Progent's Wi-Fi site survey services make it easy to design, install and debug a Wi-Fi LAN optimized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, data protection, and hand-off ability your business needs.
Progent's Intune consultants can help you to assess the business case for utilizing Microsoft Intune for managing your portable computers including notebooks, phones, and tablets based on Windows, Apple iOS, and Google Android. Progent can help you to configure security policies, set up test systems to confirm the appropriateness of Intune for your network, deploy Intune throughout your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune deployment.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent is a leading innovator in economically delivering enterprise-class IT support to small companies. Progent's achievement in handling the IT service needs of the historically underserviced small company market is the combined result of key technical and operational breakthroughs that have removed much of the conventional costs out of managing network service, injected unprecedented professional skill into the support mechanism, and dramatically accelerated the repair cycle.
Progent can assist you to understand the many subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Progent can provide the services of a CRISC-certified risk management expert to help you to design and deploy an enterprise risk management (ERM) strategy based on best practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and budgetary guidelines.
Progent provides national remote phone support and consulting services for companies that run Sun Solaris networks or whose information systems feature a mix of Solaris and Microsoft Windows products. Online IT help offers optimum leverage for your information technology budget by protecting client productivity and shortening the hours charged for computer repair services. Sophisticated online support utilities and skilled service specialists and engineers allow Progent to handle most IT problems without wasting time and expense by traveling to your location. In most of cases your IT issues can be dealt with over the phone or through a mix of telephone help and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist with the most challenging system problems.
Microsoft Dynamics GP/Great Plains can help you grow and manage your company better by delivering deep availability of decision-driving information and a rapid ROI. Dynamics GP offers important productivity benefits including its ability to expand the presence of your organization, manage your financials, automate financial processes, standardize procedures across your company, improve inventory control, enhance order accuracy, expand revenue and minimize lead-time, and increase free cash flow. Progent can show you how to set up and maintain a reliable, secure server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to make sure you derive all the benefits of your Microsoft Dynamics GP/Great Plains business management system.
Progent can assist your organization in any facet of your upgrade to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent's Microsoft-certified consultants can assist your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older device management solution or help you to enhance your current SCCM 2012 environment to support your changing business needs. Also, Progent can assist you to build a software foundation that fully supports SCCM by providing expertise with associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft certified network consulting experts. With Progent's affordably priced IT service packages, mid-size businesses can select a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to offer small and midsize business information systems world-class availability, security and productivity.
Progent provides nationwide remote technical support and troubleshooting services for businesses who operate Apple Mac networks or whose IT systems feature a combination of Mac with Microsoft products. Progent's engineers can provide macOS and Mac OS X clients a range of IT services such as desktop assistance, migration to the latest edition of Mac OS X from other earlier versions of macOS and Mac OS X, plus expertise with Mac application software. Progent can also help you with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help offers optimum leverage for your information technology budget by protecting user efficiency and shortening the hours billed for network repair services. Advanced remote access utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and expense by going to your location. In most of cases your IT problems can be dealt with over the phone or via a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help with the most difficult network issues.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or small service firms who provide minimal documentation or specifics of tasks performed, every service provided by Progent is tracked by full documentation. Each Progent staff member has access to the service reports sent by each staff member to every customer. The discipline of detailing and archiving service records allows more effective support and eliminates a slew of common problems such as when a service client is effectively held hostage to a consultant who won’t let go of vital service information.
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager allows automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and fixes and can produce audit reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization platform, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent information assurance consultant. The interview is intended to help evaluate your organization's preparedness to block ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and meets your company's requirements.
Progent can help your organization in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; planning and configuring Hyper-V; setting up hardware load balancing; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent offers organizations of any size enterprise-class network remote or onsite consulting services for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and Microsoft SQL Server 2012. Progent's Microsoft and Cisco Premier IT consulting experts also offer security expertise for companies ranging from the small office to the worldwide enterprise.
Microsoft supports transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes located on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and within budget.
With the Catalyst line of switches for small and medium-sized companies, Cisco enables organizations to realize the full advantages of adding intelligent services to their IT infrastructures. Cisco's switching technology makes it possible to enable features to make your network infrastructure highly robust to handle real-time needs, expandable to facilitate growth, safe enough to guard confidential information, and capable of prioritizing and controlling traffic flows to streamline network operations. Progent's Cisco certified consultants can help you pick out and integrate Cisco switches that make sense for your company. In addition, Progent's CISM and CISSP certified security specialists can help you develop a comprehensive protection plan and set up Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent supports include Cisco's Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Progent offers the guidance of a CRISC-certified risk management expert to help your company to plan and implement an enterprise risk management strategy following best practices identified by CRISC and geared to align with your company's risk tolerance, business objectives, and budgetary guidelines.
