Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable online and on-premises consulting expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out a cost-effective migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud resources into a seamless intranet solution.
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your company's specific requirements and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent's consultants can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a destructive security attack like ransomware.
Progent's Cisco certified Wi-Fi experts can provide economical online and onsite support for end-of-life and modern 802.11ac Aironet Wi-Fi access points and Progent can assist your business to plan and manage wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small business design and implement an installation of ISA Server 2004 that supports your IT security needs without limiting your productivity.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets designed for professionals who are mobile within campus, warehouse, health-care or other environments where IT management requires user endpoints that provide more control, data security and ruggedness than is achievable with the BYOD mode of mobile communications. Successful integration of Cisco's wireless IP phones usually demands that IT teams configure and fine tune numerous key pieces of your Wi-Fi infrastructure including wireless access points, routers, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified consultants can provide online and on-premises support to help you build and manage a Cisco wireless IP phone deployment by delivering services that can range from troubleshooting the configuration of an IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.
Colocation sites allow businesses to share enterprise-class data centers for hosting network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified consultants can assist your business with all facets of your colocation strategy including selecting and moving to a colocation site, designing system topology, specifying required equipment, on-premises and remote troubleshooting, establishing online network management, and education your IT personnel.
Progentís Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that utilizes web-based technology for efficiently coordinating people, groups and information. SharePoint Server provides a central spot for your employees or clients to access, manage, share and manipulate useful information, files, and applications and to interact with one another. SharePoint enables quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services join workers, customers, workgroups and major tasks with the data theyíve created in a manner that makes data easy to find, download and apply. Progent's certified SharePoint consultants can help your organization to support your current SharePoint environment or upgrade to the latest release of SharePoint.
Progentís Microsoft-certified consultants provide small and mid-size companies enterprise-class consulting support for Systems Management Server 2003 and Configuration Manager 2007, Microsoft's solutions for update and deployment management. System Center Configuration Manager is Microsoft's new name for the change management platform previously known as SMS Server. Configuration Manager provides a variety of new features to Systems Management Server 2003 such as comprehensive automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use Systems Management Server or Configuration Manager economically for streamlined OS and application software deployment, security patch control, software tracking, and software license compliance. Progent's engineers can also help your company to move efficiently from Systems Management Server 2003 to Configuration Manager 2007.
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for local, multi-site, cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, streamline network management, assist with application development, and generate and validate a DR/BC plan.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's Mac experts can promote the creative facets of Mac environments by providing help services and training in graphics, audio, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production studio.
Progentís IT outsourcing services offer economical computer support for small organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new e-mail platform, monitoring your network, or creating a web-based business application, outsourcing your IT technical services can reduce costs and minimize uncertainties, permitting network service budgets to increase in a more moderate and manageable manner than is possible by building up a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and flyers tell you how Progent can enable you to create a protected and robust network architecture for your critical applications powered by Windows including Microsoft Office XP, Office 2003, and Office 2000.
Years of background with Microsoft's email technology makes Progent one of the most qualified IT consulting companies in California for integrating messaging systems based on Exchange 2000 Server. Progent is expert in helping small organizations get all the advantages of Exchange Server under common scenarios including updating from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 mail system, and outsourcing your Exchange Server administration.
Progent's compensation model is built on contribution, so similar to working as an independent consultant, your earnings are entirely driven by your work effort. Some of our consultants focus on lifestyle issues and elect to work at a more relaxed pace, using our flexible schedule to follow personal pursuits like hiking, motorcycle racing, snow boarding, fishing, travel, or sharing free time with relatives and acquaintances. Other consultants use the chance to make major bucks through lots of work and extended days. Progent fully encourages both sides of the spectrum and any point in the middle.
Nagios and MRTG are useful, free monitoring tools that operate with the Linux OS and can be deployed to monitor UNIX/Linux environments, Windows networks, or mixed-OS situations where Linux and Windows coexist. The Nagios monitor lets network managers to track network services including SMTP, HTTP, SSH, and NNTP. Multi Router Traffic Grapher allows you to graph the bandwidth in and out of SNMP-enabled network devices such as processors, routers, and switches. Progent's network monitoring consultants can help you utilize both these programs to streamline and troubleshoot your system.
Progent can help you prepare and implement an efficient move to Microsoft Dynamics GP/Great Plains so that you retain your data, strengthen your protection, modernize your analytics, take full advantage of Microsoft Office integration, and reduce business disruption by creating and following a sensible migration plan. Progent can also help educate new Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx assistance, and Microsoft Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Progent's Microsoft engineers can provide affordable online technical support and development services to help you to design, implement, administer, and maintain SharePoint 2010 installations that can include web pages that can function as intranets, extranets, document management applications, wikis, data marts, business information systems, enterprise-wide search engines, workflows, and other tools to support and enhance teamwork. Progent can help you integrate SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's familiar office productivity programs like Office Excel, Word, Outlook, and Project. Progent can help your business to migrate from earlier releases of SharePoint or adapt a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.
