Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist you to design a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent’s team of Microsoft and Cisco Premier Certified experts average more than ten years of hands-on industry experience, in the trenches of network support, executing a broad range of technical tasks for an extensive array of customers. Each Progent support professional shares a refined collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting team. This ensures that you get not only world-class technical capability, but also a support engineer with field-tested methods for using technical knowledge to solve real-world network problems rapidly.
Progent’s Co-managed Help Desk service allows your IT organization to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of veteran technical support engineers and subject matter experts. Progent’s Co-managed Help Desk service is an advanced service desk solution based on the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent’s Microsoft certified consultants offer a range of consulting services for Dynamics GP. Microsoft Dynamics GP is a financial and ERP package based, like all Microsoft financial tools, on the scalable and familiar platform of Microsoft Windows technology. Dynamics GP provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to deploy and integrate, and with its modular design you are able to license only the capability you currently need, with the option to add users and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP support experts can help you deploy, configure and administer the latest version of Dynamics GP or upgrade efficiently from an older edition.
Progent believes that a well designed and implemented information system can be a pivotal factor for enabling a firm's success, and Progent applies this belief in our own network infrastructure. Progent has created a fault-tolerant virtual office infrastructure that enables Progent's in-house engineers and authorized contractors to deliver fast and effective support, collaborate closely on sophisticated jobs, and gain from career and personal growth from being part of an exciting company ethos of self motivation and freedom.
Progent's ProSight portfolio of managed services are intended to provide organizations who have small in-house IT support teams with low-cost access to enterprise-class management platforms and consulting expertise. Benefits of Progent's ProSight catalog of managed services include fixed network maintenance expenses, automation of common administrative processes, continual absorption of new information technology, smooth transition from older systems to up-to-date solutions, improved alignment of computer technology with strategic goals, access to veteran IT experts, and freeing up management to concentrate on business issues rather than ever-changing computer technology.
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies ongoing support demands, and makes your Exchange Server 2007 easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange 2007 support, troubleshooting, and consulting offerings include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the design of unified messaging implementations powered by Microsoft Exchange Server 2007.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with continual replication to provide rapid, zero data loss disaster recovery (DR) between datacenters that are up to 300km apart. Progent's team of seasoned IT experts can help you to plan, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing guidance with tasks like assigning disk pools, arranging aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to verify adherence with industry standards and government requirements.
For large organizations, Progent can leverage internal network support staffs by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a seamless nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project management, and world-class support for multiple location network environments powered by Enterprise Windows 2003. Progent can provide field consultants and technicians to help with a campus relocation or office move, or a system architect to assist with building or utilizing an Internet Data Center or co-location site.
Progent's certified professionals can assist you you to calculate the advantages of Windows Server 2008 for your business, develop pilot systems and rollout strategies, install Windows Server 2008 with your network infrastructure and applications, educate your support staff how to use enhanced management tools, and deliver continuing consulting and troubleshooting via low-cost options including Help Desk service and online technical support.
Microsoft supports transparent hybrid environments that integrate Office 365 and local Exchange deployments. This permits you to have specific mailboxes located at your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can provide as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget.
Progent's wireless site survey services make it easy to design, deploy and debug a Wi-Fi network adapted to your environment, providing you a WLAN that delivers the reception, performance, density, Quality of Service, security, and roaming ability your company requires. Wi-Fi survey services from Progent include online predictive analysis for designing a wireless LAN and on-premises survey services for confirming, tuning, and troubleshooting a functioning wireless network.
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and include centralized management and automation of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to plan and execute a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in capacity, speed, manageability, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and migration strategies, optimize your network infrastructure for on-premises, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security strategy, automate IT management, help with creating applications, and generate and validate a DR/BC plan.
Progent's CISSP-certified network security consultants can help businesses of any size with any aspect of IT security. Progent can create efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients sharing IT resources spread across a mix of physical sites and public and private clouds.
Progent's Symantec consultants can assist you to maintain legacy Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor family or help you upgrade to more recent firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, managed security and virus defense services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your single resource for on-going technical help, maintenance, training, and security expertise.
SQL Server 2014 includes major improvements in critical areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly with all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and on-premises services such as planning, configuration, administration, remediation, and software development expertise to help organizations of any size to achieve maximum business value from their SQL Server 2014 deployment.
Progent can help your business in any and all phases of your migration to Exchange Server 2016 including planning high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's Microsoft-certified ISA Server 2004 consulting experts have extensive experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and line-of-business web applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying an installation of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without overly restricting your network productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date versions of ISA Server.
Microsoft Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) voice communication. Lync 2010 can extend the functionality of Microsoft Exchange Server, SharePoint and Office or Office 365 and streamlines management via integration with Active Directory. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications consultants offer online and onsite support services to assist you to maintain and troubleshoot your existing Lync Server 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out an efficient Skype for Business migration.
