ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and debug their networking hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores such as network mapping, expanding your network, locating appliances that require critical software patches, or identifying the cause of performance bottlenecks.
Progent's certified Wi-Fi experts can help you to evaluate the benefits of adopting Cisco Wi-Fi controllers to manage wireless deployments of any scale. Progent can assist you to support and debug your current Wi-Fi environment or help you design and carry out an efficient migration from legacy Wi-Fi controllers to current solutions.
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a feature-rich but easy-to-manage information. The technical demands of the Microsoft .NET components included with Microsoft Small Business Server calls for a network support expert with hands-on experience designing and building cohesive, end-to-end business network solutions. Progent's SBS Server professionals have an average of over a decade of background supporting business systems powered by Microsoft technology. This expertise ensures you results in installing, managing, and maintaining network solutions that include the SBS Server package of servers and applications.
Progentís high availability interoffice connectivity and 24x7 system infrastructure engineers can help small organizations create zero-downtime Interoffice connectivity via redundant networks featuring automatic failover. Progentís CCIE engineers can plan and implement fault tolerant Inter-office networks based on fault tolerant EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connectivity and transparent fail-over can provide economical non-stop interoffice networking.
Progentís private cloud hosting allows small and midsize businesses to run mission-critical applications like SQL and Exchange Server from a hardened Tier III data center facility on fully redundant hardware with offsite backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for backup replication and restoration. Smaller organizations can take advantage of Progentís private cloud hosting service to eliminate large investments in the purchase, upkeep, and management of computer equipment and data center facilities while benefiting the highest levels of network reliability and physical security.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in important areas such as multitenancy, agile infrastructure, cloud support, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to deploy and manage virtual servers to cut IT expenses and improve availability.
Progent provides network services for mid-size businesses with 100 to 250 network clients. The mid-size company or work group has typically been an underserved part of the market for IT support services. The cost structures and service access models of large third-party service firms make them excessively costly for the typical small company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an information network whose advanced technology and sophistication are frequently similar to the networks of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network infrastructure and proactive network monitoring, significantly reduces the network maintenance expenses of an SMB while providing the small organization with big-company support from certified, IT consultants with background in a wide array of midsized business network solutions. If your mid-sized organization or small business is searching for the quality of network help appropriate for a mid-size organization without budgeting big-company prices, you need Progent.
Progent's Juniper-authorized NetScreen engineer can assist you to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to the latest Juniper products, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor systems.
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the capability of your current Windows 2K Servers and can simplify network administration, offer technical support and troubleshooting, and enhance security. Progent can also show you how to create, rationalize, and implement a strategy to upgrade from Windows Server 2K to Windows 2003 Server. Progent is expert in designing pilot installations to reduce the obstacles associated with moving to Windows 2003 Server by identifying potential hardware and software compatibility problems.
Progent can supply small businesses with an IT management professional who can act as a part-time CIO. This part-time CIO can offer strategic direction to help you deploy appropriate technology to improve business processes so they align more closely with your business goals. Your business can create and install a well thought out IT plan without incurring the cost of a full-time senior IT executive.
Progentís Technical Response Center offers national remote assistance for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals provide phone help and online direct computer access to isolate and repair network problems rapidly and affordably. The scope of technical experience available from Progent's team of nationwide service professionals makes it possible to escalate even the toughest problems to competent experts as needed.
Microsoft ISA 2004 Server Information Technology Consulting
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and safeguard information related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to half of time spent searching for vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP solution that incorporates over 25 years of experience helping manufacturing and service companies to simplify complex supply chains and improve the efficiency of key business processes in order to get products to market fast and adhere to customer commitments dependably. Progent offers the skills of an ERP consultant with more than two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises services that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, migration, process improvement, application development, CPQ, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.
Progent's Citrix-certified experts can help your organization to assess the potential strategic value of the various versions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration tools with your Hyper-V environment, and demonstrate to you how you can deploy Citrix Essentials for Hyper-V to improve the performance, availability, flexibility, and recoverability of your virtual environment while lowering the cost of equipment and operations and streamlining management processes.
Progentís Technical Response Center (TRC) offers nationwide extended hours remote support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours telephone help and remote direct network access to isolate and repair network problems quickly and affordably. The breadth of IT expertise available from Progent's staff of country-wide service professionals makes it possible to escalate even the toughest problems to competent experts as needed. For critical problems, the Technical Response Center tries to respond to your request for support in less than one hour.
Progent is a Microsoft Certified Partner with special competencies that include Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment required to achieve the status of Microsoft Certified Partner benefits Progent's customers by enabling Progent to provide your business better technical solutions for your IT system.
