Progent can help your business to design an upgrade to Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent can help you to design and execute an efficient transition from a UNIX-powered information environment to a network based on MS Windows and capable of running Microsoft's popular office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to guard your information and reduce business disruption by developing an effective transition strategy that preserves your existing investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current environment, transition planning and validation, MS Exchange migration expertise, information and application software porting, and processor and media transition and consolidation.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a small office to a campus or a multi-site enterprise. Progent can also assist clients to integrate other Cisco appliances for centralized management.
Progent can help your it team to plan and manage cost-effective ecosystems that support Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud integration support services that include Microsoft Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background providing advanced consulting services remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Cisco's network security and offsite access products for small businesses represent a full range of manageable security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align best with your business objectives.
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoints scanners, infrastructure appliances such as routers and wireless access points, and Internet-of-Things devices like sensors and robotics.
The Help Desk Call Center support delivery model used by Progent offers small companies an efficient alternative to reliance on independent service individuals by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to emergency help, fast escalation to appropriate engineers for solving even the most difficult issues, service consistency and dependability, prompt follow through enforced by veteran IT service administrators, a choice of easy-to-use techniques for initiating service tasks, and excellent progress transparency made possible by trouble ticket tracking and accessible via a web portal.
Progent can provide the support of certified consultants and experienced database application programmers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and data security professionals to assist your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and define an efficient and secure IT infrastructure that helps you realize the full strategic benefit of SQL Server 2012.
Configuration Manager 2016 automates software provisioning across multiple sites, streamlines security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health reporting, allows safe self service, and delivers a common point of control for managing mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud experts can help your organization with any facet of planning, implementing, operating and repairing a SCCM 2016 deployment for local, cloud, or hybrid environments.
Progent's Microsoft certified support team can show you how to define and deploy a smooth in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, simplifies ongoing support demands, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business goals.
Progent offers the guidance of a CRISC-certified risk management expert to assist your company to plan and deploy an enterprise risk management strategy based on leading practices identified by CRISC and crafted to align with your organization's risk tolerance, business objectives, and budgetary guidelines.
Progent's Test and Training Lab at the QTS Data Center is available for testing mission-critical applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and building training systems for new technologies. For Progent clients who lack sufficient in-house resources to configure effective test environments, the lab cuts capital costs and technical risk while keeping vital network projects on schedule.
Cisco's security and offsite access products for small organizations offer a full range of easy-to-administer security products to help protect your wired and wireless network infrastructure. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your business objectives.
Progent’s IT outsourcing services offer economical computer support for mid-size corporations. Whether it involves planning system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or developing an on-line business application, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, permitting IT support expenses to increase in a more moderate and controlled fashion than is possible by amassing a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and robust network foundation for your critical Windows-powered applications such as Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.
Progent’s Disaster Recovery/Business Continuity consultants offer extensive experience assisting small and mid-size businesses to minimize network downtime by providing affordable remote consulting support for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progent’s business continuity consultants can help you to plan and test a sensible business continuity strategy that matches your business goals and IT budget. Progent’s disaster recovery specialists can help you to design, implement, and support fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, load balancing, transparent off-site backup, and multi-location hot backup centers.
Progent's Mac experts can promote the creative aspect of Mac environments by offering consulting services and education in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.
Progent’s Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Dynamics GP/Great Plains line, provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Microsoft Dynamics GP is easy to deploy and configure, and with its segmented design you are able to purchase only the capability you currently need, with the option to add users and increase functionality in the future. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and manage Microsoft Dynamics GP 2010 and also older versions of Dynamics GP/Great Plains.
Progent provides small organizations a pair of low-cost security evaluation packages that provide, for a preset price, remotely administered inventory scans of your security profile which are evaluated by expert information security engineers who assess the results of the scan, deliver unbiased summaries of your current network security, and offer recommendations for improvements. Progent offers two complementary security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while offering enterprise-quality evaluations of your network's exposure to assault.
Progent can supply small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you deploy appropriate IT products to improve business operations so they align more closely with your business objectives. Your business can develop and implement a well thought out IT strategy without absorbing the expense of a full-time senior IT executive.
Cisco's network security and remote access products for small organizations provide a comprehensive line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line features routers, firewalls, intrusion detection devices and VPN concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who are able to help your business to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security technologies that fit best with your company objectives.
Progent's certified Windows Server 2019 experts can help your organization to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
For businesses with a combination of Mac and Windows desktops, there are two popular alternatives for using Microsoft Windows-only applications on a Mac: an external connection to an actual Windows PC or local simulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based computer to run Windows applications and access system resources. Virtual PC for Apple Mac emulates Windows on a Mac system so you can run Microsoft Windows programs locally. Progent's Mac technology support experts can help your company to maintain these products for running Windows applications on your Macs and can in addition assist your company to assess and install other solutions for Windows platform emulation.
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security capabilities addressed within GIAC certification including evaluating network vulnerability, security incident handling, traffic analysis, web application security and security information and event management (SIEM) solutions.
