Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants offer remote and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.
Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous testing and significant work with network security design. ISSAP security experts have in-depth understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.
Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who employ internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.
Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.
Progent's certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Progent's seasoned team of IT consultants and application specialists have years of background providing online and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can work together while on the go. Progent offers the breadth of skills to resolve network problems that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to help you finish strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP line, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its modular approach you can purchase only the functions you currently need, with the ability to expand clients and enlarge functionality in the future. Progent's Dynamics GP Software consulting experts can show you how to deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.
Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are particularly attractive to small organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too expensive for most small companies. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of vital assets.
Progent's Cisco-certified wireless integration experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Progent's ProSight Virtual hosting services offer small companies a variety of advantages including lower capital expenditures, reductions in operational costs, better executive focus, world-class protection, greater availability, and regulatory compliance.
ProSight Active Security Monitoring (ASM) incorporates cutting edge behavior machine learning tools from SentinelOne to guard endpoint devices as well as physical and virtual servers against recognized as well as zero-day ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
The CISA accreditation is a prestigious achievement that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates pass an extensive test given by the ISACA international professional group. Progent offers the expertise of a CISA-Premier network security audit consultant trained to help businesses in the areas of IS audit process, IT governance, systems and architecture ROI, information technology service delivery, protection of information assets, and disaster recovery planning.
Progent's UNIX family support services offer small businesses and developers help with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise offers you a convenient one-stop source to show you how to build and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
This page contains current information on security threats, patches, and best practices. Call or email Progent if you need help protecting your network against the latest cybersecurity threats.
Progent's certified Excel and Office 365 Excel consultants offer a broad variety of online services to help you to design, develop, test, deploy, administer, and debug applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist you to move your existing Excel solutions to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between different versions of Office Excel. Progent offers as-needed help to clients looking for a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business application software built on Office Excel. Progent's cost-effective webinar training for Office Excel can be custom tailored to address the needs of individuals or teams.
Progent's team of Microsoft and Cisco Premier experts average longer than ten years of real-world professional experience, at the forefront of network support, executing a broad variety of IT projects for a large mix of customers. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its support team. This guarantees that you get not only expert technical help, but also a consultant with proven approaches for applying computer knowledge to resolve actual IT problems quickly.
Progent can help your company to plan and implement a smooth migration from a UNIX-powered information system to a network based on Windows and suited for running Microsoft's popular office productivity products, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and software development specialists can assist you to preserve your data and minimize business discontinuity by designing an efficient transition plan that protects your current investments in UNIX software and technology. UNIX-to-Windows transition support services available from Progent include analysis of current infrastructure, migration planning and testing, Exchange migration support, data and application software porting, and processor and storage transition and economization.
Years of experience delivering Microsoft support and Cisco technology consulting has allowed Progent to develop a unique ability for supporting branch offices that need network help with the flexibility common to with small organizations but which includes effective communications, complete documentation, and adherence to enterprise IT protocols. If your enterprise maintains a remote office situated anywhere in or any area covered by Progent's engineers, Progent can provide a broad array of in-person and on-line network consulting services and system architecture assistance.
Progent's Check Point experts can show you how to choose and deploy Check Point Firewall utilities and hardware powered by Check Point's security platform to offer an economical and efficient security solution for your business network. Progent can also show you how to configure other Check Point products including ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and provide a central stop for continuing network support, maintenance, education, and consulting expertise.
Progent's Microsoft-certified experts offer network help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's support professionals can show you how to design, deploy, troubleshoot and administer the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Microsoft Lync Server, Project Server, and Microsoft System Center Operations Manager.
Progent's Microsoft-expert consultants can assist you to update your application servers or workstations from 32 bits to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit computing, plan an affordable migration process that minimizes business disruptions, and provide economical, professional online help to assist your organization to configure 64-bit operating systems and application programs on your existing computers.
Progent's UNIX platform consulting services offer small businesses and developers help with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience offers you a convenient single source to help you create and maintain a secure and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Mandrake.
Progent offers access to the cost-effective services of online Internet connectivity experts to help your company to assess or enhance your ISP services so your Internet connectivity solution aligns with your business needs. Services available from Progent's engineers include assessment of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant BGP configurations.
