Microsoft-certified Consultants
Dynamics GP/Great Plains Business Software:
Upgrade, Customization, Support
Additional Topics of Interest
Security Information and Event Management Engineers
GIAC Security and Compliance Test Engineers
GIAC was established in 1999 to validate the knowledge of IT security experts. GIAC accreditations are recognized by companies and government organizations all over the world including and the United States National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer support for any of the network security capabilities addressed under GIAC certification such as evaluating network vulnerability, event handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Cisco ASA firewall VPN Remote Troubleshooting
Firepower Online Support
Progent's certified Cisco network security consultants offer high-level PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-class appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent availability for network environments of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security gaps.
Extended Help Desk Technology Consulting
24-Hour Co-managed Call Center Setup and Support
Progent's Network Help Desk Call Center Outsourcing Services for PC desktop support are designed especially for small businesses who need immediate access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a modest IT budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Call Center Applications Selection and Integration.
ransomware cleanup and recovery Professionals
24x7 ransomware removal and data recovery Consultant Services
Progent's experienced ransomware recovery experts can help you to restore an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Consultancy MongoLock ransomware recovery
ransomware data restore Consulting Services
Progent's ransomware consultants can assist you to assess your ransomware vulnerability, monitor and guard your IT environment, help with settlement negotiations with a threat actor, and rebuild an information system damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Best Egregor ransomware recovery Services
Sodinokibi ransomware recovery Engineer
Progent's ransomware consultants can help your business to evaluate your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a threat actor, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Smartphone IT Services
Microsoft Activesync Computer Consultants
Progent's consultants offer experience in multiple disciplines relevant to mobile networking including network infrastructure, Activesync, wireless security, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your organization time and expense by using their wireless experience to help you choose and integrate mobile networking solutions that make sense for your business. Progent can also tune your IT infrastructure so that mobile data devices work better.
24x7 Online Support Services Apple Mac
iPhone 5 IT Consultant
Progent's experts offer macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or moving to iCloud. For business environments built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of designing, configuring and supporting a network environment that is available, secure, fast and aligned with your company's business goals.
Consultancy Microsoft Entra Exchange
Azure Active Directory Domain Services Troubleshooting
Progent can assist you to design and carry out an efficient migration from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure assets.
24x7 Wi-Fi Site Survey Integration Support
Remote Wireless Site Survey On-site Support
Progent's wireless site survey services assist you to plan, install and troubleshoot a Wi-Fi LAN adapted to your environment, offering your business a WLAN that has the reception, performance, density, security, and roaming ability your company requires.
Horizon3.ai NodeZero Certified Security Penetration Testing Technology Consulting Services
Horizon3.ai NodeZero PEN Testing Firewall Audit
Progent's certified cybersecurity consultants can perform NodeZero-based penetration tests to make sure your security defense systems and policies are properly configured and effective.
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Remote Radvision Video Conferencing Professionals
Immediate Radvision Telepresence Services
Progent offers the services of a certified consultant with an extensive background integrating products from the leading telepresence providers including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, install, upgrade, or troubleshoot a telepresence environment that protects your current investment and maximizes the strategic value of your information system. Progent also offers the expertise of network infrastructure consultants who can assist companies of all sizes to create and troubleshoot a network that delivers the performance, dependability, security, and scalability required to support your video conferencing/telepresence solution.
Microsoft Firewall Professional
Microsoft ISA 2004 Server Online Support Services
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in designing and implementing a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection needs without overly restricting your network accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
24/7/365 Avaddon ransomware protection and recovery Specialists
ProSight Endpoint Ransomware Monitoring Remote Technical Support
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks.
Meraki Access Point Network Consultant
Aironet 1700 Access Point Consulting
Progent's Cisco-certified Wi-Fi technology experts can assist you to configure, manage, and debug Cisco Wi-Fi products including Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Small Business Access Points Technical Support Services
Consultant Small Business 300 AP
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered devices intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer remote or onsite integration and troubleshooting support to assist your organization to plan, configure, upgrade, tune, administer and debug Cisco Small Business Wi-Fi AP environments of any size or topology.
Immediate SCCM 2007 Device Management IT Consultant
After Hours SCCM 2007 Patch Management Consultant
Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager (SCCM 2007) to simplify operations, improve security and compliance, and boost productivity by making sure that operating systems and applications are always current, tracking licensing, and reporting resource usage patterns to help you make informed purchasing decisions. When you are set to upgrade your SCCM 2007 configuration management ecosystem, Progent can help you to plan and implement an efficient move to SCCM 2012.
Largest CUCM and SIP Troubleshooting
IT Consulting Cisco CUBE and SIP
Progent's Cisco CCIE-certified SIP infrastructure experts can assist your business to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and offer affordable online or on-premises expertise to help businesses to move efficiently to an advanced communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync for connectivity to a SIP PSTN trunk.
Network Consultants Cisco Virtual Private Network
Cisco Virtual Private Network Computer Engineer
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to evolve with your growing business needs. Progent's Cisco-Premier network experts support Cisco's complete line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your network. Progent can help you integrate Cisco products to achieve safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control foundation for user certification, authorization, and tracking from a graphical Web interface.
Private Cloud Hosting Services Specialists
24x7x365 Virtual Server Private Cloud Hosting Consulting
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small company's servers in a solution that delivers the maximum level of dependability and scalability and is also easy to move to another host. Progent's Private Cloud Hosting options are built on mature virtualization technologies that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure support, and network management while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Citrix RADEDEPLOY Integration
Application Delivery Consult
Progent's Citrix-certified consultants can assist you to design, deploy, administer, and support a virtualized Windows application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for delivering server and client-side applications, and Progent's remote datacenter support consultants can assist your organization to manage and support an off-site datacenter that offers high availability, enhanced protection, and fast disaster recovery.