Progent's Microsoft consultants offer in-depth support in implementing, using and debugging all versions of Project Server and can deliver a wide variety of cost-effective online consulting services following proven best practices to assist organizations of any size to get all the advantages of this leading project management solution. Support services offered by Progent include solution design, software configuration and upgrades, strategies for secure file and status sharing among onsite and remote or mobile users, network infrastructure optimization, and specialized online training classes.
Progent's Intune consultants can assist your organization to assess the business case for adopting Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can assist you to define security and compliance policies, plan and deploy pilot systems to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune solution.
Catalyst line of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, enhancing Wi-Fi uptime with rapid failover, and hardening security by detecting threats and filtering traffic content based on user class and locale. Progent can assist you to configure Cisco Wi-Fi controllers to manage wireless networks of any size. Progent can help you to administer and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
If your office computer system combines Sun Solaris technology with Windows, Progent can show you how to integrate your servers into a cohesive network that allows all your OS platforms to coexist for easy administration, seamless dataflow, high availability, enhanced performance, and tight security. Progent's Sun Solaris and Windows coexistence support services include IT infrastructure configuration and support, consulting for Windows services for UNIX, remote network monitoring and administration, remote network help and repair, in-person technical support, and Help Desk outsourcing.
Progent can help you in any and all facets of your migration to Exchange Server 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Remote management cards give IT administrators full control of a server without the requirement for a personal presence. Through remote management cards, all console screen information plus keyboard and mouse functionality are transferred to a remote session to an IT professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized consultants can help you to plan, deploy, and support a fault-tolerant company network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient off-site technical assistance. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote server management cards.
Top Rated Applications Consulting Microsoft Great Plains
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco certified network consulting experts. With Progent's economically priced network support programs, mid-size businesses can choose a simple co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small and midsize company networks world-class availability, protection and performance.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Small to mid-sized businesses can now get all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified IT support professionals. With Progent's economically priced network support programs, small and midsize businesses can choose a basic Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class availability, protection, and performance.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike some independent consultants or local service firms who provide minimal documentation or details of tasks performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has access to the service documentation transmitted by each consultant to every client. The discipline of documenting and archiving service activity allows more effective service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to release vital service information.
Progent's webinar training classes offer small businesses the affordability, ease, and versatility of online seminars plus the effective pedagogic techniques of seasoned instructors who use the latest technology to reproduce real-time, participatory learning environments. Progent offers webinar education for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics accounting and management information solutions including MS Dynamics GP; plus additional popular desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent provides clients the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that customers deserve to know that their IT service professionals have accredited training as well as broad practical experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials like the CCIE brings privileges for substantially better vendor assistance than is available to non-certified service providers, allowing Progent to deliver clients a higher level of IT service. In addition, recognized credentials such as CISM or CISSP for IT security can help enterprise customers to demonstrate compliance with regulatory demands by using the services of accredited industry experts.
Progent's Microsoft-certified professionals offer computer support and IT consulting expertise for Exchange Server 2003, Windows 2003 Server, and for the entire line of Microsoft server platforms. Progent's migration, configuration, administration, and support services for Exchange 2003 Server include planning, deployment, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security professionals. GIAC certifications are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security capabilities covered under GIAC certification such as auditing network security mechanisms, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
Progent provides small businesses a pair of low-cost security evaluation packages that provide, at a preset price, remotely managed inventory scans of your network security profile which are evaluated by professional security engineers who interpret the results of the remote scan, deliver unbiased summaries of your existing security vulnerability, and offer suggestions for enhancements. Progent has developed two non-overlapping network security evaluation scanning packages for external and internal security testing that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality evaluations of your network's exposure to assault.
Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that embodies more than a quarter century of background assisting manufacturing and distribution organizations to simplify supply chains and improve the efficiency of critical business processes in order to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with over two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises services that spans from occasional guidance to solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Progent can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to create an infrastructure that takes full advantage of SCCM by providing expertise with associated Microsoft platforms such as ADDS, Microsoft SQL SSRS, and Internet Information Services (IIS).
Progent's certified Office Excel and Office 365 Excel application consultants can provide a broad variety of online services to assist your organization to design, develop, pilot test, deploy, administer, and troubleshoot business applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the newest releases of Excel, support Excel on iOS-powered iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between various versions of Office Excel. Progent can provide as-needed help to organizations looking for a fast fix to a specific problem associated with Office Excel and Progent also offers full project management support for upgrading or developing line-of-business applications built on Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individuals or groups.
Progent’s Shared Help Desk service makes it possible for your business to split responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of veteran technical support technicians and subject matter experts. Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared PSA tool for handling service requests, ticket lifecycle, responsibility, progress tracking, and metrics.
Progent's Microsoft-certified consultants can assist businesses of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist your business to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem so you get the highest possible return on investment.