If you have a small business network with 10 to 50 desktop users, Progent's IT outsourcing services save your business from over-reliance on single independent consultant while giving you cost-effective and reliable access to high-quality network expertise. By providing network support help when you need it, providing specialized knowledge for critical technologies, offering value-added support such as automated server monitoring, and billing only for support you receive, Progent gives you an affordable solution for optimizing the productivity and profitability of your small business network. Progent is the smart way for small organizations to create and maintain a robust and secure IT system and to benefit from quick access to the skilled consulting ordinarily restricted to enterprises who are able to afford a sizeable internal IT organization.
Microsoft SQL Server 2008 offers powerful, standardized tools to computer experts as well as to information workers, reducing the complexity of creating, integrating, administering, and using enterprise information and analytical programs in environments ranging from handheld devices to enterprise information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and wide knowledge in designing and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Progent can help you to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller technology.
Progent's Microsoft certified support team can help you design and implement a smooth in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Exchange Server 2007 that are in keeping with your business goals.
If you are a network engineer with technical support expertise, joining Progent and working for our clients will enhance your skills through interaction with our team of mutually supportive, high-output consultants. Progent's commitment to providing IT consulting and technical support to small businesses will offer you the opportunity to consult closely with decision makers and add significantly to the growth of dynamic organizations. In addition, Our virtual office environment offers the most advanced tools for remote support and wireless access to allow you to come up with speedy fixes when you take on mission-critical issues.
The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS data center as a colocation site or if your company is planning on moving your main or disaster recovery equipment to the Herakles data center, Progent offers a range of cost-effective services that include data center migration, equipment installation and upgrades, infrastructure optimization, project management, virtualization configuration, offsite network monitoring, streamlined system management, application programming, disaster recovery solutions, security assessment, and the support of the Progent Test Lab.
Microsoft System Center 2016 provides major improvements for managing hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; unified management of mixed-OS environments that include Linux, Hyper-V and VMware; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist you to design and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from a prior release of System Center, or troubleshoot your System Center environment.
Progent provides customized online training for popular client applications and operating systems including Office and Office 365 Excel, Word, Access and Project plus Acrobat, Photoshop, Crystal Reports, and Windows 10. Online training provides the benefits of traditional physical classroom seminars, including instant interaction between clients and teachers, but eliminates the costs of transportation and the challenge of attempting to accommodate the schedules of multiple students. Offered to single students or classes of any size, Progent's live online training permits the trainer to conduct the seminar from a remote facility and the students can be spread across an office or all over the country. Virtual training utilizes powerful teaching mechanisms such as virtual white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and personalized to specialized subjects or extended in duration and broader in scope.
Progent offers nationwide online technical support and consulting services for companies who operate Apple Mac OS X environments or whose IT systems include a combination of Apple macOS and OS X with Microsoft products. Progent's engineers offer Mac users a variety of services including desktop assistance, upgrading to the latest edition of Mac OS X from other earlier versions of Mac, plus help with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone and iPad synchronization and troubleshooting, or migrating to iCloud. Remote technical support provides optimum leverage for your information technology dollar by protecting client productivity and shortening the hours charged for network analysis and repair. Sophisticated online support tools and skilled technicians and consultants combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a combination of phone support and remote access. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security professionals to help you with the most challenging network issues.
Progentís Microsoft-premier engineers can assist your organization to update your desktops from 32 bits to 64 bits. Progent can help you to understand the risks and benefits of upgrading to 64-bit desktop processing, plan an efficient upgrade strategy that minimizes operational disruptions, and offer economical, expert remote support to assist you to install 64-bit PC desktop operating systems and application software on your current hardware.
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for workers who are mobile within campus, warehouse, health-care or other venues where management requires portable phones that offer more administrative control, data security and durability than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and fine tune numerous components of your wireless environment including APs, routers and switches, wireless LAN controllers, and management tools. Progent's Cisco-certified consultants can provide online and on-premises support to help you build and administer a Cisco wireless VoIP phone solution by providing integration services that range from debugging the set up of a wireless VoIP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Progent's Microsoft-certified consultants offer online or in-person expertise to assist companies of any size to plan, implement, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional support for resolving particularly challenging problems, or comprehensive project management support. Progent's consultants can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.
Progent's Cisco CCIE-certified Wi-Fi infrastructure experts can provide remote or on-premises integration and debugging services to help your organization to design, configure, upgrade, optimize, manage and debug Aironet Wi-Fi AP environments of any scale or architecture. Progent's Cisco wireless controller consultants can also assist you to integrate your Wi-Fi environment with your wired network and cloud-based resources to create an enterprise connectivity solution that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet Wi-Fi APs to accommodate your specific workplace design, construction, and anticipated workloads.
