Progent has been delivering SharePoint consulting services since the initial product was published over a decade ago, and Progent has the breadth and depth of technical knowledge to assist organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, online or hybrid deployment is best suited for your company; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management support or can assist in individual tasks associated with your SharePoint 2013 migration.
Progent's support specialists in Apple OS X and Windows technology can show you how to integrate Apple Macintosh and Windows computers into seamless environments with resource sharing and collaboration functionality. Allowing productive co-existence among a variety of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Macintosh consulting makes it possible to offer expert assistance to companies that rely on these platforms to maintain their strategic edge. Progent's consultants can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including its touchscreen interface and iconic tile GUI, provide a wide range of advantages for companies who understand how to exploit them. Progent's Windows consultants can help bring your organization up the learning curve with Microsoft Windows 8.1 and make sure you derive significant competitive value from the product's various new and enhanced technologies.
Progentís Microsoft certified experts offer a variety of consulting services for Dynamics GP. Microsoft Dynamics GP is a Microsoft financial package and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular foundation of Microsoft Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP family, provides an affordable tool for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you can license only the capability you currently require, with the ability to add clients and increase capabilities in the future. Progentís Dynamics GP Software consulting experts can help you deploy, configure and manage Dynamics GP 2010 and also earlier versions of Microsoft Dynamics GP.
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing, distribution and service organizations to manage supply chains and improve the efficiency of key processes to get products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP specialist with more than 20 years of background working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or on-premises consulting that spans from occasional advice to solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, ETL, Office 365 integration, training, and database administration.
Progent's certified Windows Server 2019 consultants can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
Progent offers rapid remote support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can connect to your network using powerful remote support utilities to deliver quick and economical analysis and repair of urgent network infrastructure issues.
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to configure and support Meraki-based wireless networks for environments that range from a teleworker's home or a remote office all the way to a campus or a multi-site enterprise. Progent can also help you to configure other Cisco technology such as switches, ASR routers and firewalls to build a seamless network infrastructure that delivers identical connectivity, performance, security, ease of management and availability for wired and wireless clients regardless of their location or device.
The CISA accreditation is a prestigious achievement that represents expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates undergo a comprehensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit consultant trained to help businesses in the areas of IS audit process, IT administration, network assets and architecture lifecycle, information technology service delivery, protection of information assets, and disaster recovery preparedness.
Progent can assist your business to design and execute an efficient transition from a UNIX-powered IT environment to a network based on Windows and capable of running Microsoft's familiar office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can assist you to preserve your information and reduce productivity discontinuity by developing an efficient migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, migration planning and testing, Exchange migration services, data and application software transition, and server and storage system transition and consolidation.
Microsoft Communications Server provides IM and Real Presence in an extensible, world-class package offering advanced protection, transparent compatibility with popular Microsoft products, an extendable, industry-standard development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize lower costs and improved operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise needed to realize all the benefits of Microsoft Office Communications Server across your whole organization.
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.
Progent's Cisco-certified Wi-Fi integration consultants can assist you to deploy, administer, and troubleshoot Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent offers IT services for medium size businesses with 100 to 250 network users. The mid-size company or office has typically been an underserved part of the market for network support services. The overhead and service access models of major third-party support organizations make them excessively costly for the ordinary small business or small medium business (SMB), which usually has a modest IT budget with which to maintain an information system whose advanced technology and capability are frequently similar to the information systems of much larger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 network monitoring, dramatically lowers the network support expenses of a small-medium business while providing the mid-size organization with enterprise-level service from certified, IT experts with background in a wide array of midsized business technologies. If your medium size company or small business is looking for the quality of IT support needed by a medium size organization without budgeting enterprise costs, call Progent.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to design an architecture for SCOM 2012 servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for tracking network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to help you to fix serious problems uncovered by Microsoft SCOM 2012.
Progent's ProSight Virtual Hosting service offers advanced virtualization technology, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete IT outsourcing solution that improves network dependability and protection, reduces management hassle, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have all of its software platforms and key application servers supported within a safe and fault tolerant data center on a fast, non-stop virtual machine set up and maintained by Progent's network service experts.
Progent's Citrix consultants can assist you to assess the potential business value of the available versions of Citrix Essentials for Hyper-V, assist you to integrate Citrix management tools in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials for Hyper-V to enhance the responsiveness, availability, flexibility, and recoverability of your virtualized network while lowering the cost of resources and operations and streamlining management processes.
Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's production servers in a solution that delivers the highest degree of dependability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management services are built on proven virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network administration while benefiting from world-class reliability and an unmatched level of vendor independence.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security companies to provide centralized management and comprehensive security for all your email traffic. The powerful structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.
Progent offers nationwide remote phone support and troubleshooting services for companies that run UNIX, Linux, or Sun Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows technology. Online network consulting provides optimum return for your information technology budget by protecting user productivity and shortening the time billed for computer analysis and repair. Sophisticated remote support technology and experienced technicians and engineers combine to enable Progent to solve most network problems without squandering time and expense by going to your site. In the vast majority of cases your IT issues can be dealt with over the phone or via a mix of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist with the toughest system issues.
