Progent's Microsoft-authorized experts can help you rationalize the business justification for implementing Microsoft SharePoint Server 2007, consult with you on the most sensible version of SharePoint Server for your circumstances, provide setup and deployment expertise, assist you to install MS SQL Server as a back-end database manager, optimize your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a company-wide security strategy that encompasses portal solutions, and provide troubleshooting and Help Desk services.
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any facet of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small business against modern malware attacks or Progent can plan, deploy, and manage a comprehensive security strategy for hybrid enterprise networks that accommodate onsite, online, and mobile clients sharing IT resources spread across multiple physical datacenters and public and private clouds.
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, reduces ongoing service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the experience to finish your move quickly and economically. Progent's Microsoft Exchange 2007 help, troubleshooting, and design offerings include assistance with the configuration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging solutions based on Exchange Server 2007.
Windows Server 2008 represents a major step forward in making information systems more secure and available, easier to virtualize and administer, higher performing, and able to provide an improved environment for web hosting and development. Progent can assist your business benefit fully from the enhancements built into Windows Server 2008 by delivering consulting, troubleshooting, training, temporary staffing, network monitoring, and security engineering services.
Progent's Microsoft certified engineers offers remote and on-premises consulting services to assist your company to administer, maintain, and troubleshoot PCs powered by Windows 7 and also offers assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, mobile device management, wireless configuration, and remote system monitoring and alerts.
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center, and the technical support expertise of Progent's Microsoft-certified engineering team to provide small companies with a complete IT outsourcing solution that enhances network availability and security, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a safe and fault tolerant facility on a fast, non-stop virtual server configured and supported by Progent's network support experts.
Progent can provide in-depth online support for all major technologies associated with small company IT systems and offers a variety of vital, on-demand services including a part-time CIO to offer senior-level IT design and budgeting skills, a Call Center for help desk support, proactive server monitoring, spam and email-borne virus filtering as a managed service, project management help for critical initiatives like site relocations oroperating system migrations, connectivity experts for building and maintaining high-performance and robust network infrastructure, security engineers to ensure data safety and regulatory compliance, disaster recovery specialists to help design business continuity plans, and software programmers to create, customize, or repair business applications.
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant enhancements in scale, performance, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
Progent's Juniper Networks-certified NetScreen engineer can assist you to install and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen devices to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
Progent has two decades of experience helping small and mid-size companies to plan, install, tune, manage, and debug computer networks that support at-home workers.
Progent's Citrix-certified consultants can help your business to plan, deploy, manage, and troubleshoot a virtualized Windows application delivery solution built on XenApp. Progent's Cisco CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support consultants can assist you to administer and maintain an off-site datacenter that features high uptime, advanced protection, and fast recovery.
Network Consulting Internet Security and Acceleration Server
Remote server management cards give IT administrators complete control over a server without the requirement for an on-site presence. Through these management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and support a high-availability business network that incorporates remote server management cards and Progent can utilize these remote server management cards to provide efficient remote technical assistance. Progent has experience with a number of remote management cards including Aten remote server management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon remote management cards.
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist clients to incorporate other Cisco appliances for streamlined management.
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business benefits of upgrading to SQL Server 2017 and can assist your organization to plan and carry out an efficient migration of your databases and applications to any deployment model including on-premises, cloud-based, or hybrid. Progent's consultants offer remote or on-premises support services ranging from as-needed design review or troubleshooting to end-to-end project management to ensure your SQL Server 2017 project is carried out on time and within budget.
Microsoft Dynamics Customer Relationship Management helps small businesses build profitable customer interactions. Integrated Sales and Customer Service modules allow in-house staff to share information to help promote selling success and offer consistent, efficient customer service. Progent can set up the most sensible network environment, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your small business with a certified MS CRM consultant who can help you combine Microsoft CRM with your marketing or customer service databases.
Progent can help small and mid-size companies to implement collaboration platforms to enable their at-home employees to engage in positive teamwork with colleagues and other stakeholders.
