Additional Topics of Interest

Support Exchange 2019 Mailbox Server
Exchange 2019 and Windows Server 2019 Online Consulting

Progent can help your organization in any phase of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) infrastructure for a local, cloud-based or hybrid environment; moving mailboxes; designing and configuring Hyper-V virtualization; setting up hardware load balancing; building DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint; updating firewalls; integration with Microsoft 365; and configuring Outlook clients.

Network Consultants Stealth Penetration Testing
Cybersecurity Penetration Testing Firewall Support

Stealth penetration checking is an important component of any overall IT system security plan. Progent’s security professionals can perform extensive penetration tests without the awareness of your company's in-house network support resources. Unannounced penetration testing uncovers whether existing security defense systems such as intrusion detection alerts and event log monitoring are correctly set up and actively observed.

System Center Operations Manager Remote Consulting
24x7 Microsoft Operations Manager Network Consulting

Small to mid-sized businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progent’s Microsoft certified network consulting experts. With Progent's affordably priced IT service programs, mid-size organizations can select a simple co-sourcing service program based on System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize company networks enterprise-class reliability, protection and performance.

Consulting 64-bit Upgrade
64-bit Migration Professional

Progent’s Microsoft-certified engineers can assist you to enhance your application servers or desktops from 32 to 64 bits. Progent can assist your company to calculate the costs and advantages of moving to 64-bit computing, plan an affordable migration strategy that reduces business interruptions, and offer economical, professional remote support to assist your organization to install 64-bit software and application programs on your current hardware.

Specialist Exchange 2016
24 Hour Exchange 2016 Public Folders Technical Support

Progent can help you in any and all facets of your migration to Exchange 2016 including designing high availability system topology for an on-premises, Microsoft cloud connected or hybrid environment; licensing compliance for Exchange and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying storage capacity required for your VMs, databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

OS X Online Consultants
Top OS X Online Engineer

Progent provides nationwide online technical support and consulting services for companies who run Apple macOS and OS X networks or whose IT systems feature a combination of Mac and Microsoft Windows technology. Progent's consultants can provide Mac users a range of services including desktop assistance, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or moving to iCloud services. Remote technical support provides maximum leverage for your IT dollar by extending user efficiency and shortening the time charged for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by going to your site. In the vast majority of situations your network issues can be remediated over the phone or via a combination of telephone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM certified security professionals to help you with the most challenging system issues.

Technical Consultant Offsite Workers Network Infrastructure
Network Engineer At Home Workforce Network Infrastructure

Progent can assist small and medium-size businesses to design, set up and troubleshoot the infrastructure required for at-home workers.

IT Consulting Altaro VM Backup with Exchange
IT Consulting Altaro VM Backup Inline Deduplication

Altaro VM Backup software provides small organizations a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for managing large-scale deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup.

Exchange 2003 Server Migration
Emergency Exchange Server 2003 Upgrade Help and Support

Progent's Microsoft Premier professionals offer expert support for enterprise-wide deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange Server rollouts or upgrades and can supply local technicians to assist enterprises with deployments of Exchange Server 2007 in the or any region covered by Progent's engineers.

Windows, UNIX, Solaris Consultant Services
Windows and Solaris IT Consulting

Progent can assist your business to design and execute an efficient migration from a UNIX-based information environment to a network based on Windows and suited for running Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can help you guard your data and minimize productivity discontinuity by designing an effective transition plan that preserves your current investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include analysis of current infrastructure, migration strategy and testing, Exchange migration support, information and application transition, and server and storage migration and economization.

Consultant Services Microsoft Teams and AAD Sync
Microsoft Teams PSTN integration Consulting Services

Progent can help your business to design a migration to Microsoft Teams from Skype for Business Online and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PSTN gateway.

Best Practices Tech Outsourcing
Technical Support Organization Microsoft Solutions Framework Project Methodology

Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of real-world industry experience, at the forefront of IT support, performing a broad range of technical tasks for a large array of customers. Each Progent consultant shares a proven set of individual best practices that are combined into shared best practices training that Progent teaches its consulting staff. This guarantees that you get not only expert technical skills, but also a support engineer with field-tested methods for applying computer knowledge to resolve real-world network problems rapidly.