About Progent
Microsoft and Cisco Certified Network Support Experts
Importance of Being a Microsoft Certified Partner
Progent is a Microsoft Gold Partner with a Server Platform competency and has earned competencies that include Advanced Infrastructure Solutions, Networking Infrastructure Solutions, Information Worker Solutions, Mobility Solutions, and Security Solutions. Microsoft Certified Partners earn the highest customer endorsement and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment required to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to provide your business with better technical solutions for your information network.
Small businesses can have confidence when they work with IT support firms who have earned the status of being Microsoft Partners because of these advantages associated with the Partners certification:
- A Partner's engineering staff has the technical depth and professional background to have attained Microsoft Competencies
- A Partner's business is reliable and experienced working with Microsoft technologies
- A Partner has access to more Microsoft training and support resources than non-certified companies
An example of a benefit that Microsoft offers to Certified Partners is Microsoft's Technical Service Coordination (TSC), which is reserved exclusively for Microsoft Certified Partners. TSC acts as a single point of contact for Certified Partners to access Microsoft Support Services. It provides direct access to technical support specialists who help manage the technical support experience from problem to resolution, at any point in the business life cycle. TSC ensures that Certified Partners have the most up-to-date information by proactively contacting them regarding security alerts, patches, and hot fixes, ensuring that complex projects run more smoothly.
Microsoft Certifications Earned by Progent's Consulting and Support Staff
An important requirement for being awarded Microsoft Certified Partners status is that an organization must have a critical mass of engineers with current Microsoft certifications. Some of the Microsoft certification earned by Progent's support experts include:
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Microsoft Certified Application Developer (MCAD) |
The Microsoft Certified Application Developer (MCAD) credential provides industry recognition for professional developers who build powerful applications using Microsoft Visual Studio .NET and Web services on the Microsoft .NET Framework 1.0 and Microsoft .NET Framework 1.1. |
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Microsoft Certified Desktop Support Technician (MCDST) |
The Microsoft Certified Desktop Support Technician (MCDST) certification ensures that a technician has the skills to troubleshoot and repair desktop environments running on the Microsoft Windows operating system. |
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Microsoft Certified Professional (MCP) |
The Microsoft Certified Professional (MCP) credential is for professionals who have the skills to carry out a successful implementation a Microsoft product or technology as part of a business solution in an organization. |
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Microsoft Certified Solution Developer (MCSD) |
The Microsoft Certified Solution Developer (MCSD) for Microsoft .NET credential is the top-level certification for advanced developers who design and develop leading-edge enterprise solutions using Microsoft development tools and technologies in addition to the Microsoft .NET Framework 1.0 and Microsoft .NET Framework 1.1. |
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Microsoft Certified Systems Administrator (MCSA) |
The Microsoft Certified Systems Administrator (MCSA) certification ensures that an individual has the skills to successfully manage and troubleshoot system environments running on the Microsoft Windows operating system. |
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Microsoft Certified Systems Engineer (MCSE 2003) |
The MCSE on Windows Server 2003 credential verifies an engineer's ability to analyze the business requirements for information systems solutions, and to design and implement infrastructures based on Windows Server 2003. Engineers who have earned the MCSE on Windows Server 2003 certification have experience implementing and administering both network and client operating systems and are knowledgeable about the planning, design, and implementation of Microsoft Windows server solutions and architectures in mid-sized to large companies. |
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Microsoft Certified Systems Engineer (MCSE 2003: Security) |
Engineers who have been awarded the MCSE: Security on Windows Server 2003 certification have experience implementing and administering both network and client operating systems and are knowledgeable about the planning, design, and implementation of Microsoft Windows security solutions in mid-sized to large companies. |
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Microsoft Certified Systems Engineer (MCSE 2003: Messaging) |
The MCSE 2003: Messaging on Windows Server 2003 credential verifies an engineer's ability to analyze the business requirements for information systems solutions, and to design and implement the messaging infrastructure based on Windows Server 2003. |
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Microsoft Certified Systems Engineer (MCSE 2000) |
The Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows 2000 Server certification is designed for IT professionals working in the typically complex computing environment of mid-sized to large organizations. An MCSE 2000-certified engineer has experience implementing and administering a network operating system and a client operating system, and designing a network infrastructure. |
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Microsoft Certified Systems Engineer (MCSE NT) |
The Microsoft Certified Systems Engineer (MCSE) on Microsoft Windows NT Server credential indicates proven skill in implementing and supporting Microsoft Windows NT Server and Workstation 4.0. |
Microsoft Implementation and Support Available from Progent
Progent's IT consulting experts offer small businesses a comprehensive array of services for the entire family of Microsoft .NET Enterprise Servers, Windows Servers, Microsoft line-of-business applications, and office productivity software. Progent has more than two decades of experience supporting small office information systems powered by Microsoft products, and Progent has developed a proven remote support infrastructure that has allowed Progent's Technical Response Center to deliver world-class network help round the clock at affordable prices. Progent has provided online technical support to small businesses in every state in the U.S. and on five continents. For details on the Microsoft technologies for which Progent can provide expert integration, troubleshooting and consulting services, visit
Microsoft Server and Application Consulting.
