Progent's Windows Server 2019 disaster recovery planning consultants can assist your business to plan and deploy a disaster recovery system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the fast creation of a new generation of enterprise-class programs that can give your company a critical competitive edge. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, assures you success in designing, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET environment.
Microsoft Dynamics GP/Great Plains 2010 accounting is a comprehensive business management solution that unifies information and processes across your business, communicates easily with other solutions, and brings together workers, customers and suppliers regardless of time or place. Created for small to mid-size companies, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order control, e-commerce, human resource management, CRM, field service, manufacturing, retail, and online business services. Progent can help you install and manage a robust, protected server and communications infrastructure to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business exploit the full potential of Dynamics GP/Great Plains 2010.
Progent uses an enterprise-class support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or small service firms who offer minimal documentation or details of services done, every service delivered by Progent is accompanied by comprehensive documentation. Every Progent staff member has access to the support reports sent by each staff member to every customer. The discipline of detailing and organizing support activity results in more effective support and avoids a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won't let go of vital service information.
Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, achieve high availability email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Progent's Linux support experts provide small companies and software developers assistance with managing and supporting Linux computers that coexist with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad array of experience provides you with a convenient one-stop source to help you build and manage a secure and reliable cross-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating Windows with leading Linux variations including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance consultant. The interview is intended to help assess your organization's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information about your current AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create an efficient security and backup/recovery system that minimizes your vulnerability to a ransomware attack and aligns with your company's needs.
SQL Server 2016 introduces major improvements in speed, capacity, data security, high-availability, BOYD integration, plus built-in analytics and reporting. Innovations include PolyBase for handling SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to assist organizations of all sizes to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Colocation sites allow businesses to share enterprise-class data centers for hosting network equipment that supports vital applications. Progent's Microsoft and Cisco certified consultants can assist your small business with all facets of your colocation strategy including choosing and migrating to a colocation site, creating network topology, defining hardware, on-site and on-line troubleshooting, establishing online network management, and training your IT personnel.
Progent's seasoned ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Progent offers IT support for medium size businesses who have 100 to 250 system users. The mid-size business or work group has typically been an underserved part of the market for IT support services. The overhead and support access models of major outside support organizations make them too costly for the typical small business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information system whose advanced technology and sophistication are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes full advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly lowers the IT maintenance costs of an SMB while providing the mid-size organization with enterprise-level support from certified, IT experts with background in a broad array of midsized business network solutions. If your medium size organization or small business is looking for the quality of network support appropriate by a medium size office without paying big-company costs, contact Progent.
Even if your business has a small network services staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once needed a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-certified IT consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your vital network applications and servers operating.
Progent can provide one-on-one training customized for people who want to expand their knowledge of the macOS and OS X operating system, Apple Mac computers, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or individual webinar training for Mac application software.
Progent can help you to utilize Cisco's networking technology to create a solid foundation for your onsite, private cloud, or hybrid data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.
Progent uses an enterprise-class service reporting system that stores and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small support firms who offer minimal documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every consultant to each client. The discipline of documenting and archiving support activity allows more efficient support and eliminates a variety of typical problems such as when a support customer is virtually held captive to a consultant who won't let go of vital service information.
Progent's certified Windows Server 2022 experts can assist your organization to design and carry out an efficient upgrade to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that combines cloud-based Windows Server on Azure with a self-hosted installation of Windows Server 2022.
Progent's Microsoft-certified ISA Server 2004 consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall experts can help your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that meets your network protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later versions of ISA Server.
Cisco's network security and offsite connection technology for small businesses represent a full range of easy-to-administer security products to help protect your local and remote information system. Cisco's VPN product family includes routers, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and CCNP certifications who are able to assist your organization to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align most closely with your company objectives.
Progent can help your organization to plan a migration to Microsoft Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Progent's Microsoft-certified SQL Server programmers and database administrators can provide remote consulting to assist businesses of any size to build, administer, and maintain applications based on the Microsoft SQL Server platform and .NET framework. Progent's SQL Server experts can provide support for any phase of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Progent's certified ISA Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size company design and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without limiting your productivity.
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also help you to build and maintain hybrid networks that transparently combine on-premises and cloud resources.
Progent can help you in any facet of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 for hosting Exchange; designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Hyper-V; setting up HLB; configuring Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook clients.
SQL Server 2014 incorporates major improvements in critical areas including speed, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that works transparently across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as system design, deployment, administration, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 deployment.
Progent's Citrix-certified experts can assist you to assess the strategic value of the various editions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities in your Microsoft Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials to enhance the responsiveness, availability, consistency, and fault tolerance of your virtualized network while reducing the cost of resources and support and simplifying administrative tasks.
If your office network combines Linux-based products platforms with MS Windows, Progent can help you to integrate your servers into a unified network that allows all your OS platforms to coexist for simple administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows integration support services feature IT architecture integration and service, support for Windows services for UNIX, remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Contact Center outsourcing.
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for legal workflows. Progent can provide remote guidance from NetDocuments consultants to help legal departments and law firms to plan, configure, administer, tune, or debug a document management system environment powered by NetDocuments.
