploy a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
Progent is convinced that a well designed and executed network can be a crucial factor for enabling any firm's growth, and Progent applies this philosophy in our own system infrastructure. We have built a zero-downtime virtual office infrastructure that allows our in-house engineers and authorized contractors to deliver rapid and effective service, cooperate closely on sophisticated projects, and experience career and personal maturity from acting as part of a dynamic business culture of self motivation and freedom.
If your company runs a Solaris environment or a multi-OS network, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a broad array of security areas including security management procedures, security design and models, connection management products and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP stipulate the fundamental competencies and worldwide standards of performance that network security managers are expected to master. These accreditations provide IT management the assurance that consultants who have achieved their CISM or CISSP qualification have demonstrated the background and knowledge to deliver world-class security management and engineering help.
E-Mail Guard is a comprehensive service for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by providing continually improved spam and virus filtering, policy administration, content testing, and defense against email-based DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting utilities as well as outbound email testing to let you fix your email environment and specify and regulate corporate email policy.
Progent's support services for software/firmware update management provide businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
Biggest Microsoft Certified Partner Support Outsourcing Exchange 2003
Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and budget-friendly platform for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite services to assist you to design, install, optimize and troubleshoot a modern backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup software.
Progent's Microsoft-certified consultants can help organizations of any size to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to migrate from an earlier edition of SCVMM or from a third-party virtualization management platform, and Progent can assist you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get maximum business value.
Progent's Duo services incorporate Cisco's Duo technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices.
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a software-based appliance with similar features but which utilizes your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide array of consulting services to help you to plan, configure, manage and repair a backup and disaster recovery solution built on Barracuda Backup.
Progent's Microsoft and Cisco certified computer engineers offer advanced help with a wide array of products and technologies and can deliver that assistance online anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Microsoft and UNIX-family platforms. Progent also offers the expertise of Cisco CCIE infrastructure specialists for the toughest network issues, plus the assistance of CISA-qualified security engineers to assist with high-level security planning and problem solving. Progent has delivered online network support to companies in every state in the U.S.
Progent's proven ransomware recovery consultants can assist you to reconstruct a network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
For mid-size businesses looking for IT support, Progent offers a variety of alternatives such as local service, on-line assistance, off-site Call Center, 24x7 support with remote network monitoring, emergency staff augmentation, site relocation support, software programming, and expert consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent offers professional on-premises support for fixing network issues rapidly and affordably.
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to plan and deploy an enterprise risk management strategy following leading practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.