Progent’s data center IT services are intended for companies with equipment located at Internet Data Centers or data center collocation hosting facilities and in need of timely on-premises help at the collocation facility plus off-site help from Microsoft and Cisco Premier professionals. Progent provides a complete array of Internet Data Centers and IDC and colo support services including system architecture evaluation, Windows and Linux server installation and support, tech support for server and telecommunications networking, development and installation of high availability configurations, defining and implementing layered security structures, firewall configuration and support, designing load balancing solutions, and creating high-availability server cluster configurations.
System Center 2016 Operations Manager is designed to promote consistent performance and dependable availability for critical applications by providing centralized, cross-platform monitoring of physical and virtual resources deployed across local datacenters and cloud environments. Progent's SCOM consulting group can provide world-class remote and onsite expertise to assist businesses of all sizes to design, implement, tune, update and repair Operations Manager 2016 solutions. Progent can help your company to migrate to SCOM 2016 from older versions of Operations Manager or from other monitoring products, or integrate a variety of monitoring systems into a cohesive IT management solution. Progent can also help you extend your Operations Manager 2016 environment to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size organization's production servers in an environment that gives the maximum level of dependability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management services are built upon mature virtualization platforms that enable small and midsize businesses with mixed- platform environments to save significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Remote continuous monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management solutions have progressed to the point that companies of all sizes can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety Remote Monitoring and Management options delivered as low-cost service packages created to assist you to detect and fix a most network problems before they can hurt productivity.
Progent can help you to understand the wealth of subscription plans available with Office 365 and integrate your network with Office 365 so you derive top business value. Progent supports cross-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that transparently combine on-premises and cloud-based products and services.
Progent can provide affordable online consulting to help companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.
The clustering technology incorporated into the high-end editions of Windows Server 2008 has been dramatically re-engineered to streamline the deployment, setup, and administration of clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced capabilities include cluster verification, easier configuration and deployment, unified cluster management, new cluster architecture for maximum availability, hardened security and quorum models, elimination of failure points, more storage and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist your company assess the business benefits of failover clusters, design and execute an installation, train your IT staff to administer your failover clusters, provide ongoing consulting and technical help services, and create and validate a workplace recovery plan.
Progent’s high availability network consultants offer reliability consulting, disaster recovery services, system load balancing, 24x7 interoffice connectivity, high-availability Internet connection design, high-availability data center consulting, and other high-availability operations consulting to help your organization create a 24x7 network for mission-critical applications. Progent has the knowledge and experience to develop affordable, high-availability networks by deploying the expanding suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, Microsoft SQL Server Cluster, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized engineers can help you build a high-availability mutli-site network with a fully redundant Internet connection and intelligent system load balancing.
Dynamics GP accounting includes analysis and reporting features that let you track all business processes, sales and spending, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting support services can help you design reports that allow you to understand your business more thoroughly, turning raw data into valuable business information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business software development and eCommerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can help you to move from a legacy version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 environment to make sure you realize maximum business value.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your network operating efficiently by tracking the health of critical assets that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so that any looming problems can be addressed before they can impact productivity.
For custom application development, Progent can supply software design experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Internet Information Services to create company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Microsoft Small Business Server (SBS) is a low-cost suite of essential servers that offers the basis for a powerful but manageable information. The technical sophistication of the Microsoft .NET components included with Microsoft Small Business Server 2011 calls for a network consultant with hands-on experience designing and building cohesive, end-to-end business technology solutions. Progent's Microsoft Small Business Server professionals have an average of more than 10 years of experience supporting computer systems based on Microsoft technology. This expertise ensures you success in installing, administering, and repairing IT environments that incorporate the Small Business Server suite of servers and productivity software.
Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on offering high-value services where Progent faces few competitors. Medium-size businesses who work with trusted independent service providers or who employ in-house support personnel benefit when Progent transfers information about critical technology and proven processes to make their networks more reliable, secure, and productive.
important characteristics of Dynamics GP/Great Plains accounting include a modular design that lets you buy only the functionality you need, a standardized foundation built on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting services that allow you to track all operations, income and expenses and sales trends, compatibility with Microsoft Office to enable access to corporate information, the capability to integrate data from virtually any database or workstation software into Microsoft Dynamics GP/Great Plains, plus an open design that makes it easy to create custom programs. Progent can show you how to set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP consultants to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Progent can provide cost-effective online support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, system design, testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can show you how to create cloud-based or hybrid cloud ecosystems that efficiently incorporate Amazon AWS services. Progent can provide occasional support to assist you to resolve technical roadblocks or Progent can deliver comprehensive project management outsourcing services to help you move to the Amazon AWS platform on schedule and on budget.
Progent’s Microsoft-certified consultants offer small and midsize companies computer consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or clients to connect to, manage, distribute and manipulate useful information, documents, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a relevant way, all of the diverse sources of knowledge available within and without an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data they’ve developed in a way that makes data easy to locate, retrieve and re-use.