Progent can provide the part-time assistance of a veteran Chief Information Officer to offer strategic direction to help you pick and maintain network technology to match your current situation and that can be a solid basis for your growth. Progent's part-time CIO services offer financial advantages to organizations trying to optimize the impact of their IT investment but who are without the budget or hesitant to add another executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to maintain all major OS platforms and connectivity technologies plus a broad selection and application software, Progent is in a unique situation to offer unbiased advice as well as expert technical help for creating IT systems that match the special needs of your business.
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based server virtualization for your company, conduct pilot implementations to validate Hyper-V's compatibility with your production software, assess your network infrastructure for smooth performance with virtualization technology, assist you in moving to Windows Server 2008 and configuring Hyper-V, train your network management staff to track and manage Hyper-V, offer world-class consulting support for improving the protection of your virtual servers, establish and validate business continuity procedures that maximize system availability, and deliver ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.
The complexity and integration demands of Microsoft Windows Servers requires an IT consulting firm with practical experience and in-depth familiarity with designing and building cohesive, comprehensive business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progentís IT services can help you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your IT system. Progentís consultants can assist you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent's Check Point firewall consultants can show you how to design, integrate, and manage firewall solutions built around Check Point Next Generation firewall appliances and Check Point's cloud-based security services. Progent's consultants can also assist you maintain legacy Check Point firewalls or upgrade smoothly to Check Point's next-generation firewalls.
Altaro VM Backup provides small businesses a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for reducing your exposure to data loss, military-grade encryption, item-level recovery capability for individual files and emails, support for Windows Server CSV and vCenter for managing large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a wide range of services to assist you to design, install, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's Juniper-certified NetScreen consultants can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to more current Juniper technologies, and troubleshoot infrastructure problems in Juniper-only or mixed-vendor environments.
Progent can help your organization in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability system topology for a local, cloud-based or hybrid deployment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with Microsoft Office 365; and configuring Outlook clients.
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, find and safeguard information about your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can save as much as half of time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
Progent's Microsoft-certified consulting experts can help you to determine the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will provide quick ROI by increasing your workers' efficiency, cutting the expense of equipment and support, streamlining management, and consolidating your vital communications technologies.
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine whether to adopt the latest firewall technology available from Cisco. Progent's Cisco technology specialists can help you design and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
Progent provides small organizations a pair of ultra-affordable security inventory packages that provide, at a set price, remotely managed inventory scans of your security profile which are evaluated by professional security specialists who assess the results of the remote scan, present unbiased summaries of your existing security vulnerability, and make suggestions for remediation. Progent offers two complementary security evaluation packages for external and internal security scanning that are priced to meet the budgetary realities of small businesses while offering enterprise-quality evaluations of your network's vulnerability to attack.
ProSight LAN Watch is Progentís server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the health of vital devices that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT management personnel and your assigned Progent engineering consultant so all looming issues can be addressed before they have a chance to disrupt your business.
Progentís staff of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on industry background, at the front lines of network support, performing a broad range of technical projects for a large array of businesses. Each Progent consultant shares a proven set of individual best practices that are incorporated into shared best practices training that Progent teaches its consulting team. This guarantees that you get not only expert technical skills, but also a consultant with proven approaches for using technical knowledge to resolve actual IT problems efficiently.
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site migrations, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Exchange 2007 help, troubleshooting, and design offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Progent's Microsoft-certified SharePoint consultants can provide economical remote and onsite expertise, software development, and technical support support for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Remote continuous network monitoring, proactive alerts, and actionable reports are crucial to maintaining the proper operation of your network and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed so far that companies of all sizes can get a degree of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management solutions delivered as economical services created to help your company to identify and fix a an array of IT network issues before they can impact your business.
The server cluster feature set incorporated into the high-end versions of Windows Server 2008 is radically re-engineered to streamline the deployment, configuration, and management of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include automated cluster verification, easier setup and installation, improved cluster management, new cluster architecture for increased uptime, hardened security and quorum models, fewer failure points, greater disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can assist you assess the advantages of failover clusters, plan and implement an installation, educate your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and produce and test a business continuity procedure.
Colocation data centers allow companies to share world-class facilities for hosting network equipment that runs critical applications. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation strategy such as choosing and moving to a colo site, designing network architecture, specifying hardware, on-premises and on-line troubleshooting, establishing remote system management, and education your IT personnel.
Progent can assist your company to design and execute an efficient transition from a Sun Solaris-based information system to a network powered by Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you preserve your information and minimize business disruption by developing an effective transition plan that protects your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, migration strategy and testing, Microsoft Exchange migration support, information and application transition, and processor and storage migration and economization.
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points (APs), security gateways, and managed switches. UniFi appliances running across multiple venues with any number of access points can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent offers the expertise of seasoned wireless consultants who can assist your organization to determine the value of Ubiquitiís UniFi technology for your environment and help you to plan, install, manage, and maintain your UniFi solution.
Progent can help organizations of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to move from an older edition of SCVMM or from a third-party virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM environment so you realize the highest possible return on investment.
