Microsoft supports seamless hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have certain Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consultants can help you with any phase of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is carried out on time and within budget.
Progent has delivered support for Dynamics GP and Great Plains software for almost two decades and Progent has provided system integration, customization, education, and debugging since the platform's debut. Progent offers in-depth expertise for upgrading legacy Dynamics GP deployments. Progent can assist your business to plan, test, and carry out an efficient upgrade from a an outdated release to the newest version of Microsoft Dynamics GP.
Forefront TMG 2010 is based on the powerful security capabilities of Microsoft ISA Server 2006 and provides a centrally administered Internet gateway that delivers a single-server solution for a variety of security features such as an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, plus HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reporting generated by Microsoft SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to cut expenses and improve recoverability. Progent's Microsoft engineers can assist you to design and execute test and production implementations; integrate Forefront TMG 2010 with Windows Server 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint 2010; install Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide continuing consulting and repair services. Progent can also assist your organization to migrate smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted environments and also supports low-cost backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for specific files and emails, extensive support for Windows Server CSV and for VMware vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to assist you to plan, deploy, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software.
Microsoft Exchange 2013 includes significant enhancements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect vital facets of IT including manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you understand the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout strategy, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide ongoing online support and management for Microsoft Exchange Server 2013.
Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to SCCM 2012 from a legacy change management solution or help you to modify your existing SCCM 2012 ecosystem to accommodate your changing IT requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM by providing expertise with related Microsoft technologies such as ADDS, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services.
SQL Server 2016 offers major improvements in speed, scale, data security, availability, BOYD support, plus built-in business intelligence. Innovations include PolyBase for processing structured and unstructured databases simultaneously for big data applications, Hadoop integration, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident operations and services. Progent's Microsoft-certified consulting team can deliver remote and on-premises support to assist organizations of all sizes to implement, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Progent’s expert software programmers, relational database designers, and project management consultants can assist enterprise clients to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and programmers skilled in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources such as Microsoft SQL and Office Excel to build data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can assist businesses to build, enhance, troubleshoot, or migrate web applications to utilize the most current web technology.
Small to middle size businesses can now get all the advantages of System Center Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Certified network support professionals. With Progent's economically priced network service programs, small and midsize businesses can choose a basic System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to offer small company networks world-class availability, security, and productivity.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, develop pilot environments and rollout strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT support, staff, create an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a DR/BC plan.
SQL Server 2016 introduces significant improvements in speed, capacity, security, high-availability, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite support to assist businesses of any size to configure, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of work in Microsoft integration, ensures you success in selecting the version and set up of Windows 2003 Server that aligns best with your business strategy. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated IT solutions powered by Windows Server, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
The server cluster feature set built into the high-end editions of MS Windows Server 2008 has been dramatically re-engineered to streamline the installation, configuration, and administration of clusters that offer greater levels of system availability, security, performance, and flexibility. New or improved capabilities include cluster Validation, easier setup and deployment, unified cluster administration, redesigned cluster infrastructure for increased availability, better protection and quorum structure, fewer failure points, more disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can help your company evaluate the advantages of failover clusters, plan and execute an installation, train your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a workplace recovery procedure.
Progent offers affordable online support for all editions of Microsoft Access including Access desktop and Access Web App and offers expert assistance for Access application development, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access development and database administration.
Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and Exchange Server expertise, security services, and custom training. Progent can assist businesses to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X application software. Progent can also assist you with Apple iPhone support and Apple iPad synchronization, or moving to iCloud. For computer networks based exclusively on Apple macOS or OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, integrating and supporting a network infrastructure that is available, secure, fast and aligned with your company's objectives.
Progent's Microsoft-certified consultants have more than 10 years of background designing, deploying, optimizing and repairing SCOM environments and can provide organizations of any size expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that delivers the performance and availability required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also assist you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Progent's Solaris family support experts offer small businesses and developers help with managing and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Progent's Citrix-accredited consultants can help you to understand the strategic advantages of XenServer and additional Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your existing XenServer deployment and help you to optimize consolidation, performance, protection, uptime, and disaster recovery.
Progent can provide access to a veteran specialist with extensive hands-on experience installing, managing, and upgrading telepresence systems from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management team, your Internet Service Provider, and your video conferencing technology vendor to help your company maximize the business value of your telepresence solution.