Progent's Linux consulting experts provide small and mid-size companies and software developers help with managing and supporting Linux systems that operate with Microsoft-powered networks. Progent offers your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you an easy one-stop consulting firm to help you create and maintain a secure and robust cross-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Progent's SonicWall firewall consultants can help you integrate, manage, and update SonicWall firewall devices including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 products. Progent's CISM and GIAC-certified cybersecurity consultants can show you how to incorporate SonicWall security gateways into an end-to-end network protection plan and design protection into your corporate processes.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your company's ability to defend against ransomware or recover rapidly from a ransomware attack. Progent will consult with you directly to gather information about your existing antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup/recovery system that reduces your vulnerability to ransomware and meets your company's needs.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad range of economical remote consulting services to assist your organization to manage and troubleshoot your existing Microsoft Word environment or assist you to upgrade to a newer release of Microsoft Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various releases of Office Word, interfacing Word with other Microsoft Office applications such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security support, smart phone and tablet integration, and remote training classes customized for your special requirements.
Progent's Microsoft-certified Windows Server 2003 engineers can provide computer help and IT consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, configuration, update, and maintenance services include network planning, installation, project management, on-premises and remote network support and troubleshooting, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
Progent provides a variety of network support bundles for small businesses. These IT outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft System Center Operations Manager 2007, a state-of-the-art server and system support software platform that tracks the reliability, performance, and safety of your information system and identifies potential troubles before they can bring down your network. With Progent's economically priced IT service packages, small companies can select a simple co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package.
System Center 2016 Operations Manager is designed to ensure consistent performance and maximum availability for critical workloads by offering centralized, mixed-platform monitoring of physical and virtual infrastructure deployed across local systems and cloud environments. Progent's SCOM consulting group offers advanced remote and onsite support to assist organizations of any size to plan, implement, tune, enhance and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to SCOM 2016 from earlier versions of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to include resources based in public clouds such as Microsoft Azure and Amazon AWS.
Progent's SonicWall firewall experts can show you how to configure, manage, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security experts can show you how to incorporate SonicWall security gateways into a complete security plan and design protection into your corporate practices.
Progentís Technical Response Center (TRC) offers affordable nationwide extended hours online support for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone help and online direct computer connection to troubleshoot and resolve technical problems quickly and economically.
Support and Integration Dynamics GP Great Plains Software
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier consultants can show you how to install Microsoft Entourage and Exchange so your Mac users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send email, examine the GAL, import addresses, synchronize calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also can provide specialized one-on-one Entourage education.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These improvements affect key IT areas such as manageability, availability, security and compliance, operational costs, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Microsoft Exchange Server 2013, design an efficient validation and rollout strategy, and train your IT staff to manage your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management services for Microsoft Exchange 2013.
Progent can help your business to plan and execute an efficient transition from a Sun Solaris-powered information system to a network powered by MS Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your data and minimize business discontinuity by developing an efficient transition plan that protects your current assets in Sun Solaris application and infrastructure. UNIX-to-Windows transition support services offered by Progent include analysis of existing environment, migration strategy and testing, Exchange migration support, information and application software porting, and processor and mass storage migration and consolidation.
Progent's consultants have delivered support for Dynamics GP and Great Plains software for almost 20 years and Progent has delivered integration, software development, training, and debugging services since the platform's debut. Progent can provide high-level support for updating legacy Dynamics GP/Great Plains deployments. Progent can assist your business to design, test, and implement an efficient migration from a an outdated release to the latest version of Dynamics GP.
Stealth intrusion testing is a key component of any comprehensive IT system security plan. Progentís security professionals can perform thorough intrusion checks without the knowledge of your company's internal network support staff. Stealth penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event log monitoring are properly configured and consistently monitored.
Progent's Linux consulting services offer small businesses and software developers support for administering and maintaining Linux systems that coexist with Microsoft-powered networks. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This broad range of experience provides you with an easy one-stop consulting firm to show you how to build and manage a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.
Exchange Information Technology Support Los Angeles, San Diego, Long Beach, Santa Ana, Anaheim, Riverside, Bakersfield, CA Exchange Consultant Services
Progentís team of Microsoft and Cisco Premier experts average longer than ten years of real-world industry experience, at the forefront of network support, performing a wide range of IT tasks for a large mix of clients. Each Progent support professional shares a proven set of individual best practices which are incorporated into shared best practices training that Progent teaches its support team. This ensures that you get not just expert technical capability, but also a consultant with proven approaches for applying technical knowledge to solve actual IT problems quickly.
With virtual server technology, businesses are able to operate multiple virtual servers on a single actual server. Virtualization technology enables businesses to gain all the advantages of server isolation, but without the costs associated with buying extra server hardware. Virtualization is the enabling technology for building private clouds, which provide major advantages such as lowering the costs of capital equipment, datacenter facilities, and administration while enhancing data security, system availability, and recoverability. Other key server management options include server monitoring software, Windows Server Update Services, and remote system management cards. Progent's certified server management specialists can help you in all aspects of server consolidation and administration to allow your business to contain expenses and save time.