For corporations with branches in or any region covered by Progent's engineers, Progent's Microsoft-Premier network support experts and authorized Cisco network specialists can provide a variety of network consulting services such as project management, Sarbanes Oxley compliance, site moves, corporate security, network design, local or remote emergency support, and troubleshooting for data center hosting facilities. A Progent network consultant can help you plan a multi-office network that makes efficient use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations plan, integrate and support major rollouts of the latest versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco products for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Progent offers Microsoft Windows Cluster Server expertise to help your organization utilize fault-tolerant clustered servers that can deliver 24x7 operation. Clustered Windows servers for high-availability systems include Windows Cluster Server, SQL Cluster Server, and Exchange Cluster. By showing you how too build zero-downtime clustered server solutions powered by Microsoft Windows Server 2003 Cluster, Progent's Premier Windows engineers make sure that your high availability clustered servers are set up to maximize the business value of your information network.
Progent's certified information technology experts can provide Windows Server 2016 integration consulting to assist organizations of any size to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can help your organization to deploy Cisco's infrastructure technology to build a robust foundation for your local, private cloud, or hybrid data center and improve operations in key areas including compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
Progent's Microsoft-certified ISA Server consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple sites, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your network security needs without overly restricting your IT system accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date versions of ISA Server.
Progent's certified ISA Server consultants have long backgrounds with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with many offices, mobile workers, and line-of-business eCommerce applications. Progent's ISA Firewall experts are available to assist your small business in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your information security requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other later editions of ISA Server.
Progent offers remote and on premises expertise to help you with any facet of business intelligence (BI) reporting from debugging or enhancing applications to planning and implementing an advanced BI environment. Progent's management reporting consultants can assist your company to support your existing BI environment, help you to upgrade reports and databases from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your specific requirements. Progent's management reporting and analytics consultants can provide experience in the leading BI reporting platforms such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Designer.
Internet Security and Acceleration Server Remote Support Services
SQL Server 2005 delivers indispensable, standardized tools to IT professionals and network users, lessening the difficulty of creating, integrating, managing, and accessing enterprise data and database programs in environments ranging from handheld devices to corporate data networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on experience and wide knowledge in planning and building information-based, end-to-end business IT applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
System Center Configuration Manager 2016 automates application and device provisioning across multiple sites, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, provides health monitoring, enables safe self service, and offers a single point of control for administering multi-OS ecosystems running on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist your organization with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid environments.
Progent's Citrix-accredited engineers can help you to evaluate the strategic advantages of XenServer as well as additional Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and support a Citrix XenServer solution. Progent can also assess your current XenServer environment and help you to optimize resource utilization, performance, security and compliance, uptime, and disaster recovery.
Configuration Manager 2016 automates software provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe self service, and delivers a common point of control for managing mixed-OS networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration specialists can assist businesses of any size with any aspect of planning, implementing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other personal devices.
Remote 24x7 monitoring, automated alarms, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management technology has progressed to the point that companies of any size can get a level of protection that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management options available as economical services created to help your company to identify and resolve a an array of IT network problems before they can impact your business.
Progent offers fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE engineers can link to your network using advanced remote diagnostic tools to deliver quick and affordable troubleshooting and remediation of critical network issues.
Technology Consulting Services Sun Solaris California Redhat Consulting
Progent's Juniper Networks-authorized network consultants can assist your company to design and implement Juniper Firewall/VPN platforms, enhance and troubleshoot your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to enable you to streamline the management and strengthen the protection of your Juniper VPN appliances firewalls, and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain environments that include a mix of Juniper's OS platforms.
If your business computer system combines Solaris platforms with Windows, Progent can show you how to integrate your IT resources into a unified environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high dependability, enhanced throughput, and tight protection. Progent's Solaris and MS Windows integration assistance services include network architecture configuration and service, consulting for Windows services for UNIX, remote network monitoring and administration, online network support and repair, in-person technical support, and Contact Center services.
Progent can show you how to design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN infrastructure, select appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete 802.11ac wireless system security plan that is well integrated with the security strategy for your overall business network.
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive information technology outsourcing solution that enhances network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have each of its operating system platforms and critical business application servers hosted in a safe and fault tolerant facility on a high-performance, high-availability virtual machine set up and supported by Progent's computer service experts.
Progent's Microsoft Premier professionals offer expert consulting for major deployments of Microsoft Exchange Server. Progent's consultants can help you prepare for multi-location Exchange installations or upgrades and can provide local personnel to help large companies with installations of Exchange Server 2007 in the or any region covered by Progent's consultants.
Exchange Server 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements affect vital IT areas such as ease of administration, high availability (HA), security, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management services for Exchange 2013.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business advantages of upgrading to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or onsite support services ranging from on-demand design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you orchestrate, automate and test a repeatable runbook for restoring services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, updates and patches and can generate reports to verify complete service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to plan, configure, test and administer a disaster recovery system powered by VMware Site Recovery Manager.