How to Contact Progent
If you are interested in using Progent's outsourcing, consulting, or technical support services, call
For emergency network support, Progent maintains a toll-free Technical Response Center phone number:
An index of content::
Lync Server 2013 and SQL Server Consultant Services
Online Support Microsoft Lync Server 2013 IM
Microsoft Lync Server 2013, now called Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 experts and network integrators can help your company to evaluate the advantages of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and future plans, implement Lync Server 2013 so as to speed up your return on investment, and provide custom webinar and on-premises training to your IT staff and end users. Progent has in-depth expertise in key components of a Lync Server 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook clients and PowerPoint.
Windows Server 2019 Security and Compliance IT Services
Windows Server 2019 PowerShell Network Consultant
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in capacity, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
Microsoft Dynamics GP ERP Technical Support Services
Microsoft Financial Software On-site Support
important characteristics of Dynamics GP software include a modular design that lets you license just the components you need, a standardized foundation built on Microsoft technologies to secure your investment and offer a highly interconnected environment, advanced reporting capabilities that permit you to monitor all activities, income and spending and sales patterns, integration with Microsoft Office to enable access to business information, the capability to process information from virtually any database or workstation software into Microsoft GP/Great Plains, and an open design that makes it easy to create custom programs. Progent can help you configure and support a reliable, protected server and communications network to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP support professionals to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Database Applications Engineers
Consulting Database Development
Progent's certified relational database developers offer small and midsize businesses online support for popular database products including Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Support services offered by Progent include software installation and configuration, database design and programming, administration services, synchronization strategies, capacity planning, performance tuning, migration, security and compliance, backup and recovery systems, troubleshooting, and webinar training.
24x7x365 Consultant Services 64-bit Processing
Immediate 64-bit Upgrade Network Consultants
Progent's Microsoft-expert consultants can assist you to enhance your servers and/or workstations from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of upgrading to 64-bit computing, design an affordable upgrade process that reduces business interruptions, and deliver inexpensive, professional remote support to aid your organization to configure 64-bit operating systems and application software on your existing hardware.
SCCM 2012 Network Consulting
Specialists SCCM 2012 Troubleshooting
Progent's Microsoft-certified consultants can help your business to prepare for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device management solution or help you to enhance your current SCCM 2012 environment to support your changing business requirements. Also, Progent can help you to create a software foundation that takes full advantage of SCCM 2012 by providing advanced consulting support for associated Microsoft platforms including ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Ekahau On-premises Wi-Fi Site Survey IT Consultant
Ekahau Wi-Fi Site Validation Network Engineer
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, implement, enhance, manage and troubleshoot a Wi-Fi network optimized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF measurement.
SCVMM 2012 XenServer Professionals
Microsoft Certified SCVMM 2012 and VMware Troubleshooting
Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to upgrade from an earlier release of SCVMM or from another management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you get maximum business value.
Microsoft Experts Solaris with Windows Consultancy
Solaris with Windows Consult
Progent's UNIX platform support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
SQL Server 2008 Upgrade Consultant
MS SQL Server Programming Companies
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis solution that opens the door to the rapid creation of cutting-edge high-end applications that can provide your business a significant competitive edge. SQL Server provides built-in support for XML and the ability to communicate across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft integration, assures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET platform.
Microsoft Teams PSTN integration Specialists
24-7 Microsoft Teams and iPad Engineers
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Integration Support SQL Server 2017 Security and Compliance
SQL Server 2017 Disaster Recovery Network Consulting
Progent's certified SQL Server 2017 consultants can help you to design and carry out a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
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