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated email/telephony solutions for businesses. Progent provides affordable Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange help and support services can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent's certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of all sizes to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of planning, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent's Microsoft-certified consultants offer online or in-person expertise to help companies of all sizes to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to upgrade from earlier versions of SCDPM or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for onsite, cloud-based, or hybrid datacenters. Progent can provide occasional support for fixing especially challenging issues, or full project management support. Progent can also help your business to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.
Small to middle size businesses can now enjoy all the benefits of System Center Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Certified IT consulting experts. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager to offer small business networks enterprise-class availability, security, and performance.
MCSE Expert Certified Engineer Dynamics GP/Great Plains Features
Progent offers the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management solution based on best practices identified by CRISC and geared to match your organization's risk appetite, business goals, and budgetary guidelines.
After Hours Dynamics GP/Great Plains Online Technical Support
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are mobile within campus, warehouse, health-care or other venues where management wants user endpoints that provide more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device style of mobile communications. Successful integration of Cisco's wireless VoIP phones typically demands that IT teams configure and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, switches, wireless LAN controllers, and management software. Progent's Cisco-certified consultants can provide online and on-premises support to help your organization create and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of an IP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of an entire campus.
Cisco's Catalyst family of Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning wireless throughput by reducing the effect of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening data security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller technology.
Progent's Microsoft-certified consultants can assist you you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and rollout plans, install Windows Server 2008 with your network environment and applications, educate your IT personnel how to use enhanced management tools, and provide continuing consulting and troubleshooting via low-cost alternatives such as Helpdesk service and online technical support.
Progent can provide fast access to the expertise of veteran wireless consultants who can help you to determine the value of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, install, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to select, configure, and place UniFi wireless APs for your required signal coverage and performance.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the advantages of utilizing Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery solution, assist you to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
Progent offers customers access to engineers who have earned some of the computer industry's most prized certifications. Progent thinks that customers deserve to know that their IT service consultants have formal testing as well as extensive practical experience so that Progent's clients can use Progent's service with trust. Often, vendor credentials like the CCIE confers priority for substantially superior vendor help than is available to uncertified service providers, enabling Progent to deliver clients a higher level of computer support. In other cases, major credentials such as CISSP or ISSEP for IT security can aid corporate customers to show compliance with regulatory requirements by using the assistance of recognized industry experts.
Progent's Standard Help Desk Services offer an end-to-end service desk solution that handles all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Help Desk services are provided at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging issues.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing line-of-business applications, creating cost-effective migration methodologies, evaluating and optimizing performance, designing or verifying disaster recovery strategies, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients without adequate internal resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk and helps keep critical IT projects on schedule.
Progent’s IT outsourcing packages provide economical network consulting for small companies. Whether it includes planning system infrastructure, creating an internal Help Desk or using an outside one, deploying a new email platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your network engineering services can contain expenses and eliminate risks, permitting IT support budgets to grow in a more moderate and manageable manner than is possible by building up a large, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets show how Progent can help you build a protected and highly available system architecture for your vital applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent can provide enterprise clients the services of a certified NetApp consultant to deliver remote or onsite expertise for NetApp's complete line of SAN storage products including Data ONTAP data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on best practices.
Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple offices, remote users, and mission-critical web applications. Progent's Microsoft Firewall experts are available to assist your small business in designing and deploying a configuration of ISA Server 2000 or ISA Server 2004 that supports your information protection needs without adversely limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other up-to-date editions of ISA Server.
Progent can assist your business in all facets of your migration to Exchange Server 2016 including designing high availability infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; determining storage capacity required for your virtual machines, databases and logs; setting up hardware load balancing for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Progent’s consultants can help you to design and implement a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid solution that deploys Azure AD DS and Azure AD Connect to unify identity and access management for both onsite and cloud resources.
Progent's expert consultants can help you design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies long-term service demands, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange Server 2003 support, repair, and design offerings include expertise with the integration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s support team can help you design, integrate, maintain and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Microsoft Small Business Server, Exchange Server, SharePoint, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
If your company computer system mixes Linux technology technology with Windows, Progent can help you to incorporate your computers into a unified network that allows all your OS platforms to run side by side for simple management, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's Linux and Windows coexistence support offerings feature network architecture configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk outsourcing.
Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X operating system, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide customized group or one-on-one webinar classes for Mac application software.
Microsoft Dynamics GP/Great Plains allows you to expand and manage your business better by delivering easy access to strategic data and a fast ROI. Dynamics GP/Great Plains offers important business benefits including its ability to expand the reach of your company, handle your financials, computerize financial processes, unify procedures across your company, refine inventory control, enhance order accuracy, expand sales and shorten lead-time, and maximize free cash flow. Progent can show you how to set up and manage a reliable, safe server and communications infrastructure to support Great Plains, and can provide expert Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP software.
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your company, create pilot environments and rollout plans, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security plan, streamline IT administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Progent can assist you to evaluate the wealth of subscription options offered with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist you to build and maintain hybrid networks that transparently combine local and cloud-based products and services.