Widows Server 2012 R2 Hyper-V improves server virtualization in important areas such as secure multitenancy, flexible infrastructure, cloud support, scalability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Windows Server 2012 R2 Hyper-V to deploy and manage virtual servers to reduce network expenses and improve availability.
Progent's Microsoft-certified consulting experts have over a decade of background designing, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of any size advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
The complexity and connectivity demands of Microsoft Windows Servers calls for a network consulting firm with practical experience and broad familiarity with planning and integrating seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years supporting Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent’s IT services can assist you with designing, installing, administering, and troubleshooting Windows Server systems that increase the business value of your computer system. Progent’s consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers and scanners, network appliances such as routers and Wi-Fi APs, and Internet-of-Things (IoT) devices like alarms and health monitors.
Progent can help you in all facets of your migration to Exchange 2016 including designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and log files; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web.
Windows Server 2008 is an important advance in making IT systems more secure and fault tolerant, simpler to virtualize and administer, faster, and able to offer a better platform for web publishing. Progent can assist your company get the most from the improvements built into Microsoft Windows Server 2008 by delivering Microsoft-certified consulting, technical support, education, staffing, monitoring, and security services.
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies expertise in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has candidates undergo an extensive examination given by the ISACA international professional group. Progent offers the expertise of a CISA-Certified network security audit professional able to help companies in the areas of IS audit process, IT enforcement, systems and architecture lifecycle, information technology support, protection of information resources, and disaster recovery preparedness.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
If you need assistance writing, improving, or repairing business aplications for Microsoft Windows, Linux, or the Web, Progent’s expert team of programmers, relational database designers, and software project managers can ensure you get the job completed on time and within your budget. Progent's seasoned software programmers offer cost-effective and efficient remote consulting for jobs as simple as creating Vidual Basic macros for Office Excel or as challenging as rolling out line-of-business RDBMS applications based on SQL Server or Oracle.
Progent provides nationwide remote phone support and troubleshooting services for companies that operate Apple Mac OS X environments or whose IT systems feature a combination of Apple macOS and OS X with Microsoft products. Progent's consultants offer Apple macOS and OS X clients a variety of services such as desktop assistance, upgrading to the current version of OS X from legacy versions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X applications. Progent can also assist your business with iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online IT help provides maximum leverage for your information technology dollar by preserving user productivity and limiting the time billed for network repair services. Sophisticated online support technology and experienced technicians and engineers combine to enable Progent to solve most network issues without wasting time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a mix of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help you with the most difficult network issues.
Altaro VM Backup offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also supports cost-effective backup to Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for specific files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of consulting services to help you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.
Progent's remote connectivity and wireless synchronization specialists can help your business to plan and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing you to optimize the efficiency of your off-site workers.
Cisco's security and remote connection products for small organizations offer a full line of manageable security products to help protect your wired and wireless information system. Cisco's VPN line includes routers, firewalls, intrusion detection systems and VPN appliances. Progent's professional consulting staff includes field-proven specialists with Cisco's CCIE and Cisco Certified Network Professional qualifications who can help your business to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and other Cisco security solutions that align best with your business goals.
Progent's Windows consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older version of Windows. Online and onsite assessment and upgrade support for Windows 10 provided by Progent's experts include ROI analysis, project supervision, compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, teleworker access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and users, and ongoing technical help.
Progent's Computer Help Desk Call Center Outsourcing Services for PC desktop technical support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with professional phone support and effective escalation capability but who must work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, System Evaluation, Expert Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Software Selection and Integration.
Progent’s Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the top shared PSA tool for handling service requests, ticketing, ownership, status tracking, and reporting.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your network for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT management team, create an enterprise-wide security plan, automate network administration, help with creating applications, and build and test a DR/BC plan.
Progent offers the temporary assistance of a veteran Chief Information Officer who can provide strategic direction to assist you pick and support IT technology appropriate for your present situation and that can be a firm basis for your growth. Progent's part-time CIO services offer financial advantages to companies who want to optimize the impact of their IT investment but who are unable or unwilling to take on one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large team of engineers certified to support all major OS platforms and networking technologies plus a wide selection and application software, Progent is in an ideal position to provide objective recommendations along with expert technical support for developing information systems that match the special needs of your business.
