Microsoft Systems Management Server 2003 provides added capability for change and configuration management of Windows-based networks via introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to advising you about ways to save management expenses by deploying SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and upgrade services can minimize cost and reduce business disruption as you transition to the latest operating systems and programs. Progent's wireless engineers can show you how to define sensible processes and standards to manage handheld computers and intelligent portable phones so your field force stays productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you design a security plan that includes standards, procedures and technologies to keep your IT network safe.
Progent's seasoned team of IT consultants and subject matter specialists have years of background delivering remote and onsite assistance for businesses of any size who need to incorporate Android phones into their IT systems so that mobile clients can work together while on the go. Progent has the range of skills to solve network problems that span numerous manufacturers and that represent a mix of legacy and up-to-date information technology. Progent offers budget-friendly online consulting to help you with any facet of planning, deploying, managing and maintaining your BYOD environment. Progent can deliver as-needed support to assist you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete strategic IT projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide customized group or individual training to show you how to manage and use Android phones efficiently.
Progent's Cisco-Premier network management engineers can show you how to run Cisco's network management tools along with a selection of specialized third-party applications to build a comprehensive network management strategy to keep your environment running smoothly, fully utilize limited resources, protect your data, recover rapidly from device breakdown or malicious assaults, and allow you to expand or repurpose network resources intelligently and affordably as your company evolves.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management strategy based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget.
Network monitoring typically involves tracking a system's resource usage to help identify data traffic backups or troubleshoot hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that work under Linux and can be used to observe multi-OS networks where Linux and Windows coexist. Progent's system support consultants can help you use both these tools to optimize and repair your network. Progent's UNIX consulting professionals offer small companies and programmers help with managing and servicing UNIX and Linux systems that work with Windows-based technology.
For mid-size businesses looking for IT consulting services, Progent offers a variety of options such as local service, remote support, phone-based Help Desk, 24x7 support with automatic system monitoring, emergency staff augmentation, site relocation support, application development, and professional consultation. For medium-size businesses in California or other regions serviced by Progent's field engineers, Progent offers professional onsite help for solving technical issues rapidly and affordably.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other out-of-band devices.
Progent's Duo services utilize Cisco's Duo technology to protect against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other out-of-band devices.
Progent can assist small companies to move all or part of their network infrastructure to Microsoft Azure. This can streamline IT administration and lower equipment investments. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and network infrastructure and make sure you sidestep the typical errors small companies make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and VPN tunnels and also to manage Apple iOS devices and Android smartphones and tablets.
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to migrate to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization architectures that allow small and midsize companies with multi- platform environments to economize dramatically on the expense of capital equipment, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced protection, transparent integration with additional Microsoft software, an expandable, industry-standard development platform, and compliance with regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from cost savings and improved operational efficiencies, increased individual productivity, and stronger IP protection with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified consultants can provide the skill needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
Progent's certified Windows 2003 Server consultants offer computer support and expert consulting services for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Windows 2003 migration, integration, administration, and maintenance offerings include network design, deployment, project management, in-person and off-site technical support and troubleshooting, Call Center services, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to help you to fix critical issues uncovered by System Center 2012 Operations Manager.
Progent's ProSight Virtual Hosting combines advanced virtual server architecture, a world-class data center, and the technical services of Progent's Microsoft-certified engineering group to provide small businesses with a complete IT outsourcing alternative that improves network dependability and protection, reduces management distraction, and saves money. With Private Cloud Hosting, a smaller business can have each of its operating system platforms and critical application servers hosted in a safe and reliable facility on a fast, high-availability virtual server configured and supported by Progent's network support professionals.
Microsoft Virtual Server 2005, run on the Windows Server operating system and powered by technology first developed by Connectix, delivers the power necessary to accomplish server consolidation, application upgrade, and server isolation projects through virtualization technology in an enterprise-class IT environment with high expandability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve operational efficiency in software programming and testing, migration from outdated line-of-business software, and server consolidation. Progent's skilled Virtual Server consultants can help your business to evaluate and integrate MS Virtual Server.
Progent offers affordable remote support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced assistance for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers custom online classes for Office Access application development and database administration.
System Center 2016 Data Protection Manager (SCDPM 2016) provides near-continuous backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for critical platforms such as SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with virtual machines hosted by Hyper-V and VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to design, implement, administer, and repair an enterprise-wide backup/restore system powered by Data Protection Manager 2016. Progent can help you to upgrade from a previous release of DPM or from a legacy system, and Progent can tune your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide online or onsite support and can provide as-needed guidance to help you through technical bottlenecks or deliver end-to-end project management or co-management services to make sure you finish your SCDPM 2016 deployment on time and on budget.