For smaller businesses, network security and information assurance and compliance is excessively complicated to stay ahead of but too dangerous to ignore. The world's biggest enterprises have been breached, and the leading cloud services have occasionally been taken down. It looks like there's nowhere to hide. Progent makes it affordable for small and midsize businesses to carry out vital security tasks successfully by providing the advantage of billed time to the closest minute without any minimum billing for online help. You can have access to a seasoned information consultant to deliver precisely the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security strategy.
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered devices designed as value-priced wireless solutions for small offices. Progent's Cisco CCIE Wi-Fi infrastructure consultants offer online or onsite configuration and debugging services to assist your organization to plan, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds creating corporate security designs for information systems with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your IT security requirements without restricting your productivity.
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of the time spent looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require the instant you need it.
Microsoft System Center 2016 delivers major improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from a previous version of System Center, or debug your System Center solution.
Progent's Computer Contact Center Outsourcing Support Services for desktop support are designed specifically for small organizations who need fast access to a Help Desk Service Center with expert telephone support and effective escalation options but who have to work within a modest information technology budget. Important features of Progent's Help Desk Outsourcing Support Services include: Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Selection and Integration.
Before Progentís MOM-based solution, network issues were approached reactively, after workers were impacted by them. With the help of proactive, computer generated alerts and trend reports sent by MOM, Progent is now able to address server troubles before they becomes critical enough to impact network availability. Because of MOM, Progent can resolve potential problems before customers are aware that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class service continuity, safety and performance.
Progentís IT outsourcing packages offer budget-friendly computer support for small organizations. Whether it involves planning network architecture, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your system, or developing an on-line business application, outsourcing your network engineering services can contain expenses and minimize uncertainties, permitting IT service budgets to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can enable you to build a protected and highly available system architecture for your vital business software based on Microsoft Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Progent can provide quick access to the expertise of veteran Wi-Fi consultants who can assist organizations to assess the value of Ubiquiti UniFi Wi-Fi access points for your company and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to choose, configure, and position UniFi wireless access points for your required signal coverage and throughput.
System Center Configuration Manager automates application and device provisioning across multiple sites, simplifies compliance settings management, inventories network assets, guards against company data leakage, performs network health monitoring, enables secure end-user self service, and delivers a common point of control for administering multi-OS ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consultants and Microsoft Azure cloud specialists can assist your organization with any facet of designing, implementing, operating and repairing a System Center Configuration Manager deployment for local, cloud, or hybrid networks.
Progent's certified security consultants can show you how to secure your Mac environment through professional support offerings such as running security tests, recovery from virus and worm attacks, setting up firewalls, implementing safe off-site and mobile access, deploying automated programs for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the specific goals of your business information system.
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Progent's Cisco-authorized network professionals can show you how to design an economical, 24x7 Internet connection architecture that can achieve non-stop Internet access via a wide array of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE engineers to show you how to utilize the latest techniques for fault tolerant Internet connectivity to create an economical, fully redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
Progent's Data Center professionals can help you find fault-tolerant data centers that match the specific needs of your business. High availability colocation sites are particularly attractive to small businesses due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to build an in-house data center that offers even a minimum level of fault tolerance is financially prohibitive for typical small organizations. Progent can help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of consulting and maintenance services.
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer security for physical and virtual servers, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single control. Progent's data protection and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's unique needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware.
Progent's Microsoft-certified engineers can deliver affordable online and onsite support to carry out your migration to Exchange 2010, produce comprehensive documentation of your upgraded messaging system, educate your IT staff and users to get them up to speed quickly on Microsoft Exchange Server 2010, and provide ongoing management services and engineering help. Progent's consultants can also help you upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Progentís Microsoft certified experts provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to install important applications quickly and reliably to specified workers, lower software expense and stay compliant by understanding patterns of usage, enhance Windows security by increasing your knowledge of vulnerability and by delivering targeted updates, manage your mobile workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently exploiting the administrative capabilities incorporated into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.
Windows Active Directory requires extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Certified consultants are experienced in planning, deploying, and troubleshooting complex Enterprise Active Directory installations. Progentís areas of proven competence with Microsoft Windows Active Directory include replication issues, multi-domain partition design, repair of corrupted AD objects, dealing with legacy legacy version configuration objects in online Active Directory systems, and fixing unsuccessful installations of AD and Active Directory-integrated applications.
Microsoft System Center 2016 Operations Manager helps to promote consistent performance and dependable availability for critical workloads by offering centralized, mixed-platform monitoring of IT resources installed throughout local datacenters and cloud environments. Progent's SCOM consulting team can provide world-class remote and onsite expertise to assist organizations of all sizes to design, implement, optimize, update and troubleshoot SCOM 2016 solutions. Progent can assist you to migrate to SCOM 2016 from older releases or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring systems into a unified IT management solution. Progent can also show you how to expand your SCOM 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Email Guard from Postini provides constantly upgraded spam and virus filtering, content filtering, and protection from email-based directory harvesting and denial of service attacks. Progent is a Postini aggregator and support firm. If your company is too small to purchase for a standard Postini license, you can still have the use of Postiniís Perimeter Management services through Progentís E-Mail Guard anti-spam and virus protection service offering. Progentís certified e-mail security professionals can help you create an email defense strategy that incorporates antispam and virus protection products and processes.