Progent provides consulting for security analysis products such as Microsoft Baseline Security Analyzer for performing a variety of automatic system auditing scans to uncover potential security problems. Progent has broad knowledge of security analysis tools and can help you to understand testing reports and react effectively. Progent can help you build protection into your company operations, configure auditing applications, define and implement a protected network architecture, and recommend procedures to optimize the safety of your network. Progent's security professionals are able to help you set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security experts can also validate the security of web software and can run extensive security evaluations of enterprise-wide security to validate your company's compliance with important industry security standards including HIPAA, NIST, and ISO 17799.
Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to deal with problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent faces little competition. Small companies who work with trusted independent consultants or who employ internal IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and efficient.
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless access points, tuning wireless performance by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by detecting threats and analyzing network traffic based on user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco wireless LAN controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern Wi-Fi controller technology.
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows environments, Entourage and email expertise, network protection services, and one-on-one education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad management, or migrating to iCloud services. For business environments built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the complexity of planning, configuring and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.
Before Progent’s Microsoft Operations Manager solution, network problems were handled reactively, once users complained about them. With the help of proactive, computer generated warnings and trend analyses sent by MOM, Progent can now ward off server troubles before they becomes serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can resolve looming problems before customers know that the problems exist. Progent offers help for MOM 2005 and Microsoft Operations Manager 2000 to provide small business IT systems enterprise-class reliability, safety and performance.
Progent’s Microsoft certified experts offer small and medium size businesses world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important software quickly and automatically to appropriate users, lower software expense and stay compliant by understanding patterns of usage, enhance Windows protection by improving your knowledge of weak points and by installing targeted updates, manage your external workforce through industry standards independent of connection or location, and reduce operational expenses by efficiently utilizing the administrative capabilities incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.
Progent's managed services for software/firmware update management provide businesses of any size a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking updates to your servers, such as scanners, network infrastructure appliances such as routers and Wi-Fi access points, and IoT devices such as alarms and robotics.
Progent can help you prepare and execute a smooth move to Microsoft Dynamics GP so that you retain your information, improve your security, enhance your management reporting, take complete advantage of Microsoft Office support, and reduce business disruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP 2010 users so you don't waste productivity. Progent can improve your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel expertise. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other tools make it possible to produce custom line-of-business applications and eCommerce programs that work transparently with Dynamics GP.
Progent provides several basic kinds of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft experts offers your customers convenient access to a reliable technical group with extensive experience providing phone support and remote access repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Helpdesk a respected reputation as a key contributor to company productivity. Progent's goal is to resolve rather than simply report problems.
Progent's Office Word and Office 365 Word consultants offer a wide selection of affordable remote consulting services to help you to manage and troubleshoot your current Microsoft Word solution or assist you to move to a newer version of Office Word. Support available from Progent's experts include VBA software development, identifying and resolving compatibility problems between different versions of Word, integrating Office Word with other Microsoft Office applications such as Office Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training tailored for your special requirements.
Dynamics GP accounting offers analytics and reporting capabilities that allow you to track all business processes, revenues and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to design reports that let you understand your business more completely, converting raw data into useful management information. Progent is able to improve your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and application design with VBasic, XML and other tools in order to offer specialized line-of-business application development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Progent's Power BI consultants can help you to design, deploy, maintain, enhance or troubleshoot your Power BI business analytics solution. Progent's database experts can assist you to prepare your target data for Power BI reports and dashboards. Progent can help you implement and manage an onsite, cloud based, or hybrid architecture for Power BI.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security designs for IT networks with multiple locations, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT security requirements without limiting your network.
Progent’s colocation center support services are designed for businesses with hardware housed at IDCs or data center collocation hosting facilities and requiring on-demand on-site service at the colocation facility as well as off-site support from Microsoft and Cisco Certified professionals. Progent offers a complete range of IDC and IDC and co-location support services including system topology analysis, Windows and Linux server integration and maintenance, troubleshooting for server and telecommunications infrastructure, development and installation of non-stop systems, defining and deploying layered security defenses, firewall integration and troubleshooting, designing load balancing environments, and creating fault tolerant server clustering configurations.
Small to middle size businesses can now enjoy all the advantages of Operations Manager and in addition have quick access to Progent’s Microsoft and Cisco Premier IT support experts. With Progent's affordably priced IT support programs, small and midsize organizations can choose a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks world-class reliability, protection, and productivity.
