Progent's consultants can assist you to assess the value of Microsoft Lync Server for your environment and can help you to plan and carry out an installation of Microsoft Lync Server 2010 that unifies the management of IM and Presence and improves the output of your in-house employees, at-home workers, and mobile workforce. Progent can also assist your company to perform an efficient migration to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, interface Lync Server with Microsoft Exchange, Microsoft SharePoint, and SQL Server, show you how you can use Lync Server to improve the collaborative capabilities of Microsoft Office programs, and provide webinar training and ongoing technical support for Lync and other Microsoft platforms.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix XenDesktop consultant who can assist you to plan a XenDesktop environment that maximizes the business value of your IT network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; migrate your existing desktop virtualization software to current versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your IT staff to follow industry leading practices to manage XenDesktop effectively.
Microsoft allows you to create transparent hybrid environments that combine Office 365 Exchange Online and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is completed on time and within budget.
Progent has supported Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, customization, education, and troubleshooting services since the platform's debut. Progent offers high-level support for upgrading legacy Dynamics GP ERP systems. Progent can help you to design, validate, and carry out a cost-effective migration from a a legacy release of GP to the current version of Microsoft Dynamics GP.
If you want to update your production web site, build internal webs for applications such as human resources or employee training, design a high-impact web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can provide talented and experienced web developers. Progent's experts can also show you how to design and manage a safe, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
If your company runs a Sun Solaris environment or a multi-OS computer system, Progent's CISM, CISSP and ISSAP-certified consultants can assist your entire enterprise in a wide array of security areas including security administration procedures, security design and models, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and workplace recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that network security professionals are expected to master. These accreditations provide executive management the assurance that consultants who have earned their CISM or CISSP certification have demonstrated the experience and knowledge to deliver effective security support and engineering help.
Progent can give you access to experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to meet your particular business requirements. Progentís Microsoft consultants offer experience in Microsoft AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also offers custom e-Commerce integration support for secure, company-wide information sharing plus interfacing with CRM applications.
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network calling. Microsoft Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants can provide online and onsite support to assist your company to maintain and troubleshoot your existing Lync Server 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade.
Remote continuous monitoring, automated alarms, and actionable analytical reporting are vital to preserving the proper operation of your network and eliminating unnecessary and expensive downtime. Remote Monitoring and Management technology has progressed so far that companies of any size can afford a degree of protection that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to help you to detect and fix a most network issues before they can impact productivity.
Progent's Microsoft engineers can provide cost-effective online support and development services to help your business to design, implement, manage, and maintain Microsoft SharePoint 2010 environments that can include web pages that can function as intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise search engines, Visio-driven workflows, and other utilities to promote and improve collaboration. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity applications including Excel, Word, PowerPoint, and Visio. Progent can help your business to upgrade from previous releases of SharePoint or adapt a mix of web applications into a unified and easy-to-manage SharePoint 2010 solution.
Progent's application experts can provide advanced consulting, custom programming, deployment help, and online training for popular business applications that address key areas including ERP and MRP, financials, business analytics, web commerce application development, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting services online, Progent can help small businesses throughout the United States to save the time and expense associated with travel and on-premises visits without compromising the high quality of consulting support.
Progent is organized deliver comprehensive remote consulting for all technical areas common to todayís small business IT systems and offers an array of vital, on-demand support services including a temporary CIO to offer senior-level IT design and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, best-practices project management for major initiatives such as site moves oroperating system upgrades, Cisco-certified experts for designing high-performance and robust infrastructure, certified security engineers to verify data protection and regulatory compliance, disaster recovery experts to help design business continuity plans, and software developers to create, enhance, or repair mission-critical application programs.
Progent is among the most expert network support companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive all the advantages of Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server support.
Progent offers advanced online consulting services to help businesses integrate their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to design and administer hybrid ecosystems that support Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid topologies that utilize on-premises IT assets as well as public clouds. To assist you to integrate cloud services with networks, Progent can provide a variety of cloud integration services such as Microsoft Azure hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of experience delivering high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.
E-Mail Guard is a complete service for blocking spam and viruses. E-Mail Guard handles the security and management of company email by providing continually improved spam and virus filtering, policy administration, content filtering, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and reporting tools plus outbound email filtering to let you troubleshoot your e-mail environment and specify and regulate company email policy.
Progent can help you in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing; configuring DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail; integration with SharePoint; updating firewalls; integration with Microsoft Office 365; and configuring Outlook.
Progent's Microsoft-certified experts can deliver a range of consulting services to help companies of all sizes to deploy, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or smartphones powered by Windows 8.1. For enterprise customers, Progent's senior project management consultants can assist to create test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 migration projects following industry best practices.
