Additional Topics of Interest

Lync Server 2013 PSTN Gateway Consulting
Lync Server 2013 conference bridges Consultancy

Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and PSTN telephony. Microsoft Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines administration through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP equipment and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's certified IM and Presence consultants offer remote and on-premises support services to help your company to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist your organization to plan and carry out a smooth Skype for Business upgrade.

Immediate Cisco Expert SRST Network Consulting
Voice Over IP Setup and Support

Progent's Cisco IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from discontinued Voice over IP devices to the latest HD media phones. Progent's IP telephony experts can also help you to integrate your IP phones with Cisco Unified CM, formerly known as CallManager, or with Unified Communications Manager Express to build a modern IP-PBX environment for unified messaging and collaboration. Progent can also assist you to install Cisco Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying Cisco ISR routers with CUBE VoIP networking support, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

CISSP-ISSAP Security Architecture Engineer
ISSAP Certified Security Architecture Consultant

Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous testing and significant work with network security design. ISSAP security experts have in-depth understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-premier security specialists can help your business with all aspects of secure network architecture.

Network Knowledge Transfer
Operating System Training

Progent practices information transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find skills where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who employ internal support personnel benefit when Progent transfers information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.

ProSight Email Content Filtering Policies Consultancy
Largest Email Intent Analysis Technology Professional

Progent's ProSight Email Guard uses the technology of top information security vendors to deliver web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the local gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter.

Help and Support Windows Server 2022 Live Migration
After Hours Windows Server 2022 Hybrid Integration Consulting Services

Progent's certified Windows Server 2022 consultants can assist your company to plan and implement a cost-effective upgrade to Windows Server 2022 that features high availability and that uses a self-hosted deployment model or a hybrid deployment model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.

Android and Office 365 integration Technical Consultant
Android Wi-Fi On-site Support

Progent's seasoned team of IT consultants and application specialists have years of background providing online and on-premises assistance for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can work together while on the go. Progent offers the breadth of skills to resolve network problems that span numerous manufacturers and that represent a combination of older and up-to-date technology. Progent provides affordable online expertise to assist you with any facet of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed support to help you to resolve especially challenging IT problems, or Progent can provide comprehensive project management services to help you finish strategic IT projects on time and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and offers expertise with operating systems, applications, management tools and hardware infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.

Microsoft GP/Great Plains Computer Consultants
Great Plains Migration Support and Setup

Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft financial solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting software in the Dynamics GP line, provides an affordable tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Dynamics GP/Great Plains is easy to deploy and configure, and with its modular approach you can purchase only the functions you currently need, with the ability to expand clients and enlarge functionality in the future. Progent's Dynamics GP Software consulting experts can show you how to deploy, customize and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP/Great Plains.

Non-stop Data Centers Help and Support
Data Center Specialists

Progent's Data Center consultants can help you find fault-tolerant data centers that match the particular needs of your company. High availability colocation sites are particularly attractive to small organizations because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a minimum level of fault tolerance is too expensive for most small companies. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of consulting and support services.

NinjaOne Automated Desktop Inventory Outsourcing
NinjaOne Desktop Monitoring and Reporting Online Support

ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system running efficiently by tracking the state of vital assets.

wireless IP phone security Onsite Technical Support
Catalyst Wi-Fi 6/6E AP Layout Online Help

Progent's Cisco-certified wireless integration experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.

Engineers ProSight Hosting for Virtual Servers
ProSight Small Business Private Clouds Professional

Progent's ProSight Virtual hosting services offer small companies a variety of advantages including lower capital expenditures, reductions in operational costs, better executive focus, world-class protection, greater availability, and regulatory compliance.