The Certified Information Systems Auditor accreditation is a recognized qualification that signifies expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA accreditation has consultants undergo an extensive test administered by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit consultant able to help businesses in the fields of IS audit services, information technology enforcement, systems and infrastructure lifecycle, information technology service delivery, safeguarding of data resources, and business continuity planning.
Progent's application experts can provide in-depth consulting, custom programming, deployment help, and webinar classes for popular business applications that address vital areas including ERP, financials, management analytics, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing advanced consulting services online, Progent can help clients anywhere in the U.S. to eliminate the time and fees associated with travel and on-premises activity without compromising the effectiveness of technical support.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to get an objective evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both options also provide the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security requirements, more efficient utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime.
Progent’s IT outsourcing services offer economical network support for small businesses. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, deploying a new e-mail platform, monitoring your system, or developing an on-line eCommerce application, outsourcing your network engineering services can contain expenses and minimize risks, permitting IT service expenses to increase in a more moderate and manageable fashion than is possible by assembling a bulky, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and robust system foundation for your critical business software powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent's Symantec experts can assist you to maintain legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor line or help you migrate to newer firewall solutions. Progent can also enable you to create and execute a comprehensive security plan that can include firewall/VPN devices and utilities, outsourced security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the skill to be your one-stop source for continuing network help, maintenance, training, and security consulting.
Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient single consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms such as RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Progent provides customized online instruction for an array of client applications and operating systems including Office and Microsoft 365 Excel, Word, Publisher and Outlook plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online instruction provides the benefits of conventional physical classroom seminars, including instant communication between students and teachers, but avoids the expenses of travel and the challenge of trying to accommodate the availability of multiple workers. Offered to individuals or groups of any size, Progent's virtual instruction permits the instructor to run the seminar from an online facility while the clients can be dispersed across an office or all over the country. Live online learning utilizes powerful learning aids like virtual white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specialized subjects or extended in time and wider in coverage.
Progent's Cisco-certified wireless networking consultants can help organizations of any size to design, deploy, manage and repair Cisco Aironet wireless AP environments to achieve the performance, coverage, density, scale, security compliance and manageability required for seamless connectivity between Wi-Fi and wired network infrastructure. Progent can provide efficient remote and onsite consulting services for end-of-life and new-generation 802.11ac Aironet access points and Progent can assist your business design and manage wireless solutions that include indoor and outdoor Aironet APs.
Progent can help your business in all phases of your migration to Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; specifying storage capacity required for your virtual machines (VMs), databases and log files; configuring HLB for high-availability client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting and management options are based on mature virtualization technologies that enable small companies with mixed- platform environments to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and available, easier to virtualize and administer, faster, and able to provide a better environment for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by providing Microsoft-certified consulting, support, training, temporary staffing, monitoring, and security engineering services.
Progent's Microsoft-certified consulting experts have over 10 years of background designing, deploying, enhancing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture profitable client relationships. Built-in Sales and Customer Service components allow in-house staff to share information to help improve sales success and offer steady, efficient customer service. Progent can configure the most sensible server and communications infrastructure, including local and offsite wireless connectivity, to back MS CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can show you how to combine Microsoft CRM with your marketing or customer support databases.
Progent offers national online phone support and consulting services for businesses who operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft technology. Progent's engineers offer Apple macOS and OS X clients a variety of IT services including desktop assistance, upgrading to the most recent version of Mac OS X from earlier editions of Mac, plus help with Mac application software. Progent can also assist your business with iPhone and iPad support, or moving to iCloud. Online IT help provides optimum leverage for your information technology dollar by protecting client efficiency and limiting the hours billed for computer analysis and repair. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to handle most IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network issues can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISSP premier security specialists to assist with the most challenging system problems.
Progent’s Microsoft-premier engineers can help your organization to update your workstations from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit PC desktop computing, design an affordable migration strategy that minimizes business interruptions, and provide inexpensive, expert remote help to aid your organization to install 64-bit PC desktop software and application software on your current computers.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing SCOM environments and can provide organizations of any size advanced remote or onsite consulting support for SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to remediate serious problems detected by SCOM 2012.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Wi-Fi site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a WLAN that has the reception, performance, density, QoS, security, and hand-off capability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
For mid-size companies looking for IT support, Progent can deliver an array of alternatives including local service, on-line support, phone-based Help Desk, 24x7 support with remote network monitoring, emergency staff augmentation, site relocation services, software development, and professional consulting. For midsize businesses in California or other areas covered by Progent's onsite consultants, Progent offers expert onsite help for solving technical problems rapidly and economically.