Remote management cards offer network administrators complete control over a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can help you to design, implement, and support a fault-tolerant company network that includes remote management cards and Progent can utilize these remote management cards to provide efficient remote technical assistance. Progent has experience with a variety of remote management cards such as Aten IP9001 remote server management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Progent’s IT outsourcing services for small businesses feature designing Windows XP, .NET Server, and BackOffice environments, managing migrations Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, remote and on-site troubleshooting, fixing chronic IT issues, and creating a comprehensive security strategy. Progent can show you how to enhance network availability and performance with fault-tolerant technologies, redundant network topology, and proactive server monitoring. Progent also offers special project assistance for large-scale migrations and can assist with requirements definition, resource identification, BOM development, sourcing selection, procurement coordination, and full documentation. Progent’s computer outsourcing help also includes education for office productivity products such as Microsoft Office.
Progent has more than 10 years of experience configuring, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to plan, install, manage, and repair your Microsoft System Center ecosystem to maximize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to migrate to the latest edition of Microsoft System Center from an earlier release or from a third-party IT management platform to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and application performance monitoring.
Microsoft SQL Server 2016 introduces significant enhancements in speed, scale, security and compliance, uptime, BOYD support, and built-in BI. Innovations include PolyBase for handling structured and unstructured files in one appliance for data warehousing, R language integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help businesses of any size to configure, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and SCOM.
Progent's expert support team can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids network disruption, reduces ongoing support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the background to finish your project quickly and affordably. Progent's Exchange 2007 support, repair, and design offerings include expertise with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business needs.
Progent's expert support team can show you how to define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes network downtime, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multiple server or multi-location upgrades, Progent offers the background to finish your project rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 that are best aligned to your business goals.
The QTS Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if your company is planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a range of cost-effective services that include data center migration, equipment installation and upgrades, infrastructure improvements, comprehensive project management, virtualization configuration, offsite network monitoring, automated network administration, software development, business continuity planning, data security evaluation, and the use of the Progent Test Lab.
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or onsite integration and troubleshooting services to assist you to design, configure, update, tune, administer and troubleshoot Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to decide the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific workplace design, construction, and anticipated network traffic.
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to integrate, manage and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware like Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Progent's Microsoft-certified consultants can provide online or onsite support to assist businesses of all sizes to plan, implement, administer, and repair a backup-and-restore solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent can provide as-needed help for resolving especially challenging problems, or full project management support. Progent can also assist you to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's UNIX family consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of expertise provides you with a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's consultants can provide macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help clients to upgrade to macOS from OS X or earlier editions of OS X and Progent can provide help with Apple Mac applications. Progent's specialists in Apple technology can also assist your business with iPhone integration and iPad synchronization, or migrating to iCloud. For business environments based solely on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of planning, configuring and supporting a network infrastructure that is reliable, safe, fast and aligned with your company's objectives.
Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, uptime, BOYD integration, and built-in business intelligence. New features include PolyBase for processing relational and non-relational files simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to assist organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco devices for centralized management.
Progent uses a sophisticated support reporting system that records and organizes complete documentation for all delivered services. Unlike some independent consultants or local service organizations who provide scant documentation or specifics of tasks done, each service provided by Progent is tracked by full documentation. Every Progent consultant has access to the support reports sent by every staff member to every customer. The discipline of detailing and organizing support activity results in more effective service and avoids a variety of common misfortunes such as when a support client is effectively held captive to a consultant who won’t release the keys to the kingdom.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that match the specific needs of your company. Fault tolerant colocation sites are especially appealing to small companies due to of their low cost and convenience in comparison to taking a do-it-yourself strategy. Attempting to design an on-site data center that offers even a basic level of fault tolerance is too expensive for the majority of small companies. Progent can help you reap all the benefits of high availability data centers and fault tolerant colo sites by providing a full array of engineering and maintenance services.
Progent is among the most expert information technology support companies for integrating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies derive the full benefits of Microsoft Exchange 2000 under typical scenarios including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.
