Progent's seasoned ransomware recovery experts can help you to restore an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's IT outsourcing services provide budget-friendly computer support for small businesses. Whether it involves designing system infrastructure, creating an internal Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or developing an on-line business application, outsourcing your network technical services can contain expenses and minimize risks, allowing network service expenses to grow in a more moderate and controlled fashion than is possible by assembling a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and robust network foundation for your vital business software based on Microsoft Windows.
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent has a group of IT consultants based in the Tampa area, and Progent can also provide online support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior DRBC planning consultants. Progent can also help your business to design and carry out a move to the Flexential data center by providing services like designing solution configuration, recommending hardware, system setup and validation, debugging, streamling online network management, and training your IT staff.
Progent offers expert online consulting services to help organizations integrate their networks with popular public clouds such as Azure and Amazon Web Services. Progent can help your IT team to plan and manage hybrid environments that can include Windows and Linux systems and applications in both cloud-centric solutions or in hybrid topologies that combine on-premises resources as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration support services that include Microsoft Azure hybrid cloud planning and deployment services, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has more than two decades of background providing high-level consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
Progent's ProSight Email Guard uses the technology of top information security companies to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent offers the expertise of certified engineers and experienced database application programmers, DBAs, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to help you to assess the potential benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Progent's certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, streamline network administration, assist with creating applications, and generate and validate a disaster recovery/business continuity plan.
For small companies considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Progent offers cost-effective online and on-premises support to help companies of any size to move any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including requirements analysis, readiness evaluation, architectural design, pilot testing, deployment, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance.
E-Mail Guard is Progent's affordable spam filtering and virus protection service that gives small companies enterprise-quality defense from spam, viruses, DHA attacks, and other varieties of email-borne attacks on computer networks. E-Mail Guard is built on Postini's Perimeter Manager, a comprehensive suite of web-managed spam filtering and virus defense services that stop email attacks before they can penetrate the network firewall. Perimeter Manager also lets administrators monitor and control their email application, regardless of server platform, hardware technology, or data center location.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for the latest technologies. For Progent customers without adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.
Progent's Wireless Consulting Services offer a fast, affordable way for businesses of all sizes to integrate, manage, monitor and repair advanced wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises troubleshooting to help you to fix critical issues uncovered by SCOM 2012.
Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and other email infrastructure to reduce capital expense and administrative hassle. You can configure Exchange Online to host all your mailboxes, or you can integrate a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your organizations to evaluate the benefits of Microsoft 365 Exchange Online, design a network topology that aligns with your business needs and budget, carry out an efficient migration from your current Exchange system to one that incorporates Exchange Online, train your IT team and users, and deliver ongoing consulting and technical support.
Progent's certified Windows Server 2022 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Progent's certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security installations for IT networks with many offices, mobile users, and mission-critical eCommerce applications. Progent's Microsoft Firewall experts can assist your small business in designing and deploying an installation of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly limiting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Progent's ProSight family of managed IT services are geared to provide businesses who maintain minimal internal IT administration and support teams with low-cost access to enterprise-class management platforms and technical experts. Benefits of the ProSight line of managed services include predictable IT maintenance expenses, automation of common administrative processes, ongoing adoption of new technology, smooth transition from legacy systems to up-to-date solutions, improved fit between information technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business rather than fast-evolving network technology.
Progent can provide the services of a certified engineer with an extensive background integrating technology from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, configure, upgrade, or troubleshoot a telepresence environment that protects your current investment and optimizes the strategic value of your information system. Progent also offers the expertise of infrastructure engineers who can assist companies of any size to create and maintain a communications network that provides the performance, reliability, security, and scalability required to accommodate your telepresence solution.
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology by SentinelOne to defend endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats.
Progent's application experts can provide advanced consulting, custom development, deployment help, and online training for popular applications that address key areas including ERP, general accounting, business analytics, web application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering advanced consulting services online, Progent can assist small businesses throughout the U.S. to avoid the time and expense related to travel and on-premises activity without sacrificing the high quality of technical support.
Progent's Shared Help Desk service makes it possible for your IT organization to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has shown a knack for creating sophisticated information technology solutions in his roles as as a system designer, application developer, project manager, implementation expert, and troubleshooter for small companies, start-ups, and major corporations.
Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and management of Wi-Fi access points, tuning wireless performance by reducing the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and strengthening data security by detecting threats and analyzing traffic content according to user class and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi solution or carry out a smooth upgrade to Cisco's modern wireless controller solutions.
Stealth penetration testing is an important part of any overall network security strategy. Progent's security professionals can perform thorough penetration tests without the knowledge of your organization's in-house network support staff. Stealth penetration checking shows whether existing security monitoring systems such as intrusion incident alerts and event log monitoring are correctly configured and consistently monitored. Progent can provide continuous automatic PEN testing to define your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of modern strains of ransomware.
Progent can help small and medium-size companies to configure unified remote endpoint management and monitoring platforms for administering endpoints operated by at-home workers.
Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, reduces long-term support demands, and makes your Exchange Server 2003 easy to manage. For complex multi-server or multi-site upgrades, Progent offers the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business goals.