Progent's management team includes seasoned professionals with decades of background providing computer consulting services, technical support, and long-term information system planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent is proud to have assembled a management team able to provide customers with the top service value available anywhere.
Progent’s Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for efficiently connecting people, groups and data. SharePoint Server offers a common spot for your employees or customers to connect to, manage, share and interact with relevant data, files, and applications and to interact with other people. SharePoint allows quicker and better decisions, more effective access across groups and more streamlined business practices. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the knowledge they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's SharePoint consultants can assist you to maintain your current SharePoint solution or upgrade to the current release of SharePoint.
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a unified platform to manage the complete threat lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Progent's Microsoft-certified consultants have over 10 years of experience planning, implementing, enhancing and fixing SCOM environments and can provide organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by SCOM 2012.
Progent provides a variety of network support bundles for small businesses. These information technology outsourcing and network monitoring solutions are built around the anticipatory problem solving capabilities of Microsoft Operations Manager, a next-generation server and system support product that monitors the availability, throughput, and safety of your information system and isolates incipient troubles before they can disrupt your system. With Progent's affordably priced IT service packages, small businesses can select a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution.
Progent can assist your business to understand the wealth of subscription options available with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports multi-platform environments that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and manage hybrid solutions that seamlessly integrate local and cloud-based products and services.
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a powerful but easy-to-manage IT network. The technical demands of the Microsoft .NET components bundled with Small Business Server calls for a network consultant with real-world experience planning and building seamless, comprehensive business technology solutions. Progent's Microsoft Small Business Server consultants have an average of more than 10 years of experience supporting computer networks powered by Microsoft technology. This experience assures you results in deploying, administering, and troubleshooting network environments that include the SBS Server package of servers and applications.
Progent's Microsoft and Cisco premier network consultants offer expert support for a wide array of products and technologies and can provide that expertise online anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers remote support for networks powered by Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for systems that incorporate a combination of Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for the toughest connectivity problems, plus the support of CISA-qualified security engineers to assist with high-level security design and troubleshooting. Progent has provided online troubleshooting to companies in all 50 states in the United States.
Progent's certified security consultants can help you secure your Apple Mac environment through expert services such as running security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating safe remote and mobile access, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security strategy appropriate for the particular goals of your corporate information system.
Progent can help you prepare and implement a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your information, improve your security, modernize your analytics, take complete advantage of Microsoft Office support, and reduce productivity interruption by creating and following a sensible migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to create custom business software and eCommerce solutions that work seamlessly with Dynamics GP 2010/Great Plains 2010.
Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 such as cloud and hybrid solutions, mobile device management, at-home workforce connectivity, security and compliance, automated provisioning, and Help Desk Call Center support services.
Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and migration plans, integrate Windows Server 2008 with your network infrastructure and applications, educate your support personnel how to run new management utilities, and provide continuing consulting and technical support via affordable options including Help Desk Call Center support and remote technical assistance.
Progent's Cisco-certified wireless technology consulting experts can help you to deploy, administer, and troubleshoot Cisco wireless products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Windows 11 consulting experts can provide a variety of services to support Windows 11 including cloud and hybrid solutions, mobile management, at-home workforce access, data and identity security, centralized provisioning, and Call Center support services.
Progent's Cisco-certified network professionals can show you how to design an affordable, 24x7 Internet connection architecture that can achieve non-stop Internet access via a broad range of high availability Internet access technologies including fault tolerant BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE engineers to show you how to apply the most current techniques for high availability Internet access to build an affordable, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for key workloads by providing centralized, cross-platform monitoring of IT resources installed across local systems and private and public clouds. Progent's consulting group offers advanced online and onsite support to help organizations of any size to plan, integrate, optimize, update and repair SCOM 2016 deployments. Progent can assist you to move to SCOM 2016 from older releases or from different monitoring platforms, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also help you expand your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Microsoft Communications Server provides IM and Real Presence as part of an extensible, enterprise-grade solution featuring advanced security, seamless integration with popular Microsoft products, an expandable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Communications Server offers lower costs and elevated operational efficiencies, increased individual output, and better IP protection. Microsoft Office Communications Server has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified IM and Presence consultants offer online and onsite support and troubleshooting services for your Office Communications Server 2007 environment and can help your organization to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also help you to plan and carry out an efficient upgrade that will add business value to your information network
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an earlier version of Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 offered by Progent include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, automated provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and ongoing Call Center support services.