Progent's Microsoft-certified Windows Server 2000 consultants can provide computer support and IT consulting services for the complete line of Microsoft .NET Servers, Windows 2000 Server, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, update, and support services include network design, installation, project management, on-site and remote support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.
Progent's Symantec experts can assist you to support legacy Symantec firewall and Symantec VPN products including the Symantec Raptor and Symantec VelociRaptor family or show you how to migrate to current firewall/VPN solutions. Progent can also help you create and implement a complete security strategy that can incorporate firewall/VPN devices and software, outsourced security and virus defense services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical support, administration, training, and security consulting.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and Symantec VPN appliances such as the Symantec Raptor and VelociRaptor family or help you migrate to current firewall/VPN technology. Progent can also help you create and execute a comprehensive security plan that can incorporate firewall and VPN devices and software, outsourced security and virus protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the skill to be your single resource for on-going network help, maintenance, training, and security expertise.
Progent's Office Word and Office 365 Word consultants can provide a broad selection of economical online consulting services to help your organization to manage and troubleshoot your legacy Microsoft Office Word environment or assist you to migrate to a newer release of Office Word. Services available from Progent's experts include VBA programming, isolating and fixing compatibility problems between various versions of Office Word, interfacing Word with other Microsoft Office apps such as Excel and Microsoft Outlook or with third-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training customized for your special requirements.
E-Mail Guard is Progent's economical anti-spam and antivirus service that gives small companies enterprise-quality protection against spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-managed anti-spam and anti-virus services that ward off email assaults before they can breech the company firewall. Perimeter Manager also lets administrators monitor and manage their e-mail systems, irrespective of server platform, hardware technology, or geographic location.
The CISA accreditation is an important achievement that signifies expertise in information system security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass a comprehensive examination given by the ISACA international professional association. Progent can provide the services of a CISA-Certified network security audit professional able to help companies in the areas of IS audit process, information technology administration, network assets and architecture lifecycle, IT service delivery, safeguarding of information assets, and disaster recovery planning.
Progent's Citrix experts can assist you to design, install, manage, and troubleshoot a virtualized Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for delivering server and client-side applications, and Progent's remote datacenter support experts can assist your organization to manage and support an off-site datacenter that features high availability, enhanced security, and fast recovery.
Progent can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your current SCCM 2012 ecosystem to accommodate your changing business needs. Also, Progent can help you to create a software foundation that takes full advantage of SCCM by providing advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.
Progent’s Microsoft experts provide small and mid-size businesses enterprise-grade consulting services for Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new name for the update management platform formerly known as Systems Management Server. System Center Configuration Manager 2007 provides a range of new features to SMS Server 2003 such as full automation, integrated Vista Windows Server 2008 support, quarantine support, and device driver management. Progent’s certified consulting professionals can help you use Systems Management Server or System Center Configuration Manager effectively for streamlined OS and application deployment, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist your company to move efficiently from SMS Server 2003 to System Center Configuration Manager.
Progent offers consulting services for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Progent's Cisco-certified wireless networking experts can provide remote and on-premises consulting and support services to help your organization to plan, install, manage, tune, and debug Wi-Fi networks that utilize Cisco's Meraki access points. Progent can also assist your organization to plan and implement hybrid networks that integrate on-premises and cloud-hosted resources and that provide easy access, enhanced protection, unified management, and dependable performance for all your mobile and desktop endpoints.
Progent can provide cost-effective online and on-premises support to help businesses to migrate all or part of their critical network infrastructure to Google Cloud Platform services. This can save management hassle and hardware costs and allow the use of Google's cutting edge machine learning technology. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, system design, testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
Remote server management cards offer network administrators complete control of a server without the need for a personal visit. Using remote management cards, all console screen data plus keyboard and mouse operations are transferred to an off-site session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can help you to plan, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to provide efficient off-site technical support. Progent has experience with a variety of remote server management cards including Aten IP9001 remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote management cards.