Progent can help your business to plan and execute a smooth transition from a UNIX-powered information environment to a network based on MS Windows and capable of supporting Microsoft's powerful office productivity suites, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application specialists can show you how to preserve your information and reduce productivity discontinuity by designing an efficient transition strategy that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of existing environment, migration strategy and testing, Exchange migration services, data and application migration, and server and mass storage migration and consolidation.
Dynamics GP/Great Plains can help you expand and manage your business better by delivering deep access to strategic information and a fast return on investment. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the reach of your organization, manage your financials, automate financial processes, standardize processes throughout your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and network foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you derive the full benefits of your Dynamics GP/Great Plains software.
Progent's Microsoft-certified experts can deliver a range of technical services to help companies of any size to install, manage, and support IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to create testing environments to evaluate Windows 8.1 and plan and execute Windows 8.1 deployment projects based on proven methodologies.
ProSight Data Protection Services offer small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and VMs that have become lost or corrupted due to component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your business-critical data.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and introduces important innovations plus a redesigned structure. These improvements favorably impact vital areas including ease of administration, high availability (HA), security, operational costs, teamwork, expandability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
If you want to revamp your production web site, create internal webs for applications such as HR or worker education, design a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and proven web designers. Progent's consultants can also help you build and maintain a secure, fault-tolerant server and communications infrastructure, including off-site and wireless connectivity, to support your web solutions.
Progent provides nationwide remote technical support and troubleshooting services for companies that run Apple macOS and OS X environments or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's consultants offer Apple macOS and OS X clients a variety of services including desktop support, upgrading to the most recent version of macOS from earlier editions of macOS or OS X, plus expertise with Mac applications. Progent can also help your business with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Remote IT help offers optimum return for your information technology dollar by preserving user efficiency and shortening the time charged for network repair services. Sophisticated online support tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of cases your network problems can be dealt with over the phone or via a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to assist you with the most challenging system problems.
Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can assist you to design and implement a cost-effective migration of your databases and applications to any deployment model including on-premises, cloud-hosted, or hybrid. Progent's consultants can provide remote or onsite support services ranging from on-demand design assessment or debugging to end-to-end project management to ensure your SQL Server 2017 initiative is successfully completed on time and within budget.
Lync 2013, renamed Skype for Business, enables businesses of any size to create a centrally managed and secure communications ecosystem that supports a Bring-Your-Own-Device computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and network integrators can assist your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Microsoft Lync Online) or mixed model suitable for your current and future plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent has expertise in critical components of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync Server 2013 with popular Microsoft Office and Office 365 apps including Outlook and PowerPoint.
Progent's UNIX platform consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This broad array of expertise provides you with a convenient one-stop source to show you how to build and manage a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's Microsoft-certified consultants can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises evaluation and upgrade support for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, automated deployment and administration, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for network management staff and end users, and ongoing Call Center support services.
Internet Security and Acceleration Server Configuration
Progent's Jabber consultants offer remote or onsite support to assist businesses of all sizes to design, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced support for all the technologies that go into building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP trunking, WiFi systems, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.
Microsoft System Center 2016 provides major enhancements for managing hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and better cloud support including closer integration with Intune for iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.
Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's popular ASA 5500-X firewalls and include unified control of advanced cybersecurity capabilities like application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally manage network ecosystems that include local offices, data centers, private clouds and public clouds.
Citrix has developed a powerful family of products that deliver enterprise-grade manageability, expandability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For managing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix virtualization products and show you how to plan, validate, implement, troubleshoot, and maintain Citrix virtualization platforms.
Progent can assist you to configure Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller products. Progent can provide expertise for physical and software-only wireless controllers and can help you to decide which version makes sense for your Wi-Fi environment. For Wave 2 wireless controller appliances, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 Wi-Fi controller support.
Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, developing cost-effective migration procedures, assessing and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent clients who lack sufficient in-house resources to assemble effective pilot systems, the lab cuts capital costs and technical risk while keeping vital IT initiatives on schedule.
The current ASA 5500-X Family of firewalls with Firepower Services offer substantially more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall environments built on Cisco ASA firewalls with Firepower Services.
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, configure, test and manage a disaster recovery system powered by VMware SRM and VMware NSX.
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad range of affordable remote consulting services to help your organization to manage and troubleshoot your current Microsoft Word solution or assist you to upgrade to a newer version of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different versions of Word, integrating Office Word with other Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training sessions tailored for your special requirements.
Microsoft Windows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as secure multitenancy, flexible network infrastructure, cloud support, scalability and performance, and high availability. Progent's Microsoft-certified consultants can help your company to take advantage of Windows Server 2012 R2 Hyper-V to install and maintain virtual servers to cut IT expenses and improve availability.