Progentís team of Microsoft and Cisco Premier experts average more than a decade of real-world industry experience, at the forefront of IT service, executing a broad variety of IT tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices that are combined into company-wide leading practices standards that Progent instills in its consulting team. This means that you get not only world-class IT skills, but also a support engineer with proven methods for using computer knowledge to solve real-world IT problems rapidly.
Progent's wireless IP phone configuration experts can provide online and onsite assistance to help your organization build and administer a Cisco wireless IP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.
For Windows desktop and application virtualization, Progent can provide the support of a Citrix-certified XenDesktop expert who can help your company to design a XenDesktop environment that maximizes the business value of your IT system; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also train your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
Progent's Cisco-certified network experts can show you how to create an affordable, 24x7 Internet connection solution that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert professionals to help you utilize the most current technology for high availability Internet connections to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create fault tolerant Internet connections.
Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability required to watch over your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party apps and services. Also, Progent can provide fast online or onsite technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Progent can provide expert support for every step of your Exchange 2010 upgrade including end-to-end project management, site prep, project planning, cost estimates of new software and equipment needed, suggested vendor sourcing, pilot verification at client location or at Progent's testing lab, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, implementation of the production system, decommissioning the old system, and training for client's IT staff and users.
Progent can assist your organization in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid deployment; moving mailboxes; designing and implementing Windows Hyper-V; configuring hardware load balancing; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent's Apple Mac networking engineers can assist you with a broad range of network infrastructure issues including network architecture, remote and mobile access, internetwork communication, security, and new technologies including Voice over IP and high-speed wireless connectivity. For company networks built solely on Apple Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows powered servers and workstations, Progent has the experience and size to deal with the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, productive and aligned with your corporate goals. Progent can show you how to configure Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Xsan storage area network systems. Progent can also give you access to certified experts to help you with Cisco routers and switches.
Microsoft Dynamics GP/Great Plains 2010 software is a comprehensive business management solution that integrates data and processes throughout your business, interfaces seamlessly with other applications, and brings together employees, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for financials, management reporting, project management, inventory and order control, e-commerce, HRM, CRM, field force automation, manufacturing, retail, and online business services. Progent can help you install and manage a reliable, protected computer and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains consultants to help your business benefit from the full power of Dynamics GP/Great Plains 2010.
Progent can assist your business to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or mixed deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Progent can assist small and medium-size organizations to implement and troubleshoot video conferencing platforms to enable their at-home workforce to interact effectively with fellow workers and customers.
Progent provides nationwide urgent technical support and troubleshooting services for businesses who run UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX and Microsoft products. Remote IT help provides maximum leverage for your IT budget by protecting client efficiency and shortening the time charged for computer analysis and repair. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can make available Cisco certified CCIE network engineers and CISSP and ISSAP premier security specialists to assist with the most challenging system issues.
Office 365 is Microsoft's growing suite of productivity applications and cloud-hosted services available on a subscription basis. Office 365 applications and cloud services are available in a variety of subscription plans intended for customers from individuals and home offices to global enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can help your business to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and manage hybrid networks that seamlessly combine local and cloud products and services.
The Contact Center support delivery structure adopted by Progent offers small companies an dependable alternative to reliance on freelance service individuals by offering extensive technical knowledge accessible to multiple support groups, optional 24x7 access to urgent assistance, fast escalation to world-class engineers for handling even the most complex issues, service consistency and reliability, quick follow through enforced by veteran IT service administrators, a choice of easy-to-use ways for initiating support jobs, plus a high level of progress visibility made possible by ticket tracking and available via a web-based portal.
Progent is among the most qualified network support companies for integrating email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small and mid-size companies receive all the benefits of Microsoft Exchange Server 2000 for common scenarios such as upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.
Progent can provide the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management solution based on best practices identified by CRISC and geared to align with your company's risk appetite, business objectives, and IT budget.
Progent can assist businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the common mistakes small organizations make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also assist you to configure firewalls and IPsec VPN connections and also to manage Apple iOS devices and Google Android handhelds.
Progentís Microsoft-certified experts offer companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, teams and information. Microsoft SharePoint Server provides a common location for your employees or clients to connect to, manage, share and interact with relevant data, files, and applications and to communicate with one another. SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join employees, customers, teams and projects with the knowledge theyíve developed in a manner that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to support your existing SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.
Progent can provide cost-effective remote and onsite support to help organizations of any size to move any part of their core network resources to Google Cloud Platform services. This can save management hassle and hardware costs and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent offers one-on-one training designed for individuals who wish to broaden their understanding of the Apple macOS and OS X platform, Mac hardware, or Mac office applications including Microsoft Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one webinar training for Mac applications.