Progent's Linux support experts offer small businesses and developers help with administering and supporting Linux computers that coexist with Microsoft-based networks. Progent offers your business access to Linux consultants, support professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of experience provides you with a convenient single consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications solution that supports Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux derivatives including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and restore a network victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Progent is convinced that a well architected and executed information system is a vital piece for accelerating any firm's success, and we apply this belief in our corporate network infrastructure. We have created a fault-tolerant virtual office network that allows Progent's staff consultants and certified contractors to offer fast and efficient service, collaborate easily on challenging projects, and gain from professional and private growth from acting as a member of an exciting company culture of self motivation and freedom.
Microsoft Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned structure. These enhancements favorably impact vital areas like ease of administration, availability, security, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to evaluate the possible business benefits of migrating to Exchange 2013, design an efficient validation and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and management services for Exchange 2013.
Progent's remote connectivity and wireless synchronization specialists can assist you to design and configure connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they integrate tightly with your IT network, enabling you to improve the efficiency of your off-site workforce.
24/7 Microsoft Expert Microsoft ISA 2004 Server Support
Progent's consultants have supported Dynamics GP and Great Plains software for almost two decades and Progent has delivered system integration, customization, education, and debugging since the product's original release. Progent offers top-tier expertise for upgrading legacy Dynamics GP deployments. Progent can help you to plan, validate, and implement an efficient upgrade from a an outdated version to the current edition of Microsoft Dynamics GP.
Progent's Citrix experts can help you to evaluate the strategic benefits of the available versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and show you how you can deploy Citrix Essentials to enhance the performance, uptime, flexibility, and recoverability of your virtual environment while lowering the cost of resources and support and simplifying administrative processes.
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide economical remote and on-premises expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud resources into a cohesive information management system.
Progent's Symantec experts can assist you to maintain discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or help you upgrade to current firewall/VPN solutions. Progent can also enable you to design and implement a comprehensive security strategy that can incorporate firewall and VPN devices and utilities, outsourced security and virus protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the skill to be your single resource for on-going technical support, administration, education, and security expertise.
For custom program creation, Progent can provide software design consultants to produce line-of-business software in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Internet Information Services to build company-specific eCommerce solutions based on Microsoft ASP.NET. Also, Progent can provide experts in a wide range of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Progent's Wi-Fi site survey services make it easy to design, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, providing your business a WLAN that has the reception, performance, capacity, Quality of Service, data protection, and hand-off capability your company requires. Wireless survey services from Progent include online predictive modeling for designing a Wi-Fi LAN and onsite site survey services for validating, tuning, and debugging an operational wireless network.
With Catalyst switches for small and medium-sized companies, Cisco allows companies to realize all the advantages of bringing intelligence into their IT infrastructures. Cisco's switching product line allows you to deploy capabilities to make your IT network highly available to handle time-critical needs, scalable to support growth, safe enough to protect confidential information, and designed for prioritizing and controlling traffic flows to optimize system performance. Progent's Cisco certified engineers can help you select and integrate Cisco Catalyst switches that make sense for your company. In addition, Progent's CISA certified security consultants can show you how to create a strategic protection plan and set up Cisco Catalyst switches so they powerfully support your security strategy. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst 2960 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful architecture of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays within your corporate firewall.
ProSight Data Protection Services from Progent provide small and medium-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows rapid recovery of critical data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or to both. Progent's BDR consultants can deliver world-class expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever needed, can assist you to recover your business-critical data.
Progent's engineers can provide a range of network consulting services to assist companies of all sizes to install, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For larger organizations, Progent's senior project managers can help create testing labs to assess Microsoft Windows 8.1 and plan and implement Windows 8.1 migration plans following proven methodologies.
If your company does not need emergency online help but you think you will need assistance with your information system in the near future, you can save time and money and guarantee that the right IT skill will be available when you require it by contacting a Progent sales agent and signing up as a client. For more information, call 800-993-9400 or email email@example.com.
Progent applies no minimum charge and asks no retainer for support services provided during regular working hours. Progent's small granularity eliminates large bills for fast solutions so you will not be tempted to permit simple problems to fester.
Progent has extensive experience delivering a broad range of remote network consulting and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry’s pioneers in providing advanced online network support and has provided IT support to organizations in all 50 states. Online support saves travel expenses and solves problems faster than onsite service calls.