Progentís IT outsourcing services for small companies include planning Server 2003, .NET Server, and Microsoft BackOffice environments, coordinating migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person repair, fixing stubborn integration issues, and creating a comprehensive security plan. Progent can show you how to enhance network reliability and throughput via fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers special project help for major upgrades and can help with needs assessment, resource identification, BOM development, sourcing qualification, purchasing logistics, and complete documentation. Progentís computer outsourcing help also features education for office productivity software such as Microsoft Office.
Progent's Cisco certified wireless networking experts offer economical remote and onsite help for legacy and modern Wave 2 Aironet wireless APs and Progent can assist you to plan and manage wireless environments that include indoor and outside/ruggedized Aironet access points.
If your company does not require urgent online support but expects to require technical services with your network soon, you can save time and expenses and guarantee that the right expertise will be ready when you need it by contacting a Progent sales agent and signing up as a client. For more information, phone 800-993-9400 or send email to email@example.com.
Progentís Microsoft certified experts offer small and medium size companies enterprise-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver critical applications quickly and reliably to appropriate workers, reduce product costs and adhere to licensing agreements by understanding patterns of usage, enhance Windows security by improving your knowledge of vulnerability and by installing targeted updates, manage your external workforce through accepted standards independent of connection or location, and reduce operational expenses by fully utilizing the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch administration, and asset tracking management including program and appliance inventory.
Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting to help organizations of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Altaro VM Backup software offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing large-scale environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide array of services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.
Progent offers three essential types of Call Center support including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts offers your customers easy access to a reliable support resource with years of experience delivering phone support and remote access troubleshooting for IT systems based on Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a key contributor to business productivity. Progent's goal is to fix and not merely report problems.
If your business network mixes Linux-based products technology with Windows, Progent can show you how to incorporate your computers into a unified environment that permits all your operating systems to run side by side for easy administration, seamless dataflow, high dependability, superior performance, and tight protection. Progent's Linux and Microsoft Windows integration support offerings feature IT infrastructure configuration and service, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Helpdesk outsourcing.
Progent's Data Center consultants can help you select high availability data centers that match the particular needs of your company. Fault tolerant Internet Data Centers are particularly appealing to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is too costly for typical small companies. Progent is ready to help you get all the advantages of high availability data centers and 24x7 colo sites by offering a complete range of consulting and support services.
SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid creation of a new generation of enterprise-class programs that can provide your company a significant competitive edge. SQL Server features built-in support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly connected with other applications based on Microsoft's .NET platform.
Progent can assist small companies to move any part of their computing infrastructure to Microsoft Azure. This can simplify network administration and reduce hardware investments. Microsoft Azure offers a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking models you can use with Azure. Progent can help you administer cloud-based or hybrid cloud and local applications and network infrastructure and ensure that you avoid the common mistakes small companies make when migrating to the cloud. Progent can show you how to set up VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure firewalls and VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent provides IT support for mid-size companies who have 100 to 250 system clients. The medium size business or work group has traditionally been an overlooked segment of the market for network support expertise. The cost structures and service access practices of large third-party support organizations make them excessively expensive for the typical small company or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose complexity and sophistication are often similar to the information systems of much larger enterprises. Progent's support delivery model, which takes full advantage of remote service, virtual network infrastructure and 24x7 server monitoring, significantly lowers the IT maintenance costs of a small-medium business while offering the small organization with enterprise-level service from professional, IT experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized company or small business is looking for the quality of network help appropriate for a medium size organization without paying big-company costs, you need Progent.
E-Mail Guard is a complete solution for blocking spam and virus attacks. E-Mail Guard handles the security and management of corporate email by offering constantly improved spam and virus filtering, policy management, content filtering, and protection against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and reporting utilities plus outbound email filtering to help you fix your e-mail environment and define and regulate company email policy.
Progent's UNIX family consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-based technology. Progent offers your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Progent's Windows Server 2019 disaster recovery preparedness consultants can help your business to plan and deploy a DR/BC solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Progent wants to hire fulltime, solutions-driven Microsoft accredited engineers with MCSE certification; Cisco certified system engineers who have Cisco CCDP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and advanced system design experts with a background in mobile solutions, wireless networking, fault tolerance, disaster recovery, information protection, and VMware. Progent also is hiring employees who can work on our staff of helpdesk service specialists and off-site troubleshooting professionals. In addition, Progent is looking for talented managers who can operate effectively in our high-growth, virtual office culture.
Small to mid-sized businesses can now get all the benefits of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco Premier IT consulting experts. With Progent's affordably priced network service packages, small businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company networks enterprise-class reliability, protection, and performance.