Microsoft Dynamics GP allows you to grow and control your company better by offering deep availability of decision-driving information and a fast ROI. Microsoft Dynamics GP offers important business benefits such as its ability to extend the presence of your company, manage your accounting, automate financial operations, unify procedures throughout your company, refine inventory control, enhance order accuracy, grow sales and shorten lead-time, and maximize cash flow. Progent can help you set up and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to help you reap all the advantages of your Microsoft Dynamics GP/Great Plains business management system.
Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small organizations to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing model that includes on-premises and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to determine the potential business benefits of moving to Windows Server Essentials and implementing a hybrid on-premises/cloud model for your computing ecosystem. Progent offers full-service project management support to help you design and carry out a smooth move to Windows Server Essentials, Office 365, and other Microsoft Cloud applications and services. Progent also offers continuing consulting help, troubleshooting, and customized training.
Progent can provide cost-effective online consulting to help companies of any size to integrate Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Progent can assist small and mid-size organizations to set up endpoint security defense solutions and deliver cleanup expertise required for telecommuters.
Progent's application experts offer in-depth consulting, custom development, deployment help, and online classes for popular applications that address key areas including ERP and MRP, financials, management analytics, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering advanced consulting and troubleshooting services online, Progent can help small businesses throughout the U.S. to eliminate the lost productivity and fees associated with travel and on-site activity without sacrificing the high quality of consulting services.
Progent's Cisco CCIE-certified networking experts can help you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
Progent's certified SharePoint 2019 and SharePoint Online experts offer economical online and on-premises consulting, application development, and debugging services for businesses of any size who intend to migrate to SharePoint 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers plan and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud components into a cohesive intranet system.
System Center 2016 Data Protection Manager provides near-continuous backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-aware protection for critical platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines hosted by Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can assist organizations of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older release of DPM or from a legacy system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite support and can provide as-needed expertise to help you through challenging issues or provide comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on schedule and on budget.
Progent has extensive experience providing a full-spectrum of remote network consulting and emergency repair services to local governments and schools across the U.S. Progent is one of the pioneers in delivering advanced remote IT support and has provided IT support to clients in all 50 states. Remote support eliminates travel expenses and solves issues more quickly than on-premises service calls.
Progent can assist your business in all phases of your migration to Exchange Server 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, databases and logs; setting up HLB for fault-tolerant client access services; planning, building and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web.
Progent's Microsoft-certified Windows Server 2003 consultants can provide network support and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows Server 2003 migration, integration, administration, and support services include system planning, installation, project management, in-person and remote technical support and troubleshooting, Call Center outsourcing, CISM-certified security services, turn-key outsourcing, and cost-effective co-sourcing.
Progent provides small organizations two low-cost network security inventory packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by certified security engineers who interpret the data collected by the remote scan, present unbiased summaries of your existing network security, and offer suggestions for improvements. Progent offers two non-overlapping security inventory scanning packages for external and internal scanning that are priced to fit the budgets of small companies while providing enterprise-class assessments of your IT network's vulnerability to assault.
Progent’s Technical Response Center (TRC) provides low-cost nationwide extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service professionals provide 24x7 phone help and online direct computer connection to isolate and resolve technical problems rapidly and economically.
Progent's UNIX family support services provide small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent’s private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager (DPM) for backup and restore. You can use Progent’s private cloud to avoid major investments in the purchase, upkeep, and management of network hardware and data center facilities while benefiting world-class levels of network availability and physical security.
Progent's CCIE-certified network infrastructure experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Progent’s certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting services covering architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from compact, plug-and-play desktop appliances for small and home offices to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of security, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing possible OS-specific security gaps.
Progent’s IT outsourcing support offerings for small companies include planning 2003 Server, .NET, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows Server 2003, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, remote and on-site repair, fixing stubborn IT problems, and producing a company-wide security strategy. Progent can show you how to maximize network availability and throughput with fault-tolerant configuration, resilient network architecture, and proactive server monitoring. Progent also offers project management assistance for major upgrades and can help with requirements definition, resource inventory, BOM production, vendor qualification, procurement logistics, and full documentation. Progent’s IT outsourcing help also features training for office productivity packages such as Microsoft Office.
Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create pilot systems and rollout strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support team, create an enterprise-wide security strategy, streamline IT management, help with application development, and generate and test a disaster recovery/business continuity plan.
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Progent's Linux consulting services offer small businesses and developers support for administering and supporting Linux systems that operate with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad range of experience provides you with an easy single consulting firm to help you create and manage a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progent’s Microsoft and Cisco Premier network consulting experts. With Progent's economically priced IT service packages, small and midsize organizations can select a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager to offer small company information systems world-class availability, security, and productivity.
Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and implement a cost-effective upgrade from your current SQL Server databases and applications to SQL Server 2017.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a world-class data center, and the support expertise of Progent's Microsoft-certified engineering team to provide small businesses with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management distraction, and cuts costs. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and key application servers hosted in a secure and reliable facility on a fast, non-stop virtual server set up and maintained by Progent's computer support professionals.
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units designed as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises configuration and troubleshooting services to assist you to plan, implement, upgrade, tune, manage and debug Cisco Small Business Wi-Fi access point environments of any size or topology.
Progent's disaster recovery planning and business continuity consultants can show you how to create a disaster recovery strategy in case of an IT system catastrophe. Progent can help you develop a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to build an affordable, high-availability network architecture that addresses availability issues involving a wide array of network technologies and processes.
The server cluster technology incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 is dramatically redesigned to streamline the installation, configuration, and management of clusters that offer improved levels of network availability, protection, performance, and versatility. New or improved capabilities include cluster Validation, easier setup and deployment, unified cluster administration, new cluster infrastructure for maximum uptime, hardened protection and quorum models, minimization of failure points, more storage and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can help your company assess the advantages of Windows clustering, plan and execute a deployment, train your network support staff to administer your failover clusters, deliver continuing consulting and technical help services, and produce and validate a workplace recovery plan.
Progent’s computer outsourcing support offerings for small companies feature designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and in-person troubleshooting, fixing stubborn IT issues, and creating a company-wide security plan. Progent can help you enhance system availability and performance with fault-tolerant technologies, redundant network topology, and proactive network monitoring. Progent also offers special project assistance for major migrations and can assist with requirements definition, product inventory, BOM production, sourcing selection, purchasing coordination, and full documentation. Progent’s IT outsourcing help also includes education for office productivity products such as Microsoft Office XP.
Progent's Microsoft certified Consultants provide several service programs to help mid-size and large companies develop a cost-effective and productive in-house Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, management reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Deployment Services help organizations analyze the various high-quality Help Desk software packages on the market and decide what packages might be too costly, lack critical features, or align badly with your company's corporate culture. Progent also offers short-term staffing for companies who want to augment their internal Help Desk staff for special projects or to fill in for absent or incapacitated workers.
Progent's Microsoft-certified consultants have over a decade of background delivering unified communications support for companies ranging from small businesses to large enterprises. Progent provides affordable support for all editions of Exchange Server to enhance email and virus protection, design high availability email environments, and implement remote and wireless email access. Progent’s Exchange consulting services can help you in designing and implementing a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange 2016 Server. Progent offers support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you configure Microsoft Outlook Web App for all major web browsers. For email virus defense, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Internet Security and Acceleration Server On-site Support
Progent can help you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, databases and log files; configuring HLB for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.
Microsoft SQL Server 2016 offers major improvements in performance, scale, data security, availability, mobile computing integration, and integrated business intelligence. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to assist organizations of any size to deploy, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's proven ransomware recovery experts can assist your business to reconstruct an IT network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or Locky.
Progent's Private Cloud Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the maximum degree of availability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting options are based on mature virtualization architectures that enable small and midsize companies with multi- platform IT systems to save significantly on the expense of capital investments, infrastructure maintenance, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.