Progent offers nationwide online technical support and consulting services for companies who operate Solaris environments or whose information systems feature a mix of Sun Solaris and Microsoft products. Remote IT help offers maximum return for your IT budget by extending client productivity and limiting the hours charged for computer repair services. Advanced remote access technology and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by traveling to your site. In the vast majority of cases your network problems can be dealt with over the phone or via a combination of phone help and remote access. Progent can put you in touch with Cisco certified CCIE network experts and CISSP and ISSAP certified security specialists to help you with the most difficult network problems.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for workers who are mobile within office, hospitality, health-care or other environments where IT management requires portable phones that provide more administrative control, data security and ruggedness than is achievable with the BYOD (Bring-Your-Own-Device) style of mobile communications. Creating solutions with Cisco's wireless IP phones typically demands that IT teams set up and fine tune numerous components of your wireless environment including APs, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and onsite assistance to help your organization create and administer a Cisco wireless VoIP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Progent's certified security experts can run NodeZero-based PEN tests to verify your security defense tools and policies are properly set up and effective.
Progent can provide cost-effective online consulting services for all editions of Microsoft Access including Access desktop and Access Web App and offers advanced support for Access application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Office Access development and database management.
Progent can provide access to a veteran specialist with extensive hands-on experience configuring, managing, and upgrading immersive telepresence systems from leading suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal network management group, your ISP, and your telepresence technology vendor to help your organization maximize the strategic value of your video conferencing solution.
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater protection of intranet applications while enabling increased efficiency by making these resources available to authorized remote users. ISA Server 2006 helps guard corporate applications, services, and data throughout all network layers with stateful packet inspection and powerful publishing wizards. Progent's Microsoft-expert ISA Server 2006 experts can help you design, deploy, configure, and support ISA Server 2006 on your system so that your company achieves a smart and affordable balance of security, productivity, and speed.
Progent's Sun Solaris family consulting services provide small and mid-size businesses and developers help with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of experience offers you a convenient single consulting firm to help you create and manage a protected and reliable mixed-platform network and communications solution that supports Solaris and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux variations including RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
24-Hour Microsoft Dynamics GP/Great Plains Professional
Progent's Windows 11 consultants can provide a variety of services to support Windows 11 including Microsoft 365 solutions, mobile management, telecommuter connectivity, security and compliance, centralized provisioning, and Call Center services.
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined deployment, and Call Center support.
Progent's Cisco-certified wireless networking experts can help businesses of any size to plan, implement, administer and troubleshoot Cisco Aironet wireless AP environments to achieve the performance, coverage, capacity, expandability, security compliance and ease of management required for transparent access between wireless and wired networks. Progent offers affordable online and on-premises consulting services for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of expertise provides you with a convenient single consulting firm to help you create and maintain a protected and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux platforms such as RedHat, SuSE Linux, Debian-GNU and Slackware.
VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and fixes and can generate reports to confirm full service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire virtualized network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager and VMware NSX.
Progent's Cisco-certified wireless technology experts can help organizations to configure, administer, and troubleshoot Cisco Small Business Wi-Fi APs.
Progent's remote connectivity and smartphone synchronization experts can assist your business to plan and configure secure access solutions for off-site desktop PCs, laptops, and wireless handhelds so they work seamlessly with your information network, allowing you to improve the productivity of your remote workforce.
Progent's Wi-Fi site survey and predictive modeling assist you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi network and onsite survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Progent's support services for software/firmware update management offer businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoints printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices like sensors and robotics.
Microsoft 365, previously called Office 365, is Microsoft's extensive family of client productivity apps and cloud services offered on a subscription basis. Microsoft 365 apps and cloud services are available in a variety of subscription plans targeted at customers ranging from students and home offices to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, iOS, and Android technology. Progent can help your business to evaluate the wealth of subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent supports cross-vendor environments that include Windows, macOS, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly integrate local and cloud resources.
Progent's seasoned ransomware recovery consultants can assist your business to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Cisco certified Wi-Fi experts offer affordable remote and on-premises support for legacy and current 802.11ac Aironet Wi-Fi access points and Progent can help your business to design and manage Wi-Fi environments that include indoor and outside/ruggedized Aironet access points.
Progent can assist small and medium-size businesses to configure and troubleshoot conferencing platforms to allow their at-home workforce to communicate effectively with colleagues and customers.
Progent's ProSight Virtual Hosting combines proven virtual server technology, a state-of-the-art data center facility, and the technical services of Progent's Microsoft-certified engineering group to provide small and midsize companies with a complete IT outsourcing alternative that improves network availability and security, reduces management hassle, and saves money. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers hosted in a safe and reliable data center on a high-performance, non-stop virtual server set up and supported by Progent's network service professionals.
Progent wants to hire staff-level, results-driven Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified system engineers with Cisco CCDP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and advanced network architecture experts with a background in mobile solutions, wireless networking, service continuity, disaster recovery, information preservation, and server virtualization. Progent also is looking for professionals to join Progent's staff of helpdesk support specialists and remote troubleshooting professionals. Also, Progent is hiring experienced administrators able to perform effectively in our high-growth, virtual office culture.
Progent's consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide comprehensive project management support so you can plan and carry out a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
Stealth intrusion checking is an important part of any overall network security plan. Progent's security professionals can run thorough penetration tests without the awareness of your company's in-house network support staff. Stealth penetration testing uncovers whether current security defense systems such as intrusion detection alerts and event history monitoring are properly set up and consistently monitored. Progent can implement continuous automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by threat actors into the multi-front attacks common to modern strains of ransomware.
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-premier CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, optimize, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent provides several basic types of Help Desk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Helpdesk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a dependable support group with extensive experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's focus is on earning the support Help Desk a positive image as a solid contributor to company performance. Progent's target is to fix rather than simply record problems.
ProSight Data Protection Services ECHO offer small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your organization to plan and deploy a disaster recovery solution built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