Progent is one of the most qualified network support companies for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get the full benefits of Microsoft Exchange Server 2000 under typical situations such as updating from Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Dynamics GP/Great Plains On-site Technical Support
Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of all sizes to plan, deploy, administer, and troubleshoot a backup solution based on System Center 2012 Data Protection Manager. Progent can assist you to migrate from earlier versions of Data Protection Manager or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also help your business to design Data Protection Manager into an enterprise-class disaster recovery plan.
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the top client endorsement and are afforded the closest working relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to offer your business more complete solutions for your information network.
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through cutting-edge technologies incorporated within one agent accessible from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP deployment that addresses your company's unique needs and that helps you demonstrate compliance with government and industry data protection standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent's consultants can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack such as ransomware.
Progent's webinar training classes offer small companies the affordability, ease, and versatility of virtual seminars and the effective pedagogic techniques of experienced teachers who utilize advanced technology to simulate live, interactive classrooms. Progent can provide online education for key desktop software including elements of Microsoft Office such as Office Excel, Word, Access, and Outlook: MS Dynamics business accounting and analytics solutions including MS Dynamics GP; plus other top desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology from SentinelOne to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the entire threat lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Progent provides the help of Microsoft and Cisco-Premier network consulting experts to offer clients economical ways to help companies maximize the benefits of Microsoft and Cisco products. For networks that span from small offices to large corporations, Progent's network consultants can assist you to enhance your network's e-mail architecture, security, reliability, performance, and network management.
Barracuda Backup is an affordable, subscription-based backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your existing storage hardware. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist your business to design, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda Backup.
Progent’s Wireless Consulting Services offer a convenient, affordable option for businesses of all sizes to integrate, manage and troubleshoot advanced wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and install appliances like Cisco's Aironet and Meraki access points and wireless network controllers. For mobile email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer unified control of modern security capabilities like application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute a smooth upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally control network environments that include branch offices, data centers, and cloud resources.
Progent's Microsoft-certified experts can provide network support and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent’s consulting team can help you plan, deploy, troubleshoot and manage the entire suite of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Exchange Server, Microsoft SharePoint Server, Windows Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Progent offers affordable online access to engineers skilled in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus notebooks and smartphones. Progent can provide help for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent can assist you to design, upgrade, or maintain backup solutions for a range of environments such as on-premises, remote, cloud-based, or a mix.
Progent can assist your company to design and execute a smooth migration from a Sun Solaris-based IT system to a network powered by Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your information and minimize business disruption by developing an efficient transition plan that preserves your current assets in Solaris application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include evaluation of current infrastructure, transition strategy and validation, MS Exchange migration support, information and application migration, and server and storage system transition and consolidation.
Progent has been delivering SharePoint support since the initial product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to assist businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add substantial business value to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; determine if an on-premises, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in specific jobs related to your SharePoint 2013 deployment.
VMware's NSX virtual network technology enables you to create entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports automated disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for site recovery, updates and patches and can generate audit reports to verify complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete virtualized network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and manage a disaster recovery solution based on VMware SRM and VMware NSX.
Cisco's Small Business series of access points are Linux-powered devices engineered as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless network consultants can provide online or on-premises configuration and debugging support to assist you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless access point deployments of any scale or topology.
Progent’s Cisco-Certified network consultants offer experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, plug-and-play desktop devices for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls offer a healthy combination of protection, performance and availability for business networks of all sizes. PIX firewalls are build around a proven, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent’s network consultants can help you choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s consultants can assist you to plan and carry out a smooth migration from on-premises Active Directory to cloud-hosted Azure AD or to a hybrid system that uses Azure AD Domain Services and Azure AD Connect to unify identity services for both onsite and cloud resources.
Progent’s team of Microsoft and Cisco Premier Certified experts average longer than a decade of real-world professional experience, at the forefront of IT support, performing a wide variety of IT projects for an extensive array of customers. Every Progent consultant shares a refined set of personal best practices which are combined into shared best practices standards that Progent instills in its support staff. This guarantees that you get not just expert IT skills, but also a consultant with field-tested methods for using computer knowledge to repair actual IT problems efficiently.