Progent's Microsoft-certified engineers offer computer support and IT consulting services for Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and support services for Exchange Server 2003 include planning, installation, project management, onsite and off-site technical support, Help Desk Call Center support, expert security evaluation, and full-service network management outsourcing.
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a system-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit infrastructure to verify that it supports all of the important 32-bit applications that you want to keep as well as the latest 64-bit editions of software you plan to install.
SQL Server 2014 includes major enhancements in key areas such as speed, availability, security, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective online and onsite services such as planning, deployment, administration, remediation, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.
Progent offers cost-effective remote support to assist businesses to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Progent's support experts in Mac and Microsoft Windows technology can help you combine Mac and Windows computers into seamless environments with full sharing and workgroup support. Enabling efficient cooperation among a mix of servers and desktops powered by Apple Mac OS and Microsoft Windows requires extensive knowledge of and background with Apple Macintosh and Microsoft technology. Progent's background in Windows and Apple service makes it possible to provide expert assistance to businesses that depend on these platforms to keep their strategic advantage. Progent can also help you to integrate Apple's iPhones and iPads with your Windows network.
Progent's Standard Help Desk Services provide a complete solution that manages all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a substantial discount from Progent's regular desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to resolve challenging issues.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support such as closer integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist you to design and install a new deployment of System Center 2016, expand or optimize an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for IT networks with multiple offices, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing an installation of ISA Server 2000 or ISA 2004 Server that supports your network protection needs without overly restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of Internet Security and Acceleration Server.
Windows Server 2008 represents an important advance in making IT networks more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to offer a better platform for web publishing. Progent can help your business benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, monitoring, and security services.
Windows Server Essentials is an affordable, versatile OS that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the modern hybrid computing model that combines on-premises and cloud-based software and infrastructure. Progent's consultants can provide budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent can help you to evaluate the potential productivity and cost advantages of moving to Windows Server Essentials and adopting a hybrid local/cloud design for your network environment. Progent can provide full-service project management support to help you plan and carry out a smooth migration to Windows Server Essentials, Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting help, troubleshooting, and customized training.
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional experience, at the front lines of IT service, executing a broad variety of technical projects for an extensive mix of customers. Each Progent consultant shares a refined collection of personal best practices which are combined into shared leading practices training that Progent teaches its consulting personnel. This ensures that you get not just expert IT capability, but also a consultant with field-tested approaches for using technical knowledge to repair real-world IT problems efficiently.
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the configuration and management of wireless APs, optimizing Wi-Fi throughput by limiting the effect of RF congestion, enhancing Wi-Fi uptime with fast auto-failover, and strengthening security by detecting threats and analyzing traffic content based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless LANs of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi solution or carry out a smooth migration to Cisco's modern Wi-Fi controller solutions.
If your business runs a UNIX or Linux network or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your entire enterprise in a wide range of security topics including security management procedures, security design and models, access management products and methodology, applications development security, operations security, hardware security, telecommunications, infrastructure and web security, and disaster recovery planning. CISA and CISM stipulate the basic skills and worldwide standards of knowledge that network security professionals are expected to master. These certification offer executive management the confidence that those who have achieved their CISM or ISSAP certification have demonstrated the background and theory to offer world-class security management and consulting help.
Les Kent has a 35-year track record of effective network integration, corporate management, sales, and operations. He has shown a talent for creating elegant information technology solutions during his time as as a system architect, programmer, project manager, implementation expert, and problem solver for small companies, new ventures, and major enterprises.
Progent's certified wireless experts can help organizations of all sizes to design, deploy, administer and troubleshoot Cisco Aironet Wi-Fi AP environments to achieve the throughput, range, density, scale, security and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable remote and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can help you plan and manage deployments of indoor and outdoor/industrial Aironet Wi-Fi APs.
Progent's Cisco-Premier network engineers can help you to run Cisco's management utilities alongside a selection of powerful third-party products to create a comprehensive network management solution in order to keep your network operating reliably, conserve expensive resources, protect your data, recover rapidly from hardware breakdown or deliberate assaults, and allow you to add or repurpose valuable resources sensibly and economically as your business evolves.
Progent's Microsoft-certified professionals can assist you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, develop pilot systems and rollout strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and hybrid datacenters, train your IT management staff, develop an enterprise-wide security plan, automate IT administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure management tools and is intended to provide a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with all facets of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, help you upgrade efficiently from older versions of Virtual Machine Manager, design workflows for creating and deploying VMs and hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you assess the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
Progent's Microsoft certified engineers can assist your company to assess Windows 7 to verify application compatibility and to check its speed and stability working with your applications. Progent's consultants can also help you to evaluate the likely business advantages of moving to Windows 7. If you decide that Microsoft Windows 7 makes sense for your business, Progent can help you to plan and carry out a smooth migration to Windows 7 from a your current release of Windows.