Progent's Windows consultants can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker connectivity, security and compliance, automated deployment and management, network infrastructure optimization, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Microsoft Forefront Threat Management Gateway 2010 is based on the powerful security capabilities of Internet Security and Acceleration Server and provides a easily managed Internet gateway that delivers a single-server solution for an array of security features including an multi-layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway includes comprehensive web security logging and reporting features, allows customized reports powered by SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint; set up Microsoft Forefront TMG 2010 to run on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent can also help your organization to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
System Center Configuration Manager 2016 automates application and device deployment at scale, simplifies compliance settings management, inventories network resources, protects against corporate data leakage, performs network health monitoring, allows safe self service, and offers a common control mechanism for administering multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior analysis technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered threats.
Progent's Meraki Wi-Fi AP consultants offer remote and onsite support services to assist organizations of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for environments that can range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco technology including Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that delivers identical access, performance, security, manageability and availability for wired and wireless users irrespective of their location or device.
Lync Server 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and streamlines administration through integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription services, PBX gear, or conventional video conferencing solutions. Progent's certified unified communications experts offer remote and onsite support to assist your company to maintain and repair your existing Lync 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to design and execute an efficient Skype for Business migration.
Progent's Microsoft-certified consultants have two decades of experience providing e-mail and integrated email/telephony solutions for businesses. Progent provides economical Microsoft Exchange Server support services to enhance email security and virus defense, achieve fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange help and support offerings can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2010.
Progent can provide the cost-effective support of online Internet connectivity consultants to assist your company to evaluate or enhance your ISP services so your Internet access solution matches your business needs. Support services provided by Progent include evaluation of your existing bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a seamless move to a different ISP and/or service plan. Provisioning can include enhancing current routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and offer centralized management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to plan and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage IT environments that span branch offices, data centers, private clouds and public clouds.
Progent's Computer Help Desk Outsourcing Services for desktop technical support are designed especially for small organizations who need immediate access to a Help Desk Call Center with expert telephone support and effective escalation capability but who have to work within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Provisioning, System Assessment, Expert Prioritization, Virtual Help Desk Support, Per Minute Billing, and Help Desk Applications Selection and Deployment.
Progent practices information transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize trusted freelance service providers or who employ in-house support personnel benefit when Progent passes on knowledge about new technology and tested processes to make their IT environments more robust, secure, and productive.
Progent's Microsoft-certified network experts can help your organization to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick payback by improving your workers' efficiency, lowering the expense of equipment and support, simplifying management, and consolidating your vital communications platforms.
Remote continuous network monitoring, automated alarms, and periodic reports are crucial to preserving the health of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of network stability that was previously reserved for large enterprises. Progent can provide a variety RMM solutions delivered as economical service packages created to help your company to identify and resolve a most network issues before they get big enough to impact your business.
Progent can provide a variety of affordable remote and on-premises consulting services to assist you to configure, administer, and debug desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Android, or Linux.
Microsoft Mac Office allows Mac users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can access the new features in Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows systems.
Progent's Cisco CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to design, implement, administer, tune, and debug high-availability, extensible connectivity solutions appropriate for shared public networks.
Progent's Windows Server 2016 disaster recovery experts can assist you to design a disaster recovery system built around Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Even if your business has a minimal network services group and a limited IT budget, your information system can still have the same high reliability and responsiveness that once required a substantial in-house support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT professionals, the latest system management software for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Progent is seeking to find full-time, results-driven Microsoft certified engineers with MCSE certification; Cisco accredited system engineers with Cisco CCNP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security credentials; and advanced network design experts with experience in mobile solutions, wireless connectivity, high availability, business continuity, information preservation, and VMware. Progent also seeks employees to work on our staff of help desk service specialists and off-site support professionals. Also, Progent is looking for experienced administrators who can operate productively in our fast-paced, virtual office environment.
Key features of Microsoft Dynamics GP accounting include a modular structure that allows you to buy only the components you need, a standards-based foundation based on Microsoft technologies to protect your investment and provide a tightly interconnected environment, enhanced reporting services that allow you to monitor all activities, income and expenses and sales patterns, integration with Microsoft Office to speed access to business information, the capability to integrate information from virtually any db software or workstation application into Microsoft GP, plus an open architecture that makes it easy to create custom applications. Progent can show you how to configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer experienced GP consultants to show you how to turn the powerful features of Microsoft Dynamics GP business accounting software into a high-value business management solution.
Progent's certified Office and Office 365 experts can help companies of any size to incorporate Microsoft Office desktop and Office 365 applications such as Excel, Office Word, PowerPoint, Microsoft Outlook, Microsoft Access, Project and Publisher into a cohesive productivity solution that provides quick ROI and enables improved business results. Progent can help you to interface Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent's consultants can also help you to fix compatibility issues between different releases of Office and can provide live online instruction to individuals or groups.
Windows Hyper-V 2016 utilizes core technologies first developed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving security, availability, scale, manageability, reliability and recoverability. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure test systems to confirm the ability of Hyper-V 2016 to support your critical workloads, design a cost-effective network architecture for a cloud-based or hybrid installation, create and execute a smooth upgrade strategy, train your IT management and support staff, and deliver ongoing consulting and debugging services to make sure that your Hyper-V 2016 solution gives you the highest possible business benefit.
Progent's consultants can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier editions of Apple OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is reliable, safe, fast and able to achieve your organization's objectives.