Progent's Disaster Recovery/Business Continuity consultants have in-depth backgrounds assisting small businesses to minimize system downtime by offering affordable remote consulting support for disaster recovery/business continuity planning, fault-tolerant network design, backup/restore systems, and transparent maintenance. Progent's business continuity experts can assist you to develop and validate an efficient business continuity plan that matches your business needs and budget. Progent's disaster recovery specialists can help you to architect, implement, and manage fault-tolerant technologies such as non-stop Internet access, virtualization, clustering, load balancing, continual off-site backup, and multi-location hot backup centers.
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to deal with technical issues that are within their scope, Progent can focus on delivering hard-to-find services where Progent has little competition. Mid-size businesses who work with familiar freelance service providers or who employ in-house IT personnel benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and productive.
Progent's ProSight Virtual Hosting and Management outsourcing provides complete hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to migrate to any data center. ProSight Virtual Hosting options are built on mature virtualization technologies that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital investments, system support, and network management while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's consultants can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone support and iPad synchronization, or migrating to iCloud. For computer environments built exclusively on Mac OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, integrating and maintaining a network environment that is available, safe, efficient and aligned with your company's business goals.
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
The complexity and connectivity requirements of Microsoft Windows Servers calls for an IT consulting firm with practical experience and in-depth knowledge in designing and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT services can help you with planning, deploying, managing, and troubleshooting Windows Server solutions that maximize the productivity of your computer system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's Co-managed Call Center service allows your business to split responsibilities for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on ConnectWise Manage, the leading shared professional services automation platform for managing service requests, ticket lifecycle, ownership, status tracking, and reporting.
Progent can show you how to plan and execute a smooth migration to Microsoft Dynamics GP so that you retain your data, improve your security, modernize your analytics, take complete advantage of Microsoft Office integration, and minimize productivity disruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce custom line-of-business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP/Great Plains.
Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Progent is a reseller and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management solution that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
Microsoft has made a strong effort to enable transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have some mailboxes located at your corporate datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and on budget.
Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower TCO of hardware and faster ROI, more leveraged utilization of physical computers, simplified operations, enhanced system uptime, and easier manageability. Typical uses for virtual servers are hardware consolidation, low-cost platforms for line-of-business legacy applications running on obsolete operating systems, and inexpensive quarantine of software development or pilot testing environments from production systems.
Progent offers cost-effective remote support to help businesses to integrate Amazon AWS cloud services including Amazon EC2 for virtual server hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
Progent offers clients access to consultants who have been awarded some of the IT industry's most prestigious certifications. Progent thinks that clients have the right to know that their IT service professionals have accredited training plus extensive practical field experience so that Progent's clients can engage Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts (CCIE) brings privileges for significantly better vendor support than is available to uncertified service providers, enabling Progent to deliver clients a better level of computer support. In addition, major certifications such as CISM or CISSP for IT security can help corporate clients to demonstrate compliance with regulatory requirements by using the assistance of accredited industry experts.
With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to gain the full benefits of bringing intelligent services to their IT infrastructures. Cisco's switch product line allows you to deploy capabilities that make your network infrastructure highly available to handle time-critical needs, expandable to support future growth, secure enough to guard restricted information, and capable of differentiating and managing traffic flows to optimize network operations. Progent's Cisco certified engineers can help you pick out and deploy Catalyst switches appropriate for your company. In addition, Progent's CISA certified security consultants can show you how to create a strategic security policy and set up Catalyst switches so they powerfully enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Catalyst 3750 switches, Cisco Catalyst 4500 switches, and Catalyst 6500 Series Switches.
If your company runs a Solaris environment or a multi-OS computer system, Progent's CISM and ISSAP-premier consultants can help your entire organization in a wide array of security areas such as security management procedures, security design and strategies, access control products and techniques, software development security, operations security, physical security, telecommunications, network and Internet security, and workplace recovery planning. CISM and CISSP define the core competencies and worldwide standards of performance that information security professionals are expected to possess. These certification provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP certification have demonstrated the background and knowledge to offer effective security support and engineering services.
Progent's certified failover clustering consultants can help businesses to evaluate the advantages of deploying Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery solution, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting services and engineering support for clusters that include physical servers or virtual machines, and show you how to automate the management of failover clusters.
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the health of vital devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent consultant so that any potential problems can be addressed before they have a chance to impact productivity.
Progent can provide the guidance of a CRISC-certified risk management expert to help you to design and implement an enterprise risk management (ERM) strategy following leading practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget.
Progent's Cisco CCIE Wi-Fi infrastructure experts offer online or onsite integration and troubleshooting services to assist your organization to design, implement, update, tune, manage and debug Aironet Wi-Fi access point environments of any size or architecture. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi environment with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to administer and expand. Progent also can provide affordable wireless site surveys to help you to determine the most appropriate selection, placement and setup of Aironet Wi-Fi APs to work with your specific workplace design, building structure, and expected network traffic.
Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size company's servers in a solution that gives the maximum degree of availability and expandability and is also simple to move to any data center. Progent's Private Cloud Hosting options are built upon mature virtualization platforms that enable small companies with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network management while benefiting from world-class reliability and an unmatched level of vendor independence.
Progent's Citrix-authorized engineers can help you to evaluate the strategic advantages of XenServer as well as other Citrix products, and can assist your IT organization to plan, test, implement, troubleshoot, and support a Citrix XenServer solution. Progent can in addition analyze your current XenServer environment and help you to enhance consolidation, responsiveness, protection, availability, and recoverability.
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric and both Microsoft and third-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to fix serious issues detected by Microsoft SCOM 2012.