Consulting Web Apps for Mac
Top macOS and Windows Network Consultants
Microsoft Office for Mac allows Mac users to run the world's most popular business programs. Progent's Apple-certified Mac experts can help you configure Mac Office on a multi-vendor environment combining Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows technology and can provide service for networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
Consult Microsoft Teams and Cisco UC
Microsoft Teams work from home Consultancy
Progent can assist you to design a migration to Microsoft Teams from Skype for Business Online and configure, administer, and troubleshoot a cloud or mixed deployment of Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Windows and Solaris Consulting
Windows and UNIX Consulting
If your company is developing UNIX-based applications in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers comprehensive IT outsourcing that allows you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your business network. By using automated server monitoring and by delivering remote and in-person support as your business needs it, Progent represents an affordable alternative for maintaining an IT system that features excellent dependability, protection, and performance. Progent's developer assistance offerings feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and repair, 24x7 monitoring services, and Help Desk Call Center support.
Knowledge Transfer Support and Help
Support Outsourcing Information Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their comfort zone, Progent can focus on offering high-value skills where Progent has little competition. Small companies who utilize trusted freelance consultants or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
24x7 Network Security Consulting Microsoft Consulting Best Practices
Company-wide Standards for Best Practices Support Outsourcing
Progent's team of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, at the front lines of network service, performing a wide range of IT projects for an extensive array of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent instills in its consulting personnel. This guarantees that you get not only expert IT help, but also a consultant with field-tested methods for applying technical knowledge to resolve real-world IT problems quickly.
Remote Dynamics GP/Great Plains Integration
Microsoft Dynamics GP Consultants
Progent's Microsoft certified experts offer a range of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting package and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular platform of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest edition of Microsoft accounting software in the Dynamics GP/Great Plains family, provides a cost-effective tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to deploy and integrate, and with its segmented design you can purchase only the capability you currently need, with the option to add clients and enlarge functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, customize and manage Dynamics GP 2010 and also older editions of Dynamics GP.
ProSight IT asset management Specialists
ProSight network asset documentation management Consult
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Award Winning Aironet 2800 Access Point Support Services
Consultant Aironet 802.11ac AP Upgrade
Progent's certified wireless consultants can assist businesses of any size to plan, implement, manage and repair Cisco Aironet wireless access point solutions to achieve the throughput, coverage, density, expandability, security compliance and manageability required for seamless access between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and on-premises support for legacy and new-generation 802.11ac Aironet APs and Progent can help you plan and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
Microsoft Exchange Upgrade Computer Consulting
Exchange 2003 Upgrade IT Consulting
Progent's certified professionals offer computer help and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the complete family of Microsoft Servers. Progent's upgrade, configuration, administration, and troubleshooting expertise for Microsoft Exchange 2003 Server include system design, deployment, project management, local and off-site technical support, Help Desk outsourcing, expert security consulting, and comprehensive network management outsourcing.
Specialists Mac Online
OS X Server Administration
Progent provides national online help and troubleshooting services for companies who operate Apple Mac OS X networks or whose IT systems feature a combination of Apple macOS and Mac OS X with Microsoft technology. Progent's engineers offer Mac clients a range of IT services such as desktop assistance, migration to the current edition of OS X from earlier versions of Apple macOS and Mac OS X, plus expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud. Online network consulting provides optimum leverage for your information technology budget by extending client efficiency and shortening the hours charged for network repair services. Sophisticated remote support technology and experienced service specialists and engineers allow Progent to solve the majority of network issues without squandering time and money by traveling to your site. In most of situations your network issues can be remediated over the phone or via a mix of telephone support and online connectivity. Progent can put you in touch with Cisco certified CCIE network engineers and CISSP certified security specialists to help with the most challenging system issues.
SMB Installation
Data Recovery SMB
Progent provides IT services for mid-size businesses with 100 to 250 network users. The mid-size company or office has traditionally been an underserved part of the market for network support expertise. The cost structures and service access practices of major third-party service organizations make them too expensive for the typical small business or small medium business (SMB), which commonly relies on a minimal IT budget with which to support an IT network whose complexity and sophistication are frequently comparable to the networks of much bigger companies. Progent's service delivery model, which takes full advantage of online service, virtual network technology and 24x7 network monitoring, dramatically lowers the network support costs of an SMB while providing the mid-size company with enterprise-level support from certified, world-class consultants with background in a wide array of small business technologies. If your medium size company or small business is searching for the quality of IT support needed for a mid-size organization without paying big-company costs, you need Progent.
Cisco Firepower integration Specialists
Cisco Firepower NGIPS Support and Help
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities such as application visibility, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to design and carry out an efficient migration to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower appliances with Cisco's cloud-based services to build and centrally control network environments that include branch offices, data centers, and cloud resources.
After Hours Data Recovery Washington
Massachusetts Tech Services
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-Premier service professionals offer phone support and remote secure computer access to isolate and resolve network problems rapidly and affordably. The scope of technical expertise available from Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult network issues to qualified specialists as required.
24 Hour Specialists Lync Server 2013 Mobility Services
MCSE Expert Certified Lync Server 2013 IM Engineer
Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications environment that supports a BYOD computing model with instant messaging, presence, web conferencing with application sharing and whiteboard, and both IP-based and PSTN calling across a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network architects can assist your company to assess the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or mixed model appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide live online and onsite training to your management staff and users. Progent offers expertise in key pieces of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications including Outlook and PowerPoint.
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