Progentís IT outsourcing packages offer economical network consulting for small businesses. Whether it involves designing network architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email platform, monitoring your network, or building an on-line eCommerce application, outsourcing your IT engineering services can reduce costs and minimize uncertainties, allowing network service expenses to increase in a more moderate and manageable manner than is feasible by building up a large, knowledgeable internal network support staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your critical applications powered by Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Progent can assist your organization in any facet of your migration to Exchange 2019 such as deploying Windows Server 2019 Core as a host for Exchange; planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; planning and configuring Windows Hyper-V; configuring HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
Progent's Microsoft-certified consultants can provide advanced expertise in deploying, operating and debugging any edition of Microsoft Project Server and can provide a wide range of affordable online consulting services based on industry best practices to help businesses of any size to get all the benefits of this powerful project management solution. Support services available from Progent include solution planning, software configuration and migration, setting up safe file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progentís IT outsourcing services provide economical network consulting for mid-size companies. Whether it involves designing system infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or building an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate risks, allowing network support expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose internal IT staff. Progentís Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust system foundation for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent has a long background delivering a full-spectrum of remote IT support and emergency troubleshooting services to local governments and schools throughout the U.S. Progent is one of the industryís pioneers in delivering advanced remote network consulting and has provided IT solutions to clients in every state. Online support eliminates travel costs and solves issues more quickly than onsite support.
SQL Server 2014 incorporates significant enhancements in critical areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates transparently with all types of applications including Online Transaction Processing, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and on-premises consulting services such as system design, deployment, administration, remediation, and application development expertise to help organizations of any size to realize fast return from their SQL Server 2014 investment.
Progent's Microsoft certified consultants offers remote and onsite support services to help your company to manage, maintain, and repair computers based on Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, data and identity protection, disaster recovery, remote connectivity, smartphone and tablet management, wireless configuration, and remote network monitoring and alerts.
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as reduced capital expenditures, savings on operational expense, improved management focus, world-class protection, greater availability, and regulatory compliance.
Colocation data centers allow businesses to share enterprise-class facilities for housing computer hardware that supports critical applications and services. Progent's Microsoft and Cisco certified consultants can help your company with all aspects of your colocation program such as selecting and migrating to a colocation site, creating system architecture, specifying hardware, on-site and remote troubleshooting, establishing remote system management, and education your support staff.
If you have a small business information system with 10 to 50 desktop clients, Progent's computer outsourcing services free your company from dependence on an individual independent consultant while giving you affordable and reliable access to enterprise-class technical support. By delivering IT support service when you need it, providing specialized knowledge for critical technologies, offering unique services such as automated network monitoring, and billing only for support you receive, Progent gives you an affordable solution for optimizing the productivity of your small business information system. Progent is the smart way for small organizations to create and maintain a reliable and safe IT system and to benefit from quick access to the skilled support typically restricted to businesses who can afford a large in-house IT group.
Microsoft Office 365 Exchange Online allows you to utilize cloud-resident virtual machines, mailboxes and other Exchange infrastructure to lower hardware costs and administrative overhead. You can use Exchange Online to run all your mailboxes, or you can set up a hybrid architecture that combines on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your organizations to assess the potential advantages of Office 365 Exchange Online, design a solution that fits your business needs and budget, implement a non-disruptive migration from your current Exchange system to one that includes Office 365 Exchange Online, train your IT staff and end users, and deliver as-needed consulting and technical support.
Microsoft Office Communications Server provides Instant Messaging and Real Presence as part of a scalable, enterprise-grade solution offering enhanced protection, seamless compatibility with additional Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and elevated business efficiencies, enhanced worker productivity, and better intellectual property security with this easy-to-manage, fault-tolerant solution. Successful deployments of Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to deliver all the advantages of Office Communications Server throughout your whole corporation.
If your office network combines UNIX, Linux or Sun Solaris technology with MS Windows, Progent can help you to incorporate your servers into a unified network that permits all your OS platforms to coexist for simple administration, seamless dataflow, high reliability, enhanced performance, and tight security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services feature network architecture integration and support, consulting for Windows services for UNIX, remote server monitoring and administration, online technical help and troubleshooting, in-person technical support, and Help Desk Call Center support.
Progent can help your business to plan and implement an efficient transition from a UNIX-powered information system to a network powered by MS Windows and capable of supporting Microsoft's popular office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can assist you to preserve your data and minimize business disruption by designing an efficient migration strategy that protects your current assets in UNIX software and technology. UNIX-to-Windows migration support expertise offered by Progent include analysis of current infrastructure, migration strategy and testing, Microsoft Exchange migration services, information and application migration, and processor and storage system transition and economization.
System Center Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables safe self service, and delivers a common control mechanism for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, operating and repairing a SCCM deployment for on-premises, cloud, or hybrid environments.