Additional Topics of Interest

Wireless Case Study
Case Studies Wireless Integration

Progent delivered a wireless integration environment that enabled a school to improve efficiency and avoid the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better performance and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against local interference.

Support and Help Small Office
Support Services Small Business

If you have a company IT system with 10 to 50 desktop users, Progent's network outsourcing services free your organization from dependence on single freelance service provider while giving you cost-effective and dependable access to enterprise-class network support. By providing IT support service when you need it, offering specialized knowledge for key technologies, delivering unique support such as 24x7 network monitoring, and charging only for services you receive, Progent offers you an affordable way for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to build and maintain a reliable and secure IT network and to benefit from quick access to the experienced help ordinarily restricted to businesses who can support a large in-house IT group.

MOM 2007 Integration
Top Quality Microsoft Operations Manager Specialists

Small to middle size companies can now enjoy all the benefits of Microsoft Operations Manager and also have quick access to Progent’s Microsoft certified IT consulting experts. With Progent's affordably priced network service programs, mid-size organizations can choose a basic co-sourcing service program based on Operations Manager 2007 with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package. Progent supports Microsoft Operations Manager to offer small business information systems enterprise-class availability, security and performance.

Top Rated Professionals County Government Cisco
School District Exchange Professional

Progent has extensive experience delivering a broad range of online IT consulting and emergency repair services to local governments and schools throughout the United States. Progent is one of the pioneers in providing expert online IT support and has delivered network solutions to organizations in all 50 states. Remote support eliminates travel costs and resolves issues faster than onsite service calls.

5520 wireless controller Specialist
2500 Wireless Controller Troubleshooting

Progent's certified wireless experts can assist you to assess the advantages of using Catalyst Wi-Fi controllers to manage wireless deployments of any scale. Progent can help you to maintain and debug your existing wireless environment or help you plan and implement an efficient transition from earlier generation wireless controllers to current models.

Microsoft Exchange 2019 Online Troubleshooting
24 Hour Exchange 2019 Mailbox Migration On-site Technical Support

Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.

Consulting Rates Tech
Consultant Prices Remote Technical Support

Progent's pricing model is to bill for online support and in-person help per minute. Consequently, you are invoiced just for delivered services. Progent does not demand a higher rate for after-hours or priority service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel except for urgent calls where on-site time is less than four hours. In addition, Progent applies no minimum fee and requires no retainer for support services delivered during regular working hours. Many service organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you will not be tempted to allow less critical problems to fester.

Specialist ProSight Active Security Monitoring
ProSight Ransomware Recovery Specialists

Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates cutting edge behavior-based analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to manage the entire threat lifecycle including filtering, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered attacks.

Urgent White Paper IT Outsourcing Example
IT Outsourcing Example White Papers

Progent’s IT outsourcing packages provide affordable computer support for medium-size businesses. Whether it involves designing network architecture, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail platform, monitoring your network, or building a web-based eCommerce application, outsourcing your network engineering services can reduce costs and eliminate uncertainties, allowing IT support expenses to grow in a more linear and controlled fashion than is feasible by amassing a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system architecture for your critical Windows-based business software including Windows Server 2008, Microsoft Exchange Server, and SQL Server 2008.

Emergency Information Technology Outsourcing Companies Microsoft Office
Microsoft Office XP Computer Outsourcing

Progent’s IT outsourcing packages offer economical network consulting for small companies. Whether it includes planning system architecture, creating an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your system, or developing a web-based eCommerce application, outsourcing your IT technical services can contain expenses and minimize risks, permitting network support expenses to increase in a more linear and manageable fashion than is feasible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you build a protected and robust system architecture for your vital applications powered by Microsoft Windows including Office XP, Office 2003, and Microsoft Office 2000.

Windows Server 2012 R2 Active Directory Professional
Support Windows Server 2012R2 Live Migration

Progent's certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create test systems and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security plan, automate IT administration, help with application development, and generate and validate a disaster recovery/business continuity plan.