The QTS Data Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your company is now utilizing the QTS data center as a colocation facility or if your business is considering moving your main or disaster recovery equipment to Herakles/QTS, Progent offers a range of affordable consulting services including data center migration, equipment deployment and updates, infrastructure improvements, comprehensive project management, virtualization expertise, remote monitoring, centralized network administration, application development, disaster recovery planning and testing, data security assessment, and the support of the Progent Test Lab.
Years of experience delivering Microsoft support and Cisco network consulting has allowed Progent to build a unique ability for serving branch offices that require IT help with the responsiveness common to with small firms but which offers professional communications, complete documentation, and adherence to enterprise IT standards. If your corporation has a remote office situated anywhere in California or any region covered by Progent's engineers, Progent can provide a wide array of on-premises and remote network support services and system design assistance.
Progent's Microsoft-certified consultants can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment estimates, project coordination, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, streamlined provisioning and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.
Colocation data centers make it possible for businesses to share world-class facilities for housing network hardware that runs critical applications. Progent's Microsoft and Cisco premier consultants can assist your business with all aspects of your colocation strategy including choosing and moving to a colocation site, creating network architecture, defining required equipment, on-premises and on-line troubleshooting, establishing remote network management, and training your support personnel.
Progent offers the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management solution following best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.
For enterprise project management support, Progent offers access to veteran information technology professionals with decades of background in IT management, application development, and business process design for organizations from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to assist enterprise clients adhere to best practices to ensure that strategic projects are successfully completed on schedule and on budget.
Progent's Microsoft-certified consultants can show you how to evaluate the business case for implementing Microsoft SharePoint 2007, consult with you on the most appropriate edition of SharePoint Portal Server for your application, provide configuration and deployment expertise, help you to set up MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, design a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk support.
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewalls.
ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows fast recovery of vital files, apps and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can deliver world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, when needed, can help you to recover your critical information.
Progent offers Windows Cluster Server consulting to help your business implement high availability server clusters designed to provide 24x7 operation. Clustered Windows servers for non-stop networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By helping you build fault-tolerant clustered server solutions around Microsoft Windows Server 2003 Cluster, Progentís Premier Windows engineers make sure that your fault-tolerant server clusters are set up to maximize the strategic advantage of your computer system.
Progent's Microsoft certified engineers can help your company to test Windows 7 to confirm application compatibility and to determine its speed and stability operating in your environment. Progent can also help you to estimate the potential business benefits of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business strategy, Progent can help you to plan and execute a non-disruptive migration to Microsoft Windows 7 from a previous release of Windows.
Progent's service specialists in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into cohesive networks with resource sharing and workgroup support. Enabling productive cooperation among a variety of servers and workstations powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Mac and Windows technology. Progent's experience in Windows and Macintosh consulting makes it possible to offer world class support to companies that rely on these technologies to maintain their competitive advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Progent's certified failover clustering experts can help companies of all sizes to evaluate the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to centralize the administration of failover clusters.
For enterprise project management assistance, Progent offers access to senior information technology experts with decades of experience in technology management, application development, and process engineering for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management skills to help enterprise clients adhere to best practices to make sure strategic projects are completed on schedule and on budget.
Progent's Microsoft certified consultants can help you to assess Microsoft Windows 7 to confirm application and driver compatibility and to determine its speed and reliability running with your applications. Progent's consultants can also help you to estimate the potential business value of adopting Windows 7. If you decide that Windows 7 makes sense for your business, Progent can assist you to plan and carry out a smooth migration to Microsoft Windows 7 from a your current release of Windows.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and implement a cost-effective migration of your databases and applications to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or onsite support services ranging from on-demand architecture review or troubleshooting to comprehensive project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Progent's Cisco-Premier network management consultants can help you to use Cisco's network management utilities along with a variety of specialized third-party applications to build a complete network management strategy to keep your environment operating smoothly, conserve limited resources, guard your data, recover quickly from device failure or malicious assaults, and enable you to add or repurpose network resources sensibly and affordably as your business grows.
Progent offers affordable remote support to assist businesses to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design and review, testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security.
Progent's Office Word and Office 365 Word experts can provide a broad range of economical remote consulting services to assist you to manage and troubleshoot your existing Microsoft Word solution or assist you to upgrade to a current version of Microsoft Office Word. Services available from Progent's experts include VBA software development, isolating and fixing compatibility problems between various versions of Word, integrating Word with different Office applications such as Office Excel and Outlook or with 3rd-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training customized for individuals or groups.
Remote continuous monitoring, proactive alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management technology has advanced so far that businesses of any size can get a level of network stability that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical service packages created to assist you to detect and resolve a an array of IT network issues before they get big enough to impact your business.
Progent's certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall security, performance and manageability that your business requires.